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Thunderbolt 3 Dual 4K Video Docking
Station with Power Delivery
User Reference Guide
P/N: JU-DK0711-S1
04-1124A
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Introduction
The Thunderbolt 3 Dual 4K Video Docking Station with
Power Delivery adds multiple connectivity options to your
Thunderbolt 3 enabled MacBook Pro or Windows PC.
Features and Benefits
• Improve your workflow this docking station features
a Thunderbolt 3 port, five USB 3.0 ports (one with BC
1.2 charging), a HDMI port, one Gigabit Ethernet
port, a Headset jack (speakers/headphones/
microphone) and a SD memory card slot
• Experience high resolution graphics allowing you to
connect two 4K Ultra HD displays simultaneously
through a HDMI and Thunderbolt 3 port. A single 5K
display is supported through the Thunderbolt 3 port
• Supports data transfer rate up to 40Gb/s and daisy
chaining Thunderbolt 3 devices, such as monitors,
external hard drives and RAID storage
• Supports PD charging up to 60W to charge your
laptop
• Includes 135W power adapter to provide sufficient
power for your connected peripherals
System Requirements
• Desktop or laptop computer with an available
Thunderbolt 3 port
• Windows® 10 (32-/64-bit) / 8.x (32-/64-bit) / 7 (32-/64-
bit)
• Mac OS X® 10.12 or later
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Package Contents
• Thunderbolt 3 Dual 4K Video Docking Station with
Power Delivery
• Power Adapter
• Thunderbolt 3 Cable
• User Reference Guide
Specifications
Connectors
Input:
1x 24-pin, Thunder bolt 3 USB-C, Female
Out p u t :
1x 24-pin, Thunder bolt 3 USB-C, Female
5x 9-pin, USB 3.0, Type-A, Female
(one port supports BC 1.2 charging)
1x 8-pin, RJ45, Netwo r k, Fem ale
1x 19-pin, HDMI Type-A, Female
1x 3.5mm, headset jack, audio and microphone
1x SD memory card slot
USB data transfer rate Up to 5Gb/s
Compatible networks 10/100/ 1000 Mb ps
Reso l u t i on Up to 4K @60Hz (HDMI)
Audio 2.1 Channel
Housing material Aluminum + Plastic
Power adap t er
Input: AC 100-240V/ 50~60Hz
Out p ut: DC 20V/6.75A
Dimensions 9.03"x3.43"x1.09"
Weight 0.99 lbs
Operating temperature 32 to 104 degrees F
Storage t em per ature -4 to 158 degr ees F
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Layout
Figure 1: Front
• Power LED: Lights up when the power is on
• Connection LED: Lights up when a Thunderbolt 3
device is connected
• SD card slot: Insert a SD card (SD/SDHC/SDXC
card). Note: Insert SD card with contacts facing
downward
• USB 3.0 (x2): Connect to USB devices
• Headset jack: Connect to a speaker, earphone or
microphone
Figure 2: Back
SD card solt
Power LED
Connection LED USB 3.0 (x2)
USB 3.0 (x3)
Headset jack
• USB 3.0 (x3): Connect to USB devices
• RJ45 port: Connects to an Ethernet network
• Thunderbolt 3: Connect to Thunderbolt 3 devices
• Thunderbolt 3 source : Connects to Thunderbolt 3
source
• HDMI: Connects to HDMI display
• Power jack: Connects to the power adapter
RJ45 port Thunderbolt 3 HDMI
Power jack
Thunderbolt 3 source
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Multi-Monitor Configuration
The add-on monitors can be configured by clicking
the utility icon and selecting DisplayLink Manager or
Video Setup. The configuration page can also be
opened using the steps below.
Position the mouse anywhere on the desktop:
1. For Windows 10: Right click, then select Display
settings.
2. For Windows 8 / 7: Right click, then select Screen
resolution.
Extended Mode
1. Refer to the Multi-Monitor Configuration to
open the configuration page.
2. In the Display drop-down menu, select the preferred
monitor.
For Windows 10 / 8 / 7: In the Multiple displays
drop-down menu, select Extend desktop to this
display.
3. Click APPLY to confirm and close the settings screen.
4. Once the setting is completed, simply drag and drop
the application icons or the opened window, in restore
down mode, to the add-on display. However, some
applications may not support the extended desktop
add-on display.
Mirror Mode
1. Refer to the Multi-Monitor Configuration on page 5
to open the configuration page.
2. In the Display drop-down menu, select the preferred
monitor.
For Windows 10 / 8 / 7: Check Multiple displays,
then select Duplicate these displays.
3. Click APPLY to save your changes.
Windows Shortcut
Press Windows key and P to bring up the menu and
choose a desired mode.
Figure 3: Windows Shortcut
Cursor Disappearing
In some cases, when removing the Docking while in
extended mode, the desktop will still be paired to the
add-on monitor(s) and the mouse cursor may not return to
the primary monitor. If this happens, connect the add-on
monitor(s) and Docking again or keep moving the mouse.
Video Playback in Extended Mode
If the video or DVD playback quality is poor or skips
frames in the extended mode, please playback on the
primary monitor instead of the add-on monitors.
