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Instruction manual
Release 1.1
2016-06-20
IP Phone VPS-802P
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INSTRUCTION MANUAL VPS-802P
Spis treści
1. IP Phone VPS-802P ............................................................................................... 5
1.1. Notice Information ............................................................................................ 5
1.2 Packing List ....................................................................................................... 6
2. Phone Installation ................................................................................................ 8
2.1. Attach the Foot stand ....................................................................................... 8
2.2. Connect the Handset and optional Headset. .................................................... 8
2.3. Connect the Network and Power ...................................................................... 9
2.4.Initialization ........................................................................................................ 9
3. Getting Familiar with Your Phone ......................................................................... 11
3.1. Hardware Components Preview ..................................................................... 11
3.2. Icon preview ................................................................................................... 12
4. Phone Configuration ............................................................................................. 14
4.1. Basic Features Configuration ......................................................................... 14
4.2. Administrator Password ................................................................................. 15
4.3. Language ....................................................................................................... 16
4.4. Time and Date ................................................................................................ 17
4.5. Screen Saver .................................................................................................. 19
4.6. Ring Tone ....................................................................................................... 20
4.7. Ring volume ................................................................................................... 21
4.8. Directory – edit contact list ............................................................................. 22
4.9. Call log ........................................................................................................... 24
4.10. Network Configuration .................................................................................. 25
4.10.1. Configuration Internet port...................................................................... 25
4.10.2. Configuration PC port ............................................................................. 26
5. Configuration VoIP Account .................................................................................. 26
5.1. Basic configuration VoIP Account ................................................................. 27
5.2. Advanced Configuration VoIP Account ......................................................... 27
5.3. Codecs ........................................................................................................... 29
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6. Basic Call Features............................................................................................... 30
6.1. Place a Call .................................................................................................... 30
6.2. End a Call ....................................................................................................... 30
6.3. Receive a Call ............................................................................................... 31
6.4. Redial a Call .................................................................................................. 31
6.5. Auto answer .................................................................................................. 31
6.6. Call Hold ........................................................................................................ 32
6.7. Call Transfer ................................................................................................... 32
6.8. Call Conference ............................................................................................. 34
6.9. Call Forward ................................................................................................... 35
6.10. Call Return - REDIAL ................................................................................... 37
6.11. Anonymous Call ........................................................................................... 38
6.12. Call Mute ...................................................................................................... 39
6.13. Do Not Disturb DND ..................................................................................... 39
6.14. Key as Send ................................................................................................. 39
6.15. No Key Entry Timeout .................................................................................. 40
6.16. Hot Line ..................................................................................................... 40
7. Advanced Features............................................................................................... 42
7.1. Line ................................................................................................................ 42
7.2. Voice Message ............................................................................................... 42
7.3. Intercom ......................................................................................................... 43
7.4. Speed Dial ...................................................................................................... 44
7.5. Direct Pickup .................................................................................................. 45
7.6. Group Pickup .................................................................................................. 45
7.7. BLF(Busy Lamp Field) .................................................................................... 46
7.8. Shared Line .................................................................................................... 47
7.9. Call Park ................................ ................................ ................................ ......... 48
7.10. Paging .......................................................................................................... 49
7.11. DTMF ........................................................................................................... 49
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7.12. Prefix ............................................................................................................ 50
7.13. Action URL ................................................................................................... 50
7.14. SMS ............................................................................................................. 51
7.15. Keypad Lock ................................................................................................. 51
7.16. Setting LED status ........................................................................................ 52
7.17. Dial plan ....................................................................................................... 52
7.18. Encrypted call handling - TLS/SRTP ............................................................ 53
7.19. VLAN and QoS service ................................................................................ 54
7.20. Additional tools ................................................................ ............................. 55
8. Management – Upgrade ....................................................................................... 56
8.1. Start ................................................................................................................ 56
8.2. Factory Reset ................................................................................................. 56
8.3. Software update ............................................................................................. 56
8.4. Download/restore configuration ...................................................................... 57
8.5. Autoprovisioning HTTP/HTTPS ...................................................................... 58
9. Troubleshooting .................................................................................................... 59
9.1. Why is the phone LCD screen blank? ............................................................ 59
9.2. Why does the phone display "Network Unavailable"? .................................... 59
9.3. Why can’t I get a dial tone? ............................................................................ 59
10. Annex ................................................................................................................. 60
10.1. Hardware Specifications ............................................................................... 60
10.2. Technical Specifications ............................................................................... 60
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1. IP Phone VPS-802P
Thank you for purchasing the VPS-802P. It is a fully functional mobile web enables
voice communication over the network. This device works like a traditional phone:
You can make and receive calls and use other functions specific to a regular phone.
This phone has other features data services that are unavailable in traditional
phones.
This manual contains information on the features and services available on the
device.
1.1. Notice Information
Before you connect and start using your phone, please read the following
information. They are important, the unit will operate in a safe and reliable.
Safety cautions
1. To use the power adapter that delivered with the phone. Other power adapters
may damage the phone.
2. The phone is only for indoor use. And also avoid in high humidity, water and some
other liquids.
3. Do not use the phone during thunderstorms.
Disposal of the phone
This symbol indicates that the product is classified as electrical or
electronic equipment and should not be disposed of with other
commercial or household waste at the end of its working life.
Cleaning
To clean the device, use an anti-static cloth. Please avoid cleaning liquids as they
might damage the surface or internal electronics of the phone.
