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Notices Information
Safety cautions
To use the Phone follow the instructions in this manual.
To use the power adapter that delivered with the phone. Other power adapters may damage the
phone.
The phone is only for indoor use. And also avoid in high humidity, water and some other liquids.
Do not use the phone during thunderstorms.
CE
FCC
WEEE Warning
To avoid the potential effects on the environment and human health as a result of the
presence of hazardous substances in electrical and electronic equipment, end users of
electrical and electronic equipment should understand the meaning of the crossed-out
wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste and have
to collect such WEEE separately.
Cleaning
To clean the device, use an anti-static cloth. Please avoid cleaning liquids as they might damage the
surface or internal electronics of the phone.
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Table of Content
Notices Information ........................................................................................................................ 1
Safety cautions .......................................................................................................................... 1
WEEE Warning ......................................................................................................................... 1
Cleaning .................................................................................................................................... 1
Table of Content ............................................................................................................................. 2
Getting Started ................................................................................................................................ 5
Packing List .............................................................................................................................. 5
Phone Installation ...................................................................................................................... 8
1. Attach the Foot stand ..................................................................................................... 8
2. Connect the Handset and optional Headset ................................................................... 9
3. Connect the Network and Power ................................................................................. 10
Initialization ............................................................................................................................ 10
Status ....................................................................................................................................... 12
Registration ............................................................................................................................. 13
Idle Screen .............................................................................................................................. 16
Getting Familiar with Your Phone............................................................................................... 17
Hardware Components Preview .............................................................................................. 17
Icon Preview ........................................................................................................................... 19
LED Instruction....................................................................................................................... 20
Power Indicator LED ...................................................................................................... 21
Line LED:(Line Key set as Line) .................................................................................... 21
BLF or BLF List Key LED :( Line Key set as BLF) ...................................................... 21
Shared Line Key LED: .................................................................................................... 21
Other Key Led ................................................................................................................. 22
Info Key Instruction ................................................................................................................ 22
User Interface .......................................................................................................................... 24
Line Key Function Overview .................................................................................................. 25
Basic Features Configuration ..................................................................................................... 27
Web Login ............................................................................................................................... 28
Administrator Password .......................................................................................................... 29
Basic Network Setting ............................................................................................................ 30
WAN Port ........................................................................................................................ 31
PC Port ............................................................................................................................ 33
Language ................................................................................................................................. 35
Time and Date ......................................................................................................................... 36
Ring Tone ................................................................................................................................ 39
Volume .................................................................................................................................... 42
Screen Saver ............................................................................................................................ 42
Backlight ................................................................................................................................. 44
Contact Management .............................................................................................................. 45
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Local Directory ....................................................................................................................... 45
Remote Phonebook ................................................................................................................. 49
Call History ............................................................................................................................. 49
LDAP Phonebook ................................................................................................................... 53
Broadsoft Phonebook .............................................................................................................. 55
Call log .................................................................................................................................... 56
Search Contact: ....................................................................................................................... 57
Other features settings ................................................................................................................ 58
Dial Plan .................................................................................................................................. 58
Emergency Call ....................................................................................................................... 60
LED Status Setting .................................................................................................................. 61
Action URL ............................................................................................................................. 62
Softkey Layout ........................................................................................................................ 62
Ext Key ................................................................................................................................... 63
Programmable Key ................................................................................................................. 63
Basic Call Features ...................................................................................................................... 64
Place a Call ............................................................................................................................. 64
End a Call ................................................................................................................................ 66
Redial a Call ............................................................................................................................ 67
Receive a Call ......................................................................................................................... 67
Incoming Call Show Mode ..................................................................................................... 68
Auto Answer ........................................................................................................................... 68
Call Hold ................................................................................................................................. 69
Call Transfer ............................................................................................................................ 70
Call Conference....................................................................................................................... 73
Call Forward ........................................................................................................................... 74
Call Return .............................................................................................................................. 79
Call Waiting Tone .................................................................................................................... 80
Hide Caller ID ......................................................................................................................... 81
Reject Anonymous .................................................................................................................. 82
Call Mute ................................................................................................................................ 83
DND ........................................................................................................................................ 83
Key as Send ............................................................................................................................. 84
No Key Entry Timeout ............................................................................................................ 85
Dail-Now Timeout .................................................................................................................. 85
Keypad Lock ........................................................................................................................... 86
Hot Line .................................................................................................................................. 87
Function Key Features Settings ................................................................................................. 89
Line ......................................................................................................................................... 89
Speed Dial ............................................................................................................................... 89
BLF ......................................................................................................................................... 90
BLF List .................................................................................................................................. 92
Voice Message ......................................................................................................................... 93
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Direct Pickup .......................................................................................................................... 94
Group Pickup .......................................................................................................................... 95
Call Park .................................................................................................................................. 96
Intercom .................................................................................................................................. 97
DTMF ..................................................................................................................................... 98
Prefix ..................................................................................................................................... 100
Local Group .......................................................................................................................... 101
XML Group ........................................................................................................................... 102
LDAP .................................................................................................................................... 103
XML Browser ....................................................................................................................... 104
Broadsoft Group .................................................................................................................... 105
Conference ............................................................................................................................ 105
Forward ................................................................................................................................. 106
Transfer ................................................................................................................................. 107
Hold....................................................................................................................................... 108
Group Listening .................................................................................................................... 108
DND ...................................................................................................................................... 109
Redial .................................................................................................................................... 110
SMS....................................................................................................................................... 110
Send SMS ...................................................................................................................... 110
Set SMS Memory Key .................................................................................................. 111
Record ................................................................................................................................... 112
URL Record .......................................................................................................................... 113
Paging ................................................................................................................................... 114
Shared Line ........................................................................................................................... 114
Public Hold ........................................................................................................................... 116
Private Hold .......................................................................................................................... 117
Hot Desking .......................................................................................................................... 118
ACD ...................................................................................................................................... 120
Zero Touch ............................................................................................................................ 121
Multicast Paging ................................................................................................................... 122
Sending RTP Stream ..................................................................................................... 122
Receiving RTP Stream .................................................................................................. 123
Upgrade ....................................................................................................................................... 124
Factory Reset ........................................................................................................................ 124
Pcap Feature .......................................................................................................................... 125
System Log ........................................................................................................................... 126
Upgrade ................................................................................................................................. 126
Configuration File ................................................................................................................. 128
Troubleshooting .......................................................................................................................... 130
Why is the phone LCD screen blank? ................................................................................... 130
Why does the phone display "Network Unavailable"? ......................................................... 130
Why can’t I get a dial tone? .................................................................................................. 130
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How to set the tones? ............................................................................................................ 130
How to download XML Configuration? ............................................................................... 131
How to Import Trusted CA certificate? ................................................................................. 131
How to Import Server CA certificate? .................................................................................. 132
How to use Vlan? .................................................................................................................. 132
How to Upgrade via FTP? .................................................................................................... 138
How to make Ringtone? ........................................................................................................ 139
How to use Open VPN? ........................................................................................................ 140
Failover Notes ....................................................................................................................... 141
How to Use Auto Provision Phonebook? .............................................................................. 142
Getting Started
Packing List
The package contains the following parts, please check if all the items are not missed:
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1. The phone device
2. The footstand
3. Handset
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4. Headset cord
5. Power adapter
6. Ethernet cable
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Phone Installation
1. Attach the Foot stand
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2. Connect the Handset and optional Headset
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3. Connect the Network and Power
Initialization
After your phone has been powered up, the system boots up and performs the following steps:
Automatic Phone Initialization
The phone finishes the initialization process by loading the saved configuration. The phone LCD
screen will display "Booting"
And then show “Initializing “during the initialization.
