Sirocco Royal Solo R600, Royal Solo Ignite, Royal Solo R1000, Royal Solo Pinnacle, Royal Solo Liberty Manual & Remote Installation And User Instructions

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1
Model
Royal Solo
Model options
Apex, Spirit, R1000, R600, R400, Ignite,
Manual & Remote
Installation and User Instructions
All instructions must be handed to
user for safekeeping
This is not a DIY product and must be
installed by a Gas Safe registered
installer
Edition H 02/14
Country(s) of destination - GB/IE
2
INSTALLATION INSTRUCTIONS
These Notes Must Be Read Before Installation
This appliance is an Inset Live Fuel Effect appliance that provides radiant or combined radiant and convected heat; it cannot and should not be used as the main heating source within a property.
The appliance is designed to fit most types of fireplaces with a natural draught flue as listed in the Installation Requirements.
The appliance must be installed by a competent person in accordance with the Gas Safety (Installation and Use) Regulations 1998.
A Gas Safety Registered installer must be used for this purpose.
Read all these instructions before any installation takes place and in conjunction with the appliance on site.
This appliance must be installed in accordance with the rules in force and only used in a sufficiently ventilated space.
This appliance is factory set and tested for operation on the gas type, and at the pressure stated on the appliance data plate. After a new gas appliance (excluding flueless cookers) has been fitted, the Building Regulations in England and Wales require that the installation must be notified to your Local Authority. Your Gas Safe registered engineer needs to do this, failure to register the appliance may affect your warranty.
3
OPENING THE APPLIANCE
Stand the carton the right way up, open the box from the top.
Read all the instructions before continuing to unpack or install this appliance.
Remove the bags containing ceramic components such as coals or gravel etc. Remove the cardboard packing pieces, and any other bags or boxes containing fittings or other parts.
When all loose parts have been removed, the appliance may be lifted from the outer carton.
Check that the components supplied correlate with the component checklist below.
If for some reason any of the listed components are missing or damaged do NOT commence with this installation, in doing so will invalidate your warranty.
Please dispose of all the packaging materials at your local recycling centre.
CONTENT CHECK LIST
Qty
Description
1
Firebox and Burner Tray
1
Decorative Trim/Frame (may be in separate carton)
1
Chippings/Pebbles
1
Lengths of adhesive sealing strip.
1
Set of manufacturer’s instructions and warranty card.
4
Fixing Screws
4
Raw Plugs
1
Manual extension bracket and spindle (for Manual option)
1
Remote control handset and battery holder pack (for Remote Option)
If Installing with a flue liner an adaptor will be required
4
INSTRUCTIONS CONTENT
Section
Contents
Page
No
1
Important Notes
5
2
Installation requirements
6
3
Appliance Information
7
4
Ventilation
8
5
Site Requirements
9 to 10
5.1
Pre-Fabricated Flue box
10
6
Debris Space
10
7
Installation of appliance
11
7.1
Preparing the Opening
12 to 13
7.2
Fitting the Burner Tray
13 to 16
8
Fuel Bed
17
9
Fitting The Outer Frame/ Trim
19
10
Commissioning the Appliance
20
10.1
Operating the Appliance Manual Control
20 (27)
10.2
Operating the Appliance Remote Control
20 (28)
10.3
Spark Failure
20
11
Setting Pressure
20
12
Spillage Monitoring System
21
13
Testing for Spillage
21
14
Briefing the Customer
22
15
Servicing
23
16
Cleaning the Coals
24
17
Troubleshooting Guide
24 to 27
18
User Instructions
28 to 32
19
Warranty Details
33
20
List of Spares
34 /49
Contact details
41
Warranty Statement
42
5
Section 1: IMPORTANT NOTES
These fires are Inset Live Fuel Effect Gas Fires providing radiant warmth. It is designed to operate on Natural Gas only.
It is the LAW that all gas appliances and fittings are installed by a competent person such as a Gas Safe Registered fitter and in accordance with the Gas Safety (Installation and Use) Regulations 1998, the relevant British Standards for Installation, Codes of Practice and in accordance with the manufacturers’ Instructions.
The installation shall also be carried out in accordance with the following regulations:
The Building Regulations issued by the Department of the Environment, the Building Standards (Scotland) (Consolidation) Regulations issued by the Scottish Development Department.
BS 1251
BS 4543 part2
BS 5440 parts 1&2
BS 5871 part 3
BS 6461 parts 1&2
BS 6891
BS 8303
Failure to comply with these regulations could lead to prosecution and deem the warranty Invalid.
This appliance must be installed in accordance with the rules in force and used only in a sufficiently ventilated space.
Consult all instructions before installation and use of this appliance.
The appliance must be registered once commissioned with the regulatory governing body.
This appliance is free from any asbestos material. Refractories and coal bed are constructed from ceramic fibre.
Note - For Republic of Ireland, reference should be made to the relevant standards governing installation, particularly in regard to flue sizing and ventilation. See IS813, ICP3, IS327 and any other rules in force.
6
Section 2: INSTALLATION REQUIREMENT
This appliance MUST NOT be installed into a bathroom or shower room, or where steam may be present.
An extractor fan must not be fitted in the same room or space as the appliance as this can affect the safety of the appliance.
The fire has been designed to fit into a fireplace or builders opening conforming to BS 1251 (and meeting certain dimensional requirements), or a suitable flue box complying with the constructional requirements of BS 715 may be used on the 400 model.
A natural draught flue system is required, and if previously used for solid fuel or oil burning, the flue and chimney must be swept prior to appliance installation.
The flue must be checked before installation by using a smoke pellet or similar to ensure proper draw and that leakage is not evident at any joints. Repair and re-test as necessary before the appliance is installed.
Any flue box used must be installed onto a suitable non-combustible insulating surface at least 12mm thick, covering the entire base area of the box.
The flue must have an effective height of at least three metres, as measured from the hearth to the top of the flue.
Any flue damper plates or restrictors must be removed and no other restriction fitted to the flue. Where removal is not practical, the restriction must be fixed in the fully open position.
The flue must be connected to only one fireplace, and the flue must not vent more than one appliance.
There must be no opening in the flue apart from the one that the appliance is installed into, and the one venting the gases into the air. A suitable terminal may be fitted, such as class GC1, as regulations allow.
This appliance is suitable for use with a surrounding area or back panel of 150C minimum rating.
