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CyberSerial Dual PCIe-DB
Quick Installation Guide
04-0404A
Introducing the CyberSerial Dual PCIe-DB
The CyberSerial Dual PCIe-DB high-speed serial I/O card
provides two additional 9-pin serial ports.
Features and Benefits
• Compliant with PCI Express Base Specification 1.0a
• PCI Express 1-lane (x1) serial I/O card works with
PCI Express slots with different lane width
• Installs into any available PCI Express slot and
provides two 9-pin RS232 serial ports
• 32-byte FIFO buffers dramatically increase data
transmit/receive speed and supports data rates up
to 230 Kbps
• Works as standard RS232 port or with 5V or 12V
power output for devices that require power
System Requirements
• PCI Express-enabled system with an available PCI
Express slot
• Windows 2000/XP/Server 2003
Package Contents
• CyberSerial Dual PCIe-DB adapter
• Connector bracket with 9-pin serial port (for the 2nd
serial port)
• "Y" split power cable
• Driver CD and user's manual
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Layout
Figure 1: CyberSerial Dual PCIe-DB Board Layout
* Note: If the serial port requires power output,
connect the system power source to board's power
connector. However, most serial devices do not
require additional power through the serial port.
Refer to your serial device's manual for more
information.
Jumper Settings (J1, J2)
Short 2-3 = 0 volts (default)
Short 1-2 = 5V
Short 3-4 = 12V
Power
connector*
Serial port 1
Serial
port 2
Connector bracket with 9-pin
serial port (optional)
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Hardware Installation
General instructions for installing the card are provided
below. Since the design of computer cases and
motherboards vary, refer to your computer’s reference
manual for further information, if needed.
Static Electricity Discharge may permanently damage
your system. Discharge any static electricity build up in
your body by touching your computer’s case for a few
seconds. Avoid any contact with internal parts and
handle cards only by their external edges.
1. Turn OFF the power to your computer and any
other connected peripheral devices.
2. Unplug the power cord from the back of the
computer.
3. Remove your computer’s cover.
4. Remove the slot bracket from an available PCI
Express slot.
5. Change J1 and J2 jumper settings to the desired
voltage only if your serial device needs additional
power from the serial port. However, most serial
devices do not require additional power. For more
information see Jumper Settings on page 2. The
jumpers can be removed if power is not required. If
power output is required, connect the board's power
connector.
6. Plug-in the Connector bracket with 9-pin serial
port to Serial port 2, position the ribbon cable so that
the stripe is on the side farthest away from the slot
bracket. See Layout on page 2 for this connection.
Skip this step if only one serial port is needed.
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7. To install the card, carefully align the card's bus
connector with the selected PCI Express slot on the
motherboard. Push the board down firmly, but
gently, until it is well seated.
8. Replace the slot bracket's holding screw to secure
the card.
9. Replace the computer cover and reconnect the power
cord.
Driver Installation
This section provides information on how to install the
CyberSerial Dual PCIe-DB drivers.
Important: If your system doesn't boot to Windows
properly with our card installed, check with your
system's manufacturer for the latest system firmware
update. Our board comes with a PCI Express
bridge chip, which may not be understood by your
system. At the time this manual was written, many
system and motherboard vendors already have this
fix posted on their respective web sites.
Windows 2000
1. At the Found New Hardware Wizard, click Next.
2. Select Search for a suitable driver for my device
(recommended), and click Next.
3. Check Specify a location, uncheck the other boxes,
then click Next.
4. Insert the driver CD, type in D:\2000, then click OK.
(Change D: to match your CD-ROM drive letter)
5. Click Next and Finish.
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6. Repeat steps 1-5 two times.
7. Restart Windows to complete the installation.
Windows XP
1. At the Found New Hardware Wizard, select No,
not this time, then click Next.
2. Select Install from a list or specific location
(Advanced), then click Next.
3. Insert the driver CD, check Include this location in
the search, uncheck the other box, type in D:\XP,
and click Next. (Change D: to match your CD-ROM
drive letter)
4. If the Hardware Installation window pops up, click
Continue Anyway, then Finish. Our driver has been
thoroughly tested for stability and compatibility.
5. Repeat steps 1-4 three times.
6. Restart Windows to complete the installation.
Windows Server 2003
1. At the Found New Hardware Wizard, select No,
not this time, then click Next.
