SIIG US2265 User Manual

USB 2.0+1394+UltraATA RAID

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User’s Manual

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5 YEAR W ARRANTY REGISTRA TION CARD

PRODUCT NAME MODEL NUMBER

USB 2.0+1394+UltraATA RAID US2265

FCC RULES: TESTED TO COMPLY WITH FCC PART 15, CLASS B
OPERATING ENVIRONMENT: FOR HOME OR OFFICE USE

FCC COMPLIANCE STATEMENT:

This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.

FCC NOTICE:

This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio
frequency energy and if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio and
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more
of the following measures:

• Reorient or relocate the receiving antenna

• Increase the separation between the equipment and the receiver

• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected

• Consult the dealer or an experienced radio or TV technician for help

Caution:

Any changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to operate
this equipment

THE PARTY RESPONSIBLE FOR

PRODUCT COMPLIANCE

SIIG, Inc.

6078 Stewart Ave.

Fremont, CA 94538-3152

USB2.0+1394+UltraATA RAID is a trademark of SIIG, Inc.
SIIG and SIIG logo are registered trademarks of SIIG, Inc. Microsoft and Windows are
registered trademarks of Microsoft Corporation. Pentium is a registered trademark of Intel
Corporation. Other names used in publication are for identification only and may be
trademarks of their respective companies.

October, 2002 Copyright © 2002 by SIIG, Inc. All rights reserved.

User's Manual

iv

Contents

Chapter 1: Introduction

1-1 Unpacking Your USB 2.0+1394+UltraATA RAID ..... 1-1

1-1.1 Static Electricity Precaution .............................. 1-1

1-1.2 Record the Serial Number ................................. 1-2

1-2 Introducing the USB 2.0+1394+UltraATA RAID ....... 1-2

1-2.1 Key Features and Benefits ................................. 1-2

1-2.2 System Requirements ......................................... 1-4

1-2.3 Board Layout ....................................................... 1-4

Chapter 2: RAID

2-1 RAID Overview ............................................................ 2-1

2-1.1 RAID 0 (striping) ................................................ 2-1

2-1.2 RAID 1 (mirroring) ............................................. 2-2

2-1.3 RAID 0+1 (Mirror-Striping)............................... 2-2

2-2 BIOS Overview ............................................................. 2-2

2-3 Creating RAID Arrays.................................................. 2-3

2-3.1 RAID 0 (striping) ................................................ 2-4

2-3.2 RAID 1 (mirroring) ............................................. 2-4

2-3.3 RAID 1 (mirroring) Existing Installation ......... 2-5

2-3.4 RAID 0+1 (mirror-striping) ............................... 2-5

2-4 Deleting RAID Arrays .................................................. 2-6

2-5 Using Auto RAID setup ............................................... 2-6

2-5.1 RAID 0 (striping) ................................................ 2-6

2-5.2 RAID 1 (mirroring) ............................................. 2-7

2-5.3 RAID 0+1 (mirror-striping) ............................... 2-7

2-6 Creating a Spare Drive ................................................. 2-7

2-7 Resolving Conflicts ....................................................... 2-8

2-8 Rebuilding a Failed Mirrored Set ............................... 2-8

2-9 Rebuilding a Failed Mirrored-Striped Set ................. 2-9

Contents

v

Chapter 3: Installation

3-1 Hardware Installation .................................................. 3-1

3-2 Device Connection........................................................ 3-2

3-3 Software Installation .................................................... 3-3

3-3.1 Driver Installation Windows 98SE ................... 3-3

3-3.2 Driver Installation Windows ME...................... 3-4

3-3.3 Driver Installation Windows 2000 .................... 3-5

3-3.4 Driver Installation Windows XP ....................... 3-5

3-3.5 Verify Driver Installation ................................... 3-7

3-4 CMD Medley GUI Installation ................................... 3-7

Chapter 4: Using Utilities

4-1 Introducing the CMD Medley GUI ............................ 4-1

4-2 Using the CMD Medley GUI ...................................... 4-1

4-3 CMD Medley Configuration Menu ........................... 4-7

Chapter 5: Technical Support and Product Return

5-1 Overview ....................................................................... 5-1

5-2 Web Site .......................................................................... 5-1

5-3 Technical Support ......................................................... 5-2

5-4 Return Merchandise Authorization (RMA) .............. 5-2

5-5 UK Warranty & Support Information ........................ 5-4

User's Manual

vi

The purpose of this manual is to introduce you to your
USB 2.0+1394+UltraATA RAID. It will guide you on how to
install the card and software for proper operation in your
computer. Please save this manual for future reference in the
event you wish to connect other devices to your system.

This manual is comprised of the following sections:

Chapter 1: Introduction

Provides unpacking instructions, and
introduces features and specifications of this
board.

Chapter 2: RAID

General overview of RAID with instructions
on how to configure your RAID arrays.

Chapter 3: Installation

Describes how to install the card, drivers and
utilities to your system.

Chapter 4: Using Utilities

Describes how to use the CMD Medley GUI
in Windows.

Chapter 5: Technical Support and Product Return

Provides instructions on how to obtain
technical support or return a product in the
event of a problem.

About This Manual

Introduction

1-1

Thank you for your purchase of the USB 2.0+1394+UltraATA RAID.
SIIG’s goal is to provide its customers with reliable, high quality
products and customer support.