7
Section 3: APPLIANCE INFORMATION
Royal
400
600
1000
Gas Group
G20 Natural Gas CAT I2H
G20 Natural Gas CAT I2H
G20 Natural Gas CAT I2H
Inlet Pressure
20 mbar
20 mbar
20 mbar
Max Input (gross)
6.5
6.5
12.5
Min Input (gross) 4 4.5
7
Setting Pressure
20 mbar
20 mbar
20 mbar
Gas Inlet connection
8mm Compression
8mm Compression
8mm Compression
Overall Height solo
655
670
720
duo
695
710
750
Overall Width solo
803
970
1400
duo
843
1050
1450
Overall Depth solo
331
334
388
duo
362
362
416
Recess Height
560
560
620
Recess Width
410
610
1010
Recess Depth
290
290
345
Air Vent
N/A
N/A
Yes
Manual options
Valve
Seagas V4 78AA13
Seagas V4 78AA13
Seagas V4 78AA13
Pilot Assembly & Thermocouple
Thermaco NG OXI-PG-82-460
Thermaco NG OXI-PG-82-460
Thermaco NG OXI-PG-82-460
Remote options
Pilot Assembly & Thermocouple
Thermaco NG OXI-PG-82-460
Thermaco NG OXI-PG-82-460
Thermaco NG OXI-PG-82-460 Valve
Tesc 01-RF868-15
Tesc 01-RF868-15
Tesc 01-RF868-15
Injector
1.85
1.78
3.5
8
SECTION 4: VENTILATION
The 400 and 600 models do not normally require purpose provided ventilation.
The 1000 model does require purpose made ventilation to an outside area in accordance with current regulations.
However, if a second appliance operating within the same room or space must be taken into consideration when assessing ventilation.
When commissioning the appliance spillage is detected, then amongst other problems there may be insufficient natural ventilation for correct operation of the flue.
If spillage is detected with windows closed, but the appliance does not spill with the windows open, this demonstrates a lack of natural ventilation.
If spillage is still detected with the windows open, the flue is at fault.
Installation of an air brick is the best solution to lack of ventilation.
Any ventilation fitted must comply with BS 5871 part 2 and BS 5440 part 2.
Air Vents fitted under or within the immediate vicinity of the appliance must not be used as adverse effects to the operation of the Flame Safety Device (FSD) may occur.
Spillage detected during commissioning is almost always a result of poor flue performance that cannot be corrected by any amount of ventilation.
For Republic of Ireland ventilation may be required, see IS 813, ICP3, IS 327, and any other rules in force.
Section 5: SITE REQUIREMENTS
The fireplace opening should be inspected and repairs made where necessary.
This appliance requires a natural draught flue system which may be one of the following;
225mm x 225mm (9in x 9in) brick or stone (ALL MODELS WILL FIT)
175mm (7”) Minimum diameter lined flue (ALL MODELS WILL FIT) 125mm (5”) minimum diameter lined brick or stone. (400 AND 600 MODELS ONLY) 125mm (5”) minimum diameter twin wall flue conforming to BS 715, (400 AND 600 MODELS
ONLY) 175mm (7”) minimum diameter twin wall flue conforming to BS 715, (ALL MODELS WILL FIT)
Any existing draught device situated under the fireplace must be sealed off.
The opening area must be non-combustible.
9
It is recommended that a tactile barrier should be place on the floor in front of the appliance to stop the elderly, infirm or Children from direct contact with the hot surfaces of the appliance.
The area immediately above the outlet must form a smooth path into the flue.
The appliance can be used in a no hearth application if the installation complies to BS 5871-3:2005 and appliance is installed so that the height from the base of the fireplace opening to the floor is no less than 300mm.
As with all heating appliances, any decorations, soft furnishings, and wall coverings (i.e. flock, blown vinyl and embossed paper) positioned too close to the appliance may discolour or scorch.
400 MM
600 MM
1000 MM
A
Height
560mm
A
Height
563mm
A
Height
622mm
B
Width
420mm
B
Width
625mm
B
Width
1025mm
C
Depth
280mm
C
Depth
310mm
C
Depth
320mm
D
From Floor
300-450mm
D
From Floor
300-450mm
D
From Floor
300-450mm
Note: always check to ensure there is enough room to fit the Spigot plate or flue liner adaptor if required.
Note: by not installing the spigot plate may affect your warranty see section 7.1 preparing the opening.
B
A
C
D
10
SECTION 5.1: PREFABRICATED FLUES
These appliances can be fitted to a prefabricated flue system, the 400 model will require a flue box but the 600 and 1000 appliance can be fitted directly to the appliance via a flue adaptor (sold separately)
All will require a false chimney breast in which to be housed and will need to be constructed of a non-combustible material or any combustible material within 300mm must be clad with a non-combustible board.
The correct clearances to combustible materials (i.e. false chimney breast etc) must be adhered to.
The manufacturer of the prefabricated box’s instructions for fitting the prefabricated box must be complied with at all times.
Please ensure the firebox does not obscure the flue box outlet.
It is important that the sealing requirements of the appliance are met at all times and that the flue box is sealed to any back or infill panel.
Section 6: DEBRIS SPACE
In accordance with BS 5871 part 2, minimum debris collection volumes are required behind the installed appliance.
CLAY/CEMENT LINES OR BLOCK FLUE WHICH IS NEW, UNUSED, OR PREVIOUSLY ONLY USED WITH A GAS FIRE.
Appliance recessed depth + 20mm
UNLINED FLUE OR CHIMNEY WHICH HAS BEEN PREVIOUSLY USED FOR A SOLID FUEL OR OIL BURNING APPLIANCE
Appliance recessed depth + 60mm
11
Section 7: INSTALLATION OF APPLIANCE
Always ensure that the gas supply is isolated before commencing installation of the appliance.
The fireplace opening and environment must be in compliance with specifications laid down in the appropriate sections of these instructions.
Remove the appliance from its carton as described previously and stand on a dust sheet.
Place the fuel bed, ceramics and fixings safely to one side.
Remove the burner from the assembly by removing the four screws, two on each side of the burner tray and undoing the connecting nut to the isolation tap.
The tray is now free and may be lifted away from the Firebox.
If this is the Remote controlled version of the this fire then care is needed when removing the burner not to damage the wiring system of the fire, you will may need to remove the control box, Heat Shield and battery holder attached to the tray.
12
SECTION 7.1: PREPARING THE OPENING
Before installing the fire, check the flue for correct operation using a smoke pellet, all of the smoke should be drawn up the flue and exit correctly from the terminal.
If problems are found DO NOT fit the fire until corrective measures have been completed.
