SimTech ProFlame 1, ProFlame 2, Maxitrol GV60 Troubleshooting Manual

SimTech Troubleshooting Guide

Surefire & Electronic Ignition Systems

ProFlame 1 / ProFlame 2 / Maxitrol GV60

To be used by FPI trained service technicians

919-758 03.08.17

IMPORTANT

WARNING

RISK OF ELECTRICAL SHOCK. USE CAUTION WHEN CONDUCTING TESTS

WARNING

USE CAUTION WHEN TESTING AND OPERATING APPLIANCES. FIRE OR

EXPLOSION HAZARD MAY BE PRESENT

For indoor residential/commercial units the SureFire Electronic Ignition

System is designed to operate on 110/120V power.

Batteries are for back-up purposes only.

To be used by FPI trained service technicians

2

CONTENTS

Electrical Symbols used in this guide......................... ....................................................... 4

S.I.T. Proflame 1 Troubleshooting Guide...................... ...................................................... 5

S.I.T. ProFlame 1 - Remote Control Functionality ............................................................. 17

S.I.T. Proflame II Troubleshooting Guide...................... ...................................................... 30

S.I.T. ProFlame 2 - Remote Control Functionality ............................................................. 43

Maxitrol GV60 Troubleshooting Guide...................... ......................................................... 53

3

Surere Electronic Ignition System

SIT ProFlame 2

ELECTRICAL SYMBOLS USED IN THIS GUIDE

Continuity Volts AC Volts DC Amps
(Ohms) (VAC) (VDC)

INSPECT

VERIFY

4

TEST

Troubleshooting Motto

SUREFIRE ELECTRONIC IGNITION SYSTEM

S.I.T. PROFLAME 1 TROUBLESHOOTING

S.I.T. PROFLAME 1 TROUBLESHOOTING GUIDE

SimTech Proflame I

55

Turn the main burner switch to

ON. Wait 4-10 seconds

Is there a

spark at the

Did the

pilot light?

pilot hood?

YES

NO

SUREFIRE ELECTRONIC IGNITION SYSTEM

S.I.T. PROFLAME 1 TROUBLESHOOTING

1. Ensure the DFC module is not locked out. Turn switch off then back on
again. If there is a spark it was locked out. Remove all power including
batteries. Leave for 60 seconds, replace power and repeat step 1.

2. Check the 4 x AA batteries are installed correctly. Diagram 3
If correct check battery voltage at the white plastic harness at CN1 on DFC.
While 4.4 vdc is the min voltage the unit can operate it is recommended to
change the batteries at 5 vdc or less. Check for power at the #1 and #3 at CN1
on the DFC. If an AC adapter is used check for power at the #2 and #3 at CN1
on the DFC. The reading should be approx 7 vdc. If No check power supply, if
Yes replace the DFC. Diagram 4

3. Is there is a "dull" spark sound present? If Yes, the electrodes porcelain
insulator or wire may be cracked and grounding out. Replace the electrode if
necessary. Diagram 1 & Diagram 2

4. Confirm igniter wire is connected to CN3 at the DFC. Diagram 2

5. Disconnect the electrode from CN3 and conduct a continuity test. Place one

lead to the tip of the electrode and the other to the spade connector. If no
continuity replace the electrode. If continuity is found attach a jumper to CN3.
Place the other end of the jumper 1/8" away from ground and switch the unit
on. If there is a spark replace the electrode. If no spark replace the DFC.

Diagram 6

6. Confirm yellow ground wire is properly connected. DFC (wire harness)
ground wire connects to the valve. The ground connected to CN2 on the DFC
is connected to the chassis (ground lug) then grounded to the pilot area.

Diagram 5

7. Is a spark visible at CN3 electrode connection at the DFC module and CN2
ground? Confirm connector is firmly seated and the connectors are not bent.

Diagram 1 & Diagram 2

8. Check the On/Off switch for approx 3 vdc at the green and white wires. One
lead to each switch connection which are connected to the green and white
wires. The switch must be in the off position. Diagram 7
If no voltage check green and white wires at DFC harness CN1. Should read
approx 3 vdc present if No check all switch wires and connections. If No voltage
replace the DFC. Diagram 8

9. Check the continuity of the CPI/IPI switch (Continous Pilot/Intermittent Pilot
Switch). Pilot switch must be in CPI position to show continuity. If No replace

it.

NO

1. Confirm Battery voltage (see step 2 above, no spark at pilot hood)

2. Confirm proper grounding (see step 6 above, no spark at pilot hood)

YES

3. Check continuity at the EV1 pilot coil to ground. Should read approx 340
ohms. If no continuity replace the valve. Diagram 11

4. Confirm the orange wire is properly connected to the EV1 pilot coil

5. Check the voltage at EV1 pilot coil to ground. When switched on there

should be 4 to 6 vdc for 2 seconds then it drops to .5 to 1 vdc. If there is no
voltage replace the DFC module. Diagram 12

Continue to

the next

page

6. Check the incoming gas pressure working pressure

"WC)

no blockage and still no flow replace the gas valve.

66

**Continue if CPI/IPI switch is inoperable.**

(inches of water column

. If gas pressure is good check pilot orifice for blockage and gas flow. If

SimTech Proflame I

SUREFIRE ELECTRONIC IGNITION SYSTEM

6

8

1

4

Pilot is lit but

continues to

spark

burner come

S.I.T. PROFLAME 1 TROUBLESHOOTING

1.Ensure the pilot is engulfing the flame sensor and it does not shrink away
when there is a call for heat/main burner. Check working inlet pressure and
adjust the pilot pressure if necessary. See rating plate for minimum required

Igniter

YES

working pressure (inches of water column "WC)

2.Confirm the flame sensor wire is connected to the DFC module.

3.Confirm proper grounding (See step 6 above, no spark at pilot hood).

4.Ensure flame sensor and pilot hood are clean. Use only steel wool or a

Scotch-Brite pad to clean the flame sensor.

5.Confirm the flame sensor has continuity (Ohms), place one lead on the tip
of the sensing end and the other on the female spade at the end of the wire.
If no continuity or high resistance replace the flame sensor. Diagram 13
If found continuity is good check the pilot flame stays steady engulfing the
flame sensor. If pilot is steady replace the DFC Module.

NO

See Diagram 13A for potential causes for flame sensor not to prove.

Does the

on?

YES

Unit is

working

properly

NO

Valve Description

1) 6 Stage flame adjustment

2) Pilot adjustment

3) Outlet Pressure Tap

4) Inlet Pressure Tap

5) Pilot Outlet

6) Main Gas Outlet

7) Main Gas Inlet

8) EV1 Pilot Coil

9) EV2 Main Burner Coil

1. Confirm battery voltage (See step 2 above, no spark at pilot hood)

2. Check continuity at the EV2 main coil to ground. If no continuity replace

the valve. Should read approx 340 ohms. Diagram 14

3. Confirm the green wire is properly connected to the EV2 main burner coil.

4. Confirm proper grounding (see step 6 above, no spark at pilot hood).

5. Check the voltage at EV2 main burner coil to ground. When switched on

you should read 4 to 6 vdc for 2 seconds. It will drop to .5 to 1 vdc after the
initial 2 seconds. If no voltage replace the DFC module. Diagram 15

6. Check the inlet/outlet gas pressure working pressure

column "WC)

. If the above are correct and no outlet pressure, replace the

(inches of water

gas valve.

9

3

2

SimTech Proflame I

7

5

77

SUREFIRE ELECTRONIC IGNITION SYSTEM

S.I.T. PROFLAME 1 TROUBLESHOOTING

Diagram 1

Remove the electrode from the assembly to examine for cracks in the porcelain.

Remove pilot hood ground clip and hood then clean ground contact points from hood to assembly. Examine electrode
wire and connector for breaks or abrasion.

