The software described in this document is “commercial computer software” provided with restricted rights (except
as to included open/free source) as specified in the FAR 52.227-19 and/or the DFAR 227.7202, or successive
sections. Use beyond license provisions is a violation of worldwide intellectual property laws, treaties and
conventions. This document is provided with limited rights as defined in 52.227-14.
The electronic (software) version of this document was developed at private expense; if acquired under an
agreement with the USA government or any contractor thereto, it is acquired as “commercial computer software”
subject to the provisions of its applicable license agreement, as specified in (a) 48 CFR 12.212 of the FAR; or, if
acquired for Department of Defense units, (b) 48 CFR 227-7202 of the DoD FAR Supplement; or sections
succeeding thereto. Contractor/manufacturer is Silicon Graphics, Inc., 1500 Crittenden Lane, Mountain View, CA
94043.
Disclaimer
Information in this document is provided in connection with SGI® products. No license, express or implied, by
estoppel or otherwise, to any intellectual property rights is granted by this document. Except as provided in SGI's
Terms and Conditions of Sale for such products, SGI assumes no liability whatsoever, and SGI disclaims any
express or implied warranty, relating to sale and/or use of SGI products including liability or warranties relating to
fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property
right. SGI products are not designed, intended or authorized for use in any medical, life saving, or life sustaining
applications or for any other application in which the failure of the SGI product could create a situation where
personal injury or death may occur. SGI may make changes to specifications and product descriptions at any time,
without notice.
SGI server boards contain a number of high-density VLSI and power delivery components that need adequate
airflow for cooling. SGI's own chassis are designed and tested to meet the intended thermal requirements of these
components when the fully integrated system is used together. It is the responsibility of the system integrator that
chooses not to use SGI developed server building blocks to consult vendor datasheets and operating parameters to
determine the amount of airflow required for their specific application and environmen tal conditions. SGI can not be
held responsible if components fail or the server board does not operate correctly when used outside any of their
published operating or non-operating limits.
Trademark Attirbutions
Silicon Graphics, SGI, the SGI logo, and Altix are registered trademarks of Silicon Graphics, Inc. in the United States
and/or other countries worldwide.
Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United
States and other countries.
This manual is written for customers who are responsible for maintaining the SGI Altix
XE210 server. This document provides feature information and step-by-step instructions
on how to add and replace components on the server.
Manual Organization
Chapter 1 provides a brief overview of the server system. In this chapter, you will find a
list of the server system features, illustrations of the product, and product diagrams to help
you identify components and their locations.
Chapter 2 provides instructions on adding and replacing components. Use this chapte r for
step-by-step instructions and diagrams for installing or replacing components such as the
fans, power supply, drives, and other components.
Chapter 3 provides instructions on using the utilities that are shipped with the board or
that may be required to update the system. This includes how to navigate through the
BIOS Setup screens, how to perform a BIOS update, and how to reset the password or
CMOS.
In the appendices, you will find technical specifications, troubleshooting, safety, and
regulatory information.
Appendix G contains e1000 driver update instructions for users of
SUSE* Linux* Enterprise Server 9 (SLES9) Service Pack 3 (SP3).
SGI® Altix® XE210 User’s Guideiii
Product Contents
Your SGI Altix XE210 server system ships with the following items:
•Altix XE210 server board installed in the server system
•One 600W power supply module installed in the server system
•A box of hardware components, referred to below as the "hardwar e box"
•Low-profile riser installed in the server system
•Full-height profile riser installed in the server system
•Optical drive tray assembly in the hardware box (optional)
•Bridge board, installed in the server system (optional)
•Optical drive cable installed in the server system (optional)
•Chassis intrusion switch integrated into the server system riser
•One 32-6mm flat screw for installing the optical drive component in the hardware
box (optional)
•Rack handles in the hardware box
•Peripheral bay filler panel in the hardware box
•Control panel installed in the server system
•Passive backplane installed in the server system
Note: The number and type of other custom items (processors, memory, disks, PCI cards,
software, etc.) vary with your order.
Product Support
SGI provides a comprehensive product support and maintenance program for its products.
For a description of this program, do one of the following:
•See http://www .sgi.com/support/ .
•If you are in North America, contact the Technical Assistance Center at
1 (800) 800 4SGI or contact your authorized service provider.
•If you are outside North America, see the following website for the appropriate
Customer Service phone number: http://www.sgi.com/support/supportcenters.html.
ivSGI® Altix® XE210 User’s Guide
Safety Information
Important Safety Instructions
Read all caution and safety statements in this document before performing any of the
instructions.
Wichtige Sicherheitshinweise
Lesen Sie zunächst sämtliche Warnund Sicherheitshinweise in diesem Dokument, bevor
Sie eine der Anweisungen ausführen.
Consignes de sécurité
Lisez attention toutes les consignes de sécurité et les mises en garde indiquées dans ce
document avant de suivre toute instruction.
Instrucciones de seguridad importantes
Lea todas las declaraciones de seguridad y precaución de este documento antes de realizar
cualquiera de las instrucciones.
SGI® Altix® XE210 User’s Guidev
Warnings
Heed safety instructions: Before working with your server product, whether you are
using this guide or any other resource as a reference, pay close attention to the safety
instructions. You must adhere to the assembly instructions in this guide to ensure and
maintain compliance with existing product certifications and approvals. Use only the
described, regulated components specified in this guide. Use of other products /
components will void the UL listing and other regulatory approvals of the product and
will most likely result in noncompliance with product regulations in the region(s) in which
the product is sold.
System power on/off: The power button DOES NOT turn off the system AC power. To
remove power from system, you must unplug the AC power cord from the wall outlet.
Make sure the AC power cord is unplugged before you open the chassis, add, or remove
any components.
Hazardous conditions, devices and cables: Hazardous electrical conditions may be
present on power, telephone, and communication cables. Turn off the server and
disconnect the power cord, telecommunications systems, networks, and modems attached
to the server before opening it. Otherwise, personal injury or equipment damage can
result.
Electrostatic discharge (ESD) and ESD protection: ESD can damage disk drives,
boards, and other parts. We recommend that you perform all procedures in this chapter
only at an ESD workstation. If one is not available, provide some ESD protection by
wearing an antistatic wrist strap attached to the chassis ground or any unpainted metal
surface on your server when handling parts.
ESD and handling boards: Always handle boards carefully. They can be extremely
sensitive to ESD. Hold boards only by their edges. After removing a board from its
protective wrapper or from the server, place the board component side up on a grounded,
static free surface. Use a conductive foam pad if available but not the board wrapper. Do
not slide board over any surface.
Installing or removing jumpers: A jumper is a small plastic encased conductor that slips
over two jumper pins. Some jumpers have a small tab on top that you can grip with your
fingertips or with a pair of fine needle nosed pliers. If your jumpers do not have such a tab,
take care when using needle nosed pliers to remove or install a jumper; grip the narrow
sides of the jumper with the pliers, never the wide sides. Gripping the wide sides can
damage the contacts inside the jumper, causing intermittent problems with the function
controlled by that jumper. Take care to grip with, but not squeeze, the pliers or other tool
you use to remove a jumper, or you may bend or break the pins on the board.
This chapter briefly describes the main features of the server system. This chapter
provides illustrations of the product, a list of the server system features, and diagrams
showing the location of important components and connections on the se rv er sy s t em .
Figure 1. SGI Altix XE210 Server System
TP02157
SGI® Altix® XE210 User’s Guide1
Table 1 summarizes the features of the server system.
Table 1. SGI Altix XE210 Feature Summary
FeatureDescription
Dimensions
• 1.703 inches (43.25 mm) high
• 16.930 inches (430 mm) wide
• 27.25 inches (692 mm) deep
• 31 pounds (14.1 kg) - max chassis weight
Server BoardAltix XE210 server board
Processor Support for up to two Dual-Core Intel® Xeon® processors 5000
• Support for up to 32 GB DDR2 533/667 MHz FBDIMM memory
®
ChipsetIntel
Peripheral InterfacesExternal connections:
5000P chipset, consisting of:
®
• Intel
• Intel
5000P Memory Controller Hub (MCH)
®
6321ESB I/O Controller Hub
• Stacked PS/2* ports for keyboard and mouse
• DB9 Serial A port
• RJ45 Serial B port
• Two RJ45 NIC connectors for 10/100/1000 Mb connections
• Three USB 2.0 ports
Internal connections:
• One USB port header, which supports two USB 2.0 ports
• Six Serial ATA 150 connectors with integrated RAID 0/1
support
• One ATA-100 44-pin connector for optical drive support
• SSI-compliant 24-pin control panel header
• SSI-compliant 24-pin main power connector, supporting the
ATX-12V st andard on the first 20 pins
I/O ControlNational Semiconductor* PC87427 controller
VideoOn-board ATI* ES1000 video controller with 16 MB DDR SDRAM
LANDual port controller for 10/100/1000 Mbit/sec Ethernet LAN
Expansion Capabilities
On-board Hard Drive
Controller
2SGI® Altix® XE210 User’s Guide
connectivity
• One low-profile riser slot supporting 1U PCI Express* riser
cards
• One full-height riser slot supporting 1U PCI-X* riser cards
Six ESB2 3Gb/s SATA ports
Table 1. SGI Altix XE210 Feature Summary (Cont’d)
FeatureDescription
Peripherals
• Slimline bay for IDE optical drive
• PCI riser card bracket
Control Panel Altix XE210 control panel
LEDs and displays
(dependent on option
selected)
• NIC1 Activity
• NIC2 Activity
• Power / Sleep
• System Status
• System Identification
• Hard Drive Activity
Power SupplySingle 600W power supply module
Fans
• Six 4-pin fan headers supporting two processor fans, and four
system fans
• Two non-redundant fans in power supply
USB
• One front panel USB port
• Two rear panel USB ports
SGI® Altix® XE210 User’s Guide3
Chassis Components
This section helps you identify the components of your server system. If you are near the
system, you can also use the Quick Reference Label provided on the inside of the chassis
cover to assist in identifying components.