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The IP Phone will upgrade the firmware if there is a new firmware on your server. And the IP Phone
will show “Check firmware, please waitg…“ after initialization.
Then IP Phone will show Reboot information:
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By default the phone attempts to contact a DHCP server in your network in order to obtain its valid
network settings, e.g. IP address, subnet mask, default gateway, DNS server.
Status
You can view the system status of your phone via phone user interface or web user interface. The
information of phone status includes: Information (e.g., Model, IP, MAC, Firmware, Hardware),
Network (e.g., WAN Type, IP, Mask, LAN Type, Gateway, DNS… )Account (e.g., register status of
accounts)
To view the phone status via phone interface:
1. Press Menu →Status →InformationNetwork/ Account
2. Press Menu →Status →Network
3. Press Menu →Status →Account
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To view the phone status via Web interface:
Login webpage (For How to login, please refer to Web Login)
View the information of Version, Account and Network.
Registration
To register via phone interface:
1. Press Menu SettingAdvanced setting (default password: admin)Accounts
2. Select the desired account
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3. Select Enable for Account active
4. Filled the SIP Server
5. Filled the Failover SIP server if need (Optional)
6. Filled the Outbound Proxy (Optional)
7. Filled the SIP User ID, Authenticate ID
8. Filled the password, Name (shown on LCD) and Ringtone.
9. Press Save to save the configuration.
Note:
If there is a port of sip server, you need to press “1” on the keypad, then you will find the “:”.
Additional Information:
When the current input method is ABC/abc/2ab,
Pressing “1”, you will find “, . ?:;”
Pressing “0”, you will find “ < >(){}[]”
Pressing “*”, you will find “*/”!@$”
Pressing “#”, you will find “#’%&*|”
To register via web interface:
1. Login webpage and Click AccountBasic
2. Select the desired Account
3. Select Yes for Account Active
4. Filled the Primary SIP SERVER and other account information
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Note:
1. All fields with * must be filled. If changed, it requires a phone restart.
2. Account Status says the account registered successfully or not.
3. When change the account information via phone, it will shown Restart note when back
to idle page.
5. Click to save the configuration.
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Name
Description
1. Date&Time
It shows the phone’s time & date. For Date&time setting, see
Time&Date
2. Notice
It shows the phone features status, More see Icon Preview
3. Line Keys
This area shows the four line key labels. Line keys are also can be
used as other function keys. For more information you can refer to
Line Keys
4. Soft Key
This area shows the soft key labels. The default soft key labels are
“History”, “Directory”, “DND” and “Menu”. More to see
Programmable Key
5. Default Account
This shows the current use account. User can use
to change the default use account.
6. Wallpaper
This shows the backgrounds picture. You can also change it.
For more information you can refer to Wallpaper.
Idle Screen
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Item
Description
LCD screen
To Presentation all information about the date& time, accounts,
soft keys, messages, calls and other some information.
Power Indicator LED
To indicate the power status
Line keys
The phone supported up to 4 accounts
1. Steady green: idle interface, during a call..
2. Blink red: a call incoming
Soft keys
Labels automatically to identity their context-sensitive features.
Navigation keys
1. OK.
Up arrow key: To move up of the selection shows on the
screen.
Right arrow key: To move right of the selection
shows on the screen.
Left arrow key: To move left of the selection shows on the screen.
Down arrow key: To move down of the selection shows
Getting Familiar with Your Phone
Hardware Components Preview
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on the screen.
1. To return to idle screen.
2. To cancel the information or call on the screen.
Mute key
1. To mute the voice during the call (green light).
2. To un-mute the call.
Conference
To place a conference call
Line Keys
To be configured as different function as:
1. Line
2. Speed Dial
3. BLF
4. BLF List
5. Voice mail
6. Direct Pickup
7. Group Pickup
8. Call Park
9. Intercom
10. DTMF
11. Prefix
12. Hold
13. Conference
14. DND
15. Redial
16. Transfer
17. SMS
18. Hot-desking
19. Call Return
20. Paging
21. Record
22. Shared Line
The LED lights status when set as Shared line:
Stay green: Idle
Stay red: Busy
Blinked green: Ring Back
Blinked red: A call incoming
Steady orange: During a call
Blinked orange: Public Hold
Blinked green: Private Hold
Light Drown: Unregistered
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Speaker
Press this button to place a call in hands-free mode.
Redial
To dial the previous dialed number.
To act as send key.
Volume
To decrease the volume.
To increase the volume.
Hold
To hold or to resume a call during a conversation.
Information
To show the accounts status and some other relevant
information.
Transfer
To transfer a call to a third party.
To enable or disable Forward feature during the idle page.
Alphanumeric keypad
To enter the phone numbers, letters and so on.
Message
To indicator the New message, and press to read.
Headset
To indicate that the phone is or not in Headset mode.
Icon
Description
Network down
Registered succeed
Unregistered
Speakerphone mode
Handset mode
Headset mode
Icon Preview
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Voice messages
Text message
Mute
Do Not Disturb
Volume is 0
Hold
Received calls
Dialed Calls
Missed calls
Forward calls
Conference
Keypad locked
Keypad unlocked
LED Instruction
This part mainly instructs the LED status. The Power LED Status describe on the premise that the
LED setting all set as Yes. For LED status setting, please refer to: LED Status Setting
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LED Status
Description
Steady Green
Idle status for the monitored line
Steady Red
The monitored line is calling or during a call
Blinked red
The monitored line is ringing.
Off
All other unknown status
LED Status
Description
Blinked green
Ringing or have missed call
Steady Green
Idle status(Power on)
Off
Powered off.
LED Status
Description
Steady Green
Hold
Steady Green
Offhook or during a conversation.
Blinked red
Ringing.
Off
Idle staus
LED Status
Description
off
Idle status
Stay green
a member of the SCA group in off-hook status
Power Indicator LED
Line LED:(Line Key set as Line)
BLF or BLF List Key LED :( Line Key set as BLF)
Shared Line Key LED:
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Stay red
Other member of the SCA group’s led status
when a member of the SCA group in off-hook
status
Blinked green every 500ms
a member of the SCA group in Private hold
status.
Stay red
Other member of the SCA group’s led status
when a member of the SCA group in Private
hold status
Blinked green every 500ms
a member of the SCA group in public hold
status
Blinked red every 500ms
Other member of the SCA group’s led status
when a member of the SCA group in public
hold status
Blinked green every 500ms
a member of the SCA group in progressing
status
Stay red
Other member of the SCA group’s led status
when a member of the SCA group in
progressing status
Blinked red every 100ms
Alerting
Stay green
a member of the SCA group in active status
when there is an incoming call designated for
the SCA group
Stay red
Other member of the SCA group’s led status
when a member of the SCA group in active
status
Key
Description
Headset Key
When use in headset mode, the led is steady
green or the LED is off.