Before running the gas supply into the opening, offer up the fire box to the fireplace to check the fit is good.
Ensure that it slides in correctly, the sealing face sits flat and square to the wall and that the base is level
At this stage it is essential to ensure that the flue outlet of the fire is not obstructed in any way, and it is recommended that you check the distances available for the flue spigot (see section 8A below)
Remove the fire box and apply the self-adhesive sealing strips around the edge of the rear of the firebox frame, approximately 5mm in from the edge.
Mark and drill the fire frame in the relevant points on the wall place rawplugs in place.
Push the appliance back into the opening, centralise and securing in to place with the screws provided.
Note: Fibre Rawlplugs might be preferred rather than plastic Rawlplugs as the heat from the fire might affect their efficiency.
When fitting the appliance without the use of a chimney liner then the spigot plate
must be fitted see section 8A
Note: In no circumstance should you use soft soldered connections to or underneath the burner tray.
Note: DO NOT install or use the appliance without this seal in place. Failure to fit this seal correctly will cause the flue suction to act upon the area under the burner tray resulting in poor performance, and overheating of this area.
You can now decide where to route your gas pipe, knock out holes are provided in the rear and side of the fire box for use where concealed pipe work is required.
Knock out the holes with a screwdriver and a sharp tap from a hammer and fit the rubber grommet supplied.
13
The isolator tap or restrictor elbow must be fitted to the incoming supply to facilitate servicing.
The gas pipe must be suitably protected where it passes through fireplace openings. Any sleeving should be sealed to the pipe at its ends.
The open end of the gas supply pipe should be temporarily sealed to prevent ingress of dust and dirt during installation.
SECTION: FLUE SPIGOT
When fitting the appliance with a flue liner an adaptor will be required, with the fire box in place and the burner tray removed if a flue liner is required the flue adaptor (available separately) should be fitted now. Attach the liner to the outlet spigot of the flue adaptor fix into place by lifting into position through the fire box opening securing in place with self­tapping screws supplied.
When fitting the appliance without the use of a chimney liner then the spigot plate must be fitted.
Place the two pieces of protective card placed around the spigot plate on either side of the fire box to protect the internal paint work.
Then pass the plate through the fire opening taking care not to damage the firebox and pass through the locating slots either side of the fire outlet.
14
Then locate the back edge in the internal canopy as shown below
SECTION 7.2 FITTING THE BURNER TRAY
Temporarily fit the burner tray and ensure a suitable gas route can be achieved.
This process is a simple reverse of the previous instructions on how to remove the burner tray.
Locate plate back edge
in back of canopy
15
On the remote control version please take care not to pull or overstretch the electrical connections as this may cause the fire to fail on commissioning.
If the fire is the manual control system, you will now need to place extension bar and bracket in place so that the fire can be operated when the fascia is in place.
16
Fit the two securing screws through the front plate ensuring that the plate is in front of the front edge of the fire box.
Secure the spindle in place by passing the spindle through the plate and securing to the valve using the two grub screws provides and attached the control knob to the other end.
17
Note: Please ensure that the electrode spark igniters’ gap on the manual version has not been misaligned during the handling of the burner in this installation the gap should be 4 to 5mm from thermocouple.
If the fire is the remote control version then carefully place the tray into position and fit batteries as per user guide instructions.
Remote Control options will need the 6 x AA batteries (Duracell Plus, Ever Ready Energizer alkaline battery maybe used or Lithium type batteries can be used) to be placed within the holder and connected to the battery lead and the battery placed in the batter holder at the front of the fire, to ensure that the battery pack does not overheat.
Connect the gas supply and tighten the gas connections.
SECTION 8: FUEL BED LAYOUT
Place the decretive chippings Grey or Black all over the burner area, place these by the handful do not pour as the dust could block the pilot assembly.
Leave the area around the pilot assembly clear to allow for good cross-lighting.
Place any additional fuel bed options as per their instruction supplied with these optio
18
SECTION 9: FITTING THE DECORATIVE FRAME
These appliances are supplied with either a Single level fascia or a dual fascia, the frame on the back has two slotted brackets at the top of the frame which hook on to the two brackets placed at the top of the firebox.
On the manual version you will require to ensure the bottom right hand section fits over the feed pipe were the extension bracket is fitted.
Once in the correct position the frame can be locked by placing the location screw into position, on the bottom left hand side of the fascia.
IMPORTANT NOTE: Due to the possibility of sharp edges, care should be taken when handling the fascia, the use of protective gloves is recommended.
Firebox Bracket
Fascia Bracket
Feed Pipe
Fascia Bracket
19
Section 10: COMMISSIONING THE APPLIANCE
Turn on and test the gas supply up to the fire for any leaks, in accordance with current Approved Codes of Practice (ACO
Section 10.1: OPERATING THE APPLIANCE
See Section 12 Users Instructions page **
Section 10.3: SPARK FAILURE
The gap between the spark electrode and the pilot should be 3.5 - 4.5mm to produce a good spark. There should be no need to adjust this.
If under any circumstances the electric spark fails, the pilot may be lit manually by proceeding with the ignition sequence as previously described, and after turning the control knob through the spark position, the knob should be held in and the pilot lit with a taper.
SECTION 11: SETTING PRESSURE
Remove the pressure test point sealing screw from the isolation elbow and attach a suitable pressure gauge.
Check that the standing inlet gas pressure is at 20 mbar
Light the pilot and check the correct operation of the burner at all the flame settings.
Refer to the Operating instructions section 10.1
Check that the inlet gas pressure is at 20 mbar when the fire is at its highest setting.
Once the fire has been lit for 5 minutes, turn the gas OFF at the isolating elbow.
After a further 3 minutes turn the gas supply ON again, if the gas has stopped flowing, the Flame Supervision Device (FSD) is operating correctly.
20
SECTION 12: FLUE SPILLAGE MONITORING SYSTEM
Royal fires are fitted with a flue spillage safety device (ODS).
If the fire shuts down during use for no apparent reason then several things may be suspected, if a door or window has been opened creating a draught, then pilot disturbance is the problem, and removal of the draught should resolve this.
The gas pressure reaching the fire must also be checked (again, recalls your installer to check and rectify any problem).
The thermocouple connection into the back of the gas control valve may also have worked loose during installation, simply get the installer to tighten.
If pilot disturbance is not the cause, then the ODS safety system may be in operation.
Switch the appliance OFF, check the flue and carry out any remedial work required. Relight the fire and carry out a spillage test, DO NOT allow the appliance to be used if it continues to fail a spillage test.
