Sierra Wireless Voq Quick Reference

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Quick Reference

This Quick Reference section is a duplication of the

Voq Pocket Reference Guide

that you received with your Voq

phone and is included here for your convenience.

To... Follow these instructions...

Change input modes Press * (asterisk key). This applies to text

fields only. Press and hold for menu.

Type a space Press # (pound key).

Type punctuation Press the

1 key repeatedly.

To... Follow these instructions...

Turn On/Off the phone Press and hold the Power button.

Lock the keypad

Press and hold .

Unlock the keypad

Unlock > #. Enter password if

Keypad text input

On and Off

To... Follow these instructions...

Change the ring sound

Start > Settings > Sounds > Ring tone.

Change to vibration alert Start > Settings > Sounds >

Ring tone > Vibrate.

Choose/edit an alert profile

Start > Settings > Profiles.

Set the time and date

Start > Settings > More > Date and Time.

Set the alarm clock

Start > Settings > More > Date and Time > Alarm > Alarm Time.

Change the Home screen

Start > Settings > Home Screen.

Change backlight time out

Start > Settings > More > Power Management > Backlight battery time out.

Voq User Guide

To... Follow these instructions...

Display month view Start > Calendar > Menu > Month

View.

To... Follow these instructions...

Make a call

• Dial number > Press . Or...

• Open thumbpad or press

> Start typing name > Select contact > Press . Or...

•

Contacts > Select contact > Press

Redial

Press twice.

Receive a call

Press or

Accept.

End a call

Press .

Call voice mail Press and hold the

1 key.

Call speed dial number Press and hold the speed dial key for the

contact.

Add a speed dial

(Add person to Contacts list first.)

oice Calls

To... Follow these instructions...

Change default number for a contact

Contacts > Select contact >

Move joystick left or right.

Assign special ring to a contact

Contacts > Select contact> Press joystick

Edit > Scroll down to Custom Ring

Tone > Done.

Put a caller on Hold

Menu > Hold.

Activate call on Hold

Menu > Unhold.

View previous calls

Start > Call History.

Make a conference call 1 Call the first person. Press Hold.

2 Call the second person while first is

on hold.

3 When the second person answers,

the screen displays Conference. Press the joystick.

4 Repeat steps to add more people.

Forward calls

Start > Settings > Phone > Call Forwarding > Choose when to forward

calls > Check

Enable call forwarding

when... > Enter number > Done.

Turn On speakerphone

Press and hold for two seconds during a call.

Quick Reference

The instructions below assume that the myVoq screen is displayed. To display the myVoq screen, flip open the thumbpad when you are in the

Home screen or press .

To... Follow these instructions...

Configure your e-mail (VoqMail Personal and VoqMail Professional)

Start > More > VoqMail Settings > Setup & Test Wizard > Follow wizard

instructions > Press

Next or Previous

to move from screen to screen >

Finish.

Read your messages

Start > Inbox > Move joystick to

select inbox.

Configure how often Voq checks server for e-mail

Start > More > VoqMail Settings > Schedule Settings > Basic.

Manually check for messages

Start > Inbox > Menu > Send/ Receive.

To... Follow these instructions...

Make a call Type phone number > Send.

E-mail

myVoqTM (incl. sending e-mail and SMS)

To... Follow these instructions...

Send an SMS message • Type phone number > Send

SMS. Or...

• Type Contact name >

Send

SMS. Or...

• Type GAL recipient’s name >

Send SMS. Or...

• Type message > Send SMS >

select Contact >

Send.

Write a note

Type note >

Note l [Save As...] >

Save.

Add text to a note Type text > Highlight

Notes > Menu >

Append Note.

Edit a note Type name of note > Highlight note >

Edit.

Send a note

Type name of note > Highlight note >

Menu > Send Email or Send SMS >

Enter address/number

> Send.

Edit Contact notes Type contact name >

Menu > Notes.

View a file or hear a sound Type file name > Highlight file > Press

joystick.

Repeat the last action Press the joystick to open History. Press

Voq User Guide

VoqMail Pro is an optional upgrade to the VoqMail Personal e-mail application that lets you seamlessly connect to your work e-mail via a secure VPN, and includes other advanced features.

To... Follow these instructions...

Change custom alert settings

Start > More > VoqMail Settings > Alert Settings > Select alert level to

change >

Edit.

