Sierra Wireless Voq Quick Reference

Quick Reference

This Quick Reference section is a duplication of the

Voq Pocket Reference Guide

that you received with your Voq

phone and is included here for your convenience.

To... Follow these instructions...

Change input modes Press * (asterisk key). This applies to text

fields only. Press and hold for menu.

Type a space Press # (pound key).

Type punctuation Press the

1 key repeatedly.

To... Follow these instructions...

Turn On/Off the phone Press and hold the Power button.

Lock the keypad

Press and hold .

Unlock the keypad

Unlock > #. Enter password if

Keypad text input

On and Off

To... Follow these instructions...

Change the ring sound

Start > Settings > Sounds > Ring tone.

Change to vibration alert Start > Settings > Sounds >

Ring tone > Vibrate.

Choose/edit an alert profile

Start > Settings > Profiles.

Set the time and date

Start > Settings > More > Date and Time.

Set the alarm clock

Start > Settings > More > Date and Time > Alarm > Alarm Time.

Change the Home screen

Start > Settings > Home Screen.

Change backlight time out

Start > Settings > More > Power Management > Backlight battery time out.

Voq User Guide

To... Follow these instructions...

Display month view Start > Calendar > Menu > Month

View.

To... Follow these instructions...

Make a call

• Dial number > Press . Or...

• Open thumbpad or press

> Start typing name > Select contact > Press . Or...

•

Contacts > Select contact > Press

Redial

Press twice.

Receive a call

Press or

Accept.

End a call

Press .

Call voice mail Press and hold the

1 key.

Call speed dial number Press and hold the speed dial key for the

contact.

Add a speed dial

(Add person to Contacts list first.)

oice Calls

To... Follow these instructions...

Change default number for a contact

Contacts > Select contact >

Move joystick left or right.

Assign special ring to a contact

Contacts > Select contact> Press joystick

Edit > Scroll down to Custom Ring

Tone > Done.

Put a caller on Hold

Menu > Hold.

Activate call on Hold

Menu > Unhold.

View previous calls

Start > Call History.

Make a conference call 1 Call the first person. Press Hold.

2 Call the second person while first is

on hold.

3 When the second person answers,

the screen displays Conference. Press the joystick.

4 Repeat steps to add more people.

Forward calls

Start > Settings > Phone > Call Forwarding > Choose when to forward

calls > Check

Enable call forwarding

when... > Enter number > Done.

Turn On speakerphone

Press and hold for two seconds during a call.

Quick Reference

The instructions below assume that the myVoq screen is displayed. To display the myVoq screen, flip open the thumbpad when you are in the

Home screen or press .

To... Follow these instructions...

Configure your e-mail (VoqMail Personal and VoqMail Professional)

Start > More > VoqMail Settings > Setup & Test Wizard > Follow wizard

instructions > Press

Next or Previous

to move from screen to screen >

Finish.

Read your messages

Start > Inbox > Move joystick to

select inbox.

Configure how often Voq checks server for e-mail

Start > More > VoqMail Settings > Schedule Settings > Basic.

Manually check for messages

Start > Inbox > Menu > Send/ Receive.

To... Follow these instructions...

Make a call Type phone number > Send.

E-mail

myVoqTM (incl. sending e-mail and SMS)

To... Follow these instructions...

Send an SMS message • Type phone number > Send

SMS. Or...

• Type Contact name >

Send

SMS. Or...

• Type GAL recipient’s name >

Send SMS. Or...

• Type message > Send SMS >

select Contact >

Send.

Write a note

Type note >

Note l [Save As...] >

Save.

Add text to a note Type text > Highlight

Notes > Menu >

Append Note.

Edit a note Type name of note > Highlight note >

Edit.

Send a note

Type name of note > Highlight note >

Menu > Send Email or Send SMS >

Enter address/number

> Send.

Edit Contact notes Type contact name >

Menu > Notes.

View a file or hear a sound Type file name > Highlight file > Press

joystick.

Repeat the last action Press the joystick to open History. Press

Voq User Guide

VoqMail Pro is an optional upgrade to the VoqMail Personal e-mail application that lets you seamlessly connect to your work e-mail via a secure VPN, and includes other advanced features.

To... Follow these instructions...

Change custom alert settings

Start > More > VoqMail Settings > Alert Settings > Select alert level to

change >

Edit.

Add a custom alert to a contact

(Person must be in Contacts list with email address.)