The aeration hole of the pilot must be carefully cleaned out on each annual service to ensure continued function of the ODS.
The spillage monitoring system shall not be adjusted, modified, or put out of operation by the installer.
Any spare parts fitted MUST be of a type supplied for the purpose by the appliance manufacturer.
If the fire is not spilling, then further guidance should be sought, using the Troubleshooting section as a guide.
SECTION 13: TESTING FOR SPILLAGE
Close all doors and windows to the room containing the appliance.
Let the fire run on HIGH for five minutes.
Take a smoke match, light it, and using a smoke match tube, hold it at the top edge of the fire opening, 25mm down and 25mm in.
Run the smoke match across the opening, all the smoke should be drawn away up the flue.
Any smoke returning into the room indicates that spillage is occurring.
If the initial spillage test fails, run the fire for a further 10 minutes and repeat the test.
When the test has been completed satisfactorily, repeat with any extractor fans in the premises running on the highest setting, and any communicating doors open.
Finally, repeat with all doors open.
DO NOT allow the fire to be used until the test is satisfactorily pass
21
SECTION 14: BRIEFING THE CUSTOMER
All instructions must be handed to the user for safekeeping.
Show the customer how to light and operate the fire.
After commissioning the appliance, the customer should be instructed on the safe use of the appliance and the informed for the need of regular servicing.
Frequency of service depends on usage, but MUST be carried out at least once annually.
Cleaning of the fire may be achieved when the fire is cold using a damp cloth and mild detergent on most surfaces, with the exception of the ceramic fuel bed.
A soft brush i.e. paint brush may be used to clean the ceramic fuel bed taken care not to use excessive pressure.
Scratched and other superficial damage to the matt black paintwork of the appliance can be covered with matching heatproof spray.
Use only the manufacturers’ recommended spray paint.
Paint only when the fire is OFF and cold. Always mask off the surrounding area to prevent contamination with overspray.
Ventilate the room during the use of the spray. DO NOT attempt to spray paint the coals or ceramics, or wash them in water.
Advise that the fire will emit a “newness” smell for a time after initial commissioning and that
extra ventilation may be needed during this time.
Advise that the fire is fitted with a spillage safety device (O.D.S.). If the fire shuts down, this system may be in operation.
If spillage is suspected, SWITCH APPLIANCE OFF and call in the installer to investigate any problems.
22
SECTION 15: SERVICING
Isolate the fire from the gas supply.
Ensure that the fire is fully cold before attempting service.
A suggested procedure for servicing is detailed below:
1. Lay out the dust sheet and tools required.
2. Remove the fascia, see Section 9.
3. Carefully remove the ceramic components
4. Remove the four screws that retain the burner tray in place and disconnect from the isolation tap.
5. Remove the burner tray and other components as required (i.e. remote control box)
6. Disconnect the gas supply, to the appliance and disconnect the isolation tap
7. If required remove flue liner adaptor and fire box.
8. Check the fireplace opening for rubble accumulation and remove, if debris is excessive, initiate remedial work on the flue.
9. Check the flue with smoke pellet for correct operation.
10. Refit Fire box and gather hood using new seals where necessary
11. Strip off the burner pipes and clean thoroughly.
12. Clean out the injector, pilot assembly and burner tube. DO NOT remove the pilot injector.
13. Re-assemble and re-fit the burner tray.
14. Turn on the gas supply, and leak test.
15. Refit the decorative fuel bed and ceramics.
16. Check any purpose provided ventilation is un-obstructed.
17. Light the fire and test for spillage.
18. Check setting pressure and safe operation of the appliance.
23
SECTION 16: CLEANING THE CERAMICS
Remove the fascia if required, see Section 9.
Remove the ceramic components.
Gently clean in the open air using a dry paint brush.
Be careful not to create dust from the coals.
Where necessary replace damaged components with genuine spares.
Seal scrap ceramic components in plastic bags and dispose at proper refuse sites as directed.
Re-fit the fuel bed by referring to the relevant sections of these instructions.
SECTION 17: TROUBLESHOOTING GUIDE
Fire sparks but pilot Flame does not light?
A pilot light but then goes out before main burner lights?
Fire does not spark at pilot?
No gas to fire, check isolating valves are open. Pipe work blockage, clean out. Air not fully purged, re-purge supply or wait longer. Spark earthing to metal work, reset gap correctly. Blocked pilot, clean out internally.
Severe restriction in gas supply, clear obstruction. Faulty thermocouple, replace pilot unit. Hold control knob in for longer. Run through lighting system on the remote control several times allowing the valve to rest each time.
HT lead detached, refit. Spark gap too large or small reset correctly. Spark shorting to metalwork under tray, re-align HT
lead
24
SECTION 17: TROUBLESHOOTING GUIDE cont:
Fire runs for a time and then cuts off?
Pilot flame shrinks when fire is on high?
Fire smells when first lit or in use?
Remote control
Excessive room draught or flue pull, rectify. Loose or faulty thermocouple, rectify. O.D.S system in operation. Firebox grommet seal not fitted, rectify. Lint in pilot aeration hole, clean thoroughly internally
Poor gas flow to fire, check pressure with fire on high. If pressure is low, remove any restriction in pipe work or valve. Check all isolators are adequately sized and fully open. Check meter pressure is adequate. Air leak under base of firebox, rectify. Lint in pilot aeration hole, clean thoroughly internally. Firebox grommet seal missing, rectify
Newness smell from brand new appliance. Spillage occurring, call installer to carry out spillage test and rectify any problems. Low temperature sealants or combustible materials used in incorrect positions. Air leak under base of firebox, rectify Firebox grommet seal missing rectify.
25
SECTION 18: USER INSTRUCTIONS
IMPORTANT NOTES
The installation of this fire MUST only be carried out by a competent person (such as a Gas Safe registered fitter) in accordance with the Gas Safety (Installation and Use) Regulations 1998, the relevant British Standards, Codes of Practice, the Building Regulations and the manufacturers’ instructions.
Failure to comply with the above recommendations could lead to prosecution and invalidate the appliance Warranty.
Please ensure you are handed all of the manufacturer’s documents on completion of the installation. This will include these instructions.
Always keep a note of the installer’s name and address, the original purchase receipt and the date of installation for future reference.
The fire and flue should be serviced regularly to ensure continued safe operation, see the servicing section for further details.
Frequency of service will depend on use, but MUST be carried out at least once within a 12 month period.
Parts of this appliance become naturally hot during use, it is recommended that a suitable fire guard conforming to BS 6778 is used, especially where young children, the elderly, or infirm are concerned.