Blue
J.Serial B Configuration JumperK.System Fan 4 HeaderL.System Fan 3Header
M. DIMM SocketsN.5000P MCH or 5000X MCHO. Processor 1 Socket
P.Processor 2 SocketQ.Processor Fan 1 HeaderR.Voltage Regulator Heat Sink
S.Processor Fan 2 HeaderT.Bridge Board ConnectorU.ATA-100 Optical Drive
V.System Fan 2 HeaderW. CPU Power ConnectorX.Main Power Connector
Y.BatteryZ.Power Supply Management
BB. System Fan 1 HeaderCC . 24-pin SSI Control Panel
EE. SATA Port 1FF. SATA Port 2GG. SATA Port 3
HH. SATA Port 4II.SATA Port 5JJ. Not used
KK. Not usedLL. System Recovery JumpersMM.Chassis Intrusion Switch
NN. 3-pin IPMB HeaderOO. Not usedPP. Serial A Header
H.Back Panel I/O PortsI.Status LED - Green/Amber
Connector
Connector
Profile
Connector (Power + IO)
AA. Dual Port USB 2.0 Header
DD. SATA Port 0
Header
QQ. Not used
Figure 3. Server Board Connector and Component Locations
6SGI® Altix® XE210 User’s Guide
Configuration Jumpers
BIOS Select
J3H1
3
3
1-2: Force
Lower Bank
2-3: Normal
Operation (Default)
TP02087
Jumper NameJumper Purpose
BIOS SelectIf pins 1-2 are jumpered, the BIOS in the lower bank will be selected
on the next reset. These pins should be jumpered on 2-3 for normal
operation.
Figure 4. BIOS Select Jumper
SGI® Altix® XE210 User’s Guide7
TP02080
BMC Force
Update Mode
2
3
J1D2
Password
Reset
2
3
J1D3
Clear
CMOS
2
3
J1D1
Disable
Enable
Jumper NameJumper Purpose
CMOS ClearIf pins 2-3 are jumpered, the CMOS settings will be cleared on the
next reset. These pins should be jumpered on 1-2 for normal
operation.
Password ClearIf pins 2-3 are jumpered, administrator and user passwords will be
cleared on the next reset. These pins should be jumpered on 1-2
for normal operation.
BMC Force Update ModeIf pins 2-3 are jumpered, BMC Force Update Mode is enabled.
These pins should be jumpered on 1-2 for normal operation.
Figure 5. Recovery Jumpers
8SGI® Altix® XE210 User’s Guide
Light-Guided Diagnostics
The server board contains diagnostic LEDs to help you identify failed and failing
components, and to help you identify the server from other servers. Except for the ID
LED, the status LED, and the 5V standby LED, the LEDs turn on (amber) only if a failure
occurs.
A
POST
Code LEDs
D
E
N
CPU 2
Socket
C
Light Guided
Diagnostics
Legend
through
A
F
DIMM A1
DIMM A2
DIMM B1
DIMM B2
JHK
DIMM C1
DIMM C2
DIMM D1
DIMM D2
I
G
L
M
CPU 1
Socket
A. POST Code LEDs
B. ID LED
C. Status LED
D. DIMM A1 Fault
E. DIMM A2 Fault
F. DIMM B1 Fault
G. DIMM B2 Fault
H. DIMM C1 Fault
I. DIMM C2 Fault
J. DIMM D1 Fault
K. DIMM D2 Fault
L. CPU 1 Fault
M. CPU 2 Fault
N. 5V Standby
N
B
SGI® Altix® XE210 User’s Guide9
AF000644
Figure 6. Light-Guided Diagnostic LEDs
Back Panel Connectors
A
FCDEGHB
A.MouseB.Keyboard
C.Serial Port B (RJ45)D.NIC 1 (10/100/1000 Mb)
E.NIC 2 (10/100/1000 Mb)F.Video
G.USB Port 6H.USB Port 5
Figure 7. Back Panel Connectors
TP02081
10SGI® Altix® XE210 User’s Guide
The NIC LEDs at the right and left of each NIC provide the following information.
Table 2. NIC LED Descriptions
LEDLED S tateDescription
LeftOffNo network connection
Solid AmberNetwork connection in place
Blinking AmberTransmit/receive activity
RightOff10 Mbps connection (if left LED is on or blinking)
The system supports a passive SATA backplane. The backplane provides the platform
support for peripheral drives and hot-swap SATA hard drives. To eliminate several cables,
the backplane is also used as a pathway for signals from the server board to various
platform interconnects, including those for the control panel and peripheral drives.
The passive backplane acts as a 'pass-through' for the SATA data from the drives to the
SATA controller on the server board or a SATA controller add-in card. It provides the
physical requirements for the hot-swap capabilities.
B
D
C
E
G
F
H
I
J
L
M
K
O
N
A.Backplane PowerI.Fan 3 Power
B.Not usedJ.Fan 2 Power
C.SATA 0K.Front Panel Connector
D.SATA 1L.Fan 1 Power
E.SATA 2M. Screw
F.Fan 5 PowerN.Front Panel USB
G.Bridge Board ConnectorO. Backplane Connectors
H.Fan 4 Power
Figure 8. Passive Backplane Components
12SGI® Altix® XE210 User’s Guide
Front of Server System
Control Panel
The diagram below shows the features available on the control panel..
LJK
CalloutFeatureFunction
BAFGEDC
H
I
TP02160
A.
B.
C.Power/Sleep ButtonPowers on/off the system.
D.Power/Sleep LEDContinuous green light indicates the system has power applied to
E.Hard Disk Drive
F.System Status LEDSolid green indicates normal operation.
G.System Identification
H.System Identification
I.Reset ButtonReboots and initializes the system.
J.USB 2.0 PortAllows you to attach a USB component to the front of the chassis.
NIC 2 Activity LED
NIC 1 Activity LED
Activity LED
LED
Button
Continuous green light indicates a link between the system and
the network to which it is connected.
Blinking green light indicates network activity.
Puts the system in an ACPI sleep state.
it.
Blinking green indicates the system is in S1 sleep state.
No light indicates the power is off / is in ACPI S4 or S5 state.
Random blinking green light indicates hard disk drive activity.
No light indicates no hard disk drive activity.
Blinking green indicates degraded performance.
Solid amber indicates a critical or non-recoverable condition.
Blinking amber indicates a non-critical condition.
No light indicates POST is running or the system is off.
Solid blue indicates system identification is active.
No light indicates system identification is not activated.
Solid blue indicates system identification is active.
No light indicates system identification is not activated.
SGI® Altix® XE210 User’s Guide13
CalloutFeatureFunction
K.NMI ButtonPuts the server in a halt-state for di a gn o sti c pu rp o s es.
L.Video PortAllows you to attach a video monitor to the front of the chassis.
The front and rear video ports cannot be used at the same time.
Figure 9. Control Panel
The Front Bezel
The front bezel provides a snap-on design that allows for maximum airflow through the
server chassis and a lock to secure the hard drive and optical drive area. For instructions
on installing the front bezels, see “Installing the Front Bezel”.
The server system provides locations and hardware for installing hard drives and a DVDROM drive. The drives must be purchased separately. The following figure shows the
available options.
AB
.
Hard Disk Drives
The server system ships with three drive carriers for installing three Serial ATA (SATA)
hot-swap drives.
For instructions on installing hard drives, see “Installing and Removing a Hot-swap Hard
Drive”.
Note: Drives can consume up to 17 watts of power each. Drives must be specified to run at a
maximum ambient temperature of 45C.
DC
TP02156
A.Slimline optical drive bay (drive not
included)
B.Control panel
C.Hard Drive Status LEDs
D.Hard drive bays (drives not included)
Figure 11. Optical and Hard Drive Bays
The SGI Altix XE210 server does not support all Serial ATA (SATA) hard drives. Contact
your SGI representative for a list of compatible drives.
SGI® Altix® XE210 User’s Guide15
Slimline Optical Drive Carrier
The slimline optical drive carrier can be used with an optional optical drive. One slimline
carrier and the optical drive must be purchased separately.
The slimline optical drive carrier can be inserted or removed only when system power is
turned off. Drives in the optical drive carrier are NOT hot swappable. For installation
instructions on installing an optical drive, see “Installing or Removing a Slimline Optical
Drive”.
Note: The SGI Altix XE210 server does not support all slimline optical drives.Contact your SGI
representative for a list of compatible drives
Rack-Mounted Systems
Your server system can be mounted into a rack. SGI provides two options to mount this
server into a rack. When installing the chassis into a rack, SGI recommends you install
systems from the bottom of the rack to the top. In other words, install the first system in
the rack into the bottom position of the rack, the second system in the second position
from the bottom, and so on. Instructions for installing your chassis into a rack are included
in the rail kit.
16SGI® Altix® XE210 User’s Guide
2Hardware Installations and
Upgrades
Before You Begin
Before working with your server product, pay close attention to the “Safety Information”
at the beginning of this manual.
Tools and Supplies Needed
•Phillips* (cross head) screwdrivers (#1 bit and #2 bit)
•Needle-nosed pliers
•Antistatic wrist strap and conductive foam pad
System References
All references to left, right, front, top, and bottom assume the reader is facing the front of
the server system as it would be positioned for normal operation.
Removing and Installing from a Rack
Two rack options are available to install the server system in a rack:
•Fixed-bracket kit
•Tool-less rail kit
Only the tool-less rail kit allows you to service the server system while installed in a rack.
The other rack option requires the system to be removed from the rack before servicing.
Note: Follow all safety guidelines while removing a system from a rack to avoid injury.
SGI® Altix® XE210 User’s Guide17
Fixed-Bracket Rack Mount Removal
1.Disconnect all cables from the back of the system.