Before installing the board, please review this chapter for unpack­ing instructions and an overview of the key features. Then refer to
later chapters for installation instructions.

1-1 Unpacking the USB 2.0+1394+UltraATA RAID

Before installing the board, verify that the following items are in­cluded in the packaging carton:

• One USB 2.0+1394+UltraATA RAID controller

• Two driver diskettes

• Two 40-pin/80-wire Ultra ATA cables

• This comprehensive user’s manual

Please consult your dealer if any item is damaged or missing.

1-1.1 Static Electricity Precaution

One of the routine precautions you must be aware of when work­ing with computer components is the problem of static electricity
discharge. Leave the product in its static-resistant bag until you
are ready to install it.

Caution: Static electricity discharge may permanently dam­age your system. In order to avoid possible static electricity
discharge during installation procedures, please follow the
guidelines below:

• Discharge any static electricity build up in your body by
touching a large grounded metal surface or the
computer’s case (if plugged in), for a few seconds.

• Avoid any contact with internal parts and handle card
only by its edges.

Chapter 1
Introduction

1-2

User's Manual

1-1.2 Record the Serial Number

In order for SIIG's Technical Support or Customer Service
Department to give you prompt service, you will need the follow­ing product information. The serial number label is located on

the side of the box and on the back of the board.

Serial Number: _____________________________

Part Number: _____________________________

Date purchased: _____________________________

S/N XXXXXXXXXXXX XX-XXXXXX

Part No.

Serial No.

Please take a moment to record the serial number.

1-2 Introducing the USB 2.0+1394+UltraATA RAID

The USB 2.0+1394+UltraATA RAID is a three-in-one board design
to add USB 2.0 (480 Mbps), IEEE 1394a (FireWire) (400 Mbps), and
UltraATA/100 RAID (100 Mbps) interfaces into your computer at
once.

1-2.1 Key Features and Benefits

• Fully compliant with PCI Plug-n-Play 2.2

USB 2.0 Interface:

• Compliant with USB specification rev. 2.0

• Supports high-speed (480 Mbps), full-speed (12 Mbps) and
low-speed (1.5 Mbps) data transfer modes for simultaneous
operation of multiple USB 2.0/1.1 devices

• Hot-swapping feature allows you to connect/disconnect
devices without first turning your system off

• Works with various types of USB devices including hubs, PC
video cameras, printers, scanners, CD-R/Ws, DVD-RAMs,
CF/SM/SD/MMC/Memory Stick memory card readers,
removable drives, digital cameras, and more

Introduction

1-3

Note: USB 1.1 devices are limited to USB 1.1 speeds even when
they are connected to USB 2.0 host adapter or USB 2.0 hubs.

1394a (FireWire) Interface:

• IEEE 1394-1995, P1394a (rev. 1.1) and OHCI Interface specifi­cation 1.0 compliant

• Supports serial bus data transfer rates of 100, 200 and 400
Mbps

• Hot-swapping feature allows you to connect/disconnect
devices without first turning your system off

• Works with various types of 1394 devices including DV
camcorders/cameras, hard disk drives, CD-RWs, DVD­RAMs, removable drives, scanners, and other audio/video
devices

UltraATA 100 RAID Interface:

• Supports up to 100 MB/s data transfer rate with Ultra ATA/
100 hard disk drives

• Provides backward compatible with ATA 66/33 and EIDE/
Fast ATA-2 hard disk drives

• Supports RAID 0, RAID 1 and RAID 0+1 and allows RAID
set to act as bootable drive

• Built-in 128-byte FIFO per ATA channel for faster data
transfer

• Allows HDDs with different sizes to be configured in a RAID
set

• Functions as regular controller when RIAD function is not
configured

• System GUI monitoring utility to manage RAID arrays

• Supports Drive Mode Ultra DMA 0-5; Multiword DMA 0-2;
and PIO 0-4.

• Supports up to four devices including hard disk drives,
DVD/CD-ROM/Writers, LS-120, tape, MO, and other ATAPI
devices

• Supports spare drive feature to easily restore failed hard disk
in an array

1-4

User's Manual

1

1

Figure 1. Board Layout

UltraATA 100 RAID

Connectors

IDE2

IDE1

Internal
1394 Port

Internal
USB Port

USB

USB

USB

1394

1394

1-2.2 System Requirements

• Pentium class computer with one available PCI slot

• Windows 98SE/ME/2000/XP

Recommended system for Digital Video capturing/editing:

• Pentium II 400 MHz computer

• 64 MB RAM and CD-ROM drive

• 1 GB of available hard disk space

• Video card with 4 MB RAM (PCI or AGP)

• Windows 98SE or later

1-2.3 Board Layout

RAID

2-1

Chapter 2
RAID

2-1 RAID Overview

Historically, the cost of implementing RAID in the small office
or home office environment has not been cost effective. When first
developed, RAID was an acronym for Redundant Array of
Inexpensive Drives. This, however, was changed to Redundant
Array of Independent Disks, for it was the more expensive
SCSI disk drives with superior performance and capacity which
captured the dominant share of the RAID market. But today’s
technology is changing, and the performance/capacity gap
between SCSI and ATA is quickly getting smaller. With the
increased performance of ATA/100 host controllers and higher
capacity ATA drives coming to market, the time is right to put ATA
RAID to work in the small office, home office environment and
CMD Medley (RAID-Monitoring utility in Windows) is just the
software to do that.