Combustible items, such as flooring and furniture, and soft wall coverings (such as blown vinyl or embossed paper) may discolour if fitted too close to the fire.
See relevant section for further details on clearances to combustibles.
No combustible material or flooring should protrude onto the hearth.
DO NOT burn any foreign material on this fire, the coals must be of the correct type and lay out in accordance with the relevant section of these instructions.
Failure to do so could create a hazard or lead to sooting.
Before the appliance is installed, the chimney should be swept.
All flues should be checked by the installer to ensure there are no defects or obstructions that may prevent the flow of combustion products.
The fire is only suitable for use with the gas type for which it is supplied.
This fire is supplied with a particular style of fire front/fret, use of the fire front/fret will ensure an adequate airflow under the fire bed for the correct functioning of this appliance.
Compliance with safety standards cannot be guaranteed if another style of front is used.
A combustible shelf may be fixed to the wall above the fire, providing that it complies with the dimensions given in section 3 site requirements.
No purpose provided ventilation is normally required for this appliance.
The requirements of other appliances operating in the same space or room, and the results of a spillage test must be taken into consideration when assessing ventilation requirements, this will have been carried out by your Gas Safe registered installer.
For Republic of Ireland, ventilation may be required, see IS 813, ICP3, IS 327, and any other rules in force.
26
OPERATING THE APPLIANCE (Manual Control)
For your safety, the fire is fitted with a Flame Supervision Device (FSD), which will shut off the Gas supply if for any reason the pilot is extinguished.
This device incorporates a fixed probe, which senses heat from the pilot burner flame, if the probe is cooled, the device will prevent any gas flow.
If for any reason the flames go out or if the fire has been turned off for any reason, always WAIT FOR 3 MINUTES before attempting to re-light.
The pilot is visible on the right hand side of the Fuel bed.
The control knob will be situated on the bottom of the right hand side of the fascia behind the glass.
Push in and turn the control knob to the SPARK position, and hold there for a few seconds. Continue turning anti-clockwise through the spark click to the PILOT light position, ensuring that the control knob is depressed and the pilot has lit. If not, return the knob clockwise, and repeat.
When the pilot lights after the spark, keep the knob depressed for approximately ten to fifteen seconds.
Now release the knob and the pilot should stay alight.
If the pilot is extinguished during use, wait three minutes before repeating the ignition procedure.
To achieve the HIGH setting, push the control knob in slightly and continue turning anti­clockwise to the high position.
The main burner should light after a few seconds, to decrease the setting to LOW, turn the control knob clockwise to the low setting.
To turn to the PILOT position from the HIGH or LOW positions, press the control knob in, and return to the pilot position and release.
To turn the fire OFF, keep the knob depressed in and return to the off position then release.
OFF
IGNITION
LOW
HIGH
27
OPERATING THE APPLIANCE (Remote control)
IMPORTANT USER INFORMATION – AFTER INSTALLATION BY THE ENGINEER ,
READ THIS BEFORE ATTEMPTING TO OPERATE THE FIRE
Insert the batteries in the TESC Control and handset as show inside the battery cover and slide isolation switch to the I position of gas control
Hold the handset and the green unlock light will illuminate allowing the buttons to work.
28
Press and hold in the power symbol button and release immediately when the word pilot appears at the bottom left of the display( after about 1-2 seconds). The fire will light.
To Adjust the flame hold the handset to enable the buttons to work and press and the ­button to reduce the flame. Press the + button to increase the flame.
To Stop the fire, hold handset to unlock the buttons and then press the power button.
29
Quick start user instructions Fire Control
This control is situated on your fire. The drawing shows the main features of the control. The control required 3 x AA size alkaline batteries to be inserted under the battery compartment cover. The orientation of these is shown moulded into the battery compartment.
After fitting the batteries and replacing the cover the fire can now operate. Slide the slide switch to the right to the ON position. To start the fire, press the power button and hold for 1 second then release. The burner will within around 1 to 2 seconds, adjust to the maximum power setting, The power of the burner can be adjusted up and down by pressing the – or + buttons. To stop the fire, simply press the power button again and the burner will stop. If you are not intending to use the fire for a long period (i.e. over summer time months), the battery life can be extended even more by sliding the white isolator switch to the left (away from the On position).
Ensure the very small white slider switch on the front corner of Fire Control is in the on position. Grasp around the handset to unlock its functions. The green unlock light will illuminate to show when the handset is unlocked and ready to accept commands. (N.B. Keep a grip of handset to keep it unlocked, to continue to operate the command buttons.)
For your safety, the fire is fitted with a Flame Supervision Device (FSD), which will shut off the Gas supply if for any reason the pilot is extinguished.
30
The Valve and Handset Have Already Been Paired
First set up the hand set, cup the handset the green unlock light will illuminate. Keep it held to keep the control unlocked, to enable operation of the buttons.
3) Setting the time the display will be as shown, as the time is not set yet and will progress automatically to the next screen shown below.
Note: the indicator at the bottom shows the battery condition of both the batteries in the hand set and in the fire control within the fire. RC = Remote Control / FC = Fire Control. The control is designed to get the most out of the batteries but when eventually the display shows they are spent (when the battery indicator is empty, we recommend you change the batteries in the handset before they are flat, to avoid having to re-program the time of day in again. N.B. Pairing is not lost, even if the batteries are removed or flat.
31
4) Setting the display for 12 or 24 Hour display
As always when pressing the remote control buttons keep the control held to keep the green light on and therefore handset safety feature, unlocked. The H indicates that it is time to set the timer to either 24 hour display or 12 Hour (AM or PM) display. Press the + or – button on the handset to toggle between the two settings. When you are ready to confirm the setting you want press the “SET” button to progress to setting the day of the week.
Setting the day of the week
Press and release the + and – buttons until the correct day of the week is shown on the display. (Mo = Monday, Tu= Tuesday, We=Wednesday, Th=Thursday, Fr=Friday, Sa=Saturday and Su=Sunday).
Press “SET” to accept the day of the week and to progress to setting the Hour of the day. Note: Whilst doing this setup pressing “SET” advances to the next display and pressing “MODE”
will return you to the previous display setting.
Setting the Hour
Press and release the + or – button to change the hour to the correct hour and press set to store and to move to setting the minute. Repeat this for setting the minutes.
