SIGNIFY EA0816 Instruction Manual

Instruction Manual

EA0816

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www.signifyelectronics.com.au

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Contents

Contents 02

Customer Support 04

Warranty Information 05

Safety Warnings 09

Important Safety Instructions 10

Installation 12

TV Overview 17

TV Connections 19

Remote Control 21

Getting Started 23

Turn On the TV 23

First Time Setup 23

Using the Menu 24

Select Input Source 24

Picture Settings 25

Sound Settings 26

Channel Settings 27

Lock System 29

Setup Menu 30

Personal Video Recording (PVR) 33

Recording TV Programs 33

PVR Settings Menu 35

Important Notes for Using PVR/USB/Media Function 39

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Contents (cont)

Electronic Program Guide (EPG) 40

Connecting to a PC 41

Media Centre 42

Media Centre Menu 42

Photos 43

Music 43

Video 44

Text 45

Trouble Shooting 46

Customer Support 48

Product Specifications 49

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Customer Support

Congratulations on choosing to buy a Signify® product.

All products brought to you by Signify

®

are manufactured to the highest standards of performance and safety, and,

as part of our philosophy of customer service and satisfaction, are backed by our comprehensive 1 Year Warranty.

This comprehensive instruction manual will provide you with a detailed guide on how to operate your product and
will also assist you in troubleshooting any problems that you may encounter.

If you have any queries regarding the use of this product, please feel free to phone our technical support line for
some friendly advice. If you are experiencing difficulties or believe that the product may have a technical fault, we
will assist you in rectifying the issue. We can generally solve most problems simply and quickly over the phone, so
please always phone us first!

We are sure that you will enjoy using this product and you can expect to gain years of service from this product
when it is used and maintained in the correct manner.

Should you encounter any problem, before returning the product to the store, please read this user manual carefully,
check our online Q&A’s or contact us directly. Our friendly technical support team will be happy to assist you. In the
event that the product has technical issue and is unrepairable, we will provide you a Return Authorisation Number if
the faulty product needs to be returned to store.

Customer Support Team

1300 777 137
Hours of Operation: 9am – 4:30pm* Monday – Friday
9am – 3pm Saturday
* Hours of Operation are Australian Eastern Standard Time.

[e-mail]
www.signifyelectronics.com.au

ITEM CODE: EA0816

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Warranty Procedure

Please read the owner’s manual carefully and ensure that you have followed the correct installation and operating
procedures.

1. Please read warranty details below.

2. Please keep your purchase receipt safe. It will help you expedite warranty claim proceedings. If you do not
have your receipt, a claim cannot be undertaken.

3. If you require warranty service, please contact the Signify

®

customer support team at 1300 777 137 for
assistance. Please ensure that you have the model number, serial number (found on the product rating label)
and purchase receipt ready before you call.

Warranty Details

The product is guaranteed to be free from defects in workmanship and parts for a period of 12 months from the date
of purchase. Defects that occur within this warranty period, under normal use and care, will be repaired, replaced
or refunded at our discretion. The benefits conferred by this warranty are in addition to all rights and remedies in
respect of the product that the consumer has under the Competition and Consumer Act 2010 and similar state and
territory laws. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You
are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable
loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.

1. The Signify

®

warranty only applies to Signify products purchased NEW from a Signify® Authorised Retailer

in Australia. This warranty only applies to the original purchaser and cannot be transferred.

2. The benefits to the consumer given by this warranty are in addition to other rights and remedies of the
consumer under a law in relation to goods or services to which the warranty relates, being the Australian
Consumer Law.

3. Refund or replacement via your Signify

®

Authorised Retailer is available for a period of 1 year after purchase
of goods that have been inspected and determined to have a major failure. Refund and exchange is not
applicable for change of mind.

4. Subject to the terms herein, this warranty effectively covers Signify

®

products (excluding products
purchased for commercial purposes) as specified in the Warranty Period Table on the following page from
the date of purchase. Products used for commercial purposes are covered for 6 months only.

