The following are trademarks of Silver Peak Systems, Inc.: Silver Peak SystemsTM, the Silver Peak logo, Network MemoryTM, Silver
Peak NX-Series
Orchestrator
respective companies or organizations.
. All trademark rights reserved. All other brand or product names are trademarks or registered trademarks of their
Warranties and Disclaimers
THIS DOCUMENTATION IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, OR NON-INFRINGEMENT. SILVER PEAK SYSTEMS, INC. ASSUMES NO RESPONSIBILITY FOR ERRORS OR
OMISSIONS IN THIS DOCUMENTATION OR OTHER DOCUMENTS WHICH ARE REFERENCED BY OR LINKED TO THIS
DOCUMENTATION. REFERENCES TO CORPORATIONS, THEIR SERVICES AND PRODUCTS, ARE PROVIDED “AS IS”
WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED. IN NO EVENT SHALL SILVER PEAK SYSTEMS, INC.
BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES
WHATSOEVER, INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOSS OF USE, DATA OR PROFITS,
WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR
IN CONNECTION WITH THE USE OF THIS DOCUMENTATION. THIS DOCUMENTATION MAY INCLUDE TECHNICAL OR OTHER
INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN;
THESE CHANGES WILL BE INCORPORATED IN NEW EDITIONS OF THE DOCUMENTATION. SILVER PEAK SYSTEMS, INC.
MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE PRODUCT(S) AND/OR THE PROGRAM(S) DESCRIBED IN THIS
DOCUMENTATION AT ANY TIME.
Silver Peak Systems, Inc.
2860 De La Cruz Boulevard, Suite 100
Santa Clara, CA 95050
This document provides the authorized replacement procedures for Silver Peak appliances, when
applicable. It also provides specifications and annotated photos or diagrams for interfaces, LEDs, disk
layout, and power cords.
Who Should Read This Manual?
The audience for this document includes, Customer Support, field personnel, and customers using
Silver Peak appliance hardware.
Manual Organization
This section outlines the chapters and summarizes their content.
Chapter 1, “Replacing an HDD or SSD,” provides a table that summarizes information about the drives
in each Silver Peak Appliance. It describes how to remove and add a disk from the database, using the
Appliance Manager. It also illustrates the physical replacement steps.
Chapter 2, “Replacing a Power Supply,” describes the procedures for replacing an authorized, redundant
power supply.
Chapter 3, “Replacing a Fiber Interface Module,” describes the procedures for replacing an SR (or LR)
fiber interface module.
Chapter 4, “Replacing a Deployed Appliance,” provides a checklist for inserting a new appliance to
replace a previously configured one.
Chapter 5, “Specifications, Compliance, and Regulatory Statements,” lists model specification, warning
statements, and compliance statements.
Chapter 6, “Appliance Views,” provides annotated diagrams of each hardware model’s interfaces, LEDs,
and disk layout.
Chapter 7, “Power Cords & Cable Pinouts,” lists and illustrates power cords by country.
PN 200972-001 Rev Bv
Silver Peak Hardware Reference GuideSupport
Support
For product and technical support, contact Silver Peak Systems at either of the following:
•1.877.210.7325 (toll-free in USA)
•+1.408.935.1850
•www.silver-peak.com/support
We’re dedicated to continually improving the usability of our products and documentation.
If you have suggestions or feedback for our documentation, please send an e-mail to
techpubs@silver-peak.com.
If you have comments or feedback about the GUI’s ease of use, please send an e-mail to
usability@silver-peak.com.
viPN 200972-001 Rev B
CHAPTER 1
Replacing an HDD or SSD
This chapter describes how to replace an HDD (Hard Disk Drive) or SDD (Solid State Drive) for those
appliances for which the customer is authorized to make the replacement.
In This Chapter
Using Appliance Manager See page 2.
Physically Replacing a Disk See page 3.
CAUTION Silver Peak does not authorize customer to replace the single HDD or SSD in the
EC-XS, EC-S, NX-700, NX-1700 or NX-2600. Replacing it voids the warranty. Contact Silver
Peak Support for return and repair instructions.
Displays the progress of a new disk that’s
being rebuilt from its array partner.
If a disk has been physically removed, the
Status is NOT-IN-SERVICE and no
Serial Number displays.
If a disk’s Status is DEGRADED, you
need to Remove it from the database,
Using Appliance Manager
The appliances use RAID arrays with encrypted disks. RAID stands for Redundant Array of Independent
(or Inexpensive) Disks, a category of disk drives that ensures recoverability by mirroring data on paired
hard drives.
Disk failure results in a critical alarm, and the specific disk’s LED stops illuminating on the appliance.
Follow this procedure when replacing a failed disk:
1Log into your Support portal account, and click
2Complete the wizard, using the serial number of the appliance (not the disk).
3After you receive the new disk, go to the
4Select the failed disk's row in the table and click
5Physically remove the old disk from the appliance.