Add a custom alert to a contact

(Person must be in Contacts list with email address.)

Start > More > VoqMail Settings > Contact Alerts > Add > Select a

contact >

Add.

Add a custom alert to a keyword in message title

Start > More > VoqMail Settings > Keyword Alerts > New > Enter

keyword and priority >

Done.

oqMailTM Professional Edition

To... Follow these instructions...

Play a song from the playlist

Start > More > Windows Media >

Scroll to the file to play >

Play.

Skip to:

Beginning of current file

Beginning of previous file

Next file on playlist

Move joystick to the left

Move joystick to the left twice

Move joystick to the right

Change playback settings

Start > More > Windows Media > Menu > Settings > Set volume or

other settings >

Done.

Play a streaming media file

Open the thumbpad or press > Begin typing URL > Select URL >

Go.

Play a game

Start > More > Games > Select

game.

Music and Games

Contents

1 Quick Reference

Getting Started

8 What’s in the box? 8 Getting up and running

Knowing Your Phone

14 The Voq Professional Phone

15 Flip-open QWERTY thumbpad 16 Home screen 16 myVoq

screen 16 Keypad 17 Joystick 17 Keys and buttons 19 Programs

Making and Answering Calls

34 Making calls 36 Voice dialing 40 Answering calls 42 Reviewing calls

Managing Your Personal Information

46 Managing your contacts 50 Using the calendar 51 Using tasks 52 Writing notes

E-mail and Messaging

56 Choosing your e-mail 58 VoqMail

software

Voq User Guide

81 Getting started 84 Synchronizing remotely

Configuring Your Phone

88 Phone 90 Sounds 91 Profiles 91 Home screen 92 About 92 Accessibility 93 Beam 93 Certificates 93 Data connections 98 Date and time 99 Owner information 99 Power management

Browsing the Internet

106 Browsing the Internet 108 Customizing Internet Explorer

Playing Music, Games, and More

110 Playing audio or video files 112 Playing Java applications 114 About myVoqTag indexes 114 Playing Solitaire 114 Playing Mount Voq 115 Using the calculator 116 Recording voice notes or memos 117 Adding programs 118 Removing programs

Voq Accessories

Getting Started

What’s in the box?

Getting up and running

Voq User Guide

What’s in the box?

Your box contains the following:

• Voq

handset

• Battery

• AC adapter/charger

• Mono headset

• Synchronization cable

• Companion CD

• Documentation:

· Voq Pocket Reference

· Voq User Guide (this guide)

· Getting Started/Accessories fold-out

· Warranty and End-user License booklet

If any items are missing, please contact your Voq dealer.

Getting up and running

1 Insert your SIM card

Your service provider will provide you with a SIM (Subscriber Information Module) card that contains all your account information. Your phone cannot function without this card.

Note: To browse the Internet and

use e-mail on your Voq phone, your SIM card must be GPRS enabled. To use VoqMail

Professional Edition,

your SIM card must be VPN enabled.

To install your SIM card:

1 Remove the SIM card from its packaging. 2 Lay the phone face down with the battery

removed.

3 Position the SIM card with the gold contacts

down and line it up with the SIM card outline on the phone. The cut corner of the card should point towards the center of the phone.

Getting Started

2 Install the battery

You cannot operate the phone without the battery even if the phone is attached to the AC adapter.

1 Insert the battery, bottom end first, into the

opening on the back of the phone.

2 Lower the battery to the phone. Press the top of

the battery until it clicks into place.

3 Charge the battery

Charge the battery for a minimum of 12 hours the first time. You can use the phone while the battery is charging. If the battery is totally discharged when you plug in the AC adapter, it takes several minutes for the phone to start up. This is normal and ensures that the phone has sufficient power for reliable operation.

1 Plug the lead from the AC adapter into the bottom

of the phone.

2 Insert the AC adapter plug into a power outlet. If

Voq User Guide

5 Make a call

Try out your new phone by making a phone call or by calling your voicemail box, if you have one.

6 Send an SMS

1 Flip open the QWERTY thumbpad. When you do,

the phone displays the myVoq screen.

1) Turn on the phone.

2) Dial the number.

4) To end, press the red

button.

3) Press the green

button.

Getting Started

7 Set up synchronization

You can synchronize your E-mail, Contacts, Calendar, and Tasks so that the information on your phone and your desktop PC is the same and up to date. To do this

you must install Microsoft

ActiveSync® and VoqTM

Desktop Tools onto your desktop PC.

