Written by Judy Muchowski
Illustrated by Cheri Brown, Kay Maitz, Derrald Vogt
Engineering contributions by Dan Evanicky, Bert Keely, Alice Meng, Steve Siefert,
or in part, without the prior written permission of Silicon Graphics, Inc.
RESTRICTED RIGHTS LEGEND
Use, duplication, or disclosure of the technical data contained in this document by
the Government is subject to restrictions as set forth in subdivision (c) (1) (ii) of the
Rights in Technical Data and Computer Software clause at DFARS 52.227-7013 and/
or in similar or successor clauses in the FAR, or in the DOD or NASA FAR
Supplement. Unpublished rights reserved under the Copyright Laws of the United
States. Contractor/manufacturer is Silicon Graphics, Inc., 2011 N. Shoreline Blvd.,
Mountain View, CA 94043-1389.
Silicon Graphics is a registered trademark and Indy Presenter is a trademark of
Silicon Graphics, Inc. Dukane is a registered trademark of Dukane Corporation.
Presenter Owner’s Guide
Document Number 007-3250-001
Contents
List of Tables ix
Introduction xi
1.Setting Up and Using the Presenter Monitor 1
Setting Up the Presenter Monitor 1
Connecting the Cables 3
Turning on the Presenter 6
Starting Presenter With the Monitor Control Panel 6
Restarting the Presenter Monitor 7
Turning Off the Presenter 8
Setting Up the Presenter on the Dukane Customized Projector 8
Adjusting the Brightness 14
Switching to 15-Bit Color Mode 14
Adjusting the Volume and Tone of the Speakers 15
Using Headphones 16
Using a Screen Saver 16
iii
Contents
2.Troubleshooting 17
Problems with the Presenter Monitor 17
No Image 17
Image Is Too Light or Too Dark 18
Image Is Distorted 18
Backlight Stays on When Back Panel is Removed 19
Screen is White 19
Vertical Streaks Above or Below Edges of Windows 19
Icons at the Edges of the Screen Not Visible 20
No Sound From the Stereo Speakers 20
Problems with the Dukane Overhead Projector 21
No Image on the Overhead Projector or Image Is Reversed 21
Diagnostics Tests for the Presenter 22
Product Support: Presenter 22
Product Support: Dukane Overhead Projector 22
Returning the Presenter to Silicon Graphics 23
3.Maintenance, Technical Specifications and Regulatory Information 25
Cleaning and General Care of the Presenter Monitor 25
Transporting the Presenter 27
Transporting the Dukane Overhead Projector 28
Technical Specifications 29
Manufacturer’s Regulatory Declarations 31
Regulatory Label 31
Electromagnetic Emissions 31
Radio and Television Interference 32
Electrostatic Discharge 33
Shielded Cables 34
Product Safety 34
A.Liquid Crystal Display (LCD) Technology 35
Display 35
Differences Between LCD and CRT Technology 36
iv
Quality 37
Backlight Brightness 37
Index 39
v
Figures
Figure 1-1Front View of the Presenter 2
Figure 1-2Connecting the Interface Cable to the Presenter 4
Figure 1-3Connecting the Power Cable 5
Figure 1-4Setting Up the Dukane Overhead Projector. 9
Figure 1-5Removing the Backlight Panel 11
Figure 1-6Placing the Presenter on the Overhead Projector 12
Figure 1-7Replacing the Backlight Panel 13
Figure 3-1Removing the BackLight Panel 26
Figure 3-2Rotating the Base for Packing the Presenter 27
Figure 3-3Japanese VCCI Class 1 Statement 32
vii
List of Tables
Table 3-1Technical Specifications for the Presenter 29
ix
Introduction
Congratulations on purchasing the Presenter, Silicon Graphics’ 1024 x 768
full-color, flat-panel monitor with stereo speakers and overhead projection
capability.
This guide assumes that the hardware adapter board for the Presenter is
installed in your workstation. If it is not, install it first, following the
instructions in the manual that comes with the adapter board.
Chapter 1 explains how to set up the Presenter as a monitor for your
workstation and how to use it on the Silicon Graphics® customized
Dukane® overhead projector. You can use the Presenter with either the
Dukane 28A681 or 28A682 projectors.
Chapter 2 contains troubleshooting and product support information. It also
explains how to clean the Presenter, and how to pack it for shipping.
Chapter 3 provides technical specifications and regulatory information.
Appendix A provides technical information on liquid crystal display
technology.
xi
Chapter 1
1.Setting Up and Using the Presenter Monitor
This chapter explains how to set up Presenter as a monitor for your
workstation, and how to use it on the customized Dukane overhead
projector to project images on a screen.
Before using Presenter, make sure the Presenter adapter board has been
installed in your workstation.
Caution: Your Presenter monitor is designed to function at maximum
performance and reliability with the Dukane Overhead Projector. If you use
another projector, cooling of the display, stable mounting, and brightness of
the projected image will all be compromised. A bright overhead projectorwithout proper cooling of the display may cause permanent damage to Presenter.
Setting Up the Presenter Monitor
To set up Presenter with the workstation, follow these steps.
1.Unpack the Presenter monitor.
Note: Don’t be concerned that the name on the Presenter monitor is
“Indy Presenter.” With the Presenter adapter board installed, the Indy
Presenter works on other workstations.
■Lift the Presenter monitor and the external cables from the box. It’s
a good idea to save the original shipping materials in the event that
you need to return it for service.
■Remove Presenter from the plastic bag.
1
Chapter 1: Setting Up and Using the Presenter Monitor
2.Remove the protective film from the screen, being careful not to get
fingerprints on the coated-glass surface.
The display is made of glass, coated with optical films and is the most
expensive component in the Presenter. A sharp instrument such as a
pen can scratch the surface. Striking the surface with a hard object can
break the glass.