Message Key
Blinked green when there is new messages or
the LED is off.
Mute Key
Red when the mute the call, or the LED is off.
Other Key Led
Info Key Instruction
Info Key plays many roles in this phone:
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1. Quick get the Information page.
2. Get the full information of the item with . When the item with , it means the information
is not full display or there more options for the item. Press info key, you can get the complete
content or the prompt list for all options.
3. Fast access to the new missed or Forward calls, New Voicemail or Text Message.
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Option
Status
Model
IP
MAC
Firmware
Hardware
Network
Account
Device Cert
Language
Features
Call Forward
4. Get all other parties information during a conference.
User Interface
There are two ways to customize specific configurations on your IP phone:
The user interface on the IP phone
The user interface in a web browser on your PC
The hardware components keypad and LCD screen constitute the phone user interface, which
allows the user to execute all call operation tasks and basic configuration changes directly on the
phone. In addition, you can use the web user interface to access all configuration settings. In many
instances, it is possible to use both the phone user interface and the web user interface to operate
the phone and change settings. However, in some instances, it is only possible to use the phone or
the web user interface.
Phone Interface Overview
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Function Key(Line key setting)
More Key see Line Key Overview
Key as Send
Hot Line
Anonymous Call
DND
History Setting
Basic Settings
Language
Time & Date
Time & Date Format
DHCP Time
Ring tone
Screensaver…
Advanced Settings
Account Registeration
Network
Factory Reset
Auto provision
Directory
All Contacts
Local Contacts
Remote Contacts
Broadsoft Contacts
Blacklist Contacts
AP Contacts
History
Local History
Network CallLog
Message
Voice Mail set and View. Text Message view and set.
Others
Factory Function
System Restart
Device Reboot
Pcap Feature
Line
Speed Dial
Line Key Function Overview
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BLF
BLF List
Voice Mail
Direct Pick Up
Group Pick Up
Call Park
Intercom
DTMF
Prefix
Local Group
XML group
LDAP
XML Browser
Broadsoft group
Conference
Forward
Transfer
Hold
Group Listening
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DND
Redial
Call Return
SMS
Record
URL Record
Paging
Shared Line
Public Hold
Private Hold
Hot Desking
ACD
Zero Touch
Multicast Paging
Basic Features Configuration
This part will mainly introduce the basic configuration as the Time, Language, and Volume…
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Web Login
1. Get the IP address: Press Menu →Status →Information.
2. Input the IP Address in the web browser.
3. Input the user name (default is admin), password (default is admin).
4. Login successfully.
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Note:
The PC and phone should be in the same segment.
When register the accounts in web and the server port is not “5060”, then “SIP Server”
should be set as “SIP Server’s IP address: server port.”, for example, “192.168.0.122: 5090”.
Administrator Password
The password is mainly used for login the web interface or set the advanced settings through phone
interface. And the default password of the administrator is: admin
To change to password via Phone Interface
1. Press Menu → setting → Advanced settings → password (default admin) →Phone Setting
→ Set Password
2. Enter the current PWD (password), new password and confirm the new password.
3. Press save soft key or to save the new password.
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Note:
When you use the web interface: user name: admin password: admin(default)
To change to password via Web Interface
1. Management → Password
2. Fill the value
3. Click to save the configuration.
Basic Network Setting
Htek IP Phone supports three mode of Network: DHCP, Static, and PPPoE. The default mode is
DHCP, it will obtain IP address and other information automatically.
If your phone cannot contact a DHCP server for any reason, you need to configure a static IP
address manually.
When switch DHCP, Static IP and PPPoE to each other, or change the Static IP on webpage, it
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will show the warning of restart as following.
WAN Port
To configure a static IP address via phone interface:
1. Press MenuSettingAdvanced Settings (password: admin) NetworkWANPort
Static mode.
2. Enter the parameters: IP, Netmask, Gateway, Pri. DNS(primary dns), sec. DNS(second DNS)
in the corresponding fields.
3. Click Save and restart the phone.
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Press the Save soft key to accept the change or the Back soft key to cancel. If you are using an
xDSL modem, you can connect your phone to the Internet via PPPoE mode. You can set a WAN
port to be a PPPoE port. The PPPoE port will perform a PPP negotiation to obtain the IP address.
Contact your system administrator for the PPPoE user name and password.
To configure PPPoE via phone interface:
1. Press MenuSettingAdvanced Settings (password: admin) NetworkWANPort
PPPoE mode.
2. Enter the User ID and password
3. Click Save and restart the phone.
To configure DHCP via phone interface:
1. Press MenuSettingAdvanced Settings (password: admin) NetworkWANPort
DHCP mode.
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Note:
Wrong network parameters may result in inaccessibility of your phone and may also have
an impact on your network performance. For more information about these parameters,
contact your system administrator.
2. Click Save and restart the phone.
To configure Network via web interface:
1. Click NetworkBasic
2. Select the desired Type: DHCP, Static or PPPoE
3. Filled the necessary information.
4. Click the SaveSet and restart the phone.
PC Port
Two modes for PC port: bridge and router.
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To configure PC Bridge via Phone interface:
1. Press MenuSettingAdvanced Settings (password: admin) NetworkPC Port Bridge
mode.
2. Click Save and restart the phone.
To configure PC router via Phone interface:
1. Press MenuSettingAdvanced Settings (password: admin) NetworkPC Port Router
mode.
2. Enter the IP, Netmask and DHCP server
3. Click Save and restart the phone.
To configure Bridge via web interface:
1. Click NetworkBasic
2. Select
3. Click and restart the phone
To configure Router via web interface:
1. Click NetworkBasic
2. Select As Router
3. Fill the IP address and other necessary information.
4. Click and restart the phone
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Language
The default Phone interface language is English.
To change the language via Phone interface
1. Press Menu → Setting → Basic Settings → Language.
2. Press or Save soft key to save the configuration.
To change the language via Web Interface
1. Setting → Preference →Web Language
2. Select the necessary one.
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Note:
All languages may not be available for selection. The available languages depend on the
language packs currently loaded to the IP phone.
3. Press to save the configuration.
Time and Date
The time and date show on the idle page, and it can be set and change by SNTP server automatically
or manual setting.
To configure the time and Date by SNTP setting
1. To press Menu → Setting → Basic setting → Time & Date → SNTP Settings
2. Press or , or to change the Time zone.
3. Fill the NTP server1, NTP Server2, and Daylight Saving.
4. Press or Save soft key to save the configuration.
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Note:
Press , all zone will show on the display, select the one you want and press save or
confirm key to save the configuration.
To configure time and date manually
1. To press Menu → Setting → Basic setting → Time & Date → Manual Settings
2. Press and or change the right time, or you can input the right time.
3. Press or Save soft key to save the configuration.
To configure the Time & Date Format
1. To press Menu → Setting → Basic setting → Time & Date Format
2. Press and or press to change between 12 Hour or 24 Hour.
3. Press and or press to change among Y-M-D(year-month-day), M-D-
Y(month-day-year), D-M-Y(day-month-year).