„The manufacturer reserves the right to make changes to the
product
without prior notice.”
www.slican.pl
e-mail: office@slican.pl
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1.2 Packing List
The package contains the following parts, please check if all the items are not
missed:
PHONE
THE FOOTSTAND
HANDSET
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HANDSET CORD
POWER ADAPTER
ETHERNET CABLE
QUICK INSTALLATION REFERENCE
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2. Phone Installation
2.1. Attach the Foot stand
2.2. Connect the Handset and optional Headset.
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2.3. Connect the Network and Power
2.4. Initialization
After your phone has been powered up, the system boots up and performs the
following steps:
- automatic phone initialization
The phone finishes the initialization process by loading the saved configuration. The
phone LCD screen will display "Booting":
- and then show “Initializing “during the initialization process.
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By default the phone attempts to contact a DHCP server in your network in order to
obtain its valid network settings, e.g. IP address, subnet mask, default gateway, DNS
server.
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3. Getting Familiar with Your Phone
3.1. Hardware Components Preview
COMPONENT
DESCRIPTION
LCD screen
To Presentation all information about the date& time, accounts, soft
keys, messages, calls and other some information.
Power Indicator LED
To indicate the power status
Line keys
The phone supported up to 2 accounts
Steady green: idle interface, during a call.
Blink red: a call incoming
Soft keys
Labels automatically to identity their context-sensitive features.
Navigation keys
OK
Up arrow key: to move up of the selection shows on the
screen.
Right arrow key: to move right of the selection
shows on the screen.
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3.2. Icon preview
Left arrow key: To move left of the selection
shows on the screen.
Down arrow key: To move down of the selection
shows on the screen.
Cancel: to cancel the information or call on the
screen, retirn to idle screen
Mute key
Mute the voice during the call (green light).
Speaker
Press this button to place a call in hands-free
mode.
Volume
To increase/decrease the volume.
Headset
To indicate that the phone is or not in
Headset mode.
Alphanumeric keypad
To enter the phone numbers, letters and so on.
ICON
DESCRIPTION
Network
Registered succeed
Unregistered
Speakerphone mode
Handset mode
Headset mode
Mute
Do Not Disturb
Missed calls
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Description of the behavior of LEDs on the phone
Power LED
STATUS LED
OPIS
Blinking green
Ringing or missed call
Steady green
Power on
Off
Power down
Account LED
STATUS LED
OPIS
Steady green
Talking or off the hook
Mrugająca czerwona
Ringing
Off
Idle
BLF LED
STATUS LED
OPIS
Steady green
Idle line
Steady red
Monitored line during a call or ringing
Blinking red
Monitored line during ringing
Off
Uknown status
Dialed Calls
Received calls
Forward calls
Forward
Keypad locked
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4. Phone Configuration
4.1. Basic Features Configuration
This part will mainly introduce the basic configuration as the Time, Language, and
Volume by the help of the LCD display.
Advanced features require knowing the password for configuration (default: admin)
Advanced phone features can be configured using a web browser. This requires
knowledge of the phone IP address.
To get the IP address: Press Menu →Status→ Information (phone defaulted as a
DHCP client)
Input the IP Address in the web browser.
Enter user name: admin(default) and password: admin(deafult).
Login successfully.
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4.2. Administrator Password
The password is mainly used for login the web interface or set the advanced settings
through phone interface. And the default password of the administrator is: admin
To change to password via Phone Interface
Press Menu→Setting→Advanced settings→password(default admin)→Phone
Setting→Set Password
Enter the current PWD (password), new password and confirm the new password.
Press save soft key or to save the new password.
To change to password via Web Interface
Management → Password
Fill the value: Current password, new password, confirm the password then click
Save to save the configuration.
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4.3. Language
The default phone interface language is English (both LCD Menu and WEB
interface).
To change the language via Phone interface
Press: Menu→Settings→Basic Settings→Language.
Press: Save soft key to save the configuration.
To change the language via Web Interface
Select: Setting→Preference→Web Language
Select the necessary one.
Press : Save, to save the configuration.
Note:
All languages may not be available for selection. The available languages
depend on the language packs currently loaded to the IP phone.
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4.4. Time and Date
The time and date show on the idle page, and it can be set and change by SNTP
server automatically or manual setting.
To configure the time and Date by SNTP setting
Press: Menu → Setting → Basic setting → Time & Date → SNTP Settings
Press or , or info soft key to change the Time zone.
NTP server
Fill the NTP server1, NTP server2 (default: tempus1.gum.gov.pl ).
Daylight Saving.
The choice: Auto, Daylight Saving Time on and off.
Press or Save soft key to save the configuration.
To configure time and date manually
To press : Menu → Setting → Basic setting → Time & Date → Manual Settings
Press and or change the right time, or you can input the right time.
Press or Save soft key to save the configuration.
To configure the Time & Date Format
To press: Menu → Setting → Basic setting → Time & Date Format
Press and or press Info to change between 12 Hour or 24 Hour.
Press and or press Info to change among Y-M-D(year-month-day), M-D-
Y(month-day-year), D-M-Y(day-month-year).
Press or Save soft key to save the configuration.
To configure the DHCP time
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To press: Menu → Setting → Basic setting → DHCP time
Press and or press Info to change between Disable and Enable.
Press or Save soft key to save the configuration.
To configure the Time and Date by web interface
Select: Network → Advanced →NTP Server
Set IP address NTP server (default: tempus1.gum.gov.pl ).
To change the Time Zone and Date Display Format via web interface
Select: Setting → Preference →Time Zone
Select the necessary one. Press Save to save the configuration.
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Note:
If the IP Phone cannot obtain the time and date from the Simple Network
Time Protocol (SNTP) server, please contact your system administrator for
more information.
4.5. Screen Saver
There are two types of screen saver:Backlight off, Time & Logo .
To enable screen saver via Phone
To press: Menu → Display → Screensaver...
