SWT1012A
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TOP-LOAD WASHING MACHINE USER MANUAL
Congratulations
Congratulations on the purchase of your new washing machine. We trust you will be delighted with it.
Please read this instruction book carefully. It will give you the information you need to Care for and Use
your washing machine
Other documents you should read supplied with your new machine include:
Installation Instructions which must be followed to ensure the machine works properly and to
avoid an unnecessary service call.
Quick Start Guide. To help you get on your way quickly and without fuss.
Contact the Customer Care Centre if you need advice. You will find contact numbers on the back page.
For Service and warranty information see page 20.
Conditions of Use
This appliance is intended to be used in household and similar applications such as:
- Farm Houses,
- By clients in serviced apartments, holiday apartments and other residential type environments.
It must not be used for purposes other than those for which it was designed.
Contents
SWT1012A Control Panel
Important Safety Instructions
Environment Concerns
High Efficiency Wash Technology
Knowing Your Washing Machine
Washing Instructions
Operating Your Washing Machine
Your Program Guides
Using Your Washing Machine
Features of Your Washing Machine
Caring for Your Washing Machine
Helpful Hints in Dealing with Washing Problems
A Guide to Stain Removal
Troubleshooting
Warranty
Simpson Conditions of Use / Contentsi
ii
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2
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3
4
7
8
9
12
13
15
17
18
20
CONTROL PANEL
1 4 5 63 3 8
272
1 Program Selector
Selects the wash program see page 7.
2 Option Select Buttons
Selects the wash Temperature or Spin Speed
or Soak Time or Rinse Type see page 9 - 10.
3 Modify Option Buttons
This button is using for modify an option
that you choose.
4 Reduce Time Button
Selects the reduce washing time see page 10.
ON - OFF Switch
5 Save Favourite Button
Selects the save favourite program see
page 10.
6 Delay - End Button
Selects the delay start program see page 11.
7 Digital Display
8 Start/Hold To Pause
Starts the wash program see page 11.
The On/Off switch is located at the back of the control panel
on the LH side above the rating plate.
iiSimpson Control panel
Please read the user manual carefully and store in a
handy place for later reference. Pass the user
manual on to possible new owners of the washing
machine.
The symbols you will see in this booklet have these
meanings:
Warning
Children should be supervised to ensure
that they do not play with the appliance.
If this appliance is supplied from an extension
cord or portable electrical outlet device, the
extension cord or portable electrical outlet
device shall be positioned so that it is not
subject to splashing or entry of moisture.
If the electrical cord of this appliance is
damaged, it must be replaced by the
Manufacturer, Authorised Service Agent or
similarly qualified persons in order to avoid a
hazard.
This symbol indicates information
concerning your personal safety
Caution
This symbol indicates information on how
to avoid damaging the washing machine
Tips and information
This symbol indicates tips and information
about use of the washing machine
Environmental Tip
This symbol indicates tips and information
about economical and ecological use of the
washing machine
Meanings of symbols used in this manual are shown
below:
This symbol indicates never to do this
This symbol indicates always do this
Warning
It is important to use your washing
machine safely. Check these safety points
before using your washing machine.
This appliance is not intended for use by
persons (including children) with reduced
physical, sensory or mental capabilities, or
lack of experience and knowledge, unless
they are supervised or instruction on the use
of the appliance by a person responsible for
their safety.
Mains Pressure Water
Warning
If you have mains pressure hot water
service and it has not been used for two or
three weeks:
Before using the washing machine it is
recommended that a hot water tap close to the
washing machine be turned on and the water
allowed to flow for a couple of minutes. This will
allow any gas pressure that has built up over the
period of non-use to be discharged.
For further details, please refer to your hot water
service installation instruction and owners guide.
Information on Disposal for Users
Environmental Tip
Most of the packing materials are
recycleable. Please dispose of those
materials through your local recycling
depot or by placing them in appropriate
collection containers.
If you wish to discard this product,
please contact your local authorities and
ask for the correct method of disposal.
When discarding this product, remove
the lid and dispose of it separately from
the washer to avoid the risk of a child
being locked inside the machine.
Simpson Important Safety Instructions1
ENVIRONMENT CONCERNS
HIGH EFFICIENCY WASH
TECHNOLOGY
Packaging Materials
Environmental Tip
The materials marked with the symbol are
recyclable.
>PE< = polyethylene, >PS< = polystyrene
>PP< = polypropylene
This means that they can be recycled by disposing
of them properly in appropriate collection
containers.
Old Machine
Use authorised disposal sites for your old appliance.
Help to keep your country tidy!
The symbol on the product or on its packaging
indicates that this product may not be treated as
household waste. Instead it shall be handed over to
the applicable collection point for the recycling of
electrical and electronic equipment. By ensuring this
product is disposed of correctly, you will help
prevent potential negative consequences for the
environment and human health, which could
otherwise be caused by inappropriate waste
handling of this product. For more detailed
information about recycling of this product, please
contact your local city office, your household waste
disposal service or the shop where you purchased
the product.
Ecological Hints
To save water, energy and to help protect the
environment, we recommend that you follow
these tips:
Normally soiled laundry may be washed without
prewashing in order to save detergent, water
and time (the environment is protected too!).
The machine works more economically if it is
fully loaded.
With adequate pre-treatment, stains and limited
soiling can be removed; the laundry can then be
washed at a lower temperature.
Measure out detergent according to the water
hardness, the degree of soiling and the quantity
of laundry being washed.
The detergent should be dosed according to
detergent manufacturer instructions.