4. Press or Save soft key to save the configuration.
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To configure the DHCP time
1. To press Menu → Setting → Basic setting → DHCP time
2. Press and or press to change between Disable and Enable.
3. Press or Save soft key to save the configuration.
To configure the NTP Server by web interface
1. Login
Login name: admin, password: admin (default)
2. Setting → Date &Time →NTP Server
3. Fill the value in the blank.
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Note:
If the IP Phone cannot obtain the time and date from the Simple Network Time Protocol
(SNTP) server, please contact your system administrator for more information.
To change the Time Zone and Date Display Format via web interface
1. Setting → Date &Time
2. Select the necessary one.
3. Press to save the configuration.
Ring Tone
You can adjust the type and volume of the ring tone.
To adjust the Ring Tone Type via Phone interface
1. Press Menu → Setting → Basic Settings → Ring Tone.
2. Press and to select the aimed one.
3. Press or Save soft key to save the configuration.
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To adjust the Ring Tone Type via Web Interface
1. Setting → Preference → Ring Tone
2. Select the wanted one
3. Click to save the configuration.
To configure Distinctive Ring Tone via Phone Interface
1. Press Directory
2. Select the target contact
3. Press Detail soft key to edit the contact.
4. Press and to select the wanted Ring Tone for the contact
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5. Press Save soft key to save the contact.
To configure Distinctive Ring Tone via Web Interface
1. Directory → Directory → Contact
2. Choose the Ring Tone you want to use.
3. Click → to save the configuration.
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Volume
You can adjust the volume for the phone by the volume keys: and .
To adjust the Ring tone volume
1. Option 1: To press and on the idle page
2. Option 2: To press and during the call is ringing.
To adjust the handset volume
To press and during a call in handset mode.
To adjust the headset volume
To press and during a call in headset mode.
To adjust the speaker Volume
To press and during a call in speaker mode.
Screen Saver
1. There are two types of screen saver: Logo & Time and Logo
Time & Logo: when the screensaver works, it will show Time and logo in turns.
Logo: It works with the Time & Logo, when enter the value, it will disyplay the time and the
entered value in turns.
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To enable screen saver via Phone interface:
2. To press Menu → Setting →Basic Setting →Screensaver...
3. Press and or press Switch soft key to Choose the Time-out as 1 min or 2/5/10/30
minute.
4. Enter the Screensaver Type to choose one of the type: Logo & Time and Logo
5. Press or Save soft key to save the selected configuration.
To disable screen saver via Phone interface
1. To press Menu → Setting →Basic Setting →Screensaver...
2. Press and or press Switch soft key to Choose the Time-out as off.
3. Press or Save soft key to save the selected configuration.
To enable screen saver via Web interface:
1. Setting → Preference
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2. Choose the type wanted to use as screen saver
3. Click to save the configuration.
To custom text logo via web interface:
1. Click SettingPreference.
2. choose the Time-out as 1 min or 2/5/10/30 minute.
3. Enter the desired value in the Text Logo field.
4. Click Saveset to save the configuration.
To wake up screen saver via Web interface:
1. Click Setting → Preference
2. Choose Dial First Digit: Screensaver Wakes up or Screensaver Wakes up and Dial
Backlight
To set Backlight via web interface:
1. Click settingPreference
2. Enter the time for Backlight time(In seconds).
3. Click to save the configuration.
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The default is 0, which means Backlight is always on.
Contact Management
This section provides the operating instructions for managing contacts. The topics
include:
Local Directory
Blacklist
Remote Phonebook
Call History
LDAP
BroadSoft Phonebook
CallLog
Search Contact
Local Directory
In the directory, you can add or delete your friends, business partner or anyone others’ phone No.
so you will not forget their number. Or put some anonymous phone No. in the blacklist to prevent
from being disturbed. The local Directory can add up to 1000 contacts.
A. To add contacts list into local directory
To add contacts manually
1. Press Menu → DIR
2. Press and or press Switch soft key to Choose the Local Contact.
3. Press More soft key
4. Press More soft key
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5. Press Option soft key. Add to blacklist.
6. Press save soft key or to add the contacts successfully.
To add contacts from History
1. Press History soft key or press Menu → History → Local history
.
2. Press and to select the targeted one. (Press and switched among the All
calls, Dialed calls, Received calls, Missed Calls and Forward Calls).
3. Press Option soft key → Add to Contacts
4. Edit the necessary information as Name, Phone number…
5. Press save soft key or to add the contacts successfully.
To add contacts via web interface
1. Click DirectoryDirectory
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2. Enter the name, number and some other information.
3. Press and then press button.
B: To add contacts into blacklist
To add blacklist manually
1. Press Menu → Directory → Blacklist
2. Press Add soft key.
3. Enter the necessary information as Name, Phone number…
4. Press save soft key or to add the contacts successfully.
To add blacklist from history
1. Press History soft key or press Menu → History → Local history
2. Press and to select the targeted one.
3. Press Option soft key → Add to Blacklist
4. Edit the necessary information as Name, Phone number…
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5. Press save soft key or to add successfully.
C: To import or export the contact list
You can manage your phone’s local directory via phone or web user interface. But you can only
import or export the contact list via web interface.
To import an XML file of contact list via web interface:
1. Click on Directory
2. Click Browse to select a contact list file (file format must be .xml) from your local system.
3. Click Import XML to import the contact list.
To export an XML file of contact list via web interface:
1. Click on Directory
2. Click Export XML to export the contact list.
To import a CSV file of contact list via web interface:
1. Click on Directory
2. Click Browse to select a contact list file (file format must be .csv) from your local system.
3. Click Import Csv to import the contact list.
To export a CSV file of contact list via web user interface:
1. Click on Directory
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2. Click Export Csv to export the contact list.
Note:
If the xml file and CSV file more than 1000 contacts, the phone will only upload 1000 contacts.
Remote Phonebook
To set Remote Phonebook via web interface:
1. Login the webpage and click DirectoryRemote Phone Book
2. Fill the path of the remote file in the Phone Book URL field.
For example,
http://192.168.0.240/Phonebook/Phonebook.xml
3. Fill the Name and then click to save the configuration.
To check the contacts via phone interface:
Press DirectoryLeft ButtonLeft Button, and then you can see the item you set, press enter you
will find the detail.
Note:
Every remote contact only support 1000 contacts.
Call History
This phone maintains call history lists of Dialed Calls, Received Calls, Missed Calls and Forwarded
Calls. The call history list supports up to100 entries in all on phone interface and more than 1500
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items. You can check the call history, dial a call, add a contact or delete an entry from the call history
list. You should enable the history record feature in advance.
To enable the history record feature via phone interface:
1. Press MenuFeatureHistory Setting
2. Press and or Switch soft key to enable History record.
3. Press Save soft key to save the configuration.
To check the call history via phone interface:
1. Press the History soft key. The LCD screen displays All Calls list.
2. Press Right or Left Key to switch among All Calls, Missed Calls, Received Calls, Dialed Calls
and Forwarded Calls.
3. Press to select the desired entry.
4. Press the Option soft key, and then select Det ail from the prompt list.
5. The detailed information of the entry appears on the LCD screen.
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To delete an entry from the call history list via phone interface::
1. Press the History soft key.
2. Press Right or Left Key to switch among All Calls, Missed Calls, Received Calls, Dialed Calls
and Forwarded Calls.
