WARNING! Risk of Fire! Risk of Burns!
Risk of Electrical Shock!
DO NOT:
• Install or operate damaged heater
• Modify heater
• Operate the heater without fully assembling all
components
Hearth & Home Technologies Inc. disclaims any responsibility
for, and the warranty and agency listing will be voided by the
above actions.
When using electrical appliances, basic precautions should
always be followed to reduce the risk of re, electric shock, and
injury to persons, including the following:
• Read all instructions before installing this appliance.
• This appliance is hot when in use. To avoid burns, do not let
bare skin touch hot surfaces. Keep combustible materials
such as furniture, pillows, bedding, papers, clothes, etc., and
curtains at least 3 ft. (0.9 m) from the front of the appliance
and keep them away from the sides and rear.
• Extreme caution is necessary when any appliance is used
by or near children or other at risk individuals and whenever
the appliance is left operating and unattended.
• Do not operate any appliance if it malfunctions. Disconnect
power at service panel and have appliance inspected by a
certied electrician before reusing.
• Do not insert or allow foreign objects to enter any ventilation
or exhaust opening as this may cause an electric shock or
re, or damage the appliance.
• To prevent a possible re, do not block appliance connection
fan air intakes or exhaust in any manner.
• A heater has hot and sparking parts inside. Do not use it in
areas where gasoline, paint, or ammable vapors or liquids
are used or stored.
• Use this appliance only as described in this manual. Any
other use not recommended by the manufacturer may cause
re, electric shock, or injury to persons.
• Do not operate any appliance with a damaged cord or plug
or after the appliance malfunctions, has been dropped or
damaged in any manner. Return appliance to authorized
service facility for examination, electrical or mechanical
adjustment or repair.
• Always use properly grounded, fused and polarized outlets.
• Always use ground fault protection where required by
electrical code.
• To disconnect appliance, turn controls to “OFF” then turn off
the circuit breaker.
• To prevent electrical shock or re, always use a certied
electrician should new circuits be required.
• When transporting or storing the appliance, keep in a dry
place free from excess vibration to avoid damage.
IMPORTANT SAFETY INSTRUCTIONS
WARNING! DO NOT operate replace before reading and
understanding operating instructions. Failure to operate ap-
pliance according to operating instructions could cause re or
injury.
WARNING! Improper installation, adjustment, alteration,
service or maintenance can cause injury or property damage. Failure to install appliance according to Owner’s Manual
could cause property damage or injury.
NOTICE! This appliance is not intended for use as a primary
heat source and should not be factored as such in residential
heating calculations.
• To prevent possible re, do not store or use gasoline or other
ammable vapors and liquids in the vicinity of the heater.
• Never locate appliance where it may fall into a bathtub or
water container.
• AVOID FIRE! Regularly inspect all air vents to make sure
they are free from dust, lint, or other blockage. Turn off power
by turning off the circuit breaker tothe unit and clean with a
vacuum ONLY. DO NOT rinse or get wet.
• NEVER hang this unit on a wall directly below an electrical
outlet.
• WARNING: Reduce the risk of re or electrical shock - do
not use this heater with any solid state speed control devices.
• This product is not intended to be a primary heat source. It
is for supplemental heat only.
• INDOOR use only! Never use this heater outdoors. Doing
so may result in electric shock.
• Risk of electric shock! DO NOT OPEN! No userserviceable parts inside.
• NEVER modify this heater. Doing so could result in
personal injury or property damage. Modication of this
replace completely voids all warranties.
• ALWAYS disconnect this unit from power supply before
performing any assembly or cleaning, or before relocating
the electric replace.
• NEVER leave this heater unattended. ALWAYS Turn off
power by turning off the circuit breaker when heater is not
in use.
• ALWAYS store this heater in a dry location. NEVER use
the replace if it has become wet.
