Page 1
Allusion Platinum
Series:
Model(s):
SF-ALLP50-BK
SF-ALLP60-BK
SF-ALLP72-BK
Owner’s Manual
Installation and Operation
DO NOT
DISCARD
• Important operating
and maintenance
instructions included.
NOTICE
DO NOT DISCARD THIS MANUAL
• Read, understand and follow
these instructions for safe
installation and operation.
• Leave this manual with
party responsible for use
and operation.
Congratulations!
Congratulations on selecting a SimpliFire Electric Fireplace, an elegant and clean alternative to wood & gas burning replaces.
The SimpliFire electric replace you have selected is designed to provide the utmost in safety, reliability, and efciency.
READ CAREFULLY BEFORE ATTEMPTING TO ASSEMBLE, INSTALL, OPERATE, OR MAINTAIN
THIS PRODUCT.
PROTECT YOURSELF AND OTHERS BY OBSERVING ALL SAFETY INFORMATION. FAILURE
TO COMPLY WITH INSTRUCTIONS COULD RESULT IN PERSONAL INJURY AND/OR
PROPERTY DAMAGE.
WARNING: To reduce risk of re, electrical shock, or personal injury, read all instructions
before using appliance.
Please contact your SimpliFire dealer with any questions or concerns.
For the location of your nearest SimpliFire dealer,
please visit www.hearthnhome.com.
Printed in China - Copyright 2019
SimpliFire • SF-ALLP50-BK, SF-ALLP60-BK, SF-ALLP72-BK • 2044-980 Rev. C • 10/19
1
Page 2
IMPORTANT INSTRUCTIONS
1
IMPORTANT SAFETY INSTRUCTIONS
WARNING! Risk of Fire! Risk of Burns!
Risk of Electrical Shock!
DO NOT:
• Install or operate damaged heater
• Modify heater
• Operate the heater without fully assembling all
components
Hearth & Home Technologies Inc. disclaims any
responsibility for, and the warranty and agency listing will
be voided by the above actions.
When using electrical appliances, basic precautions should always be followed to reduce the risk of re, electric shock,
and injury to persons, including the following:
WARNING! DO NOT operate replace before reading
and understanding operating instructions. Failure to
operate appliance according to operating instructions
could cause re or injury.
WARNING! Improper installation, adjustment, alteration, service or maintenance can cause injury or
property damage. Failure to install appliance accord-
ing to Owner’s Manual could cause property damage or
injury.
NOTICE! This appliance is not intended for use as a primary heat source and should not be factored as such in
residential heating calculations.
• Read all instructions before installing this appliance.
• This appliance is hot when in use. To avoid burns, do not let
bare skin touch hot surfaces. Keep combustible materials
such as furniture, pillows, bedding, papers, clothes, etc., and
curtains at least 3 ft. (0.9 m) from the front of the appliance
and keep them away from the sides and rear.
• Extreme caution is necessary when any appliance is used by
or near children or or other at risk individuals and whenever
the appliance is left operating and unattended.
• Do not operate any appliance if it malfunctions. Disconnect
power at service panel and have appliance inspected by a
certied electrician before reusing.
• Do not insert or allow foreign objects to enter any ventilation
or exhaust opening as this may cause an electric shock or
re, or damage the appliance.
• To prevent a possible re, do not block appliance connection
fan air intakes or exhaust in any manner.
• A heater has hot and sparking parts inside. Do not use it in
areas where gasoline, paint, or ammable vapors or liquids
are used or stored.
• Use this appliance only as described in this manual. Any
other use not recommended by the manufacturer may cause
re, electric shock, or injury to persons.
• Do not operate any appliance with a damaged cord or plug
or after the appliance malfunctions, has been dropped or
damaged in any manner. Return appliance to authorized
service facility for examination, electrical or mechanical
adjustment or repair.
• Do not use outdoors.
• Never locate appliance where it may fall into a bathtub or
water container.
• Do not run cord under carpeting. Do not cover cord with
throw rugs, runners, or the like. Arrange cord away from
trafc areas and where it will not be tripped over. Do not
tightly coil cord.
• Always use properly grounded, fused and polarized outlets.
• Always use ground fault protection where required by
electrical code.
• To disconnect appliance, turn controls to “OFF” then remove
the power cord plug from the wall power outlet.
• Always disconnect appliance before performing any cleaning,
maintenance or relocation of the appliance.
• To prevent electrical shock or re, always use a certied
electrician should new circuits be required.
• When transporting or storing the appliance, keep in a dry
place free from excess vibration to avoid damage.
• Extension cord use should be avoided due to re danger
risk. However, if needed, the extension cord electrical ratings
must be no less than No. 14 AWG and 1875 watts.
SAVE THESE INSTRUCTIONS
2
SimpliFire • SF-ALLP50-BK, SF-ALLP60-BK, SF-ALLP72-BK • 2044-980 Rev. C • 10/19
Page 3
Safety Alert Key:
• DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.
• WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.
• CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
• NOTICE: Used to address practices not related to personal injury.
Table of Contents
Congratulations! ..............................1
1 IMPORTANT INSTRUCTIONS
A. Warranty ..................................4
2 GENERAL INFORMATION
A. Appliance Certication .......................5
B. Unpacking and Inspecting Appliance ............5
C. Model and Serial Number Information ........... 5
3 GETTING STARTED
A. Parts and Hardware ......................... 6
B. Tools and Supplies Needed ................... 6
C. Appliance Dimensions .......................7
D. Location ..................................8
E. Clearance to Combustibles ................... 8
F. Electrical Supply Circuit Requirements ...........8
4 INSTALLATION
A. Appliance Preparation ......................10
B. Recessed in 2 x 6 Framed Wall ...............10
C. Electrical Connection / Installation ............. 11
D. Appliance Final Setup ....................... 12
5 OPERATING INSTRUCTIONS
A. Manual Switch Function ..................... 13
B. Operating by Remote Control ................. 14
C. Room Temperature and Thermostat Function ....15
D. Resetting Temperature Cutoff Switch ........... 15
6 MAINTENANCE
A. Maintenance ............................. 16
B. Cleaning .................................16
C. Servicing ................................. 16
D. Service Parts List .......................... 17
E. Contact Information ........................20
SimpliFire • SF-ALLP50-BK, SF-ALLP60-BK, SF-ALLP72-BK • 2044-980 Rev. C • 10/19
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Page 4
A. Warranty
SimpliFire™ WARRANTY
Hearth & Home Technologies, on behalf of its brand SimpliFire (”SimpliFire”), extends the following warranty
for electric fireplaces that were purchased from a SimpliFire authorized dealer.
WARRANTY COVERAGE:
SimpliFire warrants to the original owner of the SimpliFire fireplace, and to any transferee taking ownership of the SimpliFire fireplace within one year following the date of original purchase, that the SimpliFire fireplace will be free from defects
in materials and workmanship at the time of manufacture. If a SimpliFire fireplace is found to be defective in materials or
workmanship during the applicable warranty period, HHT will, at its option, repair or replace the SimpliFire fireplace.
SimpliFire, at its own discretion, may fully discharge all of its obligations under such warranties by replacing the product
itself or refunding the verified purchase price of the product itself. The maximum amount recoverable under this warranty
is limited to the purchase price of the product. This warranty is subject to conditions, exclusions and limitations as
described below.
WARRANTY PERIOD:
Warranty coverage begins on the date of original purchase. In the case of new home construction, warranty coverage
begins on the date of first occupancy of the dwelling or six months after the sale of the product by an independent,
authorized SimpliFire dealer/ distributor, whichever occurs earlier. The warranty shall commence no later than 24 months
following the date of product shipment from HHT, regardless of the installation or occupancy date.
WARRANTY CONDITIONS:
This warranty only covers SimpliFire fireplaces that are purchased through a SimpliFire authorized dealer or distributor. A
list of SimpliFire authorized dealers is available on the SimpliFire websites.
WARRANTY EXCLUSIONS:
This warranty does not cover the following:
• Changes in surface finishes as a result of normal use. As a heating appliance, some changes in color of interior and
exterior surface finishes may occur. This is not a flaw and is not covered under warranty.
• Damage to printed, plated, or enameled surfaces caused by fingerprints, accidents, misuse, scratches, melted items,
or other external sources and residues left on the plated surfaces from the use of abrasive cleaners or polishes.
• Repair or replacement of parts that are subject to normal wear and tear during the warranty period. These parts
include: paint, batteries and the discoloration of glass.
• Damages resulting from: (1) failure to install, operate, or maintain the appliance in accordance with the installation
instructions, operating instructions, and listing agent identification label furnished with the appliance; (2) shipping or
improper handling; (3) improper operation, abuse, misuse, continued operation with damaged, corroded or failed
components, accident, or improperly/ incorrectly performed repairs; (4) environmental conditions (5) installation or use
of components not supplied with the appliance or any other components not expressly authorized and approved by
HHT; (6) modification of the appliance not expressly authorized and approved by HHT in writing; and/or (7) interruptions or fluctuations of electrical power supply to the appliance.
• Our obligation under this warranty does not extend to the SimpliFire fireplace’s capability to heat the desired space.
This warranty is void if:
• The fireplace is subject to or operated in atmospheres contaminated by chlorine, fluorine, or other damaging chemi-
cals.
• The fireplace is subjected to or operated in places with prolonged periods of dampness or condensation or weather.
Examples include but are not limited to outdoors, porches, and laundry rooms.
• There is any damage to the fireplace or other components due to water or weather damage.