3. Press UP or DOWN key to select the desired entry.
4. Press the Delete soft key.
To delete all entries from the call history list via phone interface:
1. Press the History soft key.
2. Press Right or Left Key to switch among All Calls, Missed Calls, Received Calls, Dialed Calls
and Forwarded Calls.
3. Press the Option soft key, and then select Delete All from the prompt list.
4. Press the OK soft key.
5. Press the OK soft key to confirm the deleting or the Cancel soft key to cancel.
To check the call history via web interface:
1. Click Directory Call History
2. Click Dialed List, Missed List, Received List, Forwarded List then you can see the history list.
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To Dial a call from Call History via web interface:
1. Click DirectoryCall History
2. Select the desired history item, and click Tel Number.
3. Then the call is dialed on phone.
To Dial a call from Call History via phone interface:
1. Press History soft key or press Menu → History → Local history
2. Press and to select the targeted one.
3. Press the Send soft key, or , or , or the corresponding line key.
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LDAP Phonebook
When use the LDAP feature, you can get the LDAP Phonebook directly.
To configure LDAP via web interface:
1. Login webpage and click DirectoryLDAP
2. Filled the LDAP Name Filter:
a) This parameter specifies the name attributes for LDAP searching. The “%” symbol in the
filter stands for the entering string used as the prefix of the filter condition.
b) For example (cn=%), when the name prefix of the cn of the contact record matches the
search criteria, the record will be displayed on the IP PHONE LCD.
3. Filled LDAP Number Filter:
This This parameter specifies the number attributes for LDAP searching.
4. Filled Server Address: Fill the domain name or IP address of the LDAP Server.
For example: 192.168.0.124
5. Port(the port of the LDAP Serve) Base, User Name, Password
6. Max.Hits(1-32000): the maximum number of the search results to be returned by the LDAP
server.
7. LDAP Display Name: the display name of the contact record displayed on the LCD screen.
8. Filled the relative value and then click save button the save the settings.
Following is the example screenshot for the configuration.
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To Configure LDAP Key
To configure LDAP Key via web interface:
1. Click Function KeyLine Key choose Line Key 1(for example)
2. Select LDAP in the Type field.
3. Click to save the configuration.
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To Configure LDAP Key via phone interface:
1. Press MenuFeatureFunction Keys Line Keys as Function Keys Line Key 1
2. Select LDAP in the Type field
3. Press save or OK key to save the configuration.
When press the LDAP Key the LCD will display as following:
Broadsoft Phonebook
You can access the BroadSoft directory through your phone. You can add local contacts from the
BroadSoft directory. You can also dial a contact from the BroadSoft directory. You can configure
your new phone to access up to 6 BroadSoft directories and every broadsoft directory support 100
contacts. Contact your system administrator for the access URL of the BroadSoft directory.
To Configure Broadsoft via web interface:
1. To click DirectoryBroadsoft
2. Select the desired Broadsoft Item
3. Enter the Display name
4. Enter the Server, port, User and password
5. Click to save the configuration.
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Call log
You can access the call log of the BroadSoft user through the IP phone. The call log contains call
information such as remote party identification, time and date. You can check the call log and dial
a call from the call log list. The BroadSoft call log allows users to view and dial the stored numbers
in the following lists: missed, received, and placed. You can configure the IP phone to access up to
3 call log items and every call log item support 100 contacts. Contact your system administrator for
the access URL of the BroadSoft call log.
To Configure Call log via web interface:
1. To click DirectoryCall log
2. Select the desired Call log Item
3. Enter the Display name
4. Enter the Server, port, User and password
5. Click to save the configuration.
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Search Contact:
You can search contact in all contacts, local contacts, remote contacts and LDAP contact.
To search contact in all contacts:
1. Click the Directory softkey on Idle interface.
2. Click the More Softkey, then you can see the Search softkey
3. Click the Search softkey, you can enter the desired part of name or part of number.
4. Click Ok softkey, then with the search content to match the contact will be displayed on the
LCD.
Note:
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If you don’t click the OK softkey, then IP Phone will display the relevant contacts automatically
within 5 seconds
To search contact in Local contacts:
1. Click the Directory softkey on Idle interface.
2. Click the button and select the Local contacts list.
3. Click the More Softkey, then you can see the Search softkey
4. Click the Search softkey, you can enter the desired part of name or part of number.
5. Click Ok softkey, then with the search content to match the contact will be displayed on the
LCD.
Note:
If you don’t click the OK softkey, then IP Phone will display the relevant contacts
automaticallywithin 5 seconds
To search contact in Remote contacts:
1. Click the Directory softkey on Idle interface.
2. Click the button and select the remote contacts list.
3. Select the desired the remote contact and click Enter softkey.
4. Click the Search softkey, you can enter the desired part of name or part of number.
5. Click Ok softkey, then with the search content to match the contact will be displayed on the
LCD.
Note:
If you don’t click the OK softkey, then IP Phone will display the relevant contacts
automaticallywithin 5 seconds
To search contact in LDAP contacts:
1. Click the LDAP function key.
2. Enter the first character or more of contact’s name.
3. Select the desired the remote contact and click Enter softkey.
4. Then IP Phone will display the relevant contacts automatically within Search Delay.
Other features settings
Dial Plan
Dial plan is a string of characters that governs the way this phone processes the inputs received from
your phone keypad. This phone supports dial plan with following accept digits:
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Grammer
Description
x
any digit from 0-9;
xx+
at least 2 digit number;
^
exclude;
,
hear dial tone;
[3-5]
any digit of 3, 4, or 5;
[147]
any digit 1, 4, or 7;
<2=011>
replace digit 2 with 011 when dialing.
1,2,3,4,5,6,7,8,9,0,*,#
To configure dial plan via web interface:
1. Click Account—Advanced—Dial Plan.
2. Filled the value in dial plan field.
3. Click SaveSet to save the configuration.
Examples:
1. {[369]11 | 1617xxxxxxx} :
Allow 311, 611, 911, and any 10 digit numbers of leading digits 1617
2. {^1900x+ | <=1617>xxxxxxx}:
Block any number of leading digits 1900 and add prefix 1617 for any dialed 7 digit numbers
3. {1xxx[2-9]xxxxxx | <2=011>x+}:
Allow any length of number with leading digit 2 and 10 digit-numbers of leading digit 1 and leading
exchange number between 2 and 9; If leading digit is 2, replace leading digit 2 with 011 before
dialing
4. {99,x+|[*x]+}
When user dial 99, can hear dial tone again, user continue dial, dial tone will stop
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Note:
Illegal input will fall back to default: {[x*]+}.
Emergency Call
Public telephone networks in countries around the world have a single emergency telephone number
(emergency services number), that allows a caller to contact local emergency services for assistance
when required. The emergency telephone number may differ from country to country. It is typically
a three-digit number so that it can be easily remembered and dialed quickly. Some countries have a
different emergency number for each of the different emergency services.
You can specify the emergency telephone numbers on the IP phone for contacting the emergency
services in an emergency situation.
To configure emergency call via web interface:
1. Click SettingFeaturesPhone Lock
2. Enter the emergency services number in the Emergency field
3. Click SaveSet to save the configuration.
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LED Status Setting
The LED Status setting mainly defines the power indicator LED.