RAID was designed to greatly enhance two main categories of data
storage, performance and data integrity. RAID 0 (striping) can
actually increase the performance of sustained data transfer rates.
The second benefit of RAID is data redundancy. With RAID 1
(mirroring) an identical image of your data is placed on another
drive or set of drives. Should your main drive fail your data is
secure and available from the mirrored second drive.
For performance and data redundancy, use RAID 0+1
(mirror + stripping).

2-1.1 RAID 0 (striping)

Striping is a performance oriented, non-redundant data mapping
technique. It does not provide fault tolerance. Data is spread
accross all disks in the stripe set allowing multiple I/O operations
enhancing performance by taking advantage of today bus
mastering technology. The drawback is when one disk fails the

whole group fails. Two to four disks are required for striping.

User's Manual

2-2

2-1.2 RAID 1 (mirroring)

Mirroring provides fault tolerance by making an exact duplicate of
existing disks. The mirrored disk can then take over if the source
disk fails. The mirror approach provides excellent fault tolerance
to protect your valuable data. Two disks are required for a single

RAID 1 set.

2-1.3 RAID 0+1 (mirror-striping)

RAID 0+1 combines mirroring with striping. This RAID array
provides fault tolerance and increases disk I/O performance. Four
disks are required for RAID 0+1.

2-2 BIOS Overview

Creating and dissolving RAID sets are currently functions found in
the BIOS. During bootup, the following message will appear,
pausing for a few moments to allow the user to choose what to do:

Press F3 to enter RAID utility

In order to properly prepare and maintain a storage system, the
user needs to be aware of which drive was installed as the Primary
Master, Primary Slave, Secondary Master and Secondary Slave.
Identifying these drives will not only be useful because they are
reported in order in the BIOS as well in the CMD Medley (RAID­Monitoring utility in Windows), but when optimizing RAID sets,
it is best to use drives from different channels. It is also helpful to
know which drive is which if the disk drives are not all of equal size.

Disk Drive and Set Reporting (Numbering)

Before creating or dissolving Raid Sets, it is also important to
understand how each different piece of software reports both the
physical disk drives and “Sets,” which could be either an
independent drive or an actual RAID set consisting of two to four
drives.

For example, the BIOS and CMD Medley (RAID-Monitoring utility
in Windows) will report the four physical disk drives as 0-3 while
reporting each Set as 1-4.

RAID

2-3

“Set” numbers are assigned in the RAID utility based on the
assigned disk number of the physical drives, with the lowest
numbered drives being part of the lowest numbered sets. Therefore,
Drive 0 will ALWAYS be part of Set 1, no matter if it is a single disk
or part of a RAID set. Drive 1 could be part of Set 1 if it is part of a
RAID set with Drive 0. If not, it will be part of Set 2.

For example, if a striped set were created with drives 1 and 2, the
sets would be (the physical drive number is in the brackets):

Set: 1 <0> Manufacturer Model <PM> 19541 MB
Set: 2 <1,2> CMD Stripe set <PS> 39081 MB
Set: 3 <3> Manufacturer Model <SS> 19541 MB

If another striped set were created with drives 0 and 3, it would be:

Set: 1 <0,3> CMD Stripe set <PM> 39081 MB
Set: 2 <1,2> CMD Stripe set <PS> 39081 MB

Windows, on the other hand, does not report the physical disk
drives, but only the Sets (even if they are representing single,
independent disk drives). However, Windows calls the sets
“drives.” In other words, it sees a RAID Set as a single drive of
whatever size the RAID Set reports. In Windows, the numbering of
each set (drive) will differ depending on which operating system is
being used as well as other devices currently installed on the
computer. It will almost always be different than that reported in
the BIOS or CMD Medley (RAID-Monitoring utility in Windows).
However, THE ORDER of the sets reported in the BIOS and CMD
Medley GUI will be maintained in Windows such that Set 1 in the
BIOS will be the first drive reported in any of the Windows
operating systems. Set 2 will always be the second drive, and so
forth..

2-3 Creating RAID Arrays

The UltraATA RAID BIOS will list the hard drives attached to the
controller. The physical drives are labeled 0, 1, 2, 3. Use this
numbering sequence when defining the drives in your RAID
Arrays. CMD Medley (RAID-Monitoring utility in Windows)
provides three RAID set types, Stripe (RAID 0), Mirror (RAID 1),

and Mirror-Stripe (RAID 0+1).

User's Manual

2-4

2-3.1 RAID 0 (striping)

This RAID array to be used on New/Blank hard drives, do not
stripe an existing Windows installation.

1. As the BIOS boots press F3 when prompted to enter

the RAID BIOS utility.

2. At the next screen press F2 to form a RAID set.

3. Press F1 to create RAID 0.

4. Choose the chunk size to be used in the RAID set

(64 is recommended).

5. Choose the number of drives in your stripe set.

6. Assign the drives to be used. For optimal performance,

alternate drives from seperate IDE
channels.

7. After all drives are entered, press Y to create the

RAID set.

8. Press ESC to exit the RAID BIOS and

boot your computer.