• A minimum 15-Amp 120VAC circuit is required for this
heater. NEVER overload the circuit. If the heater trips
the circuit breaker, unplug all other appliances on the
same circuit before the next use. Avoid plugging other
appliances into the same circuit as this heater.
Hearth & Home Technologies, on behalf of its brand SimpliFire (”SimpliFire”), extends the following warranty
for electric fireplaces that were purchased from a SimpliFire authorized dealer.
WARRANTY COVERAGE:
SimpliFire warrants to the original owner of the SimpliFire fireplace, and to any transferee taking ownership of the SimpliFire fireplace within one year following the date of original purchase, that the SimpliFire fireplace will be free from defects
in materials and workmanship at the time of manufacture. If a SimpliFire fireplace is found to be defective in materials or
workmanship during the applicable warranty period, HHT will, at its option, repair or replace the SimpliFire fireplace.
SimpliFire, at its own discretion, may fully discharge all of its obligations under such warranties by replacing the product
itself or refunding the verified purchase price of the product itself. The maximum amount recoverable under this warranty
is limited to the purchase price of the product. This warranty is subject to conditions, exclusions and limitations as
described below.
WARRANTY PERIOD:
Warranty coverage begins on the date of original purchase. In the case of new home construction, warranty coverage
begins on the date of first occupancy of the dwelling or six months after the sale of the product by an independent,
authorized SimpliFire dealer/ distributor, whichever occurs earlier. The warranty shall commence no later than 24 months
following the date of product shipment from HHT, regardless of the installation or occupancy date.
WARRANTY CONDITIONS:
This warranty only covers SimpliFire fireplaces that are purchased through a SimpliFire authorized dealer or distributor. A
list of SimpliFire authorized dealers is available on the SimpliFire websites.
WARRANTY EXCLUSIONS:
This warranty does not cover the following:
• Changes in surface finishes as a result of normal use. As a heating appliance, some changes in color of interior and
exterior surface finishes may occur. This is not a flaw and is not covered under warranty.
• Damage to printed, plated, or enameled surfaces caused by fingerprints, accidents, misuse, scratches, melted items,
or other external sources and residues left on the plated surfaces from the use of abrasive cleaners or polishes.
• Repair or replacement of parts that are subject to normal wear and tear during the warranty period. These parts
include: paint, batteries and the discoloration of glass.
• Damages resulting from: (1) failure to install, operate, or maintain the appliance in accordance with the installation
instructions, operating instructions, and listing agent identification label furnished with the appliance; (2) shipping or
improper handling; (3) improper operation, abuse, misuse, continued operation with damaged, corroded or failed
components, accident, or improperly/ incorrectly performed repairs; (4) environmental conditions (5) installation or use
of components not supplied with the appliance or any other components not expressly authorized and approved by
HHT; (6) modification of the appliance not expressly authorized and approved by HHT in writing; and/or (7) interruptions or fluctuations of electrical power supply to the appliance.
• Our obligation under this warranty does not extend to the SimpliFire fireplace’s capability to heat the desired space.
This warranty is void if:
• The fireplace is subject to or operated in atmospheres contaminated by chlorine, fluorine, or other damaging chemi-
cals.
• The fireplace is subjected to or operated in places with prolonged periods of dampness or condensation or weather.
Examples include but are not limited to outdoors, porches, and laundry rooms.
• There is any damage to the fireplace or other components due to water or weather damage.
LIMITATIONS OF LIABILITY:
• The owner’s exclusive remedy and SimpliFire’s sole obligation under this warranty, under any other warranty, express
or implied, or in contract, tort or otherwise, shall be limited to replacement, repair, or refund, as specified above. In no
event will SimpliFire be liable for any incidental or consequential damages caused by defects in the appliance. Some
states do not allow exclusions or limitation of incidental or consequential damages, so these limitations may not apply
to you. This warranty gives you specific rights; you may also have other rights, which vary from state to state.