Start > More > VoqMail Settings > Contact Alerts > Add > Select a

contact >

Add.

Add a custom alert to a keyword in message title

Start > More > VoqMail Settings > Keyword Alerts > New > Enter

keyword and priority >

Done.

oqMailTM Professional Edition

To... Follow these instructions...

Play a song from the playlist

Start > More > Windows Media >

Scroll to the file to play >

Play.

Skip to:

Beginning of current file

Beginning of previous file

Next file on playlist

Move joystick to the left

Move joystick to the left twice

Move joystick to the right

Change playback settings

Start > More > Windows Media > Menu > Settings > Set volume or

other settings >

Done.

Play a streaming media file

Open the thumbpad or press > Begin typing URL > Select URL >

Go.

Play a game

Start > More > Games > Select

game.

Music and Games

Contents

1 Quick Reference

Getting Started

8 What’s in the box? 8 Getting up and running

Knowing Your Phone

14 The Voq Professional Phone

15 Flip-open QWERTY thumbpad 16 Home screen 16 myVoq

screen 16 Keypad 17 Joystick 17 Keys and buttons 19 Programs

Making and Answering Calls

34 Making calls 36 Voice dialing 40 Answering calls 42 Reviewing calls

Managing Your Personal Information

46 Managing your contacts 50 Using the calendar 51 Using tasks 52 Writing notes

E-mail and Messaging

56 Choosing your e-mail 58 VoqMail

software

Voq User Guide

81 Getting started 84 Synchronizing remotely

Configuring Your Phone

88 Phone 90 Sounds 91 Profiles 91 Home screen 92 About 92 Accessibility 93 Beam 93 Certificates 93 Data connections 98 Date and time 99 Owner information 99 Power management

Browsing the Internet

106 Browsing the Internet 108 Customizing Internet Explorer

Playing Music, Games, and More

110 Playing audio or video files 112 Playing Java applications 114 About myVoqTag indexes 114 Playing Solitaire 114 Playing Mount Voq 115 Using the calculator 116 Recording voice notes or memos 117 Adding programs 118 Removing programs

Voq Accessories

Getting Started

What’s in the box?

Getting up and running

Voq User Guide

What’s in the box?

Your box contains the following:

• Voq

handset

• Battery

• AC adapter/charger

• Mono headset

• Synchronization cable

• Companion CD

• Documentation:

· Voq Pocket Reference

· Voq User Guide (this guide)

· Getting Started/Accessories fold-out

· Warranty and End-user License booklet

If any items are missing, please contact your Voq dealer.

Getting up and running

1 Insert your SIM card

Your service provider will provide you with a SIM (Subscriber Information Module) card that contains all your account information. Your phone cannot function without this card.

Note: To browse the Internet and

use e-mail on your Voq phone, your SIM card must be GPRS enabled. To use VoqMail

Professional Edition,

your SIM card must be VPN enabled.

To install your SIM card:

1 Remove the SIM card from its packaging. 2 Lay the phone face down with the battery

removed.

3 Position the SIM card with the gold contacts

down and line it up with the SIM card outline on the phone. The cut corner of the card should point towards the center of the phone.

Getting Started

2 Install the battery

You cannot operate the phone without the battery even if the phone is attached to the AC adapter.

1 Insert the battery, bottom end first, into the

opening on the back of the phone.

2 Lower the battery to the phone. Press the top of

the battery until it clicks into place.

3 Charge the battery

Charge the battery for a minimum of 12 hours the first time. You can use the phone while the battery is charging. If the battery is totally discharged when you plug in the AC adapter, it takes several minutes for the phone to start up. This is normal and ensures that the phone has sufficient power for reliable operation.

1 Plug the lead from the AC adapter into the bottom

of the phone.

2 Insert the AC adapter plug into a power outlet. If

Voq User Guide

5 Make a call

Try out your new phone by making a phone call or by calling your voicemail box, if you have one.

6 Send an SMS

1 Flip open the QWERTY thumbpad. When you do,

the phone displays the myVoq screen.

1) Turn on the phone.

2) Dial the number.

4) To end, press the red

button.

3) Press the green

button.

Getting Started

7 Set up synchronization

You can synchronize your E-mail, Contacts, Calendar, and Tasks so that the information on your phone and your desktop PC is the same and up to date. To do this

you must install Microsoft

ActiveSync® and VoqTM

Desktop Tools onto your desktop PC.