Note: Remember to use the system LED to properly identify the system you are servicing.
2.Remove screws from the brackets and remove the system from the rack.
Fixed-Bracket Rack Mount Installation
1.Fully extend a rail assembly; the finger tab for the extension lock is revealed.
2.Press the finger tab and slide the inside rail from the middle rail until it completely
separates.
Note: The middle rail and outer rail cannot be separated.
3.Position an inside rail along one side of the chassis with the finger tab facing
outward and located closer to the rear of the chassis.
4.Align the holes in the rail with the tabs on the chassis and place the rail against the
chassis.
5.Slide the rail as far as it will go toward the front of the chassis to engage the tabs.
6.Fasten the rail to the chassis using one screw at the front of the chassis.
7.In the same manner, attach the other inside rail to the other side of the chassis
8.Using two screws, attach one nut bar to the inside of the rack post. Do not
completely tighten the screws; leave them loose enough to allow insertion of the
brackets in the next step.
9.Insert the slotted foot of a rail bracket between each nut bar and post.
10. Align the face of the bracket foot with the inside edge of the rack post and firmly
tighten the screws.
11. Repeat steps 8 to 10 above to install the other 3 brackets (2 front & 2 back). Ensure
all brackets are at the same height on the rack.
12. Position a rail assembly (middle and outer rails) with its black plastic end caps
toward the rear of the rack and its outer rail closest to the brackets.
13. Align the front screw hole in the outer rail with the threaded hole nearest the front
of the front bracket and fit the rail assembly into the front and rear brackets.
14. Slide the middle rail toward the front until the access hole in the middle rail is
aligned with the front screw hole in the outer rail.
15. Insert screw through the access hole and loosely attach the outer rail to the front
bracket.
16. In a similar manner to steps 13 through 15, install a screw through a slot in the outer
rail and into the rear-most threaded hole in the front bracket. Firmly tighten this
screw.
17. Firmly tighten the front screw installed loosely in step 15.
18SGI® Altix® XE210 User’s Guide
18. In the same manner, attach the other rail assembly to the other side.
19. Slide the middle rail toward the front until the rear bracket area is accessible.
20. Attach the rear end of the outer rail to the rear bracket with at least one screw. If
possible, attach at two places.
21. In the same manner, attach the other rail assembly to the other side.
22. Fully extend the left and right rails until the extension locks have engaged and the
rails will not push back in. The rail system is now ready to receive the chassis.
Caution: Lifting and placing the chassis in the rails is a two-person job. If needed, use an
appropriate lifting device.
23. With the chassis front facing you, lift the chassis and carefully insert the rails
attached to the chassis in the extended rails.
24. Slide the chassis toward the rear of the cabinet until the rails lock together.
25. Depress and hold down the finger tabs on both extension locks while sliding the
chassis toward the rear.
26. Slide the chassis all the way into the rack until the chassis handles are against the
front posts.
Tool-less Rail Rack Mount Servicing
1.To service the system, pull the system out from the rack.
2.Disconnect the power cable(s) and proceed with servicing the system.
3.When the servicing is completed, re-connect the power cable(s).
4.Pull up on the green tabs on each rail and slide the system back into the rack.
Note: Beware of cables when re-installing the system into the rack so that the cables do not get
pulled or interfered with.
SGI® Altix® XE210 User’s Guide19
Removing and Installing the Front Bezel
The diagram shows the front bezel. Note its orientation; the control panel is at the right. If
you are installing a bezel on your server system, make sure you position it as shown.
Figure 12. The Front Bezel
Removing the Front Bezel
Use the steps below if your system includes a front bezel.
1.Unlock the bezel.
2.Disconnect any cables attached to the control panel.
3.Pull the bezel from the server system.
TP02197
20SGI® Altix® XE210 User’s Guide
TP02199
Figure 13. Removing the Front Bezel
Installing the Front Bezel
Use the following steps.
1.At each end of the bezel, line up the center notch on the bezel with the center guide
on the rack handles.
2.Push the bezel onto the front of the server system until it clicks into place.
3.Connect any necessary cables to the front control panel area at the right side of the
server system.
Figure 14. Installing the Front Bezel
Removing and Installing the System Cover
Removing the System Cover
The server system must be operated with the system cover in place to ensure proper
cooling. You will need to remove the top cover to add or replace components inside of the
server. Before removing the chassis cover, power down the server and unplug all
peripheral devices and the AC power cable(s).
Note: A nonskid surface or a stop behind the server system may be needed to prevent the server
system from sliding on your work surface.
1.Observe the safety and ESD precautions at the beginning of this book. See “Safety
Information”.
2.Turn off all peripheral devices connected to the server. Turn off the server.
TP02200
SGI® Altix® XE210 User’s Guide21
3.Disconnect the AC power cord(s).
4.Remove the safety screw if it is installed. See letter "A" in the figure below.
5.While holding in the blue button at the top of the server system in (see letter "B"),
slide the top cover back until it stops (see letter "C").
6.Insert your finger in the notch (see letter “D”) and lift the cover upward to remove
it.
D
A
C
B
Figure 15. Removing the Server System Cover
Installing the System Cover
1.Place the cover over the server system so that the side edges of the cover sit just
inside the server system sidewalls.
2.Slide the cover forward until it clicks into place (see letter “A”).
3.(Optional) Insert the safety screw at the center of the top cover (see letter “B”) if
required.
4.Reconnect all peripheral devices and the AC power cord(s).
TP02195
22SGI® Altix® XE210 User’s Guide
B
A
TP02196
Figure 16. Installing the Server System Cover
Removing and Installing the Processor Air Duct
Always operate your server system with the processor air duct in place. The air duct is
required for proper airflow within the server system.
For instructions on adding or replacing a processor, first remove the processor air duct,
and then see “Installing or Replacing the Processor”. Return to these instructions to
reinstall the processor air duct after installing your processor and heat sink.
SGI® Altix® XE210 User’s Guide23
Removing the Processor Air Duct
1.Observe the safety and ESD precautions at the beginning of this book. See “Safety
Information”.
2.Power down the server and unplug all peripheral devices and the AC power cable.
3.Remove the server system cover. For instructions, see “Removing the System
Cover”.
4.Lift the processor air duct from its location over the two processor sockets.
TP02201
Figure 17. Removing the Processor Air Duct
24SGI® Altix® XE210 User’s Guide
Installing the Processor Air Duct
1.Observe the safety and ESD precautions at the beginning of this book. See “Safety
Information”.
2.Power down the server and unplug all peripheral devices and the AC power
cable(s).
3.Remove the server system cover. For instructions, see “Removing the System
Cover”.
4.Turn processor air duct over to reveal underside.
5.If two processors are installed: remove air dam by sliding slotted holes off duct
pins.
Notes: Do not remove the air dam if only one processor is installed.
Do not remove memory air deflector.
TP02203
Figure 18. Removing the Processor 2 Air Dam (only if two processors are
installed)
6.Place the processor air duct over the processor socket(s). See the figure below. The
front edge of the air duct should contact th e fan module. Use cautio n not to pinch or
disengage cables that may be near or under the air duct.
7.Install the server system cover. For instructions, see “Installing the System Cover”.
8.Plug all peripheral devices and the AC power cable(s) into the server.
SGI® Altix® XE210 User’s Guide25
Figure 19. Installing the Processor Air Duct
Installing and Removing Memory
The silkscreen on the board for the DIMMs displays DIMM A1, DIMM A2, DIMM B1,
DIMM B2, DIMM C1, DIMM C2, DIMM D1 and DIMM D2 starting from the center of
the board. Contact your SGI representative for qualified memory components.
Installing DIMMs
To install DIMMs, follow these steps:
1.Observe the safety and ESD precautions in “Safety Information”.
2.Turn off all peripheral devices connected to the server. Turn off the server.
3.Disconnect the AC power cord(s) from the server.
4.Remove the server's cover. See “Removing and Installing the System Cover” for
instructions on removing the server's cover.
TP02202
5.Locate the DIMM sockets (see Figure 20).
26SGI® Altix® XE210 User’s Guide
DIMM B2
Socket
DIMM B1
Socket
DIMM A2
Socket
DIMM A1
Socket
DIMM C1
Socket
DIMM C2
Socket
DIMM D1
Socket
DIMM D2
Socket
C
D
B
A
6.Make sure the clips at either end of the DIMM socket(s) are pushed outward to the
open position (see letter “A” in the figure above).
7.Holding the DIMM by the edges, remove it from its anti-static package.
8.Position the DIMM above the socket. Align the notch on the bottom edge of the
DIMM with the key in the DIMM socket. The arrow in the inset in Figure 20 is
pointing to the key in the socket (see letter “B” in the figure above).
9.Insert the bottom edge of the DIMM into the socket.
10. When the DIMM is inserted, push down on the top edge of the DIMM until both
retaining clips snap into place (see letter “C” in the figure above). Make sure the
clips are firmly in place (see letter “D” in the figure above).
SGI® Altix® XE210 User’s Guide27
TP02072
Figure 20. Installing the Memory
11. Replace the server's cover and reconnect the AC power cord(s). See “Removing
and Installing the System Cover” for instructions on installing the server's cover.
Removing DIMMs
To remove a DIMM, follow these steps:
1.Observe the safety and ESD precautions in “Safety Information”.
2.Turn off all peripheral devices connected to the server. Turn off the server.
3.Remove the AC power cord(s) from the server.
4.Remove the server's cover. See “Removing and Installing the System Cover” for
instructions on removing the server's cover.
5.Gently spread the retaining clips at each end of the socket. The DIMM lifts from
the socket.
6.Holding the DIMM by the edges, lift it from the socket, and store it in an anti-static
package.
7.Reinstall and reconnect any parts you removed or disconnected to reach the DIMM
sockets.
8.Replace the server's cover and reconnect the AC power cord(s). See “Removing
and Installing the System Cover” for instructions on installing the server's cover.