To install the software, insert the Voq companion CD into the CD-ROM drive of your PC. On the Getting Started window, click

Start Here and follow the

instructions.

8 Top ten things to do next!

The Voq phone is an exciting new device that combines a phone, a PDA, and a messaging device in one. Try out these other key Voq features:

• Set up your e-mail. See Choosing your e-mail,

page 56.

• Add contacts and make a call from your contacts

list. See Managing your contacts, page 46.

• Learn about myVoq. See About myVoq, page 27.

• Browse the Web. See Browsing the Internet,

page 106.

• Wirelessly sync your calendar to Microsoft

Exchange 2003. See Synchronize your calendar

wirelessly, page 85.

• Play a song from an SD card. See Play a media

file from an SD card, page 31.

Voq User Guide

Knowing Your Phone

The VoqTM Professional Phone

Flip-open QWERTY thumbpad

Home screen

myVoqTM screen

Joystick

Keys and buttons

Programs

Status icons

Voq User Guide

The Voq Professional PhoneTM

Congratulations! Your new Voq phone will change the way you communicate. This innovative phone puts the

best of wireless technology in the palm of your hand— make calls, send e-mail and SMS messages, browse the Internet, and manage your calendar. For a person on the go, it’s everything you need and more.

Handset speaker

Color display

Soft key

End button (red)

On/Off button

Joystick

Soft key

Talk button (green)

Volume control

Infrared port

SD card slot

Record/voice dial button

Headset connector

LED indicator

Knowing Your Phone

Flip-open QWERTY thumbpad

The Voq phone has a remarkable flip-open QWERTY thumbpad that lets you create text messages and e-mails using a full-featured keyboard. To use the thumbpad, just flip it open and start typing. It’s that simple. When in the Home screen or on a call, opening the thumbpad launches the myVoq screen.

Shift key

Backspace key

Number keys

Shift key

Number keys

Return key

Letter keys

Press the Shift key twice to invoke shift lock. The next key you press will be in uppercase.

You can cut, copy and paste just like on a PC keyboard. To select text, press and hold the Shift key, then move the joystick left or right. To cut, copy, or paste, press the function key, then

x (cut), c (copy), or v (paste).

Voq User Guide

Home screen

The Home screen is what you see when you first turn on your phone. You can change the background images and colors of your Home screen to suit you. You can even download your own images. For more information on customizing your display, see “Home

screen” on page 91.

The Home screen is the starting point for many tasks. Scroll to any area on the Home screen and press the joystick to start the application.

myVoqTM screen

The myVoq screen is what you see when you press

or flip open the thumbpad from the Home

screen or during a call.

The myVoq program powers the thumbpad and activates the phone’s advanced search, store, and send capabilities. Use myVoq to:

• Easily send an SMS or e-mail

• Quickly find information stored on your phone

Recently used programs

Time and date

Next Appointment

Messages

Current soft

Status icons

Ring profile

Knowing Your Phone

Joystick

In the center of the phone is the joystick. You use it to move around the screens and select the items you want. The joystick moves in five directions: left, right, up, down, and in.

When you press the joystick in, it works like the Enter key on a keyboard, or like a left mouse click. It confirms your selection and starts an action.

Keys and buttons

Talk button

End button

• Ends voice or data calls.

• Ends the active call when you are on a

conference call, or when you have another call on hold.

• Locks the keypad when you press and hold the

button.

Home button

• Displays the Home screen leaving other

applications open.

myVoq button

• Launches myVoq with the thumbpad closed.

• Activates the phone’s advanced search, store,

and send capabilities.

• Clears any text and returns you to the myVoq

Voq User Guide

Soft keys

The phone has two keys located directly below the display. Each key performs the command displayed above the key. The command changes depending on the screen.

On many screens, the right soft key is called

Menu.

The Menu soft key lists options that are relevant to what your are doing. It is a good idea to press

Menu to

check out the many options available to you.

Power button

• Turns the phone on and off when you press and

hold.

To change the ringer volume, press

Start > Settings

> Profiles

, then change the settings for the profile you

are using.

Record/Voice Dial button

• Turns voice dialing on when when you press and

hold. See “Voice dialing” on page 36.

• Turns the voice memo recording function on

when you press once. See “Recording voice

notes or memos” on page 116.