Ultra Wash System
This product features the new Ultra Wash System
that uses less amount of water, thus more energy
efficient, during the washing process. It achieves this
with just the right amount of water needed, and by
moving and rolling the laundry for an optimum
wash result.
The water spraying effect helps to dissolve the
detergent faster and it provides an additional gentle
wash action, for a thorough wash.
water spraying
pump on
drain hose
Eco Rinsing
Eco rinse is the preferred rinsing option. It is done
by spraying water on the clothes, spinning the water
out and repeating this sequence six more times.
Deep rinse is available but the clothes are fully
submerged in rinse water before draining and final
spin. Eco and deep are both effective at removing
detergent. In this washer Eco rinse saves 60% of the
deep rinse water used in a traditional top load
agitator machine.
2Simpson Environment Concerns
Caution
You must use a low sudsing detergent in this
new technology washer - for example, Cold
Power for Front Loaders and High Efficiency
Top Loaders or detergents labelled “Matic”.
How Does Eco Rinse Work ?
We recommend to use Eco rinse to maximise
water savings. Deep rinse is available for the times
it is needed, but deep rinse uses much more water
than Eco rinse.
When Eco rinse is used, rinse water is sprayed into
the washbowl in pulses. After each pulse the
washbowl will spin to remove detergent laden
water from the clothes.
The machine will go through a series of maximum
four pulse spray and short spin cycles in this
manner, depending on program selection, followed
by a final long spin that removes the water from
the clothes to complete the full wash program.
BEFORE you do your first wash, we suggest
you read the instructions on page 5 for
adding detergent, fabric softener or bleach.
Detergent Recommendation
The type and quantity of detergent will depend
on the type of fabric, load size, degree of soiling
and hardness of the water used.
Water hardness is classified in so-called “degrees”
of hardness.
Information on hardness of the water in your
area can be obtained from the relevant water
supply company, or from your local authority.
Follow the product manufacturers’ instructions
on quantities to use.
Use less detergent if:
you are washing a small load,
the laundry is lightly soiled,
large amounts of foam form during washing
Spin up Spin down Final long spin
Pulse spray of rinse water
For deep rinse, water enter the machine to fill up
to the working level for the wash water level you
can not select. The washer agitates and finally
empties the rinse water through the drain hose.
Auto water level sensing
This product has auto load sensing feature to
select optimum amout of water to suit the cloth
load which might seem lower than conventional
machine. This is normal condition.
Simpson
Water Saving Technology / Knowing Your Washing Machine3
Lid Lock Feature
Lid lock is a safety feature in your washing machine
to ensure the lid is not opened during a stage in the
wash program when it would be hazardous for you
to do so. The lid will be locked when your washing
machine is spinning, shown by the padlock symbol
displayed on the screen. Do not try to force
open the lid when it is locked.
You will be able to open the lid easily when the
padlock symbol on the screen disappears.
Out of Balance Interruption
The washing machine can stop during rinse and spin
stages of a wash because of an out of balance
condition.
To let you know an out of balance interruption has
happened, the display will show “ ” in the digital
display.
If an out of balance occurs, the machine may stop
spinning and then start spinning again to try and
overcome the out of balance before alerting you
with “beeping”.
Out of balance is caused by an uneven distribution
of clothes in the washbowl.
To rectify the out of balance condition, open the
lid and redistribute the clothes evenly in the
washbowl.
You will have to wait for the lid to unlock before
opening the lid. The lid is unlocked when the
padlock symbol in the screen disappears.
Closing the lid will start the machine and continue
the wash program.
If you have frequent out of balance interruptions, it
may be due to your washing machine not standing
firm and level on the floor.
This can be corrected by adjusting the washing
machine legs as described in the Installation
instructions supplied with your machine.
Button Response and Lights
Always touch the buttons gently. Watch the lights
on the control panel to see the effect of touching
a button, and listen for “BEEPS”.
When you touch a button you will get a short
“BEEP” to acknowledge the entry. If the option is
not available at the time, a long “ERROR BEEP”
will be heard, the message “ ” is displayedfor
about 2 seconds
NOTE: All functions of the washing machine will stop
when the lid is opened.
ERR
Lid Soft Landing Feature
To close the lid from fully opened position, close
the lid as usual. The lid will slowly close down on
its own.
Caution
The lid soft landing feature will only work
from fully opened position. It will not work
if the lid is opened less than 80 degrees and
closed. To avoid injury, do not put your
hands under the lid in case the lid will close
rapidly.
These Washing Instructions are of a general
nature and you should get good wash results
by following them.
However, due to the variables of fabric types, soil
levels, detergent types and available program
settings you may find some combinations of these
which do not always result in the perfect wash.
If for example you see residuals of detergent or
soils on some items, please read the section
Residues on washed items paragraph.
Over time you will learn what is the best set-up of
programs, detergent and load sorting for different
load types and soils.
Sort Your Washing into Separate
Wash Loads
Each load of washing should contain clothing which
needs the same washing conditions. For example,
you should not wash delicate clothes with very dirty
work clothes.
Some fabrics are lint collectors and can pick up lint,
dirt and colour from other fabrics, which are lint
producers. Some examples are listed below.
Lint Collectors Lint Producers
Corduroy Towels
Synthetics Nappies
Permanent press fabrics Chenille / Candlewick
Make sure that you wash lint collectors separately
from lint producers.
Check Your Clothes to Avoid
Damage
Empty all pockets. Close all hooks and zippers to
avoid snagging clothes. Wash bras, pantyhose and
other delicates in a mesh laundry bag which you
can purchase from your supermarket.
