XM Direct Home Tuner
User Guide
Table of Contents
Introduction ....................................................5
Features.................................................................... 6
Safety and Care Information .................................................. 7
What’sintheBox?...........................................................8
XM Direct Home Tuner ....................................................... 9
Home Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Step 1: Connect the XM Direct Home Tuner ......................................12
Step 2: Install the Indoor/Outdoor Antenna......................................14
Step 3: Activate your XM Direct Home Tuner ....................................19
Troubleshooting ................................................21
Product Specifications ..........................................25
Patent Information.......................................................... 27
Environmental Information...................................................27
3
4
Introduction
5
Introduction
Features
Congratulations on your purchase of the XM Direct Home Tuner!
Your new XM Direct Home Tuner lets you enjoy XM Satellite Radio
on any XM Ready home audio system. Simply connect the XM
Direct Home Tuner to the XM jack on your home audio system,
place and aim the antenna for optimum reception, and you’re
ready to start enjoying commercial free music, plus live sports,
news, talk & exclusive entertainment.
And for the latest information about this and other SIRIUSIXM products and
accessories, visit xmradio.com or your favorite retailer.
Please read the entire User Guide before installing your Home Kit
6
!
Safety and Care Information
IMPORTANT! Always read and understand all the instructions to avoid
injury to yourself and/or damage to your device. SIRIUS XM Radio Inc.
disclaims all responsibility for damage from data loss due to breakdown,
repair, or other causes.
• Do not expose to extreme temperatures (above 140˚F or below 4˚F, or
above 60˚C or below 20˚C).
• Do not expose to moisture. Do not use device near or in water. Do not
touch the device with wet hands.
• Do not let any foreign matter spill into device.
• Do not store in dusty areas.
• Do not expose to chemicals such as benzene and thinners. Do not use
liquid or aerosol cleaners. Clean with a soft damp cloth only.
• Do not expose to direct sunlight for a prolonged period of time, and do
not expose to fire, flame, or other heat sources.
• Do not try to disassemble and/or repair device yourself.
• Do not drop your device or subject it to severe impact.
• Do not place heavy objects on device.
• Do not subject device to excessive pressure.
WARNING!
• Opening the case may result in electric shock.
7
Introduction
What’s in the Box?
Home Clamshell Antenna
XM Direct Home Tuner
TIP! Use the remote control included with your home audio system to navigate
through the functions of your new XM Direct Home Tuner.
8
XM Direct Home Tuner
ANT (Silver)
Connection for the
Home Indoor/Outdoor
Clamshell Antenna
XM-Ready connector for
home audio systems
equipped with XM Direct
feature.
9
10
Home Installation
11
Home Installation
There are two parts to setting up your Home Kit. First, connecting the XM Direct
Home Tuner to your home audio system, then placing and aiming the Home
Antenna. Let’s start with setting up the XM Direct Home Tuner set up.
Step 1: Connect the XM Direct Home Tuner
When installing the XM Direct Home Tuner in your home, choose a location in close
proximity to your home audio system and also where the cable from the Indoor/
Outdoor Antenna can reach the XM Direct Home Tuner. Make sure the location has
proper ventilation to avoid over heating.
Connect XM Direct Home Tuner to your stereo
Connect your XM Direct Home Tuner to your XM Ready home audio system. With
power to your XM Ready home audio system turned off, simply connect the end of
the XM Direct Home Tuner cable to the port on the back panel of your XM Ready
home audio system labeled “XM.”
12
Connect the Indoor/Outdoor Antenna
Once you have selected a location, connect the antenna to the ANT IN
connector at the rear of the XM Direct Home Tuner. (After completing a few
additional steps, we will work on the location of the antenna.)
Selecting your XM-Ready home audio system’s XM input
Turn on your XM Ready home audio system and make sure to select the
correct input for your XM Direct Home Tuner. Please refer to your home
audio system’s manual for more information.
13
Home Installation
Step 2: Install the Indoor/Outdoor Antenna
To begin, try experimenting with the Home Antenna to get a feel for the reception
in your location. Move the antenna around the room or from room to room. Aim
it from different windows. In major metropolitan areas, you might find that you
get great reception in several locations without worrying too much about aim and
placement.
