
UK
ECOMFORT
PLUS HE -EV
User instructions
ENSURE THAT THESE INSTRUCTIONS ARE LEFT
FOR THE USER AFTER COMPLETION OF THE
BENCHMARK SECTION
Please read the Important Notice within
this guide regarding your boiler warranty

All descriptions and illustrations provided in this manual have been carefully prepared but we reserve the right to make changes
and improvements in our products that may affect the accuracy of the information contained in this manual.
IMPORTANT NOTICE
For the first year all of our appliances are protected by our manufacturer’s guarantee which covers both parts and
labour.
As you would expect from Sime Ltd, it is our aim to provide our valued customers with the best in after sales and
service.
To take advantage of any extended warranty offered, all you have to do is to adhere to these 3 simple conditions:
• The installation must be carried out to Manufacturers/Benchmark Standards by a Gas Safe Registered
Engineer, and recorded in the installation manual.
• The appliance must be registered with both Sime Ltd and Gas Safe within 30 days of installation.
• The appliance must be serviced annually, by either Sime Ltd or a Gas Safe registered engineer- ensuring that the
Benchmark service record in the installation manual is completed.
Failure to comply with the above will result in only the 12 month warranty being offered.
In the absence of any proof of purchase, the 12 month warranty period will commence from the date of manufacture
of the boiler as shown on the appliance data plate.

The Benchmark Scheme
Sime Ltd is a licensed member of the Benchmark Scheme which aims to improve the standards of installation and
commissioning of domestic heating and hot water systems in the UK and to encourage regular servicing to optimise safety, efficiency and performance.
Benchmark is managed and promoted by the Heating and Hotwater Industry Council.
For more information visit www
.centralheating.co.uk
Please ensure that the installer has fully completed the Benchmark Checklist in the use and maintenance section
of the installation instructions supplied with the product and that you have signed it to say that you have received a
full and clear explanation of its operation.
The installer is legally required to complete a commissioning checklist as a means of complyng with the appropriate Building Regulations (England and Wales).
All installations must be notified to Local Area Building Control either directly or through a Competent Persons
Scheme.
A Building Regulations Compliance Certificate will then be issued to the customer who should, on receipt, write the
Notification Number on the Benchmark Checklist.
This product should be serviced regularly to optimise its safety, efficiency and performance.
The service engineer should complete the relevant Service Record on the Benchmark Checklist after each service.
The Benchmark Checklist may be required in the event of any warranty work and as supporting documentation
relating to home improvements in the optional documents section of the Home Information Pack.