Siqura S-64 E v2, EVE ONE, EVE 4x4, EVE FOUR User Manual

S-64 E v2 / EVE

Firmware version 1.5.0

H.264 Video encoder series

User Manual

Note: To ensure proper operation, please read this manual thoroughly before using the

product and retain the information for future reference.

S-64 E v2 / EVE 1.5.0 User Manual v4 (141909-4) AIT55

Nothing from this publication may be copied, translated, reproduced, and/or published by means of printing, photocopying, or by any other means without the prior written permission of Siqura.

Siqura reserves the right to modify specifications stated in this manual.

Brand names

Any brand names mentioned in this manual are registered trademarks of their respective owners.

Liability

Siqura accepts no liability for claims from third parties arising from improper use other than that stated in this manual.

Although considerable care has been taken to ensure a correct and suitably comprehensive description of all relevant product components, this manual may nonetheless contain errors and inaccuracies. We invite you to offer your suggestions and comments by email via t.writing@tkhsecurity.com. Your feedback will help us to further improve our documentation.

How to contact us

If you have any comments or queries concerning any aspect related to the product, do not hesitate to contact:

Siqura B.V. Zuidelijk Halfrond 4 2801 DD Gouda The Netherlands

General : +31 182 592 333 Fax : +31 182 592 123 E-mail : sales.nl@tkhsecurity.com WWW : www.siqura.com

Contents

1 S-64 E v2 / EVE Help ................................................................................. 5

2 S-64 E v2 at a glance ................................................................................. 6

3 Meet the EVE family .................................................................................. 7

4 Webpage features ..................................................................................... 9

5 Live Stream ............................................................................................... 11

6 Camera ..................................................................................................... 13

6.1 Camera Management ........................................................................... 13

6.2 Image Quality ..................................................................................... 14

6.3 Overlays ............................................................................................. 15

6.4 Streaming Profiles ............................................................................... 18

6.5 PTZ ................................................................................................... 21

6.6 Privacy Mask (S-64 E v2) ...................................................................... 22

7 Events ....................................................................................................... 24

8 Recording .................................................................................................. 25

9 Device ....................................................................................................... 27

9.1 Device Management ............................................................................. 27

9.2 Network ............................................................................................. 28

9.3 Date & Time ........................................................................................ 30

9.4 Security ............................................................................................. 32

9.5 User Management ................................................................................ 34

9.6 SNMP (S-64 E v2) ................................................................................ 35

10 Diagnostics ............................................................................................... 36

10.1 Logging .............................................................................................. 36

10.2 LED ................................................................................................... 36

11 Analytics ................................................................................................... 37

11.1 Motion Detection ................................................................................. 37

11.2 Tampering .......................................................................................... 38

11.3 Quality Monitor .................................................................................... 39

12 Advanced .................................................................................................. 40

12.1 Direct Streaming ................................................................................. 40

12.2 Data .................................................................................................. 41

12.3 Digital I/O .......................................................................................... 42

12.4 Audio ................................................................................................. 42

12.5 FTP .................................................................................................... 43

13 Troubleshooting ........................................................................................ 45

13.1 Date & Time issues .............................................................................. 45

13.2 FTP issues .......................................................................................... 45

13.3 Logon issues ....................................................................................... 45

13.4 Network issues .................................................................................... 46

Contents

13.5 PTZ issues .......................................................................................... 46

13.6 Upgrade issues .................................................................................... 47

13.7 Video issues ........................................................................................ 47

13.8 Webpage issues ................................................................................... 48

Acknowledgements ................................................................................... 49

Index ...................................................................................................... 50

1 S-64 E v2 / EVE Help

What this manual covers

This manual applies to Siqura's S-64 E v2 and EVE video encoder series. It provides the context-sensitive Help that can be opened from the built-in webpages. The Help topics explain:

● How to operate the unit

● How to adjust device settings

● How to manage user accounts

● How to resolve occurred issues

Note: When describing shared features, this manual uses the generic term "unit" to refer to the S-64 E v2 and EVE encoders. In descriptions of distinguishing features, the individual product names are used.

For installation and connection instructions, see the Quick Start Guide supplied with your unit.

Who should read this manual

This manual is written for engineers, administrators, operators and other users who are involved in installing, operating or maintaining this unit.

What you should already know

When working with this unit, basic understanding and skills in the following fields are recommended:

● Ethernet network technologies and Internet Protocol (IP)

● Windows environments

● Web browsers

● Video, audio, data, and contact closure transmissions

● Video compression methods

Why specifications may change

At Siqura, we are committed to delivering high-quality products and services. The information given in this manual was current when published. As we continuously seek to improve our products and user experience, all features and specifications are subject to change without notice.

We like to hear from you!

Customer satisfaction is our first priority. We welcome and value your opinion about our products and services. Should you detect errors or inaccuracies in this manual, we would be grateful if you would inform us. We invite you to offer your suggestions and comments via t.writing@tkhsecurity.com. Your feedback helps us to further improve our documentation.