Press and or press Switch soft key to Choose the Time-out as 1 min or
2/5/10/30 minute.
Enter the Screensaver Type to choose one of the type: Backlight off, Time & Logo.
Press or Save soft key to save the selected configuration.
To disable screen saver via Phone
To press: Menu → Display → Screensaver...
Press and or press Switch soft key to Choose the Time-out as off.
Press or Save soft key to save the selected configuration.
To Enable screen saver via Webpage
Select: Setting → Preference
To choose the Time-out as 1 min or 2/5/10/30 minute.
To select the screen Type as Backlight off or Time & Logo.
Click Saveset to save the configuration.
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To Disable screen saver via Webpage
Select: Setting → Preference
To choose the Time-out as Off
Click Saveset to save the configuration.
4.6. Ring Tone
You can adjust the type and volume of the ring tone(8 types).
Change the ringing tone via phone interface
To press : Press Menu → Setting → Basic Settings → Ring Tone.
Press and to select the aimed one.
Press or Save soft key to save the configuration.
Change the ringing tone via WEB interface
Selekt: Account → Advanced → Account Ring Tone
Make Your choice
Click to Save to save the configuration.
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Assign a ring tone to a contact on your phone
Press Directory.
Select the target contact.
Press Detail soft key to edit the contact.
Press and to select the wanted Ring Tone for the contact
Press Save soft key to save the contact.
4.7. Ring volume
You can adjust the volume for the phone by the volume keys: and .
To adjust the Ring tone volume
Option 1: To press and on the idle page
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Option 2: To press and during the call is ringing.
To adjust the handset volume
To press and during a call in handset mode.
To press and during a call in speaker mode.
To adjust the headset volume
To press and during a call in headset mode.
4.8. Directory – edit contact list
In the directory, you can add or delete your friends, business partner or anyone
others’ phone number so you will not forget their number. Or put some anonymous
phone No. in the blacklist to prevent from being disturbed.
To add contacts manually
Press: Menu→ DIR
Press: Add soft key
Enter the necessary information as name, phone number…
Press Save soft key or to add the contacts successfully.
To add contacts from Call Log
Press: History soft key or press Menu → Logs → Local history
Press and to select the targeted one. (Press and switched among the
All calls, Dialed calls, Received calls, Missed Calls and Forward Calls).
Edit the necessary information as Name, Phone number…
Press Save soft key or to add the contacts successfully.
To add contacts via WEB interface
Click: Directory.
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Enter the name, number and some other information.
Press Add and next Save button.
To add blacklist manually
Press: Menu → Directory → Blacklist
Enter the necessary information as Name, Phone number…
Press save soft key or to add the contacts successfully.
Import/export contact list
The phone support export and import file with a list of contacts in both the CSV and
XML.
File format in XML should look like this:
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Import/export XML file via WEB interface
Press: Directory→Contact→Import/export XML
Choose file to upload or download.
Import/export CSV file via WEB interface
Press: Directory→Contact→Import/export CSV
Choose file to upload or download.
Phonebook we can also download a dedicated server. Just specify the path (URL)
and configure it via WEB interface.
Press: Directory→Remote phonebook and fill the URL path for example:
http://192.168.0.254/phonebook/Phonebook.xml
4.9. Call log
The phone stores the call history divided by:
all calls
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missed calls
incomin calls
outgoing calls
forwarded calls
The maximum capacity of the call log is 100 entries.
Call history via phone interface
Press: History→All calls/incoming/outgoing
Call history via WEB interface
Choose: Directory→Call History→Dilaed List/Missed List…
4.10. Network Configuration
The phone on the housing has two network ports: Internet and PC. To connect with
Internet we have to use Intrnet. Additional PC port is used as a switch to connect
other devices like PC, laptop.
4.10.1. Configuration Internet port
The phone is configured as a DHCP client and after connect to network
automatically get the IP address assigned by a DHCP server.
To check IP address from phone interface press: Menu→Status→Information
In the absence of a DHCP server, you must configure a static IP address, subnet
mask, gateway, and DNS server. After the above information, please contact the
network administrator.
From phone LCD menu:
Press: Menu→Settings→Advanced→Network→WAN Port→Static mode.
From WEB interface:
Select: Network→Basic→Staic address.
You can also get the IP address logging phone to the network using PPPoE protocol.
In this case, enter your account name (login) and password you received from your
network administrator.
From phone LCD menu:
Press: Menu→Settings→Advanced→Network→WAN Port→PPPoE mode.
From WEB interface:
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Select: Network→Basic→PPPoE.
Configure provider details for PPPoE service as a: user ID and password.
4.10.2. Configuration PC port
Additional port to connect other devices as PC or laptop.
It works in the two modes:
as bridge
as router
In bridge mode, this port behaves as a switch. Connected devices can access to
LAN. In router mode allows You to connect network devices for which the phone acts
as a router assigning tchem IP address according to the configuration.
5. Configuration VoIP Account
For the realization of voice calls, it is necessary to configure the SIP accounts. After
all the data for account setup, ask your network administrator or service provider
VoIP.
To properly configure the SIP account as follows:
set VoIP server address
backup SIP server (optional)
username (User ID)
register name (Authenticate ID)
password
account name (on LCD display)
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5.1. Basic configuration VoIP Account
Basic configuration VoIP account requires knowledge of VoIP account login details,
such as: SIP server address, user name, service, service user password.
From phone LCD menu:
Press: Menu→Settings→Advanced→Account.
Fill SIP server name, username, password, register name.
From WEB interface:
Select: Account→Basic
Fill SIP server name, username, password, register name.
Note:
After data for your VoIP account login, please contact your service provider or
network administrator.
