Publication number: 100869027, Rev. A May 2020
Seagate, Seagate Technology and the Spiral logo are registered trademarks of Seagate Technology LLC in the United States and/or other countries. SkyHawk AI, PowerChoice and
SeaTools are either trademarks or registered trademarks of Seagate Technology LLC or one of its affiliated companies in the United States and/or other countries. The FIPS logo is a cer-
tification mark of NIST, which does not imply product endorsement by NIST, the U.S., or Canadian governments. All other trademarks or registered trademarks are the property of their
respective owners.
No part of this publication may be reproduced in any form without written permission of Seagate Technology LLC.
Call 877-PUB-TEK1 (877-782-8351) to request permission.
When referring to drive capacity, one gigabyte, or GB, equals one billion bytes and one terabyte, or TB, equals one trillion bytes. Your computer’s operating system may use a different
standard of measurement and report a lower capacity. In addition, some of the listed capacity is used for formatting and other functions, and thus will not be available for data storage.
Actual quantities will vary based on various factors, including file size, file format, features and application software. Actual data rates may vary depending on operating environment
and other factors. The export or re-export of hardware or software containing encryption may be regulated by the U.S. Department of Commerce, Bureau of Industry and Security (for
256 MB data buffer.
7200 RPM spindle speed.
Full-track multiple-sector transfer capability without local processor intervention.
High instantaneous (burst) data-transfer rates (up to 600MB per second).
Native Command Queuing with command ordering to increase performance in demanding applications.
PowerChoice™ for selectable power savings
Perpendicular recording technology provides the drives with increased areal density.
SeaTools™ diagnostic software performs a drive self-test that eliminates unnecessary drive returns.
State-of-the-art cache and on-the-fly error-correction algorithms.
Support for S.M.A.R.T. drive monitoring and reporting.
Supports latching SATA cables and connectors.
Top Cover Attached motor for excellent vibration tolerance
Worldwide Name (WWN) capability uniquely identifies the drive.
NOTESeagate recommends validating the configuration with the selected HBA/RAID
controller manufacturer to ensure use of full capacity is supported.
Seagate SkyHawk AI Serial ATA +Rescue Product Manual, Rev. A5
www.seagate.comIntroduction
1.1About the Serial ATA interface
The Serial ATA interface provides several advantages over the traditional (parallel) ATA interface. The primary
advantages include:
Easy installation and configuration with true plug-and-play connectivity.
It is not necessary to set any jumpers or other configuration options.
Thinner and more flexible cabling for improved enclosure airflow and ease of installation.
Scalability to higher performance levels.
In addition, Serial ATA makes the transition from parallel ATA easy by providing legacy software support. Serial ATA
was designed to allow users to install a Serial ATA host adapter and Serial ATA disk drive in the current system and
expect all of the existing applications to work as normal.
The Serial ATA interface connects each disk drive in a point-to-point configuration with the Serial ATA host adapter.
There is no master/slave relationship with Serial ATA devices like there is with parallel ATA. If two drives are attached
on one Serial ATA host adapter, the host operating system views the two devices as if they were both “masters” on two
separate ports. This essentially means both drives behave as if they are Device 0 (master) devices.
NOTEThe host adapter may, optionally, emulate a master/slave environment to host software
where two devices on separate Serial ATA ports are represented to host software as a
Device 0 (master) and Device 1 (slave) accessed at the same set of host bus addresses. A
host adapter that emulates a master/slave environment manages two sets of shadow
registers. This is not a typical Serial ATA environment.
The Serial ATA host adapter and drive share the function of emulating parallel ATA device behavior to provide
backward compatibility with existing host systems and software. The Command and Control Block registers, PIO and
DMA data transfers, resets, and interrupts are all emulated.
The Serial ATA host adapter contains a set of registers that shadow the contents of the traditional device registers,
referred to as the Shadow Register Block. All Serial ATA devices behave like Device 0 devices. For additional
information about how Serial ATA emulates parallel ATA, refer to the “Serial ATA: High Speed Serialized AT Attachment”
specification. The specification can be downloaded from www.serialata.or
g.
Seagate SkyHawk AI Serial ATA +Rescue Product Manual, Rev. A6
www.seagate.comDrive specifications
2.0Drive specifications
Unless otherwise noted, all specifications are measured under ambient conditions, at 25°C, and nominal power. For
convenience, the phrases the drive and this drive are used throughout this manual to indicate the SkyHawk AI Serial
ATA +Rescue drive models.
2.1Specification summary tables
The specifications listed in the following tables are for quick reference. For details on specification measurement or
definition, see the appropriate section of this manual.
Temperature gradient (°C per hour max)20°C (operating)
20°C (nonoperating)
Relative humidity
*
5% to 95% (operating)
5% to 95% (nonoperating)
Relative humidity gradient20% per hour max
Altitude, operating–304.8 m to 3,048 m
(–1000 ft to 10,000+ ft)
Altitude, nonoperating
(below mean sea level, max)
–304.8 m to 12,192 m
(–1000 ft to 40,000+ ft)
Operational Shock (max at 2 ms - typical)50 Gs
Non-Operational Shock (max at 2 ms - typical) 200 Gs
Linear Random Operating Vibration5–500 Hz: 0.70 Grms
Random Rotary Operating Vibration20–1500Hz: 12.5 rads/s²
Linear Random Non-Operating Vibration2–500 Hz: 2.27 Grms
Drive acoustics, sound power (bels)
Idle1.8 (typical)
2.0 (max)
During periods of drive idle, some offline activity may occur according to the
SMART specification, which may increase acoustic and power to operational levels.
Performance seek2.6 (typical)
2.8 (max)
Nonrecoverable read errors1 sector per 10
Annualized Failure Rate (AFR)
Maximum Rated Workload
*
*
0.44% based on 8760 POH
Maximum rate of <550TB/year
15
bits read
Workloads exceeding the annualized rate may degrade the drive MTBF and impact product
reliability. The Annualized Workload Rate is in units of TB per year, or TB per 8760 power on
hours. Workload Rate = TB transferred * (8760 / recorded power on hours).
WarrantyTo determine the warranty for a specific drive, use a web browser to access the following web
page: http://www.seagate.com/support/warranty-and-replacements/.
From this page, click on the “Is my Drive under Warranty” link. The following are required to be
provided: the drive serial number, model number (or part number) and country of
purchase.The system will display the warranty information for the drive.
Seagate SkyHawk AI Serial ATA +Rescue Product Manual, Rev. A8
www.seagate.comDrive specifications
2.2Formatted capacity
ST modelsFormatted capacity*Guaranteed sectorsBytes per logical sector
ST16000VE00116TB31,251,759,104
ST14000VE001814TB27,344,764,928
ST12000VE001812TB23,437,770,752
ST10000VE001810TB19,532,873,728
*One GB equals one billion bytes when referring to hard drive capacity. Accessible capacity may vary depending on operating environment and formatting.
512E
NOTELBA Counts for drive capacities greater than 8TB are calculated based upon the
SFF-8447 standard publication.
ftp://ftp.seagate.com/sff/SFF-8447.PDF
2.2.1LBA mode
When addressing these drives in LBA mode, all blocks (sectors) are consecutively numbered from 0 to n–1, where n is
the number of guaranteed sectors as defined above.
See Section 4.3.1, "Identify Device command" (words 60-61 and 100-103) for additional information about 48-bit
addressing support of drives with capacities over 137GB.