To configure LED Status via web interface:
1. Click SettingPreference
2. Select Yes or No for Power Status, Ringing Status, Miss Calls Status and Voice Message Status.
3. Click for the setting.
For the LED status description, see: LED Instruction Power Indicator LED
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Action URL
To configure action url via web interface:
1. Click SettingAction URL
2. Filled the needed value in the necessary blank.
3. Click to save the setting.
Softkey Layout
This feature mainly defines which shown on the soft key in some status. For example, what the soft
key displays when dialing, or talking.
To configure Soft key via web interface:
1. Click SettingSoftkey Layout
2. Select Enable for Custom Softkey
3. Select call States.
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Note:
1. When there more than 5 items in the Enable field, the last softkey will display More,
and last two item will show in the next page softkey, you can check by press more.
4. Select the feature form the disable key to enable key field by
Disable to Enable field. Delete the Enable, and it will back to Disable field.
5. Click or to change to position or each feature.
6. Click to save the configuration.
Ext Key
It only works when there is expansion module connected with the phone.
Programmable Key
For the default keys as Soft keys, Navigation keys and so on, you can define them as some specific
feature, and it works only on the idle page.
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To configure Programmable Key via web interface:
1. Click Function KeysProgrammable Keys
2. Select the desired Key to set.
3. Click to save the setting.
4. By clicking , all setting of the keys will be back to default.
Basic Call Features
Place a Call
There are three ways to dialing a call: Handset, Headset and Hands-free speakerphone.
To place a call by Handset
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1. Pick up the handset, or press a line key and dial the necessary number.
2. Press or press the send softkey, then the call is sending.
To place a call by Headset:
1. Press the ( light is Green),
2. Enter the desired number.
3. Press or press the Send softkey, then the call is sending.
Using headset to place and answer calls for all time
1. Click webpage Setting Preference
2. HeadSet Priority Enable
3. Ring Device For HeadSet User Headset
4. Press
Placing a call by hands-free speakerphone
1. Press the , or press the Line key, then you can hear the dial tone.
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Note:
1. The key is set to be a send key. For more information, refer to the Key as Send
on page
2. During the call, you can also change among Headset, Handset or Free-speaker mode.
Note:
2. Press the number.
3. Press or press the Send soft key, then the call is sending.
To place a call by call history or Directory
1. Press the History soft key (On the idle page) or Menu → History /Directory
2. Press and to select the targeted one.
3. Press Send soft key to make the call.
Making two calls with one line and one account
1. Press a line key and dial one phone number, then make a call.
2. Press the corresponding line key
3. Dial another phone number,
4. Press the Send soft key, or , then make the second call.
End a Call
Here shows to end a call during three mode:
To end a call by Handset
Press the Cancel soft key or hang up the handset, or press
To end a call under Headset Mode
Press the Cancel soft key or press , or press .
To end a call under hands-free speakerphone Mode
Press the Cancel soft key or press , or press .
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1. During the conference, to end the call is same as mentioned above.
Redial a Call
To redial the last placed call from the IP Phone
Press directly when LCD is on the idle interface.
Receive a Call
There are three ways to receive a call when the phone is ringing:
To receive a call by handset
Pick up the handset the conversation is built.
To receive a call by headset
Press and now the conversation is built.
To receive a call by hands-free speaker
1. Option 1: Press directly.
2. Option 2: Press Answer soft key.
3. Option 3: Press the Line key (flashes red).
Moreover, some other action can be done by soft key when the call is coming.
1. To press the Reject soft key to reject the call. Or press to reject the current call.
2. To press Forward to forward to another phone.
3. To press Silence soft key, and then the call will keep silent, no ring tone display.
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Incoming Call Show Mode
There are two incoming call show mode for this phone:
1. name and number of the contacts
2. name and number of the incoming call and the account which is connecting
To set incoming call show mode via web interface:
1. Click setting preference
2. Select the desire mode for the incoming call show mode
3. Click to save the setting.
Auto Answer
Enable auto answer feature, you will answer all incoming call automatically.
To enable Auto Answer via Webpage
1. To Click Account → Advanced
2. To choose Yes for the Auto Answer.
3. To click Saveset to save the configuration.
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To Disable Auto Answer via Webpage
1. To Click Account → Advanced
2. To choose No for the Auto Answer.
3. To click Saveset to save the configuration.
Call Hold
When use hold feature, the Hold icon will show on the display.
To make a call on hold during three modes:
To hold a call under handset mode:
1. Press Hold soft key or to hold the current call.
2. Press Resume soft key or to resume the call on hold.
To hold a call under headset mode:
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1. Press Hold soft key or to hold the current call.
2. Press Resume soft key or to resume the call on hold.
To hold a call during the speaker mode:
1. Press Hold soft key or to hold the current call.
2. Press Resume soft key or to resume the call on hold.
Call Transfer
This phone supports blind, attended and Semi-Attended Transfer.
Blind Transfer
When you use this feature, you can transfer
1. Press or Transfer soft key during the conversation, the call is on hold now.
2. Enter the number that transfers to.
3. Press , and now the blind transfer completed.
Attended Transfer
When you use this feature, you can
1. Press or transfer soft key during the conversation, the call is on hold now.
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NOTE:
To transfer calls across SIP domains, SIP service providers must support transfer across
SIP domains. Blind transfer will usually use the primary account SIP profile.
2. Enter the number that transfer to, and press the send soft key or .
3. Start the second conversation, press or transfer soft key, then, transfer completed.
Semi-Attended Transfer
1. Press or transfer soft key during the conversation, the call is on hold now.
2. Enter the number transfer to, and then press , then you can here the ring tone.
3. Press or the Tran soft key, and now the Semi-attended transfer completed.
BLF Transfer
1. Set a Programmable Key or line key is set as BLF. For how to set BLF, please refer to BLF
2. Press or transfer soft key during the conversation, the call is on hold now.
3. Press BLF key then realize blind, attended and Semi-Attended Transfer.
Hold transfer on hook:
1. Setting Features Transfer Setting: Hold Transfer On Hook: ON.
2. A place a call to B, B answer, A press the hold softkey and place a call to C, A cancel the call
when C is ringing or answering, then C and B in the same call and the transfer is successful.
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Transfer to New Call via web interface
1. Click Setting → Feature
2. Select Transfer Mode via DSS key → New Call
3. Select the desired Line and select Transfer in the Type.
4. Enter the phone number in the Value field.
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NOTE: if the person that wanted to be spoken to do not want to answer the call, then the person
that answered the coming call could use this function.
Call Conference
This IP Phone supports up to 5-way conference.
5-way conference
1. Assuming that call party A and B are in conversation. A wants to bring C, D and E in a
conference
2. A press line 2 key, the call is placed on hold.
3. A enter the number of C and then press send soft key or .
4. C answering the call.
5. A press or the conference soft key, then A, B and C are now in a conference.(and now
this is 3-way conference)
6. A press line 3 key, the current 3-way conference is placed on hold.
7. A enter the number of D and then press send soft key or .
8. D answering the call.
9. A press or the conference soft key, then A, B, C and D are now in a conference.(and now
this is 4-way conference)
10. A press line 4 key, the call is placed on hold.
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Note:
1. If C does not answer the call, A can back to continue the conversation with B;
2. Once A hangs up the call, the conference is ended, while if B or C drops the call, A&C or
A&B conversation continues.
