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4x4 HDMI 2.0 4K HDR
Matrix Switch
with Cloud Control
User Manual
04-1197A P/N: CE-H24W11-S1
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Safety and Notice
The 4x4 HDMI 2.0 4K HDR Matrix Switch has been tested for
conformance to safety regulations and requirements, and has been
certified for international use. However, like all electronic equipment,
the 4x4 HDMI 2.0 4K HDR Matrix Switch should be used with care.
Please read and follow the safety instructions to protect yourself from
possible injury and to minimize the risk of damage to the unit.
• Follow all instructions and warnings marked on this unit.
• Do not attempt to service this unit yourself, except where
explained in this manual.
• Provide proper ventilation and air circulation and do not use near water.
• Keep objects that might damage the device and assure that the
placement of this unit is on a stable surface.
• Use only the power adapter and power cords and connection
cables designed for this unit.
• Do not use liquid or aerosol cleaners to clean this unit.
• Always unplug the power to the device before cleaning.
Package contents
• 4x4 HDMI 2.0 4K HDR Matrix Switch
• Power adapter DC 5V / 4A
• IR Receiver
• IR Remote control
• Rack-mounting ear set
• User Manual
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Features
• HDMI2.0a compliant
• Supports 4K2K@60 4:4:4 8bits
• Supports HDR*, which is 4K2K@60 4:2:0 10bits
• Supports resolution downscaling from 4K2K to 1080P
• HDCP1.4 & HDCP 2.2 compliant
• Single-link 594MHz [18Gbps]
• Human body model — ±15kV [air-gap discharge] &
±8kV [contact discharge]
• Allows any source to be displayed on multiple displays
at the same time
• Allows any HDMI display to view any HDMI source at any time
• Supports 7.1 channel digital audio
• Supports default HDMI EDID and learns the EDID of
displays to matrix switcher
• The matrix switcher can switch every output channels
from any HDMI inputs by Push button, IR remote
control, RS-232, IP control, cloud & Echo control.
• Easy installation with rack-mounting
• Fast response time – 2~3 seconds for channel switch
Thank You
for your purchase!
1. NOT supports
(1) Resolution downscaling from 4K2K@60 4:2:2 to 1080P
(2) Frame rate conversion
(3) 4K2K@60 4:2:2 to 4K2K@60 4:2:0
2. Splitter can bypass 4K HDR data content, but
can NOT process it and make HDR content 100%
t into 1080p
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Layout
1. Power Switch:
2. Selected Source Status LED: When users use port channel push
button, the indicator LED will show the selected source.
3. Port 1-4 Channel Push Button: Select input channel
4. Source Status: Input source detection LED
5. IR SENSOR: for receiving the IR commands from IR remote
* USB and RS-232 port cannot be used at the same time.
Rear Panel
6. INPUT 1-4: HDMI inputs
7. OUTPUT 1-4: HDMI outputs
8. System IR Receiver: Ext. IR receiver
9. Micro USB: Micro-USB port for F/W update
10. Ethernet: Ethernet control port
11. Power Jack: DC 5V/4A
12. RS-232: for software control and rmware update
Front Panel
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Application
Operation Approach
Method A: Push-in Button
• Use Port 1-4 Channel Push Button to select the source
• Input1~4 can be selected in order
Method B: IR Remote Control
Button Function
OFF Standby mode
ON Power on the matrix switcher
MUTE Turn o output’s video & audio
STATUS Preset output status
SAVE Save current mapping mode
PRESET Preset mapping mode
DEFAULT EDID Begin default EDID selection
LEARN EDID Begin EDID learning from one output
CLEAR Clear the previous IR operation procedure
TAKE Trigger the previous setting
F1 Reserved
F2 Reserved
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• IN/OUT Switch
• Example of function key
Operation Procedure
IN/OUT Switch Push the button on the checkerboard to select input
& output port
Ex: Input 2
To Output 3
Push the red circle button as below to select input 2
to output 3
Operation
Procedure
Mute Output
Mute + A~D(Output 1~4) + Take
Ex: Mute Output 3
1. Press “MUTE” button
2. Press number key “C” to select Output 3
3. Press “TAKE” button
Output Status
Status + A~D(Output 1~4) + CLEAR
Ex: Output 4
(Input 2)
1. Press “STATUS” button
2. Press number key “D” to select Output 4
3. Press “CLEAR” button
Save Current Mapping
Save + A~H(1-8 storage site) + Take
Ex: Save current
mapping to 5
1. Press “SAVE” button
2. Press number key “E” to select the storage site 5
3. Press “TAKE” button
Preset Mapping
Preset + A~H(1-8 storage site) + Take
Ex: Preset saved
mapping from 5
1. Press “PRESET” button
2. Press number key “E” to select the storage site 5
3. Press “TAKE” button
Learn default EDID
Default EDID + A~H(1-8 default EDID) + I~IV(input 1~4) + Take
Ex: Default EDID 2
Input 3
1. Press “DEFAULT EDID” button
2. Press number key “B” to select default EDID 2
3. Press number key “III” to select Input 3
4. Press “TAKE” button
Learn Output EDID
Learn + A~B(Output 1~2) + I~IV(input 1~4) + Take
Ex: Learn Output 4
Input 3
1. Press “LEARN” button
2. Press number key “D” to select Output 4
3. Press number key “III” to select Input 3
4. Press “TAKE” button
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Method C: Software control through RS-232 port
1. Please go to SIIG’s website. Use product number “CE-H24W11-S1“
to nd & download the software
2. Connect the Matrix via RS-232 cable (cable not included).
Baud rates: 115200
3. Run the control software and select the proper COM port from
the drop down box, then click the serial port icon on the upper
left corner of the application box to connect to the Matrix.