5.2. Advanced Configuration VoIP Account
From the web interface you can configure advanced settings for SIP account:
Outband proxy: Proxy SIP sever address provided that the VoIP service
requires its settings.
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Active account: enable/disable the account registration.
SIP Transport: type of transport protocol - UDP(default), TCP, TLS.
Type DNS: DNS Server search service.
Empire of registration: expiration time of registration to the SIP server, if the
register expire time of the phone is different from the time required by the
server, it will automatically changed for the time recommended by the server
and register again.
Outgoing call without registering:: permit or prohibit making calls without
registration to the SIP server.
Local SIP port: port for VoIP call signaling process - the default 5060.
Local RTP port: port for used to transfer audio frames - 5004 by default.
Codecs: settings for compression codecs in order to use of acoustic signals
negotiated in the call signaling.
DTMF mode: specifies how to send DTMF(in the band, SIP INFO, RFC 2833)
SRTP mode: activation of RTP voice encryption frames.
VAD(Voice Activity Detection): detection of silence during a call.
Ringing tone for an account: assign one of 8 ringtones for your account.
Ring time: phone ringing time settings for incoming calls.
Sign # as a send: use the # key as a sign of the end of the dial.
Subscribe for MWI message: MWI settings for sending messages informing
about the new voice message.
Anonymous calls: reservation number for outgoing calls CLIP.
Anonymous Call Rejection: enable anonymous call rejection.
Auto answer: allows to automatically answer incoming calls.
Rejection of the return code: reject code defines a call in the SIP signaling.
Direct interception code: service code interception defined by the
administrator of the SIP server.
Interception group code: service code interception in the group defined by
the administrator of the SIP server.
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NOTE:
These data are dependent on the specific VoIP server settings. Their parameters
are set by the service provider or network administrator.
5.3. Codecs
Settings on the order of use preferred codecs compress acoustic signals negotiated
in the call signaling.
Phone suports the following codecs:
G.711a(PCMA)
G.711u(PCMU)
G.729A/B
G.726
G.723
G.722
GSM
iLBC
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6. Basic Call Features
6.1. Place a Call
There are three ways to dialing a call: Handset, Headset and Hands-free
speakerphone.
To place a call by Handset
Pick up the handset, or press a line key and dial the necessary number.
Press or press the send softkey, then the call is sending.
To place a call by Headset:
Press the ( light is Green),
Enter the desired number.
Press or press the Send softkey, then the call is sending.
Placing a call by hands-free speakerphone
Press the , or press the Line key, then you can hear the dial tone.
Enter the number.
Press or press the Send soft key, then the call is sending.
To place a call by call history or Directory
Press the History soft key or Menu → History /Directory
Press and to select the targeted one.
Press or Send soft key to make the call.
NOTE:
The key is set to be a send key. You can set the * key as send key or set some
other to be as send keys. For more information, refer to the Key as Send on page
During the call, you can also change among Headset, Handset or Free-speaker
mode.
6.2. End a Call
There are three ways to end a call:
To end a call by Handset
Naciśnij przycisk „Anuluj” lub odłóż słuchawkę.
To end a call under Headset Mode
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Press Cancel soft key or press .
To end a call under hands-free Speakerphone Mode
Press the Cancel soft key or press .
NOTE:
During the conference, to end the call is same as mentioned above.
6.3. Receive a Call
There are three ways to receive a call when the phone is ringing:
To receive a call by handset
Pick up the handset the conversation is built.
To receive a call by headset
Press and now the conversation is built.
To receive a call by hands-free speaker
Option 1: Press directly.
Option 2: Press Answer soft key.
Option 3: Press the Line key (flashes red).
Moreover, some other action can be done by soft key when the call is coming.
To press the Reject soft key to reject the call. Or press to reject the current call.
To press Forward to forward to another phone.
To press Silence soft key, and then the call will keep silent, no ring tone display.
6.4. Redial a Call
To redial the last placed call from the IP Phone
Press directly when LCD is on the idle interface.
6.5. Auto answer
Enable auto answer feature, you will answer all incoming call automatically.
To enable Auto Answer via Webpage:
To Click: Account → Advanced
To choose Yes for the Auto Answer.
To click Saveset to save the configuration.
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6.6. Call Hold
When use hold feature, the Hold icon will show on the display.
To make a call on hold during three modes:
To hold a call under handset mode:
Press Hold soft key to hold the current call.
Press Resume soft key to resume the call on hold.
To hold a call under headset mode:
Press Hold soft key to hold the current call.
Press Resume soft key to resume the call on hold.
To hold a call during the speaker mode:
Press Hold soft key to hold the current call.
Press Resume soft key to resume the call on hold.
6.7. Call Transfer
This phone supports blind, attended and Semi-Attended Transfer.
Blind Transfer
Press Transfer soft key during the conversation, the call is on hold now.
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Enter the number that transfers to.
Press Transfer soft key and now the blind transfer completed.
NOTE:
The “Enable Call Feature” must be configured to “Yes” to enable
this feature.
Attended Transfer
When you use this feature, you can:
Press Transfer soft key during the conversation, the call is on hold now.
Enter the number that transfer to, and press the send soft key or
Start the second conversation, press the Transfer, then, transfer completed.
NOTE:
To transfer calls across SIP domains, SIP service providers must support transfer
across SIP domains. Blind transfer will usually use the primary account SIP
profile. To use this function, should at least one line key set as Auto.
Semi-Attended Transfer
Press the Transfer soft key during the conversation, the call is on hold now.
Enter the number transfer to, and then press , then you can here the ring tone.
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Press the Transfer soft key and now the Semi-attended transfer completed.
BLF Transfer
Set a Programmable Key or line key is set as BLF.