Seagate SkyHawk AI Serial ATA +Rescue Product Manual, Rev. A9
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2.4Start/stop times
Power-on to Ready (sec) (typ/max)23/30
Standby to Ready (sec) (typ/max)23/30
Ready to spindle stop (sec) (max)20
2.5Power specifications
The drive receives DC power (+5V or +12V) through a native SATA power connector. See Figure 2 on page 22 .
2.5.1Power consumption
Power requirements for the drives are listed in Table 3. Typical power measurements are based on an average of
drives tested, under nominal conditions, using 5.0V and 12.0V input voltage at 25°C ambient temperature.
Table 3DC Power Requirements
Power DissipationAvg (25°C) (Watts)Avg 5V typical (Amps)Avg 12V typical (Amps)
Spinup (max)2.0A
1
Idle
5.070.2070.316
Operating
Standby
*
6.710.7370.252
1.050.1720.016
Sleep1.050.1720.016
1.During periods of drive idle, some offline activity may occur according to the S.M.A.R.T. specification, which may increase acoustic and power to operational
levels.
* Based on IDEMA 3 Stream workload
Seagate SkyHawk AI Serial ATA +Rescue Product Manual, Rev. A10
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2.5.2Typical current profiles
Figure 1. Typical 5V and 12V startup and operation current profiles
2.5.3Conducted noise
Noise is specified as a periodic and random distribution of frequencies covering a band from DC to 10 MHz. Maximum
allowed noise values given below are peak-to-peak measurements and apply at the drive power connector.
+5v=250 mV pp from 100 Hz to 20 MHz.
+12v=800 mV pp from 100 Hz to 8 KHz.
450 mV pp from 8 KHz to 20 KHz.
250 mV pp from 20 KHz to 5 MHz.
2.5.4Voltage tolerance
Voltage tolerance (including noise):
5V ± 5%12V ± 10%
Seagate SkyHawk AI Serial ATA +Rescue Product Manual, Rev. A11
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2.5.5Extended Power Conditions - PowerChoice™
Utilizing the load/unload architecture a programmable power management interface is provided to tailor systems for
reduced power consumption and performance requirements.
The table below lists the supported power conditions available in PowerChoice. Power conditions are ordered from
highest power consumption (and shortest recovery time) to lowest power consumption (and longest recovery time)
as follows: Idle_a power >= Idle_b power >= Idle_c power >= Standby_z power. The further users go down in the
table, the more power savings is actualized. For example, Idle_b results in greater power savings than the Idle_a
power condition. Standby results in the greatest power savings.
Power Condition NamePower Condition IDDescription
Idle_a81
Idle_b82
Idle_c83
Standby_z00
H
H
H
H
Reduced electronics
Heads unloaded. Disks spinning at full RPM
Heads unloaded. Disks spinning at reduced RPM
Heads unloaded. Motor stopped (disks not spinning)
Each power condition has a set of current, saved and default settings. Default settings are not modifiable. Default and
saved settings persist across power-on resets. The current settings do not persist across power-on resets. At the time
of manufacture, the default, saved and current settings are in the Power Conditions log match.
PowerChoice is invoked using one of two methods
Automatic power transitions which are triggered by expiration of individual power condition timers. These timer
values may be customized and enabled using the Extended Power Conditions (EPC) feature set using the
standardized Set Features command interface.
Immediate host commanded power transitions may be initiated using an EPC Set Features “Go to Power
Condition” subcommand to enter any supported power condition. Legacy power commands Standby Immediate
and Idle Immediate also provide a method to directly transition the drive into supported power conditions.
PowerChoice exits power saving states under the following conditions
Any command which requires the drive to enter the PM0: Active state (media access)
Power on reset
PowerChoice provides the following reporting methods for tracking purposes
Check Power Mode Command
Reports the current power state of the drive
Identify Device Command
EPC Feature set supported flag
EPC Feature enabled flag is set if at least one Idle power condition timer is enabled
Power Condition Log reports the following for each power condition
Nominal recovery time from the power condition to active
If the power condition is Supported, Changeable, and Savable
Default enabled state, and timer value
Saved enabled state, and timer value
Current enabled state, and timer value
Seagate SkyHawk AI Serial ATA +Rescue Product Manual, Rev. A12
PowerChoice Manufacture Default Power Condition Timer Values
Default power condition timer values have been established to assure product reliability and data integrity. A
minimum timer value threshold of two minutes ensures the appropriate amount of background drive maintenance
activities occur. Attempting to set a timer values less than the specified minimum timer value threshold will result in
an aborted EPC “Set Power Condition Timer” subcommand.
Power Condition NameManufacturer Default Timer Values
Idle_a100 ms
Idle_b2 min
Idle_c4 min
Standby_z15 min
Setting power condition timer values less than the manufacturer specified defaults or issuing the EPC “Go to Power
Condition” subcommand at a rate exceeding the default timers may limit this products reliability and data integrity.
PowerChoice Supported Extended Power Condition Feature Subcommands
EPC SubcommandDescription
00
01
02
03
04
05
H
H
H
H
H
H
Restore Power Condition Settings
Go to Power Condition
Set Power Condition Timer
Set Power Condition State
Enable EPC Feature Set
Disable EPC Feature Set
PowerChoice Supported Extended Power Condition Identifiers
Power Condition IdentifiersPower Condition Name
00
H
01 - 80
81
H
82
H
83
H
84 - FE
FF
H
H
H
Standby_z
Reserved
Idle_a
Idle_b
Idle_c
Reserved
All EPC Power Conditions
Seagate SkyHawk AI Serial ATA +Rescue Product Manual, Rev. A13
www.seagate.comDrive specifications
2.6Environmental limits
Temperature and humidity values experienced by the drive must be such that condensation does not occur on any
drive part. Altitude and atmospheric pressure specifications are referenced to a standard day at 58.7°F (14.8°C).
NOTETo maintain optimal performance drives should be run at nominal drive temperatures and
humidity.
See Section 2.10, "Reliability" for rated MTBF device operating condition requirements.
2.6.1Temperature
a. Operating
41°F to 158°F (5°C to 70°C) temperature range with a maximum temperature gradient of 36°F (20°C) per hour as
reported by the drive.
The maximum allowable drive reported temperature is 158°F (70°C).
Air flow may be required to achieve consistent nominal drive temperature values (see Section 3.4). To confirm that
the required cooling is provided for the electronics and HDA, place the drive in its final mechanical configuration, and
perform random write/read operations. After the temperatures stabilize, monitor the current drive temperature
using the SMART temperature attribute 194 or Device Statistics log 04h page 5.
b. Non-operating
–40° to 158°F (–40° to 70°C) package ambient with a maximum gradient of 36°F (20°C) per hour. This specification
assumes that the drive is packaged in the shipping container designed by Seagate for use with drive.
2.6.2Humidity
The values below assume that no condensation on the drive occurs. Maximum wet bulb temperature is 84.2°F (29°C).
2.6.2.1Relative humidity
Operating:5% to 95% non-condensing relative humidity with a maximum gradient of 20% per hour.
Nonoperating:5% to 95% non-condensing relative humidity with a maximum gradient of 20% per hour.
2.6.2.2Effective Altitude (sea level)
Operating:–304.8 m to 3048 m (–1000 ft. to 10,000+ ft.)
Nonoperating:–304.8 m to 12,192 m (–1000 ft. to 40,000+ ft.)
Seagate SkyHawk AI Serial ATA +Rescue Product Manual, Rev. A14
www.seagate.comDrive specifications
2.6.3Shock and Vibration
Shock and vibration measurements specified in this document are made directly on the drive itself and applied in the X, Y, and Z axis at the drive
mounting point locations.