9. Continue with Fdisk and Format steps as if you are

installing a conventional hard drive.

2-3.2 RAID 1 (mirroring)

Use this section to mirror New/Blank hard drives.

1. As the BIOS boots press F3 when prompted to enter

the RAID BIOS utility.

2. At the next screen press F2 to form a RAID set.

3. Press F2 to create RAID 1. In a Mirrored RAID Set the source

drive needs to be equal to or smaller than the destination
drive. For optimal performance the source drive and
destination drive should be on separate IDE channels.

4. Answer N to Auto Setup.

5. Assign the Source drive, then assign the Destination drive.

6. Answer N when asked to Copy from Source to Destination.

7. Answer Y to Enable Auto-Rebuild.

8. When asked Are you Sure?, press Y to accept .

RAID

2-5

9. Press ESC to exit the RAID BIOS and boot the computer.

10. Continue with Fdisk and Format steps as if you were

installing a conventional hard drive.

2-3.3 RAID 1 (mirroring)

Use this section to mirror an existing Windows installation or data
hard drive.

1. Connect the two hard drives. Follow each hard drive

manufacturers recommended jumper settings. Start the
computer.

2. Press F3 when prompted to enter the RAID BIOS utility.

3. Press F2 to enter the RAID setup screen.

4. Press F2 to form Raid set 1 (mirror).

5. Answer N to Automatic setup .

6. Assign the Source drive, then assign the Destination drive.

7. Press Y to copy from the Source to the Destination drive.

8. Press N to Offline copy.

9. Answer Y to Enable Auto-Rebuild.

10. When asked Are You Sure?, press Y to accept.

11. Press ESC to exit the RAID BIOS utility. Ignore the BIOS

error message and continue booting. The mirror rebuilds
automatically.

2-3.4 RAID 0+1 (mirror-striping)

This RAID set is used on New/Blank hard drives, do not use this
on an existing Windows installation. To create a Mirror-Striping
set four hard drives are required.

1. As the BIOS boots press F3 when prompted to enter the

RAID BIOS utility.

2. At the next screen press F2 to form a RAID set.

3. Press F3 to create RAID 0+1.

4. Choose the chunk size by pressing the appropriate

number key (64 is recommended).

5. Enter the first Source drive, then enter the second source

drive.

User's Manual

2-6

Note: To optimize performance, configure both source drives
to be from different channels and configure both destination
drives to be from different channels.

6. Enter the first destination drive, then enter the second

destination drive.

7. Enter Y to accept the RAID configuration.

8. On the following screen press ESC to exit the RAID

configuration utility and reboot the computer.

9. Continue with Fdisk and Format steps as if you were

installing a conventional hard drive.

2-4 Deleting RAID Arrays

1. As the BIOS boots press F3 when prompted to enter the

RAID BIOS utility.

2. Press F1 to dissolve a RAID set.

3. Enter the number of the RAID set to be deleted.

4. Answer Y to remove the RAID set.

5. Press ESC when finished to reboot.

2-5 Using RAID Auto Setup

Each RAID array setup option comes with an Auto configuration
feature. Use Auto Setup option with new or blank hard drives.

2-5.1 RAID 0 (Striping)

1. At boot press F3 when prompted to enter the RAID BIOS

utility.

2. Press F2 to create a RAID set.

3. Press F1 to create a Stripe set.

4. Press A for Auto Setup.

5. Enter the total number of drives in the stripe set.

6. Press Y to accept the configuration.

7. Configure another RAID set or press ESC to reboot.

RAID

2-7

2-5.2 RAID 1 (Mirroring)

1. At boot press F3 when prompted to enter the RAID BIOS

utility.

2. Press F2 to create a RAID set.

3. Press F2 to create a Mirror set.

4. Press Y to use Auto setup.

5. Press Y to accept the configuration.

6. Configure another RAID set or press ESC to reboot.

2-5.3 RAID 0+1 (Mirror-striping)

1. At boot press F3 when prompted to enter the RAID BIOS

utility.

2. Press F2 to create a RAID set.

3. Press F3 to create a Mirrored-Striped set.

4. Press A to Auto configure.

5. Press Y to accept the configuration.

6. Press ESC to reboot.

2-6 Creating a Spare Drive

The RAID BIOS utility has the option of designating a hard drive
as SPARE. When a hard drive failure occurs in a RAID 1 set the
Auto-rebuild feature enables a drive designated as SPARE to
become the new member of the mirror set. The RAID BIOS then
automatically rebuilds the mirror with the new member drive. The
Spare drive must be equal to or larger than the Mirrored set size.

1. At boot up press F3 to enter the RAID BIOS utility.

2. Press F3 to create a spare drive.

3. Enter the drive number of the hard drive.

4. Press Y to confirm your choice. The spare drive will be

created and listed as the last Set.

5. Press ESC to exit the RAID utility.

The Spare drive is now ready to replace a failed drive.

User's Manual

2-8

2-7 Resolving Conflicts

When a RAID set is created, the metadata written to the disk
includes drive connection information (Primary Master, Primary
Slave, Secondary Master, Secondary Slave). If, after a disk failure,
the replacement disk was previously part of a RAID set (or used in
another system), it may have conflicting metadata, specifically in
reference to the drive connection information. If so, this will
prohibit the RAID set from being either created or rebuilt, in order
for the RAID set to function properly, this old metadata must be
first overwritten with the new metadata. To resolve this, press F4,
the correct metadata, including the correct drive connection
information, will be written to the replacement disk.