For how to set BLF, please refer to BLF
Press the Transfer soft key during the conversation, the call is on hold now.
Press BLF key then realize blind, attended and Semi-Attended Transfer. (Webpage-Setting--Features)
6.8. Call Conference
This IP Phone supports up to 5-way conference.
To set Conference
Assuming that call party A and B are in conversation. A wants to bring C, D and E in
a conference:
1. A press line 2 key, the call is placed on hold.
2. A enter the number of C and then press send soft key or .
3. C answering the call.
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4. A press Conference soft key, then A, B and C are now in a conference (and
now this is 3-way conference).
5 A press line 3 key, the current 3-way conference is placed on hold.
6 A enter the number of D and then press send soft key or .
7 D answering the call.
8 A press the conference soft key, then A, B, C and D are now in a
conference.(and now this is 4-way conference)
9 A press line 4 key, the call is placed on hold.
10 A enter the number of E and then press send soft key or .
11 E answering the call.
12 A press the Conference soft key then A, B, C, D and E are now the 5-way
conference is built.
13 A end the call, the conference is finished.
6.9. Call Forward
This phone supports static forward (always forward, busy forward and no answer
forward) and dynamic forward
To configure always forward
NOTE:
If C does not answer the call, A can back to continue the conversation with B;
Once A hangs up the call, the conference is ended, while if B or C drops the call,
A&C or A&B conversation continues.
The conference feature is not available on all servers. For more information, contact
your system administrator.
To realize the 5 way conference, the line should be all available.
Press to get all parties information.
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With this feature, all incoming calls will forward immediately to configured number.
Press: Menu → Features → Call forward →Always Forward.
Press and or press info soft key to select the enable choice.
Enter the forward to number and on code (optional), off code (optional).
Press or Save soft key to save the configuration.
To configure busy forward
With this feature, the incoming calls are immediately forwarded if the phone is busy.
Press: Menu →Features → Call forward →Busy forward.
Press and or press info soft key to select the enable choice.
Enter the forward to number and on code (optional), off code (optional).
Press or Save soft key to save the configuration.
To configure no answer forward
No Answer Forward: Incoming calls are forwarded if not answered after some time.
Press: Menu →Features → Call forward →No answer forward.
Press and or press info soft key to select the enable choice.
Enter the forward to number and on code (optional), off code (optional).
Press or Save soft key to save the configuration.
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When the Forward feature is enabled, the Forward Icon will display on Top of the
LCD.
To configure Forward via Web Interface
Select :Setting → Features→Forward.
Click on for the Always/Busy/No Answer.
Fill the Forward to Number.
Click SaveSet to save the configuration
Forward an incoming call during the ringing.
When the phone is ringing, press Forward soft key.
Enter the forward number.
Press or press the send soft key, then the call is forwarded.
NOTE:
If the Programmable Key or line key is set as BLF, when an incoming
call ringing, press this BLF key directly to realize the dynamic forward.
6.10. Call Return - REDIAL
This feature allows you to dial the last phone call you received.
To configure the Call Return via phone interface
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Press: Menu →Features →Function Keys→Line or Memory keys as Function Keys
→ Memory key1(for example)
Select the wanted Line or Memory key.
Press and or info soft key to select the Key Event in the type field.
Press and or info soft key to select the Call Return.
Press or Save soft key to save the configuration.
To configure the Call Return via Web interface
Select: Function keys → Line or Memory key.
Select the desired Line or Memory key and select Call Return in the Type.
Click the SaveSet to save the configuration.
6.11. Anonymous Call
Just enable the anonymous call feature, you can set your ID do not appear on the
other phone that you called.
To configure anonymous call
Press: Menu →Features →Anonymous Call
Press and or info soft key to change the Line ID
Press and or info soft key to select the enable choice in Anonymous Call
filed.
Enter the call on code (optional), call off code (optional).
Press or Save soft key to save the configuration.
Reject anonymous call
If you do not want to be disturb by anonymous calls, you can set the reject
anonymous call features, so you will not hear the unknown calls
Press: Menu →Features →Anonymous Call
Press and or info soft key to change the Line ID.
Press and or info soft key to select the enable choice in Rejection filed.
Press or Save soft key to save the configuration.
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6.12. Call Mute
When you use the Mute feature, the other parties will not hear your voice while you
can hear their voice. Call mute applies to all modes (handset, headset, and
speakerphone).
Press the mute key , then the mute key glows green, and the LCD display Mute
Icon.
To disable the mute function, press again.
6.13. Do Not Disturb DND
When you use the DND feature, the phone is to reject all incoming calls automatically
and you can see the DND icon shown on the Top of the LCD on idle page.
To enable DND feature
Press the DND soft key when the phone is idle, and then DND iconshown on the
LCD.
To disable DND feature
Press the DND soft key again, and then there is no DND icon on the LCD.
6.14. Key as Send
To speed up the process of dialing can be attribute to the end of dialing key (default
#).
To configure Key as Send
Press: Menu →Features → Key as Send.
Press and or info soft key to select the enable choice.
Press or Save soft key to save the configuration
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6.15. No Key Entry Timeout
No Key Entry Timeout means that when you entry the number, it will dial out
automatically after some time when you stop enter the number.
To configure No Key Entry Timeout
From WEB interface select: Setting → Preference→NO Key Entry Timeout(seconds)
Fill the blank of No Key Entry Timeout: for example 5(seconds).(0 means never
timeout, you should press the send key the dial out the number.
Click the SaveSet to save the configuration.
6.16. Hot Line
The hot line gives us the opportunity to direct dialing immediately after hook off
programmed number with which you want to connect to.
To configure Hot Line from phone interface
Press: Menu →Features → Hot Line
Enter the number and delay time (as present, we support off hook auto dial).