3.Tilt the base of the Presenter to form a stand, as shown in Figure 1-1,
and place it on a flat surface.
Note: You can leave your CRT monitor connected to the workstation while
using the Presenter.
Speakers
Figure 1-1Front View of the Presenter
You are now ready to connect the Presenter monitor’s external cables.
2
Setting Up the Presenter Monitor
Connecting the Cables
If the Presenter board is not already installed in your workstation, install it
now, referring to the installation manual that comes with it.
To use the Presenter monitor, you must connect two cables:
•the interface cable (the one with identical flat connectors at each end)
•the power cable
Note: You do not need to turn off the workstation before connecting the
cables.
3
Chapter 1: Setting Up and Using the Presenter Monitor
Follow these steps to connect the cables.
1.Connect the interface cable to the Presenter. It’s important that you
connect the interface cable before the power cable.
The connectors on the cable and on the Presenter have an elongated
“D” shape. Make sure the “D” shapes match each other.
■Connect either end of the interface cable to the connector on base of
the Presenter, as shown in Figure 1-2.
■Connect the other end of the interface cable to the Presenter adapter
I/O port on your workstation. If necessary, refer to the installation
manual that comes with the Presenter board.
To workstation
Figure 1-2Connecting the Interface Cable to the Presenter
4
Setting Up the Presenter Monitor
2.Connect the power cable to the Presenter and then to an electrical
outlet, as shown in Figure 1-3. (Figure 1-3 shows the power cable for the
U.S.A. The power cable for your country may look different.)
■Connect the socket end to the power connector on the base of the
Presenter.
■Connect the other end to a three-pronged grounded electrical wall
outlet or power strip.
Note: The power supply for the Presenter is auto-ranging. With the
appropriate power cable or adapter for your country, you can plug the
Presenter into almost any power source (50-60 Hz, 110/220 VAC).
To workstation
Figure 1-3Connecting the Power Cable
You are now ready to use the Presenter monitor.
5
Chapter 1: Setting Up and Using the Presenter Monitor
Turning on the Presenter
The Presenter has no power switch. If your workstation and CRT monitor
are on when you connect the Presenter, you start the Presenter from the
Monitor Control Panel. See “Starting Presenter With the Monitor Control
Panel” below.
If your workstation is off when you connect Presenter, turning on the
workstation automatically turns on Presenter. The display takes about a
minute to warm up, so the image may appear dim at first.
If there is no image on the Presenter, make sure the external cables are
connected correctly, as described in “Connecting the Cables” on page 3.
Then go to Chapter 2, “Troubleshooting” for help in solving the problem.
Note: If you have a high resolution (1280 x1024 pixels) CRT monitor
connected to the workstation and you connect the Presenter, the CRT
monitor is set to 1024 x 768 pixels. Therefore icons at the extreme edges of
your screen may not be visible. To remedy this, move the icons away from
the edges of the screen before turning on the Presenter. If you disconnect the
Presenter and wish to return your CRT monitor to its default resolution, type
the following from a UNIX shell:
su
/etc/killall Xsgi
If the workstation is on and Presenter is disconnected, see “Restarting the
Presenter Monitor” on page 7.
Starting Presenter With the Monitor Control Panel
If your workstation and CRT monitor were already on when you connected
Presenter, follow these steps to start it:
1.On the CRT monitor, open the Monitor Panel in either of the following
ways:
•From the Find menu in the Toolchest, choose “Control Panels,” and
double-click the monpanel icon.
6
Turning on the Presenter
•From a UNIX shell, enter:
monpanel
2.When the Monitor Control Panel appears, click Turn on Presenter or
Restart Presenter.
If you have a root password set, enter it when prompted, and click the
OK button.
If your CRT monitor is 1024 x 768 pixels, you see a message that turning
on the Presenter stops all running applications. Close any applications
for which you may lose data.
3.When you are ready for applications to be stopped, click Continue to
turn on Presenter.
For more information on using the Monitor Control Panel for the Presenter,
see the reference page (man page). From a shell window, type:
man monpanel
Restarting the Presenter Monitor
If the workstation is on and Presenter is disconnected, you can reconnect it
and restart it from the Monitor Control Panel on the CRT monitor. See the
steps below. Note that restarting the Presenter resets the backlight and bit
mode to their original settings, that is, nearly full backlight and 12-bit mode.
If you have no CRT monitor attached there are two ways you can restart
Presenter:
•Reconnect Presenter and restart the workstation.
•If you are on a network, use the Monitor Control Panel to restart the
Presenter. From another system on the network, log in to your system
remotely, and type monpanel -restart at the shell prompt.
Follow these steps to restart Presenter:
1.Open the Monitor Panel in either of the following ways:
■From the Find menu in the Toolchest, choose “Control Panels” and
double-click the monpanel icon.
7
Chapter 1: Setting Up and Using the Presenter Monitor
■From a UNIX shell, enter:
monpanel
2.When the Monitor Control Panel appears, click Restart Presenter.
Turning Off the Presenter
The Presenter turns off automatically when you turn off the workstation.
If you have a CRT monitor connected to your workstation, you can
disconnect the Presenter’s interface and power cables instead of powering
off the workstation. To restart the Presenter, connect the interface cable and
then the power cable. Then open the Monitor Control Panel on the CRT
monitor by choosing “Control Panels” from the Find menu in the Toolchest
and double-click the monpanel icon. Then click Restart Presenter.
Note: It’s important when you reconnect the Presenter’s cables that you
connect the interface cable first and then the power cable. Connecting them
in the reverse order results in a distorted image.
If no CRT monitor is connected to the workstation, you can disconnect the
Presenter’s interface and power cables instead of powering off the
workstation. To restart the Presenter, reboot your workstation after
connecting the interface cable and the power cable.
If you are not planning to use the Presenter for a few hours, it’s a good idea
to disconnect it. Leaving the display on for long periods of time shortens the
life of the display’s backlight.