2.6.3.1Shock
a. Operating
The drive will operate without error while subjected to intermittent shock pulses not exceeding 50 Gs at a maximum duration of
2ms.
b. Non-operating
The drive will operate without non-recoverable errors after being subjected to shock pulses not exceeding 200g at a maximum
duration of 2ms.
2.6.3.2Vibration
a. Linear Random Operating Vibration
The drive will operate without non-recoverable errors while being subjected to the random power spectral density noise
specified below.
b. Random Rotary Operating Vibration
The drive will exhibit greater than 90% throughput for sequential and random write operations while subjected to the shaped
random power spectral density noise specified below.
c. Linear Random Non-Operating Vibration
The drive will not incur physical damage or have non-recoverable errors after being subjected to the power spectral density
noise specified below.
Seagate SkyHawk AI Serial ATA +Rescue Product Manual, Rev. A15
www.seagate.comDrive specifications
2.7Acoustics
Drive acoustics are measured as overall A-weighted acoustic sound power levels (no pure tones). All measurements
are consistent with ISO document 7779. Sound power measurements are taken under essentially free-field conditions
over a reflecting plane. For all tests, the drive is oriented with the cover facing upward.
NOTEFor seek mode tests, the drive is placed in seek mode only. The number of seeks
per second is defined by the following equation:
(Number of seeks per second = 0.4 / (average latency + average access time
)
Table 4 Fluid Dynamic Bearing (FDB) motor acoustics
Idle*Performance seek
All models1.8 bels (typ)
2.0 bels (max)
*During periods of drive idle, some offline activity may occur according to the S.M.A.R.T. specification, which may increase acoustic and power to operational levels.
2.6 bels (typ)
2.8 bels (max)
2.8Test for Prominent Discrete Tones (PDTs)
Seagate follows the ECMA-74 standards for measurement and identification of PDTs. An exception to this process is
the use of the absolute threshold of hearing. Seagate uses this threshold curve (originated in ISO 389-7) to discern
tone audibility and to compensate for the inaudible components of sound prior to computation of tone ratios
according to Annex D of the ECMA-74 standards.
2.9Electromagnetic immunity
When properly installed in a representative host system, the drive operates without errors or degradation in
performance when subjected to the radio frequency (RF) environments defined in the following table:
Table 5 Radio frequency environments
TestDescriptionPerformance levelReference standard
Electrostatic dischargeContact, HCP, VCP: ± 4
Radiated RF immunity80 to 1000 MHz, 3 V/m,
80% AM with 1 kHz sine
900 MHz, 3 V/m, 50% pulse modulation @ 200 Hz
kV; Air:± 8 kVBEN 61000-4-2: 95
AEN 61000-4-3: 96
ENV 50204: 95
Electrical fast transient± 1 kV on AC mains, ± 0.5 kV on external I/OBEN 61000-4-4: 95
Seagate SkyHawk AI Serial ATA +Rescue Product Manual, Rev. A16
C
C
C
B
EN 61000-4-11: 94
www.seagate.comDrive specifications
2.10Reliability
2.10.1Annualized Failure Rate (AFR) and Mean Time Between Failures (MTBF)
The production disk drive shall achieve an annualized failure-rate of 0.44% (MTBF of 2,000,000 hours) over a 5 year
service life when used in Surveillance Storage field conditions as limited by the following:
8760 power-on hours per year.
HDA temperature as reported by the drive <= 30°C
Ambient wet bulb temp <= 26°C
Typical workload
The AFR (MTBF) is a population statistic not relevant to individual units
ANSI/ISA S71.04-2013 G2 classification levels and dust contamination to ISO 14644-1 Class 8 standards (as
measured at the device)
The MTBF specification for the drive assumes the operating environment is designed to maintain nominal drive
temperature and humidity. Occasional excursions in operating conditions between the rated MTBF conditions and
the maximum drive operating conditions may occur without significant impact to the rated MTBF. However continual
or sustained operation beyond the rated MTBF conditions will degrade the drive MTBF and reduce product reliability.
Nonrecoverable read errors
1 per 10
15
bits read, max
Load unload cycles300,000 cycles
Maximum Rated WorkloadMaximum rate of <550TB/year
Workloads exceeding the annualized rate may degrade the drive MTBF and impact product
reliability. The Annualized Workload Rate is in units of TB per year, or TB per 8760 power on hours.
Workload Rate = TB transferred * (8760 / recorded power on hours).
WarrantyTo determine the warranty for a specific drive, use a web browser to access the following web
page: http://www.sea
gate.com/support/warranty-and-replacements/.
From this page, click on the “Is my Drive under Warranty” link. The following are required to be
provided: the drive serial number, model number (or part number) and country of purchase.
The system will display the warranty information for the drive.
Preventive maintenanceNone required.
Seagate SkyHawk AI Serial ATA +Rescue Product Manual, Rev. A17
www.seagate.comDrive specifications
2.10HDD and SSD Regulatory Compliance and Safety
For the latest regulatory and compliance information see: https://www.seagate.com/support/ scroll to bottom of
page and click the Seagate HDD and SSD Regulatory Compliance and Safety link.
2.10.1Regulatory Models
The following regulatory model number represent all features and configurations within the series:
Regulatory Model Numbers: STL006
2.11 Corrosive environment
Seagate electronic drive components pass accelerated corrosion testing equivalent to 10 years exposure to light
industrial environments containing sulfurous gases, chlorine and nitric oxide, classes G and H per ASTM B845.
However, this accelerated testing cannot duplicate every potential application environment.
Users should use caution exposing any electronic components to uncontrolled chemical pollutants and corrosive
chemicals as electronic drive component reliability can be affected by the installation environment. The silver, copper,
nickel and gold films used in hard disk drives are especially sensitive to the presence of sulfide, chloride, and nitrate
contaminants. Sulfur is found to be the most damaging. Materials used in cabinet fabrication, such as vulcanized
rubber, that can outgas corrosive compounds should be minimized or eliminated. The useful life of any electronic
equipment may be extended by replacing materials near circuitry with sulfide-free alternatives.
Seagate recommends that data centers be kept clean by monitoring and controlling the dust and gaseous
contamination. Gaseous contamination should be within ANSI/ISA S71.04-2013 G2 classification levels (as measured
on copper and silver coupons), and dust contamination to ISO 14644-1 Class 8 standards, and MTBF rated conditions
as defined in the Annualized Failure Rate (AFR) and Mean Time Between Failure (MTBF) section.
2.12Reference documents
Supported Standards
Serial ATA Revision 3.3 specification
ANSI Documents
INCITS 522-2014ATA/ATAPI Command Set - 3 (ACS-3)
Specification for Acoustic Test Requirement and Procedures
Seagate part number: 30553-001
In case of conflict between this document and any referenced document, this document takes precedence.
Seagate SkyHawk AI Serial ATA +Rescue Product Manual, Rev. A18
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2.13Product warranty
Beginning on the date of shipment to the customer and continuing for the period specified in the purchase contract,
Seagate warrants that each product (including components and subassemblies) that fails to function properly under
normal use due to defect in materials or workmanship or due to nonconformance to the applicable specifications will
be repaired or replaced, at Seagate’s option and at no charge to the customer, if returned by customer at customer’s
expense to Seagate’s designated facility in accordance with Seagate’s warranty procedure. Seagate will pay for
transporting the repair or replacement item to the customer. For more detailed warranty information, refer to the
standard terms and conditions of purchase for Seagate products on the purchase documentation.