3. The conference feature is not available on all servers. For more information, contact your
system administrator.
4. To realize the 5 way conference, the line should be all available.
5. Press to get all parties information.
11. A enter the number of E and then press send soft key or .
12. E answering the call.
13. A press or the conference soft key, then A, B, C, D and E are now the 5-way conference
is built.
14. A end the call, the conference is finished.
Call Forward
This phone supports static forward (always forward, busy forward and no answer forward) and
dynamic forward
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To configure static forward
To configure always forward
With this feature, all incoming calls will forward immediately to configured number.
1. Press Menu → Features → Call forward →Always Forward.
2. Press and or press to select the enable choice
3. Enter the forward to number and on code (optional), off code (optional).
4. Press or Save soft key to save the configuration.
To configure busy forward
With this feature, the incoming calls are immediately forwarded if the phone is busy.
1. Press Menu →Features → Call forward →Busy forward.
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2. Press and or press to select the enable choice.
3. Enter the forward to number and on code (optional), off code (optional).
4. Press or Save soft key to save the configuration.
To configure no answer forward
No Answer Forward: Incoming calls are forwarded if not answered after some time.
1. Press Menu →Features → Call forward →No answer forward.
2. Press and or press to select the enable choice
3. Enter the forward to number and on code (optional), off code (optional).
4. Press or Save soft key to save the configuration.
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When the Forward feature is enabled, the Forward Icon will display on Top of the LCD.
To configure Forward via Web Interface
1. Setting → Features
2. Click On for the Always/Busy/No Answer
3. Fill the Forward to Number
4. (Optional) fill the on/off code
5. Click to save the configuration
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To cancel the forward feature via Phone Interface
1. Option 1: To press the key to disable the forward feature.
2. Option 2: Press Menu →Features → Call forward→Always/Busy/No answer Forward
Press and or press to select the disable choice
Press or Save soft key to save the configuration.
To cancel the forward feature via Web Interface
1. Setting → Features
2. Click Off for the Always/Busy/No Answer
3. Click to save the configuration
To configure dynamic forward
Forward an incoming call during the ringing.
1. When the phone is ringing, press Forward soft key.
2. Enter the forward number.
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Note:
If the Programmable Key or line key is set as BLF, when an incoming call ringing, press
this BLF key directly to realize the dynamic forward.
3. Press or press the send soft key, then the call is forwarded.
Call Return
This feature allows you to dial the last phone call you received.
To configure the Call Return via phone interface
1. Press Menu →Features →Function Keys→Line keys as Function Keys → Line key1(for
example)
2. Select the wanted Line key.
3. Press and or press key to select the Key Event in the type field.
4. Press and or press key to select the Call Return.
5. Press or Save soft key to save the configuration
To configure the Call Return via Web interface
1. Click Function keys → Line key.
2. Select the desired Line key and select Call Return in the Type.
3. Click the to save the configuration.
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Call Waiting Tone
1. Click Setting → Features
2. Select Call Waiting: On and Call Waiting Tone: On
To Change the Call Waiting Tone time via Web interface
1. Click Setting → Tones
2. Change the Tone Time as you want (for example 3s)
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Hide Caller ID
Just enable the anonymous call feature, you can set your ID do not appear on the other phone that
you called.
To configure anonymous call
1. Press Menu →Features →Anonymous Call
2. Press and or press to change the Line ID
3. Press and or press to select the enable choice in Anonymous Call filed.
4. Enter the call on code (optional), call off code (optional).
5. Press or Save soft key to save the configuration.
To cancel anonymous call feature
1. Press Menu →Features →Anonymous Call
2. Press and or press key to select the disable choice in Anonymous Call
filed.
3. Press or Save soft key to save the configuration.
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Reject Anonymous
If you do not want to be disturb by anonymous calls, you can set the reject anonymous call features,
so you will not hear the unknown calls
To configure rejecting anonymous call
1. Press Menu →Features →Anonymous Call
2. Press and or press key to change the Line ID
3. Press and or press key to select the enable choice in Rejection filed.
4. Press or Save soft key to save the configuration
To cancel rejecting anonymous call
1. Press Menu →Features →Anonymous Call
2. Press and or press key to select the disable choice in Rejection filed.
3. Press or Save soft key to save the configuration.
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Call Mute
When you use the Mute feature, the other parties will not hear your voice while you can hear their
voice. Call mute applies to all modes (handset, headset, and speakerphone).
To mute the call during a call (including a conference call)
1. Press the mute key , then the mute key glows green, and the LCD display Mute Icon.
2. To disable the mute function, press again.
DND
When you use the DND feature, the phone is to reject all incoming calls automatically and you can
see the DND icon shown on the Top of the LCD on idle page.
To enable DND feature
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Press the DND soft key when the phone is idle, and then DND iconshown on the LCD.
To disable DND feature
Press the DND soft key again, and then there is no DND icon on the LCD.
Key as Send
To configure Key as Send
1. Press Menu →Features → Key as Send
2. Press and or press key to select the enable choice.
3. Press or Save soft key to save the configuration
To cancel # Key as Send
1. Press Menu →Features → Key as Send
2. Press and or press key to select the disable choice.
3. Press or Save soft key to save the configuration
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No Key Entry Timeout
No Key Entry Timeout means that when you entry the number, it will dial out automatically after
some time when you stop enter the number.
To configure No Key Entry Timeout
1. Click Webpage Setting → Preference
2. Fill the blank of No Key Entry Timeout: for example 5(seconds).(0 means never timeout, you
should press the send key the dial out the number.
3. Click the button to save the configuration.
Dail-Now Timeout
Dial-Now Timeout means that when you entry the number which matching with dial plan, it will
dial out automatically after some time when you stop enter the number.
To configure Dial-Now Timeout via web interface:
1. Click Webpage Setting → Preference
2. Fill the blank of Dial-Now Timeout: for example 5(seconds).(0 means dial out immediately).
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3. Click the button to save the configuration
Keypad Lock
To enable Keypad Lock via Phone
1. Press Menu--Settings--Advanced Setting--Phone Setting--Lock
2. Press Info or Switch to change choose lock type:All Keys Menu Key Function Key Lock &
Answer
3. Press Save or OK key to save the configuration.
To enable Keypad Lock via Phone
1. Press Menu--Settings--Advanced Setting--Phone Setting--Lock
2. Press Info or Switch to change choose Off.
2. Press Save or OK key to save the configuration.
To enable Keypad Lock via Webpage
1. Click Webpage Setting → Preference
2. To choose the Lock keys.
3. To fill the unlock PIN and auto lock time
4. Fill the Emergence Number, when the phone is Lock, only Emergency Number can be sent.
5. To click Saveset to save the configuration.
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To Disable Keypad Lock via Webpage
1. Click Webpage Setting → Preference
2. To choose Disable for the Phone Lock.
3. To click to save the configuration.
Hot Line
To configure Hot Line
1. Press Menu →Features → Hot Line
2. Enter the Number and delay time (as present, we support off hook auto dial).
3. Press or Save soft key to save the configuration
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To configure Hotline auto dial via Web Interface
1. Setting → Features.
2. Fill the number in the Hotline Number and Hotline Time-out.
3. Click to save the configuration.
Delete the hotline number and save the configuration, and then now the Hotline auto dial is cancelled.