Installing or Replacing the Processor
Caution: Processor must be appropriate: you may damage the server board if you install a
processor that is inappropriate for your server. Physical damage is not covered on the
warranty. Contact your SGI representative for a list of compatible processors.
Caution: ESD and handling processors: Reduce the risk of electrostatic discharge (ESD) damage
to the processor by doing the following: (1) Touch the metal chassis before touching the
processor or server board. Keep part of your body in contact with the metal chassis to
dissipate the static charge while handling the processor. (2) Avoid moving around
unnecessarily.
Caution: Protective socket cover needs to be removed for proper cooling of the processor; failure
to remove the cover could result in damage to the system.
Installing the Processor
To install a processor, follow these instructions:
1.Observe the safety and ESD precautions in “Safety Information”.
2.Turn off all peripheral devices connected to the server. Turn off the server.
3.Disconnect the AC power cord(s) from the server.
28SGI® Altix® XE210 User’s Guide
4.Remove the server's cover. See “Removing and Installing the System Cover” for
instructions on removing the server's cover.
5.Locate the processor socket and raise the socket handle completely (see Figure 21).
TP02074
Figure 21. Lifting the Processor Socket Handle
6.Raise the CPU load plate (see Figure 22).
A
B
TP02075
Figure 22. Installing the Processor
Note: Do not touch the socket pins; they are very sensitive and easily damaged.
7.Line up the alignment marks on the processor and the socket, and insert the
processor into the socket.
Note: Make sure the alignment triangle mark and the alignment triangle cutout align correctly.
8.Remove the protective socket cover (see Figure 23).
SGI® Altix® XE210 User’s Guide29
Note: Retain the protective socket cover for use when removing a processor that will not be
replaced.
Figure 23. Removing the Socket Cover
9.Lower the CPU load plate and lower the socket lever completely.
Installing the Heat Sink(s)
The heat sink has Thermal Interface Material (TIM) located on the bottom of it. Use
caution when you unpack the heat sink so you do not damage the TIM.
1.Set the heat sink over the processor, lining up the four captive screws with the four
posts surrounding the processor.
2.Loosely screw in the captive screws on the heat sink corners in a diagonal manner.
Do not fully tighten one screw before tightening another.
A
B
TP02076
3.Gradually and equally tighten each captive screw until each is firmly tightened.
4.Reinstall and reconnect any parts you removed or disconnected to reach the
processor sockets.
5.Replace the server's cover and reconnect the AC power cord(s). See “Removing
and Installing the System Cover” for instructions on installing the server's cover.
Removing a Processor
1.Observe the safety and ESD precautions in “Safety Information”.
2.Turn off all peripheral devices connected to the server. Turn off the server.
3.Remove the AC power cord(s) from the server.
4.Remove the server's cover. See “Removing and Installing the System Cover” for
instructions on removing the server's cover.
5.Unplug the processor fan cable from the server board.
6.Loosen the four captive screws on the corners of the heat sink.
7.Twist the heat sink slightly to break the seal between the heat sink and the
processor.
8.Lift the heat sink from the processor. If it does not pull up easily, twist the heat sink
again. Do not force the heat sink from the processor. Doing so could damage the
processor.
SGI® Altix® XE210 User’s Guide31
9.Lift the processor lever.
10. Raise the CPU load plate.
11. Remove the processor.
12. If installing a replacement processor, see “Installing the Processor”. Otherwise,
install the protective socket co ver ove r th e empty processor socket and reinstall the
chassis cover.
Removing and Installing the Small Air Baffle
Some installation processes will require that you remove the small air baffle that is placed
behind the hard drive bays, near the front of your server. The steps below describe how to
remove and then install the small air baffle. Use these steps only when it is indicated as
necessary for a component installation process.
Always operate your server system with the small air baffle in place. The small air baffle
is required for proper airflow within the server system.
32SGI® Altix® XE210 User’s Guide
Removing the Small Air Baffle
1.Observe the safety and ESD precautions at the beginning of this book. See “Safety
Information”.
2.Power down the server and unplug all peripheral devices and the AC power
cable(s).
3.Remove the server system cover. For instructions, see “Removing the System
Cover”.
4.Pull up and out on the air baffle to remove it. See the figure below.
TP02204
Figure 25. Removing the Small Air Baffle
Installing the Small Air Baffle
1.Lower the baffle into the server system.
2.Snap the baffle into place as shown in the figure below.
SGI® Altix® XE210 User’s Guide33
TP02205
Figure 26. Installing the Small Air Baffle
3.Install the server system cover. For instructions, see “Installing the System Cover”.
4.Plug all peripheral devices and the AC power cable(s) into the server.
Installing and Removing a Hot-swap Hard Drive
Up to three hot-swap SATA drives can be installed.
Cautions:If you install fewer than three drives or devices, empty drive bays must be occupied by
carriers with baffles to maintain proper system cooling.
The server system does not support all hard drives. To avoid possible damage to your
server system, do not use older-style drive carriers. Contact your SGI repr esentative for a
list of supported hardware.
Installing a SATA Hot-swap Hard Disk Drive
1.Remove the front bezel if it is installed. For instructions, see “Removing the Front
Bezel”.
2.Open the latch at the front of the hard drive carrier. See letter "A" in the figure
below.
3.Pull out on the black lever and slide the carrier from the server system. See letter
"B" in the figure below.
34SGI® Altix® XE210 User’s Guide
B
A
TP02206
Figure 27. Removing Hot-swap Disk Carrier from the Server System
4.Remove the four screws that attach the plastic retention device or the previously
installed hard drive to the drive carrier. Two screws are at each side of the retention
device or the hard drive. Store the plastic retention device for future use.
B
A
TP02207
Figure 28. Removing Retention Device from Drive Carrier
5.Remove the hard drive from its wrapper and place it on an antistatic surface.
6.Set any jumpers and/or switches on the drive according to the drive manufacturer's
instructions.
7.W ith the drive circuit-side down, position the connector end of the drive so that it is
facing the rear of the drive carrier.
8.Align the holes in the drive to the holes in the drive carrier and attach it to the
carrier with the screws that were attached to the plastic retention device.
SGI® Altix® XE210 User’s Guide35
B
A
B
TP02208
Figure 29. Installing Hard Drive into Carrier
9.With the black lever in the fully open position, slide the drive assembly into the
server system. The green latch at the front of the drive carrier must be to the right.
Do not push on the black drive carrier lever until the lever begins to close by itself.
10. When the black drive carrier lever begins to close by itself, push on it to lock the
drive assembly into place.
B
Figure 30. Install Drive Assemby into the Server System
11. Install the server system cover. For instructions, see “Installing the System Cover”.
12. Install the front bezel. For instructions, see “Installing the Front Bezel”.
13. Plug all peripheral devices and the AC power cable(s) into the server.
36SGI® Altix® XE210 User’s Guide
A
TP02209
Removing a SATA Hot-swap Hard Disk Drive
1.Remove the front bezel. For instructions, see “Removing the Front Bezel”.
2.Press in on the green latch at the front of the hard drive carrier.
3.Pull out on the black lever to slide the carrier from the server system.
4.Remove the four screws that attach the hard drive to the drive carrier. Lift the drive
from the carrier. Store the drive in an anti-static bag.
5.If you are not installing a new drive, place the plastic retention device into the drive
carrier, using the four screws you removed from the hard drive.
6.Insert the screws that held the drive in the carrier into the screw locations on the
carrier for future use.
7.W ith the black lever in the fully open position, sl ide the drive carrier into the server
system. The green latch must be to the right. Do not push on the black lever until
the lever begins to close by itself.
Note: For proper airflow, the hard drive carrier must be replaced in the server system, even if
no hard drive is installed in it.
8.When the black lever begins to close by itself, push on it to lock the drive carrier
into place.
9.Install the server system cover. For instructions, see “Installing the System Cover”.
10. Install the front bezel. For instructions, see “Installing the Front Bezel”.
11. Plug all peripheral devices and the AC power cable(s) into the server.
Installing or Removing a Slimline Optical Drive
Cautions: Slimline optical drives are NOT hot swappable. Before removing or replacing the drive,
you must first take the server out of service, turn off all peripheral devices connected to
the system, turn off the system by pressing the power button, and unplug the AC power
cord from the system or wall outlet.
To maintain proper system cooling, a filler blank must be installed if you do not install a
device at this location.
SGI® Altix® XE210 User’s Guide37
Installing a Slimline Optical Drive
1.Observe the safety and ESD precautions at the beginning of this book. See “Safety
Information”.
2.Power down the server and unplug all peripheral devices and the AC power
cable(s).
3.Remove the front bezel. For instructions, see “Removing the Front Bezel”.
4.Remove the server system cover. For instructions, see “Removing the System
Cover”.
5.Insert the interposer board into the optical drive.
6.Obtain the optical drive and the drive tray.
7.Align the two holes on the left edge of the optical drive and interposer board with
the two metal tabs in the tray as shown in Figure 31 (see letter “A”).
8.Lower the opposite side of the optical drive into the tray until it clicks into place
(see letter “B”).
A
B
TP02147
Figure 31. Installing an Optical Drive into the Drive Tray
9.Screw the interposer board into the carrier.
10. Insert the optical drive tray assembly into the server system as shown in Figure 32.
11. Make sure that the back end of the interposer board plugs into the matching socket
on the backplane.
12. Verify that the blue release lever on the tray locks into place.
38SGI® Altix® XE210 User’s Guide
Figure 32. Installing an Optical Drive Assembly into the Server System
13. Install the server system cover. For instructions, see “Installing the System Cover”.
14. Install the front bezel. For instructions, see “Installing the Front Bezel”.
15. Plug all peripheral devices and the AC power cable(s) into the server.
Removing a Slimline Optical Drive
1.Observe the safety and ESD precautions at the beginning of this book. See “Safety
Information”.
