Operation
Product Identification
Control Panel
Control Panel
Product Valve
Power Cord
(on back side)
Power Switch
(on back side)
Drip Tray
Refill Button
Indicator Panel
Small Button
Medium Button
Large Button
TABLE OF CONTENTS
Product Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Important . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Unpacking and Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Initial Cleaning and Sanitizing . . . . . . . . . . . . . . . . . . . . . . . . 6
Initial Start-Up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Operation – General. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Operation – Dispensing Cream . . . . . . . . . . . . . . . . . . . . . . . 7
Cleaning and Refilling the Dispenser . . . . . . . . . . . . . . . . . . . 8
Troubleshooting Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Parts List and Exploded View . . . . . . . . . . . . . . . . . . . . . . . . 10
Wiring Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
355 East Kehoe Blvd. • Carol Stream, IL 60188 USA
Telephone: 630-462-8800 • Toll Free: 1-800-PCASTLE
Fax: 630-462-1460 • www.princecastle.com
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Manual
Cream
Dispenser
Model SKMCD1P/C1
36132-EN Printed in USA 10/13 © 2013
Cream Dispenser
Limited Warranty
This Silver King branded product is warranted to be free from
defects in material and/or workmanship for a period of two (2)
years from the date of original installation, not to exceed 30
months from date of shipment from our factory. Any part or
component which proves to be faulty in material and/or
workmanship (in the opinion of Prince Castle) within the warranty
period will be replaced or repaired (at the option of Prince
Castle) without cost to the customer for parts or labor, except as
provided below. The compressor will carry an additional three (3)
years parts only warranty.
This Limited Warranty is subject to the following exceptions/
conditions.
• Use of any non OEM parts voids warranty unless otherwise
approved by Prince Castle. All work must be performed by an
authorized Prince Castle Service Agent, except as provided
herein.
• All covered labor requires preauthorization from the factory
(Call 1-888-375-2938) and shall be performed during regular
work hours. Overtime premium will not be covered.
• Travel charges are to be limited to 100 miles (200 Kilometers)
round trip: 2 hours travel time per one trip repair.
• Adjustments of any kind are not covered under this Limited
Warranty.
• Damage caused by carelessness, neglect, and/or abuse (e.g.,
using incorrect voltage, dropping, tampering with or altering
electrical components, or improper cleaning) is not covered.
• Equipment damaged in shipment or by fire, flood or act of God
is not covered.
• Damage to coated surfaces is not covered by this Limited
Warranty.
• Use of refrigerants other than specified on the equipment
serial plate voids the warranty.
• Labor repair or replacement of the following parts is not
covered by this Limited Warranty:
– Electronic Board p/n 35896; Prince Castle will provide
replacement parts to customer so customer can replace
such parts if they are defective. Replacement instructions
are included with part supplied.
– Door Gasket p/n 10310-61, Container Kit p/n 31348, Drip
Tray and Cover Kit p/n 33177, Drip Tray p/n 37676 and Drip
Tray Cover p/n 37677 are considered wear items and are
not included under the warranty.
PRINCE CASTLE SHALL NOT BE LIABLE FOR INCIDENTAL
OR CONSEQUENCIAL DAMAGES, LOSSES, OR EXPENSES.
PRINCE CASTLE MAKES NO OTHER WARRANTY, EXPRESS
OR IMPLIED. ALL IMPLIED WARRANTIES OF
MECHANTABILITY AND/OR FITNESS FOR ANY PARTICULAR
PURPOSE ARE HEREBY DISCLAIMED AND EXCLUDED.
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Safety Information
Indicates information important to the proper operation of
the unit. Failure to observe may result in damage to the
equipment and/or severe bodily injury or death.
Indicates information important to the operation of the unit.
Failure to observe may result in damage to the equipment.
WARNING
CAUTION
General Precautions
Risk of Electric Shock.
• Always unplug the power cord before servicing the unit or
removing the back panel or front apron to avoid electric
shock.
• Unit MUST be plugged into a 3-prong plug for grounding.