1. Mapping page
• I/O Mapping: Switch the input for each output
• Recall Mapping:
(1) Select the stored Mapping(1-8)
(2) Click “Recall” button to recall previous mapping which are saved
• Save Mapping:
(1) Select Mapping(1-8)
(2) Click “Save” button to save current mapping
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1 Power On / Standby mode
2 Control via RS-232
3 Control via Network
4 COM port selection
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2. EDID page
• Learn EDID from Default to Input
(1) Select Default EDID (1-17 Default EDID)
(2) Select designated Input
(3) Click “Apply” button to learn from default EDID
• Learn EDID from Display to Input
(1) Select display
(2) Select designated Input
(3) Click “Apply” button to learn from display EDID
• Load EDID File to Input
(1) Click “Load File” button to select the EDID le
(2) Select designated Input
(3) Click “Apply” button to load EDID File
• View EDID
(1) Select Input ,HDMI output or EDID le
(2) Click “View” button to read and analyze the EDID
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3. Rename page
• Rename I/O:
(1) Rename the Inputs
(2) Rename the Outputs
• Rename Mapping:
(1) Rename the Mappings
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4. System page
Network-DHCP mode: For networks with DHCP server
• Select DHCP and click “Read” button to get the IP address Information
Network-Static mode
• Click Static and then key in the “IP”, “MASK”, “GATEWAY” information. After
setting IP address, please click “Save” button to save IP address Information
“Save” Button: Save the IP address which is manually entered
“Read” Button *The default IP address is 192.168.1.70
• Select “Static” to read the IP address from the device
System-Factory Reset: To restore the factory default settings
Firmware Version
• To get the F/W version information
Cloud setting-Association Code
• To get an “association code”. The device can use this code to pair
with cloud server.
Cloud-Reset Cloud
• To reset cloud after a successful pairing
MAC: Read the device’s MAC address information
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5. Firmware page
Main Board
Using RS-232 cable connect the device and your PC
1. Before you start to update, please make sure you have secured
the connection between your computer COM port and the device.
2. Click the “Open Dialog” button to open the rmware update window
3. Click the “File” button to select the le which you want to update
4. Click the “Start” button and rmware will start to update
5. After updating, please power cycle the device
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Output
Using RS-232 cable connect the device and your PC
1. Click the “Open Dialog” button to open the FW Updated window.
2. Click the “File” button to select the rmware le
3. Click the “Upgrade” button will start to update
4. After updating, please power cycle the device
IN OUT
Using USB Micro-B cable connect the device and your PC
1. Click the “Open Dialog” button to open the update window
2. Open rmware update software and then device will start to
update rmware automatically.
3. After update process is done, software will show “Success”
message and then be closed automatically.
4. Click the “Open Dialog” button to update next input port
5. Plug and unplug the USB Micro-B cable. Repeat the step 2 ~ step
5, until nishing all the input port rmware update.
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Method D: Control through Web
The default IP address: 192.168.1.70
I/O Routing Tab
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Rename I/O, Mapping Tab
EDID Tab
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Method E: Control through "intriCloud" on internet
Create Account
The first time you use the intriCloud service, please create a new account.
1. Access intriCloud (www.intri.cloud) and click “Create new account”.
2. The Registration page will pop up, please ll in your email and
password information to create your private account.
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Add Device to intriCloud
1. First, please make sure the Matrix is connected to your Ethernet
with internet access.
2. Connect the Matrix to your PC via a RS-232 cable.
Conrm the status of software is connected
3. Click on Read to get an Association Code. Write down this code.
4. Access your intriCloud account or use intriCloud APP, then log in
to your account. On the upper right corner, click “Add Device”.
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5. Enter the Association code and click Apply for pairing with your Matrix.
6. After adding the device, the device name will show on the upper
right corner. You can click the button to switch to device control.
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Method E: Amazon Echo (Alexa) control
Connecting your intriCloud to Alexa. Make sure your Echo device is
linked to your Amazon account before continuing.
1. Go to alexa.amazon.com. Create an account or login using an
existing amazon account.
2. Install intriCloud for Echo. Search using keyword “Intri Cloud” in
Skills page and click “Enable”. Then go to Settings to link it.
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3. Click “Link Account“ and the “IntriCloud” sign in box will pop up.
Type in your Intri Cloud account and password, to successfully
link Intri Cloud and Amazon Alexa.