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Function Key Features Settings
Line
It works same as Line keys.
To configure Line Feature via Web Interface
1. Click Function keys → Line Key.
2. Select the wanted Key and set as Line.
3. Select the Account.
4. Click the to save the configuration.
Speed Dial
With this feature, you can dial one directory by press the definite key.
To configure Speed Dial feature via phone interface
1. Press Menu →Features →Function Keys→Line keys as Function Keys → Line key1(for
example)
2. Press and or press key to select the Speed Dial in the type field.
3. Enter the targeted Number.
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4. Press or Save soft key to save the configuration
Then the selected Line key will work as Speed Dial.
To configure Speed Dial feature via Web Interface
1. Click Function keys → Line key.
2. Select the wanted Line key and set as Speed Dial.
3. Enter the desired phone number in the Value field.
4. Select the Account ID
5. Click the button to save the configuration.
BLF
You can use the BLF (Busy Lamp Field) feature to monitor a specific one whether his phone is busy
or free.
1. When the monitored line is idle, the light is steady green.
2. When the monitored line is ringing, the light is blinking red, press the BLF key to pick the
phone up directly.
3. When the monitored line is calling or in a conversation, the light is steady red.
To configure a BLF key by phone
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Note：
This feature is not available on all servers. For more information, contact your system
1. Press Menu →Features →Function Keys→Line keys as Function Keys → Line key1(for
example).
2. Select the targeted Line key.
3. Press and or press key to select the BLF in the type field.
4. Enter the targeted Value Number.
5. Press and or press key to select the Account ID.
6. Enter the Pickup Code.
7. Press or Save soft key to save the configuration
To configure a BLF key by web
1. Click Function keys → Line key.
2. Select the desired Line key and select BLF in the Type.
3. Enter the monitored phone number in the Value field.
4. Select the Account ID
5. Filled the Pickup code.
6. Click the to save the configuration and then restart.
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administrator.
After setting the BLF key, do not need to restart the phone.
BLF List
To configure BLF List via web interface:
1. Login and click Account
2. Click Advanced and then fill the Eventlist BLF URL.
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3. To configure BLF List Keys
3.1 ClickFunction Keys Line Key
3.2 Select the BLF List in the Type Field.
3.3. Select Account
3.4 Click Saveset to save the configuration and then restart the Phone.
Voice Message
This phone supports Voicemail, and when there is message, the message will will light
green. Moreover, when pick up the handset, or press speaker key, you will hear some quick busy
tone.
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Note：
This feature is not available on all servers. For more information, contact your system
administrator.
To configure the Voice mail feature
1. Press Menu→Messages→Voice Mail→Set Voice Mail.
2. Enter the Account1/2/3/4 NO.
3. Press or Save soft key to save the configuration
Direct Pickup
With this feature, you can pick up the set line when it ringing.
To configure Direct Pickup feature via phone interface
1. Press Menu →Features →Function Keys→Line keys as Function Keys → Line key1(for
example)
2. Press and or press key to select the Speed Dial in the type field.
3. Enter the value.
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4. Press or Save soft key to save the configuration
Then the selected Line key will work as Direct Pickup.
To configure Direct Pickup feature via Web Interface
1. Click Function keys → Line key.
2. Select the wanted Line key and set as Direct Pickup.
3. Enter the pickup code and followed the desired phone number in the Value field.
4. Select the Account ID
5. Click the to save the configuration.
Group Pickup
With this feature, you can pick up the specified group that you want incoming calls.
To configure the Pick up via phone interface
1. Press Menu →Features →Function Keys→Line keys as Function Keys → Line key1(for
example)
2. Select the wanted Line key.
3. Press and or press key to select the Group Pickup in the type field.
4. Enter pickup code and followed the desired group number
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5. Press or Save soft key to save the configuration
To configure the Group Pick up via Web interface
1. Click Function keys → Line key.
2. Select the desired Line key and select Group Pickup in the Type.
3. Enter the pickup code and followed the desired Group number in the Value field.
4. Click the to save the configuration.
Call Park
With this feature, you can put a call on hold and continue the conversation from another phone.
To configure the Call Park via phone interface
1. Press Menu →Features →Function Keys→Line keys as Function Keys → Line key1(for
example)
2. Press and or press Switch soft key to select the Call Park.
3. Press or Save soft key to save the configuration
To configure the Call Park via Web interface
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1. Click Function key → Line key.
2. Select the desired Line key and select call park in the Type.
3. Enter the call park code in the value field.
4. Click the button to save the configuration.
Intercom
When use the intercom feature, you can quickly get access connect to the configured one.
To configure intercom feature via phone interface
1. Press Menu →Features →Function Keys→Line keys as Function Keys → Line key1(for
example)
2. Press and or press key to select the intercom in the type field.
3. Enter the intercom codes followed by desired number.
4. Press or Save soft key to save the configuration
Then the selected Line key will work as intercom.
To configure Intercom feature via Web Interface
1. Click Function keys → Line key.
2. Select the wanted Line key.
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Note：
This feature is not available on all servers. For more information, contact your system
administrator.
3. Enter intercom codes followed by desired number in the Value field.
4. Select the Account ID
5. Click the to save the configuration.
If you want to achieve the intercom feature, you must enable the “Allow Auto Answer By Call-Info”
1. Click the account
2. Select the desired account from the pull-down list of Account in the Account field.
3. Click the advanced
4. Enable the “Allow Auto Answer By Call-Info”
5. Click the button to save the configuration.
DTMF
When the key is configured as DTMF key, you are allowed to send out the desired DTMF number
during the conversation.
To use this feature, you should sure that the DTMF Tone is on.
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To configure the DTMF via Phone Interface
1. Click SettingPreference
2. Select On for Keypad DTMF Tone.
3. Click the to save the configuration.
To configure the DTMF via Phone Interface
1. Press Menu →Features →Function Keys→Line keys as Function Keys → Line key1(for
example)
2. Select the wanted Line key.
3. Press and or press key to select the DTMF in the type field.
4. Enter the value with the Desired DTMF number
5. Press or Save soft key to save the configuration
To configure the DTMF via Web interface
1. Click Function keys → Line key.
2. Select the desired Line key and select DTMF in the Type.
3. Fill the value with the Desired DTMF number.
4. Click the to save the configuration.
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Prefix
If the key is configured as Prefix key, you can set the number prefix (e.g. Before the number plus
9), then you don't input 9, press the key and 9 will display on the LCD interface.
To configure the Prefix via Phone Interface
1. Press Menu →Features →Function Keys→Line keys as Function Keys → Line key1(for
example)
2. Select the wanted Line key.
3. Press and or press key to select the Prefix in the type field.
4. Enter the value with with number that you want to set as prefix
5. Press or Save soft key to save the configuration
To configure the Prefix via Web interface
1. Click Function key → Line key.
2. Select the desired Line key and select Prefix in the Type.
3. Fill the value.
4. Click the to save the configuration.
Then when you press this key, the set value is input directly.
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