Cutting off the grounding spike on the power cord could
result in electric shock to the operator during operation.
• Unit must be plugged into a 15 or 20 ampere fuse- or
breaker-protected circuit. Use of a larger fuse or breaker
could result in damage to the unit and electric shock to the
operator.
Moving or Handling Hot Parts.
• Some parts may remain hot even after being unplugged.
Always use caution when servicing.
Possible Back Injury.
• Assistance in moving this piece of equipment is strongly
recommended to avoid injury.
• Always lift with your legs and not your back when lifting this
unit.
WARNING
WARNING
WARNING
General
The SKMCD1P Cream Dispenser is designed to hold and
dispense bulk coffee cream. It will dispense three portion sizes
– 1 cream packet, 2 cream packets or 3 cream packets.
Important
Prince Castle reserves the right to change specifications
and product design without notice. Such revisions do not
entitle the buyer to corresponding changes, improvements,
additions or replacements for previously purchased
equipment.
Electrical Specifications
115V 60 Hz 1 Phase
Model SKMCD1P/C1
36132-EN 3 Printed in USA 10/13 © 2013
Cream Dispenser
Unpacking and Setup
Inspect for shipping damage. Examine the shipping
container immediately upon receipt. Any damage to
the container or equipment due to shipping should be
reported to the transportation company immediately.
Claims should be filed within 24 hours. Shipping
damage is not the responsibility of Prince Castle nor
its Silver King division.
1
Unpack the unit. Take care with box cutters or other
sharp instruments not to nick the equipment when
opening the shipping container.
Carefully remove the unit from the shipping box. Be
sure to follow any orientation or caution labels on the
box.
2
Plan the unit’s location. When locating this unit,
convenience and accessibility are important
considerations, but the following factors must be
observed:
• Proximity to a 3-prong 110 VAC receptacle for
grounding (see Step 4).
• When placing the unit on a counter, the counter
must be able to support a minimum of 100 lbs.
(45 kg).
• When placed on a counter, the unit must be on the
legs supplied. If the legs are removed, the unit will
not operate properly and the warranty will be void.
• There must be at least 4" (10.2 cm) of space above,
on the sides and behind the unit and open in front.
• Correct serving height is important so that it can be
operated properly.
• The unit must be level. The legs are adjustable to
aid in leveling the unit.
• Avoid placing the unit next to an oven, heating
element or hot air source which would affect the
performance of the unit.
3
Meet electrical requirements. Prior to connecting the
unit to power, be sure to check the data plate located
on the end panel of the cabinet for required voltage.
The specifications on the data plate supersede any
information contained in this manual.
The standard unit is equipped with a seven (7) foot
power cord that requires a 115 Volt, 60 Cycle, 1
Phase, properly grounded electrical receptacle,
protected with a 15 or 20 ampere fuse or breaker.
The power cord comes with a 3-prong plug for
grounding purposes. Any attempt to cut off this
grounding spike or to connect to an ungrounded
adapter plug could result in serious injury, will
void the warranty and terminates the
manufacturer’s responsibility.
WARNING
4
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Installation
To avoid injury, it is recommended that the unit be moved
by two people.
WARNING
Locate the unit. Move the unit to its mounting
location.
1
Install the four legs underneath the unit. The
dispenser is shipped without legs attached. To install
them, carefully tilt the unit and thread the legs into the
four corner holes on the bottom of the dispenser.
2
Level the unit. In order for the unit to function
properly, level the unit front to back and side to side.
Adjust the legs to level the unit.
3
Install the drip tray
and drip tray cover.
4
Connect the unit to power. Plug in the power cord on
the back of the unit, at the left rear. Run the cord along
the rear of the shelf and plug it into the designated
outlet.
The power cord comes with a 3-prong plug for
grounding purposes. Any attempt to cut off this
grounding spike or to connect to an ungrounded
adapter plug could result in serious injury, will
void the warranty and terminate the
manufacturer’s responsibility.
WARNING
5
After installation and assembly and before the unit goes into
service, it must be cleaned and sanitized.