Pre-Treatment Sprays and Stain
Removers
IMPORTANT: Pre-treatment sprays and stain
removers can damage plastic components on your
washing machine. If you use pre-treatment sprays or
stain removers, apply them to the clothing well
away from your washing machine.
4Simpson Washing Insructions
Load the Washing Machine
When loading the clothes into your washing
machine, there are three things to remember:
Clothes must be loaded evenly in the wash
1.
bowl. For best results load small items first,
followed by large items.
2.
The washing machine must not be overloaded.
Clothes must be able to move during wash.
The load should contain only three or four large
3.
items, for example sheets. The rest of the load
should be small items. A mixed load of large
and small items will wash cleaner than a load of
all large items.
Detergent and Fabric Softener Use
Don’t use the wrong type of detergent. You must
use a low sudsing detergent designed for front
load washing machines or high efficiency top
loaders, such as Cold Power for Front Loaders
and High Efficiency Top Loaders or detergents
labelled ‘Matic’.
Don’t use soap-based products in your washing
machine.
Don’t use too much detergent. This can result in
excessive suds that can cause low spin speeds,
poor rinsing and overloading the motor during
spin stages of the wash program.
Don’t use too little detergent because you will get
a poor wash. If you think you need more, increase
dosages by only small amounts to avoid excessive
suds.
Add the Detergent
When using the washing machine for the first
time, check that the dispenser is set for the type
of detergent you will use. To do this, proceed as
follows:
Pull the dispenser drawer forward until it
1.
stops.
Lift the front of the drawer up and forward to
2.
remove it from the runners.
Check the position of the flap at the rear of
3.
the detergent compartment in the dispenser
drawer. (Factory setting is flap up for powder.)
clip flap up for
powder
Clip the flap down if you intend to use liquid
4.
detergent.
clip flap down for
liquid
Refit the dispenser back into its runners.
5.
Remember: If you change the type of
detergent you use, the position of the
flap will need changing. See above.
You are now ready to add detergent.
6.
Measure the amount required and pour it into
the detergent compartment of the dispenser
drawer.
Caution
Do not spill fabric softener on the clothes as
it may stain them.
5 Simpson Washing Insructions
add detergent
When using liquid detergent, some may leak
out of the dispenser into the wash load earlier
than expected through small openings in the
back of the dispenser. The openings are to
help flushing out of detergent.
If you want to use fabric softener, see “Add
7.
fabric softener”.
Close the drawer by pushing it backwards into
8.
the top panel of the washing machine when
you have finished adding detergent.
Add Fabric Softener
Before adding softener to the dispenser, make sure
the siphon cap is pushed firmly down onto the
spigot in the drawer. The softener will not siphon
out if the cap is incorrectly fitted, is missing or
blocked with residue. You are now ready to add
fabric softener.
Measure the correct amount as recommended on
the softener package into a cup and then pour it
into the softener compartment of the dispenser
drawer.
Caution
Do not overfill the fabric softener
dispenser.
Overfilling and then siphoning out too early can
cause softener and detergent to mix resulting in
staining problems. The softener dispenser holds
90ml when filled up to the MAX marker. Any level
lower than MAX will function correctly.
siphon cap
pushed down
add fabric
Caution
Only use the detergent compartment for
detergent and the fabric softener
compartment for fabric softener.
softener
MAX - Do not fill
above this height
siphon cap
Adding Bleach
add bleach
Bleaching of clothes can help to remove stains,
heavy soiling and to kill bacteria.
Oxygen Type
This is generally a powder type bleach. Mix the
required quantity with water and pour down the
bleach hole in the top panel during the fill when
there is some water in the washbowl. Refer to
the instructions on the bleach container.
Chlorine Type
This type of bleach should not be mixed with
detergent. Mix the bleach with water as per the
instructions on the container. Touch the program
ICON buttons to a wash program position and
touch the Start/Hold To Pause ( ) button to
commence water fill.
Pour the bleach solution down the bleach hole in
the top panel during fill when there is some water
in the washbowl. Allow the machine to agitate for
a few minutes, then let it stand for the required
time by touching the Start/Hold To Pause ( )
button. Touch the program icon (Drain +
Spin) button and touch the Start/Hold To Pause
( ) button to empty the washbowl.
You can now wash the clothes load using detergent
and your selected wash program.
NOTE:
-
Bleach should not be used on silk, wool, rayon or
drip dry clothes.
-
Do not mix different types of bleaches.
Simpson Washing Insructions 6
OPERATING YOUR WASHING
MACHINE
Starting Your Washing Machine
1.
Turn on the taps and turn power on at the
power point.
2.
Press On-Off switch button to switch ON
the machine.
Close the lid.
3.
If the settings shown on the control panel are what
you want to use and the Program SELECTOR is
set to the correct wash program for your clothes
load, touch the Start/Hold To Pause ( ) button
to start your wash. To select a different program or
change other settings, read the following
instructions
Choose the Wash Program
touch the icon to choose the wash progam you
want. The relevant light will light up.
You can select a new program position at any time.
If you do move the Program ICON after you have
started a wash program, the effect will be different
depending on the status of the machine at the
time, as follows:
When the machine is running, selecting the
1.
program ICON to a new position, machine will
show “ ” on the display with three short
ERR
beeps to indicate the button is disabled.
If you pause the machine, selecting the program
2.
ICON to a new position will result in the
machine resetting to the start of the new
program.
The table “YOUR PROGRAM GUIDES” shown on
page 8 will help you in selecting the right program.
Once you select a wash program, the program
selected will stay at that position for the whole of
the wash.