EXCEPT TO THE EXTENT PROVIDED BY LAW, SIMPLIFIRE MAKES NO EXPRESS WARRANTIES OTHER THAN
THE WARRANTY SPECIFIED HEREIN. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO DURATION
OF THE EXPRESSED WARRANTY SPECIFIED ABOVE.
MODEL SF-SCXX-BK
VOLTAGE
FREQUENCY
AMPERAGE
WATTS
SERIAL No.:
MADE IN CHINA
249163
120V AC
60 Hz
12.5 A
1500 W
GENERAL INFORMATION
A. Appliance Certication
MODELS: SF-SC43-BK, SF-SC55-BK, SF-SC78-BK
LABORATORY: CSA International
TYPE: Electric Air-Heaters; Fixed and Location-Dedicated
Electric Room Heaters
STANDARD: CSA C22.2 No 46-13; UL 2021 (4nd Edition)
NOTICE: This installation must conform with local codes.
NOT INTENDED FOR USE AS A PRIMARY HEAT SOURCE.
This appliance is tested and approved as either supplemental room heat or as a decorative appliance. It should not be
factored as primary heat in residential heating calculations.
Note: The device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received,
including interference that may cause undesired
operation.
This equipment uses and can radiate radio frequency
energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio
or television reception, which can be determined by turn-
ing the equipment off and on. The user is encouraged
to try to correct the interference by one or more of the
following measures:
• Increase the separation between the equipment and the
receiver.
• Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
B. Unpacking and Inspecting Appliance
WARNING! DO NOT use this Electric Fireplace if any
part has been under water. Immediately call a qualied
service technician to inspect and to replace any part of the
electrical system if necessary. Keep plastic wrapping away
from children.
• Carefully remove the appliance and components from the
packaging. Discard packaging.
• Carefully inspect components for any damage.
• Reference parts list to verify all parts have been received.
• Read all the instructions before starting the installation.
Follow these instructions carefully during the installation to
ensure maximum safety and benet.
C. Model and Serial Number Information
The model and serial number information is located on the
rating plate. The rating plate is located behind the glass on
the top interior surface of the viewing area.
WARNING: This product can expose you to Di-
(2-ethylhexyl) phthalate, which is known to the
State of California to cause cancer and reproductive
harm. For more information go to: www.P65Warnings.
ca.gov.
Homeowner Reference Information
Model Name: ___________________________________________ Date purchased/installed: __________________
Serial Number: __________________________________________ Location on replace: _____________________
Note: If this unit is installed in a bathroom, it must be
protected by GFI receptacle or circuit. If receptacle is
used it must be readily accessible. This electrical appliance is not water tight. To prevent electrical shock, it
must be installed as to prevent water from entering unit. It
must be installed away from showers, tubs, or other water
sources. Never locate the appliance where it may fall into
a bathtub or other water container.
When choosing a location for your replace ensure that
the following general rules are followed:
• For best results, install out of direct sunlight.
• Power supply service must be installed within
proximity of electric replace prior to nishing to
avoid reconstruction.
• See Figure 3.2 to determine location of appliance
installation.
E. Clearance to Combustibles
See Section 4.A for framing dimensions.
Minimum Clearance to Combustible Construction
Sides.......................0 in.
Floor........................0 in.
Top..........................0 in.
Back........................0 in.
Front..................... 36 in.
Mantel.....................0 in.
Mantel Depth..........Unlimited.
See Figure 3.2.
WARNING! Risk of Fire! Keep electrical cords, drapery,
furnishings or other combustibles at least 3 ft. (0.9 m)
from the front of the electric replace, and away from the
sides or rear.
F. Electrical Supply Circuit Requirements
Plan the location of the appliance so that it will have adequate electric power. A minimum 15 AMP, 120V/60Hz
circuit is required. Additional appliances on the same
circuit as this appliance may exceed the current rating
of that circuit. A dedicated circuit is not required, but is
preferred to prevent circuit breaker trips or fuse failure.