6Physically insert the new disk.
7In the table, select the new disk and click
Open a Self Service RMA for disk replacement.
Maintenance - Disk Management page.
Remove. This takes the disk off-line.
Insert. This prompts the software to discover the disk and
put it online.
2PN 200972-001 Rev B
Physically Replacing a DiskChapter 1 Replacing an HDD or SSD
Physically Replacing a Disk
This section provides the model-specific procedures for using Appliance Manager to replace an HDD or
SSD.
HDD or SSD
Part
Model
EC-XS2008891no----
EC-S2008771no----
EC-M2008902yesyes“Disk Instruction Set A” on page 5
EC-L2008832yesyes“Disk Instruction Set A” on page 5
EC-L-NM2008878yesyes“Disk Instruction Set A” on page 5
EC-XL2008842yesyes“Disk Instruction Set A” on page 5
EC-XL-NM2008886yesyes“Disk Instruction Set A” on page 5
NX-7002008491no----
NX-1700 AC2004041no----
NX-1700 AC2005761no----
NX-17002008631no----
NX-1700 DC2004641no----
NX-26002001781no----
NX-26102001932yesno“Disk Instruction Set F” on page 16
NX-27002004012yesyes“Disk Instruction Set C” on page 10
Number
Allow user
to replace
Hot
swappable
Where to findQty
NX-27002006972yesyes“Disk Instruction Set A” on page 5
NX-36002003482yesno“Disk Instruction Set E” on page 15
NX-37002004002yesyes“Disk Instruction Set C” on page 10
NX-37002006982yesyes“Disk Instruction Set A” on page 5
NX-56002002318yesyes“Disk Instruction Set D” on page 13
NX-57002003998yesyes“Disk Instruction Set C” on page 10
NX-57002006998yesyes“Disk Instruction Set A” on page 5
NX-67002008288yesyes“Disk Instruction Set A” on page 5
NX-760020022512yesyes“Disk Instruction Set D” on page 13
NX-770020039810yesyes“Disk Instruction Set C” on page 10
NX-77002007028yesyes“Disk Instruction Set A” on page 5
NX-860020018116yesyes“Disk Instruction Set D” on page 13
NX-8700
NX-870020076714yesyes“Disk Instruction Set B” on page 8
NX-87002008798yesyes“Disk Instruction Set A” on page 5
a
20039714yesyes“Disk Instruction Set C” on page 10
PN 200972-001 Rev B3
Silver Peak Hardware Reference GuidePhysically Replacing a Disk
HDD or SSD
Model
Part
Number
Allow user
to replace
Hot
swappable
Where to findQty
NX-961020036216yesyes“Disk Instruction Set D” on page 13
NX-9700
a
20039614yesyes“Disk Instruction Set C” on page 10
NX-970020076814yesyes“Disk Instruction Set B” on page 8
NX-97002008808yesyes“Disk Instruction Set A” on page 5
NX-1070020051918yesyes“Disk Instruction Set C” on page 10
NX-1070020076918yesyes“Disk Instruction Set B” on page 8
NX-107002008816yesyes“Disk Instruction Set A” on page 5
NX-1170020071118yesyes“Disk Instruction Set B” on page 8
NX-117002008826yesyes“Disk Instruction Set A” on page 5
a. Two disk configurations — regular and “v”
4PN 200972-001 Rev B
Physically Replacing a DiskChapter 1 Replacing an HDD or SSD
Disk Instruction Set A
These appliances’ drives are hot-swappable.
The first disk on the left is Disk 0. The numbers increment by one from left to right.
EC-XL-NM
[PN 200888]
Drives: 2 SSD + 4 NVMe
EC-XL
[PN 200884]
Drives:
Default = 2 SSD
Optional = 2 SSD + up to
4 NVMe
EC-L-NM
[PN 200887]
Drives: 8 SSD
EC-L
[PN 200883]
Drives:
Default = 2 SSD
Optional = up to 8 SSD
EC-M
[PN 200890]
Drives: 2 SSD
NX-11700
[PN 200882]
Drives: 2 SSD + 4 NVMe
NX-10700
[PN 200881]
Drives: 2 SSD + 4 NVMe
PN 200972-001 Rev B5
Silver Peak Hardware Reference GuidePhysically Replacing a Disk
Status
Activity
Drive online
NX-9700
[PN 200880]
Drives: 8 SSD
NX-8700
[PN 200879]
Drives: 8 SSD
NX-7700
[PN 200702]
Drives: 8 SSD
NX-6700
[PN 200828]
Drives: 8 SSD
NX-5700
[PN 200699]
Drives: 8 SSD
NX-3700
[PN 200698]
Drives: 2 SSD
NX-2700
[PN 200697]
Drives: 2 SSD
1To take the disk off-line, go to the Maintenance - Disk Management page, select the disk, and click
Remove.
If the SSD is online, the green activity/fault indicator flashes as the drive
is turned off. When the SSD indicators are off, the SSD is ready for
removal.