Setting Up the Presenter on the Dukane Customized Projector
Caution: The Presenter is designed to function at maximum performance
and reliability with the Dukane Overhead Projector. If you use it with
another projector, cooling of the display, stable mounting, and brightness of
the projected image will all be compromised. A bright overhead projector
without proper cooling of the display may cause permanent damage to the Presenter.
8
Setting Up the Presenter on the Dukane Customized Projector
Follow these steps to set up the Presenter with the Silicon Graphics
customized Dukane Overhead Projector. You can use the Presenter with
either the Dukane 28A681 or 28A682 projector. However the audio
capability on the Dukane 28A682 is not supported on the Presenter.
1.Remove the overhead projector from its carrying case.
2.Raise the arm to its upright position, using the illustration on the
overhead projector as a guide.
3.Lock the arm in place with the locking knob. See Figure 1-4.
4.Rotate the lens mechanism and raise the mirror, as shown in Figure 1-4.
Mirror
Three−element lens
Wide−angle lens
Power connector
Power switch
Figure 1-4Setting Up the Dukane Overhead Projector.
Arm
Locking knob
9
Chapter 1: Setting Up and Using the Presenter Monitor
5.Turn on the overhead projector. Note that it takes about a minute to
warm up. An initial bright flash followed by a dark interval before the
brightness increases is normal.
6.Choose the projector lens appropriate for your task.
■If you are projecting over a distance of more than 6 feet, you
probably won’t want to use the projector’s wide-angle lens with
Presenter. Rotate the wide-angle lens away from the standard lens.
■If you are projecting a larger image from a short distance, use the
wide-angle lens.
7.If the power cable and interface cable are not already attached to
Presenter 1280 and to your workstation, connect them now. (See
“Connecting the Cables” on page 3 if necessary.)
8.If Presenter is not already on, turn it on or restart it in either of the
following ways:
■If you have a CRT monitor attached, open the Monitor Control
Panel. From the Find menu int he Toolchest, choose “Control
Panels” and double-click the monpanel icon. Click Turn On orRestart.
10
■Or press and release the power button on the front of the
workstation to turn on the Presenter and the workstation.
Setting Up the Presenter on the Dukane Customized Projector
9.Remove the backlight panel from Presenter.
■ Place it face down on a flat surface.
■ Press in the latches on either side of the panel and tilt it up and
remove it. See Figure 1-5. This automatically turns off the
Presenter’s backlight.
Caution: Do not place Presenter with the backlight panel attached on
an overhead projector that is turned on. This causes overheating, and
will damage Presenter.
Latches
Figure 1-5Removing the Backlight Panel
10. Carefully place the backlight panel on a surface where it will not get
damaged or scratched. Scratches will not affect performance, but if they
are large enough, you will see them through the display. Do not touch
the coated-glass surface of the display with your hands or with any
instrument. Even a pen tip can scratch the surface.
11
Chapter 1: Setting Up and Using the Presenter Monitor
11. Place the Presenter face down on the surface of the overhead projector so
that only the back of the Presenter is visible, and slide it under the two
clips on the projector to secure it. See Figure 1-6. Make sure the backlight
panel has been removed first.
■Slide the Presenter under the two clips on the projector.
■Rotate the base of the Presenter down so it is out of your way.
12
Figure 1-6Placing the Presenter on the Overhead Projector
12. Open the file for the image on the Presenter that you wish to project.
If the image does not project properly, check that the Presenter is face
down on the projector’s surface, and that the backlight panel has been
removed. For additional help, go to Chapter 2, “Troubleshooting.”
If you think the problem might be with the Dukane overhead projector,
refer to its manual.
13. When you are finished with your presentation, turn off the overhead
projector, and replace the backlight panel, as shown in Figure 1-7.
Setting Up the Presenter on the Dukane Customized Projector
Caution: Make sure you turn the projector off before replacing the
backlight panel. Having both light sources on at the same time can
permanently damage the display.
■Tilt the backlight panel and insert the lower edge into the slots on
the Presenter.
■Lower the panel over the Presenter, aligning the two catches.
■Press down lightly until you hear a click as the catches engage.
It takes a few minutes for the backlight to reach full brightness again.
Latches
Figure 1-7Replacing the Backlight Panel
14. Rotate the base up and slide Presenter out from under the two projector
clips.
Presenter is now ready to be used as a desktop monitor.
13
Chapter 1: Setting Up and Using the Presenter Monitor
Adjusting the Brightness
You can control the brightness on Presenter with the Monitor Control Panel.
Follow these steps:
1.Open the Monitor Panel in either of the following ways:
■From the Find menu in the Toolchest, choose “Control Panels” and
double-click the monpanel icon.
■From a UNIX shell, enter:
monpanel
2.To adjust the brightness of the display, move the slider.
Note: For more information on using the Monitor Control Panel for the
Presenter, see the reference page (man page). From a shell window, enter:
man monpanel
Switching to 15-Bit Color Mode
14
The default color mode on the Presenter is 12-bit. In this mode, some smooth
shaded images appear banded. If you wish to decrease this banding, you can
do so by switching to 15-bit mode. In that mode, however, some colors
flicker. So you may want to switch back and forth, depending on the types
of images you are viewing.
To switch between 12-bit and 15-bit mode, use the Monitor Control Panel.
Follow these steps:
1.Open the Monitor Panel in either of the following ways:
■From the Find menu in the Toolchest, choose “Control Panels” and
double-click the monpanel icon.
■From a UNIX shell, enter:
monpanel
2.Click 15-bit mode.
Note: The resolution of 1024 x 768 pixels is fixed and cannot be changed.
Only the color resolution can be changed.
Adjusting the Brightness
Adjusting the Volume and Tone of the Speakers
The Presenter stereo speakers are designed to work with the standard
speaker on your workstation. You adjust the volume and tone of the
Presenter speakers through the Audio Panel and the Presenter Audio Panel
under the Options menu of the Audio Panel.