IMPORTANT
Model SKMCD1P/C1
36132-EN 5 Printed in USA 10/13 © 2013
Cream Dispenser
Initial Cleaning and Sanitizing
Make sure that
the switch on the
back of the unit is
in the “off”
position. The
indicator panel
should be unlit.
Power Switch
1
Wash the surfaces of the unit with warm, soapy
water.
2
Rinse the surfaces with warm water.
3
Remove the valve
insert. Press on the
valve slide and remove
the valve insert by
pulling it straight up.
4
Clean the valve and valve
area. Use a brush and
warm, soapy water to
clean the valve, or clean
the valve in a dishwasher.
Clean the valve area of the
dispenser with a brush and
warm, soapy water. Rinse
with warm water.
5
Sanitize the valve and valve area. With an approved
sanitizing solution, thoroughly clean the valve and
valve area. Allow to air dry.
6
Initial Start-Up
Place the switch on the
back of the unit in the “on”
position. The indicator panel
should display the current
unit temperature.
72
1
Allow the unit to run a minimum of two hours
before loading it with product.
NOTE: It is completely normal for the exterior of the
unit to feel warm while it is running.
2
Load cream into the cream dispenser. Once the unit
has achieved proper operating temperature, observe
the procedures noted in the label on the door liner for
loading cream into the cream dispenser.
NOTE: It may be easier to install the dispensing tube
in the valve by removing the valve insert first, then
installing the cream container.
3
Press and hold the REFILL
button for 3 seconds until
the indicator flashes 00.
00
4
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Operation – General
Indicator Panel – The indicator panel contains a digital LED
display that reads the product temperature during normal
operation.
REFILL Button – The upper button is used to reset the
computer whenever the cream is refilled. This button must be
pressed each time the cream is refilled. Press and hold the
REFILL button for 3 seconds until the indicator flashes 00.
Size Buttons – The three lower buttons on the indicator
panel are for selecting portion sizes (small, medium or large).
Control Panel
Refill Button
Indicator Panel
Small Button
Medium Button
Large Button
Operation – Dispensing Cream
Place the drink under the dispensing tube.
1
Select the size. Press the
proper drink size button to
dispense the correct amount
of cream.
NOTE: The end of the tube
may need to be cleaned daily
with a clean cloth to prevent
buildup which could affect the
dispensing of the correct
amount of cream.
2
Model SKMCD1P/C1
36132-EN 7 Printed in USA 10/13 © 2013
Cream Dispenser
Cleaning and Refilling the Dispenser
Remove the empty bag of cream. When removing
an empty bag of cream, be sure to push the valve slide
in fully before pulling the dispensing tube out of the
valve.
1
Remove the valve
insert. To remove the
valve insert once the
beverage container is
empty, simply press
on the valve slide and
remove the valve
insert by pulling it
straight up.
2
Clean the valve and
valve area. Once
removed, the valve
can be cleaned with a
brush and warm
soapy water or in a
dishwasher. The
valve area in the
dispenser should also
be cleaned with a
brush and warm
soapy water.
3
Insert a new bag into the container. Insert a new
beverage bag into the container. Lock the tube into
place at the bottom of the container.
4
Install the container
and bag. Place the
container inside the
cabinet and guide the
tube through valve
area. Be sure the
tube is straight and
centered to avoid
kinking, which could
result in reduced
product flow or
leaking.
5
Install the valve
insert. Push and hold
the valve slide while
inserting the valve
insert from above.
6
Cut the tube. Cut the
tube 1" (2.5 cm)
below the valve.
7
Press the REFILL
button. Press and
hold the REFILL
button for 3 seconds
(the display will read
00) to alert the
dispenser that a new
beverage bag has
been installed.
8
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RISK OF ELECTRIC SHOCK! Always unplug the power cord before servicing the unit to avoid electric shock.
Troubleshooting Guide
WARNING
PROBLEM PROBABLE CAUSE SOLUTION
Compressor will not run No voltage at wall receptacle Check circuit breaker or fuse.
