SimCam Alloy 1
User Manual
Last updated: 2020-05-28
About the manual
This user manual is mainly about the product setup and
installation. The in-APP instructions can guide you through
every step of using the product.
Need help from our support team? Email to :
support@simshine.ai
https://www.simshine.ai/support
EN Download the latest user manual at the above address.
FR Téléchargez le dernier manuel d'utilisation à l'adresse ci-dessus.
DE Laden Sie das neueste Benutzerhandbuch unter der oben
angegebenen Adresse herunter.
ES Descargue el último manual de usuario en la dirección anterior.
JP 上記のアドレスで最新のユーザーマニュアルをダウンロードしてください。
KR 위�주소에서�최신�사용자�설명서를�다운로드하십시오.
IT Scarica l'ultimo manuale dell'utente all'indirizzo sopra indicato.
RU Загрузите последнюю версию руководства пользователя по
указанному выше адресу.
Contents
Product profile.......................................................................................04
What’s in the box...................................................................................05
Product diagram....................................................................................06
Download the SimHome APP................................................................07
Power on the SimCam Alloy 1S...........................................................08
Add a new device to the APP.................................................................09
Install the SimCam Alloy 1S................................................................11
Warranty................................................................................................12
Product profile
SimCam Alloy 1S is the only outdoor security camera that uses
on-device AI for 24/7 proactive detection, alerting you to real
threats immediately. Not just evidence for after the incident it
allows you to respond before a crime escalates.
Key features
• AI motion detection - SimCam Alloy 1S can alert you to the
presence of persons, pets and vehicles in a specific activity zone
- no false alerts.
• Facial recognition - keep track of the safety of your family with
customized facial recognition alerts.
• Lightning-fast detection - be alerted to the event as it happens
without delay.
• 24/7 video at a glance - See the whole day video in just a
minute with the daily report, smart event recording and continuous recording.
• 1080P & starlight night vision - identify a license plate from up
to 30 feet with more details, day and night.
• Local processing & storage - Never have to pay any subscription fee or concern your privacy.
• AI home automation - automate other smart home devices with
human activities.
04
What’s in the box
SimCam Alloy 1S camera x 1 Antenna x 1
AC power adapter & cable x 1 Wall mount x 1
Wall anchors x 3 Wall screw x 3Reset needle x 1 Mounting screws x 5
Rear cover x 1
SimCam
Alloy
User manual x 1SD card x 1Hex key x 1
05
Product Diagram
Light sensor
Infrared LED
Wall mount port
Reset button
Microphone
Lens
Status LED
Microspeaker
DC Power port
SD card slot
Air vent
Wall mount
Antenna coax end
06
Download SimHome APP
Scan the QR code below to download and install the SimHome
APP to your mobile device. You can also search for “SimHome”
in Google Play or IOS App Store.
Open the APP and follow the onscreen instruction to create an
account with your email address and login into your account.
07
Power on the SimCam Alloy 1S
Screw the antenna to coax end at the bottom of the camera.
Plug the power cable into the DC power port on the back of the
camera. Plug the AC adapter into a 100-220V AC power outlet.
The status LED will blink red indicating that the camera is
powered on.
After a minute or two, the status LED will blink green indicating
that it is ready to connect to WiFi.
Insert the power cable into the
slot. Put the rear cover back on
and secure it with screws.
Tip: If the light does not blink green, please press the reset button and
hold it for 5 seconds to reset the device.
08
Add a new device to the APP
Open the SimHome APP, tap “+” in the upper right corner,
choose the device’s type, tap “Next”, enter your WiFi name and
password, tap “Next”, enter the device’s name and select a
location, tap “Next” and you will see a QR code on your mobile
device.
Point the QR code to your camera’s lens. When you hear a
sound saying “connected”, it indicates the QR code scanning is
completed. When the status LED turns solid blue, it indicates
that the camera is connected to WiFi.
Tap “Next” and swipe down on the main screen of the APP to
refresh the device list.
Add a new device
09
Status LED guide
Status light color Camera’s status
Solid red
Blinking green
Solid blue
Solid green
The camera is powered on.
The camera is ready to scan the QR code.
The camera is connected to WiFi.