Spark Electrode

Flame Sensor

Pilot hood

Pilot Ground Clip

Clean ground contact points from hood
to assembly

Diagram 2

Conrm the igniter wire is properly connected and check for any breaks in the wire or connector

Check Igniter Wire
Connection

Diagram 3

Check that the batteries are correctly installed in the holder. Push batteries forward towards the (+) positive end. The
holder is very tight and sometimes the batteries will not make a good connection

88

4 x AA Batteries

SimTech Proflame I

SUREFIRE ELECTRONIC IGNITION SYSTEM

S.I.T. PROFLAME 1 TROUBLESHOOTING

Diagram 4 VOLTS DC TEST (VDC)

Check the battery voltage at the DFC wire harness connection at the #1 and #3 positions.
If the reading is 4.4 vdc or less replace the batteries.

VOLTS DC TEST (VDC)

If the A/C adapter is connected check the #2 red and #3 black positions. The reading should be approximately
7 vdc. If the correct voltage is present replace the DFC.

A/C Adapter Connection

NOTE: Ensure the A/C adapter has good contact with the DC supply connector

SimTech Proflame I

99

SUREFIRE ELECTRONIC IGNITION SYSTEM

S.I.T. PROFLAME 1 TROUBLESHOOTING

Diagram 5

Check the ground connection to the DFC module, the valve and the closest point to the pilot assembly. Do not alter
any ground wires as installed by the manufacturer.

Ground from DFC wire harness to
valve

Ground to the pilot area or
closest point to pilot

Chassis Ground
(Attached to the
ground lug)

Diagram 6

Remove the spark electrode wire from CN3. Connect a jumper wire to the exposed spade terminal. Hold the opposite
end of the jumper 1/8” away from ground and turn the unit on. If there is a spark replace the electrode, if not replace
the DFC.

Spark Electrode
Connection CN3

1010

SimTech Proflame I

SUREFIRE ELECTRONIC IGNITION SYSTEM

S.I.T. PROFLAME 1 TROUBLESHOOTING

Diagram 7 VOLTS DC TEST (VDC)

Check voltage at the green and white wires labeled ON/OFF. If a wall switch is used, check voltage at the switch.
(Switch must be in off position). The reading should be approximately 3 vdc. If no voltage proceed to the next step.

Check voltage at
wall switch. The
switch is in the off
position

Check voltage at connections

Diagram 8 VOLTS DC TEST (VDC)

Check the voltage at the DFC. (Switch must be in the off position). The reading should be approximately 3 vdc.
If there is no voltage replace the DFC.

SimTech Proflame I

1111

SUREFIRE ELECTRONIC IGNITION SYSTEM

S.I.T. PROFLAME 1 TROUBLESHOOTING

Diagram 9 CONTINUITY TEST (Ohms)

Put the switch in the CPI (constant pilot/closed) position. Disconnect the switch and check for continuity.

Diagram 10 VOLTS DC TEST (VDC)

Check the blue and white CPI/IPI wires for approximately 3 vdc. The switch must be in the IPI (intermittent
pilot/open) position to check.

1212

SimTech Proflame I

SUREFIRE ELECTRONIC IGNITION SYSTEM

S.I.T. PROFLAME 1 TROUBLESHOOTING

Diagram 11 CONTINUITY TEST (Ohms)

Check continuity/resistance of the EV1 pilot coil. Disconnect the orange wire from EV1. It should read approxi­mately 340 ohms (+/- 20 ohms). If there is no continuity or high/low resistance replace the valve.

EV1 Orange tab­wire disconnected

Valve Body
(Ground)

Diagram 12 VOLTS DC TEST (VDC)

With system complete conduct the following test:
Check voltage at EV1 pilot coil with the orange wire connected to the valve. With the leads in place switch the
unit on. For approximately 2 seconds the voltage should read 4-6 vdc then drops to .5-1 vdc. If there is voltage
replace the valve. If there is not voltage replace the DFC.

EV1 Orange tab-wire
connected

SimTech Proflame I

Valve Body (Ground)

1313

SUREFIRE ELECTRONIC IGNITION SYSTEM

S.I.T. PROFLAME 1 TROUBLESHOOTING

Diagram 13 CONTINUITY TEST (Ohms)

Confirm the flame sensor has continuity. If there is no continuity or high resistance replace it. If continuity is
good replace the DFC..

Flame Sensor

Diagram 13A

POTENTIAL CAUSES FOR FLAME SENSOR NOT TO PROVE

Venting Related Issues (See each manual for specific information relating to tested and approved venting
systems)

● Partial Intake Liner - exhaust and intake liner must be of approved size and run continuous to termination

● Unapproved Termination

● Unapproved Vent Configuration

● Enclosed Termination

● Incorrect Vent Restrictor Setting

● Crossed Liners

● RTV Sealant on Venting (Do not use RTV sealant on units)

● If Liners have large sags pull liners tight and keep run as straight as possible

Gas Supply Issues (See each units manuals for required pressure)

● Ensure Sediment Trap (Drip Leg) is installed in supply line prior to the gas valve. SIT requirement for iron pipe.

● Measure Inlet Gas Pressure with unit off. Make note and then measure gas pressure with the unit turned on (call for
heat)

● Measure Outlet Gas Pressure with unit on(call for heat)

● If inlet working pressure is to low check for blockage or incorrect gas line size

● If outlet working pressure is incorrect and inlet pressure is correct check the following:

● Valve Modulator - If an electronic modulator was added see diagram 27-28 to troubleshoot the modulator

● Converted Units - ensure factory diaphragm and spring have been removed

● Cold Vents/ Cold Start - unit may need to be cycled again to overcome the cold vent/cold start. Turn unit off then back
on to cycle the unit again

● Misplaced logs/glass or stone - check manual for correct certified media placement

1414

SimTech Proflame I

SUREFIRE ELECTRONIC IGNITION SYSTEM

S.I.T. PROFLAME 1 TROUBLESHOOTING

Diagram 14 CONTINUITY TEST (Ohms)

Check continuity/resistance of the EV2 main burner coil. Disconnect the green wire from EV2. It should read
approximately 340 ohms (+/- 20 ohms). If there is no continuity or high/low resistance replace the valve..

Valve Body

EV2 Green tab­wire disconnected

SimTech Proflame I

1515

SUREFIRE ELECTRONIC IGNITION SYSTEM

S.I.T. PROFLAME 1 TROUBLESHOOTING

Diagram 15 DC VOLTS TEST (VDC)

With system complete conduct the following test:
Check voltage at EV2 main burner coil with the green wire connected to the valve. With the leads in place
switch the unit on. For approximately 2 seconds the voltage should read 4-6 vdc then drops to .5-1 vdc. If there
is voltage replace the valve. If there is not voltage replace the DFC.

Second lead goes
to valve body
(or Ground)

Diagram 16

CN4 Flame Sensor
(Red Sleeve)

CN3 Spark Electrode
(Black Sleeve)

EV2 (Green
Tab) This wire
must stay con­nected for this
test.

CN1 Nine Pin
Molex connector
locations num­bered right to left

9 8 7 6 5 4 3 2 1

1616

CN 2 Ground

SimTech Proflame I

SUREFIRE ELECTRONIC IGNITION SYSTEM

Press On/Off

button (handheld)

Does pilot light

and burner come

on?

1. Check to ensure the receiver switch is set to remote (Center position). Check
system is not in lock out. Press On/Off button 2 times. Diagram 17

2. Check to ensure the remote handheld is turned on. If not press the ON/OFF key again.
**An audible beep should be heard from the receiver** Diagram 18

3. If no beep is heard ensure handheld and receiver are "coded". Place receiver switch in the
remote position, using a paperclip or similar object insert the end into the hole marked PRG
on the reciever front cover. The receiver will beep 3 times indicating it is ready to be coded.
Using the handheld press the ON/OFF key and the receiver will beep 4 times to indicate they
are coded. Diagram 17 & Diagram 18

4. Check batteries in the receiver and remote handheld. Diagram 21
Check that the 4 x AA batteries are installed correctly into the receiver. Ensure the DC supply
is connected to the DFC supply. The AC adapter connects to the FCM com wire. If correct
check the battery voltage at the plastic harness CN1 on the DFC. Set multi-meter to volts DC,

Place one lead at the #2 Red and one lead to #3 Black. While 4.4 vdc is the min voltage to

operate it is recommended to change the batteries at 5 vdc or less. Diagram 22
Remote handheld has a low battery indicator. Diagram 20
Replace batteries if screen is blank.