Follow these steps to adjust the volume and tone:
1.Open the Audio Panel in either of the following ways:
■From the Desktop menu in the Toolchest, choose “Audio Control.”
■From a UNIX shell, enter:
apanel
2.From the Options menu on the Audio Panel, choose “Presenter Audio.”
3.Adjust the tone and volume by using the Speaker controls on the
Presenter Audio panel.
While the Presenter Audio panel is open, you can use the workstation’s
front panel volume controls. Or you can adjust the volume of the
Presenter speakers independently of the workstation speakers by
selecting “Output Sliders Independent” from the Audio Panel Options
menu.
4.To mute the Presenter speakers, click the Mute button on the Presenter
Audio Panel.
For further information on the Audio Panel:
•Select “On-line Books” from the Help menu in the Toolchest. Choose
Media Tools User’s Guide and search for “Audio Panel.”
•From a shell window, enter:
man apanel
to see the reference page (man page).
15
Chapter 1: Setting Up and Using the Presenter Monitor
Using Headphones
If you use headphones, you probably want to mute the Presenter stereo
speakers temporarily. Follow these steps to do this:
1.Open the Audio Panel in either of the following ways:
■From the Desktop menu in the Toolchest, choose “Audio Control.”
■From a UNIX shell, enter:
apanel
2.Select “Presenter Audio” from the Options menu.
3.Click Mute on the Presenter Audio panel to mute the Presenter
speakers.
Tip: Note that clicking the Mute button on the main Audio Panel mutes
only the workstation speakers, and not the Presenter speakers.
Using a Screen Saver
16
Do not disable your workstation’s screen saver program when using the
Presenter. As with any CRT monitor, leaving an image up without a screen
saver for a long time may burn the image into the display.
If you are not planning to use the Presenter monitor for a few hours, it’s a
good idea to disconnect it. Leaving the display on for a long time shortens
the life of the display’s backlight lamps.
Chapter 2
2.Troubleshooting
This chapter contains information on solving problems that you may
encounter when using Presenter.
If you think there may be a problem with your Presenter, read the following
sections to help isolate and solve it. If the problem persists after following
these suggestions, call your service provider.
Problems with the Presenter Monitor
The suggestions in the following sections will help you isolate the problem.
No Image
1.Check that the power cable is connected securely to the Presenter and
to a working wall outlet or power strip.
2.Check that the interface cable is connected securely to the Presenter and
to the correct connector on the rear of the workstation. (See
“Connecting the Cables” on page 3.)
3.Make sure that the workstation is turned on. There is no On/Off switch
on the Presenter. If the cables are connected correctly, the Presenter
turns on automatically when you turn on the workstation. The
Presenter takes about a minute to warm up to full brightness.
4.If you recently installed the Presenter board in your workstation, the
board may not be installed correctly, or it may be installed in the wrong
slot. Follow the instructions in the installation manual that came with
the board to make sure the hardware is installed correctly.
17
Chapter 2: Troubleshooting
5.If Presenter was not connected to the workstation via the interface cable
when the workstation was turned on, connect the interface cable.
Connect Presenter’s power cable to a working wall outlet. Then, if you
have a CRT monitor connected, use the Monitor Control Panel to restart
the Presenter:
■From the Find menu in the Toolchest, choose “Control Panels.”
■Double-click the monpanel icon.
If you have no CRT attached, restart the workstation. Or if you are on a
network, log in to your system remotely, and type monpanel -restart
at the shell prompt.
6.If you are using Presenter as a desktop monitor, (that is, you are not
using it on an overhead projector), check that the backlight panel is
fully seated. Full contact is required to turn on the backlight.
7.Try restarting the workstation.
Image Is Too Light or Too Dark
1.Flat panel displays take about a minute to warm up after being turned
on. Until the Presenter has warmed up, the image may appear faded or
dim.
18
2.Flat panel displays look different when viewed from different angles. If
you view from above, the display appears dark. If you view from
below, the display appears light.
The display is best viewed from slightly above straight on. Tilt the
display base forward or back to find the best view.
Image Is Distorted
When you connect the Presenter, if the image is distorted it may be because
you connected the power cable before the interface cable. Remove the cables
from the Presenter. Connect the interface cable first and then the power
cable. Then reboot your workstation.
Problems with the Presenter Monitor
Backlight Stays on When Back Panel is Removed
Occasionally, after you remove the backlight panel on the Presenter, the
backlight stays on, and the image is reversed.
There is a magnetic reed switch located on the back side of the Presenter in
the middle of the backlight slot. If this switch is stuck, tap it lightly to break
it free.
Screen is White
If the screen is white, the Presenter hardware needs to be reset. To do this,
unplug the power cord from the Presenter while the workstation is on, and
then plug it back in. If there is a CRT monitor connected to your workstation,
restart the Presenter from the Monitor Control Panel. (See “Restarting the
Presenter Monitor” on page 7.) Or if you are on a network, log in to your
system remotely, and type monpanel -restart at the shell prompt.
Vertical Streaks Above or Below Edges of Windows
If you have several windows open on the screen and you are using the
Presenter as a desktop monitor, you may see faint vertical streaks above or
below the left or right edges of a window. Or you may see a light band across
the bottom edge of the screen below a window.
This is caused by crosstalk between transistors in the panel, and is normal in
liquid crystal display technology. The faint streaks do not detract from the
functionality of the display. You can minimize them by rearranging the
windows, choosing a different background, or adjusting the brightness of
the display to about 90% of maximum through the Monitor Control Panel.
If the streaks become so bright as to detract when using the Presenter on an
overhead projector, contact your service provider about a solution to the
problem.