Press or Save soft key to save the configuration.
To configure Hotline auto dial via Web Interface
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Select: Setting → Features.
Fill the number in the Hotline Number and Hotline Time-out.
Click SaveSet to save the configuration.
Delete the number and save the configuration, and then now the Hotline auto dial is
cancelled.
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7. Advanced Features
7.1. Line
To line keys can assign SIP accounts.
To configure SIP account via WEB interface:
Choose: Function Keys→Line Keys
Choose account number then press Save.
7.2. Voice Message
This phone supports handle voice and text messages.
To configure the voice mail message feature via phone
Press: Menu→Messages→Voice Mail→Set Voice Mail.
Enter the SIP account number and set voice miał extension numer.
Press or Save soft key to save the configuration.
To configure the voice mail message feature via WEB interface
To set function keys as a voice mail key choose: Function Keys→Line Keys→Voice
mail. Set voice mail number and choose proper SIP account. Then press: Save.
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NOTE:
This feature is not available on all servers. For more information, contact your system
administrator.
7.3. Intercom
When use the intercom feature, you can quickly get access connect to the configured
one.
To configure intercom feature via phone interface
Press: Menu →Features →Function Keys→Line or Memory keys as Function Keys
→ Memory key1(for example)
Press and or info soft key to select the intercom in the type field.
Enter the targeted Number.
Press or Save soft key to save the configuration
Then the selected Line or Memory key will work as intercom.
To configure Intercom feature via Web Interface
Select: Function keys → Line or Memory key.
Select the wanted Line or Memory key.
Enter the desired phone number in the Value field.
Select the Account ID
Click the SaveSet to save the configuration.
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NOTE:
This feature is not available on all servers. For more information, contact your system
administrator.
7.4. Speed Dial
With this feature, you can dial one directory by press the definite key.
To configure Speed Dial feature via phone interface
Press: Menu →Features →Function Keys→Line or Memory keys as Function Keys
→ Memory key1(for example)
Press and to select the Speed Dial in the type field.
Enter the targeted Number.
Press or Save soft key to save the configuration
Then the selected Line or Memory key will work as Speed Dial.
To configure Speed Dial feature via Web Interface
From WEB interface select: Function keys → Line or Memory key.
Select the wanted Line or Memory key and set as Speed Dial.
Enter the desired phone number in the Value field.
Select the Account ID.
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Click the SaveSet to save the configuration.
7.5. Direct Pickup
With this feature, you can pick up the set line when it ringing.
To configure Direct Pickup feature via phone interface
Press: Menu→Features→Function Keys→Line or Memory keys as Function Keys →
Memory key1(for example)
Press and to select the Speed Dial in the type field.
Enter the value.
Press or Save soft key to save the configuration
Then the selected Line or Memory key will work as Direct Pickup.
To configure Direct Pickup feature via Web Interface
From WEB interface select: Function keys → Line or Memory key.
Select the wanted Line or Memory key and set as Direct Pickup.
Enter the pickup code and followed the desired phone number in the Value field.
Select the Account ID.
Click the SaveSet to save the configuration.
7.6. Group Pickup
With this feature, you can pick up the specified group that you want incoming calls.
To configure the Pick up via phone interface
Press: Menu→Features→Function Keys→Line or Memory keys as Function Keys →
Memory key1(for example)
Select the wanted Line or Memory key.
Press and to select the Group Pickup in the type field.
Enter pickup code and followed the desired group numer.
Press or Save soft key to save the configuration
To configure the Pick up via WEB interface
From WEB interface select: Function Keys → Line Key1→Key1.
Select the wanted Line or Memory key.
Enter pickup code and followed the desired group numer.
Click the SaveSet to save the configuration.
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7.7. BLF(Busy Lamp Field)
You can use the BLF (Busy Lamp Field) feature to monitor a specific numer whether
its phone is busy or free.
When the monitored line is idle, the LED is solid green. When the monitored line is
ringing, the light is blinking red, press the BLF key to pick the phone up directly.
When the monitored line is calling or in a conversation, the light is steady red.
Optionally, this function gives us the ability to intercept calls to the monitored number
with code capture.
To configure a BLF key by phone
Press: Menu →Features →Function Keys→Line or Memory keys as Function Keys
→ Memory key1(for example).
Select the targeted Line or Memory key.
Press and to select the BLF in the type field.
Enter the targeted Value Number.
Press and to select the BLF in the type field.
Enter the Pickup Code.
Press or Save soft key to save the configuration
To configure a BLF key by WEB interface
Select: Function keys → Line or Memory key.
Select the desired Line or Memory key and select BLF in the Type.
Enter the monitored phone number in the Value field.
Select the Account ID.
Filled the Pickup code.
Click the SaveSet to save the configuration and then restart.
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7.8. Shared Line
This feature allows subscribers to share SIP lines. Moreover it also provides status
monitoring of the shared line.
To configure the line key as shared line via phone interface
Press: Menu→Features→Function Keys→Line or Memory keys as Function Keys →
Memory key1(for example)
Select the wanted Line or Memory key.
Press and to select the Shared Line in the type field.
Press and to select the Account ID.
Enter the Label.
Enter the Value.
Press or Save soft key to save the configuration.
To configure the line key as shared line via Web Interface
From WEB interface select: Function keys → Line Key or Memory key.
Select the desired Line or Memory key and select Shared Line in the Type.
Enter the Value.
Enter the Label.
Select the Account ID
Click the SaveSet to save the configuration and then restart.
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NOTE:
This feature is not available on all servers. For more information, contact your
system administrator.
7.9. Call Park
With this feature, you can put a call on hold and continue the conversation from
another phone.