LIMITATIONS OF LIABILITY:
• The owner’s exclusive remedy and SimpliFire’s sole obligation under this warranty, under any other warranty, express
or implied, or in contract, tort or otherwise, shall be limited to replacement, repair, or refund, as specified above. In no
event will SimpliFire be liable for any incidental or consequential damages caused by defects in the appliance. Some
states do not allow exclusions or limitation of incidental or consequential damages, so these limitations may not apply
to you. This warranty gives you specific rights; you may also have other rights, which vary from state to state.
EXCEPT TO THE EXTENT PROVIDED BY LAW, SIMPLIFIRE MAKES NO EXPRESS WARRANTIES OTHER THAN
THE WARRANTY SPECIFIED HEREIN. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO DURATION
OF THE EXPRESSED WARRANTY SPECIFIED ABOVE.
4
SimpliFire • SF-ALLP50-BK, SF-ALLP60-BK, SF-ALLP72-BK • 2044-980 Rev. C • 10/19
Page 5
2
GENERAL INFORMATION
A. Appliance Certication
MODELS: SF-ALLP50-BK, SF-ALLP60-BK, SF-ALLP72-BK
LABORATORY: CSA International
TYPE: Electric Air-Heaters; Fixed and Location-Dedicated
Electric Room Heaters
STANDARD: CSA C22.2 No 46-2013; UL 2021 (4nd Edition)
NOTICE: This installation must conform with local building
electrical codes.
NOT INTENDED FOR USE AS A PRIMARY HEAT SOURCE.
This appliance is tested and approved as either supplemental room heat or as a decorative appliance. It should not be
factored as primary heat in residential heating calculations.
Note: The device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
1. This device may not cause harmful Electromagnetic
Interference (EMI), and
2. This device must accept any interference received,
including interference that may cause undesired
operation.
This equipment uses and can radiate radio frequency
energy and, if not installed and used in accordance
with the instructions, may cause harmful EMI to radio or
television reception, which can be determined by turning
the equipment off and on. The user is encouraged to
try to correct the EMI by one or more of the following
measures:
• Increase the separation between the equipment and the
receiver.
• Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
B. Unpacking and Inspecting Appliance
WARNING! DO NOT use this Electric Fireplace if any
part has been under water. Immediately call a qualied
service technician to inspect and to replace any part of the
electrical system if necessary. Keep plastic wrapping away
from children.
• Carefully remove the appliance and components from the
packaging. Discard packaging.
• Carefully inspect components for any damage.
• Reference parts list to verify all parts have been received.
• Read all the instructions before starting the installation.
Follow these instructions carefully during the installation to
ensure maximum safety and benet.
C. Model and Serial Number Information
The model and serial number information is located on the
rating plate. The rating plate is located on the bottom left of
the appliance front, behind the glass.
ELECTRIC FIREPLACE
MODEL SF-ALLPXX-BK
VOLTAGE
FREQUENCY
AMPERAGE
WATTS
SERIAL No.:
120V AC
60 Hz
12.5 A
1500 W
600165
MADE IN CHINA
WARNING: This product can expose you to Di(2-ethylhexyl) phthalate, which is known to the
State of California to cause cancer and reproductive
harm. For more information go to: www.P65Warnings.
ca.gov.
Homeowner Reference Information
Model Name: ___________________________________________ Date purchased/installed: __________________
Serial Number: __________________________________________ Location on replace: _____________________
Dealership purchased from: _______________________________ Dealer Phone: __________________________
Notes: _______________________________________________________________________________________
SimpliFire • SF-ALLP50-BK, SF-ALLP60-BK, SF-ALLP72-BK • 2044-980 Rev. C • 10/19
We recommend that you record the following pertinent
information about your replace.
5
Page 6
3
GETTING STARTED
A. Parts and Hardware
Parts and Hardware List
Part Quantity
Appliance 1
Glass Panel 1
Instruction Manual 1
Remote Control 1
AAA Battery 2
Trim (Shipped attached to appliance with
ST4X8 (x14) screws - SF-ALLP50-BK or
(x18) - SF-ALLP60-BK, SF-ALLP-72-BK
ST4X8 screw (glass to appliance) 2
Side Panel 2
ST4X40 Screws (appliance to framing) 4
Small Crystal Stones 1 bag
Large Crystal Stones 1 bag
White Ceramic Stones 1 bag
Glass Screw Vanity Cover 2
Power Cord 1
B. Tools and Supplies Needed
Before beginning the installation be sure that the following
tools and building supplies are available.