19
Chapter 2: Troubleshooting
Icons at the Edges of the Screen Not Visible
When you switch from a high resolution (1280 x 1024 pixels) CRT monitor to
the Presenter, icons that were on the upper and right edges of the screen may
disappear. This is because the CRT monitor changes to 1024 x 768 pixels.
There are two ways to fix this:
1.Move the icons away from the edges of the screen on your CRT monitor
before connecting the Presenter.
2.Or unplug the Presenter power cable, and from a shell window on your
CRT monitor, type the following:
su
/etc/killall Xsgi
This returns the CRT monitor to 1280 x 1024 pixels. Then move the
icons away from the edges of the screen. Reconnect the Presenter’s
power cable, and restart the Presenter from the Monitor Control Panel.
(See “Restarting the Presenter Monitor” on page 7.)
No Sound From the Stereo Speakers
20
1.If the Presenter board kit for your workstation included a short, black,
audio cable, check that the small, black audio cable is installed correctly.
If necessary, see the manual that comes with the Presenter board for
your workstation.
2.The stereo speakers may have been muted in order to use headphones.
To turn on the speakers, choose “Control Panels” from the Find menu
in the Toolchest and double-click the apanel icon. Select “Presenter
Audio” from the Options menu. If the Mute button on the Presenter
Audio panel is activated, click on it to turn on the speakers.
Problems with the Dukane Overhead Projector
The suggestions in the following section will help you isolate the problem.
For more information on the Dukane projector, see the manual that comes
with it.
No Image on the Overhead Projector or Image Is Reversed
1.Check that the overhead projector is turned on and glowing brightly.
The overhead projector takes about a minute to warm up. (Refer to the
manual that comes with the projector.)
2.Check that the Presenter is placed face down on the overhead projector.
3.Make sure that the Presenter’s backlight panel has been removed.
4.The bulb in the Dukane overhead projector may be burned out. The
bulb is a long-life bulb, but usually needs replacing after 750 hours of
use.
Caution: Do not replace the bulb yourself.
Problems with the Dukane Overhead Projector
To have the bulb replaced at a Dukane service center near you, call
Dukane toll-free at the number listed under “Product Support: Dukane
Overhead Projector” on page 22.
If you are instructed to return the projector, pack the projector in its
carrying case. Then place the carrying case in the original shipping
carton, and ship it as instructed by your Dukane service center.
21
Chapter 2: Troubleshooting
Diagnostics Tests for the Presenter
If, after following the suggestions in this chapter, you still believe there is a
problem with the Presenter, run the Confidence Test from your CRT monitor.
Follow these steps:
1.From the System toolchest, choose “Run Confidence Tests.”
You see the Confidence Tests form.
2.Select the Presenter icon and click Open, or double-click the icon.
3.Follow the instructions on each screen to test the display, speakers, and
Presenter board.
4.To close the Confidence Test, press <Esc>.
If any of the tests indicate a failure, contact your service provider for further
instructions.
Product Support: Presenter
Silicon Graphics provides a comprehensive product support and
maintenance program for its products. If you are in North America and
would like support for your Silicon Graphics-supported products, contact
the Technical Assistance Center toll-free at 1-800-800-4SGI, or your
authorized service provider. If you are outside North America, contact the
Silicon Graphics subsidiary or authorized distributor in your country.
Product Support: Dukane Overhead Projector
For the Dukane service center near you, call Dukane toll-free at
1-800-676-2487 or 1-708-584-2300 extension 356 in the United States. Or send
a fax to Dukane at 1-708-584-0984 in the United States. For Dukane
international service, call 352-66-17-82 in Luxembourg, or send a fax to
352-67-64-60. The Dukane representatives will instruct you where to return
the projector.
Dukane service centers are listed in the manual that comes with the
overhead projector.
22
Returning the Presenter to Silicon Graphics
If diagnostic tests identify a problem with the Presenter, and your service
provider instructs you to return it, follow these instructions.
1.Disconnect the Presenter’s power cable and interface cable from the
workstation.
2.Complete the Part Request Form from the last page of this manual.
3.Pack the Presenter and the completed Part Request Form in the original
shipping carton.
4.Ship the carton to your service provider.
Returning the Presenter to Silicon Graphics
23
Chapter 3
3.Maintenance, Technical Specifications and
Regulatory Information
This chapter provides information on taking care of your Presenter monitor,
technical specifications, and regulatory information.
Cleaning and General Care of the Presenter Monitor
Handle your Presenter monitor with care. A sharp instrument such as a pen
can scratch the display’s surface. Do not place objects on top of the glass
surface.
From time to time dust builds up on the surface of the display, and you need
to clean it to get the best possible image. Follow the steps in this section to
clean the display, using the cleaning kit provided with Presenter.
Caution: It’s important that you use only the contents of the Cleaner Kit
provided in this package to clean the display. Using other substances,
abrasive cleaners, or cleaning pads to clean the unit will scratch or damage
the display’s surface.
There is no need to turn off Presenter or remove the external cables before
cleaning, as long as you spray the cloth and not directly on Presenter’s
surface.
1.Spray the cleaning liquid lightly on the cloth provided in the Cleaner
Kit. Do not spray directly on the coated-glass surface, as the liquid may
drip inside the unit and damage the components.
2.Wipe the front coated-glass surface of display gently with the cloth.
25
Chapter 3: Maintenance, Technical Specifications and Regulatory Information
3.Remove the backlight panel, if it’s not already removed.
■Place Presenter face down on a flat surface.
■Press in the latches on either side of the backlight panel, and lift it
up, as shown in Figure 3-1.
.
Latches
26
Figure 3-1Removing the BackLight Panel
4.Use the cloth to wipe the back coated-glass surface gently.
5.Replace the backlight panel.
■Tilt the panel and insert the lower edge into the slots on the
Presenter.
■Lower the panel over the Presenter, aligning the two catches.
Press down lightly until you hear a click as the catches engage.