Replace handheld if screen stays blank. Replace receiver

if still no audible beeps are heard.

5. Check that the remote wire harness, green and white wires are properly connected to the
units main wire harness green and white wires and the remote wire harness molex connector
to the keyed backside of the receiver. Diagram 23 & Diagram 24

6. Is thermostat mode on? If yes, raise the temperature set point higher
than the room temperature or press the thermostat key until the icon shows off, then you are

in manual position. Diagram 25
Use the UP/ Down arrow to control the burner on/off and

height if system is GTM,GTMF or

GTMFS

7. If burner still does not come on set your multi-meter to ohms. Disconnect green and white
wires. Place one lead to the green wire and one to the white wire, on the remote wire harness
side. When the burner is signaled to come on the meter will show continuity. Diagram 26.
If no continuity found, follow previous troubleshoot flow chart. No Remote, check the DFC and
valve.

Continue to

the next

page

NO

YES

S.I.T. PROFLAME 1 TROUBLESHOOTING

S.I.T. PROFLAME 1 - REMOTE CONTROL FUNCTIONALITY

SimTech Proflame I

1717

SUREFIRE ELECTRONIC IGNITION SYSTEM

H

?

S.I.T. PROFLAME 1 TROUBLESHOOTING

Does flame

modulate

igh to Low

NO

YES

Does the

Fan come

on?

NO

YES

1. Flame modulation is not an option on some models. GTM, GTMF,GTMFS systems are
compatible with a modulator.

2. Check to see if modulator is installed and properly connected to the wire marked motor. If
not install one and make the connection. Diagram 27

3. Is the Smart stat on? If yes, turn off Smart Stat by pressing thermostat key until the
thermostat icon display shows OFF. Now the flame can be manually modulated.

4. Check modulator for continuity. Disconnect the black plug marked (Motor) from wiring
harness. On the back side of plug place one lead on the orange wire and one on the yellow
wire. Reading should be approximately 26 ohms. Also check continuity between black and
brown wires. It should also be approximately 26 ohms. If no continuity or high resistance,
replace the modulator. Diagram 27

1. A fan is not an option selected, be sure the handheld is GTMF or GTMFS.

2. Is the Fan Control Module (FCM) plugged in and is there power to this receptacle.

3. Is the fan plugged into the FCM in the outlet marked Fan?

4. Is the remote wiring harness from the receiver connected to the FCM marked COM?

The connector is keyed and will go in one way only.

5. Is the FCM switch turned ON?

6. Ensure the remote control is set for the fan to come on. Diagram 19

7. There is a fan snap disk that must be hot enough to activate the fan. Is it hot enough?

8. Check the fan snap disk. It is normally open, when hot, there should be continuity.

9. ensure power is getting to the fans. If not, check the FCM fan outlet for 120 vac. If there

is no power out, check the fuse mare F3 in the FCM. Replace fuse if required (Part #
910-978).

10. Check the fan rheostat, if applicable.

11. Check fan, place fan wiring plug directly into 120 vac receptacle. Replace the fan if it

does not come on.

Unit is operating

1818

SimTech Proflame I

SUREFIRE ELECTRONIC IGNITION SYSTEM

S.I.T. PROFLAME 1 TROUBLESHOOTING

SIT Pro-Flame Remote

Download Video of Pro-Flame
Features

SimTech Proflame I

1919

SUREFIRE ELECTRONIC IGNITION SYSTEM

S.I.T. PROFLAME 1 TROUBLESHOOTING

Diagram 17

Check to ensure the receiver switch is set to the remote position (In center).

Set to Remote Position
(In Center)

Hole marked “PRG”

Receiver Front Cover

Coding Button

Receiver Switch

Diagram 18

Check to ensure the remote handheld is turned on. The photo on the left shows Manual Mode on high. The photo on
the right shows Manual Mode on flame level 4.

Thermostat Display Off
Indicates
Manual Mode

Remote
Handheld

On/Off Button

Up/Down Arrow
Key for Burner or
Fan

2020

SimTech Proflame I

SUREFIRE ELECTRONIC IGNITION SYSTEM

S.I.T. PROFLAME 1 TROUBLESHOOTING

Diagram 18A

This example shows the remote in Thermostat mode and Smart Stat mode.

Icon indicates
“Thermostat” Mode

Icon indicates
“SMART” Mode

Thermostat Key

SimTech Proflame I

2121

SUREFIRE ELECTRONIC IGNITION SYSTEM

S.I.T. PROFLAME 1 TROUBLESHOOTING

Diagram 19

This example shows the fan set on level 4 and the 110 Volt Auxiliary mode turned on.

Fan Icon
Indicates Fan is active

Icon Shows OFF

Icon Shows ON

Auxiliary Accent Light Icon

2222

SimTech Proflame I

SUREFIRE ELECTRONIC IGNITION SYSTEM

S.I.T. PROFLAME 1 TROUBLESHOOTING

Diagram 20

This shows the Low Battery Indicator.

Low Battery Indicator

Blank Screen Nor­mally Unlit

SimTech Proflame I

2323

SUREFIRE ELECTRONIC IGNITION SYSTEM

S.I.T. PROFLAME 1 TROUBLESHOOTING

Diagram 21

Check the batteries are installed correctly in the handheld transmitter (3 x AAA) and the receiver (4 x AA).

Remote Handheld

Receiver Batteries

Diagram 22 Volts DC Test (VDC)

Check the battery voltage at #2 and #3 positions. While 4.4 vdc is the minimum voltage to operate it is recom­mended to change the batteries at 5 vdc or lower.

Plastic Harness (CN1)

Diagram 23

Check the remote wiring harness green and white wires marked TH -TH/TP are properly connected to the unit’s main
wiring harness marked ON/OFF.

Good Connections

Unit Wires

2424

Higher than 4.4 vdc. If reading is 5 vdc
or lower replace the batteries

Receiver Wires

SimTech Proflame I

SUREFIRE ELECTRONIC IGNITION SYSTEM

S.I.T. PROFLAME 1 TROUBLESHOOTING

Diagram 24

Check to ensure the remote wire harness connector is properly attached to the keyed backside of the receiver.

Keyed Molex Connector

Diagram 25

If in thermostat mode confirm the set temperature is higher than the room temperature.

Thermostat Mode
is On

Room Temperature

Set Point or
Required
Temperature

SimTech Proflame I

2525

SUREFIRE ELECTRONIC IGNITION SYSTEM

S.I.T. PROFLAME 1 TROUBLESHOOTING

Diagram 26 Continuity Test (Ohms)

Place leads on the green and whites wires. When burner is signaled to come on you should see continuity. If
not, follow the previous troubleshooting flowchart to check the DFC and the valve.

Meter shows Continuity

One lead to Green Wire and One lead
to White Wire

Diagram 27

Check the flame modulator and connection

Connect Harness

Meter shows no continuity or “Open Circuit”

Wires Marked “Motor”

Flame Modulator

2626

SimTech Proflame I

SUREFIRE ELECTRONIC IGNITION SYSTEM

S.I.T. PROFLAME 1 TROUBLESHOOTING

Diagram 28 Continuity Test (Ohms)

Check the modulator for continuity. First test the orange and yellow wires at the contact points. Second, check
the black and brown wires. The reading should be approximately 26 ohms for each test.

120 vac outlet

Black Plug for Modulator

Fan Outlet Only

Auxiliary Outlet

Only GTMF and GTMFS
Systems have this Module

To Main Power Supply

Module On/Off Switch.
(This is in the Off position)

SimTech Proflame I

COM Port

2727

SUREFIRE ELECTRONIC IGNITION SYSTEM

S.I.T. PROFLAME 1 TROUBLESHOOTING

Diagram 30

Confirm the FCM-COM plug is properly connected to the Fan Control Module (FCM).