Refer to your XM Ready home audio system’s
User Guide for instructions, and access the
Signal or Signal Indicator screen to see a visual
indication of signal strength. If you’re receiving
a good Satellite and Terrestrial signal strength,
you’re done. If not, try some of the suggestions
which follow.
Other Indoor/Outdoor Antenna Installation Suggestions
If you find you are getting a
signal, but it’s inconsistent,
try moving the Indoor/
Outdoor Antenna closer to
a window, ideally one that is
facing due south.
Not sure which way is south?
Think about where the sun
rises (in the east) and sets (in
the west). Then stand so that
14
S
east is to your left and you’ll be facing south. Is there a window in the direction
you’re facing? Move the antenna closer to the window.
TIP! Still not sure which way is south or where to place your Home
Antenna? Look up your location on an online mapping Web site that offers
satellite views of street addresses where you can easily see which way is
south, and what window may offer an unobstructed view of the sky.
Another easy method is to start at any window, then work from window to
window in a simple pattern to find the window gives the best signal strength.
Note that the antenna must also have an unobstructed view. No trees or
buildings blocking its aim. If the antenna is aimed through a window, be
aware that blinds, screens, or any other non glass elements such as thermal
insulation can sometimes cause reception issues. If this is the case, you may
want to use another window or place the antenna outside of the window.
If you find a window that gives you good
signal strength, you can place the antenna
on the windowsill. The antenna may need
to be placed on something to raise it above
the level of the window frame.
If you don’t have a window where you
receive a consistent signal, or placing
the antenna in a window is not a practical
solution for you, BETTER reception
can be achieved by placing the antenna
outside on a window ledge, porch, table,
or patio. The location you choose should
SOUTH
15
Home Installation
provide the antenna with a clear view of
the southern sky.
If none of the previous solutions work
for you, then the BEST reception can
be achieved by mounting the antenna
outdoors, with a clear view of the
southern sky.
SOFFIT
Note that you will want to consider any
potential hazards when you choose
the mounting location, and possibly
consider professional installation.
SIRIUS XM Radio Inc. is not liable for
any damages.
To mount the antenna, you will
need four screws (not included)
with a 1/4” head (e.g., an M3
screw), and that are suitable
for the material onto which
you are affixing the antenna,
(e.g., wood, metal, etc.). The
screws should be spaced 1 3/8”
apart horizontally and 1 1/8”
vertically. Refer to the template
on “Indoor/Outdoor Antenna
Template” on page 30.
SOUTH
OUTDOORS
SOUTH
16
Once you have found a suitable location for
the antenna, route the antenna cable to the
XM Direct Home Tuner. Be sure you avoid
any obstructions that could crimp, kink, or
twist the cable. Use protective grommets
1-3/8 in
wherever rough openings are encountered.
If the antenna is installed outdoors, route
the cable from the antenna location to the
1-1/8 in
interior of the home, working the cable
through the basement, under a window
sill, etc., and make adjustments to take up
cable slack as necessary.
TIP! If your Indoor/Outdoor Antenna’s cable isn’t long enough, visit xmradio.
com/accessories, or your favorite retailer, and consider a 50 ft. Indoor/
Outdoor Antenna Extension Cable or a Wireless Home Signal Repeater.
If the signal is good for either Satellite or Terrestrial (or both), and you
are hearing the audio from the the home audio system, the installation is
complete.
If the signal reception is low, or intermittent, try another location for the
antenna. Verify that the antenna is pointed south, and that the antenna’s view
of the sky is not blocked by a tree, a building, a bridge, or anything else. Adjust
until you are receiving a good signal.
The Indoor/Outdoor Antenna’s reception can also be tweaked by opening or
closing the antenna clamshell, and turning the antenna. While observing the
signal strength, make small adjustments to the angle of tilt of the clamshell
17
Home Installation
until the highest possible signal strength is achieved. If you have not wall
mounted the antenna, turn the antenna slightly to the right or left and observe
if the signal strength increases. For each tweak, allow a few seconds in each
position to determine if the signal strength increases.
SOUTH
If the signal reception is good, but there is no audio, verify that the XM Direct
Home Tuner has a good connection to the XM input on the back of your audio
system. Also, be sure that the system is set to the XM tuner input source and the
volume is raised to an audible level.