Transporting the Presenter
Transporting the Presenter
For some workstations, Silicon Graphics offers a carrying case in which you
can pack the Presenter. These carrying cases are soft-sided and should not be
used to ship the Presenter, or to be checked in as baggage on an airline. The
display is made of glass and may break if checked in as baggage.
See your service provider for information on the correct case. Do not use the
carrying case if you have to return the Presenter to Silicon Graphics. Use the
original cardboard container. See “Returning the Presenter to Silicon
Graphics” on page 23.
To pack Presenter in the carrying case, follow these steps:
1.Disconnect the power cable from Presenter and from the wall outlet.
2.Disconnect the interface cable from Presenter and from the workstation.
3.Rotate the base so it is flush with the monitor, as shown in Figure 3-2.
Figure 3-2Rotating the Base for Packing the Presenter
27
Chapter 3: Maintenance, Technical Specifications and Regulatory Information
Transporting the Dukane Overhead Projector
Although the overhead projector’s carrying case is designed to withstand
normal shock and handling, if it is mishandled by the airlines, the projector
may get damaged. To take the Dukane Overhead Projector with you when
you travel, Silicon Graphics recommends that you place it in its carrying
case, and pack the carrying case in the original shipping carton with the
packing materials. Then check it in as baggage or ship it. Using the carrying
case alone may result in damage.
28
Technical Specifications
Technical Specifications
The table below lists the technical specifications for the Presenter liquid
crystal display.
Table 3-1Technical Specifications for the Presenter
Electro-OpticalPixel resolution1024 H (x3 RGB stripe) x 768 V
Color resolution12-bit and 15-bit (12-bit True + 3-bit
Frame Rate Modulation
Color gamutRed: x = 0.61, y = 0.36;
Green: x = 0.27, y = 0.62
Blue: x = 0.13, y = 0.11
Contrast ratio100:1 minimum
Brightness80 Cd/m
Response time≤50 ms maximum, rise + fall
Viewing angleHorizontal: ±45°;
Vertical: +30°/-10° (optimized for
12:00)
2
minimum
Display surfaceFront: Anti-glare 3H hardcoat
VideoInterface to
workstation
AudioInterface to
workstation
OutputStereo, .6 W per channel, 150 Hz to
ControlI
Rear: Clear 3H hardcoat
Adapter board connects to the
video connectors on the graphics
board, generating 24-bit
high-resolution digital video to
drive the flat panel display.
Analog stereo
18 KHz (used with workstation
speaker)
2
C interface (Phillips bus structure)
to control speaker volume,
backlight brightness, tone, and
stereo balance
29
Chapter 3: Maintenance, Technical Specifications and Regulatory Information
Table 3-1 (continued)Technical Specifications for the Presenter
AudioMaster volume
control
Audio control buttons on
workstation control volume of
Presenter speakers
Power
Requirements
Power30 watts AC plus 10 watts @ 5 VDC
for Presenter adapter board
Source110/220 VAC 50-60 Hz
CablingDisplay10-foot, shielded, 34 twisted-pair
conductors; internal connector at
display end with separate audio
plug at system end
AudioSeparate audio patch cord at system
end
PowerIEC socket with removable 10-foot
cable to wall outlet
Physical
Characteristics
SizeDisplay: 12 3/4”H x 12 1/2”W x
7/8”D.
Base: 6 1/2H” x 12 1/2”W x 1
1/8”D.
Total length folded flat: 18 1/2”
Weight7 lbs
ColorGray granite
30
Operating
Conditions
Non-Operating
Conditions
HingeFriction/clutch with 210° rotation
BacklightRemovable light pipe assembly for
use with Dukane Overhead
Projector
Desktop useIntegral base supports desktop use
at 0° to -30° tilt
Temperature+13°C to +35°C in direct view and
overhead projector modes
Relative humidity10% to 80% RH, no condensation
Temperature-20°C to +60°C
Manufacturer’s Regulatory Declarations
Table 3-1 (continued)Technical Specifications for the Presenter
Non-Operating
Conditions
Manufacturer’s Regulatory Declarations
A “Manufacturer’s Declaration of Conformity” is available on the World
Wide Web. Look on the system (regulatory) label on the rear of your
workstation to determine your CMN (model) number which you will need
to identify your Declaration of Conformity.
To locate the information on the World Wide Web, enter the following in
your Web browser location window:
http://www.sgi.com/Products/compliance/index.html
Locate and print or save your Declaration of Conformity. Make a note of
your CMN number and the date on the Declaration of Conformity here for
future reference.
Relative humidity5% to 90% RH, no condensation
Vibration0.02”, 5-19 Hz
35 G, 5-500 Hz
Shock20G, 11 ms, half sine wave
direction: X, Y, Z
_________________________________________________
Regulatory Label
If you received a regulatory label with a graphics board upgrade, place the
label below the logos and over the lower portion of the regulatory label on
the rear of your workstation.
31
Chapter 3: Maintenance, Technical Specifications and Regulatory Information
Electromagnetic Emissions
This device complies with the Class A limits of Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
•This device may not cause harmful interference.
•This device must accept any interference received, including
interference that may cause undesired operation.
This Class A digital apparatus meets all requirements of the Canadian
Interference-Causing Equipment Regulations.
Cet appareil numérique de la classe A respecte toutes les exigences du
Règlement sur le matériel brouilleur du Canada.
This device complies with Class A electromagnetic emissions limits of
C.I.S.P.R. Publication 22, Limits and Methods of Measurement of Radio
Interference Characteristics of Information Technology Equipment,
Germany’s BZT Class A limits for Information Technology Equipment, and
with Japan’s VCCI Class 1 limits.
32
Figure 3-3Japanese VCCI Class 1 Statement
Manufacturer’s Regulatory Declarations
Radio and Television Interference
The equipment described in this guide generates and uses radio frequency
energy. If it is not installed and used in accordance with the instructions in
this guide, it can cause radio and television interference.