To configure the Call Park via phone interface
Press : Menu→Features→Function Keys→Line or Memory keys as Function
Keys→Memory key1
(for example)
Select the wanted Line or Memory key.
Press and or press Switch soft key to select the Key Event in the type field.
Press and or press Switch soft key to select the Call Park.
Press or Save soft key to save the configuration.
To configure the Call Park via Web interface
From WEB interface select: Function key → Line or Memory key.
Select the desired Line or Memory key and select Direct Pickup in the Type.
Click the SaveSet to save the configuration.
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7.10. Paging
With this feature, you can call a phone directly.
To configure the paging via phone interface
Press: Menu→Features →Function Keys→Line or Memory keys as Function
Keys→Memory key1(for example)
Select the wanted Line or Memory key.
Press and to select the Key Event in the type field.
Press and to select the Paging.
Press or Save soft key to save the configuration
To configure the Paging via Web interface
Select: Function keys → Line or Memory key.
Select the desired Line or Memory key and select Paging in the Type.
Click the SaveSet to save the configuration.
7.11. DTMF
This feature allows you to send directly to the DMTF signaling lines during an
ongoing call.
To configure the DTMF via Phone Interface
Press: Menu→Features→Function Keys→Line or Memory keys as Function
Keys→Memory key1(for example)
Select the wanted Line or Memory key.
Press and to select the DTMF in the type field.
Enter the value.
Press or Save soft key to save the configuration
To configure the DTMF via Web interface
Click Function keys → Line or Memory key.
Select the desired Line or Memory key and select DTMF in the Type.
Fill the value.
Click the SaveSet to save the configuration.
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7.12. Prefix
This feature allows us to define any prefix added before the dialed number.
To configure the Prefix via Phone Interface
Press: Menu→Features→Function Keys→Line or Memory keys as Function Keys→
Memory key1(for example)
Select the wanted Line or Memory key.
Press and to select the Prefix in the type field.
Enter the value.
Press or Save soft key to save the configuration.
To configure the Prefix via Web interface
Select: Function key → Line or Memory key.
Select the desired Line or Memory key and select Prefix in the Type.
Fill the value.
Click the SaveSet to save the configuration.
Then when you press this key, the set value is input directly.
7.13. Action URL
This feature allows us to send useful information from the phone to the server and
vice versa in order to initiate certain actions on the phone.
This gives us the opportunity to observe phone status or sending such requests:
login / logout phone
hook on/hook off handset
make a call
turn on DND service
An example of the syntax of the call from the phone by account number 1 to number
523 251 111:
http://admin:password@IP-Address/Phone_ActionURL&Command=1&Number=523251111&Account=1
where:
admin:password – user name and password
IP-Address – IP address of the phone which will be place a call
Command=1 – command call
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Number – called number
Account=1 – SIP ID account to call
7.14. SMS
Additional feature to send short text messages between phones.
To send message vis phone interface:
Press: Menu →Messages →Text Messages →Set SMS
Type the text and set number then press Send.
To send message vis WEB interface:
Select: Setting→SMS
Selcet Account and target Number type the message then press Send button.
7.15. Keypad Lock
Phone lock feature allows us to completely block the function or the function keys.
To enable Keypad Lock via Phone
Press: Menu→Settings→Advanced Setting→Phone Setting→Lock
Press: Switch to change choose lock type:All Keys Menu Key Function Key Lock &
Answer
Press Save or OK key to save the configuration.
To disable Keypad Lock via Phone
Press: Menu→Settings→Advanced Setting→Phone Setting→Lock.
Press: Info or Switch to change choose Off.
Press Save or OK key to save the configuration.
To enable Keypad Lock via Webpage
From WEB interface: Setting → Preference.
To choose the Lock keys.
To fill the unlock PIN and auto lock time
Fill the Emergence Number, when the phone is Lock, only Emergency Number can
be sent.
To click Saveset to save the configuration..
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7.16. Setting LED status
Phone let us configure behavior LED status:
Power
Ringing
Missed call
Voice message
7.17. Dial plan
Dial plan is a set of the rules to select some prefixes based on digits.
Phone suport the following digits: 1,2,3,4,5,6,7,8,9,0,*,#.
Dial plan rules:
STRING
DESCRIPTION
x
any digits from 0‐9;
xx+
at least 2 digit number;
^
exclude;
,
hear dial tone;
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[3-5]
any digits from 3 to 5;
[147]
any digit 1, 4 or 7;
<2=011>
Replace digit 2 with 011.
Default dial plan: {[x*]+}.
Examples:
Example 1:
{[369]11 | 1617xxxxxxx} :
Allow 311, 611, 911, and any 10 digit numbers of leading digits 1617
Example 2:
{^1900x+ | <=1617>xxxxxxx}:
Block any number of leading digits 1900 and add prefix 1617 for any dialed 7 digit
numbers
Example 3:
{1xxx[2-9]xxxxxx | <2=011>x+}:
Allow any length of number with leading digit 2 and 10 digit-numbers of leading digit
1 and leading exchange number between 2 and 9; If leading digit is 2, replace
leading digit 2 with 011 before dialing
Example 4:
{99,x+|[*x]+}
When user dial 99, can hear dial tone again, user continue dial, dial tone will stop.
7.18. Encrypted call handling - TLS/SRTP
The phone suport encrypted call based on TLS and SRTP protocols.
To onfigure TLS and SRTP via WEB interface
Selcet: Account→Basic→SIP Transport→ TLS for encryption signaling.
Select: Account→Advanced→SRTP Mode for encryption acoustic.
To correct TLS authentication is necessary to upload the trusted certificates.
To upload certificates file select: Management→Import Trusted Certificate Files.