Tape measure
Pliers
Hammer
Gloves
Level
Square
1
Magnetic Phillips screwdriver
Safety glasses
Drill
Small at head screwdriver 3/32 in. or smaller (for power
cord installation only)
Type NM-B Wire Strain Relief
6
SimpliFire • SF-ALLP50-BK, SF-ALLP60-BK, SF-ALLP72-BK • 2044-980 Rev. C • 10/19
Page 7
D
F
G
E
B*
A
C
*
C. Appliance Dimensions
Model A* B* C D E F G
SF-ALLP50-BK
SF-ALLP60-BK
SF-ALLP72-BK
* Including Front Trim
Figure 3.1 Appliance Dimensions
in. 52-5/16 20-7/16 48 15 50-1/2 19-3/8 5-5/8
mm 1329 519 1219 381 1283 492 143
in. 62-5/16 20-7/16 58 15 60-1/2 19-3/8 5-5/8
mm 1583 519 1473 381 1537 492 143
74-5/16 20-7/16 70 15 72-1/2 19-3/8 5-5/8
in.
mm 1888 519 1778 381 1842 492 143
SimpliFire • SF-ALLP50-BK, SF-ALLP60-BK, SF-ALLP72-BK • 2044-980 Rev. C • 10/19
7
Page 8
D. Location
min. 0 in.
min. 5/8 in.
Ceiling
Mantel
Floor
Wall
Outside
swing arc
of adjacent
doors
min. 0 in.
min. 4 in.
ELECTRICAL
OUTLET
LOCATION
24 in.
MAX
4 in.
MIN.
∞
UNLIMITED
TRIM RING
Note: If this unit is installed in a bathroom, it must be
protected by GFCI receptacle or circuit. If receptacle is
used it must be readily accessible. This electrical appliance is not water tight. To prevent electrical shock, it
must be installed as to prevent water from entering unit. It
must be installed away from showers, tubs, or other water
sources. Never locate the appliance where it may fall into
a bathtub or other water container.
When choosing a location for your replace ensure that
the following general rules are followed:
• For best results, install out of direct sunlight.
• Power supply service must be installed within
proximity of electric replace prior to nishing to
avoid reconstruction.
• Appliance should be mounted so the front glass
panel is located outside the swing arc of adjacent
door.
• See Figure 3.2 and 3.3 to determine location of appliance installation.
WARNING! Risk of Fire! Keep electrical cords, drapery,
furnishings or other combustibles at least 3 ft. (0.9 m)
from the front of the electric replace, and away from the
sides or rear.
F. Electrical Supply Circuit Requirements
Plan the location of the appliance so that it will have adequate electric power. A 15 AMP, 120VAC/60Hz circuit
is required. Additional appliances on the same circuit as
this appliance may exceed the current rating of that circuit. A dedicated circuit is not required, but is strongly
recommended to prevent circuit breaker trips or fuse
failure.
Note: If mounting on a wall and using the supplied power cord, choose a location near an outlet so an extension
cord is not required.
E. Clearance to Combustibles
Minimum Clearance to Combustible Construction
Sides.......................0 in.
Floor........................0 in.
Top..........................0 in.
Back........................0 in.
Front..................... 36 in.
Mantel...................5/8 in.
See Figure 3.2.
Figure 3.3 Electrical Outlet Location
Maximum Combustible and
Non-Combustible Mantel
Projections.
Figure 3.2 Location and Clearances Requirements
8
SimpliFire • SF-ALLP50-BK, SF-ALLP60-BK, SF-ALLP72-BK • 2044-980 Rev. C • 10/19
Page 9
4
5-3/4 to 6-1/2 in.
WALLBOARD SHEATHING
AND/OR FINISHING MATERIAL
UP TO 1 IN. THICK
19 1/2 in.
A
WALL WALLBOARD
SHEATH TO EDGE
OF FRAMED OPENING
6-1/2 in.
max.
Wallboard Sheathing
2 X 6 RECESSED
MOUNTING SCREWS X 4
INSTALLATION
WARNING! Risk of Personal Injury or Property Damage! Failure to install the appliance as instructed below
may result in damage to the equipment and or may ex-
pose the user to the risk of re, serious injury, illness or
death.
NOTICE: These instructions are not substitutes for the
requirements of local building codes.
There are two options for the appliance installation:
• Recessed into a 2 x 6 in. wall - Section 4.B.
• Mounted directly on the wall - Section 4.C.
The appliance can be recessed into the wall. When
installed in a recessed opening on an exterior wall in
cooler climates, a chase may be required by local building codes to accommodate insulation.
The chase should be constructed in a manner of all outside walls of the home to prevent cold air drafting problems. The chase should not break the outside building
envelope in any manner. Walls, ceiling, baseplate, and
cantilever oor of the chase should be insulated. Vapor and air inltration barriers should be installed in the
chase as per regional codes for the rest of the home.
Additionally, in regions where cold air inltration may
be an issue, the inside surfaces may be drywalled and
taped (or equivalent method may be used) to achieve
maximum air tightness.
NOTICE: Insulation and other loose materials must be
secured to maintain the air clearance between the appliance and interior envelope of the wall opening. This will
ensure that the appliance can circulate air to its room
temperature sensor for maximum performance of the
Thermostat function.
Adjust framing dimensions for interior sheathing (wallboard sheathing).