2-8 Rebuilding a Failed Mirrored set

The steps below will guide you in rebuilding a failed Mirror set.
When a failure to one member occurs you will be notified either by
the RAID BIOS Utility during boot or by the Medley GUI while in
Windows. In either event enter the RAID BIOS utility, dissolve the
current RAID set, replace the failed drive, then re-configure the
mirror with the good drive as the source drive and the new drive

as the destination drive.

1. During boot press F3 to enter the RAID BIOS Utility.

2. Press F1 to dissolve an Array.

3. Press the number of the Mirrored array to be dissolved.

4. Press Y to confirm – be sure you delete the correct Array.

5. Press ESC to exit the RAID BIOS utility,then immediatly turn

off the computer.

6. Replace the bad drive with a new hard drive of equal or

greater size.

7. During boot press F3 to enter the RAID BIOS Utility.

8. Press F2 to Create an Array.

9. Press F2 to create a Mirrored Array.

10. Answer N for Automatic setup.

11. Enter the number of the SOURCE (good)drive.

12. Enter the number of the DESTINATION (new) drive.

RAID

2-9

13. Answer Y to copy from the Source to the Destination drive.

14. Answer N to decline Offline Copy.

15. Answer Y to enable Auto-rebuild.

16. When asked Are You Sure?, Press Y to accept.

17. Press ESC to exit the RAID BIOS utility and reboot the

computer.

Note: Ignore the error message displayed by the RAID BIOS
and continue booting. The mirror will rebuild automatically.

2-9 Rebuilding a Failed Mirrored-Striped set

The steps below will guide you in rebuilding a failed Mirrored­Stripe set. When a failure to one drive occurs you will be notified
either by the RAID BIOS utility during boot or by the Medley GUI
while in Windows. In the following steps you will replace the bad
drive with a new drive , enter the RAID BIOS, configure the new
drive as Spare then reboot the system. The RAID bios will change
the Spare drive designation into a member of the Mirrored-Striped
set.

1. Replace the failed drive with one of identical size or of

larger capacity.

Note: It is recommended to replace the bad drive with an
identical drive, or with a drive of the same make. In all
cases, the replacement drive must be of equal or larger
capacity than the bad drive.

2. Start the computer and during boot press F3, when

prompted, to enter the RAID BIOS.

3. Press F3 to assign a Spare drive.

4. Press the number corresponding to the new drive.

5. When asked Are You Sure? Press Y to accept.

6. Press ESC to exit the RAID BIOS utility and reboot the

computer.

Note: Ignore the error message displayed by the RAID BIOS
and continue booting. The mirror will rebuild automatically.

User's Manual

2-10

Blank Page

Installation

3-1

Chapter 3
Installation

This chapter will guide you through the installation of the
USB 2.0+1394+UltraATA RAID into your computer.

3-1 Hardware Installation

General instructions for installing the card are provided below. If
needed, please refer to your computer’s reference manual for more
information.

Caution: Static Electricity Discharge may permanently damage
your system. To avoid possible static electricity discharge during
installation, please follow the guidelines below:

• Discharge any static electricity build up in your body by
touching a large grounded metal surface or the computer’s
case (if plugged in), for a few seconds.

• During installation, avoid any contact with internal parts.
Handle cards only by their external edges.

1. Turn OFF the power to your computer and any other

connected peripheral devices.

2. Unplug the power cord from the back of the computer.

3. Open your computer’s cover.

4. Remove the slot bracket from an available PCI slot.

5. To install the card, carefully align the card's bus connector

with the selected PCI slot on the motherboard. Push the
board down firmly, but gently, until it is well seated.

6. Replace the slot bracket's holding screw to secure the card.

7. Close your computer's cover and reconnect the power cord.

Note: Hold the board by its external edges only. Avoid touching
the components, connectors or pins.

User's Manual

3-2

3-2 Device Connection

The USB 2.0+1394+UltraATA RAID is a combination controller
board for attaching USB, 1394 and IDE devices. It's dual channel
Ultra ATA/100 RAID controller that supports up to four IDE
hard disk drives or ATAPI devices.

In order to achieve high-speed data transfer, a 40-pin/80-wire
Ultra ATA ribbon cable is recommended. Also, do not mix Ultra
ATA/100 hard disks with slower ATAPI drives on the same
IDE channel.

1. Install hard disk drive(s) in chassis.

2. Attach one connector on the long end of the Ultra ATA

ribbon cable to the board's IDE connector and the other
connector(s) to your hard disk drive(s). Make sure pin 1 on
the cable (indicated by the colored stripe) matches pin 1 on
the board's IDE connector and your hard disk drive(s).

Figure 3-1: Installing the board

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Installation

3-3

3. When two hard disk drives are installed on the same IDE

channel, make sure one drive is set up as Master and the
other as Slave. This rule applies to both IDE channels.

4. The Ultra ATA ribbon cable has two connectors. If you

install only one drive, connect it to the end connector of the
cable. On the other hand, if you install two drives, connect
the master drive to the end connector of the cable and the
slave drive in the middle connector.