LED indicator

• When the phone is cradled or connected to the

AC adapter, red indicates the battery is charging.

• When the phone is cradled or connected to the

AC adapter, green indicates the battery is fully charged.

• When the screen saver turns off the display,

blinking green indicates the phone is on.

Soft key

Command

Soft key

Knowing Your Phone

• Displays a character map when you press and

hold the key in a text field.

Programs

Your phone comes with a number of installed applications as shown below. To access these applications, press

Start.

Inbox/SMS

Read, write, and send e-mail and SMS messages.

VoqMail

Set customized alerts for incoming mail. Configure rapid, low-bandwidth, battery-saving mail reception and delivery.

Contacts

Quickly find who you are looking for.

myVoq

Activate the thumbpad and the phone’s powerful search, store, and save capabilities.

MSN Messenger

Send and receive instant messages to and from your friends and colleagues.

Pocket MSN

Settings

Change the way the phone looks and behaves to suit you.

ActiveSync

Keep the information on your phone and your PC up to date.

Speed Dial

View and set up numeric shortcuts for impor-

Voq User Guide

Status icons

The phone displays a row of small icons across the top of the Home screen that provide information about the status of the phone, incoming calls, and messages.

Windows Media

Play music/video clips. Listen to Internet radio.

myVoq Calculator

A calculator that keeps a running tab of what you type. Use it to quickly divide up the restaurant bill, including tip and taxes.

Infrared

Beam information to/from other phones and laptops using infrared (Accessories folder).

Mount Voq

Climb Mount Voq with this challenging thumbpad typing game (Games folder).

Solitaire

Pass the time playing this well-known card game (Games folder).

Jawbreaker

Pass the time playing this challenging new

New e-mail or SMS Call forwarding

New voicemail. Press

1 to retrieve.

Call on hold

Ringer off Missed call

Battery charging New instant message

Voice call in progress Battery level

Data call in progress Low battery

Signal strength No battery

No signal Sync error

The Basics

Turning your phone on and off Using the Quick List Locking/unlocking the keypad About text input modes

Setting the time and date Entering text and numbers

Setting the backlight timer Navigating menus with

numbers

Setting the screensaver timer About myVoq

Setting your voicemail number Using Secure Digital (SD) cards

Setting number, time, and

currency formats

Managing Memory

Voq User Guide

Turning your phone on and off

To turn your phone On, press and hold the Power button on the top right side of the phone.

To turn your phone Off, momentarily press the power button to display the Quick List, then select Power Off.

If you remove the battery without turning off the phone, you will not lose personal data such as contacts, calendar, tasks, and saved notes. You will lose any unsaved data in forms or notes as well as the state of suspended games.

Locking/unlocking the keypad

You can also set up a password for your phone. For more information, see “Phone lock” on page 102.

Setting the time and date

Note: Your phone needs the correct date and time to

ensure that your calendar and inbox work properly. For example, alarms will not occur at the expected times, and messages may not load correctly into your mailbox. Some service provider networks automatically set the date and time. If not, set them manually.

To set the date and time.

1 Press

Start > Settings > More > Date and

Time

2 Set your time zone, date and time, and the alarm

clock if you wish.

3 Press

Done when you have finished.

To change from AM to PM or vice versa, highlight

PM in the Time or the Alarm field, then press any

Caution: if you press and hold the power button to

turn off the phone, you could lose important settings. Always turn the phone off using the Quick List.

The Basics

Setting the backlight timer

The Home screen goes dark after a period of inactivity to save battery life. As soon as you press a key, the backlight comes back on. The simplest way to turn the light on again without entering a number or a letter is

to press .

To set how long the backlight timer stays on, press

Start > Settings > More > Power Management.

You can also set the timeout when the phone is plugged into the AC adapter.

Setting the screensaver timer

You can set up a screensaver or have the Home screen display turn off to save battery life. When the screen saver turns off the display, the

LED indicator on the

top right-hand side of the phone blinks green periodically to indicate that the phone is on.

Setting your voicemail number

The number 1 on your keypad is reserved as a speed dial shortcut to your voicemail.

To change or set your voicemail number:

1 Press

Start > Settings > Phone >

Call Options

2 Scroll to

Voice Mail number. Enter the number.

3 Press

Done. The phone dials this number when

you press and hold the

1 key.