Model A
SF-ALLP50-BK
SF-ALLP60-BK
Figure 4.1 Framing and Wall Finishing for Recessed Installation
SimpliFire • SF-ALLP50-BK, SF-ALLP60-BK, SF-ALLP72-BK • 2044-980 Rev. C • 10/19
in. 51
mm 1295
in.
mm 1549
61
Model A
SF-ALLP72-BK
in 73
mm 1854
9
Page 10
A. Appliance Preparation
INTERIOR
SIDE PANEL
SCREWS (2)
After determining the location and framing dimensions,
the appliance must be prepared for installation.
Remove appliance from packaging.
4. Install the appliance into the opening so the weight
of the appliance is supported by the bottom framing.
5. Level and plum the appliance using shims if neces-
sary. Ensure the Trim Ring is ush with wallboard or
wall nishing material.
The appliance is shipped with the Trim Ring installed for
2 X 6 recessed installations.
NOTICE: For optional wall mounting installations, additional wall mount kit must be ordered.
If the appliance is to be recessed into 2 X 6 in. framed
wall construction, refer to Section 4.B for installation
instructions.
This appliance is not intended to be recessed into 2 X
4 in. framed wall construction. A minimum wall framing
and nishing material thickness of 5-3/4 in. is required.
If the appliance is to be installed directly to the face of
the wall, refer to Section 4.C for installation.
B. Recessed in 2 x 6 Framed Wall
1. Finish wall construction per requirements in Figure
4.1.
Note: This appliance is inteded for use with no more
than 1 inch combined thickness of wallboard
and nishing materials.
2. Connect to electrical service. Reference Section
4.D.
3. Remove interior side panels on left and right of ap-
pliance by removing two (2) screws. See Figure 4.2.
Note: The maximum distance from the back of the Trim
Ring to the face of the framing materials is 1 inch.
6. Once leveled, plum, and ush secure with four (4)
ST4X40 screws at the tabbed locations. See
Figure 4.3.
WOOD SCREW
TAB LOCATION
Figure 4.3 Securing the Appliance in 2 X 6 Framing
7. Reattach side panel covers.
8. See Section 4.E for Appliance Final Setup.
Figure 4.2 Interior Side Panels Covering Attachment Points for
Recessed Mounting in 2 X 6 in. Framing
10
SimpliFire • SF-ALLP50-BK, SF-ALLP60-BK, SF-ALLP72-BK • 2044-980 Rev. C • 10/19
Page 11
C. Electrical Connection / Installation
Note: All wiring must be completed prior to nishing
the unit.
All electrical connections shall be performed by a
qualied electrician.
WARNING! Risk of Fire, Electrical Shock and Injury!
Electrical wiring must comply with local building electrical codes and the latest edition of the NFPA 70 National
Electric Code (NEC) other applicable regulations.
Power Cord Installation
The appliance power cord has a three pin NEMA-5-15P
plug. The power cord should not be used unless a
grounded receptacle is available.
1. Remove the terminal block cover plate located on
the right end of the appliance.
2. Disconnect the terminal block from the three wires
inside the appliance. Wires are released by discon necting the three conductor wire connector. Discard
the terminal block cover plate.
WARNING! Risk of Shock! Label all wires prior to disconnection when servicing the appliance. Wiring errors
can cause improper and dangerous operation. Verify
proper operation after servicing.
This appliance has been designed to be hard-wired for
120VAC. A supplied plug-in kit is also available for use
with a grounded receptacle.
A 15 AMP, 120VAC/60Hz circuit is required. Additional
appliances on the same circuit as this appliance may exceed the current rating of that circuit. A dedicated circuit
is not required, but is strongly recommended to prevent
circuit breaker trips or fuse failure.
Hard-Wired Installation:
Note: The appliance must be electrically connected and
grounded in accordance with local building elec trical codes.
1. Remove terminal block cover plate located on the
right end of the appliance.
2. Install a wire strain relief bushing into the cover
plate.
3. Terminate type NM-B wire to the terminal block,
ensure connections are secure, and tighten the
strain relief. Use 3/32 slotted heat screwdriver, or
equivalent, to depress the spring loaded terminals
for the conductors.
3. Connect the three conductor wire connector to the
connector on the block supplied with the power cord
kit. See Figure 4.10.
4. Replace cord kit terminal block cover plate
and retaining screws. Plug cord into nearest outlet.
See Figure 3.3.
WARNING! Risk of Fire, Electrical Shock and Injury!
Ensure the power cord is not installed so that it is pinched
or against a sharp edge and ensure that the power cord is
stored or secure to avoid tripping and snagging.
4. Replace terminal block cover plate and retaining
screws.