Connected to FCM at the COM Port

This Way Up

Diagram 31

The photo shows the fan snap disc open (cold). When it is activated (hot) it shows continuity

Disc “Cold”

2828

Open Circuit

Disc “Hot” Continuity or Closed Circuit

SimTech Proflame I

SUREFIRE ELECTRONIC IGNITION SYSTEM

S.I.T. PROFLAME 1 TROUBLESHOOTING

Diagram 32 AC Volts Test (VAC)

Measuring the output to the fan from the Fan Control Module FCM.

Use Caution - High Voltage

Expect 110 vac to 120 vac

SimTech Proflame I

2929

SUREFIRE ELECTRONIC IGNITION SYSTEM

S.I.T. PROFLAME 2 TROUBLESHOOTING

S.I.T. PROFLAME II TROUBLESHOOTING GUIDE

30

SimTech Proflame II

1

4

1

2

3

4

6

SUREFIRE ELECTRONIC IGNITION SYSTEM

S.I.T. PROFLAME 2 TROUBLESHOOTING

S.I.T. 886 VALVE DESCRIPTION

1. 6 Stage flame adjustment

2. Pilot adjustment

3. Inlet Pressure Tap

4. Outlet Pressure Tap

5. Pilot Outlet

6. Main Gas Outlet

7. Main Gas Inlet

3

7

2

PROFLAME 2 HANDHELD AND DISPLAY

Blue LCD display

5

ON/OFF display

THERMOSTAT Key

UP/DOWN Arrow Key

MODE Key

SimTech Proflame II

31

INTEGRATED FIREPLACE CONTROL (IFC)

SUREFIRE ELECTRONIC IGNITION SYSTEM

S.I.T. PROFLAME 2 TROUBLESHOOTING

Ground “X1”

Ignitor “X2”

Power Supply “X1”

Flame Sensor “X

ON/OFF Switch “X4”

3”

Fan Kit “X10”

8 Pin Harness “X5”

Step Motor “X6”

Light Kit “X11”

SW1 Button

Error codes - All error codes are displayed on one a set of
three LEDs located beside the SW1 switch.

-Low battery: When backup battery is under 4V the RED LED
light (located beside the SW1 switch) will pulse steadily. A double
beep will be made by the IFC whenever a command is made
when backup batteries are below 4V.

-Flame sense problem: If the pilot flame is not detected or
the flame sense system is not satisfied the RED LED light will
pulse with 2 flashes until corrected.

-Lockout: If three trials for ignition fail the RED LED indicator
will pulse three times in intervals. To clear lockout power cycle
the IFC.

Error code LED

SW1

32

SimTech Proflame II

Turn the main burner

seconds.

Is there a spark at

the pilot hood?

1.) Is the system in lockout? If the system has failed 3 trials for ignition is will go into lockout. If

Yes

Did the

pilot light?

No

1.) Confirm minimum voltage is available to the IFC? (see step 2 above, Is there a spark

Continue to

SUREFIRE ELECTRONIC IGNITION SYSTEM

S.I.T. PROFLAME 2 TROUBLESHOOTING

switch to ON. Wait 4 – 10

this is the case an error code will be displayed by a red LED next to the SW1 switch on the
IFC. See page 5. The LED will pulse three times in intervals. To clear lockout disconnect the
system from power, wait 30 seconds and restore power to the system. If the system is not in

lock out move to the next step.

2.) Is power available to the IFC? If the system is running on batteries ensure the batteries are
installed with correct polarity. Diagram 2. Ensure the minimum voltage is available to the IFC.
To test; set multi meter to voltage DC in a range of 10 volts or greater and test between the
red and black wires labeled “BAT” located on the IFC at X5. While 4.4 VDC is the minimum
required it is recommended to change the batteries if they are less than 5 VDC. Diagram 3. If
the system is connected to an AC power source ensure the IFC has power available. To test;
set meter to VAC in a range of 200V. Remove power from the unit. Remove the white plastic
cover from the X1 terminal on the IFC to expose connections. Plug unit back in and place red
probe to N-Neutral terminal and black probe to L-Live terminal. Should read approx. 120VAC
Diagram 1. If no power available, check power source. If power is available move to next
step.

3.) Can ignition spark be heard? The spark electrode will spark and make a sharp snapping
sound approximately once a second for 30 seconds during a trial for ignition. If this sounds
can be heard but no spark is visible at pilot check the spark electrode wire and ceramic
insulator for damage or breaks. If damage found, replace electrode. Diagram 4. If no damage
found move to next step.

4.) Is the Spark Electrode fully seated into the X2 terminal on the IFC? Diagram 5. If no, connect
and test. If connected more to next step.

5.) Test the X2 spark terminal. To test; remove the spark electrode lead from the X2 terminal
and attach a jumper to the X2 terminal. Hold the other end of the jumper 1/8” away from a
grounded surface and turn the system ON. The jumper should spark to the grounded
surface. Diagram 5B. If no spark from jumper to ground and voltage is available at the IFC
(see step 2.) replace the IFC.

in lockout proceed to the next step

at pilot hood)

2.) Check ground connections. Ensure ground wire from IFC wire harness X5 to valve
body is connected. Diagram 5a.

3.) Ensure orange wire from IFC X5 terminal to valve EV1 terminal is connected.

4.) Verify incoming gas pressure. Use manometer to test for required incoming fuel
pressure as marked on the rating plate. If minimum required fuel pressure is
available check pilot orifice and pilot hood for blockage or obstruction. Otherwise
move to next step.

5.) Test valve EV1 solenoid; set meter to ohms in a range of 1k ohms or greater.
Disconnect Orange wire from EV1 terminal. Place one probe on the EV1 terminal
and the other probe to the valve body. Reading should be 340 ohms (+/- 20 ohms)
If infinite resistance or open circuit replace valve. Diagram 6. If test is good move
to next step.

6.) Test IFC output to valve EV1; set meter to DCV in a range of 10DCV or greater.
With all wires connected to the valve place one probe to the EV1 terminal, place
the other probe to the valve body and turn the unit on. On call for heat the IFC will

Continue to

next page.

send a pulse of 4-6 DCV for approximately 2 seconds, then drop to between 1 ­.5DCV. Diagram 7. If no voltage ensure the IFC has required power available
Diagram 1. If power available to IFC but no power out, replace IFC. If minimum
required fuel pressure and power are available, replace valve.

SimTech Proflame II

33

Pilot is lit but

spark

No

Yes

1.) Ensure the pilot flame is fully engulfing the flame rod sensor and that it does

Does the

No

1.) Confirm that power is available to the IFC Diagram 1 & 3

yes

Unit is

SUREFIRE ELECTRONIC IGNITION SYSTEM

S.I.T. PROFLAME 2 TROUBLESHOOTING

igniter

continues to

burner fires ensure minimum inlet fuel pressure is available to valve. See step

4. Did the pilot light.

2.) Confirm flame rod sensor is connected to the IFC X3 terminal. Diagram 5

not shrink away when the main burner lights. If pilot shrinks when main

3.) Check ground connections. Ensure ground wire from IFC wire harness X5 to
valve body is connected. Diagram 5a.

4.) Ensure flame rod sensor and pilot hood are clean. Use only scotch-bright pad
or steel wool to clean sensor. Test, if no change move to next step.

5.) Test flame rod sensor for continuity; Set meter to resistance in the lowest
range available, disconnect flame rod sensor from IFC X3 terminal, place one
probe on the pilot end and the other probe on the IFC (female) end. Diagram

8. If open circuit or infinite resistance replace flame rod sensor, if good see

burner

come on?

page 14 for further causes of flame sense problems.

2.) Ensure green wire is attached to EV2 terminal on valve.

3.) Test incoming gas pressure. Use manometer to verify that minimum incoming
fuel pressure as marked on the rating plate is available. If fuel pressure is
available check pilot orifice and pilot hood for blockage or obstruction.
Otherwise move to next step.