2.Power down the server and unplug all peripheral devices and the AC power
cable(s).
3.Remove the front bezel. For instructions, see “Removing the Front Bezel”.
4.Remove the server system cover. For instructions, see “Removing the System
Cover”.
5.Press the blue release lever (see letter “A”) to unlock the optical drive tray and
remove the slimline optical drive tray assembly from the server system as shown in
Figure 33.
AF000355
SGI® Altix® XE210 User’s Guide39
A
B
AF000384
Figure 33. Removing the Slimline Optical Drive Assembly from the Server
6.Press downward on the side of the tray (see letter “A”) and disengage the drive
from the two metal tabs on the opposite side of the tray (see letter “B”).
7.Lift up on the optical drive (see letter “C”) to remove it from the tray.
C
B
A
AF000152
Figure 34. Removing the Slimline Optical Drive from the Tray
40SGI® Altix® XE210 User’s Guide
Filling Empty Server System Bays
A filler panel, drive blank, or empty drive carrier must be installed into an empty drive
bay . To access the drive bays, remove the front bezel. For instructions, see “Removing the
Front Bezel”. With the bezel removed, install the appropriate panel(s), blank, or empty
hard drive bay(s) as described below.
•If you do not have an optical drive installed in the slimline bay, install the slimline
filler panel.
•Install empty hard drive carriers into any remaining empty hard drive bays.
Installing and Removing the PCI Riser Assembly
Removing the PCI Riser Assembly
To remove the PCI riser assembly, use the following instructions.
1.Observe the safety and ESD precautions at the beginning of this book. See “Safety
Information”.
2.Power down the server and unplug all peripheral devices and the AC power
cable(s).
3.Remove the server system cover. For instructions, see “Removing the System
Cover”.
4.Remove the processor air duct by lifting straight up.
5.Disconnect any cables attached to any add-in cards.
6.Grasp both riser latches with thumb and forefinger (see letter “A”), and pull up to
release riser assembly.
7.Lift riser assembly straight up (see letter “B”).
SGI® Altix® XE210 User’s Guide41
A
A
B
AF000358
Figure 35. Removing PCI Riser Assembly from the Server System
8.If you need to add or replace a PCI add-in card, see “Installing and Removing a PCI
Add-in Card”.
9.If you need to add or replace a PCI riser connector, see “Replacing a PCI Riser
Card”.
10. If you removed the PCI riser assembly for another procedure, continue with that
procedure.
42SGI® Altix® XE210 User’s Guide
Installing the PCI Riser Assembly
1.Lower the riser assembly into place (see letter “A”).
2.Align the four hooks in the riser assembly with the matching slots at the back of the
server system (see letter “B”).
A
C
B
AF000363
Figure 36. Installing PCI Riser Assembly into the Server System
3.Press down uniformly until the four hooks on the rear of the PCI riser assembly
engage the server system back panel slots. The riser cards will seat into the
matching sockets on the server board.
4.Lock the retention clip as shown in the figure (see letter “C”).
5.Connect any cables to add-in cards that require them. See your add-in card
documentation for information and add-in card requirements.
6.Re-install the processor air duct. For instructions, see “Installing the Processor Air
Duct”.
7.Install the server system cover. For instructions, see “Installing the System Cover”.
8.Install the front bezel. For instructions, see “Installing the Front Bezel”.
9.Plug all peripheral devices and the AC power cable(s) into the server.
SGI® Altix® XE210 User’s Guide43
Replacing a PCI Riser Card
Caution: PCI riser connectors are NOT hot swappable. Before removing or replacing the riser
connector, you must first take the server out of service, turn off all peripheral devices
connected to the system, turn off the system by pressing the power button, and unplug the
AC power cord from the system or wall outlet.
Note: To eliminate the possibility of installing the replacement connector on the wrong side of
the PCI riser assembly, replace one connector at a time.
Removing the PCI Express* Riser Card
1.Observe the safety and ESD precautions at the beginning of this book. See “Safety
Information”.
2.Power down the server and unplug all peripheral devices and the AC power
cable(s).
3.Remove the server system cover. For instructions, see “Removing the System
Cover”.
4.Remove the processor air duct. For instructions, see “Removing the Processor Air
Duct”.
5.Disconnect any cables attached to any add-in cards.
6.Remove the PCI riser assembly. For instructions, see “Removing the PCI Riser
Assembly”.
7.Remove any add-in cards from the PCI riser connector. For instructions, see
“Removing a PCI Add-in Card”.
8.Push back on the blue release lever at the end of the riser connector (see letter “A”
in the figure below).
9.While holding the lever back, push firmly on the edge of the board, sliding it
toward the right of the riser module, to disengage the connector from the riser pins
(see letter “B” in the figure below) and remove from the server system (see letter
“C” in the figure below).
44SGI® Altix® XE210 User’s Guide
B
A
C
AF000359
Figure 37. Removing the PCI Express* Riser Card
10. Install the replacement riser connector, if desired. For instructions, see “Installing
the PCI-X* Riser Card”.
11. Install the PCI add-in card(s) if desired. For instructions, see “Installing a PCI Add-
in Card”.
12. Install the PCI riser assembly into the server system. For instructions, see
“Installing the PCI Riser Assembly”.
13. Connect any cables to add-in cards that require them. See your add-in card
documentation for information and add-in card requirements.
14. Re-install the processor air duct. For instructions, see “Installing the Processor Air
Duct”.
15. Install the server system cover. For instructions, see “Installing the System Cover”.
16. Plug all peripheral devices and the AC power cable(s) into the server.
SGI® Altix® XE210 User’s Guide45
Installing the PCI-X* Riser Card
1.Observe the safety and ESD precautions at the beginning of this book. See “Safety
Information”.
2.Power down the server and unplug all peripheral devices and the AC power
cable(s).
3.Remove the server system cover. For instructions, see “Removing the System
Cover”.
4.Remove the processor air duct. For instructions, see “Removing the Processor Air
Duct”.
5.Disconnect any cables attached to any add-in cards.
6.Remove the PCI riser assembly. For instructions, see “Removing the PCI Riser
Assembly”.
7.Remove any add-in cards from the PCI riser connector. For instructions, see
“Removing a PCI Add-in Card”.
8.Press and hold the blue riser locking lever (see letter “A” in the figure below).
9.Place riser connector onto retention pins.
10. Slide the riser connector to the left of the riser module to lock it into place (see
letter “B” in the figure below).
B
A
C
AF000360
Figure 38. Installing the PCI-X* Riser Card
11. Release the blue locking lever.
12. Install the PCI add-in card(s) if desired. For instructions, see “Installing a PCI Add-
in Card”.
13. Install the PCI riser assembly into the server system. For instructions, see
“Installing the PCI Riser Assembly”.
14. Connect any cables to add-in cards that require them. See your add-in card
documentation for information and add-in card requirements.
15. Re-install the processor air duct. For instructions, see “Installing the Processor Air
Duct”.
46SGI® Altix® XE210 User’s Guide
16. Install the server system cover. For instructions, see “Installing the System Cover”.
17. Plug all peripheral devices and the AC power cable(s) into the server.
Installing and Removing a PCI Add-in Card
The instructions below describe how to install and remove a PCI add-in card.
Installing a PCI Add-in Card
1.Observe the safety and ESD precautions at the beginning of this book. See “Safety
Information”.
2.Power down the server and unplug all peripheral devices and the AC power
cable(s).
3.Remove the server system cover. For instructions, see “Removing the System
Cover”.
4.Remove the processor air duct. For instructions, see “Removing the Processor Air
Duct”.
5.Remove the PCI riser assembly. For instructions, see “Removing the PCI Riser
Assembly”.
6.Open the rear retention clip by pushing the blue slide upward and rotating clip to
the fully open position (see letter “A”).
7.Remove the filler panel from the selected add-in card slot (see letter “B”).
8.Insert add-in card until it seats in riser card connector (see letter “C”).
B
Figure 39. IInstalling a Full-Height Add-In Card
9.Close both retention clips.
Note: Make sure that all empty add-in card slots have filler panels installed.
A
C
AF000361
SGI® Altix® XE210 User’s Guide47
10. Install the PCI riser assembly into the server system. For instructions, see
“Installing the PCI Riser Assembly”.
11. Install the processor air duct. For instructions, see “Installing the Processor Air
Duct”.
12. Install the server system cover. For instructions, see “Installing the System Cover”.
13. Plug all peripheral devices and the AC power cable(s) into the server.
Removing a PCI Add-in Card
1.Observe the safety and ESD precautions at the beginning of this book. See “Safety
Information”.
2.Power down the server and unplug all peripheral devices and the AC power
cable(s).
3.Remove the server system cover. For instructions, see “Removing the System
Cover”.
4.Remove the processor air duct. For instructions, see “Removing the Processor Air
Duct”.
5.Remove the PCI riser assembly. For instructions, see “Removing the PCI Riser
Assembly”.
6.Open the rear retention clip by pushing the blue slide upward and rotating clip to
the fully open position (see letter “A”).
7.Remove the PCI add-in card from the riser card connector (see letter “B”).
A
B
Figure 40. Removing a Full-Height Add-In Card
8.Close both retention clips.
Note: Make sure that all empty add-in card slots have filler panels installed.
9.Install the PCI riser assembly into the server system. For instructions, see
“Installing the PCI Riser Assembly”.
AF000362
48SGI® Altix® XE210 User’s Guide
10. Install the processor air duct. For instructions, see “Installing the Processor Air
Duct”.
11. Install the server system cover. For instructions, see “Installing the System Cover”.
12. Plug all peripheral devices and the AC power cable(s) into the server.
Installing and Removing the I/O Expansion
Module(s)
Installing the I/O Expansion Module(s)
1.Observe the safety and ESD precautions at the beginning of this book. See “Safety
Information”.
2.Power down the server and unplug all peripheral devices and the AC power
cable(s).
3.Remove the server system cover. For instructions, see “Removing the System
Cover”.