Figure 3-2: Connecting the cable

3-3 Software Installation

This section provides information on how to install the USB

2.0+1394+UltraATA RAID driver in your computer.

3-3.1 Driver Installation for Windows 98SE

1. Boot up Windows. At the Add New Hardware Wizard

window, click Cancel.

2. Insert the USB 2.0 driver diskette. Click Start, Run, type in

A:\setup.exe, then click OK.

3. Remove the driver diskette, choose Yes, I want to restart my

computer now, then click Close.

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3-4

4. After Windows restarts, at the Add New Hardware Wizard,

click Next.

5. Choose Search for the best driver... and click Next.

6. Uncheck all boxes and click Next.

7. Click Next and Finish.

8. At the Add New Hardware Wizard, click Next.

9. Choose Search for the best driver..., and click Next.

10. Uncheck all boxes and click Next.

11. Click Next, Next. If prompted to, insert your Windows 98SE

CD-ROM and click OK. Click Finish.

12. Repeat steps 8-11 two more times.

13. At the Add New Hardware Wizard, click Next.

14. Choose Search for the best driver..., and click Next.

15. Insert the UltraATA 100 RAID driver diskette, check Floppy

disk drives, click Next.

16. Click Next and Finish.

17. Remove the driver diskette and restart the computer to

complete installation.

3-3.2 Driver Installation for Windows ME

1. Install the USB 2.0+1394+UltraATA RAID into the computer.

2. Boot up your computer. Windows will detect a PCI standard

PCI-to-PCI bridge.

3. At the Add New Hardware Wizard select Automatic Search

for a better driver (Recommended), click Next, then click
Finish.

4. Repeat step 3 when Windows detects an OHCI Compliant

IEEE 1394 Host Controller.

5. Click Cancel at the Add New Hardware Wizard when

Windows detects a PCI Universal Serial Bus.

6. Insert the UltraATA 100 RAID driver diskette.

7. Repeat step 3 when Windows detects a PCI RAID

Controller.

8. Click No when prompted to restart.

Installation

3-5

9. Insert the USB 2.0 driver diskette.

10. Click Start, Run, type in A:\setup.exe, click OK.

11. Select Yes, I want to restart my computer now, remove the

driver diskette, and click Close to complete installation.

3-3.3 Windows 2000 Driver Installation

1. Boot up Windows. At the Found New Hardware Wizard

window, click Cancel twice.

2. Insert the USB 2.0 driver diskette. Click Start, Run, type in

A:\setup.exe, then click OK.

3. Choose Yes, I want to restart my computer now, and click

Close. Remove the driver diskette.

4. After Windows restarts, at the Add New Hardware Wizard,

click Next.

5. Insert the UltraATA 100 RAID driver diskette. Choose

Search for a suitable driver..., click Next.

6. Check Floppy disk drives, uncheck the other boxes, then

click Next.

7. Click Next.

8. At the Digital Signature Not Found window click Yes. Our

driver has been thoroughly tested in Windows for stability. This
message appears because Microsoft has not tested this product
through WHQL certification.

9. Click Finish to complete driver installation.

3-3.4 Windows XP Driver Installation

If you have have XP Service Pack 1 or later installed, skip to step 8.
Otherwise, complete all steps below.

1. Boot up Windows. At the Found New Hardware Wizard

window, click Cancel.

2. Insert the USB 2.0 driver diskette. Click Start, Run, type in

A:\setup.exe, then click OK.

3. Click Continue Anyway. Our driver has been thoroughly tested

in Windows for stability. This message appears because Microsoft
has not tested this product through WHQL certification.

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3-6

4. Choose Yes, I want to restart my computer now and click

Close to restart Windows. Remove the driver diskette.

5. After Windows restarts, at the Found New Hardware

Wizard, choose Install the software automatically
(Recommended), then click Next.

6. Click Continue Anyway and Finish.

7. Repeat steps 5-6 again.

8. Windows XP installs its built-in IDE driver for the RAID

controller, in order for the RAID controller to function
properly you must install the updated RAID driver from the
UltraATA 100 RAID driver diskette. Continue to step 9 to
update the ATA 100 RAID controller driver.

9. From the XP desktop click Start.

10. Right click My Computer.

11. Click Manage then click Device Manager.

12. Double click IDE ATA/ATAPI controllers.

13. Double click CMD PCI-0649 Ultra DMA IDE Controller.

14. Click Driver, then click Update Driver.

15. Select Install from a list or specific location (Advanced),

click Next.

16. Select Don’t search. I will choose the driver to install, then

click Next.

17. Insert the UltraATA 100 RAID driver diskette and click

Have Disk.

18. Type in A:\, then click OK.

19. CMD PCI-0649 Ultra100 IDE Raid Controller should

display in the Hardware Update Wizard window. Click
Next.

20. Click Continue Anyway to install the updated driver. Our

driver has been thoroughly tested in Windows for stability. This
message appears because Microsoft has not tested this product
through WHQL certification.

21. Click Finish, close all open windows, remove the diskette

from the floppy drive and click Yes to restart the computer to
complete installation.

Installation

3-7

3-3.5 Verify Successful Driver Installation:

1. Check Device Manager to verify successful driver

installation.

Windows 98SE/ME: From the main desktop, right click My
Computer, click Properties, then click Device Manager.