2 S-64 E v2 at a glance

S-64 E v2

● Four-channel H.264 video encoder

● ONVIF Profile S

● Edge recording

● Picture enhancement

● Image quality monitor

● Advanced tamper detection

● 960H Support

● Duplex serial data

● Open Streaming Architecture (OSA)

● Available with SFP interface

3 Meet the EVE family

EVE ONE

● One-channel H.264 video encoder

● Click & Go – compact DIN rail mounting

● 2x Digital I/O

● Edge storage on μSDHC card

● Available with Power over Ethernet (PoE)

EVE FOUR

● Four-channel H.264 video encoder

● Click & go: compact DIN rail mounting

● 8x Digital I/O

● 4x Audio in, 1x audio out

● Edge storage on μSDHC card

● Available with Power over Ethernet (PoE)

Meet the EVE family

EVE 4x4

● Modular 4x four-channel H.264 encoder

● Edge storage on μSDHC card (4x)

● 4x 4 Audio in; 4x 1 audio out

● 4x 8 Digital I/O

EVE family shared features

● High resolution: 960 H support (960x576 pixels)

● Advanced picture enhancement

● Image quality monitoring

● Tamper detection

● ONVIF Profile S

4 Webpage features

Siqura video encoders provide a built-in web server which makes it easy to access and operate these products over the network.

Browser-based access

Using a standard web browser on a PC with an IP connection to the unit, you can open the Live Stream page and view live video from one or more connected cameras. Users with appropriate permissions can also open the configuration pages to manage the unit's device and user settings. Siqura encoders support the latest two versions of Chrome, Internet Explorer, Firefox, and Safari.

Use the vertical menu on the left to navigate the webpages of the unit. Clicking an entry opens the associated page or a submenu.

Tip: To find a specific webpage quickly, type its name in the search-as-you-type box above the menu.

Page layout

Webpage layout is single-page or content is organised across multiple tabs located at the top of the page. When clicked, each tab shows related commands and settings. The active tab is identified by its highlighted and underlined title.

Camera preview

Pages such as Live Stream, Overlays, Motion Detection, and Tampering include a camera preview. You use it to view live video or determine the effect of your settings when making changes for specific functions. Click the Play/Pause buttons in the centre of the preview to control video streaming. To display these buttons when hidden, move the mouse pointer over the preview pane.

Play live video stream

Pause live video stream

Switch camera (multichannel units)

The Live Stream page on multichannel units is opened in matrix mode, displaying a two-bytwo grid with images from all connected cameras. An individual camera view can be selected and brought to the foreground by clicking the buttons that appear when you move the mouse pointer over the previews.

Show the previous/next camera view.

Show the camera view associated with this option button.

Webpage features

Revert button

The Revert button appears when you adjust specific settings. You can use it to undo your changes. The button is available until you leave the webpage.

Restore the setting to its original state (at the time of opening the webpage).

5 Live Stream

On the Live Stream page, you can view live video from one or more connected sources. If the source is a PTZ camera, you can operate this camera if it supports the driver selected on the PTZ page (see "PTZ" on page 21).

Preview layout

On successful connection to the unit, the Live Stream page is opened, showing:

● A single-camera preview (one-channel units)

● A 2x2 video matrix (multichannel units)

View live video

Video is paused when you open the Live Stream page.

1 Move your mouse pointer over the preview pane.

2 In the centre of the preview pane, click Play.

Streaming video from the connected source(s) is displayed.

Video streaming can be stopped with Pause.

Maximised mode (multichannel units)

You can enter maximised mode to bring a preview to the foreground.

1 Move your mouse pointer over the preview pane.

2 Click the Next/Previous buttons (see "Webpage features" on page 9) to select the

preview you want to maximise.

For direct access, you can click the appropriate camera button at the bottom of the preview pane.

This enlarges the preview and hides the other images.

Full-screen mode

For better observation, you can enter full-screen mode.

1 In the upper-right corner of the preview pane, click Full-screen.

The preview pane now fills your entire screen.

2 To return to the previous mode, click Close full-screen or press Esc on your keyboard.

Use your browser for PTZ control

A PTZ camera connected to the unit can be controlled from your web browser.

Note: First go to the PTZ page (see "PTZ" on page 21) to activate a PTZ driver which is supported by the camera.

With the driver activated, you can operate the camera from the Live Stream page.

1 On multichannel units, click the Next/Previous buttons to select the camera you wish

to control.

2 In the upper-right corner, click Show PTZ controls.

A yellow circle appears in the centre of the preview.

3 To position the camera, drag the highlighted dot across the circle in the direction you

need.

It is also possible to move the camera by clicking in the circle.

4 To adjust Zoom, Focus, and Iris as needed, drag the corresponding sliders.

5 To save a camera position as a preset, click the Favourites button, Store current

position as preset.

Live Stream

6 To recall a preset camera position, click Select, and then click the required preset.

7 To delete a selected preset, click the Recycle button, Delete preset.

Note that a deleted preset is irretrievably lost! You are therefore asked to confirm the deletion.