4.Remove the PCI riser assembly. For instructions, see “Removing the PCI Riser
Assembly”.
5.Squeeze the sides of the I/O expansion module cover(s) to disengage it from the
server system back panel and remove it. See letter “A” in the figure below.
6.Attach the standoffs to the server board (see letter “B” in the figure below) and
attach the I/O expansion module(s) to the server board (see letter “C” in the figure
below).
I/O Module
(Dual Gigabit)
I/O Module
(External SAS)
B
C
A
AF000746
Figure 41. Installing the I/O Expansion Module to the Server Board
SGI® Altix® XE210 User’s Guide49
7.Install the PCI riser assembly into the server system. For instructions, see
“Installing the PCI Riser Assembly”.
8.Install the processor air duct. For instructions, see “Installing the Processor Air
Duct”.
9.Install the server system cover. For instructions, see “Installing the System Cover”.
10. Plug all peripheral devices and the AC power cable(s) into the server.
Removing the I/O Expansion Module(s)
1.Observe the safety and ESD precautions at the beginning of this book. See “Safety
Information”.
2.Power down the server and unplug all peripheral devices and the AC power
cable(s).
3.Remove the server system cover. For instructions, see “Removing the System
Cover”.
4.Remove the PCI riser assembly. For instructions, see “Removing the PCI Riser
Assembly”.
5.Remove the I/O expansion module(s) from the server board (see letter “A” in the
figure below).
6.Remove the standoffs from the server board (see letter “B” in the figure below).
7.Install the I/O expansion module cover(s) into the system back panel (see letter “C”
in the figure below).
B
A
C
AF000749
Figure 42. Removing the I/O Expansion Module(s) from the Server Board
8.Install the PCI riser assembly into the server system. For instructions, see
“Installing the PCI Riser Assembly”.
9.Install the processor air duct. For instructions, see “Installing the Processor Air
Duct”.
50SGI® Altix® XE210 User’s Guide
10. Install the server system cover. For instructions, see “Installing the System Cover”.
11. Plug all peripheral devices and the AC power cable(s) into the server.
Replacing the Backplane Board
The instructions below describe how to replace the backplane board.
Removing the Backplane Board
1.Observe the safety and ESD precautions at the beginning of this book. See “Safety
Information”.
2.Power down the server and unplug all peripheral devices and the AC power
cable(s).
3.Remove the server system cover. For instructions, see “Removing the System
Cover”.
4.Disconnect all cables from the backplane board.
5.Remove the bridge board by lifting the retention mechanism from the backplane
and the server board (see letter “A” in the figure below), and lifting straight up (see
letter “B” in the figure below)
.
B
B
A
A
AF000373
Figure 43. Removing the Bridge Board from the Server System
SGI® Altix® XE210 User’s Guide51
6.Loosen the captive screw on the backplane board (see letter “A” in the figure
below).
7.Hold the backplane board only by the edges. Slide the backplane board to the right
to release it (see letter “B” in the figure below).
8.Lift the backplane board ov er the retention pins (see letter “C” in the figure below)
and out of the server system (see letter “D” in the figure below).
C
D
B
A
Figure 44. Removing the Backplane from the Server System
Installing the Backplane Board
1.Observe the safety and ESD precautions at the beginning of this book. See “Safety
Information”.
2.Power down the server and unplug all peripheral devices and the AC power
cable(s).
3.Remove the server system cover. For instructions, see “Removing the System
Cover”.
4.Lower the backplane board into the system (see letter “A” in the figure below) and
position the backplane board over the retention pins as shown (see letter “B”).
5.Slide the backplane board to the left (see letter “C”) to lock it in place and tighten
the captive screw (see letter “D”).
AF000370
52SGI® Altix® XE210 User’s Guide
B
C
D
Figure 45. Installing the Backplane into the Server System
6.Connect cables as necessary to the backplane board.
A
AF000371
SGI® Altix® XE210 User’s Guide53
7.Install the bridge board by opening the retention mechanism (see letter “A” in the
figure below) and inserting it into the connector on the server board (see letter “B”
in the figure below). Close the retention mechanism to hold the bridge board in
place.
B
A
C
A
C
AF000372
Figure 46. Installing the Bridge Board into the Server System
8.Install the server system cover. For instructions, see “Installing the System Cover”.
9.Plug all peripheral devices and the AC power cable(s) into the server.
54SGI® Altix® XE210 User’s Guide
Installing and Removing the Server Board
Installing the Server Board
1.Observe the safety and ESD precautions at the beginning of this book. See “Safety
Information”.
2.Power down the server and unplug all peripheral devices and the AC power
cable(s).
3.Remove the server system cover. For instructions, see “Removing the System
Cover”.
4.Remove the processor air duct. For instructions, see “Removing the Processor Air
Duct”.
5.Remove the PCI riser assembly. For instructions, see “Removing the PCI Riser
Assembly”.
6.Place the server board into the server system as shown in the figure below (see
letter “A”).
7.Attach the server board with six screws (see letter “B”).
B
A
Figure 47. IInstalling the Server Board
SGI® Altix® XE210 User’s Guide55
8.Install the PCI riser assembly. For instructions, see “Installing the PCI Riser
Assembly”.
9.Install the processor air duct. For instructions, see “Installing the Processor Air
Duct”.
10. Install the server system cover. For instructions, see “Installing the System Cover”.
11. Plug all peripheral devices and the AC power cable(s) into the server.
Removing the Server Board
1.Observe the safety and ESD precautions at the beginning of this book. See “Safety
Information”.
2.Power down the server and unplug all peripheral devices and the AC power
cable(s).
3.Remove the server system cover. For instructions, see “Removing the System
Cover”.
4.Remove the processor air duct. For instructions, see “Removing the Processor Air
Duct”.
5.Remove the PCI riser assembly. For instructions, see “Removing the PCI Riser
Assembly”.
6.Remove the six screws from the server board (see letter “A”) and lift the server
board from the server system (see letter “B”).
56SGI® Altix® XE210 User’s Guide
A
B
Figure 48. Removing the Server Board
7.Replace the server board. For instructions, see “Installing the Server Board”.
8.Install the PCI riser assembly. For instructions, see “Installing the PCI Riser
Assembly”.
9.Install the processor air duct. For instructions, see “Installing the Processor Air
Duct”.
10. Install the server system cover. For instructions, see “Installing the System Cover”.
11. Plug all peripheral devices and the AC power cable(s) into the server.
SGI® Altix® XE210 User’s Guide57
Replacing the Backup Battery
The lithium battery on the server board powers the RTC for up to 10 years in the absence
of power. When the battery start s to weaken, it loses voltage, and the server settings stored
in CMOS RAM in the RTC (for example, the date and time) may be wrong . Cont act yo ur
customer service representative or dealer for a list of approved devices.
Warning: Danger of explosion if battery is incorrectly replaced. Replace only with the same or
equivalent type recommended by the equipment manufacturer. Discard used batteries
according to manufacturer's instructions.
Advarsel: Lithiumbatteri - Eksplosionsfare ved fejlagtig håndtering. Udskiftning må kun ske med
batteri af samme fabrikat og type. Levér det brugte batteri tilbage til leverandøren.
Advarsel: Lithiumbatteri - Eksplosjonsfare. Ved utskifting benyttes kun batteri som anbefalt av
apparatfabrikanten. Brukt batteri returneres apparatleverandøren.
Varning:Explosionsfara vid felaktigt batteribyte. Använd samma batterityp eller en ekvivalent typ
som rekommenderas av apparattillverkaren. Kassera använt batteri enligt fabrikantens
instruktion.
Varoitus: Paristo voi räjähtää, jos se on virheellisesti asennettu. Vaihda paristo ainoastaan
laitevalmistajan suosittelemaan tyyppiin. Hävitä käytetty paristo valmistajan ohjeiden
mukaisesti.
58SGI® Altix® XE210 User’s Guide
1.Observe the safety and ESD precautions in “Safety Information”.
2.Turn off all peripheral devices connected to the server. Turn off the server.
3.Disconnect the AC power cord(s) from the server.
4.Remove the server's cover and locate the battery. See the documentation that came
with your server chassis for instructions on removing the server's cover.
5.Insert the tip of a small flat bladed screwdriver, or an equivalent, under the tab in
the plastic retainer. Gently push down on the screwdriver to lift the battery.
6.Remove the battery from its socket.
7.Dispose of the battery according to local ordinance.
8.Remove the new lithium battery from its package, and, being careful to observe the
correct polarity, insert it in the battery socket.
9.Close the chassis.
10. Run Setup to restore the configuration settings to the RTC.
SGI® Altix® XE210 User’s Guide59
TP02079
Figure 49. Replacing the Backup Battery
Replacing the Power Supply
Caution: The power supply is not hot-swappable. Before removing or replacing the power supply,
you must first take the server out of service, turn off all peripheral devices connected to
the system, turn off the system by pressing the power button, and unplug the AC power
cord from the system or wall outlet.
The power supply can be replaced if it fails or if one of the fans that is integrated into it
fails. To replace the power supply, use the following instructions.
1.Observe the safety and ESD precautions at the beginning of this book. See “Safety
Information”.
2.Power down the server and unplug all peripheral devices and the AC power
cable(s).
3.Remove the server system cover. For instructions, see “Removing the System
Cover”.
4.Lift the power supply to disengage it from the latch (see letter “A”) and remove the
power supply by sliding it out (see letter “B”) as shown in the figure below.
A
B
A
AF000366
Figure 50. Removing Power Supply Module
60SGI® Altix® XE210 User’s Guide
5.Insert the replacement power supply module into the power supply cage until it
clicks into place.
B
A
B
AF000367
Figure 51. Installing Power Supply Module
6.Install the server system cover. For instructions, see “Installing the System Cover”.
7.Plug all peripheral devices and the AC power cable(s) into the server.