1. Fold out the four mounting brackets. See Figure
4.2.
2. Connect to electrical service. Reference Section
4.C.
3. Install the appliance into the opening reference
Figure 4.3. Ensure that weight of appliance is fully
supported by oor or bottom framing member. Level
with shims if necessary. Ensure that it is centered
left to right, then fasten it directly to the framing with
four (4) #8 construction screws, one through each of
the four (4) mounting brackets. Screws are not
included.
Note: All wiring must be completed prior to nishing
the unit.
All electrical connections shall be performed by a
qualied electrician.
WARNING! Risk of Fire, Electrical Shock and Injury!
Electrical wiring must comply with local building codes
and other applicable regulations.
WARNING! Risk of Shock! Label all wires prior to disconnection when servicing the appliance. Wiring errors
can cause improper and dangerous operation. Verify
proper operation after servicing.
Note: The appliance must be connected and
grounded in accordance with local codes and /
or the current ANSI/NFPA 70 National Electric
Code or CSA C22.1 Canadian Electrical Code.
This appliance has been designed to be hard-wired for
120V.
A minimum 15 AMP, 120V/60Hz circuit is required. Additional appliances on the same circuit as this appliance
may exceed the current rating of that circuit. A dedicated
circuit is not required, but is preferred to prevent circuit
breaker trips or fuse failure.
Figure 4.2 Mounting Brackets
Figure 4.3 Install Appliance
Installation:
1. Remove terminal block cover plate located on the
right end of the appliance. Keep screws for reas sembly.
2. Install a wire strain relief bushing into the cover
plate.
3. Terminate type NM-B wire to the terminal block,
ensure connections are secure, and tighten the
strain relief. Use 3/32 slotted head screwdriver, or
equivalent, to depress the spring-loaded terminals
for the conductors.
4. Replace terminal block cover plate and retaining
screws.
This appliance installation can be nished in two optional congurations:
• Overlap t with Front / Trim Ring. See Figure 4.7.
• Inside t with Front and without Trim Ring. See
Figure 4.8.
Overlap Fit with Trim Ring
This conguration is recommended when the wall is nished with ½ in. thick gypsum wallboard, or other facing
material(s) not exceeding 9/16 in. thickness beyond the
wall framing. The wallboard or facing material is nished
up to the nishing stops on the face of the appliance.
The Trim Ring will be installed on the Front, so that it
overlaps the edges of the wall board or facing material.
1. Remove the Trim Ring/Front Assembly by pulling
evenly to remove it from the appliance. Set the Trim
Ring/Front Assembly aside in a clean and secure
location.
2. Apply a protective masking over the outer glass
panel to shield it from construction debris, drywall
debris, paint, mortar, etc. The glass can also be
protected by carefully wrapping it in the plastic bag
that contained the appliance in its packaging.
8. After nishing any necessary adjustments, t the
Trim Ring/Front Assembly into the appliance open-
ing. Verify that all magnets securely latch to the
appliance. There should be approximately 1/16 in.
clearance between the front and the glass.
9. The Trim Ring will overlap the stop of the nished
wall. See Figure 4.7.
Finishing
Stops
3. If nishing with painted drywall, install ½ in. thick
gypsum wallboard so that it mates with the nishing
stops around the appliance opening. See Figure
4.5.
4. If nishing with another desired facing material up
to 9/16 in. total thickness, install the material so it
mates with the nishing stops around the appliance
opening. See Figure 4.5.
5. Complete nishing of the wall, including any priming, painting, grouting, etc. Remove the protective
masking that was covering the glass panel during
nishing.
NOTICE: To minimize possible dust contamination
of the appliance interior, always use effective dust
collection on wall nishing tools, such as rotary cutting spiral saws or sanders.
6. Test t the Trim Ring/Front Assembly to the ap-
pliance opening. It should securely latch to the
appliance at all magnets located at each corner and
perimeter of the frame. There should be approximately 1/16 in. clearance between the front and the
glass.