If you still have questions, for example, ‘Are there any other options/things I
should consider?’, etc., refer to “Troubleshooting” on page 22.
18
Step 3: Activate your XM Direct Home Tuner
Before you can enjoy commercial-free music, plus live sports, news, talk & exclusive
entertainment, you need to activate your XM Direct Home Tuner.
1 Make sure your XM Direct Home Tuner is properly installed,
turned on, and receiving the XM signal so that you can hear the
audio on channel 1
2 Make a note of your XM Radio ID. You can find it on channel 0, on
a label on the bottom of the gift box, and on the label on
the bottom of your XM Direct Home Tuner.
NOTE! The XM Radio ID does not use the letters I, O, S, or F.
3 Activate your service:
• Online: Go to www.xmradio.com and click on“ACTIVATE
RADIO” in the top right corner
.
OR
• By phone: Call 1-800-XM-RADIO (1-800-967-2346)
19
4When your service is activated, your XM Direct Home Tuner will
receive all channels to which you have subscribed. At this time,
if you press the channel up or channel down buttons on your home
audio system, you can scroll and tune other channels. Activation
usually takes 10 to 15 minutes, but may take up to an hour. We
recommend that your home audio system remain on until activated.
20
Troubleshooting
21
Troubleshooting
Your XM Direct Home Tuner has been designed and built to be trouble free, but if
you experience a problem, try this:
• Check that all connections are firm and secure.
• Make sure you have connected the XM Direct Home Tuner as described in
this User Guide.
• Check the home audio system’s front panel display or connected TV screen
for system messages. If you see any of these items try the solution shown.
• Note that some of these items may be abbreviated depending on the
display capabilities of the connected audio device.
If you see this on the screen: Try this:
No Signal • Move the antenna to a south-facing window. Not
sure which way is south? Think about where the
sun rises (in the east) and sets (in the west).
Then stand so that east is to your left and
you’ll be facing south. Is there a window in the
direction you’re facing?
• You may need to find a better location for the
antenna. Refer to “Step 2: Install the Indoor/
Outdoor Antenna” on page 14.
Check Antenna • Make sure that the Indoor/Outdoor Antenna
Channel Off Air • The channel you’ve selected is not currently
Loading • Your Tuner is acquiring audio or program
22
cable is firmly and securely plugged into the XM
Direct Home Tuner. Make sure the cable is not
bent or broken.
broadcasting. Tune to another channel.
information. This message usually goes away in
a few seconds.
If you see this on the screen: Try this:
Check XM Tuner • Confirm the XM Direct Home Tuner cable is fully
connected to the home audio system.
Channel Unauthorized • You selected a channel that is blocked or cannot
be received with your XM subscription package.
• Consult the latest channel guide at www.
xmradio.com for the current list of channels.
Channel Unavailable • The selected channel is not available. The
channel may have been reassigned to a different
channel number.
• Consult the latest channel guide at www.
xmradio.com for the current list of channels.
Updating • Your tuner is being updated with the latest
encryption code. Wait until the update is done.
• You may be trying to tune to a channel that is
blocked or unavailable. Tune to another channel.
— • No program information, such as artist name,
song title, or channel exists.
23
If this happens:
You do not receive all the
channels to which you subscribed
• If you have not yet activated your service, refer
to the Activation section in the User Guide
which accompanied your radio.
No audio • Check all cables between your tuner and your
home audio system for a firm and secure
connection.
• Ensure you have selected the proper input
source on your home audio system.
Audio fades or has static when
listening
No song title or artist name is
displayed
Traffic and Weather channels
sound different from other
channels
• Check all cables for a firm and secure
connection.
• The information may not be available or
updates may be in progress.
• These channels use a different audio technology
than other channels so they often sound
different from other channels.