6PN 200972-001 Rev B
Physically Replacing a DiskChapter 1 Replacing an HDD or SSD
2Press the release button to open the SSD carrier release handle.
3Slide the SSD carrier out until it is free of the hard-drive slot.
4Press the release button on the front of the SSD carrier and open the SSD carrier handle.
5Insert the SSD carrier into the SSD slot until the carrier connects with the backplane.
6Close the SSD carrier handle to lock the SSD in place.
7To put the disk back online, go to the
click
Insert.
Maintenance - Disk Management page, select the disk, and
PN 200972-001 Rev B7
Silver Peak Hardware Reference GuidePhysically Replacing a Disk
Status
Activity
Drive online
Disk Instruction Set B
These appliances’ drives are hot-swappable.
The first disk on the left is Disk 0. The numbers increment by one from left to right.
NX-11700
[PN 200711]
Drives: 18 SSD
NX-10700
[PN 200769]
Drives: 18 SSD
NX-9700
[PN 200768]
Drives: 14 SSD
NX-8700
[PN 200767]
Drives: 14 SSD
1To take the disk off-line, go to the
Remove.
Maintenance - Disk Management page, select the disk, and click
If the SSD is online, the green activity/fault indicator flashes as the drive
is turned off. When the SSD indicators are off, the SSD is ready for
removal.
8PN 200972-001 Rev B
Physically Replacing a DiskChapter 1 Replacing an HDD or SSD
2Press the release button to open the SSD carrier release handle.
3Slide the SSD carrier out until it is free of the SSD slot.
4Press the release button on the front of the SSD carrier and open the SSD carrier handle.
5Insert the SSD carrier into the SSD slot until the carrier connects with the backplane.
6Close the SSD carrier handle to lock the SSD in place.
7To put the SSD online, go to the
Insert.
Maintenance - Disk Management page, select the disk, and click
PN 200972-001 Rev B9
Silver Peak Hardware Reference GuidePhysically Replacing a Disk
Solid-state disks
SATA hard
disk drives
Note that the NX-10700 appliances contain a mix of SATA
hard disk drives and SSDs (solid-state drives).
Solid-state disks
SATA hard
disk drives
SATA hard
disk drives
Note that the NX-9700 and NX-8700 appliances contain a mix
of SATA hard disk drives and SSDs (solid-state drives).
Disk Instruction Set C
The first disk on the left is Disk 0. The numbers increment by one from left to right.
These appliances’ hard disks are hot-swappable.
The NX-9700 and NX-8700 have two possible backplane configurations. The newer revision was
released in March 2011.
NX-10700
[PN 200519]
Drives: 2 HDD + 16 SSD
NX-9700
[PN 200396]
NX-8700
[PN 200397]
Drives: 10 HDD + 4 SSD
Release -001
10PN 200972-001 Rev B
Physically Replacing a DiskChapter 1 Replacing an HDD or SSD
Solid-state disks
SATA hard
disk drives
SATA hard
disk drives
Note that the NX-9700 and NX-8700 appliances contain a mix
of SATA hard disk drives and SSDs (solid-state drives).
Solid-state drive (SSD)
with spacer
SATA hard disk drive
NX-9700
[PN 200396]
NX-8700
[PN 200397]
Drives: 10 HDD + 4 SSD
Release -002
· March 2011 ·
NX-7700
[PN 200398]
Drives: 10 HDD
NX-5700
[PN 200399]
Drives: 8 HDD
NX-3700
[PN 200400]
NX-2700
[PN 200401]
Drives: 2 HDD
These are the two types of disk drives:
PN 200972-001 Rev B11
Silver Peak Hardware Reference GuidePhysically Replacing a Disk
Pinch the latch together.Grasp the tab and pull forward to release.
Push the top of the disk inward until it clicks into place.Push the latch against the tray to secure it.
1To take the disk off-line, go to the Maintenance - Disk Management page, select the disk, and click
Remove.
2Unlatch the carrier by pinching the latch together and then pulling the tab towards yourself.
3Pull the disk out of its slot.
4Insert the new disk and push until it clicks into place.
5To put the disk back online, go to the
click
Insert.
Maintenance - Disk Management page, select the disk, and
The hard drive powers up.
12PN 200972-001 Rev B
Physically Replacing a DiskChapter 1 Replacing an HDD or SSD
Depress the blue button leftward, into the tab.Slip your finger behind the tab and pull
forward to release.
Disk Instruction Set D
These appliances’ disk drives are hot-swappable.
The first disk on the left is Disk 0. The numbers increment by one from left to right.
NX-9610
[PN 200362]
Drives: 16 HDD
NX-8600
[PN 200181]
Drives: 16 HDD
NX-7600
[PN 200225]
Drives: 12 HDD
NX-5600
[PN 200231]
Drives: 8 HDD
1To take the disk off-line, go to the
Remove.
