Appendix II
1. Troubleshooting
Please visit our website at www.
.com/FAQ for detailed list of
all the Frequently Asked Questions.
• Ensure that the AA Batteries are properly inserted.
• Ensure that the batteries are not flat.
• When using the Silux Home
®
external power supply make sure the
light on the external power supply is on and the 5V
connector is correctly connected onto the Seeker
®
.
• Ensure that the light flashes when pressing the Teach button.
• Ensure that the Seeker
®
is correctly paired to a Silux Home® Device.
• Ensure the IntelliHub
®
is on and connected to your local network.
• Verify that you have the latest app installed on your smart device.
• Verify that the Silux Home
®
device is added to your device list when
using the app.
• Verify that you have the correct Silux Home
©
device selected when on
the app.
• Verify that you have the latest firmware installed on the IntelliHub
®
2. Warranty
I. What this warranty covers:
Silux Home
®
warrants to the original purchaser of this Silux Home® product
that the product shall be free from defects in design, assembly, material, or
workmanship under normal use and operation.
Silux Home
®
‘s sole and exclusive obligation under the foregoing warranty
shall be to repair or replace, at its option, any defective product that fails
during the warranty period. The expense of removal and reinstallation of any
item is not included in this warranty.
WARNING: Silux Home
®
and its distributors and resellers cannot be
held responsible for any damages this product might have caused
including 3rd party damages.
II. What period does this warranty cover:
Silux Home
®
warrants this product for 12 months.
III. What Silux Home
®
will do to correct any problems:
Silux Home® will repair or replace, at its option, any defective product free of
charge (except for shipping charges for this product). Silux Home
®
reserves
the right to discontinue any of its products without notice and disclaims any
limited warranty to repair or replace any such discontinued products.