7. If necessary, adjust Trim Ring out in the Front to
allow for additional clearance for the wall nishing
thickness. Make the adjustment by loosening the
screws, adjusting, the tightening the screws. See
Figure 4.6.
Figure 4.5 Wall Finishing Stop Locations and Dimensions
This conguration is recommended when it is desired
for a nished appearance without the Trim Ring. This
conguration is not recommended when the wall is to
be nished with painted drywall. This conguration is
recommended for installations nished with decorative
mantels or alcoves, marble, stone, or some thicker tile
products. The Trim Ring is removed from the Front, the
Front is installed into the appliance, and the decorative
facing material is nished up to the outer perimeter of
the Front.
1. Remove the Trim Ring/Front Assembly by pulling
evenly to remove it from the appliance.
2. Remove the Trim Ring from the Front. Remove the
screws that attach the two parts. See Figure 4.6.
Carefully disengage the Trim Ring and remove it
from the area.
3. Apply a protective masking over the outer glass
panel to shield it from construction debris, drywall
debris, paint, mortar, etc. The glass can also be
protected by carefully wrapping it in the plastic bag
that contained the appliance in its packaging.
NOTICE: To minimize possible dust contamination
of the appliance interior, always use effective dust
collection on wall nishing tools, such as rotary cutting spiral saws or sanders.
TRIM RING
FRONT
Figure 4.6 Trim Ring Depth Adjustment
4. Complete nishing of the wall around the appliance.
Decorative facing materials can be installed up to
the nishing stops. See Figure 4.5. There is no
limitation to thickness of facing materials.
NOTICE: Do not allow wall facing materials to go
beyond nishing stops. Facing materials should be
installed so that the Front can be removed for possible service during the product design life.
5. Once the wall nishing project is complete, remove
the protective masking from the outer glass panel.
6. The Front should t inside the nished perimeter
of the recessed opening and securely latch to the
appliance. There should be approximately 1/16 in.
clearance between the edge of the Front and the
outer glass panel. See Figure 4.8.
Figure 4.7 Front / Trim Ring Installed to Overlap Wall
Figure 4.8 Front (without Trim Ring) Finished Inside Fit
Remove the two (2) ST5X8 thumb screws and retaining brackets. See Figure 4.12. Carefully remove glass
panel. Set glass aside by placing one edge on a soft
surface.
Media Placement:
Note: There are no specic requirements for media in-
stallation. Crystal and log media are included, but not re-
quired. The placement instructions provided are the most
popular congurations to display the included media.
Clear Crystal Media Placement:
Carefully spread the small clear crystals across the em-
ber bed. Then evenly arrange the large crystals on top
of or within the small crystal media. See Figure 4.9.
1. Evenly spread the black and clear small crystals
across the ember bed. The black crystals provide
a more realistic ember look with the logs. Approximately 2/3 black to 1/3 clear crystal mix is a good
starting point. Adjustments can be made for your
individual preference.
2. Place the smaller logs evenly spaced on the ember
bed as shown in Figure 4.10.
Figure 4.10 Media and Small Logs Installation
3. Arrange the larger logs so that one end rests on top
of a smaller log. Refer to Figure 4.11 as an ex ample.
1. Thread the two (2) ST5X8 thumb screws into the
threaded holes on the glass panel. Check the align ment of the glass panel and securely tighten the
screws. See Figure 4.12.
THUMB
SCREW
Figure 4.12 Glass Removal and Installation
Front Installation:
Install the Front into the opening of the appliance. Press
along the perimeter to ensure that all attaching magnets
make full contact with the appliance. See Figure 4.13.
WARNING! Risk of Fire, Electrical Shock, and Injury!
Do not operate the unit if it is damaged or has malfunc-
tioned. If you suspect the unit is damaged, call a qualied
service technician to inspect and replace any part of the
electrical system if necessary.