7 Simpson Operating Your Washing Machine
YOUR PROGRAM GUIDES
Icon
Regular ***
Cold Wash
Fast Wash
Favourite
Delicates
Heavy Duty *
Colours
Woollens Deep
Hand Wash
Bedding
Rinse + Spin
Drain + Spin
For normally soiled cotton load at rated load capacity.
For mixed fabrics.
For a very small load of mixed fabrics.
For lingerie, lace, trimmed and embroidered items.
For a heavily soiled cotton wash load.
For an average load of coloured fabrics. DO NOT
include whites or any other items you want to
keep true to their colour.
For woollen fabrics labelled 'Machine Washable'.
For articles of clothing whose label indicates that
they must be hand-washed .
For bedding fabrics labelled “Machine Washable”.
For items that you want to rinse and spin eg clothes
items you have hand washed in a wash tub.
For very wet clothes to remove the water.
Select this program
Wash Water
Temp.
Warm
Warm
Warm
Warm
Spin Speed (rpm)
Default Max.
850
850
850
Cold
--
Cold
Cold
Cold
Hot
Cold
- -
850
850
850
-
- -
700
700
850
850
850
850
600
600
700
700
850
850
850
-
850
850
Soak
Times
-
-
-
-
-
-
-
15 min.
-
-
-
Eco
Deep
Deep
Deep
Deep
Deep
Deep
Deep
Deep
* “Heavy Duty” has a built-in Soak period of 6 minutes
** “Deep” uses more water than Eco to rinse clothes.
*** “Regular Wash, Warm Temp, No Soak, Eco Rinse” is recommended for a full load (maximum mass of dry cloth is
10 kg) of normally soiled cottons.
NOTES:
When you choose the WOOLLENS and BEDDING program, the DEEP RINSE option is automatically selected
for you. You will not be able to select and use Eco Rinse with these two programs.
When you select the DRAIN + SPIN program, there be a delay of approximately 5 minutes before the washing
machine starts to spin. This delay is a DRAIN and pump out period to ensure the bowl is empty of water,
which is necessary before spin commences. During this time the drain pump will cycle ‘ON’ and ‘OFF’ to allow
water to move from the washbowl to the outer bowl. Even though you may have only put wet clothes into an
empty bowl, the delay before spin will still occur to be safe and to protect your washing machine.
-
Program Times
Fill 15% Wash 42%
9 mins 25 mins 9.5 mins 15.5 mins
Drain &
pre rinse
spin 16%
The times above show what these percentages
would represent for a program lasting approximately
an hour.
Eco rinse & final
spin 27%
1 2 3 4 5
6 +
final
spin
The time taken for a wash program to finish
changes with different program settings, and
program times may be longer if the water
pressure in your home is low.
Simpson
Your Program Guides 8
USING YOUR WASHING
MACHINE
Choosing the Wash Water Temp. Select the Spin Speed
For each wash program your washing machine
automatically selects a suitable fill water temperature.
If you want to use a different wash water
temperature, touch the Options button ( , )
to select the Temp. icon, then touch the Modify
Option buttons ( , ) to select the WATER
TEMPERATURE that you want to use for your
laundry.
The temperature of warm water will depend on the
temperature and pressure of your hot and cold
water supplies. The recommended temperature for
warm is 35°C. Adjust the taps as necessary.
If you have selected the Woollens program, you will
not be able to select a Hot wash water
temperature.
All rinse water temperatures are cold except for the
woollens program.
NOTE: If you have a cold water connection only and
the hot inlet valve is capped off, you must select Cold
washes only. (Refer Installation instructions). Otherwise
the machine will sense the unavailability of hot water for
Hot and Warm washes and shut down.
Caution
Components in the washing machine are designed to
be used with water no hotter than 70°C. If your
water supply is too hot, you should have a
temperature limiting valve fitted by a qualified
plumber.
Touch the Options button ( , ) to select
the Spin icon, then touch the Modify Option
buttons ( , ) to select the spin speed that
you want to use for your laundry.
Maximum speeds are:
Regular, Cold Wash, Fast Wash, Heavy Duty,
Colours and Bedding : 850 rpm;
Hand Wash, Delicates : 700 rpm;
Woollens : 600 rpm.
Select the Soak Time Option
This option allows you to soak heavily soiled
clothes at the beginning of the wash.
To do this, touch the Options button ( , )
to select the Soak icon, then touch the Modify
Option buttons ( , ) to select the soak
time.
The lid must be closed to allow Soak functions to
operate, including the Heavy Duty wash program
6 mins soak. The machine will agitate for short
periods. At other times, the clothes are soaking
and the machine will be doing nothing.
Simpson
Using Your Washing Machine9
Select the Rinse Option
To do this, touch the Options button ( , ) to
select the Rinse icon, then touch the Modify
Option buttons ( , ) to select the rinse type.
This Option allows you to change the rinse type.
For most washes the machine automatically selects
Eco Rinse for you.
There are four rinses to choose from… Fast rinse,
Eco rinse, Deep rinse and Extra rinse.
Extra rinse
The machine fills twice, giving you two deep rinses.
Deep rinse
The machine fills once, giving you one deep rinse.
Eco rinse
Eco rinse is a spray rinse giving you maximum water
saving.
Fast rinse
Fast rinse uses less time than Eco rinse by performing
only 3 Eco sprays.
Tips and information
We strongly recommend you use Eco rinse for
your washes whenever you can. There is
considerable saving of water when Eco is used
instead of Deep to rinse clothes.
You cannot select Eco rinse with the Wool wash
program.
Eco rinse is not designed to be used with fabric
softener. Select Deep rinse if you are going to use
fabric softener. Deep rinse ensures the fabric
softener is correctly dispensed and thoroughly
removed from your clothes during rinsing.