This equipment has been tested and complies with the limits for a Class A
computing device in accordance with the specifications in Part 15 of FCC
rules. These specifications are designed to provide reasonable protection
against such interference in an industrial or office installation. However,
there is no guarantee that the interference will not occur in a particular
installation. This system is not certified for home use.
You can determine whether your system is causing interference by turning
it off. If the interference stops, it was probably caused by the workstation or
one of the peripherals. To tell if the interference is caused by one of the
peripherals, try disconnecting one peripheral at a time to see if the
interference stops. If it does, that peripheral is the cause of the interference.
If your workstation does cause interference to radio or television reception,
try to correct the interference by using one or more of the following
suggestions:
•Turn the television or radio antenna until the interference stops.
•Move the workstation to one side or the other of the radio or television.
•Move the workstation farther away from the radio or television.
•Plug the workstation into an outlet that is on a different circuit from the
radio or television. (That is, make certain the workstation and the radio
or television are on circuits controlled by different circuit breakers or
fuses.)
Electrostatic Discharge
Silicon Graphics designs and tests its products to be immune to effects of
electrostatic discharge (ESD). ESD is a source of electromagnetic interference
and can cause problems ranging from data errors and lockups to permanent
component damage.
33
Chapter 3: Maintenance, Technical Specifications and Regulatory Information
It is important that while you are operating your workstation you keep all
the covers and doors, including the plastics, in place. The shielded cables
that came with the system and its peripherals should be installed correctly,
with all thumbscrews fastened securely.
An ESD wrist strap is included with some products, such as memory and
graphics upgrades. The wrist strap is used when installing these upgrades
to prevent the flow of static electricity, and it should protect your system
from ESD damage.
Shielded Cables
The workstation is FCC-compliant under test conditions that include the use
of shielded cables between the workstation and its peripherals. Your
workstation and any peripherals you purchase from Silicon Graphics have
shielded cables. Shielded cables reduce the possibility of interference with
radio, television, and other devices. If you use any cables that are not from
Silicon Graphics, make sure they are shielded. Telephone cables do not need
to be shielded.
34
The monitor cable supplied with your system uses additional filtering
molded into the cable jacket to reduce radio frequency interference. Always
use the cable supplied with your system. If your monitor cable becomes
damaged, a replacement cable should be obtained from Silicon Graphics.
Product Safety
Caution: The power cord is used as a disconnect device. The socket outlet
must be installed near the equipment and must be easily accessible.
Achtung: Die Netzzuleitung dient als Trennvorrichtung. Die Steckdose
sollte sich nahe am Gerät befinden und leicht zugänglich sein.
Display
Appendix A
A.Liquid Crystal Display (LCD) Technology
This section contains technical information on liquid crystal display
technology.
The key component in the Indy Presenter is the active matrix display
module. It is composed of twisted nematic liquid crystal material,
sandwiched between two sheets of glass, activated by electronic switches
deposited on the inner surface of the glass. The electronic switches vary the
voltage applied to the liquid crystal and thus change its transparency.
Vertical stripes of alternating red (R), green (G), and blue (B) colored filters
made of organic dyes are located on the front glass plate, under a transparent
indium tin oxide electrode. The intersection of each of these colored stripes
with an active electronic element forms a subpixel of that color.
The electronic switches on the back glass are known as thin film transistors
(TFTs) and are addressed in an x-y matrix from integrated circuit drivers.
These drivers, bonded to flexible circuits by tape automated bonding (TAB)
techniques, are located around the display edges in the plane of the glass
package. Conductive thermoplastic adhesive strips connect the TAB tapes
and the electrodes on the TFT glass panel. The assembly is held together by
a stamped metal bezel.
A backlight assembly behind the display glass consists of an acrylic light
pipe, plastic diffuser, and cold cathode fluorescent (CCF) tubes. Four tubes,
two at the top and two along the bottom, produce a bright image with high
color saturation.
In Silicon Graphics, Inc.’s implementation, the acrylic light pipe is attached
to a rear door that is removable by the user, so the display can be used with
an overhead projector. When the door is removed, a switch opens that
disables the CCF tubes and reverses the data stream to the display, causing
the image to be flipped right to left. The display can therefore be placed face
down, instead of back down, on the projector stage. This is important
because it places the color filter layer between the powerful projector beam
and the somewhat light-sensitive TFT plate.
In operation, the TFT devices activate subpixel elements in the display by
causing a voltage potential across selected portions of the liquid crystal
material. These elements are used as variable shutters to control the intensity
of white light coming from the CCF panel and reaching the red, green, or
blue filters. Combinations of these subpixel elements produce a full pixel
(RGB triad) of the proper hue, saturation, and brightness much like a
cathode ray tube (CRT).
Differences Between LCD and CRT Technology
If you are accustomed to using a CRT monitor, you will notice that the
Presenter’s flat panel display is remarkably different.
36
One of the most noticeable differences is the crispness of text. A CRT pixel is
formed by a beam of electrons that scans across the screen. Thus pixels
“bloom” at the fuzzy edge of the electron beam and smear into each other as
the beam moves. The Presenter’s pixels are formed by a combination of light
valve and color filter that produces an extremely crisp edge for each
subpixel. You can actually see these red, green and blue subpixels when
using the Presenter in Overhead Projector mode if you stand very close to
the projector screen.
Another difference is the lack of distortion in the image displayed by the
Presenter. There are two reasons a CRT cannot achieve this: the physics of
creating glass tubes makes it almost impossible to make them flat, and the
magnetics of controlling an electron beam makes it almost impossible to get
straight lines everywhere on the CRT.