To install the software, insert the Voq companion CD into the CD-ROM drive of your PC. On the Getting Started window, click

Start Here and follow the

instructions.

8 Top ten things to do next!

The Voq phone is an exciting new device that combines a phone, a PDA, and a messaging device in one. Try out these other key Voq features:

• Set up your e-mail. See Choosing your e-mail,

page 56.

• Add contacts and make a call from your contacts

list. See Managing your contacts, page 46.

• Learn about myVoq. See About myVoq, page 27.

• Browse the Web. See Browsing the Internet,

page 106.

• Wirelessly sync your calendar to Microsoft

Exchange 2003. See Synchronize your calendar

wirelessly, page 85.

• Play a song from an SD card. See Play a media

file from an SD card, page 31.

Voq User Guide

Knowing Your Phone

The VoqTM Professional Phone

Flip-open QWERTY thumbpad

Home screen

myVoqTM screen

Joystick

Keys and buttons

Programs

Status icons

Voq User Guide

The Voq Professional PhoneTM

Congratulations! Your new Voq phone will change the way you communicate. This innovative phone puts the

best of wireless technology in the palm of your hand— make calls, send e-mail and SMS messages, browse the Internet, and manage your calendar. For a person on the go, it’s everything you need and more.

Handset speaker

Color display

Soft key

End button (red)

On/Off button

Joystick

Soft key

Talk button (green)

Volume control

Infrared port

SD card slot

Record/voice dial button

Headset connector

LED indicator

Knowing Your Phone

Flip-open QWERTY thumbpad

The Voq phone has a remarkable flip-open QWERTY thumbpad that lets you create text messages and e-mails using a full-featured keyboard. To use the thumbpad, just flip it open and start typing. It’s that simple. When in the Home screen or on a call, opening the thumbpad launches the myVoq screen.

Shift key

Backspace key

Number keys

Shift key

Number keys

Return key

Letter keys

Press the Shift key twice to invoke shift lock. The next key you press will be in uppercase.

You can cut, copy and paste just like on a PC keyboard. To select text, press and hold the Shift key, then move the joystick left or right. To cut, copy, or paste, press the function key, then

x (cut), c (copy), or v (paste).

Voq User Guide

Home screen

The Home screen is what you see when you first turn on your phone. You can change the background images and colors of your Home screen to suit you. You can even download your own images. For more information on customizing your display, see “Home

screen” on page 91.

The Home screen is the starting point for many tasks. Scroll to any area on the Home screen and press the joystick to start the application.

myVoqTM screen

The myVoq screen is what you see when you press

or flip open the thumbpad from the Home

screen or during a call.

The myVoq program powers the thumbpad and activates the phone’s advanced search, store, and send capabilities. Use myVoq to:

• Easily send an SMS or e-mail

• Quickly find information stored on your phone

Recently used programs

Time and date

Next Appointment

Messages

Current soft

Status icons

Ring profile

Knowing Your Phone

Joystick

In the center of the phone is the joystick. You use it to move around the screens and select the items you want. The joystick moves in five directions: left, right, up, down, and in.

When you press the joystick in, it works like the Enter key on a keyboard, or like a left mouse click. It confirms your selection and starts an action.

Keys and buttons

Talk button

End button

• Ends voice or data calls.

• Ends the active call when you are on a

conference call, or when you have another call on hold.

• Locks the keypad when you press and hold the

button.

Home button

• Displays the Home screen leaving other

applications open.

myVoq button

• Launches myVoq with the thumbpad closed.

• Activates the phone’s advanced search, store,

and send capabilities.

• Clears any text and returns you to the myVoq

Voq User Guide

Soft keys

The phone has two keys located directly below the display. Each key performs the command displayed above the key. The command changes depending on the screen.

On many screens, the right soft key is called

Menu.

The Menu soft key lists options that are relevant to what your are doing. It is a good idea to press

Menu to

check out the many options available to you.

Power button

• Turns the phone on and off when you press and

hold.

To change the ringer volume, press

Start > Settings

> Profiles

, then change the settings for the profile you

are using.

Record/Voice Dial button

• Turns voice dialing on when when you press and

hold. See “Voice dialing” on page 36.

• Turns the voice memo recording function on

when you press once. See “Recording voice

notes or memos” on page 116.