Maintenance - Disk Management page, select the disk and click
2Unlatch the hard drive by pressing the end of the blue button toward the left and then pulling the tab
towards yourself.
3Pull the disk out of its slot.
PN 200972-001 Rev B13
Silver Peak Hardware Reference GuidePhysically Replacing a Disk
Push the tray inward until it clicks into place.Push the tab against the tray to secure it.
4Insert the new disk and push until it clicks into place.
5To put the disk back online, go to the
Insert.
The drive powers up.
Maintenance - Disk Management page, select the disk and click
14PN 200972-001 Rev B
Physically Replacing a DiskChapter 1 Replacing an HDD or SSD
Disk 0Disk 1
NX-3600
[PN 200348]
Drives: 2 HDD
Depress the blue button leftward, into the tab.Slip your finger behind the tab and pull
forward to release.
Although these photos show the NX-7600, the physical motions required to remove and re-insert the
disks are accurate for the NX-3600.
Push the tray inward until it clicks into place.Push the tab against the tray to secure it.
Disk Instruction Set E
CAUTION The NX-3600’s hard disks are NOT hot-swappable.
1To take the disk off-line, go to the Maintenance - Disk Management page, select the disk, and click
Remove.
2Power down the appliance by going to the
Shutdown.
Maintenance - Restart System page and clicking
3After the NX appliance powers down, unlatch the hard drive by pressing the end of the blue button
toward the left and then pulling the tab towards yourself.
4Pull the disk out of its slot.
5Insert the new disk and push until it clicks into place.
PN 200972-001 Rev B15
6Power up the appliance by pressing the
7To put the disk back online, go to the
Insert.
Maintenance - Disk Management page, select the disk and click
Power button on the front left side of the appliance.
Silver Peak Hardware Reference GuidePhysically Replacing a Disk
Disk 0Disk 1
NX-2610
[PN 200193]
Drives: 2 HDD
Depress the blue button leftward, into the tab.
Slip your finger behind the tab and pull
forward to release.
Push the tray inward until it clicks into place.
Push the tab against the tray to secure it.
Disk Instruction Set F
CAUTION The NX-2610’s hard disks are NOT hot-swappable.
1To take the disk off-line, go to the Maintenance - Disk Management page, select the disk, and click
Remove.
2Power down the appliance by going to the
Shutdown.
Maintenance - Restart System page and clicking
3After the drive powers down, unlatch the hard drive by pressing the end of the blue button toward
the left and then pulling the tab towards yourself.
4Pull the disk out of its slot.
5Insert the new disk and push until it clicks into place.
16PN 200972-001 Rev B
6Power up the appliance.
7To put the disk back online, go to the
Insert.
Maintenance - Disk Management page, select the disk and click
CHAPTER 2
Replacing a Power Supply
This chapter describes how to replace a power supply for those appliances for which the customer is
authorized to make the replacement.
CAUTION Silver Peak does NOT authorize the customer to replace the power supplies in the
EC-XS, EC-S, NX-700, NX-1700, NX-2600, or NX-2610. Replacing it voids the warranty.
WARNING Do not open the casing of a power supply. Opening the casing of a power supply
voids the warranty. Only a qualified technician from the manufacturer has the authority to access
and/or service power supplies.
In This Chapter
Power Supply Instruction Set A See page 19.
Power Supply Instruction Set B See page 20.
Power Supply Instruction Set C See page 21.
PN 200972-001 Rev B17
Silver Peak Hardware Reference Guide
The following table summarizes information about replacing redundant power supplies in authorized
appliance models:
Power Supplies
Model
Part
Number
Allow user
to replace
Hot
swappable
Where to findQty
EC-M2008902yesyes“Power Supply Instruction Set A” on page 19
EC-L2008832yesyes“Power Supply Instruction Set A” on page 19
EC-L-NM2008872yesyes“Power Supply Instruction Set A” on page 19
EC-XL2008842yesyes“Power Supply Instruction Set A” on page 19
EC-XL-NM2008882yesyes“Power Supply Instruction Set A” on page 19
NX-27002004012yesyes“Power Supply Instruction Set C” on page 21
NX-27002006972yesyes“Power Supply Instruction Set A” on page 19
NX-36002003482yesyes“Power Supply Instruction Set C” on page 21
NX-37002004002yesyes“Power Supply Instruction Set C” on page 21
NX-37002006982yesyes“Power Supply Instruction Set A” on page 19
NX-56002002313yesyes“Power Supply Instruction Set C” on page 21
NX-57002003992yesyes“Power Supply Instruction Set C” on page 21
NX-57002006992yesyes“Power Supply Instruction Set A” on page 19
NX-67002008282yesyes“Power Supply Instruction Set A” on page 19
NX-76002002253yesyes“Power Supply Instruction Set C” on page 21
NX-77002003982yesyes“Power Supply Instruction Set C” on page 21
NX-117002007022yesyes“Power Supply Instruction Set A” on page 19
NX-86002001813yesyes“Power Supply Instruction Set C” on page 21
NX-8700
a
2003972yesyes“Power Supply Instruction Set C” on page 21
NX-87002007672yesyes“Power Supply Instruction Set B” on page 20
NX-87002008792yesyes“Power Supply Instruction Set A” on page 19
NX-96102003623yesyes“Power Supply Instruction Set C” on page 21
NX-9700
a
2003962yesyes“Power Supply Instruction Set C” on page 21
NX-97002007682yesyes“Power Supply Instruction Set B” on page 20
NX-97002008802yesyes“Power Supply Instruction Set A” on page 19
NX-107002005192yesyes“Power Supply Instruction Set C” on page 21
NX-107002007692yesyes“Power Supply Instruction Set B” on page 20
NX-107002008812yesyes“Power Supply Instruction Set A” on page 19
NX-117002007112yesyes“Power Supply Instruction Set B” on page 20
2008822yesyes“Power Supply Instruction Set A” on page 19
a. Two disk configurations — regular and “v”
18PN 200972-001 Rev B
Power Supply Instruction Set AChapter 2 Replacing a Power Supply
Power Supply Instruction Set A
1Disconnect the power cable from the power source and the power supply you intend to remove.