The remaining warranty for a particular drive can be determined by calling Seagate Customer Service at 1-800-468-
3472. Users can also determine remaining warranty using the Seagate web site (www.sea
number is required to determine remaining warranty information.
Shipping
When transporting or shipping a drive, use only a Seagate-approved container. Keep the original box. Seagate
approved containers are easily identified by the Seagate Approved Package label. Shipping a drive in a non-approved
container voids the drive warranty.
Seagate repair centers may refuse receipt of components improperly packaged or obviously damaged in transit.
Contact the authorized Seagate distributor to purchase additional boxes. Seagate recommends shipping by an airride carrier experienced in handling computer equipment.
gate.com). The drive serial
Storage
Maximum storage periods are 180 days within original unopened Seagate shipping package or 60 days unpackaged
within the defined non-operating limits (refer to environmental section in this manual). Storage can be extended to 1
year packaged or unpackaged under optimal environmental conditions (25°C, <40% relative humidity noncondensing, and non-corrosive environment). During any storage period the drive non-operational temperature,
humidity, wet bulb, atmospheric conditions, shock, vibration, magnetic and electrical field specifications should be
followed.
Product repair and return information
Seagate customer service centers are the only facilities authorized to service Seagate drives. Seagate does not
sanction any third-party repair facilities. Any unauthorized repair or tampering with the factory seal voids the
warranty.
Seagate SkyHawk AI Serial ATA +Rescue Product Manual, Rev. A19
www.seagate.comDrive specifications
2.14 Seagate® Rescue™ Data Recovery Service
3-year coverage (concurrent with bare drive warranty)
If you suffer a data loss event within the three year Seagate Rescue Data Recovery warranty period, and you are eligible to participate
in and submit a case under the Rescue program, contact SRS at (1-800-723-1183) in the US, or if you are calling from outside the US
please visit our website for numbers in your local and language: http://www.seagate.com/contacts/contact-numbers/
In addition, you may visit http://rescueandreplace.seagate.com/contact.jsp to obtain information regarding how to contact a recovery
expert online or by telephone from your location. An SRS representative will review your case to confirm your eligibility, and to assess
whether your data may be recoverable by remote recovery services or whether you will need to send your device to SRS for in-lab
servicing.
Rescue™ General Terms
These Rescue™ General Terms together with the Rescue™ FAQ’s make up the Rescue™ Program Terms. By submitting a case under the
™ program (“Program”) you agree to be bound by the Program Terms, including these General Terms and the FAQ. You must be
Rescue
a legal resident of the US to participate in the Program.
Communications. All communications relating to your request will be available on our web site in your account and sent via e-mail to
the address you provide to us unless you request, in writing, to receive such communications via regular mail.
Personal Data. You must provide true, accurate and complete information about yourself as prompted by the request form, including,
without limitation, your name, address, e-mail address, and telephone number, as applicable (collectively, “Personal Data”). You must
maintain and promptly update your Personal Data. You acknowledge that we may send you important information and notices
regarding your requests by e-mail and that we shall have no liability associated with or arising from your failure to maintain accurate
Personal Data.
Capacity; Legal Rights; Indemnity. You represent to SRS that you are of the legal age of majority in your state or country of residence,
with the full capacity to agree to these Program Terms. You warrant that you are the legal owner or the authorized representative of
the legal owner of the device you submit to SRS (the “Device”) and data. You warrant that the data on the Device is legal and that you
have the unrestricted legal right to (a) give us remote access to the data, (b) have the data recovered and reproduced on a backup
medium, (c) receive the recovered data, and (d) agree to these Program Terms. You will defend and indemnify us (including our
directors, officers, employees, agents, delegates, and contractors) from any claims or actions relating to the Device or data, or your
rights or lack of rights thereto.
Confidentiality. We will protect the confidentiality of your data against unauthorized disclosure using the same degree of care as we
use to protect our own confidential information.
Disclaimer of Warranties, Representations and Guarantees. WE PROVIDE THE PROGRAM AND ANY SERVICES PROVIDED OR
ATTEMPTED HEREUNDER “AS IS,” WITH ALL FAULTS, AT YOUR SOLE RISK. WE DO NOT EXTEND ANY EXPRESS WARRANTIES,
REPRESENTATIONS, CONDITIONS OR GUARANTEES REGARDING OUR RESCUE SERVICES OR ANY RESULTS THEREOF. TO THE
MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW AND SUBJECT TO ANY STATUTORY WARRANTIES THAT CANNOT BE
EXCLUDED, WE EXPRESSLY DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OR CONDITION OF
MERCHANTABILITY, WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, OR WARRANTY OF ACCURACY OR COMPLETENESS
WITH RESPECT TO THIS PROGRAM AND SERVICES. This Program and Disclaimer is unrelated to, and does not affect any warranties
relating to your Device that we or the seller may have extended to you.
Limitation of Liability. WE WILL NOT BE LIABLE FOR ANY HARM CAUSED, UNLESS YOU PROVE THAT WE CAUSED SUCH HARM
INTENTIONALLY. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, WE WILL NOT BE LIABLE FOR THE CONDITION,
EXISTENCE, OR LOSS OF THE DATA YOU SEND US OR THE DATA WE RECOVER (IF ANY), ANY LOSS OF REVENUE OR LOSS OF
PROFITS, OR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES HOWEVER CAUSED. TO THE MAXIMUM
EXTENT PERMITTED BY APPLICABLE LAW, THIS LIMITATION SHALL APPLY TO ANY AND ALL DAMAGES, REGARDLESS OF THE
LEGAL THEORY ON WHICH THEY ARE ASSERTED (INCLUDING, WITHOUT LIMITATION, CONTRACT, BREACH OF CONTRACT, AND
TORT), AND REGARDLESS OF WHETHER WE HAVE BEEN ADVISED OF THE POSSIBILITY OF LOSS OR DAMAGES - UNLESS YOU
PROVE THAT SRS CAUSED DAMAGES TO YOU INTENTIONALLY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW,
THE AMOUNT OF OUR LIABILITY WILL NOT EXCEED THE TOTAL PRICE YOU ACTUALLY PAY FOR THE DEVICE, THE ESSENTIAL
PURPOSE OF WHICH IS TO LIMIT OUR LIABILITY ARISING FROM OR RELATED TO THE PROGRAM AND ANY DATA RECOVERY
SERVICES. THIS ALLOCATION OF RISK IS REFLECTED IN THE PRICE CHARGED FOR THIS PROGRAM OR SERVICES, IF ANY. YOU
ACKNOWLEDGE THAT THE PRICE OF THIS PROGRAM WOULD BE MUCH GREATER IF WE UNDERTOOK MORE EXTENSIVE
LIABILITY. THIS PARAGRAPH WILL APPLY NOTWITHSTANDING ANY OTHER PROVISIONS IN THESE TERMS, OR THE FAILURE OF
ANY REMEDY.
.
Seagate SkyHawk AI Serial ATA +Rescue Product Manual, Rev. A20
www.seagate.comDrive specifications
Compliance with Laws. You agree to comply with all such laws and regulations and all other applicable laws, statutes, ordinances and
regulations relating to the Program. You acknowledge that violations of these Program Terms could subject you to criminal or civil
penalties. The goods licensed or provided, or services provided, through the Program, which may include technology and software, are
subject to the customs and export control laws and regulations of the U.S. and may also be subject to the customs and export laws and
regulations of the country in which the products are manufactured or received. Further, under U.S. law, such goods may not be sold,
leased or otherwise transferred to restricted countries, or used by a restricted end-user or an end-user engaged in activities related to
weapons of mass destruction including, without limitation, activities related to designing, developing, producing or using nuclear
weapons, materials, or facilities, missiles or supporting missile projects, or chemical or biological weapons. You acknowledge you are
not a restricted end-user or involved in any of the restricted activities above, and that you will comply with and abide by these laws
and regulations. Seagate reserves the right to refuse service to or the return of any storage devices that have been determined to
violate these regulations.