LED indicator

• When the phone is cradled or connected to the

AC adapter, red indicates the battery is charging.

• When the phone is cradled or connected to the

AC adapter, green indicates the battery is fully charged.

• When the screen saver turns off the display,

blinking green indicates the phone is on.

Soft key

Command

Soft key

Knowing Your Phone

• Displays a character map when you press and

hold the key in a text field.

Programs

Your phone comes with a number of installed applications as shown below. To access these applications, press

Start.

Inbox/SMS

Read, write, and send e-mail and SMS messages.

VoqMail

Set customized alerts for incoming mail. Configure rapid, low-bandwidth, battery-saving mail reception and delivery.

Contacts

Quickly find who you are looking for.

myVoq

Activate the thumbpad and the phone’s powerful search, store, and save capabilities.

MSN Messenger

Send and receive instant messages to and from your friends and colleagues.

Pocket MSN

Settings

Change the way the phone looks and behaves to suit you.

ActiveSync

Keep the information on your phone and your PC up to date.

Speed Dial

View and set up numeric shortcuts for impor-

Voq User Guide

Status icons

The phone displays a row of small icons across the top of the Home screen that provide information about the status of the phone, incoming calls, and messages.

Windows Media

Play music/video clips. Listen to Internet radio.

myVoq Calculator

A calculator that keeps a running tab of what you type. Use it to quickly divide up the restaurant bill, including tip and taxes.

Infrared

Beam information to/from other phones and laptops using infrared (Accessories folder).

Mount Voq

Climb Mount Voq with this challenging thumbpad typing game (Games folder).

Solitaire

Pass the time playing this well-known card game (Games folder).

Jawbreaker

Pass the time playing this challenging new

New e-mail or SMS Call forwarding

New voicemail. Press

1 to retrieve.

Call on hold

Ringer off Missed call

Battery charging New instant message

Voice call in progress Battery level

Data call in progress Low battery

Signal strength No battery

No signal Sync error

The Basics

Turning your phone on and off Using the Quick List Locking/unlocking the keypad About text input modes

Setting the time and date Entering text and numbers

Setting the backlight timer Navigating menus with

numbers

Setting the screensaver timer About myVoq

Setting your voicemail number Using Secure Digital (SD) cards

Setting number, time, and

currency formats

Managing Memory

Voq User Guide

Turning your phone on and off

To turn your phone On, press and hold the Power button on the top right side of the phone.

To turn your phone Off, momentarily press the power button to display the Quick List, then select Power Off.

If you remove the battery without turning off the phone, you will not lose personal data such as contacts, calendar, tasks, and saved notes. You will lose any unsaved data in forms or notes as well as the state of suspended games.

Locking/unlocking the keypad

You can also set up a password for your phone. For more information, see “Phone lock” on page 102.

Setting the time and date

Note: Your phone needs the correct date and time to

ensure that your calendar and inbox work properly. For example, alarms will not occur at the expected times, and messages may not load correctly into your mailbox. Some service provider networks automatically set the date and time. If not, set them manually.

To set the date and time.

1 Press

Start > Settings > More > Date and

Time

2 Set your time zone, date and time, and the alarm

clock if you wish.

3 Press

Done when you have finished.

To change from AM to PM or vice versa, highlight

PM in the Time or the Alarm field, then press any

Caution: if you press and hold the power button to

turn off the phone, you could lose important settings. Always turn the phone off using the Quick List.

The Basics

Setting the backlight timer

The Home screen goes dark after a period of inactivity to save battery life. As soon as you press a key, the backlight comes back on. The simplest way to turn the light on again without entering a number or a letter is

to press .

To set how long the backlight timer stays on, press

Start > Settings > More > Power Management.

You can also set the timeout when the phone is plugged into the AC adapter.

Setting the screensaver timer

You can set up a screensaver or have the Home screen display turn off to save battery life. When the screen saver turns off the display, the

LED indicator on the

top right-hand side of the phone blinks green periodically to indicate that the phone is on.

Setting your voicemail number

The number 1 on your keypad is reserved as a speed dial shortcut to your voicemail.

To change or set your voicemail number:

1 Press

Start > Settings > Phone >

Call Options

2 Scroll to

Voice Mail number. Enter the number.

3 Press

Done. The phone dials this number when

you press and hold the

1 key.

