• Introduction
• Updating Audio Programs
Thank you for purchasing the DL-11 Digital MP3 Repeater. This unit is
an easy to use, reliable audio source, for all Promotion-On-Hold applications.
The DL-11 will automatically play, any one or more, MP3 audio file(s) that
are stored on the standard USB Flash Drive. Once the last MP3 file has
finished playing, the DL-11 will immediately repeat the play sequence, over
and over again. If you should loose power, the DL-11 will automatically restart, from the beginning when power is re-stored. The DL-11 plays the audio
directly from the USB Flash drive, so there is no initial LOAD sequence on
power up. Once it is plugged in, it automatically starts playing. The unit has
an audio power amplifier with about 200mW of power so it can handle a
wide range of audio inputs, from key systems to pre-amp inputs. The DL-11
has a "button" controlled, adjustable volume control. The preset volume is
maintained even through power outrages. Please note that audio is taken
from the LEFT channel on stereo MP3 files. The DL-11 also comes with an
internal TEST speaker so that you can always test to see if your DL-11 is
playing properly.
• Max Length of Audio
The DL-11 can store up to one hour of audio on the supplied USB Flash
Drive. Stereo MP3 files use about 1MB of storage for each minute of audio.
With the DL-11 audio storage time is never a problem. To increase your
audio storage time, you simply buy a new larger inexpensive USB Flash
Drive. They are widely available, even at Wal-Mart. The following shows
the approximate play times with the different sizes of USB Flash Drives:
Drive Size Play Time
32MB 30 Minutes
64MB 1 Hour ***** (Supplied with DL-11)
128MB 2.13 Hours
256MB 4.26 Hours
512MB 8.52 Hours
1 GB 17 Hours
Based on an MP3 file at 44,100 Hertz Sample rate, at 128KBPS.
Works with both USB1.1 and USB2.0 Flash Drives
There are two different ways which can be used to update the audio
program on your DL-11. The easiest method is to use the "Promotion-On-
Hold Update" software that is available at no charge on our web site. In this
case when your DEALER emails you a new audio program, a screen will
automatically pop up on your computer and instruct you to insert the USB
Flash Drive from the DL-11 into your computer. The software automatically
deletes your old program and will copy the new program on to the Flash
Drive. When finished, in approximately 6 seconds, it will prompt you to
remove the USB Flash drive and will instruct you to insert it back into your
DL-11. It's that simple! You don't have to know anything about computers.
You don't even have to check your emails! This software ONLY runs on
Windows based computer systems (XP/Vista/NT).
The second method is to manually delete the old file(s) and copy the
new MP3 file(s) on to the USB Flash Drive at your computer. This is for the
more experienced computer people. In this case, to prevent damage to the
USB Flash Drive REMEMBER that you MUST click on the "GREEN
ARROW" Safe To Remove Hardware ICON on the bottom right corner of
your TASK BAR on your Desktop, BEFORE removing the USB Flash Drive
from the USB Port. Sorry…This is a Windows thing! . This is not required
on the DL-11 AUTO LOAD software because our software is SMART! It
automatically does this for you!
• To Remove USB Flash Drive (DL-11)
Press both the UP and DOWN Volume buttons, at the same time, for
one second, then release. You can now safely remove the USB Flash Drive.
Pressing the buttons stops the DL-11 from playing. If you fail to remove the
Flash Drive within 3 minutes, after stopping it, the DL-11 will automatically
start to play again.
• To Insert USB Flash Drive (DL-11)
Simply insert the USB Flash Drive into the USB Port and the DL-11
will start playing within 10 seconds. If you did not remove the Flash Drive
correctly, you might have to remove the USB Flash Drive for 2 seconds, then
re-insert it again to start it. As long as you remove it properly, it will always
start the first time when you re-insert it!
• Using the Speaker
To test for proper operation, press and hold down the TEST button. You
will hear the audio that is being played. The volume level is low, so you will
have to put your ear next to the speaker to hear it. The speaker is for
monitoring purposes ONLY and is not an indication of audio quality.
• MP3 Audio Files
The DL-11 has no record capabilities at all. You must create new audio
programs on a computer, then convert them to an MP3 format before you
copy them on to the DL-11 USB Flash Drive. MP3 is a compression
technique that reduces the amount of memory needed to store an audio
program. MP3 basically reduces the size of a standard file to 1/10 of the
original, uncompressed size. This allows the files to be emailed as
attachments if needed. We recommend that all audio files be generated in a
WAV format first, then converted to MP3 at a 44,100 Hertz sampling rate, at
128KBPS. The files can always be identified by the ".mp3" extension in the
name. To create a MP3 file you must have a computer software package that
has the ability to convert to MP3.
• Tech Support - 916-786-6186
If you have any problems getting the unit to work properly feel free to
give us a call. Technical Support is available between the hours of 7:30 AM
and 4:30 PM Pacific Time, Monday through Friday.
• ONE YEAR LIMITED WARRANTY
"Telecommunication Products to solve Telecommunication Problems"
DL-11
This SKUTCH PRODUCT is warranted against defects for a period of one (1) year from the date of
the original invoice. Within this period, we will repair it without charge for parts and labor. To obtain
warranty service the product must be returned, at the customer's expense, to SKUTCH Electronics along
with a copy of the original invoice. After the unit has been repaired, SKUTCH will ship the PRODUCT
back via UPS GROUND service at our expense. If any other form of return shipment is requested, the
customer will pay for 100% of the shipping cost.
This Warranty does not apply if in the sole opinion of SKUTCH Electronics, the PRODUCT has
been damaged by lightning or any other Acts of God, or by accident, misuse, neglect, or improper
packing, shipping, modification or servicing by other than an authorized SKUTCH Service Center.
EXCEPT AS SPECIFICALLY PROVIDED IN THIS AGREEMENT, THERE ARE NO OTHER
WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED
WARRANTIES OR MERCHANTABILITIES OR FITNESS FOR A PARTICULAR PURPOSE AND IN
NO EVENT SHALL SKUTCH ELECTRONICS BE LIABLE FOR LOSS OF PROFITS OR BENEFITS,
INDIRECT, SPECIAL, CONSEQUENTIAL OR OTHER SIMILAR DAMAGES ARISING OUT OF
ANY BREACH OF THIS WARRANTY OR OTHERWISE.
Digital MP3 Repeater
for Promotion-On-Hold Applications
V1.02
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