2. Select Install from a list or specific location
(Advanced), then click Next.
3. Insert the driver CD, check Include this location in
the search, uncheck the other box, type in D:\2003,
and click Next. (Change D: to match your CD-ROM
drive letter)
4. If the Hardware Installation window pops up, click
Continue Anyway, then Finish. Our driver has been
thoroughly tested for stability and compatibility.
5. Repeat steps 1-4 three times.
6. Restart Windows to complete the installation.
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To Verify Windows 2000/XP/2003 Installation
1. Right click My Computer, click Manage, then click
Device Manager.
2. Click on the + (plus sign) in front of Ports (COM &
LPT), a SIIG serial port should be displayed two
times.
3. Double click Multifunction adapters, a SIIG serial
board should be displayed.
Changing COM Port Number
Some serial devices need a specific COM port in order to
work. If your serial device works properly, do not
change this setting.
Windows 2000/XP/Server 2003
1. From the Device Manager window double click
Ports (COM & LPT), then double click the serial
port you want to change.
2. Click Settings tab and click Advanced.
3. Click the down arrow that is next to the COM Port
Number box, select a COM port that is not in use,
then click OK.
4. Click OK, then close Device Manager to save the
changes.
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Technical Support and Warranty
QUESTIONS? SIIG’s Online Support has answers!
Simply visit our website at www.siig.com and click on Support.
Our online support database is updated daily with new drivers
and solutions. Answers to your questions could be just a few clicks
away. You can also submit questions online and one of our technical
support analysts will promptly respond.
A lifetime manufacturer warranty supplied with this product is
offered by SIIG, Inc. Please see SIIG website for more warranty
details. If you should happen to encounter any problems with this
product, please follow the procedures below.
If it is within the store's return policy period, please return the
product to the store where you purchased from.
If your purchase has passed the store's return policy period, please
follow these steps to have the product repaired or replaced.
Step 1: Submit your RMA request.
Go to www.siig.com, click Support, then RMA to submit a
request to SIIG RMA. If the product is determined to be
defective, an RMA number will be issued. SIIG RMA department
can also be reached at (510) 413-5333.
Step 2: After obtaining an RMA number, ship the product.
• Properly pack the product for shipping. All software, cable(s)
and any other accessories that came with the original package
must be included.
• Clearly write your RMA number on the top of the returned
package. SIIG will refuse to accept any shipping package, and
will not be responsible for a product returned without an
RMA number posted on the outside of the shipping carton.
• You are responsible for the cost of shipping the product to SIIG
at the following address:
SIIG, Inc.
6078 Stewart Avenue
Fremont, CA 94538
RMA #:
• SIIG will ship the repaired or replaced product via Ground
in the U.S and International Economy outside of the U.S at
no cost to the customer.
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CyberSerial Dual PCIe-DB is a trademark of SIIG, Inc.
SIIG and SIIG logo are registered trademarks of SIIG, Inc. Microsoft and Windows are
registered trademarks of Microsoft Corporation. Other names used in publication are for identification
only and may be trademarks of their respective companies.
December, 2005 Copyright ©2005 by SIIG, Inc. All rights reserved.
About SIIG, Inc.
Founded in 1985, SIIG, Inc. is a leading computer upgrade manufacturer
of I/O connectivity products, including PCI & ISA serial and parallel
ports, USB, Serial ATA & UltraATA controllers, FireWire (1394a/b),
Networking, Sound Cards, and other accessories. SIIG is the premier
one-stop source of upgrades.
SIIG products offer comprehensive user manuals, many user-friendly
features, and are backed by an extensive manufacturer warranty.
High-quality control standards are evident by the overall ease of
installation and compatibility of our products, as well as one of the
lowest defective return rates in the industry. SIIG products can be
found in computer retail stores, mail order catalogs, and e-commerce
sites in the Americas and the UK, as well as through major distributors,
system integrators, and VARs.
PRODUCT NAME
CyberSerial Dual PCIe-DB
FCC RULES: TESTED TO COMPLY WITH FCC PART 15, CLASS
B OPERATING ENVIRONMENT: FOR HOME OR OFFICE USE
FCC COMPLIANCE STATEMENT:
This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
THE PARTY RESPONSIBLE FOR PRODUCT COMPLIANCE
SIIG, Inc.
6078 Stewart Ave.
Fremont, CA 94538-3152
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