SGI® Altix® XE210 User’s Guide61
Replacing the Control Panel
Caution: The control panel is NOT hot swappable. Before removing or replacing the contr ol panel,
you must first take the server out of service, turn off all peripheral devices connected to
the system, turn off the system by pressing the power button, and unplug the AC power
cord from the system or wall outlet.
1.Observe the safety and ESD precautions at the beginning of this book. See “Safety
Information”.
2.Power down the server and unplug all peripheral devices and the AC power
cable(s).
3.Remove the front bezel. For instructions, see “Removing the Front Bezel”.
4.Remove the server system cover. For instructions, see “Removing the System
Cover”.
5.Unplug the front panel and USB cables from the backplane (see letters “A” and “B”
n the figure below).
6.Press the latch at the back of the control panel (see letter “C” in the figure below).
7.Slide the control panel out through the front of the server system (see letter “D” in
the figure below).
A
C
D
B
AF000381
Figure 52. Removing the Control Panel Module
62SGI® Altix® XE210 User’s Guide
8.Slide the replacement control panel into the server system (see letter “A”) until it
clicks into place.
9.Connect the front panel and USB cables to the connectors on the backplane (see
letters “B” and “C”).
B
C
A
AF000382
Figure 53. Installing the Control Panel Module
10. Install the server system cover. For instructions, see “Installing the System Cover”.
11. Install the front bezel. For instructions, see “Installing the Front Bezel”.
12. Plug all peripheral devices and the AC power cable(s) into the server.
SGI® Altix® XE210 User’s Guide63
Replacing a System Fan
Caution: The system fans are NOT hot swappable. Before removing or replacing a fan, you must
first take the server out of service, turn off all peripheral devices connected to the system,
turn off the system by pressing the power button, and unplug the AC power cord from the
system or wall outlet.
Note: The fans that are integrated into the power supply cannot be r eplaced separately. If one of
the fans in the power supply fails, the power supply must be replaced.
The system fans at the front of the server system can be individually replaced if one of
them fails. Use the steps below to replace either a dual rotor fan or a single rotor fan.
1.Observe the safety and ESD precautions at the beginning of this book. See “Safety
Information”.
2.Power down the server and unplug all peripheral devices and the AC power
cable(s).
3.Remove the server system cover. For instructions, see “Removing the System
Cover”.
4.Disconnect the fan cable from the backplane (see letter “A”). Lift the failed fan
from the module (see letter “B”).
A
B
AF000368
Figure 54. Removing a Fan from the Fan Module
5.Position the replacement fan so the connector on the fan is at the right and pointing
down.
6.With the fan oriented correctly, insert the fan into the fan module (see letter “A”),
and insert the fan cable into the matching connector on the backplane (see letter
“B”).
64SGI® Altix® XE210 User’s Guide
B
A
AF000369
Figure 55. Installing a Fan into the Fan Module
7.Install the server system cover. For instructions, see “Installing the System Cover”.
8.Plug all peripheral devices and the AC power cable(s) into the server.
SGI® Altix® XE210 User’s Guide65
Installing and Removing the Rack Handles
Installing the Rack Handles
1.Observe the safety and ESD precautions at the beginning of this book. See “Safety
Information”.
2.Power down the server and unplug all peripheral devices and the AC power
cable(s).
3.Remove the server system cover. For instructions, see “Removing the System
Cover”.
4.Align the rack handle with the two holes on the side of the server system as shown
in the figure below.
5.Attach the rack handle to the server system with two screws as shown in the figure
below.
6.Install the server system cover. For instructions, see “Installing the System Cover”.
7.Install the front bezel. For instructions, see “Installing the Front Bezel”.
8.Plug all peripheral devices and the AC power cable(s) into the server.
66SGI® Altix® XE210 User’s Guide
AF000377
Figure 56. Installing the Rack Handle
Removing the Rack Handles
1.Observe the safety and ESD precautions at the beginning of this book. See “Safety
Information”.
2.Power down the server and unplug all peripheral devices and the AC power
cable(s).
3.Remove the front bezel. For instructions, see “Removing the Front Bezel”.
4.Remove the server system cover. For instructions, see “Removing the System
Cover”.
5.Remove the two screws holding the rack handle in place, and remove the rack
handle from the server system as shown in the figure below.
AF000378
Figure 57. Removing the Rack Handle
6.Install the server system cover. For instructions, see “Installing the System Cover”.
7.Plug all peripheral devices and the AC power cable(s) into the server.
SGI® Altix® XE210 User’s Guide67
3Server Utilities
Using the BIOS Setup Utility
This section describes the BIOS Setup Utility options, which is used to change server
configuration defaults. You can run BIOS Setup with or without an operating system
being present.
Starting Setup
You can enter and start the BIOS Setup Utility after you turn on the server and the Power
On Self Test (POST) completes the memory test.
During the POST, you will see this prompt:
Press <F2> to enter SETUP
When CMOS/NVRAM has been corrupted, you will see other prompts but not the <F2>
prompt:
Warning: CMOS checksum invalid
Warning: CMOS time and date not set
In this case, the BIOS will load default values for CMOS and attempt to boot.
If You Cannot Access Setup
If you are not able to access BIOS Setup, you might need to clear the CMOS memory. For
instructions on clearing the CMOS, see "Clearing the CMOS".
Setup Menus
Each BIOS Setup menu page contains a number of features. Except for those features that
are provided only to display automatically configured information, each feature is
associated with a value field that contains user-selectable parameters. These parameters
can be changed if you have adequate security rights. If a value cannot be changed for any
reason, the feature's value field is inaccessible.
Note: You can specify user-default BIOS settings by choosing the User Default BIOS option
under the EXIT tab in BIOS. You can save and restore these settings.
SGI® Altix® XE210 User’s Guide69
Table 3 describes the keyboard commands you can use in the BIOS Setup menus.
Table 3. Setup Menu Key Use
Key to PressDescription
<F1>Pressing <F1> on any menu invokes the general help window.
Left and right arrowsThe left and right arrow keys are used to move between the major menu
pages. The keys have no affect if a submenu or pick list is displayed.
Up arrowSelect Item up - The up arrow is used to select the previous value in a
menu item's option list, or a value field pick list. Pressing the <Enter>
key activates the selected item.
Down arrowSelect Item down - The down arrow is used to select the next value in a
menu item's option list, or a value field pick list. Pressing the <Enter>
key activates the selected item.
<F5> or <->Change Value - The minus key or the <F5> function key is used to
change the value of the current item to the previous value. This key
scrolls through the values in the associated pick list without displaying
the full list.
<F6> or <+>Change Value - The plus key or the <F6> function key is used to change
the value of the current menu item to the next value. This key scrolls
through the values in the associated pick list without displaying the full
list. On 106-key Japanese keyboards, the plus key has a different scan
code than the plus key on the other keyboard, but it has the same effect.
<Enter>Execute Command - The <Enter> key is used to activate submenus
when the selected feature is a submenu, or to display a pick list if a
selected feature has a value field, or to select a sub-field for multi-valued
features like time and date. If a pick list is displ ayed, the <Enter> key will
undo the pick list, and allow another selection in the parent menu.
<Esc>Exit - The <Esc> key provides a mechanism for backing out of any field.
<F9>Setup Defaults - Pressing <F9> causes the following to appear:
This key will undo the pressing of the <Enter> key. When the <Esc> key
is pressed while editing any field or selecting features of a menu, the
parent menu is re-entered. When the <Esc> key is pressed in any
submenu, the parent menu is re-entered. When the <Esc> key is
pressed in any major menu, the exit confirmation window is displayed
and the user is asked whether changes can be discarded.
Setup Confirmation
Load default configuration now?
[Yes] [No]
If "Yes" is selected and the <Enter> key is pressed, all Setup fields are
set to their default values. If "No" is selected and the <Enter> key is
pressed, or if the <Esc> key is pressed, the user is returned to where
they were before <F9> was pressed without affecting any existing field
values.
70SGI® Altix® XE210 User’s Guide
Table 3. Setup Menu Key Use (Cont’d)
Key to PressDescription
<F10>Save and Exit - Pressing <F10> causes the following message to
appear:
If "Yes" is selected and the <Enter> key is pressed, all changes are
saved and Setup is exited. If "No" is selected and the <Enter> key is
pressed, or the <Esc> key is pressed, the user is returned to where they
were before <F10> was pressed without affecting any existing values.
BIOS Default Settings
The following tables show the factory-configured BIOS settings for SGI Altix XE family
systems.
Note: Most system configurations use the settings shown in the “Standard Settings” column.
However, certain settings differ from the standard settings for Altix XE240 systems with
active backplanes and for Altix XE210 systems with passive backplanes. These setting
differences ar e shown in the “XE240 Active” column and the “XE210 Passive” column of
each table.
Setup Confirmation
Save Configuration changes and exit now?
[Yes] [No]
Table 4. Settings on the Main Screen
Differences
OptionStandard Settin gs
Quiet Boot
POST Error Code
System Date
System Time
Enable
Disable
date
time
XE240 Active XE210 Passive
Table 5. Settings on the Advanced Screen
Differences
OptionStandard Settings
Processor
Enhanced Speedstep Technology Enable
XE240 Active XE210 Passive
SGI® Altix® XE210 User’s Guide71
Table 5. Settings on the Advanced Screen (Cont’d)
Differences
OptionStandard Settings
Dual Core Enable
Virtualization Technology Disable
Execute Disable Bit Enable
Hardware Prefetch Enable Disable Disable
Adjacent Cache Line Prefetch Enable
Processor Re-Test Enable
Processor 1 Information data
Processor 2 Information data
Memory
Select Mem RAS Config RAS Disable
ATA Controller
Onboard Path Controller Enable
Onboard SATA Controller Enable Disable Enable
SATA Mode Enhanced
AHCI Mode Disable ------ Enable
XE240 Active XE210 Passive
Staggered Spinup Support ------ ------ Enable
Configure SATA as RAID Disable
Mass Storage
(These options are valid only on systems with an active backplane.)