Cancellation. You may cancel the Program at any time by contacting SRS at 1-800-SEAGATE (1-800-475-0143) in the US, or at such
other number available at http://services.seagate.com/contact.aspx, or you simply may refrain from submitting a request for Rescue
services. These Program Terms remain applicable to your and SRS’s rights and obligations with respect to any services requested by
you under this Program.
Assignment. You may not assign your rights or obligations under these Program Terms without SRS’ express written consent.
Dispute Resolution. The parties will attempt to resolve any dispute arising out of or related to these Program Terms or any data
recovery services requested or attempted hereunder through good faith negotiation. To the extent permitted by applicable law, if the
parties are unable to resolve the dispute through good faith negotiation, then the dispute will be submitted to final and binding
arbitration with the Judicial Arbitration and Mediation Services. Each party will bear its own costs in arbitration, provided that Seagate
reserves the right, in its discretion, to pre-pay certain fees you may incur in connection with the arbitration subject to refund if you do
not prevail. Both parties waive their rights to a jury trial. All proceedings will take place in Santa Clara County, California, USA. The
laws of the State of California will exclusively govern these Program Terms and our provision of any data recovery services, without
regard to California's conflicts of laws rules. You consent to the exclusive jurisdiction of the courts located in Santa Clara County,
California, USA.
Severability. If any provision of these Program Terms is held invalid, illegal or unenforceable, such provision shall be enforced to the
fullest extent permitted by applicable law and the validity, legality and enforceability of the remaining provisions shall not be affected
thereby.
Legal Effect. These Program Terms describe certain legal rights. You may have other rights under applicable law. These Program Terms
do not change your rights under applicable law if such laws do not permit these Program Terms to do so. Also, the Program and these
Program Terms are in addition and unrelated to any rights you may have under a Seagate warranty statement.
SRS Companies. The following SRS companies may provide the services described in these Program Terms: (a) Seagate Technology
LLC, with offices at 3101 Jay Street, Suite 110, Santa Clara, California 95054; (b) Seagate Technology Canada Inc., with offices at 2421
Bristol Circle, Suite A100, Oakville, Ontario, Canada L6H 5S9; and/or (c) Seagate Technology (Netherlands) B.V., with offices at
Koolhovenlaan 1, 1119 PA, Schiphol-Rijk, The Netherlands.
Seagate SkyHawk AI Serial ATA +Rescue Product Manual, Rev. A21
www.seagate.comConfiguring and mounting the drive
3.0Configuring and mounting the drive
This section contains the specifications and instructions for configuring and mounting the drive.
3.1Handling and static-discharge precautions
After unpacking, and before installation, the drive may be exposed to potential handling and electrostatic discharge
(ESD) hazards. Observe the following standard handling and static-discharge precautions:
• Before handling the drive, put on a grounded wrist strap, or ground oneself frequently by touching the metal chassis of a
computer that is plugged into a grounded outlet. Wear a grounded wrist strap throughout the entire installation procedure.
• Handle the drive by its edges or frame only.
Caution
3.2Configuring the drive
• The drive is extremely fragile—handle it with care. Do not press down on the drive top cover.
• Always rest the drive on a padded, antistatic surface until mounting it in the computer.
• Do not touch the connector pins or the printed circuit board.
• Do not remove the factory-installed labels from the drive or cover them with additional labels. Removal voids the warranty. Some
factory-installed labels contain information needed to service the drive. Other labels are used to seal out dirt and contamination.
Each drive on the Serial ATA interface connects point-to-point with the Serial ATA host adapter. There is no master/
slave relationship because each drive is considered a master in a point-to-point relationship. If two drives are attached
on one Serial ATA host adapter, the host operating system views the two devices as if they were both “masters” on two
separate ports. Both drives behave as if they are Device 0 (master) devices.
3.3Serial ATA cables and connectors
The Serial ATA interface cable consists of four conductors in two differential pairs, plus three ground connections. The
cable size may be 30 to 26 AWG with a maximum length of one meter (39.37 in).
See Tab le 6 for connector pin definitions. Either end of the SATA signal cable can be attached to the
drive or host.
For direct backplane connection, the drive connectors are inserted directly into the host receptacle.
The drive and the host receptacle incorporate features that enable the direct connection to be hot
pluggable and blind mateable.
For installations which require cables, users can connect the drive as illustrated in Figure 2.
Figure 2. Attaching SATA cabling
NOTEEach cable is keyed to ensure correct orientation.
SkyHawk AI Serial ATA +Rescue drives support latching SATA connectors.
Seagate SkyHawk AI Serial ATA +Rescue Product Manual, Rev. A22
www.seagate.comConfiguring and mounting the drive
2X 3.000±.010
2X 1.625±.020
1.432
.125±.010
3.750±.010
4.000±.010
.814
C
L
OF CONN
2.000
C
L
OF DRIVE
4X 6-32 UNC 2B
3 MIN THREAD DEPTH
.14 MAX FASTENER PENETRATION
MOUNTING HOLE
MAX TORQUE 6 IN/LBS
Y
B
.250±.010
5.787 MAX
[146.99MM]
4.000±.010
1.123±.020
2X 6-32 UNC 2B
3 MIN THREAD DEPTH
.14 MAX FASTENER PENETRATION
MOUNTING HOLES BOTH SIDES.
Z
Y
2.000
1.028 MAX
[26.11MM]
.140±.015
C
L
OF DRIVE
Z
0.160 ± 0.10 x 90
MAX TORQUE: 6 IN-LBS
0.169 ± 0.16 x 90
3.4 Drive mounting
Users can mount the drive in any orientation using four screws in the side-mounting holes or four screws in the
bottom-mounting holes. See Figure 3 for drive mounting dimensions. Follow these important mounting precautions
when mounting the drive:
Allow a minimum clearance of 0.030 in (0.76mm) around the entire perimeter of the drive for cooling.
Use only 6-32 UNC mounting screws.
The screws should be inserted no more than 0.140 in (3.56mm) into the bottom or side mounting holes.
Do not overtighten the mounting screws (maximum torque: 6 in-lb).
3.4.1Mechanical specifications
Refer to Figure 3for detailed mounting configuration dimensions. See Section 3.4, “Drive mounting.”
Weight:1.477 lb670 g
NOTEThese dimensions conform to the Small Form Factor Standard documented in SFF-8301
and SFF-8323, found at www.snia.org/technology-communities/sff/specifications.
Figure 3. Mounting configuration dimensions
NOTEThe image is for mechanical dimension reference only and may not represent the actual drive.
Seagate SkyHawk AI Serial ATA +Rescue Product Manual, Rev. A23
www.seagate.comSerial ATA (SATA) interface
4.0Serial ATA (SATA) interface
These drives use the industry-standard Serial ATA interface that supports FIS data transfers. It supports ATA
programmed input/output (PIO) modes 0–4; multiword DMA modes 0–2, and Ultra DMA modes 0–6.
For detailed information about the Serial ATA interface, refer to the “Serial ATA: High Speed Serialized AT Attachment”
specification.