4.) Test valve EV2 solenoid; set meter to ohms in range of 1k ohms or greater.
Disconnect Orange wire from EV2 terminal. Place one probe on the EV2
terminal and the other probe to the valve body. Reading should be 340 ohms
(+/- 20 ohms) If infinite resistance or open circuit replace valve. If test is OK
move to next step. Diagram 9.

5.) Test IFC output to valve EV2; set meter to DCV in a range of 10DCV or greater.
With all wire connected to the valve place one probe to the EV2 terminal,
place the other probe to the valve body and turn the unit on. On call for heat
the IFC will send a pulse of 4-6 DCV for approximately 2 seconds, then drops
to between 1 - .5DCV. Diagram 10. If no voltage ensure the IFC has required
power available. Diagram 1.

working

properly

34

SimTech Proflame II

SUREFIRE ELECTRONIC IGNITION SYSTEM

S.I.T. PROFLAME 2 TROUBLESHOOTING

Diagram 1 VOLTS AC TEST (VAC)

Remove power cord from receptacle prior to testing for voltage. Remove plastic cap from the top of the con­nector—plug power cord back into receptacle. Set meter to 200 VAC to conduct test. The reading should be
approximately 120 VAC. If the correct voltage is present—see next Step.

Red Probe to N-Neutral

Black Probe to L-Live

WARNING

RISK OF ELECTRICAL SHOCK. USE CAUTION WHEN CONDUCTING TESTS

Diagram 2

If batteries are being used to operate the system, ensure the batteries are correctly installed in the holder. Notice the polarity of
individual battery cells.

4 x AA Batteries

SimTech Proflame II

35

SUREFIRE ELECTRONIC IGNITION SYSTEM

S.I.T. PROFLAME 2 TROUBLESHOOTING

Diagram 3 VOLTS DC TEST (VDC)

Verify the battery voltage at IFC terminal connection X5, positions 1 and 2. Reading should be between 5 and 7 VDC. If
the reading is 4.4 VDC or less, replace the batteries. If 5V or more, see next Step.

36

SimTech Proflame II

SUREFIRE ELECTRONIC IGNITION SYSTEM

S.I.T. PROFLAME 2 TROUBLESHOOTING

Diagram 4

Carefully remove the electrode from the assembly to examine for cracks in the porcelain.

Remove pilot hood ground clip and hood, clean ground contact points from hood to assembly.
Examine electrode wire and connector for breaks or abrasion.

Pilot Assembly is comprised of three parts:
Pilot hood - Splits the flame into two (2) for burner and flame
sensor

Igniter - provides spark to the pilot hood
Flame Sensor - Rectifies the pilot. When lit, carries the voltage to

the IFC module to stop sparking and allows main burner to open.
Without proving the pilot, igniter will still spark and burner will
not turn on.

Pilot Ground Clip

Clean ground contact points from hood
to assembly

Diagram 5

Confirm the igniter wire is properly connected at terminal X2 and check for any breaks in the wire or connector.

Spark Electrode
Connection X2

SimTech Proflame II

Check Igniter Wire Connection

37

SUREFIRE ELECTRONIC IGNITION SYSTEM

Diagram 5a

Verify the ground connection to the IFC module at terminal X5 and the valve.
Do not alter any ground wires as installed by the manufacturer.

S.I.T. PROFLAME 2 TROUBLESHOOTING

Ground from DFC wire harness to
valve

IFC to Valve Ground
Connection

Diagram 5b

Remove the spark electrode wire from X2. Connect a jumper wire to the exposed spade terminal. Hold the opposite end of the
jumper 1/8” away from ground and turn the unit on. If there is a spark replace the electrode, if not replace the IFC.

Power Supply “X1”

Fan Kit “X10”

Ground “X1”

Spark Electrode
Connection “X2”

Light Kit “X11”

Ignitor “X2”

Flame Sensor “X

38

3”

8 Pin Harness “X5”

ON/OFF Switch “X4”

Step Motor “X6”

SW1 Button

SimTech Proflame II

SUREFIRE ELECTRONIC IGNITION SYSTEM

S.I.T. PROFLAME 2 TROUBLESHOOTING

Diagram 6 CONTINUITY TEST (Ohms)

Verify continuity/resistance of the EV1 pilot coil. Carefully disconnect the orange wire (by pulling straight out) from EV1,
place one lead on exposed tab, the other to valve body. It should read approximately 340 ohms (+/- 20 ohms). If there is
no continuity or high/low resistance—replace the valve.

EV1 Orange tab­wire disconnected

Diagram 7 VOLTS DC TEST (VDC)

Set meter to Volts DC in a range of 10V or greater and ensure all connections are made to valve and IFC. Place one
probe to the EV1 terminal (orange) and one probe to the valve body (ground). Turn pilot on and watch meter carefully, for
approximately 2 seconds the voltage should read 4 – 6 VDC then drop to .5 – 1 VDC. If there is voltage but the valve does
not open, replace the valve – if there is no voltage, replace the IFC.

EV1 Orange tab-wire
connected

Valve Body (Ground)

SimTech Proflame II

39

SUREFIRE ELECTRONIC IGNITION SYSTEM

S.I.T. PROFLAME 2 TROUBLESHOOTING

Diagram 8 CONTINUITY TEST (Ohms)

Confirm the flame sensor has continuity. If there is no continuity or infinite resistance replace it.
If continuity is good—see next Step.

40

SimTech Proflame II

SUREFIRE ELECTRONIC IGNITION SYSTEM

S.I.T. PROFLAME 2 TROUBLESHOOTING

POTENTIAL CAUSES FOR FLAME SENSOR NOT TO PROVE

Venting Related Issues (See each manual for specific information relating to tested and approved venting
systems)

• Partial Intake Liner - intake and exhaust liners must be of approved size and run continuous to termination

• Unapproved Termination

• Unapproved Vent Configuration

• Enclosed Termination

• Incorrect Vent Restrictor Setting

• Crossed Liners

• Silicone sealant used on venting.

• If Liners have large sags, pull liners tight and keep run as straight as possible

Gas Supply Issues (See each units manuals for required pressure)

• Ensure Sediment Trap (Drip Leg) is installed in supply line prior to the gas valve.

• Measure static and working pressures on inlet and outlet taps

• Measure Outlet Gas Pressure with unit ON(call for heat)

• If inlet working pressure is to low check for blockage or incorrect gas line size

If outlet working pressure is incorrect and inlet pressure is correct check the following:

• Converted Units - verify adherence to proper conversion instructions

• Cold Vents/ Cold Start - unit may need to be cycled again to overcome the cold vent/cold start

• Turn unit OFF, then back ON to cycle the unit again

• Misplaced logs/glass or stone - check manual for correct certified media placement

SimTech Proflame II

41

Diagram 9 CONTINUITY TEST (Ohms)

Verify continuity/resistance through EV2 (main burner coil). Carefully disconnect the green wire from EV2
by pulling the connector straight off. Place one probe on the male tab of coil and the other probe to ground.
Reading should be 340 ohms (+/- 20 ohms). If open circuit or infinite resistance, replace valve.

EV2 Green tab­wire disconnected

SUREFIRE ELECTRONIC IGNITION SYSTEM

S.I.T. PROFLAME 2 TROUBLESHOOTING

Valve Body

Diagram 10 DC VOLTS TEST (VDC)

Set meter to Volts DC in a range of 10V or greater and ensure all connections are made to valve and IFC. Place one probe
to the EV2 terminal (green) and one probe to the valve body (ground). Turn burner on and watch meter carefully, for ap­proximately 2 seconds the voltage should read 4 – 6 VDC then drop to .5 – 1 VDC. If there is voltage but the valve does
not open, replace the valve—if there is no voltage, replace the IFC.

EV2 (Green Tab)
This wire must
stay connected
for this test.

Second probe
goes to valve
body (or Ground)

42

SimTech Proflame II

Proflame II Remote troubleshooting with wall receiver.

Press On/Off

No

1.) Does the remote handheld have power? The screen will light up when any

Diagram 14

Yes

Unit is

Remote troubleshooting with IFC only.

Press On/Off

ignite?