If your cold water supply pressure is low, Eco
rinse might not be fully effective in rinsing suds
from your clothes. If this is the case then use
Deep rinse. Note that you can save this option
under your Favourite button if you wish.
Reduce Time Option
This option allows you to reduce washing time.
By touching Reduce Time button, then touch the
modify option buttons to decrease or to
back to default agitation time.
Save Favourite
To recall the Favourite wash program, touch once
and release the Favourite button.
In the screen, you will get acknowledgement the
Favourite program is loaded.
You can recall a Favourite wash program ONLY
when the washing machine is:
in the program selection mode or
running in a Delay Start stage of a wash program.
Otherwise touching Favourite will have no effect.
The first time you touch Favourite button, a
factory-set favourite wash program will load for
you. If you want to use the Favourite program
shown in the display screens and not make any
changes, touch Start/Hold To Pause ( ) to
begin your wash.
To re-program Favourite with your own selections
and save them, proceed as follows:
Put machine in pause mode.
Touch the Favourite button to enter
re-programming mode. Confirmmation of
entering the re-programming mode shows in
the screen.
Make desired selections on all other buttons.
To EXIT re-programming mode and NOT save
changes, touch Start/Hold To Pause ( )
button.
To save new program, touch Favourite once.
Simpson
Using Your Washing Machine 10
Delay End Option
Before you start the program, this option
makes it possible to define the end of the washing
program by 2, 4, 6 or 8 hours.
By touching Delay End button, then touch the
modify option buttons ( , ) to choose the end
time as your wish.
This option must be selected after choosing the
wash program, and before touching the “Start/Hold
To Pause” button.
If after having set the Delay-End option (and
Touched “Start/Hold To Pause” button) you wish
the cancel or modify it, follow the below steps:
1.
set the washing machine to PAUSE by press
and hold the “Start/Hold To Pause”
button for minimum 1.2 seconds
2.
Touch the Delay-End option, changing the status
of delay times.
Touch the “Start/Hold To Pause” to start the
3.
program.
Start/Hold To Pause Button
The Start/Hold To Pause button is used to
start, stop or continue the wash program.
If you have started your wash and you wish to stop
it for some reason, press the Start/Hold To Pause
button and hold it for minimum 1.2 seconds to
enter pause mode.
If you touch Start/Hold To Pause during a spin stage
and you want to open the lid, you must wait until
the lid is unlocked when the padlock symbol “ ”
on the screen will disappear.
Enabling/Disabling End-of-Wash
Beeping Mode
This mode permits you to either enable or disable
the beeping (3 beeps every 4 minutes) at the end
of the wash. As an example, you might wish to
disable this beeping when you start a wash when
going to bed, so that when the wash finished
approximately 1 hour later, it will not disturb you
through the night.
NOTE: All error beeping is not disabled by
this feature, such as a critical fault, or lid
open during fill/agitate/spin, or out of
balance during spinning.
Simpson Using Your Washing Machine11
To change the “beeping” selection:
1.
When the washing machine in STAND-BYMODE or PAUSE MODE, press and hold
“Start/Hold To Pause” button for about 3
seconds to enter Enabling/Disabling End-OfWash Beeping mode.
The digital display will show “ ” when
the end of wash beeping is enabled (this is the
default factory setting).
The digital display will show “ ” when
the end of wash beeping is disabled.
Press the “Modify Option ( , )” button to
2.
change the selection, then press the Start/Hold
To Pause button to store the new selection.
NOTE: If you do not press a button within
5 seconds the washing machine will return
to the previous setting. To reprogram,
simply repeat the above process.
Lid Locked ( )
The padlock symbol is displayed on the screen
to advise you when the lid of the washing machine
is locked in the closed position. The lid will be
automatically locked when the washbowl is spinning
during a wash program. To fill and agitate the lid
must be closed, but will not be automatically locked.
If the lid is open and the machine is waiting for it to
be closed for the wash program to continue, you
will see in the digital display accompanied by
‘beeping’.
Should you need to access the washbowl during
spin, set the washing machine to PAUSE by press
and hold the “Start/Hold To Pause” button for 1.2
seconds. You will have to wait a short time for the
bowl to stop spinning before the lid unlocks and the
padlock symbol “ ” on the screen disappear.
If then you open and close the lid, and the machine
is still in a spin stage of the wash program, the lid
will lock and the machine will continue to complete
the spin stage.
Caution
DO NOT insert anything into the lid lock slot in
the top panel of the washing machine.
DO NOT interfere with the lid lock mechanism
to try and disable it or otherwise change the
way it works.
DO NOT try to force open the lid when it is
locked.
FEATURES OF YOUR
WASHING MACHINE
Additional features on your washing machine are
described in this section.
Digital Display
The digital display will show the time in minutes (or
hours and minutes) to complete the wash program.
NOTE: This time does not include the time that the
washing machine will take to fill with water because of
the different water pressures in homes.
What your washing machine
is doing
Display will show ‘ ’
and you get 4 fast 'beeps' every 1 minute.
Display will show ‘ ’
and you get 4 fast 'beeps' every 1 minute.
Time remaining is shown then ‘ ’
Display will show ‘ ’
and you get 4 slow 'beeps' every 4 minutes.
Other codes
and you get 4 fast 'beeps' every 1 minute.
E1 7
LD
SP
Rinse Options
Slecting the “Rinse” ICON, then touch the Modify
Option buttons ( , ) allows you to change the
rinse type. For most washes the machine
automatically selects “Eco Rinse” for you.