32
Setting the temperature display to Celsius or Fahrenheit. Press and release the + or - button to toggle between C and F. When the display shows the desired symbol, press and releases the “SET” button to store. As the important settings above have now been done. Press and hold (not releasing straight away) the “SET” button for a few seconds and this will exit the setup menu. The control is now ready for use with the Fire Control.
Quick start user instructions
First set up the hand set, cup the handset the green unlock light will illuminate. Keep it held to keep the control unlocked, to enable operation of the buttons.
Then with the other hand touch and keep you finger on the power button for about 5 seconds. (Upon touching the power button the green light will do a single flash to show command is recognized – after 5 seconds the green light will flash for a second time, at which you should release your finger). The Fire should be lit within a few seconds. (N.B. If power button is held for more than a few seconds after second flash/beep, the command ignored for safety reasons. With this system, the control has been designed to ensure that only intended ignition of the fire occurs.) To stop – with handset held to unlock it, press then release power button.
33
Mode
Man = Manual
Zzz = Snooze
Therm = Thermostat
Timed
Day of the Week
Time (12 or 24hr)
Fire Status
Battery Indicator
RC = Handset
FC = Fire Control
Light Sensor (for
Display Backlight)
To Change Mode
Press to Decrease
Power Button
In Range of the
fire
If missing out of
range or fire
switched off
Room
Temperature
Handset Unlocked if Illuminated
To Change
Settings see
handbook
To Increase
Flame
34
Operating instruction (Detailed)
1) Upon successful insertion of the batteries in the Handset (if the handset has not previously
paired) the display will be as shown if it has been paired already then go to No 3.
1a) If display is not as above the handset may well need to be reset before pairing. Press and Hold “Set” Button, to enter Programing menu When Set Up is flashing, press and release set to enter Setup Mode.
Press and Release the “Set” button several times until you see CAO displayed. Then press and release “+” button once to change display to CA1 Press and Release the “Set” button once more to display TESC, handset is now ready to pair.
2) Pairing the Handset to the Fire Control (paired at factory only do if re-pairing)
After fitting the batteries as above (and with the isolator slide switch on the TESC Fire
control in the ON position), simultaneously press and hold the – and + buttons on the fire control (i.e. not the handset) 5- 10seconds – then LED on TESC lights – then within 2 seconds of LED light coming on, press the power (start stop ) button on TESC.
The handset will beep and green light flash
35
Hold the handset in one hand so your fingers wrap around the back of the operating buttons area of the handset. A green unlock light will illuminate when the handset has detected your hand. The green light must be illuminated in this way for any of the command buttons to accept commands to operate the fire control. Whilst the display is as shown, and holding the handset as described, press the “SET” button with the other hand to finish off the pairing of the handset to the Fire Control and to enter to setup the time of day on the handset. N.B. If the display returns to the
one shown above with the word “TESC” shown, then too much time has passed before pressing “SET” and so the handset has not paired yet. Simply repeat pairing again.
Video available on You Tube Search for; TESC Gas Control - Display handset pairing
Advanced settings Menu
In the event that you may want to change the other pre-set settings of the control features. Do not do a long press and hold above but a normal short press and release will take you into the advanced settings area.
Advanced settings options are:-
• Back light – o A = Automatic (default setting). The back light comes on in the dark but not in the light. o 0 = Light never comes on. o 1 = Light comes on whenever handset is unlocked.
• Display contrast – 8 levels from 0 to 7 (default level 4).
• P = pairing with other devices other than the fire control.
The hand set can pair with other modules to:­o L= Operate an electric light – which is the dimmable in 9 steps o F= operate an electric fan –which can have 9 speed levels o A= operate an auxiliary contact to operate another device.
CLEANING
Before carrying out any of the following operations, ensure that the fire is OFF and completely cold.
Debris that may form on the fire bed should be periodically removed by a competent person.
Large deposits could indicate deterioration of the flue. This should be repaired by a competent person, and the fire serviced before further use.
PAINTED AREAS - These can be cleaned using a dry cloth.
COALS AND CERAMICS See the relevant section in the Installation Guide of these instructions.
SERVICING The fire and flue should be checked on an annual basis to ensure all of the products of combustion are entering the flue and that there is no excessive build-up of soot.
The frequency of service will depend on usage, but MUST be carried out at least once annually.
36
Servicing must be carried out by a competent person, such as a Gas Safe registered installer.
Cleaning of the coals may be carried out by following the instructions given in the Installation section.
The Installation instructions carry full servicing details for the use of the installer. If debris from the flue or other foreign matter is found on the fire it may indicate a need for servicing.
Do not use the fire until the source of the debris has been found and rectified.
Air vents (where fitted) should be checked periodically to ensure they are free from obstruction.
SECTION 19: WARRANTY
IMPORTANT INFORMATION ABOUT WARRANTY
SERVICE FOR THE END USER
WARRANTY REGISTRATION IS REQUIRED WITHIN 28 DAYS FROM DATE OF PURCHASE
It is in your interest to register your appliance with Sirocco as soon as possible
BEFORE CONTACTING SIROCCO FOR SERVICE PLEASE READ THE FOLLOWING;
Sirocco is committed to customer care and service. To ensure we provide the best service we can we have a policy to charge for all none warranty home visits so that all customers with a genuine manufactures fault can be dealt with swiftly, if your appliance has recently been installed and you are experiencing any of the following;
Fumes are spilling from the flue/fire The pilot light cuts out after a few minutes The fire controls are getting too hot Excessive sooting is forming on the fuel bed Poor flame picture Remote controls are not working
These symptoms tend to be chimney/flue or installations related and as such mostly are not covered by your warranty and are mostly dealt with in the installation instructions, DO NOT USE YOUR APPLIANCE and in the first instance contact your installer to investigate these further, to establish their cause before contacting Sirocco.
CONTACTING SIROCCO FOR WARRANTY SERVICE OR TO PURCHASE SPARE PARTS
In the event of a service or parts claim please note that some parts such as ceramics, batteries, trims and fronts etc are categorized as “user serviceable parts’ and are not carried out by a service visit.
Please ensure you have the following information at hand when you contact Sirocco;
The full serial number which is located on the data badge of the appliance Your receipt of purchase showing the date and where purchased from Your installers details
You can contact Sirocco`s representative in the UK by phone to obtain advice and a warranty service form on;
37
0843 289 4268
or you can complete a form on line at www.siroccofires.com follow the link at the top right hand side on the home page.
SIROCCO Sp. Zo.o Nad Lasem 8, Zelecow, 96-321 Zabia Wola, Poland. Tel 0048 22 425 8681, Fax 0048 46 857 8559.