Windows 2000/XP: Right click My Computer, click Manage,
then click Device Manager.

2. Double click Universal Serial Bus controllers and the

following options should be displayed, in addition to others
that may come with your system.

- NEC PCI to USB Enhanced Host Controller

- NEC PCI to USB Open Host Controller...

- NEC PCI to USB Open Host Controller...

- USB 2.0 Root Hub Device

- USB Root Hub

- USB Root Hub

3. Double click 1394 Bus Controller or IEEE 1394 Bus host

controllers option and an OHCI Compliant IEEE 1394 Host
Controller should be displayed.

4. Double click SCSI controllers or SCSI and RAID

controllers, CMD PCI-0649 Ultra100 IDE RAID Controller

should be displayed.

3-4 Medley GUI Installation

Medley GUI is a RAID-Monitoring utility used in Windows to
manage RAID arrays. This utility works with Windows 98SE/
ME/2000/XP.

1. Place installation floppy into disk drive.

2. Click Start/Run. Type A:\installmedley.exe, then click OK.

3. Follow the onscreen directions to complete installation.

Please proceed to chapter 4 for instructions on how to use
Medly GUI.

User's Manual

3-8

Blank Page

Medley GUI

4-1

Chapter 4
Using Utilities

4-1 Introducing the CMD Medley GUI

The CMD Medley GUI provides significant functionality including
the ability to create and dissolve RAID sets; remove a member of a
Mirrored or Mirrored-Striped RAID set; rebuild a Mirrored RAID
set; save, copy, or send via e-mail the current configuration.

4-2 Using the CMD Medley GUI

During the installation process, the CMD Medley GUI was saved
in the Windows Startup folder, a small blue Medley logo will
appear in the right-hand corner of taskbar. To launch the GUI,
simply click on the icon.
Upon launching the GUI, the the first window which identifies the
computer running CMD Medley should appear similar to the

following.

User's Manual

4-2

Selecting each different component in the configuration tree
provides specific information for that component, such as the chip.

By selecting a specific channel, either Primary or Secondary, the
following information is reported.

Medley GUI

4-3

Selecting a specific drive reports all pertinent information to that
drive, including Configuration and Disk Identification information.

Note SMART support is not enabled with version 1.0 of Medley
GUI.

User's Manual

4-4

Selecting Sets reports how many RAID sets have been created.

By selecting a specific RAID set, such as Set 0 which is the Striped
set, the type of RAID set, the number of members and stripe size is

reported.

Medley GUI

4-5

The Members tab reports the device identification (corresponding
with the information in the BIOS) and the State of each device.

Besides reporting information, the Members tab of a mirror set
allows the user to remove a specific drive from that set, as well as
add a designated Spare drive to a Mirrored set that has experienced
a disk failure. If more than one set exists, clicking on each Set in the
Configuration Tree provides specific information for that Set.

User's Manual

4-6

The device identification, along with the State of each device is also
reported in the Members tab window. Note that when a Mirrored
Set is first created, the State of the “destination” drive may report
as Rebuild for as much as 30-90 minutes depending on the size of
the disk.

SMART and Configuration information, as well as Data
Identification is again provided for each Set.

Note SMART support is not enabled with Version 1.0 of Medley
GUI.

Medley GUI

4-7

4-3 CMD Medley Configuration Menu

With CMD Medley running, the small Medley icon should appear
in the bottom right of the computer screen, next to the clock. By
right-clicking on the icon, the user may configure CMD Medley
including customizing the settings for SMTP, E-mail, Notification,

Event Level, Log File, Audio, and Popup.

SMTP

The SMTP server is the server that is used to send e-mails. Normally,
the network administrator knows what this name is. Both the name
and domain must be entered.

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4-8

E-Mail

The current Medley configuration may be sent via e-mail. Using
the e-mail tab in the Medley Configuration Menu, the user may set
the default e-mail address and subject line to where the
configuration would be sent. This, however, can be overridden at

the time of sending the email.

Notification

When different types of events occur, CMD Medley may be
configured to send notices to assigned individual e-mail
addresses. Using the Notification tab, all e-mail addresses desired
to receive the notices may be entered.

Medley GUI

4-9

Event Level

There are different types of e-mail notifications may be sent which
are set with the Event Level tab.

The different levels are:

Disabled - No event logs will be sent.

Informational - The following events will be sent:

- Informational

- Warnings

- Errors

Warning - The following events will be sent:

- Warnings

- Errors

Errors - The following events will be sent:

- Errors

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4-10

Log File

The log file is used to store event information received from all the
CMD IDE RAID drivers. The log file is a text file and can be viewed
with Notepad or the CMD Medley GUI. Use the Log File tab to set

where the log file should be stroed and the name of the file as well.

Audio

The user may set different audio alerts for the different levels of
events.

Medley GUI

4-11

Popup

The popup window is a visual notification that an event occurred.
The popup window can be disabled or set to popup for only certain
event levels.

The different levels are:

Disabled - No popup will occur.

Informational - The popup window will be displayed for the

following events:

- Informational

- Warnings

- Errors

Warning - The popup window will be displayed for the following

events:

- Warnings

- Errors

Errors - The popup window will be displayed for the following
events:

- Errors

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4-12

Blank Page

5-1

Technical Support & Product Return

5-1 Overview

This chapter will give you instructions on how to obtain
product information, contact technical support and return
defective product. This user's manual is written with
easy-to-understand instructions on how to configure and
install this product in your system. We encourage you to
consult this manual as your first step for technical assistance.