4.1Hot-Plug compatibility
SkyHawk AI Serial ATA +Rescue drives incorporate connectors which enable users to hot plug these drives in
accordance with the Serial ATA Revision 3.3 specification. This specification can be downloaded from
www.serialata.or
Caution
The drive motor must come to a complete stop (Ready to spindle stop time indicated in Section 2.4)
prior to changing the plane of operation. This time is required to insure data integrity.
4.2Serial ATA device plug connector pin definitions
Tabl e 6 summarizes the signals on the Serial ATA interface and power connectors.
Table 6 Serial ATA connector pin definitions
g.
SegmentPinFunctionDefinition
SignalS1Ground2nd mate
S2A+Differential signal pair A from Phy
S3A-
S4Ground2nd mate
S5B-Differential signal pair B from Phy
S6B+
S7Ground2nd mate
Key and spacing separate signal and power segments
PowerP1V333.3V power
P2V333.3V power
P3V333.3V power, pre-charge, 2nd mate
P4Ground1st mate
P5Ground2nd mate
P6Ground2nd mate
P7V55V power, pre-charge, 2nd mate
P8V55V power
P9V55V power
P10Ground2nd mate
P11Ground or LED signalIf grounded, drive does not use deferred spin
P12Ground1st mate.
P13V1212V power, pre-charge, 2nd mate
P14V1212V power
P15V1212V power
Seagate SkyHawk AI Serial ATA +Rescue Product Manual, Rev. A24
www.seagate.comSerial ATA (SATA) interface
Notes:
1.All pins are in a single row, with a 1.27mm (0.050”) pitch.
2.The comments on the mating sequence apply to the case of backplane blindmate connector only. In this case, the
mating sequences are:
the ground pins P4 and P12.
the pre-charge power pins and the other ground pins.
the signal pins and the rest of the power pins.
3.There are three power pins for each voltage. One pin from each voltage is used for pre-charge when installed in a
blind-mate backplane configuration.
4.All used voltage pins (Vx) must be terminated.
4.3Supported ATA commands
The following table lists Serial ATA standard commands that the drive supports. For a detailed description of the ATA
commands, refer to the Serial ATA: High Speed Serialized AT Attachment specification. See “S.M.A.R.T. commands”
on page 49 for details and subcommands used in the S.M.A.R.T. implementation.
Table 7 Supported ATA commands
Command nameCommand code (in hex)
Accessible Max Address Configuration
Get Native Max Address Ext78H / 0000
Set Accessible Max Address Ext78H / 0001
Freeze Accessible Max Address Ext78H / 0002
Check Power ModeE5
Configure Stream 51
Download Microcode92
Execute Device Diagnostics90
Flush CacheE7
Flush Cache ExtendedEA
Get Physical Element Status12
Identify DeviceEC
IdleE3
Idle ImmediateE1
Read BufferE4
Read DMAC8
Read DMA Extended25
Read FPDMA Queued60
Read Log DMA Ext47
Read Log Ext2F
Read MultipleC4
H
H
H
H
H
H
H
H
H
H
H
H
H
H
H
H
H
H
H
H
Seagate SkyHawk AI Serial ATA +Rescue Product Manual, Rev. A25
www.seagate.comSerial ATA (SATA) interface
Command nameCommand code (in hex)
Read Multiple Extended29
Read Sectors 20
Read Sectors Extended24
Read Stream DMA Extended2A
Read Verify Sectors 40
Read Verify Sectors Extended42
Receive FPDMA Queued65
Request Sense Data Ext0B
Remove Element And Truncate7C
H
H
H
H
H
H
H
H
H
Sanitize Device - Overwrite ExtB4H / 0014
Sanitize Device - Freeze Lock ExtB4H / 0020
Sanitize Device - Status ExtB4H / 0000
Security Disable PasswordF6
Security Erase PrepareF3
Security Erase UnitF4
Security FreezeF5
Security Set PasswordF1
Security UnlockF2
Seek70
Send FPDMA Queued64
Set Date & Time Ext77
Set FeaturesEF
Set Multiple ModeC6
SleepE6
H
H
H
H
H
H
H
H
H
H
H
H
S.M.A.R.T. Disable OperationsB0H / D9
S.M.A.R.T. Enable/Disable AutosaveB0H / D2
S.M.A.R.T. Enable OperationsB0H / D8
S.M.A.R.T. Execute OfflineB0H / D4
S.M.A.R.T. Read Attribute ThresholdsB0H / D1
S.M.A.R.T. Read DataB0H / D0
S.M.A.R.T. Read Log SectorB0H / D5
S.M.A.R.T. Return StatusB0H / DA
S.M.A.R.T. Save Attribute ValuesB0H / D3
S.M.A.R.T. Write Log SectorB0H / D6
StandbyE2
Standby ImmediateE0
H
H
H
H
H
H
H
H
H
H
H
H
H
H
H
Seagate SkyHawk AI Serial ATA +Rescue Product Manual, Rev. A26
www.seagate.comSerial ATA (SATA) interface
Command nameCommand code (in hex)
Trusted Send5EH (SED drives only)
Trusted Send DMA5FH (SED drives only)
Trusted Receive5CH (SED drives only)
Trusted Receive DMA5DH (SED drives only)
Write BufferE8
Write DMACA
Write DMA Extended35
Write DMA FUA Extended3D
Write FPDMA Queued61
Write Log DMA Ext57
Write Log Extended3F
Write MultipleC5
Write Multiple Extended39
Write Multiple FUA ExtendedCE
Write Sectors30
Write Sectors Extended34
Write Stream DMA Extended3A
Write Uncorrectable Extended45
H
H
H
H
H
H
H
H
H
H
H
H
H
H
Seagate SkyHawk AI Serial ATA +Rescue Product Manual, Rev. A27
www.seagate.comSerial ATA (SATA) interface
4.3.1Identify Device command
The Identify Device command (command code ECH) transfers information about the drive to the host following power
up. The data is organized as a single 512-byte block of data, whose contents are shown in Table 7 on page 25. All
reserved bits or words should be set to zero. Parameters listed with an “x” are drive-specific or vary with the state of
the drive. see Section 2.0 on page 7for default parameter settings.
The following commands contain drive-specific features that may not be included in the Serial ATA specification.
23–26Firmware revision (8 ASCII character string, padded with blanks to end of string)x.xx
27–46Drive model number: (40 ASCII characters, padded with blanks to end of string)ST16000VE001
ST14000VE0018
ST12000VE0018
ST10000VE0018
47(Bits 7–0) Maximum sectors per interrupt on Read multiple and Write multiple (16)8010
48Trusted computing feature set supported bit 0 (SED only)4000
49Standard Standby timer, IORDY supported and may be disabled2F00
50Capabilities4000
51-52Obsoletexxxx
53-56Words 54–58, 64–70 and 88 are validxxxx
57–58Obsoletexxxx
59(Bit 15: 0) Block Erase Ext Not Supported - N
(512e) / 8002
H
H
H
H
H
H
H
(512E) / 5D02
5D10
H
H
H
(4KN)
(4KN)
(Bit 14: 1) Overwrite Ext Supported - Y
(Bit 13: X) Crypto Scramble Ext Supported (SED Only) - N
(Bit 12: 1) Sanitize feature set supported - Y
(Bit 11: 1) Commands allowed during sanitize op as specified in ACS-3 - Y
(Bit 10: 1) Sanitize Antifreeze Lock Ext command supported - Y
Seagate SkyHawk AI Serial ATA +Rescue Product Manual, Rev. A28
www.seagate.comSerial ATA (SATA) interface
Table 8 Identify Device command
WordDescriptionValue
60–61Total number of user-addressable LBA sectors available
0FFFFFFFh*
(see Section 2.2 for related information)
*Note: The maximum value allowed in this field is: 0FFFFFFFh (268,435,455 sectors,
137GB). Drives with capacities over 137GB will have 0FFFFFFFh in this field and the
actual number of user-addressable LBAs specified in words 100-103. This is required for
drives that support the 48-bit addressing feature.