No

SUREFIRE ELECTRONIC IGNITION SYSTEM

S.I.T. PROFLAME 2 TROUBLESHOOTING

S.I.T. PROFLAME 2 - REMOTE CONTROL FUNCTIONALITY

button

(Handheld)

does the

pilot/burner

ignite?

working

properly.

button is pressed; if low battery is indicated on the screen replace batteries.

2.) Does the receiver have power? If using batteries ensure fresh batteries are
installed with correct polarity. Receiver will “beep” once when battery door
closed. Diagram 2. If AC power, ensure IFC has power available. Diagram 3
Otherwise move to next step.

3.) Ensure the remote receiver is in the Remote (Center) position. Diagram 11

4.) When a command is made on the remote handheld the receiver will produce a
single “beep” in response. If no “beep” is made by the receiver ensure the
remote and receiver are paired together with the following steps; set receiver
slide switch to middle (remote) position. Turn remote hand held off. Use a fine
point such as a paper clip and press the “PRG” button on the receiver. This will
produce three beeps, next press the “On” button on the remote hand held. This
will produce another three beeps indicating the sequence is complete. Diagram

11.

5.) Is the remote handheld in thermostatic mode? If so ensure the set point is
above the room temperature. Diagram 15

6.) Is the unit in lockout? When locked out the red LED next to the SW1 button on
the IFC will pulse three times in intervals. To clear lockout remove unit from
power for 30 seconds and re-connect. See error codes pg. 5.

7.) Check receiver wire harness connection. 14 pin Molex should be fully seated
into back of receiver.

button

(Handheld)

does the

pilot/burner

SimTech Proflame II

1.) Ensure unit main switch (if used) and remote hand held are both in the ON position.
Diagram 12

2.) Ensure the IFC is not in lock out, if three trials for ignition have failed the unit will go
into lockout. Check the red LED light beside the SW1 switch for an error code (See
page 5). If in lockout the red LED will pulse three times at intervals. To clear lockout
remove power from IFC for 30 seconds and re-connect.

3.) The IFC will produce a “Beep” when any command is made on the remote. If no beep,
remote is not paired to the IFC or the remote is out of range. To pair remote to IFC
press the red SW1 button on the IFC (See page 5.), the IFC will beep three times, then
within 20 seconds press the ON (top) button on the remote hand held. Diagram 12
The IFC will “beep” 3 more times if the sequence is successful. If the sequence is not
completed within 20 seconds or the SW1 button is pressed twice the remote will be
divorced and the system will be operating by manual on/off switch only.

43

Diagram 11

Verify the receiver switch is set to the remote position. (In center)

Set to Remote Position
(In Center)

Receiver Front Cover

Diagram 12

Check to ensure the remote handheld is turned on.

SUREFIRE ELECTRONIC IGNITION SYSTEM

S.I.T. PROFLAME 2 TROUBLESHOOTING

Hole marked “PRG” Coding
Button

Receiver Switch

Thermostat Display Off
Indicates Manual Mode

Remote
Handheld

Up/Down Arrow
Key for Burner or Fan

ON/OFF Button

44

SimTech Proflame II

SUREFIRE ELECTRONIC IGNITION SYSTEM

S.I.T. PROFLAME 2 TROUBLESHOOTING

Diagram 13

Check the batteries are installed correctly in the handheld transmitter (3 x AAA) and the receiver (4 x AA)

Remote Handheld

Receiver Batteries

Diagram 13a Volts DC Test (VDC)

Check the battery voltage at the X5 terminal.
While 4.4 vdc is the minimum voltage to operate it is recommended to change the batteries at 5 vdc or lower.

SimTech Proflame II

Power in to IFC

45

SUREFIRE ELECTRONIC IGNITION SYSTEM

S.I.T. PROFLAME 2 TROUBLESHOOTING

Diagram 14

Check to ensure the remote wire harness connector is properly attached to the keyed backside of the receiver.

Keyed Molex Connector

Diagram 15

If in thermostat mode confirm the set temperature is higher than the room temperature.

Thermostat Mode
is On

Room Temperature

Set Point or Required
Temperature

46

SimTech Proflame II

Does flame height

modulate High to Low?

No

Modulator troubleshooting.

Yes

Unit is

operating.

SUREFIRE ELECTRONIC IGNITION SYSTEM

S.I.T. PROFLAME 2 TROUBLESHOOTING

1.) Ensure remote is paired to IFC. IFC will “beep” once when any command is
made on the remote hand held. If no “beep” is heard see page 16 “Remote
coding IFC only.”

2.) Verify modulator is connected to IFC at X6 terminal. Diagram 5b

3.) Is remote hand held in “SMART” thermostat mode? SMART mode will not
allow manual flame height control. “SMART” will be displayed in the top left
of the remote screen if selected. Page 4. Use the “mode” button on the
remote hand held to change from SMART to manual on/off or thermostatic
mode.

4.) Test modulator; set meter to resistance (ohms) in the lowest range possible.
Disconnect modulator from X6 terminal on IFC. Plug end of modulator will
have access to test on one side. Test between the black and brown wires,
then yellow and orange. Diagram 16. Each pair should read approximately
26 ohms, if there is infinite resistance or an open circuit, replace modulator.
Otherwise, move to next step.

5.) Was fuel type converted in the field? If yes, when old modulator was
removed was old diaphragm and spring removed? Diagram 19. If not,
remove old diaphragm & spring, re-assemble and test. Otherwise move to
next step

6.) If above steps have been followed and manifold pressure still doesn’t
change on command from remote, replace IFC.

SimTech Proflame II

47

SUREFIRE ELECTRONIC IGNITION SYSTEM

S.I.T. PROFLAME 2 TROUBLESHOOTING

IFC Extended Antenna

If there are cases where environmental interference from wireless devices, i.e. routers, cordless phones, smart TV’s or similar
devices affects your remote control reception or transmission there is an antenna extension available. The 911-210 IFC antenna
can be used to improve reception and range.

X13

X14

SW1

To install antenna remove power from IFC—use a flat head screw driver to release the 4 x clips located at the bottom of the IFCs
short sides. The plastic cover can now be removed, allowing access to the board. Plug the antenna into the X14 terminal, located
on the right side of the board between the SW1 switch and the X13 terminal.

Antenna exit

Run the wire through the opening in the plastic cover beside X14 and to the outside of the appliance. The clear end of the antenna
extension should be located out of sight, and outside of the unit enclosure.

48

SimTech Proflame II

SUREFIRE ELECTRONIC IGNITION SYSTEM

S.I.T. PROFLAME 2 TROUBLESHOOTING

Diagram 16

Check the flame modulator.

Flame Modulator

Diagram 16a Continuity Test (Ohms)

Check the modulator for continuity. First test the orange and yellow wires at the contact points, second, check the black
and brown wires.
The reading should be approximately 26 ohms for each test.

Black Plug for Modulator

SimTech Proflame II

49

SUREFIRE ELECTRONIC IGNITION SYSTEM

S.I.T. PROFLAME 2 TROUBLESHOOTING

Diagram 17 Performing Voltage Readings on Lights and Fan Kits

When testing the comfort fan at X10, place one multi meter probe on the red wire and the other on the black lead, your
reading should be approximately 120 VAC on HI.

When testing the lights at X11, set meter to VAC and test between the 2 yellow wires at X11. Should be approximately
120 VAC on high.

Diagram 17a

Testing the Fan

Testing the Lights

NOTE: Use care when conducting tests—shock can occur.

50

SimTech Proflame II

SUREFIRE ELECTRONIC IGNITION SYSTEM

S.I.T. PROFLAME 2 TROUBLESHOOTING

Diagram 18

Diagram 18a

Remote—Fan OFF

SimTech Proflame II

Remote—HI

51

Diagram 19

SUREFIRE ELECTRONIC IGNITION SYSTEM

S.I.T. PROFLAME 2 TROUBLESHOOTING

52

SimTech Proflame II

MAXITROL GV60 IGNITION SYSTEM
TROUBLESHOOTING

MAXITROL GV60 TROUBLESHOOTING GUIDE

Maxitrol GV60

53

Turn on Fireplace

Handheld/Transmitter

Is there a spark at

1.) Ensure the fireplace has power. If using AC adaptor verify that it is

touching.