There are four rinses to choose from… Fast rinse,
Eco rinse, Deep rinse and Extra rinse.
Extra
Extra rinse uses maximum water rinsing, with
full water rinsing but executes “Deep rinse”
stage twice.
Deep rinse uses much more water, with full
Deep
water as wash water level selected.
Eco
Eco rinse is a spray rinse giving you maximum
water saving.
Fast
Fast rinse uses water less than Eco rinse
approx. 20%. Suitable for 5 - 6 shirts .
Information and Guidance Feature
The washing machine will give you information by
displaying codes in the Digital Display and use
‘beeping’ function (See table below).
What this is telling you
and what to do to continue
Indicates the machine has gone out of balance during
spin. Open lid, redistribute load and close lid.
Lid is in the open position.
Close the lid.
The machine is in pause mode.
Touch Start/Hold To Pause ( ) to continue.
The wash program has finished.
Start a new wash or switch off your machine.
The machine is informing you of a fault with the
washing machine which you need to address.
Refer to pages 18 & 19 for further information,
and what you should do before calling for service.
Eco Rinse and Fast Rinse cannot be
selected with Woollens and Bedding
program.
We strongly recommend you use Eco
rinse for your washes whenever you
can. There is considerable saving of
water when Eco is used instead of
Deep or Extra to rinse clothes.
Eco rinse is not designed to be used
with fabric softener. Select Deep or
Extra rinse if you are going to use
fabric softener. Deep rinse ensures the
fabric softener is correctly dispensed
and thoroughly removed from your
clothes during rinsing.
12Simpson Features of Your Washing Machine
CARING FOR YOUR
WASHING MACHINE
Your washing machine will give you long and
trouble-free service, if you follow the instructions
in this section. These instructions show you how
to care for your washing machine.
What to do after you have finished your washing
1.
Press On-Off switch to switch off the machine.
2.
Switch off the electricity at the power point.
3.
Turn off the water taps. This will extend the life
of the inlet hoses.
4.
Leave lid open for a while. This allows time for
moisture inside the washing machine to
evaporate and for any odours to disperse.
How to Clean the Lint Filter
The lint filter needs to be cleaned regulary,
preferably after each wash. Inspect the lint filter
after each wash to see if there is any lint collected.
To do this proceed as follows:
1.
Remove the lint filter out from its housing.
Housing
4.
Reassemble the filter to the housing.
Cleaning the Dispenser
The dispenser needs to be cleaned regularly,
preferably after each wash. Inspect the dispenser
after each wash to see if there is any residue of
detergent.
To do this proceed as follows:
Pull the dispenser drawer forward until it stops.
Lift the front of the drawer up and forward to
remove it from the runners.
Clean the dispenser drawer with hot water and
a brush, eg. an old toothbrush.
Dry the drawer.
Before replacing the dispenser back in its recess,
clean the inside of the drawer with an old
toothbrush.
Filter
2.
Open the lint filter.
3.
Clean the filter under the water tap with an old
toothbrush.
Simpson Caring for Your Washing Machine 13
Put the dispenser back into its runners and close
the drawer.
Cleaning Your Washing Machine
To clean the inside and outside of your washing
machine you should:
1.
Wipe the surface with a mild dishwashing
detergent and warm water.
2.
Wipe dry with a soft cloth.
IMPORTANT: Never use solvents, aerosol cleaners,
spray pack cleaners, glass cleaners, metal polishes,
caustic materials, scourers or general household
cleaners on or near the top panel and lid, control
panel or other parts of your washing machine.
Cleaning Stains In the Washbowl
Stains in the wash bowl can be caused by:
metal objects such as bobby pins, dressmaking
pins and nails
salt
body oils and grease from very dirty or sweaty
clothes being deposited around the top of the
washbowl
excessive foam during wash if incorrect or too
much detergent is used
IMPORTANT: Check all pockets before loading
clothes into your washing machine.
Don’t leave wet clothing (especially swimwear) in the
bowl for too long before you wash it.
How To Clean the Stainless Steel
Wash Bowl
Wipe with a cleaning product which is marked
suitable for stainless steel.
Oily deposits can be removed by wiping surfaces
with a mild dishwashing detergent and warm
water.
IMPORTANT: Never use bleach cleaners or steel wool
to clean the stainless steel washbowl.
Avoiding Build Up of Undissolved
Detergents
If you only wash with cold water, undissolved
detergent and body oils will build up in the washing
machine. This build-up can cause spotting on your
clothes.
To avoid this build-up:
do not use too much fabric softener with cold
water
select a hot water wash at least once a month
always dissolve the detergent in one litre of
warm water.
14Simpson Caring for Your Washing Machine
HELPFUL HINTS IN DEALING
WITH WASHING PROBLEMS
Residues on Washed Items
Some detergents have ingredients which do not
fully dissolve and as a consequence, may leave
white residue or particles evident on the surface of
darker clothes in the finished wash load. Similarly
some soils may not dissolve fully, resulting in
residue evident on lighter coloured clothes.
If you are experiencing residue on some clothes,
the following tips will help:
Check that you are using frontload type
detergent to minimise over-sudsing. You may
find different brands of detergent give better
results. Liquid detergent may be better than
powder in your situation.
Pre-mix the detergent thoroughly in warm or
hot water to improve the dissolving.
Reduce detergent dosage to between a 1/2 and
2/3 of the manufacturer’s standard
recommendation to avoid over concentration
(the lower water usage requires lower
detergent usage.)
Some residue maybe re-deposited lint, so be
careful not to have lint-producing items in a load
which has darker clothes.
Select deep rinse and not eco rinse to help flush
more particles away.