2Press the release latch and pull the power supply straight out to release it from the power distribution
board and clear the chassis.
3Slide the new power supply into the chassis until the power supply is fully seated and the release
latch snaps into place.
4Connect the power cable to the power supply and plug the cable into a power outlet.
Note When hot-swapping a new power supply, allow several seconds for the system to
recognize the power supply and determine its status. The power-supply status indicator turns
green to signify that the power supply is functioning properly.
Power Indicator Codes
Each power supply has an illuminated translucent handle that serves as an indicator to show whether
power is present or whether a power fault has occurred.
Power Indicator PatternCondition
Not litPower is not connected.
GreenThe handle/LED indicator illuminates green to indicate that a valid power
source is connected to the power supply and that the power supply is
operational.
Flashing amberIndicates a problem with the power supply. Contact Silver Peak Support.
PN 200972-001 Rev B19
Silver Peak Hardware Reference GuidePower Supply Instruction Set B
Power Supply Instruction Set B
1Disconnect the power cable from the power source and the power supply you intend to remove.
2Press the release latch and slide the power supply out of the chassis.
3Slide the new power supply into the chassis until the power supply is fully seated and the release
latch snaps into place.
4Connect the power cable to the power supply and plug the cable into a power outlet.
Note When hot-swapping a new power supply, allow several seconds for the system to
recognize the power supply and determine its status. The power-supply status indicator turns
green to signify that the power supply is functioning properly.
Power Indicator Codes
Each power supply has an illuminated translucent handle that serves as an indicator to show whether
power is present or whether a power fault has occurred.
Power Indicator PatternCondition
Not litPower is not connected.
GreenThe handle/LED indicator illuminates green to indicate that a valid power
source is connected to the power supply and that the power supply is
operational.
Flashing amberIndicates a problem with the power supply. Contact Silver Peak Support.
20PN 200972-001 Rev B
Power Supply Instruction Set CChapter 2 Replacing a Power Supply
2. To release the power supply from its
locking position, squeeze the screw
and the release tab together. Then
hold it there while you ....
1. Turn the screw counter-clockwise to loosen it.
3. ...grip the handle to remove
the power supply from the
chassis.
4. Once the power supply
module is released from its
locking position, remove it
from the chassis.
The
release
tab
Power Supply Instruction Set C
CAUTION Unplug the power cord before removing the power supply!!!
Note The photos are of the NX-x600 series. The power supplies in the NX-x700 appliances
look recognizably similar.
The NX-3600 power supplies are oriented 90° counterclockwise from these photos.
To access the power supply
Locate the release tab on the right side of the power supply.
PN 200972-001 Rev B21
To insert a new power supply, repeat the procedure in reverse.
Silver Peak Hardware Reference GuidePower Supply Instruction Set C
22PN 200972-001 Rev B
CHAPTER 3
Replacing a Fiber Interface Module
The following fiber-interface appliance models with have the option to separately order LR (Long
Reach) 10 Gbps Fiber Interfaces to replace the default SR (Short Reach) modules:
ModelPart Number
NX-11700200711
NX-10700200519
NX-10700200769
NX-9700200768
NX-9700200396
For the models listed above, Silver Peak supports different module combinations. For example, you
may have an SR (Short Reach) interface for the LAN side and an LR (or Long Reach) for the WAN.
These modules are hot-swappable.
This chapter describes how to replace the modules.
WARNING If you don’t turn off the power while replacing the module, be sure to protect your
eyes from exposure to the laser by being careful to avoid looking directly into the interface
housing.
PN 200972-001 Rev B23
Silver Peak Hardware Reference Guide
Module’s handle is on the right side.
You can distinguish the SR module from the LR module by the number on the label and the color of the
handle.