Pilot sparks but does

Yes

Upon call for heat there will be a series of seven (7) “beeps” and a solid “clunk”. This is normal.

1.) No fuel available. Check for closed shut-off valve to fireplace, and

from remote

the pilot hood?

Yes

MAXITROL GV60 IGNITION SYSTEM

TROUBLESHOOTING

properly connected to receiver. (See Diagram 1) If not, connect and
re-test. If no change, test output. Set meter to volts DC in lowest
range above 10 VDC and place + (positive) probe on pin 1 of the 5 pin
connector at the receiver and – (negative) probe to ground (See
Diagram 1a.) Should be 5 -7 VDC. If not test AC adaptor. Set meter to
VDC in lowest setting above 10 VDC. Place one probe inside plug tip,
other probe to exterior of plug (See Diagram 1b.) Approx. 6 -7 VDC. If
not, replace AC adaptor.

2.) If battery power only, receiver will beep rapidly for 3 seconds when
started if batteries are low. Check battery output using same test as
Step 1. (See Diagram 1a) Should be a minimum of 5 VDC. If not,
replace with new high quality batteries. Ensure batteries are installed
with correct polarity. (See Diagram 1c.) Test fire.

3.) Remote and receiver may not be paired. On receiver using a fine
point, hold the “RESET” button until 2 beeps are heard. (Diagram 2)
Within 20 seconds press the flame down button on the
Handheld/Transmitter (Diagram 2a) and hold until one long beep is
heard. Test fire again.

4.) Receiver fuse may be tripped. Receiver has auto re-setting “poly
fuse” Ensure the Receiver antenna and spark electrode wire are
separated and not crossed. (See Diagram 3) If so, separate, wait 5
minutes for fuse to reset, and test fire again.

5.) If the thermocouple is loose, overtightened, damaged, or making

poor contact with the interrupter block there will be a 3 second long
solid tone from the receiver. (see Diagram 4) If loose, tighten by
hand, and then— ½ turn only. If damage visible replace
thermocouple. Also check connectors to interrupter block are not

not light.

No

54

open if necessary. (See Diagram 5) For manual operation & test
for fuel.

2.) If new gas line has been run it may need to be purged. Consult
local Gas code for procedure.

3.) Red thermocouple wire and Yellow switch wire to receiver may be
crossed. Receiver side is color coded, attach Red to Red, Yellow to
Yellow and test again. (See Diagram #6)

4.) Test for power to valve on call for heat. Set meter to mV DC in
lowest range possible. Place (+) probe on spade connector of
Yellow wire connected to receiver. Place (-) probe to valve ground.
Turn fireplace on, meter should read 5 – 6 mV DC. (See Diagram

7) If NO power out, back interrupter block off ¼ turn and test
again. If low power out check power in to receiver. (See Diagram
1a) If power is available to receiver but no power out on call for
heat, replace receiver.

Maxitrol GV60

MAXITROL GV60 IGNITION SYSTEM

1.) Check for a loose or poor connection at valve ground lug. (See Diagram 8

Yes

Yes

1.) Ensure spark electrode is connected and fully seated to the “Spark”

1.) Test Thermocouple output. Set meter to mV DC and light pilot (To

re-assemble and test again.

Yes

TROUBLESHOOTING

Pilot stops sparking
and receiver makes

several beeps.

No

Ignition spark heard

“snapping” but no

spark at pilot hood.

No

for location) Set meter to Resistance in the lowest range available and test
between the valve ground lug & Yellow terminal on 5 wire connector (See
Diagram 8a). If open circuit or over 60 milliohms resistance remove valve
ground lug screw, lightly sand both points of contact , re-assemble and test

terminal on the receiver. If not, connect and test again.

2.) Inspect spark electrode wire for breaks in the insulating jacket that
would allow it to spark early. If damage found replace spark
electrode and test again.

3.) Inspect ceramic insulator around spark end of electrode. Electrode
should not be able to move or spin, ceramic should be free of
breaks, cracks or splits. If rod can move or ceramic damaged,
replace electrode and test again.

4.) Test spark electrode for continuity. Set meter to resistance in the
lowest range available, place one probe on spark end of electrode
and other probe to socket end. If no continuity or high resistance
replace spark electrode and test again. (See Diagram 9)

5.) Remove spark electrode from receiver. Attach a jumper to the
“Spark” terminal on the receiver and hold other end of jumper 1/8”
away from ground and turn unit on. (See Diagram 12) Should
spark to ground. If no spark, and power is available at receiver

Pilot lights but will not

hold. Drops out in

10 – 30 seconds.

No

operate valve manually—see diagram 5) Place (+) probe on Red

spade connector at interrupter block. Place (–) probe to ground.

Should read 10 – 15mV DC (See Diagram 10). If low, ensure pilot
flame is making good contact with thermocouple. If under 10 mV
replace thermocouple. Note result.

2.) If thermocouple output tests OK check voltage drop between Red
and Black spade connectors at Interrupter block. With pilot lit
(See Diagram 4— for manual operation) set meter to mV DC and
place (+) probe on Black spade connector, (-) probe to ground and
note result. Subtract reading at Black spade connecter from
reading at Red spade connector (Test 1.) Difference should be 4 –
6mV. If greater check thermocouple and interrupter block for
damage. Reposition or replace components if damaged.

3.) Check receiver ground for poor connection. (See Diagram 8) Set
meter to Resistance in the Milliohm range. At 8 wires “umbilical”
cord place + positive probe to Yellow wire terminal and – negative
probe to ground. Should be 60 Milliohms or less. If greater
remove valve ground lug (T20), lightly sand both sides,

Maxitrol GV60

55

MAXITROL GV60 IGNITION SYSTEM

Yes

1.) Ensure gas valve Manual knob is in the ON position. (See Diagram

TROUBLESHOOTING

Pilot lights, main burner

will not light.

11) If OFF, turn to ON and test again.

2.) Check 8 wire “umbilical cable” Ensure it is fully seated into receiver.
If damaged, replace and test again.

3.) If still no main burner, replace receiver.

56

Maxitrol GV60

MAXITROL GV60 IGNITION SYSTEM
TROUBLESHOOTING

Diagram 1: Ensure AC adaptor is connected to Receiver.

Verify AC adaptor is connected to receiver. If not, connect and
test again.

Volts DC (vdc) Set meter to voltage DC, in the lowest possible range above 10VDC.
Place (+) positive probe on the left most pin of the 5 pin connector at the Receiver.
Place (-) negative probe to ground (valve body, ground lug or bare metal of chassis).
The meter should read between 5-6 VDC. If lower, change batteries or install AC adaptor and test.

Diagram 1

Maxitrol GV60

Diagram 1a

57

MAXITROL GV60 IGNITION SYSTEM

Diagram 1b:

Verify AC Adaptor output.
Set meter to Volts DC in the lowest range above 10 VDC.
With the AC adaptor plugged in, place the (+) Positive probe inside plug tip, and.
Place the (-) Negative probe on exterior of plug tip.
Meter should read approximately 6 -7 VDC.
If NO voltage out of AC adaptor Verify presence of 110 VAC from outlet, otherwise replace AC adaptor.

TROUBLESHOOTING

Diagram 1c:

Verify batteries are fully seated and with the correct polarity.

Diagram 1b

58

Diagram 1c

Maxitrol GV60

MAXITROL GV60 IGNITION SYSTEM
TROUBLESHOOTING

Diagram 2:

Pair handheld/transmitter and receiver (re-synchronize).
Using the point of a paper clip or small screwdriver tip to press and hold the “RESET” button on the receiver until two beeps are
heard. (Diagram 2)
Within 20 seconds press and hold the flame down button (small flame) on the handheld/transmitter until one long continuous beep
is heard. (Diagram 2a)
Once this is proven the system has been synchronized. Test fire to verify success.
If still no spark, continue to next step.