A. Manual Switch Function
The appliance can be operated by both remote control
and manual button located on appliance. Once the
circuit breaker is switched ON, the main power switch
can be switched to the ‘ON’ position. A beep should be
heard when the power is rst applied. See Figure 5.1.
Power Button
The Power button turns the power of the appliance ‘ON
or OFF’.
Heater Vent
Red
Indication
Remote
Receiver
Flame Button
By pressing the FLAME button, the unit will cycle
through four ame effects.
Heater Button
The HEATER button provides three heater functions.
Press once and the heater will function on LOW. Press
again and the heater will function on HIGH. Press again
and the heater will turn OFF. There is an eight second
delay for the heater to switch ON and OFF.
Fuel Bed Button
The Fuel Bed button provides 13 ember bed color
themes and 1 theme that continuously cycles through
the 13 colors.
Power Button
Flame Button
Heater Button
Fuel Bed Button
Power Switch
Flame
Figure 5.1 Manual Operating Switches and Indicator Lights
• The appliance Main Power Switch must be in the “ON”
position for the remote control to function.
• Make sure batteries are properly installed in Remote
Control.
- Battery requirements 2 x AAA batteries
(included).
• The effective range of the remote is up to 16 ft.
• The remote control must be within the 16 ft. range and
also be pointed directly at the face of the appliance.
For best results, position the remote control within 45
degrees of the face of the appliance
ICONTITLEFUNCTION REMOTE
LCD DISPLAY
The POWER button will turn the
replace on. It will also put the
POWER
FLAME
HEATER
THERMOSTAT
TIMER
replace in a standby mode.
This will turn off all functions at
once but will hold the settings in
memory except Timer function.
The unit will turn on at the same
settings by pressing the power
button again.
By pressing the FLAME button,
the unit will cycle through four
ame effects.
Press Heater button once, heater
turns on LOW.
Press Heater button twice, heater
turns on HIGH.
Press Heater button three times,
heater turns off.
Pressing the Temperature button
adjusts the heaters response
to the ambient temperature
conditions in the room.
Temperature adjusts from 16 °C
- 28 °C (60 °F - 84 °F). Power
button must be on to set °C to °F.
Hold for 3 seconds and the LCD
display from °C to °F.
Pressing the Timer button sets
the time desired for the replace
to run. The Timer can be set from
.5 hour up to nine (9) hours in one
(1) hour increments.
LCD illuminates
and displays ame
status Icon and
temperature set
point.
LCD illuminates
and displays ame
status icon.
LCD illuminates
and displays
heater status icon.
Remote displays
the temperature.
If in Stand-by
mode, temperature
displays but
cannot be
adjusted. The
thermostat function
only works when
heater is ON
Remote will
display the time
setting selected. If
in Stand-by mode
time will display
but cannot be
adjusted.
FIREPLACE RESPONSE
Fireplace emits single audible beep
to conrm command to transition to
ON or STANDBY state.
Fireplace emits single audible beep
to conrm command to transition
between four FLAME states.
Fireplace emits single audible
beep to conrm command to
transition between HEATER states.
Fireplace displays one red LED for
10 seconds to conrm low heater
command. Fireplace displays two
red LED for eight (10) seconds to
the ember bed colors (14 themes
available), and turns it on/off.
No indicator.
15
C. Room Temperature and Thermostat
Function
The temperature display on the remote control is a set
point for the desired temperature of the room in which
the appliance is installed. The Thermostat button on the
remote can be used to set the desired room temperature.
The heater will only operate if the remote control temperature set point is higher than the actual room tempera-
ture. The heater will not operate if the actual temperature
is greater than the remote control temperature set point.