2Lift the handle and rotate it 90 degrees to the left to release the module from its locking position.
3Pull the handle to remove the module from the chassis.
4To insert a new module, repeat the procedure in reverse. The module is fully seated when you hear
a click.
Each of these modules accepts the following fiber cable:
PN 200972-001 Rev B25
Silver Peak Hardware Reference Guide
26PN 200972-001 Rev B
CHAPTER 4
Replacing a Deployed Appliance
This chapter provides a checklist for replacing a deployed physical appliance with a new one.
In This Chapter
What to Consider See page 28.
System Replacement Procedure See page 28.
PN 200972-001 Rev B27
Silver Peak Hardware Reference GuideWhat to Consider
What to Consider
The following bullets summarize information about using the Appliance Manager or Orchestrator when
replacing an appliance in an already deployed network:
•If you’ve made a backup of the appliance configuration, you’ll be able to restore it to the new
appliance. If not, you must manually configure the new appliance.
To manually configure the appliance, refer to the following user documents:
The serial console is only used for periodic maintenance and not to be used under normal operation.
General Safety
CAUTION Please note the following:
1The server will not be used in a home, school or other public area where the general population
would have access to it.
2The manufacturer specifies that the thumbscrew normally should be tightened with a screwdriver.
Use of a thumbscrew is not considered to compromise the basic principles of safety associated with
the standard.
WARNING To prevent potential for personal injury, property damage or death, please
observe the following instructions:
•Do not use damaged equipment, including exposed, frayed or damaged power cords. Use only
the approved power cable that is rated for the equipment. The voltage and current rating of the
cable should be greater than the ratings marked on the equipment.
•Plug the power cables into properly grounded electrical outlets
•Do not use adapter plugs or remove the grounding prong from a cable.
If you must use an extension cable, use a 3-wire cable with properly grounded plugs.
•Observe extension cable and power strip ratings to ensure that the total ampere rating of all
equipment plugged into the extension cable or power strip does not exceed 80 percent of the
ampere ratings limit for the extension cable or power strip.
•When connecting or disconnecting power to hot-swappable power supplies, observe the
following precautions:
•Install the power supply before connecting the power cable to it.
•Unplug the power cable before removing a power supply.
40PN 200972-001 Rev B
Warning StatementsChapter 5 Specifications, Compliance, and Regulatory Statements
•To disconnect power from the server, disconnect all power cables from all power supplies.
(If you only disconnect one hot-swappable power supply, the system will automatically
switch to a redundant one.)
•The power supplies in the server may produce high voltages and potential energy hazards. By
opening the cover of the server you may be exposed to a risk of electric shock. The components
inside the server housing should only be serviced by a trained service technician.
•Inside the housing, the power supply may have more than one power supply cable. To reduce
the risk of electric shock, a trained service technician may need to disconnect all power supply
cables before servicing the system.
•The server should not be operated with the cover removed.
•Components inside the server housing may become extremely hot during normal operations.
These components include the memory and CPU modules. Allow sufficient time for
components to cool before handling.
•The server should not be operated in environments that can get wet. Protect the server at all
times from liquid intrusion.
•If your server gets wet, turn off the AC power at the circuit breaker before attempting to remove
the power cables from the electrical outlet. Then disconnect power to the equipment and to any
attached devices.
•Avoid obstructing the air vents on the server or pushing objects into the openings. This could
lead to fire or electric shock.
CAUTION To prevent hardware damage or loss of data, observe the following precautions:
•Follow installation instructions carefully.
•Do not attempt to service the equipment yourself. The server should be serviced by a trained
service technician.
•You should operate this equipment from the type of external power source indicated on the
electrical ratings label.
•Wait 30 seconds after turning off the equipment before removing a component from the system
or disconnecting a peripheral device from the server.
•Always leave at least 4 inches (10.2cm) of physical clearance on all vented sides of the server.
This permits the airflow required for proper ventilation.
•Avoid placing equipment too close together such that it is subject to re-circulated (pre-heated)
air. Avoid placing equipment too close to an server or exhaust vent.
•Ensure that cables are connected to the server without stress and that nothing rests on the cables.
•If the equipment is located in a rack, move it with caution. Ensure that all casters and/or
stabilizers are firmly connected. While moving the equipment, avoid uneven surfaces and
sudden stops.
•Do not place other equipment, monitors, or other devices on top of the server.
•To protect the server from fluctuations in electrical power, use a surge suppressor, line
conditioner or uninterruptible power supply (UPS).
WARNING BATTERY WARNING: Installing an incompatible battery on the server board may
increase the risk of fire or explosion. Observe the following precautions:
•The battery should only be replaced with a battery that is the same or equivalent as the factory
installed battery.
•Do not attempt to open or service the battery. Do not dispose of the battery in a fire or with
household waste. Contact the local waste disposal agency for the location of the nearest battery
deposit site.