A third difference is the lack of flicker on the Presenter ’s flat panel. CRTs
flicker because the electron beam can only be in one place at a time. Thus
each pixel on a CRT is being driven only about a millionth of the time. The
phosphor has a “persistence” that causes it to emit light over a little longer
period, but it still flickers. In the Presenter’s flat panel, all pixels are being
Quality
Quality
driven all the time. Thus the pixels that are not changing in value look
perfectly stable.
A fourth difference, which actually works in the CRT’s favor, is the electrical
phenomenon of crosstalk between the pixels on a flat panel. In a flat panel,
whole columns of pixels are powered from the same electronic source. That
source bus is a very thin line that hides in the space between the pixels. The
result is that with some displayed images, the pixels above or below the
image do not receive enough electrons and thus appear lighter than they
should. In the worst case, you may see faint vertical streaks on the display.
You will probably see them only if you have a solid background and are
using the Presenter as a desktop monitor. The streaks are normal in LCD
technology. If they become so bright as to always detract from the display’s
performance, however, contact your service provider about a solution to the
problem.
The resolution of the Indy Presenter is 1024 x 768 pixels. Therefore your
display has 1024 x RGB x 768, or 2,259,296, subpixels — all in an area
equivalent to 2.5 times that of a 6-inch silicon wafer. Current technology is
not capable of producing a 100% defect-free active matrix display at
reasonable costs, although yields are improving steadily. Your Presenter
may exhibit a small number of isolated subpixel dropouts, which have been
individually screened to make certain they are in unobtrusive locations.
Backlight Brightness
The output of a fluorescent lamp strongly depends on the minimum bulb
wall temperature, because this temperature determines the mercury vapor
pressure inside the lamp. The colder the temperature, the more mercury
condenses on the inside of the bulb, resulting in decreased light output. At
25°C, the light output is at approximately 80% of its optimum temperature,
but at 10°C, the light output could easily degrade to 30% of its maximum.
Therefore it takes about one minute for the lamps to warm up to full
brightness from a cold start.
37
Index
Numbers
15-bit mode, 14
A
adjusting
to default pixel resolution, 6
tone and volume, 15
audio
adjusting volume and tone, 15
specifications, 29
troubleshooting speakers, 20
using headphones, 16
Audio Panel
adjusting tone and volume, 15
muting headphones, 16
B
back panel
See backlight panel
backlight panel
about the technology, 37
removing, 11
replacing, 12
C
cable
interface, 4
power, 5
specifications, 30
using shielded, 34
characteristics, physical of Presenter, 30
cleaning Presenter, 25
confidence test, 22
connecting
interface cable, 4
power cable, 5
crosstalk, 37
D
diagnostic tests, 22
display
See also Presenter.
differences between LCD and CRT, 37
technology, 35
Dukane
service and support, 22
H
handling the Presenter, 2, 25
headphones, using, 16
39
Index
help, 17
backlight stays on, 19
distorted image, 18
Dukane overhead projector problems, 21
icons invisible, 20
image too light or dark, 18
no image, 17
Presenter problems, 17
speakers, 20
streaking on display, 19
white screen, 19
I
icons invisible, 6, 20
interference to radios and televisions, 32
L
LCD technology
See technology
M
maintaining the Presenter, 25
modes, switching, 14
monitor
See Presenter
Monitor Panel
restarting the Presenter, 7
switching colormodes, 14
muting headphones, 16
O
overhead projector
bulb replacement, 25
packing for travel, 28
service and support, 22
using non-Silicon Graphics, 1, 8
using Presenter, 8
P
packing overhead projector, 28
physical characteristics of Presenter, 30
pixel resolution, adjusting to default, 6
pixel resolutions, 14, 29
power cable, connecting, 5
power source, 5
power specifications, 30
Presenter
connecting cables, 4, 5
proper handling, 2
replacing backlight panel, 12
restarting, 7
returning to Silicon Graphics, 23
setting up as monitor, 1
setting up on overhead projector, 8
streaking, 37
radio interference, 32
regulatory declarations, 31
removing
backlight panel
, 11
replacing
backlight panel
, 12
overhead projector bulb, 25
resolution, fixed, 14
restarting the Presenter, 7
restarting the Presenter remotely, 7
returning the Presenter, 23
S
screen savers, using, 16
service and support
Dukane, 22
Presenter, 22
setting 15-bit color mode, 14
setting up
Presenter as a monitor, 1
Presenter on overhead projector, 8
shielded cables, 34
shipping
Presenter, 23
shipping overhead projector, 28
Silicon Graphics, Inc.
service and support, 22
speakers, troubleshooting, 20
specifications
audio, 29
cables, 30
non-operating conditions, 30
operating conditions, 30
physical characteristics of Presenter, 30
pixels, 29
power, 30
video, 29
stereo speakers, troubleshooting, 20
streaking on display
, 19, 37
T
technical specifications, 25
technology
backlight panel
, 37
differences, 36
display, 35
quality, 37
television interference, 32
tests, diagnostic, 22
tone and volume, adjusting, 15
transporting overhead projector, 28
troubleshooting
backlight stays on, 19
distorted image, 18
Dukane overhead projector, 21
icons invisible, 20
image too light or dark, 18
no image, 17
streaking on display, 19
white screen, 19
troubleshooting problems, 17
V
video specifications, 29
volume and tone, adjusting, 15
41
Index
W
workstations
radio and television interference caused by, 32
42
Part Request Form
Company Name
Street Address
City/State/Zip Code
Contact
Phone
Fax
Purchase Order Number
RMA#
Closed
Call ID #Model TypeWarranty
Y
N
System Serial # (as found on back panel)
System Configuration Information:
System S/W
Version
Type of failure:
Solid
Intermittent
DAT
Floptical
Peripherals:
CD-ROM
Other________
Voltage:
110
220
Disk (MB/GB)Memory (MB):
Problem description (please describe symptoms, error messages and actions taken):
Date
Failed part information:
Part Number:Revision:
Date:
43
For fast service, please complete
this form in its entirety!
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