Figure 4.10 Optional Power Cord Assembly (Only for Direct Wall Mount Installation)
SimpliFire • SF-ALLP50-BK, SF-ALLP60-BK, SF-ALLP72-BK • 2044-980 Rev. C • 10/19
Wire Diagram
RED
YELLOW / GREEN
L
BLUE
N
11
Page 12
D. Appliance Final Setup
ST4X8 SCREWS
GLASS BRACKET
COVER
The appliance comes with clear crystal media and
white stone media. You can use either media in any
combination. To install media, ensure glass is removed, then carefully spread media across the ember
bed as desired. See Figure 4.11.
2. Place the top edge of the glass against the appliance
and secure with two (2) ST4X8 screws. Two glass
bracket covers may be snapped into place above the
glass mounting screws.
Figure 4.13 Glass Front Attachment
Figure 4.11 Stone Installation
Note: If optional logs are purchased, arrange the logs
on top of the crystal stones as desired.
CAUTION! Two adults are recommended for the
installation of glass front. Use caution when handling
glass. Failure to do so could result in personal injury or
property damage.
Install Front Glass Panel
1. Angle the glass to place the bottom edge into the
channel behind the outer trim. See Figure 4.12.
Figure 4.12 Glass Front Installation
12
SimpliFire • SF-ALLP50-BK, SF-ALLP60-BK, SF-ALLP72-BK • 2044-980 Rev. C • 10/19
Page 13
5
OPERATING INSTRUCTIONS
CAUTION! The unit’s power cord must be connected to a
properly grounded and protected 120VAC outlet. Always
use ground fault protection where required by the electrical code.
WARNING! Risk of Fire, Electrical Shock, and Injury!
Do not operate the unit if it is damaged or has malfunc-
tioned. If you suspect the unit is damaged, call a qualied
service technician to inspect and replace any part of the
electrical system if necessary.
A. Manual Touch Controls
The appliance can be operated by both remote control
and touch control buttons. Once the unit has been
properly connected to a grounded electrical outlet, turn
on the power button located on the lower right side of
the appliance. A beep should be heard when the power
is rst applied. See Figure 5.1.
Heater Vent
Red
Indication
Remote
Receiver
Power Button
The Power button turns the power of the appliance on or
off.
Flame Button
By pressing the FLAME button, the unit will cycle
through four ame effects.
Heater Button
The HEATER button will cycle from low to high and to off
settings.
Ember bed LED Light Button
The Ember Bed LED light button will turn on the LED
lights and cycle through 14 color themes (13 colors and
a color rotating option).
Power Button
Flame Button
Heater Button
Ember Bed Button
Flame
Figure 5.1 Manual Operating Switches
SimpliFire • SF-ALLP50-BK, SF-ALLP60-BK, SF-ALLP72-BK • 2044-980 Rev. C • 10/19
Control
Panel
13
Page 14
B. Operating by Remote Control
• Make sure batteries are properly installed in Remote
Control.
- Battery requirements 2 x AAA batteries
(included).
• The effective range of the remote is up to 16 ft.
• The remote control must be within the 16 ft. range and
also be pointed directly at the face of the appliance.
For best results, point the remote control toward the
remote receiver location. See Figure 5.1.
ICON TITLE FUNCTION REMOTE
LCD DISPLAY
The POWER button will turn the
replace on. It will also put the
POWER
FLAME
HEATER
THERMOSTAT
TIMER
LIGHT
replace in a standby mode.
This will turn off all functions at
once but will hold the settings in
memory except Timer function.
The unit will turn on at the same
settings by pressing the power
button again.
By pressing the FLAME button,
the unit will cycle through four
ame effects.
Press Heater button once, heater
turns on LOW.
Press Heater button twice, heater
turns on HIGH.
Press Heater button three times,
heater turns off.
Pressing the Temperature button
adjusts the heaters response
to the ambient temperature
conditions in the room.
Temperature adjusts from 16 °C
- 28 °C (60 °F - 84 °F). To exit
Thermostat mode, toggle
Temperature button until no
temperature is displayed. Power
button must be on to set °C to
°F. Hold Thermostat button for
3 seconds to toggle the LCD
display from °C to °F.
Pressing the Timer button sets
the time desired for the replace
to run. The Timer can be set from
.5 hour up to nine (9) hours in one
(1) hour increments.
Pressing the Light button changes
the ember bed colors (14 color
themes available - 13 colors and
a colar rotating option), and turns
it on/off.
LCD illuminates
and displays ame
status Icon and
temperature set
point.
LCD illuminates
and displays ame
status icon.
LCD illuminates
and displays
heater status icon.
Remote displays
the temperature.
If in Stand-by
mode, temperature
displays but
cannot be
adjusted.
Remote will
display the time
setting selected. If
in Stand-by mode
time will display
but cannot be
adjusted.
No indicator.
FIREPLACE RESPONSE
Fireplace emits single audible beep
to conrm command to transition to
ON or STANDBY state.
Fireplace emits single audible beep
to conrm command to transition
between four FLAME states.
Fireplace emits single audible
beep to conrm command to
transition between HEATER states.