Setting number, time, and currency formats

Number, time, and currency formats can vary depending on where you live. To change how numbers and dates appear on the screen:

1 Press

Start > Settings > More > Regional

Settings

Voq User Guide

Using the Quick List

Use the Quick List to perform common actions quickly. To display the Quick List:

1 When the phone is on, momentarily press the

Power button.

2 Scroll to a command and press the joystick. The

list items are:

Note: When the battery is very low, your phone may

automatically revert to

Flight Mode to conserve

battery power. Once you charge the battery, use the Quick List to turn flight mode off (momentarily press the power button, then select

Flight mode off).

Entering text and numbers

The simplest way to enter text and numbers is using the flip-open thumbpad. For a list of keystrokes to display special characters, see “QWERTY thumbpad

key strokes” on page 130.

About text input modes

You can choose from several different input modes when you enter text or numbers.

Power off Turn off the phone safely.

Flight mode Turn the radio on or off (e.g. to play

a game on an airplane). You cannot make or receive calls and messages but you can use other features.

Key lock Lock the keypad.

Device lock Turn on password protection after a

period of inactivity.

Profile

Choose a set of ring tone and

Input Mode Icon Press Get

The Basics

Note: When entering text in an SMS or e-mail field, the

phone automatically capitalizes the first word of a sentence and after a period. Pressing shift or * again enables Caps lock.

To choose an input mode (in a text field):

1 On the

keypad–press the * key repeatedly or

press and hold the

* key until the menu appears.

If you display a menu, select the input mode from the list.

Predictive text (eZiTap mode)

When you type using the keypad, the phone can predict and displays word before all letters are pressed.

To enable predictive text or eZi mode, press and hold the

* key, then choose eZiTap English.

Use the following keys on the keypad when in eZi mode.

Multipress. All

lowercase.

abc 2

22 222

a b c

Numeric. All numbers. 123 222 222

Predictive text. See

below. (Keypad only.)

Ezi eZi EZI

2 22 222

A b C

Select word.

Delete.

Select caps mode.

Space. P&H: Display

characters.

P&H = Press and Hold

Voq User Guide

continue typing. You can also press the 0 key to see other word candidates.

Multiple Candidates mode, the phone displays

several word candidates at the bottom of the display. To select a word, press the number “

0” key to

highlight the word in yellow, then press the joystick in.

Navigating menus with numbers

Many menus provide numeric shortcuts to save scrolling and keystrokes. When you see a number beside an item in a list, press the corresponding number on the keypad or the thumbpad to select the item.

Navigating with the joystick

The joystick can help you navigate and select information quickly. For example, if you are changing the ring tone for your phone (

Start > Settings >

To select the underlined word in “inline” mode, simple press the joystick in.

To select one of the words shown, press the

0 key,

then press the joystick in.

To open your Calendar, press 3 on the keypad or the thumbpad.

The Basics

thumbpad, the phone immediately returns a list of entries where the letters appear.

• Reduces the frustration of text entry dramatically.

In addition to powering a full keyboard, the "Send" capability further reduces the number of keystrokes you need to send messages.

For a quick overview of what you can do with myVoq, see the Quick Reference “myVoqTM (incl. sending e-

mail and SMS)” on page 3.

Starting myVoq

myVoq starts when you flip open the thumbpad or press the myVoq button just below the joystick.

Joystick

left or right

Joystick

As you move the joystick left or right, you change the information in the field.

Voq User Guide

The default myVoq home screen looks like this.

The myVoq screen displays a list of the default categories shipped with the phone. These are:

•

History–a record of each of the actions you

have previously taken. This allows for the easy "recall" of a commonly executed task.

•

Contacts–your address book, synchronized

with your PC. You can search for the first name, last name, and company name fields.

•

Notes–a note pad program that allows you to

Searching

The myVoq program provides powerful search capabilities that check applications and categories at the same time.

Note: When the thumbpad is closed, myVoq uses 0-9

to find alphabetic names. When the thumbpad is open, myVoq uses the actual keyboard letters.

To search, start typing. As you type, the program

compares the letters, numbers, or characters you type with data in many of the applications listed on the phone, not just the Contacts list.

For example, myVoq automatically checks your notes or stock lists if you have any. To narrow the search you can type two letters separated by a space. myVoq will find entries that have at least two words that start with the letters.

Matches appear below the text area in two columns.

Text input area.

Sierra Wireless Voq Quick Reference

Specifications and Main Features

Frequently Asked Questions

User Manual