There are several steps you can take should you find problems
with this product. It is most helpful if you consult the
following resources:

1. Installation instructions from this user's manual

2. Web Site

3. Technical Support

4. Return Merchandise Authorization (RMA)

5-2 Web Site

Visit SIIG’s Web site at www.siig.com for on-line technical
support, product features, drivers updates, upgrade solutions
and where-to-buy information. Your opinions of SIIG
products are very important to us. Through your feedback,
SIIG can continue to deliver quality, innovative products to
you.

Chapter 5
Technical Support
& Product Return

5-2

User's Manual

5-3 Technical Support

QUESTIONS? SIIG’s Online Support has the answers!
Simply visit our web site at www.siig.com and click on the
SUPPORT. Our online support database is updated daily
with new drivers and solutions. The answers to your
problems could be just a few clicks away.

5-4 Return Merchandise Authorization (RMA)

If the product is defective, you can return it for repair or
replacement.

SIIG warrants to the original buyer of the product that the
hardware is free of defects in materials and workmanship for
a period of five years from the date of purchase. If your
product fails to be in good working order during the warranty
period, you may return it to SIIG for repair or replacement at
SIIG's option.

To return the product, you need to follow these steps.

Step 1: Contact SIIG's RMA Department

To obtain an RMA number, SIIG's RMA Department can be
reached by:

1. Phone: [phone]

2. Fax: [phone]

3. Email: [e-mail]

In order to get a RMA number, you must have your product
serial number. The serial number is located on the side of
the box it came in and on the back of the product.

S/N XXXXXXXXXXXX XX-XXXXXX

Serial No.

Part No.

5-3

Technical Support & Product Return

Step 2: Complete the RMA form

• Fill out your Return Merchandise Authorization (RMA)
form, and include it in the package with the product.

• Properly pack the product for shipping. All software,
cable(s) and other accessories that came with the original
package must be included.

• Clearly write your RMA number on the top of the returned
package and on the accompanying RMA form.

SIIG will refuse to accept any shipping package,
and not be responsible for a product returned
without a RMA number posted on the outside of
the shipping carton.

Step 3: Ship the Product

You are responsible for the cost of shipping back to SIIG at the
following address:

SIIG, Inc. RMA#_______________
6078 Stewart Ave.
Fremont, CA 94538

SIIG will ship the repaired or replaced product via UPS
Ground or US Mail at no cost to you.

5-4

User's Manual

5-5 UK Warranty & Support Information

The 5 year warranty supplied with this product is offered by SIIG,
Inc. If you should happen to encounter any problems with this
product, please follow the procedures below.

1. If it is within the first year of purchase, please return product
to the outlet you purchased from.

2. If your product is between 2 and 5 years old from date of
purchase, please contact SIIG using the contact details below.

For UK Technical Support

Telephone: [phone]

Fax: [phone]

Email: [e-mail]

Website: http://www.siig.uk.com

RETURN MERCHANDISE AUTHORIZATION (RMA) FORM

RMA Number:_____________________________________ Date:__________________________________

Name:___________________________________________________________________________________
Company:_________________________________________________________________________________
Address:_________________________________________________________________________________
City:______________________________________________ State:____________ Zip:________________
Phone Number: (________)_________________________________________________________________
Product Name/Model:________________________________ Purchase Date:________________________
Serial Number:___________________________________________________________________________
Problem(s) (please be specific): ______________________________________________________________
________________________________________________________________________________________
________________________________________________________________________________________
________________________________________________________________________________________
_______________________________________________________________________________________
Please check additional items that you are returning (if applicable):

original package manual(s) software

accessories:___________________________________________________________________________

Tear off and return bottom portion.

LIMITED 5 YEAR WARRANTY

The Company warrants to the original buyer of this product that the hardware is free of defects in
materials and workmanship for a period of five years from the date of purchase from a reseller or dealer.
Should this product fail to be in good working order during the warranty period, the Company, at its sole
option, will repair or replace the defective product with an identical product or product having similar
features and functionality as determined by the Company.

If the product has been modified without written approval by the Company, or the failure is a result of
misuse, abuse or misapplication as determined by the Company, the warranty is void and the Company
has no obligation to repair or replace the product.

The customer is responsible for properly packing the defective product for shipment and for the cost of
shipping the product back to the Company. The Company will ship the repaired or replaced product via
UPS Ground or US Mail at no cost to the customer.

Before returning a product for repair or replacement, you must first obtain a Return Merchandise
Authorization (RMA) number from the Company's RMA Department by:

1. calling [phone] or

2. faxing [phone] or

3. emailing [e-mail].
The RMA number should be clearly displayed on the outside of the returned package and on the

accompanying RMA form. The Company will refuse any package without a RMA number.
Under no circumstance will the Company be liable for any direct, indirect, consequential or incidental

damages arising out of the use or inability to use the Company's products. Some states do not allow the
exclusion or limitation of liability for consequential or incidental damages, so the above limitations may
not apply. The Company reserves the right to make modifications in both hardware and software without
prior notification.

02-0250F

03-0310B