Silver King SKMCD1P-C1 Service Manual

Operation

Product Identification

Control Panel

Control Panel

Product Valve

Power Cord
(on back side)

Power Switch
(on back side)

Drip Tray

Refill Button

Indicator Panel

Small Button

Medium Button

Large Button

TABLE OF CONTENTS

Product Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Important . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Unpacking and Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Initial Cleaning and Sanitizing . . . . . . . . . . . . . . . . . . . . . . . . 6

Initial Start-Up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Operation – General. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Operation – Dispensing Cream . . . . . . . . . . . . . . . . . . . . . . . 7

Cleaning and Refilling the Dispenser . . . . . . . . . . . . . . . . . . . 8

Troubleshooting Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Parts List and Exploded View . . . . . . . . . . . . . . . . . . . . . . . . 10

Wiring Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

355 East Kehoe Blvd. • Carol Stream, IL 60188 USA

Telephone: [phone] • Toll Free: 1-800-PCASTLE

Fax: [phone] • www.princecastle.com

P

RINC

E

C

A

STL

E

LLC

WORLDWIDE

Manual

Cream

Dispenser

Model SKMCD1P/C1

36132-EN Printed in USA 10/13 © 2013

Cream Dispenser

Limited Warranty

This Silver King branded product is warranted to be free from
defects in material and/or workmanship for a period of two (2)
years from the date of original installation, not to exceed 30
months from date of shipment from our factory. Any part or
component which proves to be faulty in material and/or
workmanship (in the opinion of Prince Castle) within the warranty
period will be replaced or repaired (at the option of Prince
Castle) without cost to the customer for parts or labor, except as
provided below. The compressor will carry an additional three (3)
years parts only warranty.

This Limited Warranty is subject to the following exceptions/
conditions.

• Use of any non OEM parts voids warranty unless otherwise
approved by Prince Castle. All work must be performed by an
authorized Prince Castle Service Agent, except as provided
herein.

• All covered labor requires preauthorization from the factory
(Call 1-888-375-2938) and shall be performed during regular
work hours. Overtime premium will not be covered.

• Travel charges are to be limited to 100 miles (200 Kilometers)
round trip: 2 hours travel time per one trip repair.

• Adjustments of any kind are not covered under this Limited
Warranty.

• Damage caused by carelessness, neglect, and/or abuse (e.g.,
using incorrect voltage, dropping, tampering with or altering
electrical components, or improper cleaning) is not covered.

• Equipment damaged in shipment or by fire, flood or act of God
is not covered.

• Damage to coated surfaces is not covered by this Limited
Warranty.

• Use of refrigerants other than specified on the equipment
serial plate voids the warranty.

• Labor repair or replacement of the following parts is not
covered by this Limited Warranty:

– Electronic Board p/n 35896; Prince Castle will provide

replacement parts to customer so customer can replace
such parts if they are defective. Replacement instructions
are included with part supplied.

– Door Gasket p/n 10310-61, Container Kit p/n 31348, Drip

Tray and Cover Kit p/n 33177, Drip Tray p/n 37676 and Drip
Tray Cover p/n 37677 are considered wear items and are
not included under the warranty.

PRINCE CASTLE SHALL NOT BE LIABLE FOR INCIDENTAL
OR CONSEQUENCIAL DAMAGES, LOSSES, OR EXPENSES.
PRINCE CASTLE MAKES NO OTHER WARRANTY, EXPRESS
OR IMPLIED. ALL IMPLIED WARRANTIES OF
MECHANTABILITY AND/OR FITNESS FOR ANY PARTICULAR
PURPOSE ARE HEREBY DISCLAIMED AND EXCLUDED.

Model SKMCD1P/C1

P

RINC

E

C

A

STL

E

LLC

WORLDWIDE

Printed in USA 10/13 © 2013 2 36132-EN

Cream Dispenser

P

RINC

E

C

A

STL

E

LLC

WORLDWIDE

Safety Information

Indicates information important to the proper operation of
the unit. Failure to observe may result in damage to the
equipment and/or severe bodily injury or death.

Indicates information important to the operation of the unit.
Failure to observe may result in damage to the equipment.

WARNING

CAUTION

General Precautions

Risk of Electric Shock.

• Always unplug the power cord before servicing the unit or
removing the back panel or front apron to avoid electric
shock.

• Unit MUST be plugged into a 3-prong plug for grounding.
Cutting off the grounding spike on the power cord could
result in electric shock to the operator during operation.

• Unit must be plugged into a 15 or 20 ampere fuse- or
breaker-protected circuit. Use of a larger fuse or breaker
could result in damage to the unit and electric shock to the
operator.

Moving or Handling Hot Parts.

• Some parts may remain hot even after being unplugged.
Always use caution when servicing.

Possible Back Injury.

• Assistance in moving this piece of equipment is strongly
recommended to avoid injury.

• Always lift with your legs and not your back when lifting this
unit.

WARNING

WARNING

WARNING

General

The SKMCD1P Cream Dispenser is designed to hold and
dispense bulk coffee cream. It will dispense three portion sizes
– 1 cream packet, 2 cream packets or 3 cream packets.

Important

Prince Castle reserves the right to change specifications
and product design without notice. Such revisions do not
entitle the buyer to corresponding changes, improvements,
additions or replacements for previously purchased
equipment.

Electrical Specifications

115V 60 Hz 1 Phase

Model SKMCD1P/C1

36132-EN 3 Printed in USA 10/13 © 2013

Cream Dispenser

Unpacking and Setup

Inspect for shipping damage. Examine the shipping

container immediately upon receipt. Any damage to
the container or equipment due to shipping should be
reported to the transportation company immediately.
Claims should be filed within 24 hours. Shipping
damage is not the responsibility of Prince Castle nor
its Silver King division.

1

Unpack the unit. Take care with box cutters or other

sharp instruments not to nick the equipment when
opening the shipping container.

Carefully remove the unit from the shipping box. Be
sure to follow any orientation or caution labels on the
box.

2

Plan the unit’s location. When locating this unit,

convenience and accessibility are important
considerations, but the following factors must be
observed:

• Proximity to a 3-prong 110 VAC receptacle for
grounding (see Step 4).

• When placing the unit on a counter, the counter
must be able to support a minimum of 100 lbs.
(45 kg).

• When placed on a counter, the unit must be on the
legs supplied. If the legs are removed, the unit will
not operate properly and the warranty will be void.

• There must be at least 4" (10.2 cm) of space above,
on the sides and behind the unit and open in front.

• Correct serving height is important so that it can be
operated properly.

• The unit must be level. The legs are adjustable to
aid in leveling the unit.

• Avoid placing the unit next to an oven, heating
element or hot air source which would affect the
performance of the unit.

3

Meet electrical requirements. Prior to connecting the

unit to power, be sure to check the data plate located
on the end panel of the cabinet for required voltage.
The specifications on the data plate supersede any
information contained in this manual.

The standard unit is equipped with a seven (7) foot
power cord that requires a 115 Volt, 60 Cycle, 1
Phase, properly grounded electrical receptacle,
protected with a 15 or 20 ampere fuse or breaker.

The power cord comes with a 3-prong plug for
grounding purposes. Any attempt to cut off this
grounding spike or to connect to an ungrounded
adapter plug could result in serious injury, will
void the warranty and terminates the
manufacturer’s responsibility.

WARNING

4

Model SKMCD1P/C1

P

RINC

E

C

A

STL

E

LLC

WORLDWIDE

Printed in USA 10/13 © 2013 4 36132-EN