More preset management functions are available on the PTZ page (see "PTZ" on page 21). There, you can rename presets, add reserved presets, and delete multiple presets in one go.

Take a snapshot

It is possible to take a snapshot of the camera preview(s) on the Live Stream page.

● In the upper-right corner, click Take snapshot.

The picture is saved in JPG format to your Downloads folder.

The file name includes the camera name and date/time information.

Record a live stream

You can record the video on the Live Stream page to your PC. The names of the AVI format files include date and time information to identify the recordings.

1 In the upper-right corner, click Start recording.

The record button flashes red to show that you started a recording.

2 To stop the recording, click Stop recording.

Your browser can now download the recording.

6 Camera

Per channel, the unit can take an input signal from an analogue camera and convert it to two digital video streams. On the webpages grouped under Camera, you can adjust video streaming, image quality, and camera management settings.

In This Chapter

6.1 Camera Management.............................................................................................13

6.2 Image Quality...................................................................................................... 14

6.3 Overlays.............................................................................................................. 15

6.4 Streaming Profiles.................................................................................................18

6.5 PTZ.....................................................................................................................21

6.6 Privacy Mask (S-64 E v2)....................................................................................... 22

6.1 Camera Management

On the Camera Management page, you can assign a camera name and select the aspect ratio. On S-64 E v2 encoders, you can also enable/disable the video input, set the input impedance, and select a video standard.

Name

Type a descriptive name in the Name box. This makes the camera easily identifiable on the network. Preferably, use a unique name, one that includes the physical location, for example. The name you give here can be displayed as an overlay (see "Overlays" on page 15) over the camera images. When the overlay is enabled, the camera name is visible in the webpage previews in your browser and in the video streams transmitted by the unit.

Input

A video input is enabled by default. You can choose to set this input to Disabled. This is typically done when no video signal is connected to an input.

If you disable the input:

● No “Video loss”, “Image quality” and “Tamper detect” alarms will be raised.

● The blue screen with “No Video” will not be shown when no input signal is connected.

● A black image with reduced frame rate with only the OSD-texts will be streamed.

Aspect ratio

The aspect ratio determines the proportional relationship between the width and height of the video images. As different cameras may stream differing video standards, you may want to adjust the aspect ratio for optimal image display.

1 Click the Aspect ratio list.

2 Select 4:3 (standard aspect ratio) or 16:9 (wide-screen).

Input impedance (S-64 E v2)

Impedance is the measure of resistance to signal current flow. With one video source on one video input, select 75 Ohm. With a number of video inputs in parallel using one video source, use High-Z on all inputs except the last.

Camera

Video standard (S-64 E v2)

This video display standard you select here - PAL, NTSC, or Auto - determines the available frame rates on the Streaming Profiles page - that is 25 fps for PAL and 30 fps for NTSC.

6.2 Image Quality

On the Image Quality page, image quality settings are overlaid over the video shown in the camera preview. Use these settings to enhance the image quality for optimal display in your web browser or in an application you are using to extract the video stream. Any changes you make are immediately effective and visible in the preview.

Note: On multichannel units, the settings on this page can be adjusted per individual camera. Select the intended camera by clicking the Next/Previous buttons as needed, and then make the required changes.

Noise filter

It is possible to (partially) remove noise from the video signal.

1 Click the Noise filter list.

2 Select Weak, Average, or Strong as required.

Selecting Off disables the filter.

Auto-enhancement

When set to On, this function continuously analyses the images and dynamically adjusts the image quality to compensate for changing conditions.

Manual enhancement

Image quality can be controlled manually.

1 Set Auto-enhancement to Off.

2 While observing the changes in the preview, move the Brightness, Colour saturation,

Contrast, Hue, and Sharpness sliders until you achieve optimal viewing quality.

Note: With manual enhancement, the settings are not dynamically adjusted when conditions

change.

Brightness

Use this function to adjust the brightness level of the video images to your viewing conditions.

Colour saturation

Use this function to adjust the intensity (purity) of the colours in the video images.

Contrast

Use this function to adjust the contrast level of the video images to your viewing conditions.

Hue

Use this function to enhance the colours in the video images if they do not look natural.

Sharpness

Use this function to adjust image sharpness to your viewing conditions.

Camera

6.3 Overlays

It is possible to add independently configurable text lines to the video signal for on-screen display (OSD) purposes. On S-64 E v2 units, you can also add a graphical image.

Product Text lines Graphic

EVE ONE, EVE FOUR, EVE 4x4 2x N/A

S-64 E v2 3x 1x

Overview

The Overlays page has the following tabs:

● Overlay management

Use this tab to add and delete text lines and a graphical image (S-64 E v2). You can position the objects over the video image and determine their appearance.

● Font management

Use this tab to select, add, and delete fonts.

● Image management (S-64 E v2)

Use this tab to select, add, and delete a graphical image.

Overlay management buttons

Overlays are created on the Overlay management tab. The Add text overlay and Add image overlay (S-64 E v2) buttons open a dialogue box with overlay settings.

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