Reduce the clothes load size per wash to give
more freedom for the clothes to move around
in the wash bowl.
Use another program as below, which has been
designed to minimise residual particles (they are
in order of increasing benefit and will help you
choose the best program for your wash load.)
– The Colours Program
– The Heavy Duty Program
Stained Clothes - Hints for
Removing Stains
The guide to stain removal on page 17 may assist
you in stain removal.
Treat all stains as soon as possible. The longer you
leave a stain the harder it will be to remove. Try
soakers and stain removers first.
If you use pre-treatment sprays or stain removers,
apply them to the clothes items in a well ventilated
area away from your washing machine.
Avoid the use of hot water on stains as hot
water will set stains.
Use light strokes and don’t rub the stain
remover into the fabric.
If you use a chlorine bleach, follow the
instructions on the bottle and dilute it before
putting it on clothing.
Test coloured fabrics on an inside seam for
colour fastness before using any stain removers
or bleaches.
Test synthetic fabric on an inside seam before
using any chemicals or bleaches.
NOTE: Chemicals referred to for stain removal are
available from your local supermarket, hardware store
or the chemist.
Warning
Pre-treatment sprays and stain removers
can damage plastic components on your
washing machine.
Caution
Do no use dry cleaning fluids or solvents
near your washing machine. These fluids
will damage your washing machine and
may cause an explosion.
Simpson Helpful Hints in Dealing with Washing Problems15
Yellowing or Greying Clothes
Problem Possible causes What to do
ONLY use low sudsing, front load
1.
washer detergent in this machine, such
as Cold Power for Front Loaders and
High Efficiency Top Loaders or detergent
labelled “Matic”.
Re-sort load, then re-wash using
2.
program selections suitable for the fabric
using hot or warm water.
If the water is very dirty or very sudsy,
3.
repeat 2 above reducing the amount of
detergent you use.
Greyness
Incorrect wash times and using insufficient
detergent which can cause redepositing of
detergent on clothes.
Using incorrect type or too much detergent
can cause poor rinsing and poor spin
performance.
Mixing whites with very dirty clothes, eg
work clothes.
Using soap flakes instead of laundry
detergent.
Yellowing
A build-up of oils in clothes that come into
close contact with the skin, eg underwear,
T-shirts.
Ageing of clothes. Iron deposits in the wash
water.
Use of chlorine bleaches on fabrics with
resin finishes.
Incorrect drying.
Incorrect water temperatures ie. too hot or
too cold.
Re-sort load, then re-wash using wash
1.
program selections suitable for the fabric
using hot or warm water.
If the water is very dirty or very sudsy,
2.
repeat 1 above reducing the amount of
detergent you use.
NOTE: Synthetics which have been washed
in very hot water will not respond to any
treatment.
16Simpson Helpful Hints in Dealing with Washing Problems
Ball point pen ink Same as for whites - use oxygen type bleach.
Beetroot Rinse as soon as possible under cold water.
Same as for whites - use oxygen type bleach.
Cover area with meat tenderiser (msg). Apply warm water to
make a paste. Wait 15-20 minutes. Sponge with cool water or
with diluted bleach.
Rinse in cold water. If stain remains, sprinkle with meat
tenderiser (msg). Let stand for 15-20 minutes. If stain still
remains, then sponge with diluted bleach. Wash using hot water.
Candle wax Scrape off excess, place stain between clean white blotter or
Chewing gum Rub with ice to harden. Scrape off excess with blunt knife.
Chocolate Soak in warm water with pre-soak product, and wash in
Coffee/tea
wine
Correcting fluid Scrape off as much as possible.
Cosmetics Sponge with prewash stain remover, liquid detergent or rub
Curries Soak/rinse in lukewarm water until a majority of the colour is
green vegetables
cream milk
Iodine Wash using hot water. Wash using warm water.
Iron rust .nus ni ecalp dna eciuj nomel ylppA.nus ni ecalp dna dica cilaxo ylppA
Lipstick Rub with lard and wash using hot water.
several layers of facial tissue. Sponge with dry cleaning fluid. If
spot remains, bleach.
Sponge with dry cleaning fluid.
lukewarm water. Use dr y cleaning fluid (white spirits) to remove
any grease spots.
Rinse or soak in cold water. Work detergent into stain.
Thoroughly rinse and dry. If a stain remains, sponge with dr y
cleaning fluid. If stain remains, bleach.
Pour boiling water through stain.
Rub clean with paint thinner or white spirits.
with soap. If greasy stain persists, soak in enzyme product then
wash.
removed. Sponge with solvent to break down any remaining fats
and oils then wash.
Sponge with dry cleaning fluid (white spirits). Same as for whites.
Sponge with warm water and wash.
Sponge with methylated spirit.
Wash using warm water.
Rinse or soak in cold water then wash. If ice cream contains fruit
or chocolate treat as such.
Same as for whites but select water temperature
suitable to fabric - use oxygen type bleach.
Same as for whites but select water temperature
suitable to fabric - use oxygen type bleach.
Same as for whites - use oxygen type bleach.
Same as for whites.
Soak in warm water with pre-soak or detergent
solution. Treat any remaining stain with oxygen
bleach.
Same as for whites - use oxygen type bleach.
Soak or rinse in cold water or sponge with warm
water and detergent. Use oxygen type bleach.
Same as for whites.
Same as for whites.
Same as for whites. Check for colour fastness
before applying solvent.
Pour boiling water through stain.
Same as for whites. Check colourfastness before
applying methylated spirit. For acetate, sponge
with dry cleaning fluid.
Same as for whites.