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Mac Display Utility
Click the utility icon in the taskbar to change the modes or
resolutions, or double click System Preference, click the
Display icon, then select the Arrangement pane.
Setting the Display Resolutions
Select an available resolution from the Display
Preferences window. The resolutions available depend
on both the Docking Station and the capabilities of the
connected display.
Rotate
drop
down list
Resolution list
Figure 4
Rotating a Display
Configure the orientation using the Rotate drop down
box, see Figure 4. Select the appropriate angle of rotation
to match your display's set up.
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Mirror
displays
Figure 5
Change the main display by simply dragging the
white menu bar between the displays.
Changing the Main Display
You can change the main display by moving the Menu Bar
between the displays. Changing the main display affects
where new windows appear and the position of the Docking
Station see Figure 5.
Setting the Display to Mirror/Extend Mode
Check Mirror Displays box on the Arrangement pane to
enable mirror mode. Uncheck the box to set the display to
extend mode. See Figure 5.
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Application
The Thunderbolt 3 Dual 4K Video Docking Station with
Power Delivery is designed for extra connectivity demands.
Figure 6: Connections
Note: The Docking station supports daisy chaining of Thunderbolt 3 devices
equipped with an upstream and downstream port.
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Technical Support and Warranty
QUESTIONS? SIIG’s Online Support has answers! Simply visit our web site
at www.siig.com and click Support. Our online support database is updated
daily with new drivers and solutions. Answers to your questions could be just
a few clicks away. You can also submit questions online and a technical support
analyst will promptly respond.
SIIG offers a 2-year manufacturer warranty with this product. This warranty
covers the original purchaser and guarantees the product to be free of any defects
in materials or workmanship for two (2) years from the date of purchase of the
product. This warranty is not transferable and is available only to the original
purchaser of the product.
SIIG will, at our discretion, repair or replace (with an identical product or product
having similar features and functionality) the product if defective in materials or
workmanship. This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state. Please see our web site for more
warranty details.
If you encounter any problems with this product, please follow the procedures
below.
A) If it is within the store's return policy period, please return the product to the
store where you purchased it.
B) If your purchase has passed the store's return policy period, please follow these
steps to have the product repaired or replaced.
Step 1: Submit your RMA request. Go to www.siig.com, click Support, then
Request A Product Replacement to submit a request to
SIIG RMA or fax
a request to 510-657-5962. Your RMA request will be processed, if the product
is determined to be defective, an RMA number will be issued.
Step 2: After obtaining an RMA number, ship the product.
• Properly pack the product for shipping. All software, cable(s) and any
other accessories that came with the original package must be included
• Include a copy of your original sales receipt inside the package with date
of purchase and place of purchase circled and clearly visible
• Clearly write your RMA number on the top of the returned package. SIIG
will refuse to accept any shipping package, and will not be responsible for
a product returned without an RMA number posted on the outside of the
shipping carton
• You are responsible for the cost of shipping to SIIG. Ship the product to
the following address:
SIIG, Inc.
6078 Stewart Avenue
Fremont, CA 94538-3152, USA
RMA #:
• SIIG will ship the repaired or replaced product via Ground in the U.S. and
International Economy outside of the U.S. at no cost to the customer
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About SIIG, Inc.
Founded in 1985, SIIG, Inc. is a leading manufacturer of IT connectivity
solutions (including Serial ATA and Ultra ATA Controllers, FireWire, USB,
and legacy I/O adapters) that bridge the connection between Desktop/
Notebook systems and external peripherals. SIIG continues to grow by
adding A/V and Digital Signage connectivity solutions to our extensive
portfolio. All centered around the distribution and switching of A/V signals
over CAT5/6, these products include matrix switches, distribution amplifiers,
extenders, converters, splitters, cabling, and more.
SIIG is the premier one-stop source of upgrades and is committed to
providing high quality products while keeping economical and competitive
prices. High-quality control standards are evident by one of the lowest
defective return rates in the industry. Our products offer comprehensive
user manuals, user-friendly features, and are backed by an extensive
manufacturer warranty.
SIIG products can be found in many computer retail stores, mail order
catalogs, and e-commerce sites in the Americas, as well as through major
distributors, system integrators, VARs and e-commerce sites.
PRODUCT NAME
Thunderbolt 3 Dual 4K Video Docking Station with Power Delivery
FCC RULES: TESTED TO COMPLY WITH FCC PART 15, CLASS
B OPERATING ENVIRONMENT: FOR HOME OR OFFICE USE
FCC COMPLIANCE STATEMENT:
This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
THE PARTY RESPONSIBLE FOR PRODUCT COMPLIANCE
SIIG, Inc.
6078 Stewart Avenue
Fremont, CA 94538-3152, USA
Phone: 510-657-8688
Thunderbolt 3 Dual 4K Video Docking Station with Power Delivery is a trademark of SIIG, Inc. SIIG
and the SIIG logo are registered trademarks of SIIG, Inc. All other names used in this publication are
for identification only and may be trademarks of their respective owners.
February, 2018 Copyright © 2018 by SIIG, Inc. All rights reserved.
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