Warranty Information

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Warranty Information (cont)

Warranty Period Table

Signify® PRODUCT SIZE WARRANTY PERIOD WARRANTY SERVICE TYPE

TV 42’’ and above 12 months In-Home Service.

TV 19’’ to 40’’ 12 months

Authorised Service Centre or Return to

Store with Return Authorisation Number.

All other Signify

products

12 months Authorised Service Centre or Return

to Store.

Warranty Service Type:
In Home Service/Pick up Service

This service will only be provided as part of this warranty if all the following conditions are met:

a) The product is indicated in the Warranty Period Table;
b) The product is within the warranty period; and
c) The product is located within the normal service area of the local Signify

®

Authorised Service Centre.

If the Signify

®

team determines that the product is not repairable on site, the customer will need to take the product

to a Signify

®

Authorised Service Centre (at customers cost) & the repair will be undertaken at this location. After the

repair, the product will be available for collection or returned to the purchaser at a fee upon request.

Authorised Service Centre/Carry-in Service

The purchaser is required to send the product at their own expense to the nearest Signify

®

Authorised Service
Centre for repair. After the repair, the product will be available for collection or return to the purchaser at a fee upon
request. Signify

®

in-home service can be made available at a fee if requested.

1. A 6-month replacement warranty is applicable to all accessories such as remotes, power adaptors and cables,

as long as all warranty requirements are met. Damage from misuse will not be accepted.

2. Signify

®

will ensure to the best of its abilities that all required parts are made available for any required

service/repair.

3. Signify

®

/Uncle Bills Australia Pty Ltd and its Authorised Service Centres will endeavour to complete product
repairs within a reasonable period based on available resources and workload during the time when service is
requested and performed.

4. Refurbished parts may be used to repair the product. In the case of a replacement, the product may be
replaced, with a refurbished unit of the same type or, if one is unavailable, a similar refurbished model with
equal or better features and specifications.

5. Please be advised that if the product presented for repair is capable of retaining user-generated data, the data
may be lost during servicing. Customers are strongly encouraged to back up all important information/data
before sending the product in for service/repair.

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Warranty Information (cont)

6. Service will be provided only during normal business hours and under safety conditions and circumstances.
Signify

®

and its authorised service agents can refuse any repair if safety, in relation to OH&S, becomes a

concern to its staff or authorised service agents’ personnel.

The warranty is void and warranty claims may be refused, subject to the Australian Consumer Law, if:

• The product was not transported, installed, operated or maintained according to the instruction given by the
manufacturer.

• The product was abused, damaged, tampered with, altered or repaired by any unauthorised persons.

• Product failure is due to accidents during use, installation or transit, power surges, use of defective or
incompatible external devices, exposure to abnormal conditions such as excessive temperatures or humidity,
or entry of liquids, objects or creatures inside the product (eg. cockroach infestations).

• The product has been dropped or has collided with another object, has been used for reasons other than its
intended use, has been accidently or deliberately misused, or for others reasons such as theft, vandalism,
floods, fires, earthquakes, electrical storms or any other act illegal act or war related events.

• The serial number of the product is missing or has been tampered with.

• The product is purchased in an Auction.

• The product is incorrectly assembled or installed.

NOTE: If any repairs or services requested by the customer are outside of the terms and conditions of this
warranty, or where a fault is determined to be outside of the terms and conditions of the warranty during an
in-home service call, the customer shall be charged for the cost of the repair and/or the in-home service call fee.

7. No one is authorised to assume any liability on behalf of Signify

®

or impose any obligation on it, in

connection with the sale of any equipment other than as stated in this warranty and outlined above.

8. Signify

®

and/or its Authorised Service Centres reserve the right to inspect and verify whether the product is

exhibiting a major failure as claimed by customers/retailers.

9. Image retention or burn-in can be a problem for all phosphor based displays. In extreme cases permanent
phosphor burn can occur if still/repetitive images are left on the screen for extended periods of time. Such
damage to the screen is not covered by the warranty. Please ensure that precautions are followed to avoid
permanent damage to your display.