Further information, contact details and email facilities are available through our website; www.siroccofires.com
SECTION 20: LIST OF SPARES
Royal 400 Manual Controls
A4
A2
A3
B1
38
SECTION 20: LIST OF SPARES
Royal 600 Manual Controls
C1
C 4
C2
C3
B1
39
SECTION 20: LIST OF SPARES
Royal 1000 Manual Controls
A5
A6
A4 A7
C1
C 4
C2
C3
B1
40
Royal 400 Remote Control
A5
A6
A4
C1
C 4 C2
41
Royal 600 Remote Control
A1
A3
A1
A4
42
Royal 1000 Remote Control
5E
2E
3E
4E 6E
13E
10E
12E
7E
11E
A1
A2 A3
A4
43
Royal 400 Ceramics
Royal 600 Ceramics
Royal 1000 Ceramics
F1
F3
F5
44
Code
ROYAL400 SPARE PART DESCRIPTION
PART NUMBER
B1
Manual Burner Unit c/w extended control
ROY 4 N M E 0 B2
Remote Burner unit c/w remote handset and battery holder
ROY 4 N
RO E 0
A1
8mm Gas Inlet tube
VAL
TU
ROY4
RO
SI
INL
A2
4mm Pilot inlet tube
VAL
TU
ROY4
RO
SI
PI
A3
8mm Main burner Inlet tube
VAL
TU
ROY4
RO
SI
BI
A4
8mm Burner pipe
VAL
TU
ROY4
RO
SI
BT
C1
PILOT NG Thermaco NG OXI-PG-82-460
PRT
VAL
PI
RO
PL
Therm
C2
GAS CONTROL VALVE V4-78A A13 COMPLETE WITH MOUNTING PLATE
VAL
CV
ST 0 SG
0
C3
VALVE CONTROL KNOB
VAL
KN
UNI 0 MUL
15
C4
control knob extension kit
VAL
EXT
ROY 4 MU 1 A4
8mm Burner pipe
VAL
TU
ROY4
UN
SI
BT
A5
8mm Gas Inlet tube
VAL
TU
ROY4 M SI
INL
A6
4mm Pilot inlet tube
VAL
TU
ROY4 M SI
PI
A7
8mm Main burner Inlet tube
VAL
TU
ROY4 M SI
BI
F1
Ceramic Grey chippings for 400 model
CER
GRV
ROY 4 SI
GRY
ceramic Black chipping
CER
GRV
ROY 4 SI
BLK
TWIGS N STIXS
CER
TS
ROY 4 SI 1 F2
Burner granules for 400 model
CER
GRT
ROY 4 DA
1
Cod
e
ROYAL 600 SPARE PART DESCRIPTION
PART NUMBER
B1
Manual Burner Unit c/w extended control
ROY 6 N M E 0 B2
Remote Burner unit c/w remote handset and battery holder
ROY 6 N
RO E 0
A1
8mm Gas Inlet tube
VAL
TU
ROY6
RO
SI
INL
A2
4mm Pilot inlet tube
VAL
TU
ROY6
RO
SI
PI
A3
8mm Main burner Inlet tube
VAL
TU
ROY6
RO
SI
BI
Cod
e
ROYAL 600 SPARE PART DESCRIPTION
PART NUMBER
A4
8mm Burner pipe
VAL
TU
ROY6
UN
SI
BT
C1
PILOT NG Thermaco NG OXI-PG-82-460
PRT
VAL
PI
RO
PL
Therm
C2
GAS CONTROL VALVE V4-78A A13 COMPLETE WITH MOUNTING PLATE
VAL
CV
ST 0 SG
0
C3
VALVE CONTROL KNOB
VAL
KN
UNI 0 MUL
15
C4
control knob extension kit
VAL
EXT
ROY 4 MU
1
A4
8mm Burner pipe
VAL
TU
ROY6
UN
SI
BT
A5
8mm Gas Inlet tube
VAL
TU
ROY6 M SI
INL
A6
4mm Pilot inlet tube
VAL
TU
ROY6 M SI
PI
A7
8mm Main burner Inlet tube
VAL
TU
ROY6 M SI
BI
F1
Ceramic Grey chippings for 600 model
CER
GRV
ROY 6 SI
GRY
ceramic Black chipping
CER
GRV
ROY 6 SI
BLK
TWIGS N STIXS
CER
TS
ROY 6 SI 1 F2
Burner granules for 600 model
CER
GRT
ROY 6 DA
1
Code
ROYAL 1000 SPARE PART DESCRIPTION
PART NUMBER
B1
Manual Burner Unit c/w extended control
RO
Y
10 N M E 0
45
B2
Remote Burner unit c/w remote handset and battery holder
RO
Y
10 N RO E 0
A1
8mm Gas Inlet tube
VAL
TU
ROY1
0
RC
SI
2
A2
4mm Pilot inlet tube
VAL
TU
ROY1
0
RC
SI
3
A3
8mm Main burner Inlet tube
VAL
TU
ROY1
0
RC
SI
4
A4
8mm Burner pipe
VAL
TU
ROY1
0
UN
SI
1
C1
PILOT NG Thermaco NG OXI-PG-82-460
PRT
VAL
PI
RO
PL
Therm
C2
Gas Control Valve c/w mounting plate
VAL
CV
ST 0 SG
0
C3
Control Knob
VAL
KN
UNI 0 PO
15
C4
control knob extension kit
VAL
EXT
ROY 4 MU 1 A4
8mm Burner pipe
VAL
TU
ROY1
0
UN
SI
BT
A5
8mm Gas Inlet tube
VAL
TU
ROY1
0 M SI
INL
A6
4mm Pilot inlet tube
VAL
TU
ROY1
0 M SI
PI
A7
8mm Main burner Inlet tube
VAL
TU
ROY1
0 M SI
BI
F1
Grey chippings for 1000 model
CER GRV
ROY
10
SI
GRY
Ceramic black chippings
CER GRV
ROY
10
SI
BLK
twigs N stix
CER
TS
ROY
10
SI
TS
F2
Filtration granules for 1000 model
CER
GRT
ROY
10
DA
1
SECTION 21: CONTACT DETAILS
SIROCCO HEAD OFFICE
Telephone number for all departments 0843 289 4268 (charged at BT national rate)
Mon to Fri 10:00 to 15:00
Contact us by email adminuk@siroccofire.pl
View our latest products and use our on line services; www.siroccofires.com
Nad Lasem 8, Zabia Wola
96-321 Zelechow
Poland
46
TECHNICAL HELP LINE
Speak to a Sirocco trained engineer
0904 084 3473 (0904 084 FIRE)
This is a premium rate number charged at 1.00 plus vat per
minute from BT lines
Mon to Fri 9:00 to 17:00
WARRANTY AND SERVICE
For warranty registration or for a home service call: www.siroccofires.com
For assistance to complete a registration or a home service
call us on 08432-890102 Mon to Fri 9:00 to 16:00
Our warranty statement
CONDITIONS OF GUARANTEE
Sirocco (hereinafter referred to as the company) will, at its option, repair or replace free of charge any product or part thereof which is shown to the satisfaction of the company to be defective due to faulty materials or workmanship within 12 months from the date of purchase, subject to the conditions set out below:
1. Gas fire installation and commissioning must be carried out by a GAS SAFE registered engineer that has a
valid and relevant qualification to work on such appliances in accordance with the installation instructions supplied with the product.