This function can also be used as a thermostat, under the
following conditions:
D. Resetting Temperature Cutoff Switch
The heater is protected with a safety device to prevent
overheating. Should the heater overheat, an automatic
cutoff will turn the heater OFF. It will not turn ON automatically without being reset. If it overheats for any reason, it can be reset by:
1. Turn appliance to OFF.
2. Shut-off power at the circuit breaker.
3. Wait 30 minutes.
4. Turn on power at the circuit breaker.
5. Turn on appliance with manual switch or remote control.
• When the remote control display is set to a desired
room temperature using the thermostat button, the
appliance heater will turn OFF automatically when
the room temperature reaches the set point.
• The heater will turn ON automatically if the room tem-
perature falls below the set point.
Note: The actual room temperature is measured by a
hidden sensor located behind the glass front of the appliance. During certain situations, this sensor temperature
can be slightly different than either the remote control location, or the overall space being heated. For this reason, the remote control set point temperature may need
to be set slightly higher or lower than expected room temperature for the heater function to work as desired.
CAUTION: If appliance overheats repeatedly, discontinue use and call customer / technical support.
CAUTION: If you need to continuously reset the heater,
contact your dealer for service.
WARNING! Risk of Shock! Always remove power before
moving or servicing. Do not immerse appliance in water.
• Before cleaning or servicing, always turn off appliance and remove power, by either unplugging from
the wall outlet or shutting off circuit breaker.
• Light accumulated dust may be removed from the appliance exterior with a soft cloth or vacuum cleaner.
• Wipe the exterior surfaces of the appliance occasionally with a slightly damp micro fiber cloth using a solution of mild detergent and water. Dry thoroughly
before operating the appliance.
CAUTION! Do not allow water to run into the interior of
the appliance as this could create a re or electric shock.
Always remove power before moving or servicing.
• The fan motor is factory lubricated for life and will not
require further lubrication.
• Store appliance in a clean dry place when not in use.
WARNING! Risk of Fire! To reduce risk of re, do not
store or use gasoline or any other ammable vapors or
liquids in the vicinity of the appliance.
B. Cleaning
Glass
Dust particles can be removed by bufng lightly with a
clean dry cloth. Fingerprints and other marks can be
cleaned with a cloth dampened with a quality household
glass cleaner. The glass should be completely dried with
a lint free cloth or paper towel. Do not use abrasive cleaners on glass surface. Do not spray liquids directly onto
any surface.
Metal Surface
Dust particles can be removed by bufng lightly with a
clean dry cloth. A damp cloth can be used to clean painted surfaces. Do not use abrasive cleaners or chemical
household cleaners. Do not spray liquids directly on to
any surface.
Vents
Use a vacuum cleaner to remove dirt and dust from heater and vent areas.
C. Servicing
Except for cleaning, an authorized service technician
should perform any other service.
WARNING! Risk of Electrical Shock! Any other servicing needed must be performed by an authorized service
technician. Do not attempt to service the unit yourself.
WARNING! Risk of Electrical Shock! Do Not Open! No
user serviceable parts inside. Always turn heater off and
disconnect power before performing maintenance, service, or removal from the framed wall opening.
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth
and Home Technologies does not sell directly to consumers. Provide model number and serial number
when requesting service parts from your dealer or distributor.
#12 Front#13 Glass Assembly
ITEMDESCRIPTIONCOMMENTSPART NUMBER
1Crystal Media (Clear Small, Clear Large, & Black Small)
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth
and Home Technologies does not sell directly to consumers. Provide model number and serial number
when requesting service parts from your dealer or distributor.
#12 Front#13 Glass Assembly
ITEMDESCRIPTIONCOMMENTSPART NUMBER
1Crystal Media (Clear Small, Clear Large, & Black Small)
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth
and Home Technologies does not sell directly to consumers. Provide model number and serial number
when requesting service parts from your dealer or distributor.
#12 Front#13 Glass Assembly
ITEMDESCRIPTIONCOMMENTSPART NUMBER
1Crystal Media (Clear Small, Clear Large, & Black Small)