Rub with lard and wash using warm water.
Mildew Wash using hot water. Moisten with lemon juice and let dry in
Mustard .hcaelb negyxo esu dna retaw mraw gnisu hsaW.hcaelb dna retaw toh gnisu hsaW
Scorch
Tomato sauce Soak in cool water for 10 minutes. Rub in liquid detergent then
sun. If stain persists, bleach. Old stains are hard to remove.
remove dye.
Scrape off fresh paint. Soften dry paint with lard or oil, then
sponge with turpentine (turps).
if necessary.
wash. If stain persists, try dr y cleaning fluid or bleach.
Simpson A Guide to Stain Removal17
Same as for whites but select water temperature
to suit fabric.
Sponge with dry cleaning fluid.
Same as for whites.
Same as for whites.
Usually a permanent stain.
Same as for whites - use oxygen type bleach.
Do not call for service until you have checked the points listed below. If you call for service and there is
nothing wrong with your washing machine, you will have to pay for the service call. You will have to pay
even when your washing machine is under warranty.
Before you call for service, check the points in the table below.
Problem
Machine not working.
Machine has washed
load but will not spin.
Water in washbowl.
Will not fill with water.
Water flowing into
washbowl indefinitely.
Machine goes out of
balance or vibrates
excessively when
spinning.
Water on floor.
Clothes still dirty after
wash program.
Scraping noise on spin.
Humming, clicking and
other noises.
Detergent residue.
Bad smell or mold
on clothes.
Display
Code
LD
E20
EF0
Possible Causes
Power not switched on.
No electricity supply through
the power point.
Machine not switched on.
Water taps not turned on.
Out of balance switch off.
Lid not fully closed.
Out of balance.
Lid not fully closed.
Drain hose blocked.
Too much suds causing
motor temperature
overload.
Water taps not turned on.
Inlet hoses blocked.
Drain hose too low.
Machine not level.
Levelling feet not adjusted.
Clothes not evenly distributed.
Loose inlet hose connections.
Loose drain hose connections. Check connections at rear of machine.
Condensation from hot water.
Not enough or no detergent.
Too many clothes in load.
Incorrect wash program or
temperature selected.
Bra wire or other thin items
caught between inner and
outer washbowls.
Bowl rotation at start of wash.
Brake activation when stopping
after spin.
Overloaded laundry.
Cold water temperature less
than 20°C.
Detergent overdosage.
Lint filter not cleaned.
What to do
Switch on power point.
Check power point with another appliance.
Press POWER switch on.
Turn on taps.
Open lid, redistribute load and close lid.
Close lid.
Open lid, redistribute load, close lid.
Close lid.
Check drain hose for blockage.
Wait a short while, the wash will continue.
In future, reduce detergent dose or use
low sudsing (front load) detergent.
Turn taps on.
Clean tap filters/washers.
Raise drain hose or fit a syphon break.
Refer to installation instructions
for correct positioning of hose.
Make the machine level
Adjust feet to touch the floor
Redistribute clothes evenly.
Check connections at taps and
rear of machine.
Check detergent use and rewash clothes.
Remove some clothes and rewash.
Reselect program or temperature and
rewash.
If the item is visible, remove it with pliers.
Use a wash bag in future.
Normal noise
Normal noise
Put appropriate load in washer.
Correct supply water temperature.
Check detergent use and rewash clothes.
Clean lint filter.
18Simpson Troubleshooting
Other Diagnostic Help and A Guide for When You Should Call for
Service
If you are having a problem with your washing machine, make sure you have followed ALL of the
instructions on this page and the previous page before calling for service.
Description
Not filling with
water
Flood
Draining problem
Loss of water,
while washing
Water level problem
Motor fault
Lid lock fault
Display Code
E30
E20
E30
E50
E40
Customer action (Summary)
Make sure both wall taps are on and hose filters are not
blocked. Raise drain hose if water is flowing out of drain hose.
Touch “Start/Hold To Pause” to re-start wash.
If problem remains, call Service.
If the water is pouring onto the floor, turn OFF both wall taps.
Wait a few minutes to see if the fault is corrected.
If not, call Service.
Wait a few minutes to see if the fault is corrected.
If not, set the washing machine to PAUSE by press and hold
the “Start/Hold To Pause” button for 1.2 seconds then check
the drain hose for blockage. Touch “Start/Hold To Pause” to
continue the wash.
If problem remains, call Service.
If water level in wash bowl is low and water is flooding the
floor, touch the PROGRAM SELECTOR to Drain & Spin ( )
symbol, then touch “Start/Hold To Pause” button.
Should this make things worse, press the POWER switch off
and call Service.
Otherwise, touch “Start/Hold To Pause” to continue the wash.
Wait, this fault may clear itself. If not, touch the PROGRAM
SELECTOR to Drain & Spin ( ) symbol, then touch
“Start/Hold To Pause” button to drain the wash bowl.
If this problem is repeated, call Service.
Wait, this fault may clear itself. If not, touch the PROGRAM
SELECTOR to Drain & Spin ( ) symbol, then touch
“Start/Hold To Pause” button to drain the wash bowl.
You may have to touch “Start/Hold To Pause” to commence
draining.
If this problem is repeated, call Service.
Lid cannot lock (on drain and spin process) or unlock (after
finished wash).
You may have to set the washing machine to PAUSE by press
and hold the “Start/Hold To Pause” button for 1.2 seconds
then press the lid for awhile and touch “Start/Hold To Pause”
to start the machine again.
If problem remains, call Service.
Simpson Troubleshooting19
20
www.simpson.com.au
G0005361-003-119730219-082015
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