The camera is connected to WiFi,
but not connected to the Internet.
Install the SimCam Alloy 1S
Testing the WiFi at the spot where you want to install the
camera. Hold the camera where you want to install it and
check the live stream on the APP. If you see the video
smoothly with the status LED in solid blue, the WiFi is strong
enough at the chosen spot.
Make sure the camera is installed within the reach of a
power outlet. If there is no outdoor outlet, you can route the
power cable to an indoor outlet. This may require drilling
through the wall.
10
Install the SimCam Alloy 1S
Fasten the wall mount onto a flat wall with screws. If the wall
is made of brick or stone, you may need to use wall anchors
to hold the screws.
Attach the camera to the wall mount and secure it with
screws. Use the live feed on the APP to pivot the camera to
your desired position.
o
90
Tip: Make sure the wall can bear at least three times the total weight of
the camera and wall mount.
11
Warranty
What does this warranty cover?
Simshine warrants that each Simshine’s product you purchase is
free from any defects in material or workmanship under normal
use during the Warranty Period. The warranty period for a
Simshine product is twelve (12) months from the day when the
product is delivered to the first end-user. During the Warranty
Period, SimShine will repair or replace, at no charge, products or
parts of a product that proves defective because of improper
material or workmanship, under normal use and maintenance.
What is not covered by this warranty?
Defects caused by incorrect use or improper installation not
following the product manual instructions;
Defects caused by unauthorized modification, repairs, disassembly or use with third-party components or product;
The serial number has been removed or defaced from the
Simshine product;
Damages caused by lightning, fire, earthquake, tornado, or other
events of force majeure;
Consumables parts, including but not limited to batteries, unless
damage is due to defects in material or workmanship of the product;
Simshine products purchased from an unauthorized reseller;
Damage caused by third-party service providers who are not
12
authorized by Simshine;
Fail to provide proof of purchase that you are the authorized
user of the product;
Any non-Simshine branded products, such as batteries, SD card
and cables, even if sold or shipped with Simshine products;
Products marked as “Sample” or “Not for Sale”, or sold “AS IS”;
This warranty cannot be transferred from the original end-user to
others;
Any indirect or consequential damages or losses resulting from
the product failure such as loss of data and loss of business.
Return & Refund
If customers are not completely satisfied with the Simshine
product, they can return it within 30 days after the receipt of the
product.
To be eligible for a return, the product must be unused and
returned in the same condition that you received it. It must also
be in the original packaging. Products that show any signs of
wear, or that are not packaged like new with all accessories and
manuals will not be accepted under this return policy. To
complete your return, we require a receipt or proof of purchase
and the serial number. Customers will have to pay all the return
shipping costs. No restocking fee will be charged for the return
of a product.
Once your returned product is received and inspected, we will
13
email you a notification of receipt. We will also notify you of the
approval or rejection of your refund. If you are approved, then
your refund will be processed, and a credit will automatically be
applied to your credit card or original method of payment, within
a certain amount of days. Please note shipping charges are
non-refundable.
How to obtain warranty service?
Contact Simshine support team by email support@simshine.ai
or Simshine authorized resellers/repair centers and describe the
product issues. They will attempt to identify and resolve the
problem of your product by offering you tips and advice,
software or firmware updates.
If the problem cannot be identified or resolved through remote
assistance or software updates, you will be requested to return
the product to the address provided by Simshine or authorized
resellers.
Simshine will examine the returned product to identify the
problem, if Simshine determines that the problem in question is
not covered by this warranty, you will have to apply for paid
repair service.
14
Warranty card
If you want to claim warranty service, please fill out the
warranty card below and return it with the product.
Customer’s Name:___________________________________
Email:_____________________________________________
Phone:____________________________________________
Address:___________________________________________
__________________________________________________
Dealer’s name:______________________________________
Dealer’s address:____________________________________
__________________________________________________
Date of purchase(DD/MM/YY):__________________________
Order number:______________________________________
Serial Number:______________________________________
Type of services: Repair Exchange Return
Description of issues:_________________________________
__________________________________________________
__________________________________________________
The serial number can usually be found on the bottom of the product.
Simshine Intelligent Technology Co.,Ltd.
www.simshine.ai
Made in China
Loading...