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Warranty Information (cont)

10. All LCD, LED LCD and plasma panels can exhibit some bright, dark or partially lit pixels, a normal limitation
of these technologies and the manufacturing process involved and are usually not noticeable when viewing
normal screen images. Defective pixels are not a warranty issue, unless they exceed the ISO 13406-2*
standard for pixel defects. All panels used for Signify

®

TVs have passed ISO 13406-2 standards.

* To regulate the acceptability of defects and to protect the end user, ISO have created a standard for manufacturers
to follow. ISO 13406-2 recommends how many defaults are acceptable in a display before it should be replaced,
within the terms & conditions of warranty.

11. Where a product has been mounted to a wall, it is your responsibility to remove it from the wall to repair or
service, and re-install the product to the wall after service.

12. If Signify

®

or its Authorised Service Centre determines that your claim of a Signify® consumer product is

invalid, Signify

®

may charge you for any labour, parts or transport costs incurred by Signify® or its agent in

assessing your claim.

If you have any issues with this product or require further information, please contact our helpful customer support
team via phone or email (details below). The product comes with a full 1 year warranty for your piece of mind. In
many cases we will resolve the issue without you having to return the product. Our friendly staff can also help you
with troubleshooting or advice in relation to the use of this product. Please ensure that you have the model number,
serial number and purchase receipt ready before you call.

Customer Support Team

1300 777 137
Hours of Operation: 9am – 4:30pm* Monday – Friday
9am – 3pm Saturday
* Hours of Operation are Australian Eastern Standard Time.

[e-mail]
www.signifyelectronics.com.au

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Safety Warnings

The safety precautions enclosed herein reduce the risk of fire, electric shock and injury when correctly adhered to.
Follow all instructions and take notice of all the warnings.

CAUTION: To reduce the risk of electric shock, do not remove the rear cover on the back of the TV. There are no
user-serviceable parts contained within. Removing any part of the TV or attempting to modify the product will void
the warranty. Refer servicing to qualified service personnel as recommend by our Service Centre.

The lightning flash with an arrowhead symbol within an equilateral triangle is intended to alert you to
the presence of non-insulated dangerous voltage within the product’s enclosure that may be of sufficient
magnitude to constitute a risk of electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert you to the presence of important
operating and maintenance (servicing) instructions in the literature accompanying the product.

IMPORTANT: Only connect this TV to a mains socket with a protective earthing connection.

• To prevent damage which may result in fire or an electric shock hazard, do not expose this TV to rain or
moisture. Do not place objects filled with liquids, such as vases, on or near the apparatus.

• Do not change or modify the TV in any way.

•

•

•

•

•

•

Only use the attachments or accessories specified by the manufacturer.

Minimum distances around 5cm the apparatus for sufficient ventilation;

The ventilation should not be impeded by covering the ventilation openings with items, such as
newspapers,table-cloths, curtains, etc.;

No naked flame sources, such as lighted candles, should be placed on the apparatus;

Attention should be drawn to the environmental aspects of battery disposal;

The use of apparatus in tropical climates.

CAUTION

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Important Safety Instructions

General Electric Safety:

• Before installing the Signify

®

TV set, make sure your outlet voltage corresponds to the voltage stated on the TV

rating label. Always use the power cord supplied for this TV.

• Do not use an extension cord unless completely necessary with the TV. If an extension cord is used, please
ensure that it has a rating equal or exceeding the rating of this product.

• Unless your home is already fitted with a residual current device (safety switch), we recommend installing an
RCD with a rated residual operating current not exceeding 30mA to provide additional safety protection
when using electrical appliances. See your electrician for professional advice.

• The TV is not intended to be operated by means of an external timer or any type of separate remote control
system.

• Do not bend, twist or squash the power cord and antenna cable under the main unit or place heavy objects on
the cords. Do not use a damaged power cord or plug, and do not try to insert into a loose outlet. Doing so may
create risk of electric shock.

• Do not run the power cord near heat-producing appliances such as radiators, stoves or irons. The excessive
heat could melt the insulation and expose live wires, resulting in risk of fire or electric shock.

• Unplug this TV during lightning storms or when unused for long periods of time. Not doing so may result in
risk of fire or electric shock.