Setting number, time, and currency formats

Number, time, and currency formats can vary depending on where you live. To change how numbers and dates appear on the screen:

1 Press

Start > Settings > More > Regional

Settings

Voq User Guide

Using the Quick List

Use the Quick List to perform common actions quickly. To display the Quick List:

1 When the phone is on, momentarily press the

Power button.

2 Scroll to a command and press the joystick. The

list items are:

Note: When the battery is very low, your phone may

automatically revert to

Flight Mode to conserve

battery power. Once you charge the battery, use the Quick List to turn flight mode off (momentarily press the power button, then select

Flight mode off).

Entering text and numbers

The simplest way to enter text and numbers is using the flip-open thumbpad. For a list of keystrokes to display special characters, see “QWERTY thumbpad

key strokes” on page 130.

About text input modes

You can choose from several different input modes when you enter text or numbers.

Power off Turn off the phone safely.

Flight mode Turn the radio on or off (e.g. to play

a game on an airplane). You cannot make or receive calls and messages but you can use other features.

Key lock Lock the keypad.

Device lock Turn on password protection after a

period of inactivity.

Profile

Choose a set of ring tone and

Input Mode Icon Press Get

The Basics

Note: When entering text in an SMS or e-mail field, the

phone automatically capitalizes the first word of a sentence and after a period. Pressing shift or * again enables Caps lock.

To choose an input mode (in a text field):

1 On the

keypad–press the * key repeatedly or

press and hold the

* key until the menu appears.

If you display a menu, select the input mode from the list.

Predictive text (eZiTap mode)

When you type using the keypad, the phone can predict and displays word before all letters are pressed.

To enable predictive text or eZi mode, press and hold the

* key, then choose eZiTap English.

Use the following keys on the keypad when in eZi mode.

Multipress. All

lowercase.

abc 2

22 222

a b c

Numeric. All numbers. 123 222 222

Predictive text. See

below. (Keypad only.)

Ezi eZi EZI

2 22 222

A b C

Select word.

Delete.

Select caps mode.

Space. P&H: Display

characters.

P&H = Press and Hold

Voq User Guide

continue typing. You can also press the 0 key to see other word candidates.

Multiple Candidates mode, the phone displays

several word candidates at the bottom of the display. To select a word, press the number “

0” key to

highlight the word in yellow, then press the joystick in.

Navigating menus with numbers

Many menus provide numeric shortcuts to save scrolling and keystrokes. When you see a number beside an item in a list, press the corresponding number on the keypad or the thumbpad to select the item.

Navigating with the joystick

The joystick can help you navigate and select information quickly. For example, if you are changing the ring tone for your phone (

Start > Settings >

To select the underlined word in “inline” mode, simple press the joystick in.

To select one of the words shown, press the

0 key,

then press the joystick in.

To open your Calendar, press 3 on the keypad or the thumbpad.

The Basics

thumbpad, the phone immediately returns a list of entries where the letters appear.

• Reduces the frustration of text entry dramatically.

In addition to powering a full keyboard, the "Send" capability further reduces the number of keystrokes you need to send messages.

For a quick overview of what you can do with myVoq, see the Quick Reference “myVoqTM (incl. sending e-

mail and SMS)” on page 3.

Starting myVoq

myVoq starts when you flip open the thumbpad or press the myVoq button just below the joystick.

Joystick

left or right

Joystick

As you move the joystick left or right, you change the information in the field.

Voq User Guide

The default myVoq home screen looks like this.

The myVoq screen displays a list of the default categories shipped with the phone. These are:

•

History–a record of each of the actions you

have previously taken. This allows for the easy "recall" of a commonly executed task.

•

Contacts–your address book, synchronized

with your PC. You can search for the first name, last name, and company name fields.

•

Notes–a note pad program that allows you to

Searching

The myVoq program provides powerful search capabilities that check applications and categories at the same time.

Note: When the thumbpad is closed, myVoq uses 0-9

to find alphabetic names. When the thumbpad is open, myVoq uses the actual keyboard letters.

To search, start typing. As you type, the program

compares the letters, numbers, or characters you type with data in many of the applications listed on the phone, not just the Contacts list.

For example, myVoq automatically checks your notes or stock lists if you have any. To narrow the search you can type two letters separated by a space. myVoq will find entries that have at least two words that start with the letters.

Matches appear below the text area in two columns.