CAUTION Please observe the following additional precautions for rack-mounted systems:
•Slide/rail mounted equipment is not to be used as a shelf or a work space.
•Elevated Operating Ambient – If the server is installed in a closed or multi-unit rack assembly,
the operating ambient temperature in the rack environment may be greater than the room
ambient temperature. Therefore, consideration should be given to the maximum operating
temperature specified in the environmental specifications.
•Reduced Air Flow – Installation of the server in a rack should be such that the amount of air
flow required for safe operation is not compromised.
•Mechanical Loading – Mounting of the server in the rack should not create a hazardous
condition from uneven mechanical loading.
•Circuit Overloading – Connection of the equipment to the supply circuit should not create an
overloaded situation. Pay close attention to equipment nameplate ratings.
•Reliable Grounding – Appliances mounted in racks should be grounded properly. If using
power strips to connect the server to the supply circuit, make certain that the power strips are
also grounded properly.
•It is your responsibility to ensure that the rack and the provided rail system are compatible with
each other before installing the server.
•Install the front and side stabilizers prior to installing equipment in a rack. Failure to install
stabilizers may cause a rack to tip over.
•Load racks from the bottom up, loading the heaviest items near the bottom of the rack.
•Do not stand or step on components in the rack.
•Do not use slide-rail-mounted equipment as a shelf or workspace. Do not add weight to the top
of the server.
WARNING Grounding Instructions for Qualified Electricians Only:
•Grounding techniques may vary. However, a positive connection to a safety (earth) ground is
required.
•Make the ground connection first and disconnect it last to prevent hazards.
•Never defeat the ground conductor or operate the equipment in the absence of a suitably
installed ground conductor.
42PN 200972-001 Rev B
Warning StatementsChapter 5 Specifications, Compliance, and Regulatory Statements
•If the system is installed in a rack, ensure that the system chassis is securely grounded to the
rack cabinet frame. Do not connect power to the system until grounding cables are connected.
This section includes the following required compliance statements:
FCC Compliance Statement See page 44.
ICES-003 statement See page 44.
Requirements for Rack-Mount Equipment See page 44.
Requirements for Knurled Thumb Screws See page 44.
FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
ICES-003 statement
The Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme á la norme NMB-003 du Canada.
Requirements for Rack-Mount Equipment
Observe the following requirements for all rack-mount equipment:
1
Elevated Operating Ambient Temperature – If installed in a closed or multi-unit rack assembly, the
operating ambient temperature of the rack environment may be greater than room ambient.
Therefore, consideration should be given to installing the equipment in an environment compatible
with the maximum ambient temperature (Tma) specified by the manufacturer.
2
Reduced Air Flow – Installation of the equipment in a rack should be such that the amount of air flow
required for safe operation of the equipment is not compromised.
3
Mechanical Loading – Mounting of the equipment in the rack should be such that a hazardous
condition is not achieved due to uneven mechanical loading.
4
Circuit Overloading – Consideration should be given to the connection of the equipment to the
supply circuit and the effect that overloading of the circuits might have on overcurrent protection
and supply wiring.
Appropriate consideration of equipment nameplate ratings should be used when addressing this
concern.
5
Reliable Earthing – Reliable earthing of rack-mounted equipment should be maintained. Particular
attention should be given to supply connections other than direct connections to the branch circuit
(for example, use of power strips).
Requirements for Knurled Thumb Screws
When rack mounting an appliance, thumbscrews should be tightened with a tool after both initial
installation and subsequent access to the panel.
44PN 200972-001 Rev B
CHAPTER 6
Appliance Views
This chapter includes each appliance model and provides information about its physical characteristics
and layout.
In This Chapter
Supported Inventory See page 47.
EC-XS [PN 200889] See page 49.
EC-S [PN 200877] See page 50.
EC-M [PN 200890] See page 51.
EC-L [PN 200883] See page 53.
EC-L-NM [PN 200887] See page 55.
EC-XL [PN 200884] See page 57.
EC-XL-NM [PN 200888] See page 59.
NX-700 [PN 200849] See page 61.
NX-1700 AC [PN 200404 and PN 200576] See page 62.
NX-1700 [PN 200863] See page 64.
NX-1700 DC [PN 200464] See page 65.
NX-2600 [PN 200178] / NX-2610 [PN 200193] See page 66.
NRMNormaloff — In NRM mode, the ports are independent interfaces
a. These are SR (Short Reach) modules.
60PN 200972-001 Rev B
NX-700 [PN 200849]Chapter 6 Appliance Views
NX-700 — Front View
NX-700 — Rear View
Link/
Activity
Speed
NX-700 [PN 200849]
NX-700SSDPower Adapter
Quantity11
User authorized to replace?noN/A
Hot swappable?----
NX-700
Front LEDs
LED
Power• Illuminated = System is powered on
• Not illuminated = System is powered off
Status• Green = Operational state is normal
• Red = System is malfunctioning
SSD• Blinking = Data access activities
Rear LEDs
PN 200972-001 Rev B61
Speed• Amber = Connection speed is 1000 Mbps
• Green = Connection speed is 100 Mbps
• Not illuminated = Connection speed is 10 Mbps
Link/ACT• Amber solid= Port is active
• Amber blinking = There is traffic
Both LEDs• Not illuminated = BYPASS
Silver Peak Hardware Reference GuideNX-1700 AC [PN 200404 and PN 200576]
Power LED
Power switch
When you toggle the Power switch, verify
that the Power LED illuminates green.