Service cord pulled out of wall receptacle Replace.
Low voltage causing compressor to cycle
on overload
Power switch is in “Off” position Turn switch on.
Inoperative control Call for service (888-375-2938).
Compressor stuck Call for service (888-375-2938).
Compressor windings open Call for service (888-375-2938).
Compressor overload stuck open Call for service (888-375-2938).
Relay lead loose Call for service (888-375-2938).
Relay loose or inoperative Call for service (888-375-2938).
Power cord disconnected from dispenser Call for service (888-375-2938).
Faulty cabinet wiring Call for service (888-375-2938).
Compressor runs but no
refrigeration
Compressor short cycles Erratic control thermostat Call for service (888-375-2938).
Compressor runs too much or
constantly
Noisy Tubing vibrates Call for service (888-375-2938).
Beverage leaking or not
flowing
System out of refrigerant Call for service (888-375-2938).
Compressor not pumping Call for service (888-375-2938).
Restricted filter drier Call for service (888-375-2938).
Restricted capillary tube Call for service (888-375-2938).
Moisture in system Call for service (888-375-2938).
Faulty relay Call for service (888-375-2938).
Low voltage Contact power company and confirm that voltage fluctuation
Compressor draws excessive wattage Call service technician.
Temperature too low Adjust temperature control.
Erratic control Call service technician.
Abnormally high room temperature Reduce room temperature or relocate dispenser.
Door or lid gaskets not sealing Adjust or call for service (888-375-2938).
System undercharged due to leaks Call for service (888-375-2938).
System undercharged from factory Call for service (888-375-2938).
System overcharged Call for service (888-375-2938).
System not clean Call for service (888-375-2938).
Restricted filter drier Call for service (888-375-2938).
Restricted capillary tube Call for service (888-375-2938).
Internal compressor noise Call for service (888-375-2938).
Compressor vibrating on cabinet frame Call for service (888-375-2938).
Tube kinked Remove valve and pull tube straight through valve area.
Valve stuck Clean valve and valve area or call for service (888-375-2938).
Contact power company and confirm that voltage fluctuation
does not exceed 10% plus or minus from the nominal rating.
does not exceed 10% plus or minus from the nominal rating.
Cream Dispenser
Model SKMCD1P/C1
36132-EN 9 Printed in USA 10/13 © 2013
Cream Dispenser
Parts List and Exploded View
NOTE: To order Parts/Service, Contact Silver King Refrigeration at 800-328-3329 for technical assistance.
Item NoPart
No Description
1 31106 Door Assembly (Less Hinges)
2 10310-61 Door Gasket
3 25226 Hinge
4 35416 Switch
5 33883 Power Cord 115V
6 10343-51 Compressor Kit 115V
7 10344-51 Electricals Kit (Relay and Overload) 115V
8 20481 Compressor Mount Grommet
9 98106 Hairpin clip
10 22401 Compressor Mount Washer
11 22677 Drier
12 30876 Heat Exchanger
13 10314-89 Leg Kit 4"
14 35832 Back Panel
15 33368 Apron
16 37676 Drip Tray
17 37677 Drip Tray Cover
18 33177 Drip Tray and Cover Kit
19 22938 Screw
20 31348 Container Kit
21 31942 Valve Body
22 33369 Valve Slide
23 31944 Valve Insert
24 27019 Valve Spring
25 33726 Cap Sleeve
26 26155 Thermistor
27 35810 Solenoid 115V
28 35896 Electronic Board (3-Button) with Thermistor
29 32034 Membrane Switch (3-Button)
30 26039 Transformer 115V Assembly
31 34877 Plunger
32 35826 Power Module
33 35841 Relay
34 35842 Relay Socket
Item NoPart
No Description
22
11
3
4
1
19
8
6
5
13
10
20
7
14
15
16
18
26
17
21
24
12
2
28
27
9
23
25
33
34
29
32
30
31
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Wiring Diagram
Model SKMCD1P/C1
36132-EN 11 Printed in USA 10/13 © 2013
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