Then select Custom Certificates and press SaveSet.
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7.19. VLAN and QoS service
Phone support 802.1Q protocol for VLAN and QoS. This gives us the opportunity to
work with virtual network(VLAN) and set priority for voice packets.
To configure VLAN/Qos via WEB interface:
Selcet: Network→Advanced→QoS set
Set proper VLAN ID and QoS priority. This information should specify the network
administrator.
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7.20. Additional tools
The phone has a built-in diagnostic tools to analyze any problems. One of them is the
ability to retrieve logs of network traffic. Second tool to analyze phone problem is
system logs.
Getting network traffic from the WEB interface:
Selcet: Management→Tools→Pcap Feature→Start
After finish getting network packets select Stop and Export to download log file.
Getting system log from the WEB interface:
Selcet: Management→Configuration→System log
Set proper the log level from the drop-down list(DEBUG, INFO, WARNING, ERROR)
and next Download to get log file.
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8. Management – Upgrade
8.1. Start
Login window startup web interface gives us a phone the most important status such
as:
product model
firmware Version
account status
network status: address IP, DNS, MAC address
memory free
system up time
8.2. Factory Reset
It enables us to reset all phone settings to default factory settings.
To set Factory Reset by phone interface
Press: Menu→Setting→ Advanced Setting( default password: admin)→Phone
Setting→Factory Reset
Press OK soft key in the warning page.
To set Factory Reset via web interface
Select: Management → Upgrade→ Reset To Factory.
8.3. Software update
The software update can be done in several ways:
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via TFTP/http/HTTPS server(specify the path).
through auto-provisioning server HTTP/HTTPS
by selecting the firmware image file from the specified location (local or
network drive)
Upgrade firmware from image file via WEB interface:
Selcet: Management → Upgrade→ROM Frimware Upgrade
Selcet proper file and press Upgrade button. Phone after this action shuld be reset to
factory.
To configure the TFTP/HTTP/HTTPS server via the WEB interface
Select: Management → Auto Provision→Upgrade Mode(TFTP/HTTP/HTTPS).
Then enter the address of the TFTP/HTTP/HTTPS and server access path. After this
reset the phone.
8.4. Download/restore configuration
This functionality allows you to import or export the current configuration of the phone
in two formats:
as a BIN(binary) file
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with an extension of XML
From WEB interface:
Selcet: Management →Configuration → Download Device BIN/XML Configuration.
You can also restore the configuration using the following options:
Select: Management →Configuration → Restore Configuration XML/BIN.
8.5. Autoprovisioning HTTP/HTTPS
Automatic update method configuration functionality is available as a server.
The system administrator knowing the specific data of the phone, ie.: MAC address,
prepares the server level preconfiguration file that is downloaded on the phone while
its initialization (reboot).
Phone support two method of autoprovisioning configuration:
automated proces using SIP Multicast(available plug’n’play server)
manually by entering the phone configuration path access to the server
To configure automated method via WEB interface:
Selcet: Management →Auto Provision→PnP Active
Select: Yes.
To configure manula method via WEB interface:
Select: Management →Auto Provision→Configure Server Path
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9. Troubleshooting
9.1. Why is the phone LCD screen blank?
Ensure your phone is properly plugged into a functional AC outlet.
Ensure that the phone isn’t plugged into a plug controlled by a switch that is off.
If the phone is plugged into a power strip, try plugging it directly into a wall outlet
instead. If your phone is powered from PoE, ensure you use a PoE compliant switch
or hub, or contact your system administrator for more information. Check that the
power LED is on to ensure the phone is powered on.
Otherwise, contact your system administrator.
9.2. Why does the phone display "Network Unavailable"?
Ensure that the Ethernet cable is plugged into the Internet port on the phone and the
Ethernet cable is not loose. Ensure that the switch or hub in your network is
operational.
Otherwise, contact your system administrator.
9.3. Why can’t I get a dial tone?
Check for any loose connections and that the phone has been installed properly.
Check whether dial tone is present on one of the audio modes(handset/headset).
Switch between the Handset, Headset (if present) or Hands-Free Speakerphone to
check whether dial tone is present for one of the audio modes. If the dial tone exists
on another audio mode, connect a different handset or headset to isolate the
problem.
Otherwise, contact your system administrator.
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10. Annex
10.1. Hardware Specifications
COMPONENT
DESCRIPTION
POWER ADAPTER
Wejście: 100-240V AC 50-60Hz
Wyjście: 5v/1.2A DC
NETWORK PORT
Internet: 10/100 Base-T RJ-45(WAN/LAN)
PC: 10/100 Base-T RJ-45 (LAN)
Power over Ethernet(PoE) IEEE 802.3af
ADDITIONAL PORT
Handset: RJ-9(4P4C)
Headset: RJ-9(4P4C)
GRAPHIC LCD
128 × 40 mm, pixel matrix LCD
OPERATION TEMPERATURE
-10~50°C
RELATIVE HUMIDITY
10~95%
WEIGHT
0,48 kg
10.2. Technical Specifications
COMPONENT
DESCRIPTION
NETWORK PROTOCOL
TCP, UDP, ICMP, RARP, ARP, NTP, SNTP, UpnP, FTP, TFTP,
DNS
VoIP PROTOCOL
SIPv2, SDP(RFC 2327), RTP (RFC 1889,1890), RTCP
VOICE CODECS
G.711A/u law, G.729A/B, G.722, G.726-32, G.723.1, GSM FR
DTMF
RFC(2833), SIP INFO, IN-BAND
SECURITY
HTTPS, TLS, SRTP, VLAN QoS(802.1pq)
QoS
VLAN QoS(802.1Q), ToS, DiffServ
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