NX-1700 (AC) — Front View
parallel port
console
[serial port]
VGA port
auxiliary
port
management interfaces
[mgmt0 / mgmt1]
network interfaces
[lan0 / wan0 / lan1 / wan1]
NX-1700
power supply LED
NX-1700 (AC) — Rear View
NX-1700 AC [PN 200404 and PN 200576]
NX-1700HDDPower Supplies
Quantity11
User authorized to replace?nono
Hot swappable?----
There are a couple of different physical chassis for AC current. The functional distinction is only in
whether the physical interfaces are on the front panel or the rear panel.
Option #1 – NX-1700 AC with Interfaces on Rear Panel [PN 200404]
62PN 200972-001 Rev B
NX-1700 AC [PN 200404 and PN 200576]Chapter 6 Appliance Views
Power LED
console
[serial port]
auxiliary
port
management interfaces
[mgmt0 / mgmt1]
network interfaces
[lan0 / wan0 / lan1 / wan1]
NX-1700
NX-1700 (AC) — Front View
Power switch
Power plug
NX-1700 (AC) — Rear View
Link/
Activity
Speed
Link/
Activity
Speed
Link/
Activity
Speed
Link/
Activity
Speed
Link/
Activity
Speed
Option #2 – NX-1700 AC with Interfaces on Front Panel [PN 200576]
Note that the NX-9700 and NX-8700 appliances contain a mix
of SATA hard disk drives and SSDs (solid-state drives).
Solid-state disks
NX-8700v — Disk Layout
auxiliary port
console [serial port]
VGA port
Power Supply LEDs
green = power on
management
interfaces
copper
network interfaces
10 Gbps fiber
network interfaces
NX-8700 — Rear View
Link/
Activity
Speed
Link/
Activity
Speed
Link/
Activity
Speed
Link/
Activity
Speed
88PN 200972-001 Rev B
Management interfaces
NX-8700
Speed = solid
Link/Activity:
solid = link
blinking = traffic
mgmt0 & mgmt1
Not connected10 Mbps100 Mbps1000 Mbps
NX-8700 [PN 200397]Chapter 6 Appliance Views
Link/Activity
lan0wan0lan1wan1
Link/ActivityLink/ActivityLink/Activity
lan0wan0lan1wan1
lan0wan0lan1wan1
Network interfaces
NX-8700
Link/Activity:
solid green = link good
blinking green = traffic
system bypass mode
Ports 0 + 2 – solid green
Ports 1 + 3 – OFF
slave ports
not in system bypass
Ports 0 + 2 – OFF
Ports 1 + 3 – solid green
10 Gbps fiber interfaces
NX-8700
all LEDs are green
Link = solid
Activity = blinking
Network interfaces
tlan0 / twan0
You have the option to separately order LR (Long Reach) 10 Gbps Fiber Interfaces to replace the default
SR (Short Reach) modules in the NX-8700 appliance.
Silver Peak supports different module combinations. For example, you may have an SR (Short
Reach) interface for the LAN side and an LR (or Long Reach) for the WAN.
These modules are hot-swappable.
You can distinguish the SR module from the LR module by the number on the label and the color of the
handle.
You have the option to separately order LR (Long Reach) 10 Gbps Fiber Interfaces to replace the default
SR (Short Reach) modules in the NX-8700 appliance.
Silver Peak supports different module combinations. For example, you may have an SR (Short
Reach) interface for the LAN side and an LR (or Long Reach) for the WAN.
These modules are hot-swappable.
You can distinguish the SR module from the LR module by the number on the label and the color of the
handle.
FTLX8571D3BCL — SR — Short Reach
• Bail (handle) is beige
• Default shipping module
92PN 200972-001 Rev B
FTLX1471D3BCL — LR — Long Reach
• Bail (handle) is blue
• Optional, separate purchase
NX-8700 [PN 200879]Chapter 6 Appliance Views
Front View
Power LED [green = ON]
Status
Activity
Drive online
Status
Activity
Drive failed
Status
Activity
Traffic
(4 blinks/sec)
Rear View
ActivityLink
ActivityLink
ActivityLink
ActivityLink
NX-8700 [PN 200879]
NX-8700
SSD
SuppliesDisk Layout
Quantity82
User authorized to replace?yesyes
Hot swappable?yesyes
Power
PN 200972-001 Rev B93
mgmt0 & mgmt1
Not connectedConnected at max speedConnected at lower speedTraffic