• Always grasp the plug when disconnecting the power cord. Pulling the cord can damage the internal wire and
may cause risk of fire. Never touch the power plug with wet hands.

• The TV is not intended for use by persons (including children) with reduced physical, sensory or mental
capabilities or lack of experience or knowledge unless they have been given supervision or instruction
concerning use of the product by a person responsible for their safety.

• Do not leave the TV unattended when plugged in. Always switch off and unplug when you are not using the TV.

WARNING: Always use a power board equipped with a surge guard system to protect your TV against any
power surges.

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Important Safety Instructions (cont)

Protect from Moisture and Heat

• Avoid exposing the TV to direct sunlight and other sources of heat. Do not place the TV directly on or near other
products that generate heat (eg. microwaves, audio amplifiers and heaters).

• Do not use or store flammable or combustible materials near the TV. Doing so may result in fire or explosion.
Do not place any naked flame sources, such as lit candles, cigarettes or incense sticks on top of the TV set.

• Do not block the ventilation holes located on the rear cover on the TV. Ventilation is essential to prevent failure
of electrical component. Dust the ventilation holes regularly with a static proof cloth or feather duster.

Handling the Antenna

• Install the antenna away from high-voltage power lines and communication cables and make sure it is installed
securely. If the antenna comes into contact with a power line, risk of fire, electric shock or serious injury may
occur.

• Depending on your location and surroundings the TV reception may vary. Always use a qualified antenna
specialist to install or exam your antenna.

Cleaning and Maintenance

• Always unplug this TV from the power outlet when not used for long periods of time. The accumulation of dust
over time may generate heat, deteriorate the insulation and create a risk of electrical fire.

• Always unplug the TV from the power supply before cleaning.

• Only use a soft, dry and static-free cloth for cleaning the cabinet and stand of the TV; do not use a damp cloth.
Never clean with industrial strength polish, wax, benzene, paint thinner, air freshener, lubricant, detergent or
other chemicals. Wipe off any moisture, dirt or dust on the power plug pins with a clean and dry cloth.

• The LED panel used in this product is made of glass. Therefore, it can break when the product is dropped or is
impacted by other products. Take extreme caution when cleaning, moving or installing the TV. Be careful when
handling broken glass pieces in the event that the LED panel breaks.

• If the unit requires repair, contact the Signify

®

customer support team on 1300 777 137. There are no
user-serviceable parts contained within. Removing any part of the TV or attempting to modify the product will
void the warranty. Never attempt to disassemble or modify the unit or attempt to service it yourself.

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Installation

Step 1: Select a Location for Installation

When determining a position to install the TV set, ensure the area is:

• Well ventilated and away from moisture.

• Protected from abnormal heat and away from direct sunlight.

• Away from excessive dust, debris or grease.

WARNING: If the TV is not positioned or installed in a sufficiently safe and stable location, it can create a potential
hazard by falling resulting in injury and damage to the unit and its surroundings, particularly in environments
where children may be present. To prevent injuries from your television falling, take a few simple precautions:

• Monitor children and ensure they keep a safe distance from the TV.

• Do not place the TV on tall furniture or in a confined area (eg. on a cupboard or bookcase) without anchoring
both the furniture and the TV to a suitable support.

• Only use furniture that is stable and can safely support the TV.

• Ensure the TV does not have any overhang of the supporting furniture.

• Educate children about the dangers of climbing onto the furniture to reach TV controls.

• Do not place the TV on cloth, cushions or any other similar materials.

• Never stand on, lean on, or push the unit or its stand.

• If the furniture has to be moved, please first remove the TV and place it in a safe location on the floor.

• Do not cover the TV with a blanket, cloth or other similar materials.

• Do not place the main unit on an unstable stand, shelf or table. Serious injury to an individual and damage to
the TV may result if it should fall. If the TV falls over because of customer error, the warranty will be voided.

CAUTION: Due to the size and weight of this TV, it is highly recommended that 2 people are used to move it.

NOTE: Before unpacking the TV, ensure you have a table or a desk ready to lay the TV on. Ensure the surface is flat

and clean, and lay a soft cloth or blanket over the surface to protect the screen of the TV.