Fireplace displays one red LED for
10 seconds to conrm low heater
command. Fireplace displays two
red LED for ten (10) seconds to
conrm high heater command.
Fireplace emits single audible beep
to conrm command to change
desired temperature set point.
14
SimpliFire • SF-ALLP50-BK, SF-ALLP60-BK, SF-ALLP72-BK • 2044-980 Rev. C • 10/19
Page 15
C. Room Temperature and Thermostat
Function
The temperature display on the remote control is a set
point for the desired temperature of the room in which
the appliance is installed. The Thermostat button on the
remote can be used to set the desired room temperature.
The heater will only operate if the remote control temperature set point is higher than the actual room temperature. The heater will not operate if the actual temperature
is greater than the remote control temperature set point.
To exit Thermostat mode, toggle Temperature button until
no temperature is displayed.
This function can also be used as a thermostat, under the
following conditions:
• When the remote control display is set to a desired
room temperature using the thermostat button, the
appliance heater will turn OFF automatically when
the room temperature reaches the set point.
• The heater will turn ON automatically if the room temperature falls below the set point.
Note: The actual room temperature is measured by a
hidden sensor located behind the glass front of the appliance. During certain situations, this sensor temperature
can be slightly different than either the remote control location, or the overall space being heated. For this reason, the remote control set point temperature may need
to be set slightly higher or lower than expected room temperature for the heater function to work as desired.
D. Resetting Temperature Cutoff Switch
The heater is protected with a safety device to prevent
overheating. Should the heater overheat, an automatic
cutoff will turn the heater OFF. It will not turn ON automatically without being reset. If it overheats for any reason, it can be reset by:
1. Turn appliance to OFF.
2. Shut-off power at the circuit breaker.
3. Wait 30 minutes.
4. Turn on power at the circuit breaker.
5. Turn on appliance with touch power button or remote
control.
CAUTION: If appliance overheats repeatedly, discontinue use and call customer / technical support.
CAUTION: If you need to continuously reset the heater,
contact your dealer for service.
SimpliFire • SF-ALLP50-BK, SF-ALLP60-BK, SF-ALLP72-BK • 2044-980 Rev. C • 10/19
15
Page 16
6
MAINTENANCE
A. Maintenance
WARNING! Risk of Shock! Always remove power before
moving or servicing. Do not immerse appliance in water.
• Before cleaning or servicing, always turn off appliance and remove power, by either unplugging from
the wall outlet or shutting off circuit breaker.
• Light accumulated dust may be removed from the appliance exterior with a soft cloth or vacuum cleaner.
• Wipe the exterior surfaces of the appliance occasionally with a slightly damp micro fiber cloth using a solution of mild detergent and water. Dry thoroughly
before operating the appliance.
CAUTION! Do not allow water to run into the interior of
the appliance as this could create a re or electric shock.
Always remove power before moving or servicing.
• The fan motor is factory lubricated for life and will not
require further lubrication.
WARNING! Risk of Fire! To reduce risk of re, do not
store or use gasoline or any other ammable vapors or
liquids in the vicinity of the appliance.
B. Cleaning
Cleaning Glass
Dust particles can be removed by bufng lightly with a
clean dry cloth. Fingerprints and other marks can be
cleaned with a cloth dampened with a quality household
glass cleaner. The glass should be completely dried with
a lint free cloth or paper towel. Do not use abrasive cleaners on glass surface. Do not spray liquids directly onto
any surface.
Metal Surface
Dust particles can be removed by bufng lightly with a
clean dry cloth. A damp cloth can be used to clean painted surfaces. Do not use abrasive cleaners. Do not spray
liquids directly on to any surface.
C. Servicing
Except for cleaning, an authorized service representative
should perform any other service.
WARNING! Risk of Electrical Shock! Any other servicing needed must be performed by an authorized service
representative. Do not attempt to service the unit yourself.
16
SimpliFire • SF-ALLP50-BK, SF-ALLP60-BK, SF-ALLP72-BK • 2044-980 Rev. C • 10/19
Page 17
Service Parts
D. Service Parts List
SF-ALLP50-BK
50” Allusion Platinum Electric Fireplace
Beginning Manufacturing Date: Dec 2019
Ending Manufacturing Date: Active
#1 Crystal Media #2 Rotisserie #3 Receiver #4 Motor
#5 Heater #6 Glass #7 Trim #8 Remote
#10 Power Cord #11 LED#9 PCB Board
#12 Button Assembly #13 Screen & Flame Screen
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor.
Hearth and Home Technologies does not sell directly to consumers. Provide model number
and serial number when requesting service parts from your dealer or distributor.