24
Product Specifications
25
Product Specifications
Connector
Type
Cable length 3.3feet(1meter)
Dimensions 85 mm (W) X 52 mm (H) X 17.45 mm (D)
Weight 2.0 oz (56 g)
Power requirements 5V DC, 0.3A (Max) supplied by XM Ready
Male (XM Direct)
3.35in(W)X2.05in(H)X0.69in(D)
home audio system
Operating Temperature 4° F to +140° F ( 20° C to+60° C)
Antenna
Type
Connector SMB Male
Cable length 21 feet (6.4meters)
26
Indoor/Outdoor Clamshell
Patent and Environmental Information
Patent Information
It is prohibited to, and you agree that you will not, copy, decompile,
disassemble, reverse engineer, hack, manipulate, or otherwise access and/or
make available any technology incorporated in this product. The music, talk,
news, entertainment, data, and other content on the Services are protected
by copyright and other intellectual property laws and all ownership rights
remain with the respective content and data service providers. You are
prohibited from any export of the content and/or data (or derivative thereof)
except in compliance with applicable export laws, rules and regulations. The
user of this or any other software contained in a SIRIUS|XM radio is explicitly
prohibited from attempting to copy, decompile, reverse engineer, hack,
manipulate or disassemble the object code, or in any other way convert the
object code into human readable form.
Environmental Information
Follow local guidelines for waste disposal when discarding packaging and
electronic appliances.
Your Home Kit is packaged with cardboard, polyethylene, etc., and does not
contain any unnecessary materials.
WARNING: This product contains chemicals known to the State of California
to cause cancer and birth defects or other reproductive harm.
27
FCC Statement
The user is cautioned that changes or modifications not expressly approved by SIRIUS XM
Radio Inc. can void the user’s authority to operate this device.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may
cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the installation instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna of the affected receiver.
• Increase the separation between the SIRIUS|XM equipment and the affected receiver.
• Connect the SIRIUS|XM equipment into an outlet on a circuit different from that to
which the affected receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
WARNING! The FCC and FAA have not certified Satellite Radio Receiver use in any
aircraft (neither portable nor permanent installation). Therefore, SIRIUS XM Radio Inc. cannot
support this type of application or installation.
28
Copyrights and Trademarks
Hardware and subscription sold separately. Activation fee, other fees,
and taxes required. Installation required with some equipment. Except for
the MiRGE radio, and as specifically provided, SIRIUS and XM Radios and
accessories are compatible only with their respective subscription service.
Subscriptions governed by, as applicable, the SIRIUS Terms & Conditions
available at sirius.com, or the XM Customer Agreement available at xmradio.
com. Prices and programming are subject to change. SIRIUS XM U.S. Service
only available in the 48 contiguous United States and D.C. Service available
in Canada; see www.siriuscanada.ca or www.xmradio.ca. © 2010 SIRIUS
XM Radio Inc. SIRIUS, XM and all related marks and logos are trademarks
of SIRIUS XM Radio Inc. and its subsidiaries. All other trademarks, service
marks and logos are the property of their respective owners. All rights
reserved.
29
30
Indoor/Outdoor Antenna Template
1-3/8”
1-1/8”
xmradio.com
SIRIUS XM Radio Inc.
1221 Avenue of the Americas
New York, NY 10020
1.800.967.2346
© 2010 SIRIUS XM Radio Inc.
XM Direct Home Tuner User Guide (XHD2KUG0809) 030710a
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XM
90
Day Limited Warranty
What
this
Warranty Covers
This warranty covers defects in material and workmanship
for
90
days from
the
dateofpurchase by the
original retail purchaser only.
XM
Satellite Radio Inc. ("XM"),atits
sole option, will repairorreplace the
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or
reconditioned product
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for
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Replacement products are warrantedtobe free from defects
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Warranty Does
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This warranty does not
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as
used,asis,
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for
installation, removal
or
reinstallationofthe product;
correction
of
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as
elimination
of
externally generated static
or
noise and
antenna placementand aiming; defects
or
damage caused by alteration, improperinstallationorremoval,
use of
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party
accessories, mishandling, misuse, neglect, accident, power surgesoracts of nature.
How
to
Obtain Warranty Service
To
obtain warranty service, please call
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Listener Care
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You
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defect.
You
must prepay
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OF
LIABILITY
THE LIABILITYOFXM
UNDER
THIS WARRANTYISLIMITEDTOREPAIR
OR
REPLACEMENTASPROVIDED
ABOVE
AND,
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EVENT,
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ANY IMPLIED
WARRANTY
OF
MERCHANTABILITY, MUST
BE
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MONTHS
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DATE
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ORIGINAL PURCHASE.INNO
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XM
90-0ay
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(X900WC0709)
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