2. The warranty registration form must be correctly completed and returned to Sirocco within 28 days from
date of purchase
3. A valid and correctly completed installers Commissioning Declaration form (as supplied in the warranty
registration form) relating to the installation of the product must be presented to the company in respect of any claim under this guarantee.
4. A CP1 form must be completed on commissioning the appliance and registered with GAS SAFE
5. The product must only be operated in accordance with the user instruction book.
6. The installation must be in accordance with the installation instructions and comply with all current
legislation and building regulations.
47
7. The guarantee commences from date of purchase. A proof of purchase is required as part of the validation to
receive a warranty service. A sales receipt showing the original date of purchase is considered proof of purchase no other documentation will not be accepted.
8. The guarantee shall not cover any fault or defect caused by faulty installation, including failure to observe the
installation instructions supplied with the product. Accordingly the company will charge a fee to cover the cost to the company of travel and/or time spent to rectify a product which is incorrectly or improperly installed and for any parts that may have been so damaged due to this. The company will advise the amount of such fee and take your credit or debit card details prior to our engineer’s visit. The fee will be charged to your credit or debit card if the defect is other than a manufacturing fault.
9. The guarantee is non-transferable and is made to the first retail purchaser provided that the sale is made
through an approved company stockist.
10. Any installation labour transportation or other related costs/expenses arising from defective parts/rapier
replacement or otherwise of same will not be covered by this guarantee nor shall the company assume responsibility for same. Furthermore the company shall not be responsible for any indirect or consequential damages except as provided by law.
11. The appliance must be kept free from dust, dirt and debris by the user, in accordance with the cleaning
instruction
12. All other guarantees expressed or implied with respect to the product, its components, and accessories or any
obligations/liabilities on the part of the company are hereby expressly excluded so far as permitted by law.
13. The company neither assumes nor authorises any third party to assume on its behalf any other liabilities with
respect to the sale of the appliance.
14. The guarantee does not apply to other non Sirocco products such as prefabricated flue boxes and flues.
15. The company will not be responsible for: (a) Inadequate or inappropriate flueing, chimneys etc; (b) down
drafts or spillage caused by environmental conditions such as nearby trees, buildings, rooftops, hills or mountains; (c) inadequate ventilation or negative air pressure caused by mechanical systems such as extraction fans, cooker extraction hoods, clothes driers etc
16. The guarantee is void if: (a) the fire has been operated in atmospheres contaminated by chlorine, fluorine, or
other damaging chemicals; (b) the fire is subjected to long periods of dampness or condensation.
17. The guarantee shall not cover: (a) any damage to the combustion chamber or the heat exchanger or other
components due to water or weather damage which is the result of, but not limited to improper chimney/venting installation; (b) any fault or defect caused by failure to observe the user instructions supplied with the product or by any alteration, modification, wilful abuse, accident, careless operation or miss­use of the product or by any external sources e.g. transit damage or weather..
18. The guarantee will not cover an appliance that has been found damaged or incomplete prior to installation
but is there after installed without being corrected by sirocco beforehand or removed from the installation prior to Sirocco inspecting.
19. The guarantee will not cover an appliance that has been subsequently removed without Sirocco having the
opportunity to inspect the appliance or without the prior written consent of Sirocco
20. Validation of your installation will be required prior to warranty service/repair; there will be a fee for this. No
other validation will be accepted by Sirocco.
21. The guarantee shall not cover: (a) surface crazing of fibre components e.g. matrix, coals liners etc; (b)
batteries; (c) cosmetic blemishes to polished metal and painted surfaces.
22. Some components are categorised as “user serviceable parts” and will not be carried out as a service visit,
these include ceramic components, decorative trims and fronts, batteries, some electrical and electronic components etc
23. Repairs carried out under the guarantee do not extend the guarantee period. Any parts removed during
guarantee repairs become the property of the company.
24. The guarantee is in addition to, and does not affect, your statutory and other legal rights.
In Addition to the above the following terms and conditions apply to extended 5 year warranty;
25 Extended 5 year parts warranty has to be issued by an appointed Sirocco Premier stockiest, no other stockists
are authorised to issue these warranties
26 The warranty approval number issued by the stockist must be entered at the time of registration (this can be
completed on our website)
27 The extended warranty gives an addition 4 years parts only warranty commencing from the 1
st
anniversary of
the date on purchase, this is limited to the repair or replacement of parts found to be defective in material or
48
workmanship only after confirmation of the defect by a Sirocco engineer or an appointed Sirocco engineer, provided that such parts have been subject to normal conditions of use
28 Any installation, labour, transportation or any other related or expenses arising from defective parts, repair or
otherwise of the same are not covered by this warranty, nor shall Sirocco assume responsibility for any incidental indirect or consequential damages, except as provided by law.
29 It is essential that your Sirocco appliance is serviced, by a suitably qualified Gas Safe engineer or a Sirocco
authorised appointed engineer to carry this out at least every twelve months, as part of your 5 year warranty in addition the flame failure devise or ODS and ceramics on some models will need to be replaced in the 3rd year service as part of the conditions of your 5 year warranty, these items are purchased from the Sirocco
internet website “Spares shop” and are shown as 3rd year service packs, the invoice for these items must be
provided at the time of making the claim.
30 The service log found in the installation instructions must be completed by the service engineer at the time
of the service and an appropriate invoice issued for this and supplied to Sirocco on any claim being made under the warranty
31 The following are not covered by this extended warranty: paint work in the fire chamber, fire fronts, and
decorative trims, ceramic components, glass and batteries, electronic or electric/mechanical components such as remote controls.
Issue; 21/10/11
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