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Installation (cont)

This TV is equipped with standard VESA wall-mounting points, and we recommend that a VESA compatible wall
bracket be installed between the TV and the wall to prevent the TV from falling from a cabinet (bracket not included).
Included but not pictured: User Manual, Warranty Card and Quick Start Guide.

1. Carefully remove the TV from its packaging, take immense caution not to apply any pressure to the front of the

TV screen.

2. Please go through all packaging material and ensure all TV accessories listed above have been unpacked from

the packaging. Some accessories may be located in cut-out sections of the internal packaging, so ensure you
do not miss any items and discard them by mistake. Once all items are removed from the packaging, use the
list above to check that nothing is missing. If any items appear to be missing, contact our Signify

®

Warranty

Service Hotline.

3. Once all accessories have been accounted for, prepare a location where you can attach the stand base to the

bottom of the TV, you will also require a Phillips Head screwdriver to attach the TV stand base.

NOTE: Before proceeding to the installation section of this manual, please ensure that your outdoor TV antenna is
installed correctly and is ready to connect to your TV.

SCREWS

M4x20mm4pcs

Remote Control

2x AAA Batteries

2x TV Stand Base

4x TV Stand Screws

Step 2: Unpack and Check your Accessories

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Installation (cont)

3. Insert the TV stand screws into the designated holes in the rear of the TV base stand and tighten the screws

firmly with a Phillips Head screwdriver.

CAUTION: Do not apply excessive force while tightening the screws as this may damage the TV base stand.

4. Ensure the TV base stands are securely attached to the rear of the TV before standing the TV upright.

RIGHT

LEFT

Step 3: Assembling Stand Base/Wall Mount Option

1. Ensure the table or desk you use to unpack the TV is flat, clean and stable. Lay a soft cloth or blanket over the
surface to protect the screen of the TV.

NOTE: Always unplug the TV from power outlet when assembling or moving the TV.

2. Observe the markings ("L" or "R") on the base stand. Ensure the longer leg of each TV base stand is facing
outwards from the front of the TV and slide the rectangular section on the top of the TV base stand into the
designated slot on the rear of the TV.

HDMI3

USB

CVBS

IN

L

R

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Wall Mount Assembly Guideline

NOTE: Wall brackets are not supplied with this product.

If wall mounting the TV is desired please read the following specifications and instructions in conjunction with
the instructions included with the bracket. If you are not confident in your abilities to mount the TV, please seek
assistance from qualified personnel. Signify

®

is not liable for any damage or injury caused by an incorrectly

mounting the TV.

Wall Mount Compatibility Suggested Screw Dimension

VESA 200 * 200 M6 Screws, length 10mm x 2pcs

M6 Screws, length 16mm x 2pcs

NOTE: The TV stand screws in the package are for securing the TV stand ONLY. If you are wall-mounting the TV,
please consult with qualified personnel for further instructions on installing the bracket and wall support.

Remove the TV Stand Base from the TV:

1. Before removing the TV base stands, ensure you have a table or a desk ready to lay the TV on. Ensure the
surface is flat and clean, and lay a soft cloth or blanket over the surface to protect the screen of the TV. The
screen is fragile and must be appropriately protected when removing the TV base stands. Be sure that no hard
or sharp objects can come into contact with the screens surface. Do not exert pressure to the front of the unit
at any time, as this will damage the LCD screen.

2. Using a Phillips Head screwdriver, remove the screws from the rear of the TV stand base. Store the stands and
screws in a safe location for future use.

Installation (cont)

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Installation (cont)

Step 4: Connecting the Antenna

In order to receive TV programs the signal should be received from one of the following signal sources:

• Outdoor antenna

• Cable TV network

• Satellite broadcast network

1. In these three cases, the input cable of antenna or TV network should be plugged into the 75 Ohm coaxial

cable jack at the lower back side of the TV.

NOTE: The antenna cable is not included and can be purchased from all good Electronics retailers.

2. If you are using an indoor antenna and the TV reception is not satisfactory, you can adjust the position of the

antenna but it is strongly suggested to use the outdoor antenna.