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Voice Control
Step 1. ""Alexa, open la la land"" (into IntriCloud)
Step 2. ""list device"" (What device connected to your IntriCloud )
Step 3. ""select device""
(Select the device which you want to control)
Step 4. ""play (input) on (output)"" (adjust your display array)
Voice Commands
Command description
open la la land
into Intri Cloud
list device
show out what device
connected to Intri Cloud
select device
select the device which
you want to control
play "input" on "output"
adjust your display
array
play "input" on all
play a HDMI source on
all displays
mute "output" close a HDMI output
mute all close all HDMI output
Notes: "Input" & "Output" should be the name which displays
in RS232 Rename page or Intri Cloud website Mapping page.
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EDID Learning
The EDID learning function is only necessary whenever you
encounter
any display on the HDMI output port that cannot play audio and
video properly. Because the HDMI source devices and displays
may have various level of capability in playing audio and video, the
general principle is that the source device will output the lowest
standards in audio format and video resolutions to be commonly
acceptable among all HDMI displays. In this case, a 720p stereo
HDMI signal output would be probably the safest choice. Neverthe-
less, the user can force the matrix to learn the EDID of the lowest
capable HDMI display among others to make sure all displays are
capable to play the HDMI signals normally.
There are TWO methods to do EDID Learning as below,
1. IR Remote Control (Page 5)
2. Software Control through RS-232 (Page 7)
There are seventeen embedded default EDID as below,
1. Full-HD(1080p@60)-24bit 2D & 2ch
2. Full-HD(1080p@60)-24bit 2D & 7.1ch
3. Full-HD(1080p@60)-24bit 3D & 2ch
4. Full-HD(1080p@60)-24bit 3D & 7.1ch
5. HD(1080i@60)(720p@60)-24bit 2D & 2ch
6. HD(1080i@60)(720p@60)-24bit 2D & 7.1ch
7. Full-HD(1080p@60)-36bit 2D & 2ch
8. Full-HD(1080p@60)-36bit 2D & 7.1ch
9. Full-HD(1080p@60)-24bit 2D & 2ch & Dolby 5.1ch
10. 4k2k@30 2ch
11. 4k2k@30 7.1ch
12. 4k2k@30-3D-PCM2CH(2ch)
13. 4k2k@30-3D-BITSTR(7.1ch)
14. 4k2k@60-420-3D-PCM2CH(2ch)
15. 4k2k@60-420-3D-BITSTR(7.1ch)
16. 4k2k@60-3D-PCM2CH(2ch)
17. 4k2k@60-3D-BITSTR(7.1ch)
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FAQ
Q Can every TV work with the HDMI matrix?
A Basically, the answer is YES. But if your TV can not support
1080p, please refer the EDID LEARNING section to learn EDID
from your TV.
Q What is EDID? Why do I need to learn EDID?
A EDID contains the whole information of the display such as
the resolution and audio setting which this display can
support. Therefore, based on the EDID information, media
player will pick up the most suitable resolution and audio set
ting to the display. In order to faithfully transmit the EDID
information from display to the media player, learning EDID
from display to this device is necessary.
Q What should I do to learn EDID for the matrix?
A Due to the limitation of HDMI, the source device can only
output one format of video and audio. In other words, the
source device cannot output 720p and 1080p video at the
same time, or output stereo and surround sound at the same
time. Therefore, you may need to manually setup each HDMI
input for desirable audio/video output format. The mechanism
of EDID Learning is to pick up the HDMI display with the
lowest capability among the ones you would use for this input
source. For example, if user would like to play the Input-2
upon output-2, output-3 and output-4, and only output-3
cannot support 1080p [support up to 720p only], please learn
the EDID from the display connected to the output-3 at the
Input-2 port. Of course, if output-3 would get the HDMI signals
from every HDMI input, please learn EDID information from
output3 to all four HDMI inputs. For more information about
EDID Learning, please refer to EDID LEARNING section.
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Q My TV can support 1080p, but why there is no audio?
A The factory default EDID of this device is 1080p & 2ch audio.
However, there would be a problem after you change to use
1080p & 7.1ch if the TV cannot support 7.1ch audio. Please use
the default EDID,1080p &2ch audio.
Q When I set an audio amplifier (AV receiver) between TV
and the matrix to extract 7.1ch audio, but why there is
still no audio?
A Basically, the default EDID of the chosen input can support
7.1ch audio, but the problem is that the EDID of the amplier
still cannot match the default setting. Therefore, the best
method is to learn EDID from the amplifier directly. Please
refer to EDID LEARNING section and follow the steps to learn
the EDID. When learning EDID from the amplifier, user just
needs to connect the matrix and amplifier. Please don't
connect HDMI cable between amplifier and TV when the EDID
learning is proceeding.
Q When I play the same content upon multi-displays, why
and the others don't have 7.1ch audio even no stereo?
A Due to the limitation of HDMI, the source only can choose
one video and one audio format to play, which can be either
1080p and 7.1ch or 1080p and stereo audio. It means when
the user sets the matrix at 1080p and 7.1ch, the source will
only play the content under this format. Therefore if the TV
cannot decode 7.1ch audio, there is denitely no audio.
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Nov, 2018 Copyright © 2018 by SIIG, Inc. All rights reserved.
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