ITEM DESCRIPTION COMMENTS PART NUMBER
1 Crystal Media
2 Rotisserie, 50”
3 Remote Receiver
Flame Motor MOTOR-ALLP
4
5 Fan Heater
6 Glass Front, 50”
7 Trim, 50”
8 Remote
9 Main PCB
10 Power Cord
11 LED Assembly, 50” (Ember and Flame Bed Included) LED-ALLP50 Y
12 Button Assembly TOUCH-ALLP Y
13 Screen and Flame Screen, 50” FLAME-ALLP50 Y
CRYSTAL-ALLUS Y
ROTISS-ALLP50
RECEIV-ALLUS-E
HEATER-ALLP
GLA-ALLP50 Y
TRIM-ALLP50 Y
REMOT-ELECT-ALL
PCB-ALLP
PLUGIN-ALLP
Stocked
at Depot
Y
Y
Y
Y
Y
Y
Y
8/19
SimpliFire • SF-ALLP50-BK, SF-ALLP60-BK, SF-ALLP72-BK • 2044-980 Rev. C • 10/19
17
Page 18
Service Parts
SF-ALLP60-BK
60” Allusion Platinum Electric Fireplace
Beginning Manufacturing Date: Dec 2019
Ending Manufacturing Date: Active
#1 Crystal Media #2 Rotisserie #3 Receiver #4 Motor
#5 Heater #6 Glass #7 Trim #8 Remote
#10 Power Cord #11 LED#9 PCB Board
#12 Button Assembly #13 Screen & Flame Screen
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor.
Hearth and Home Technologies does not sell directly to consumers. Provide model number
and serial number when requesting service parts from your dealer or distributor.
ITEM DESCRIPTION COMMENTS PART NUMBER
1 Crystal Media
2 Rotisserie, 60”
3 Remote Receiver
Flame Motor MOTOR-ALLP
4
5 Fan Heater
6 Glass Front, 60”
7 Trim, 60”
8 Remote
9 Main PCB
10 Power Cord
11 LED Assembly, 60” (Ember and Flame Bed Included) LED-ALLP60 Y
12 Button Assembly TOUCH-ALLP Y
13 Screen and Flame Screen, 60” FLAME-ALLP60 Y
CRYSTAL-ALLUS Y
ROTISS-ALLP60
RECEIV-ALLUS-E
HEATER-ALLP
GLA-ALLP60 Y
TRIM-ALLP60 Y
REMOT-ELECT-ALL
PCB-ALLP
PLUGIN-ALLP
Stocked
at Depot
Y
Y
Y
Y
Y
Y
Y
8/19
18
SimpliFire • SF-ALLP50-BK, SF-ALLP60-BK, SF-ALLP72-BK • 2044-980 Rev. C • 10/19
Page 19
Service Parts
SF-ALLP72-BK
72” Allusion Platinum Electric Fireplace
Beginning Manufacturing Date: Dec 2019
Ending Manufacturing Date: Active
#1 Crystal Media #2 Rotisserie #3 Receiver #4 Motor
#5 Heater #6 Glass #7 Trim #8 Remote
#10 Power Cord #11 LED#9 PCB Board
#12 Button Assembly #13 Screen & Flame Screen
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor.
Hearth and Home Technologies does not sell directly to consumers. Provide model number
and serial number when requesting service parts from your dealer or distributor.
ITEM DESCRIPTION COMMENTS PART NUMBER
1 Crystal Media
2 Rotisserie, 72”
3 Remote Receiver
4
5 Fan Heater
6 Glass Front, 72”
7 Trim, 72”
8 Remote
9 Main PCB
10 Power Cord
11 LED Assembly, 72” (Ember and Flame Bed Included) LED-ALLP72 Y
12 Button Assembly TOUCH-ALLP Y
13 Screen and Flame Screen, 72” FLAME-ALLP72 Y
Flame Motor MOTOR-ALLP
CRYSTAL-ALLUS Y
ROTISS-ALLP72
RECEIV-ALLUS-E
HEATER-ALLP
GLA-ALLP72 Y
TRIM-ALLP72 Y
REMOT-ELECT-ALL
PCB-ALLP
PLUGIN-ALLP
Stocked
at Depot
Y
Y
Y
Y
Y
Y
Y
8/19
SimpliFire • SF-ALLP50-BK, SF-ALLP60-BK, SF-ALLP72-BK • 2044-980 Rev. C • 10/19
19
Page 20
E. Contact Information
SimpliFire, a brand of Hearth & Home Technologies
7571 215th Street West, Lakeville, MN 55044
www.hearthnhome.com
Please contact your SimpliFire dealer with any questions or concerns.
For the location of your nearest SimpliFire dealer,
please visit www.hearthnhome.com.
- NOTES -
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NOTICE
20
• Important operating
and maintenance
instructions included.
SimpliFire • SF-ALLP50-BK, SF-ALLP60-BK, SF-ALLP72-BK • 2044-980 Rev. C • 10/19
DO NOT DISCARD THIS MANUAL
• Read, understand and follow
these instructions for safe
installation and operation.
Printed in China - Copyright 2019
• Leave this manual with
party responsible for use
and operation.
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