Diagram 2

Diagram 2a

Maxitrol GV60

59

MAXITROL GV60 IGNITION SYSTEM

TROUBLESHOOTING

Diagram 3 & 3a:
Verify spark electrode wire and the Receiver Antenna are separated and not crossed or in contact. Receiver contains a self-re­setting “fuse” that can be tripped when started with spark electrode and Receiver Antenna crossed. Separate wires, wait 5 minutes
for fuse to re-set and test again.

Diagram 3a

Diagram 3

Diagram 4:

Upon a call for heat, a three second tone will be heard if the interrupter block, switch wire, and/or thermocouple are loose, dam­aged, making poor contact or overtightened.
If loose, tighten by hand, then ¼ turn by wrench only and test again.

60

Diagram 4

Maxitrol GV60

MAXITROL GV60 IGNITION SYSTEM
TROUBLESHOOTING

Diagram 4a:

Over tightening the thermocouple and or Interrupter block can cause damage to the thermocouple by reducing the available surface
area, resulting in high resistance. It is also possible to damage the insulating washer at the base. Both can lead to pilot drop out
and or nuisance shut downs. When installing Interrupter block and Thermocouple tighten by hand only, and then ONLY ¼ - ½ ad­ditional turn by wrench. (See Diagram 3 & 4a).
If damage visible, replace thermocouple.

Diagram 4a

Diagram 5:

Manual operation. The GV60 can be operated manually with no batteries or AC power. This process can also be used to purge
the pilot tube.
Turn MANUAL knob to MAN.
Insert small tool and depress the plunger. Light pilot and hold plunger for 10 seconds. Turn knob back to ON.

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MAXITROL GV60 IGNITION SYSTEM

TROUBLESHOOTING

Diagram 6:
Verify Red Thermocouple wire and Yellow Switch wire are connected to the corresponding color coded terminals on the receiver.
If not, connect yellow to yellow, red to red and secure with mounting screw on top of terminal.

Diagram 6

Diagram 7: Test for power to valve on a call for heat.

a.) Set meter to mV DC in lowest range possible.
b.) Place (+) Positive probe on Yellow terminal at receiver.
c.) Place (-) Negative probe to ground (valve body, ground lug or bare metal of chassis)
d.) Turn fireplace on, receiver will beep several times then begin to spark. Once the pilot begins to spark the meter

should read 5 – 6 mV DC until the pilot stops sparking.
e.) If NO power out from receiver on a call for heat, check for low power in to receiver.(See Diagram 1a).
f.) If sufficient power is available to the receiver but there is NO output on call for heat, replace the Receiver.

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Diagram 7

Maxitrol GV60

MAXITROL GV60 IGNITION SYSTEM
TROUBLESHOOTING

Diagram 8: Test ground connection at valve.
a.) Set meter to Resistance in the lowest range available.
b.) Place (+) Positive probe on valve ground lug (See Diagram 8 for location)
c.) Place (-) Negative probe to the yellow wire terminal on the 5 wire connector to the receiver (See Diagram 8a for location)
d.) Meter should read under 60 milliohms. ( See Diagram 8a)
e.) If open circuit, or greater than 60 milliohms remove valve ground lug screw (Torx-20), lightly sand both sides, re-

assemble and test again.

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Diagram 9: Test Spark Electrode.
a.) Set meter to Continuity.
b.) Disconnect Spark Electrode from Receiver.
c.) Place (+) Positive probe on spark end of electrode.
d.) Place (-) Negative probe in socket end of electrode.
e.) Meter should show a complete circuit.
f.) If no continuity or infinite resistance replace spark electrode.

MAXITROL GV60 IGNITION SYSTEM

TROUBLESHOOTING

Diagram 9

Diagram 10: Test Thermocouple output.

a.) Set meter to mV DC in lowest range available.
b.) Turn on pilot (For manual operation see Diagram 5)
c.) Place (+) Positive probe on the RED spade connector at the Interrupter block.
d.) Place (-) Negative probe to ground (Valve body, ground lug or bare metal of chassis)
e.) Meter should read 10 – 15 mV DC within 30 seconds of the pilot being lit.
f.) If output is low Verify Meter probe is making good contact with spade connector and Verify pilot flame is making

complete contact with the thermocouple. Otherwise, replace thermocouple.

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Diagram 10

Maxitrol GV60

MAXITROL GV60 IGNITION SYSTEM
TROUBLESHOOTING

Diagram 12: Test Receiver spark generator.
a.) Remove Spark Electrode from Receiver.
b.) Attach a jumper to the Spark terminal on Receiver.
c.) Hold the other end of the jumper 1/8” away from ground ( Bare metal of chassis)
d.) Turn unit on. Receiver should beep several times and begin to spark to ground.
e.) If no spark and power is available to the receiver (See Diagram 1b) replace the receiver.

Diagram 11

Maxitrol GV60

Diagram 12

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MAXITROL GV60 IGNITION SYSTEM

TROUBLESHOOTING

Maxitrol GV60 Fan troubleshooting.

Fan operation - fan start/stop is controlled by a timer. There is a 4 minute delay between the burner firing and the fan start. After

the burner shuts down the fan will run for 10 minutes before stopping.

Fan Troubleshooting - If the fan does not run after the burner has been on for 4 minutes or more check the following:

-Test the fan by turning it on manually. Press the ‘Set” button until the fan icon is displayed, and then use the large flame and small
flame buttons to adjust the fan speed. Once the fan is set to the desired speed either wait 8 seconds until the command is entered
automatically or press the “Off” button to complete the sequence. If the fan has power it should start at the selected speed. If not,
move to the next steps.

-Check the red LED on the fan control module; if 120VAC is available the red LED will be lit. If power is not available and LED is
not be lit, ensure the unit is plugged in and that the outlet has power. Diagram 12 & 12a.

-Tests the fan control module for incoming power. It should have around 120 VAC available. To test, set multi-meter to AC voltage
in a range of 200V. Remove the 4 wire Molex from the port labeled “Power” on the fan control module and test across the 2 black
wires. Reading should be approximately 120 VAC. Diagram 13 and 13a

-Test for power at the fan terminals. Expected voltages based on fan speed listed below.

All voltages are approximate and will vary based on available line voltage. Diagram 14.
Speed One – 70VAC
Speed Two – 80VAC
Speed Three – 100VAC
Speed Four – 120VAC / Line voltage

-If the fan control module has power available, the fan is ON at the remote and the fan timer has been satisfied (5 min delay ON)
but no power can be measure at the fan, replace the fan control module.

-If at least 70VAC can be measure at the fan but it does not move, check for physical obstructions. Is anything stopping the fan
squirrel cage from moving? If not, replace the fan.

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Maxitrol GV60

MAXITROL GV60 IGNITION SYSTEM
TROUBLESHOOTING

Diagram 12

-If power (120 VAC) is available at the fan control module the red LED will be lit.

Diagram 12a

Maxitrol GV60

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MAXITROL GV60 IGNITION SYSTEM

TROUBLESHOOTING

Diagram 13

-To test for power coming in to the Fan control module, remove the 4 wire Molex from the fan
control module. Set meter to AC voltage, in a range of 200VAC and place one probe in the end
of each black wire. Reading should be approximately 120VAC. If no power confirm outlet is live.

Diagram 13a

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Maxitrol GV60

MAXITROL GV60 IGNITION SYSTEM
TROUBLESHOOTING

Diagram 14

-To test for power at the fan, set meter to AC voltage, in a range of 200VAC and place one probe on
each of the fan terminals. Reading should be 120 VAC on high. See list on page 16 for expected
voltages at other speeds.

Maxitrol GV60

69

NOTES

70

July 2017 Product Specications Book

Technical Contact Number

(844) REG-FIRE / [phone]

*Toll Free Number is for DEALER USE ONLY*

Do not give out to consumers

Regency Fireplace Products, LTD.

6988 Venture Street

Delta BC V4G 1H4

Canada

www.regency-re.com

To be used by FPI trained Service Technicians