62Obsolete0000
63Multiword DMA active and modes supported (see note following this table)xx07
64Advanced PIO modes supported (modes 3 and 4 supported)0003
65Minimum multiword DMA transfer cycle time per word (120 ns)0078
66Recommended multiword DMA transfer cycle time per word (120 ns)0078
67Minimum PIO cycle time without IORDY flow control (240 ns)0078
68Minimum PIO cycle time with IORDY flow control (120 ns) 0078
108–111The mandatory value of the world wide name (WWN) for the drive.
H
Each drive will have a unique value.
NOTE: This field is valid if word 84, bit 8 is set to 1 indicating 64-bit WWN support.
112–118ATA-reserved0000
119Commands and feature sets supported43DE
120Commands and feature sets supported or enabled409C
121-127ATA-reserved0000
128Security status0029
129–159Seagate-reservedxxxx
160–167ATA-reserved0000
H
H
H
H
H
H
H
168Device Nominal Form Factor3.5“
169–205ATA-reserved0000
206SCT Command Transport command set.
If bit 0 is set to one, then the device supports SCT Command Transport.
xxBD
H
H
Bits 7:2 indicate individual SCT feature support.
207-216ATA-reserved0000
H
217Nominal media rotation rate7200
H
(4KN)
218-221ATA-reserved0000
222Transport Major Version11FF
223Transport Minor Version0000
224-229ATA-reserved0000
230-233 Extended Number of User Accessible Sectors
65DE00000 - (512E)
CBBC0000 - (4KN)
234-254ATA-reserved0000
255Integrity wordxxA5
NOTESee the bit descriptions below for words 63, 84, and 88 of the Identify Drive
data.
H
H
H
H
H
H
Seagate SkyHawk AI Serial ATA +Rescue Product Manual, Rev. A30
www.seagate.comSerial ATA (SATA) interface
Description (if bit is set to 1)
BitWord 63
0Multiword DMA mode 0 is supported.
1Multiword DMA mode 1 is supported.
2Multiword DMA mode 2 is supported.
8Multiword DMA mode 0 is currently active.
9Multiword DMA mode 1 is currently active.
10Multiword DMA mode 2 is currently active.
BitWord 84
0SMART error logging is supported.
1SMART self-test is supported.
2Media serial number is not supported.
3Media Card Pass Through Command feature set is not supported.
4Streaming feature set is not supported.
5GPL feature set is supported.
6WRITE DMA FUA EXT and WRITE MULTIPLE FUA EXT commands are supported.
7WRITE DMA QUEUED FUA EXT command is not supported.
864-bit World Wide Name is supported.
9-10Obsolete.
11-12Reserved for TLC.
13IDLE IMMEDIATE command with IUNLOAD feature is supported.
14Shall be set to 1.
15Shall be cleared to 0.
BitWord 88
0Ultra DMA mode 0 is supported.
1Ultra DMA mode 1 is supported.
2Ultra DMA mode 2 is supported.
3Ultra DMA mode 3 is supported.
4Ultra DMA mode 4 is supported.
5Ultra DMA mode 5 is supported.
6Ultra DMA mode 6 is supported.
8Ultra DMA mode 0 is currently active.
9Ultra DMA mode 1 is currently active.
10Ultra DMA mode 2 is currently active.
11Ultra DMA mode 3 is currently active.
12Ultra DMA mode 4 is currently active.
13Ultra DMA mode 5 is currently active.
14Ultra DMA mode 6 is currently active.
Seagate SkyHawk AI Serial ATA +Rescue Product Manual, Rev. A31
www.seagate.comSerial ATA (SATA) interface
4.3.2Identify Device Data log
The IDENTIFY DEVICE Data log (log 30H) transfers information about the drive. The data is organized as a set of 512byte blocks of data, whose contents are shown in Table 2 on page 7. All reserved bits or words should be set to zero.
Parameters listed with an “x” are drive-specific or vary with the state of the drive.
The following may contain drive-specific features that may are included in the Serial ATA specification.
Table 9 Identify Device Data log
Page
QWord Offset
(hex)
(dec)
List of supported pages
BitsDescription
63:24Reserved
Value
(hex)
0..7
8Number of entries in the following list09
9Page number of the 1st supported ID data log page00
10Page number of the 2nd supported ID data log page01
00
11Page number of the next supported ID data log page02
12Page number of the next supported ID data log page03
13Page number of the next supported ID data log page04
14Page number of the next supported ID data log page05
15Page number of the next supported ID data log page06
16Page number of the next supported ID data log page08
17Page number of the last supported ID data log page00
18..511Reserved
Copy of IDENTIFY DEVICE data
01
0..511Copy of IDENTIFY DEVICE command data
23:16Page number00
15:0Revision number0001
Seagate SkyHawk AI Serial ATA +Rescue Product Manual, Rev. A32
Seagate SkyHawk AI Serial ATA +Rescue Product Manual, Rev. A41
www.seagate.comSerial ATA (SATA) interface
Table 9 Identify Device Data log (Continued)
Time required for an Enhanced Erase mode SECURITY ERASE UNIT command (QWord)
63Contents of the QWord are valid1
06
24..31
32..39
40..47
62:16Reserved0
15enhanced security erase time format1
14:0enhanced security erase time 245
Time required for an Normal Erase mode SECURITY ERASE UNIT command (QWord)
63Contents of the QWord are valid1
62:16Reserved0
15normal security erase time format1
14:0normal security erase time 245
Trusted Computing Feature Set (QWord)
63Contents of the QWord are valid1
62:1Reserved0
0trusted computing supported0
Security Capabilities (QWord)
63Contents of the QWord are valid1
62:8Reserved0
7restricted sanitize overrides security0
6acs-3 commands allowed by sanitize1
H
H
48..55
5sanitize antifreeze lock supported1
4block erase supported0
3overwrite supported1
2crypto scramble supported0
1sanitize supported1
0encrypt all supported0
56..511Reserved
Parallel ATA
07
000..511(Not supported for SATA drives)all zeros
Seagate SkyHawk AI Serial ATA +Rescue Product Manual, Rev. A42
www.seagate.comSerial ATA (SATA) interface
Table 9 Identify Device Data log (Continued)
Serial ATA
Serial ATA page information header (QWord)
08
0..7
63Shall be set to 11
62:24Reserved
23:16Page number08
SATA Capabilities
63Shall be set to one1
62:32Reserved0
31power disable feature always enabled0
30power disable feature supported0
29rebuild assist supported0
28dipm ssp preservation supported0
27hybrid information supported0
26devsleep to reducedpwrstate capability supported0
8..15
25device sleep supported0
24ncq autosense supported1
23software settings preservation supported1
22hardware feature control supported0
21in-order data delivery supported0
20device initiated power management supported1
19dma setup auto-activation supported1
18nonzero buffer offsets supported0
17send and receive queued commands supported1
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Table 9 Identify Device Data log (Continued)
16ncq non-data command supported1
15ncq streaming supported0
14read log dma ext as equivalent to read log ext supported1
13device automatic partial to slumber transitions supported0
12host automatic partial to slumber transitions supported0
11ncq priority information supported0
10unload while ncq commands are outstanding supported1
9sata phy event counters log supported1
8receipt of host initiated power management requests supported0
7ncq feature set supported1
6:3Reserved0
2sata gen3 signaling speed supported1
1sata gen2 signaling speed supported1
0sata gen1 signaling speed supported1
0816..23
Current SATA Settings (QWord)
63Shall be set to one1
62:14Reserved0
13hybrid enabled0
12rebuild assist enabled0
11power disable feature enabled0
10device sleep enabled0
9automatic partial to slumber transitions enabled0
8software settings preservation enabled1
7hardware feature control is enabled0
6in-order data delivery enabled0
5device initiated power management enabled0
4dma setup auto-activation enabled1
3nonzero buffer offsets enabled0
2:0current negotiated serial ata signal speed(6.0, 3.0, 1.5) Gb/s
Seagate SkyHawk AI Serial ATA +Rescue Product Manual, Rev. A44
www.seagate.comSerial ATA (SATA) interface
Table 9 Identify Device Data log (Continued)
24..39Reserved
40..41
42..43
44..47Reserved
08
48..55
56..511Reserved
CURRENTHARDWAREFEATURECONTROLIDENTIFIER (Word)
SUPPORTEDHARDWAREFEATURECONTROLIDENTIFIER (Word)
Device Sleep Timing Variables (QWord)
63devslp timing variables supported0
62:16Reserved0
15:8devsleep exit timeout (deto)0
7:5Reserved0
4:0minimum devslp assertion time (mdat)0
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www.seagate.comSerial ATA (SATA) interface
4.3.3Device Statistics log
The Device Statistics log (log 04H) transfers information about the drive. The data is organized as a set of 512-byte
blocks of data, whose contents are shown in Table 2 on page 7. All reserved bits or words should be set to zero.