SAS Controller Enable Enable ----- Configure SAS as SW RAID Disable
Serial Port
Serial A Enable Enable
Serial B Enable Enable
USB Configuration
USB Controller Enable
Legacy USB Support Enable
Port 60/64 Emulation Disable
Device Reset Timeout 20 sec
72SGI® Altix® XE210 User’s Guide
Table 5. Settings on the Advanced Screen (Cont’d)
Differences
OptionStandard Settings
USB 2.0 Controller Enable
PCI
PCI Memory Mapped I/O Space 2.5GB
Onboard Video Enable
Dual Monitor Video Disable
Onboard NIC ROM Enable
NIC1 MAC Address data
NIC2 MAC Address data
I/O Acceleration Technology Enable
System and Acoustic Performance Configuration
Set Fan Profile Performance
Altitude 301m-900m
Security
Admin Password Blank
Front Panel Lockout Disable
XE240 Active XE210 Passive
Server Management
Assert NMI on SERR Enable
Assert NMI on PERR Enable
Resume on AC Power Loss Stay off
Clear System Event Log Disable
FRB-2 Enable Enable
O/S Boot Watchdog Timer Disable
Console Redirect
Console Redirect Disable SerialB SerialB
Flow Control ------ RTS/CTS RTS/CTS
Baud Rate ------ 115.2K 115.2K
Terminal Type ------ PC-ANSI PC-ANSI
Legacy OS Redirection ------ Enable Enable
SGI® Altix® XE210 User’s Guide73
Table 5. Settings on the Advanced Screen (Cont’d)
Differences
OptionStandard Settings
System Information Use this option to view FRU data, and BMC, FRU, and HSC Revision
data.
Boot Options
Boot Timeout 0
Boot Option #1 Primary Master
CDROM
Boot Option #2 #300 IDM1 LUN0 ATA
Boot Option #3 IBA GE Slot 0500 v
Boot Option #4 EFI Shell
Hard Disk Order Use this option to specify the drive order.
Network Device Order Use this option to specify the network device order.
Boot Manager Use this option to specify the device to boot.
Error Manager Note: Blank.
Exit
Save Changes and Exit Reboot=F10
Discard Changes and Exit Goes to the Select the Boot Device option.
XE240 Active XE210 Passive
Save Changes Stays in the BIOS.
Discard Changes Stays in the BIOS.
Restore Defaults Defaults=F9
Save as User Default Values Saves your settings.
Restore User Default Values Restores your settings.
74SGI® Altix® XE210 User’s Guide
Clearing the Password
TP02080
If the user or administrator password(s) is lost or forgotten, moving the password clear
jumper into the "clear" position clears both passwords. The password clear jumper must
be restored to its original position before a new password(s) can be set.
1.Power down the system and disconnect the AC power.
2.Open the server chassis.
3.Move the jumper from the normal operation position, Password Clear Protect, at
pins 1 and 2 to the Password Clear Erase position, covering pins 2 and 3.
BMC Force
Update Mode
2
3
J1D2
Password
Reset
2
3
J1D3
Clear
CMOS
2
3
J1D1
Disable
Enable
Figure 58. Clear Password Jumper
4.Wait five seconds.
5.Return the Password Clear jumper to the Password Clear Protect position, covering
pins 1 and 2.
6.Close the server chassis.
7.Reconnect the AC power and power up the server.
8.The password is now cleared and can be reset by going into BIOS setup.
SGI® Altix® XE210 User’s Guide75
Clearing the CMOS
TP02080
If you are not able to access the BIOS setup screens, the CMOS Clear jumper will need to
be used to reset the configuration RAM.
1.Power down the system and disconnect the AC power.
2.Open the server.
3.Move the jumper from the normal operation position, CMOS Clear by BMC, at
pins 1 and 2 to the CMOS Clear Force Erase position, covering pins 2 and 3.
BMC Force
Update Mode
2
3
J1D2
Password
Reset
2
3
J1D3
Clear
CMOS
2
3
J1D1
Disable
Enable
Figure 59. Clear CMOS Jumper
4.Wait five seconds.
5.Return the CMOS Clear jumper to the CMOS Clear by BMC location, covering
pins 1 and 2.
6.Close the server chassis.
7.Reconnect the AC power and power up the system.
8.The CMOS is now cleared and can be reset by going into the BIOS setup.
76SGI® Altix® XE210 User’s Guide
Appendix A:Technical Reference
Cable Routing
When you add or remove components from your server system, make sure your cables are
routed correctly before reinstalling the server system cover. Use caution to make sure no
cables or wires are pinched and that the airflow from the fans is not blocked. Use the
figures below to determine the correct cable routing.
BC
A
Not used
Not used
B
I/O Module
C
D
E
F
G
H
I
J
K
L
M
(optional)
Power Supply
Bridge Board
Backplane Board
Power to Server Board
Power to Server Board
Power to Server Board
Power to Backplane Board
Control Panel USB
Control Panel Data
Fan Power Cables
(active shown)
(Auxiliary.)
(Main)
(CPU)
D
G
H
I
J
F
A
E
M
L
K
SGI® Altix® XE210 User’s Guide77
Figure 60. Cable Routing
SATA Connections
Use the figure below to determine the proper SATA cabling.
A
2
1
0
B
2
1
0
A
Figure 61. Connecting SATA Cables
AF000375
78SGI® Altix® XE210 User’s Guide
B
A
AF000376
Figure 62. Cabling Around the Small Air Baffle
600W Single Power Supply Input Voltages
•100-127V at 50/60 Hz; 8.55 A max.
•200-240V at 50/60 Hz; 4.3 A max.
SGI® Altix® XE210 User’s Guide79
600W Single Power Supply Output Voltages
The table below lists the total wattage available from the power subsystem for each
voltage. Ensure that your loads do not exceed the combined total wattage of 600 Watts.
For information about calculating the power usage for your configuration, see
"Calculating Power Usage."
Table 6. Power Supply Output Capability
Vo ltageMaximum Current
+3.3 V15 A
+5.0 V30 A
+5 V Standby6.0 A
+12.0 20 A
-12.0 V2.0 A
Warning: Do not exceed a combined power output of 90 Watts for the +5 V and +3.3 V outputs.
Exceeding a combined 90 Watts will overload the power subsystem and may cause the
power supplies to overheat and malfunction.
80SGI® Altix® XE210 User’s Guide
System Environmental Specifications
Table 7. System Environmental Specifications
Temperature
Non-operating
Operating
Humidity
Non-operating90% relative humidity (non-condensing) at 30 °C.
Shock
Operating
Packaged
Acoustic noise7 Bels in sound power for a typical office ambient temperature
-40 ° to 70 °C.
10 ° to 35 °C; derated 0.5 °C for every 1000 ft (305 m) to a maximum of
10,000 ft.
2.0 g, 11 msec, 1/2 sine
Operational after an 18" free fall.
(65-75 °F). Your selection of peripherals may change the noise level.
Electrostatic
discharge (ESD)
Tested to 15 kilovolts (kV); no component damage.
SGI® Altix® XE210 User’s Guide81
Appendix B:Troubleshooting
This chapter helps you identify and solve problems that might occur while you are using
the system.
For any issue, first ensure you are using the latest firmware and files. Firmware upgrades
include updates for BIOS, the Baseboard Management Controller (BMC), and the hotswap controller (HSC). In addition to the server firmware and files, also update any
drivers used for components you have installed in your system, such as video drivers,
network drivers, and SATA drivers. See the SGI Altix XE Platform Upgrade CD for
information about the latest firmware, drivers, etc.
If you are unable to resolve your server problems on your own, see “Product Support” for
assistance.
Resetting the System
Before going through in-depth troubleshooting, attempt first to reset your system using
one of the methods below.
Table 8. Resetting the System
To do thisPress
Soft boot reset to clear the system memory and reload the operating
system
Clear system memory, restart POST, and reload the operating systemReset button
Cold boot reset. Turn the system power off and then on. This clears
system memory, restarts POST, reloads the operating system, and halts
power to all peripherals
Reset the BMC and get it back to a stable stateRemove AC
<Ctrl+Alt+Del>
Power off/on
button
power from the
server for one
minute
SGI® Altix® XE210 User’s Guide83
Problems Following Initial System Installation
Problems that occur at initial system startup are usually caused by an incorrect installation
or configuration. Hardware failure is a less frequent cause. If the problem you are
experiencing is with a specific software application, see “Problems with Newly Installed
Application Software”.
First Steps Checklist
•Is AC power available at the wall outlet?
•Are the power supplies plugged in? Check the AC cable(s) on the back of the chassis
and at the AC source.
•Are all cables correctly connected and secured?
•Are the processors fully seated in their sockets on the server board?
•Are all DIMMs fully seated in their sockets on the server board?
•Are all standoffs in the proper location and not touching any co mponents, causing a
potential short?
•Are all add-in PCI boards fully seated in their slots on the server board?
•Are all jumper settings on the server board correct?
•Are all jumper and switch settings on add-in boards and peripheral devices correct?
To check these settings, refer to the manufacturer's documentation that comes with
them. If applicable, ensure that there are no conflict–for example, two add-in boards
sharing the same interrupt.
•Are all peripheral devices installed correctly?
•If the system has a hard disk drive, is it properly formatted or configured?
•Are all device drivers properly installed?
•Are the configuration settings made in Setup correct?
•Is the operating system properly loaded? See the operating system documentation.
•Did you press the system power on/off switch on the front panel to turn the server on
(power on light should be lit)?
•Is the system power cord properly connected to the system and plugged into a
NEMA 5 15R outlet for 100-120V or a NEMA 6-15R outlet for 200-240V ?
•Were all integrated components purchased or obtained from SGI?
84SGI® Altix® XE210 User’s Guide
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