Parameters listed with an “x” are drive-specific or vary with the state of the drive.
The following may contain drive-specific features that are included in the SATA specifications.
Table 10 Device Statistics log
Page
(hex)
00List of supported log pagesYes
General Statistics
Lifetime Power-on ResetsYes
Power-on HoursYes
Logical Sectors WrittenYes
Number of Write CommandsYes
01
02
03
04
Logical Sectors ReadYes
Number of Read CommandsYes
Pending Error Countx
Workload UtilizationNo
Utilization Usage RateNo
Resource Availabilityx
Random Write Resources Usedx
Free Fall Statistics
Number of Free-Fall Events DetectedNo
Overlimit Shock EventsNo
Rotating Media Statistics
Spindle Motor Power-on HoursYes
Head Flying HoursYes
Head Loaded EventsYes
Number of Reallocated Logical SectorsYes
Read Recovery AttemptsYes
Number of Mechanical Start FailuresYes
Number of Reallocation Candidate Logical SectorsYes
Number of High Priority Unload EventsYes
General Errors Statistics
Number of Reported Uncorrectable ErrorsYes
Number of Resets Between Command Acceptance and Command CompletionYes
StatisticSupported
Physical Element Status Changedx
Seagate SkyHawk AI Serial ATA +Rescue Product Manual, Rev. A46
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Table 10 Device Statistics log
Temperature Statistics
Current TemperatureYes
Average Short Term TemperatureYes
Average Long Term TemperatureYes
Highest TemperatureYes
Lowest TemperatureYes
05
06
07
08
09..FEReserved
FFVendor Specific Statistics
Highest Average Short Term TemperatureYes
Lowest Average Short Term TemperatureYes
Highest Average Long Term TemperatureYes
Lowest Average Long Term TemperatureYes
Time in Over-TemperatureYes
Specified Maximum Operating TemperatureYes
Time in Under-TemperatureYes
Specified Minimum Operating TemperatureYes
Transport Statistics
Number of Hardware ResetsYes
Number of ASR EventsYes
Number of Interface CRC ErrorsYes
Solid State Device Statistics
Percentage Used Endurance IndicatorNo
Zoned Device Statistics
Maximum Open ZonesNo
Maximum Explicitly Open ZonesNo
Maximum Implicitly Open ZonesNo
Minimum Empty ZonesNo
Maximum Non Sequential ZonesNo
Zones EmptiedNo
Suboptimal Write CommandsNo
Commands Exceeding Optimal LimitNo
Failed Explicit OpensNo
Read Rule ViolationsNo
Write Rule ViolationsNo
TBDx
Seagate SkyHawk AI Serial ATA +Rescue Product Manual, Rev. A47
www.seagate.comSerial ATA (SATA) interface
4.3.4Set Features command
This command controls the implementation of various features that the drive supports. When the drive receives this
command, it sets BSY, checks the contents of the Features register, clears BSY and generates an interrupt. If the value
in the register does not represent a feature that the drive supports, the command is aborted. Power-on default has the
read look-ahead and write caching features enabled. The acceptable values for the Features register are defined as
follows:
Table 11 Set Features command values
02
03
Enable write cache (default).
H
Set transfer mode (based on value in Sector Count register).
H
Sector Count register values:
Set PIO mode to default (PIO mode 2).
00
H
01HSet PIO mode to default and disable IORDY (PIO mode 2).
NOTEAt power-on, or after a hardware or software reset, the default values of the
features are as indicated above.
Seagate SkyHawk AI Serial ATA +Rescue Product Manual, Rev. A48
www.seagate.comSerial ATA (SATA) interface
4.3.5S.M.A.R.T. commands
S.M.A.R.T. provides near-term failure prediction for disk drives. When S.M.A.R.T. is enabled, the drive monitors
predetermined drive attributes that are susceptible to degradation over time. If self-monitoring determines that a
failure is likely, S.M.A.R.T. makes a status report available to the host. Not all failures are predictable. S.M.A.R.T.
predictability is limited to the attributes the drive can monitor. For more information on S.M.A.R.T. commands and
implementation, see the Draft ATA-5 Standard.
SeaTools diagnostic software activates a built-in drive self-test (DST S.M.A.R.T. command for D4
unnecessary drive returns. The diagnostic software ships with all new drives and is also available at:
This drive is shipped with S.M.A.R.T. features disabled. Users must have a recent BIOS or software package that
supports S.M.A.R.T. to enable this feature. The table below shows the S.M.A.R.T. command codes that the drive uses.
Table 12 S.M.A.R.T. commands
Code in features registerS.M.A.R.T. command
D0
D2
D3
D4
D5
D6
D8
D9
DA
H
H
H
H
H
H
H
H
H
S.M.A.R.T. Read Data
S.M.A.R.T. Enable/Disable Attribute Autosave
S.M.A.R.T. Save Attribute Values
S.M.A.R.T. Execute Off-line Immediate (runs DST)
S.M.A.R.T. Read Log Sector
S.M.A.R.T. Write Log Sector
S.M.A.R.T. Enable Operations
S.M.A.R.T. Disable Operations
S.M.A.R.T. Return Status
NOTE If an appropriate code is not written to the Features Register, the command is
aborted and 0x
04 (abort) is written to the Error register.
) that eliminates
H
Seagate SkyHawk AI Serial ATA +Rescue Product Manual, Rev. A49
Seagate Technology LLC
AMERICAS Seagate Technology LLC 47488 Kato Road, Fremont, California 94538, United States, 510-661-1000
Publication Number: 100869027, Rev. A
May 2020
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