Text input area.

Categories

Count of items in each category.

The Basics

• To view all matches for a category, highlight the

category in the left-hand column, then press the joystick or press

View.

• To view an item, highlight it in the right-hand

column, then press the joystick, or press

View.

• To clear the myVoq text input area, press and

hold the myVoq button.

Search contact fields

You can search for first name, last name, company name, and default phone number in a contact record. myVoq searches for default phone numbers only.

For example, here is a search using a person’s company name.

Storing and sending

The myVoq program allows you to type text and save it as a Note, or even as a Contact record.

You can also decide to send the note as an SMS or an e-mail message by pressing

Menu and selecting Send

as E-mail

or Send as SMS.

Service Messages

A service message is normal and provides information about the status of your phone or the wireless network. If you receive a service message on the home screen, scroll to the message and press the joystick to find out more information.

Voq User Guide

Using Secure Digital (SD) cards

An SD storage card is a stamp-sized flash memory card that comes in a variety of storage capacities. The Voq phone can access information such as music or contacts or e-mail attachments stored on an SD card.

Note: The Voq phone ships with a dummy SD card to

protect the phone from dust and debris. You must remove this card before inserting your own SD card.

To insert an SD card:

1 Position the card with the contacts facing down

and the cut corner of the card facing the phone.

Copying files to an SD card

You can copy files such as MP3 and other media files to an SD card and play them on your phone.

To copy a file to an SD card:

1 Insert an SD card into your phone. 2 Connect the phone to your desktop PC using the

sync cable or the cradle.

3 On your PC, copy the file you want. The file

format must be .wav, .mp3, or .wma.

4 From your desktop PC, start ActiveSync. 5 On the ActiveSync main window:

a Click the

Explore button.

b Double-click

My Smartphone

c Double-click Storage Card.

Note: The Storage Card folder appears only if

you inserted an SD card into the phone.

The Basics

6 Paste the sound file into the Storage card folder

or create a new folder under Storage card if you wish.

Play a media file from an SD card

You cannot use myVoq to search for a song or a media file. To play a media file, simply start Windows Media Player by pressing

Start > More > Window Media.

The media file appears automatically in the PlayList.

Copying files to your phone

You can copy various media files, such as a new background or a new ring tone, to your phone. Store large files such as .mp3 files on an SD card rather than directly on your phone. See “Copying files to an SD

card” on page 30.

To copy a file to your phone:

5 Paste the file into the appropriate folder:

· Store background pictures in

\Home.

· Store ring tones in

\Sounds.

· Store small photos or documents in

\My Documents.

Managing Memory

Your Voq Professional Phone has ample memory for

Voq User Guide

Making and Answering Calls

Making calls Voice dialing

Answering calls

Reviewing calls

Voq User Guide

Making calls

There are many ways to make a call. The simplest is to dial the number and press . To end a call, press .

When you press , a call progress tone indicates that the phone is actively setting up your voice connection.

What you see when you dial

When you dial a number using the keypad, the phone matches what you type with the information stored in

your Contacts list. For example, if you type 3, you

might see a list of contacts that start with the letter

This is because the number 3 also corresponds to the letter E. The fields included in the basic contact search are first name and last name.

Make a call from the Contacts list

To make a call from the Contacts list, you can:

• Use the thumbpad

• Use the keypad

• Use the joystick

Find a contact/make a call using the thumbpad

The easiest way to find a contact, particularly in a long list, is to use the thumbpad.

1 Open the thumbpad. 2 Type the contact’s first name, last name, or

company name as listed in the contact record. As you type, myVoq displays all possible matches for the letter or number combinations. The more you type, the more the search narrows.

3 If you see the contact name displayed, select the

name using the joystick, then press . The

On the keypad, the number 3 also corresponds to the letters

Making and Answering Calls

3 When you see the name you want, highlight it,

then Press to dial the default number for this

contact. To call a different number for this contact, move the joystick left or right, then press

, or press the joystick in.

Find a contact/make a call using the joystick

1 Press Contacts. 2 Use the joystick to scroll to the person you want

to call.

3 Press . The phone dials the default number for

the contact.

Assign a different default phone number to a contact

To change the default number for a contact:

1 Press

Contacts to display the Contacts list.

2 Scroll to the contact.

Make a call using recently dialed numbers

1 On the Home screen, press . The phone

displays a list of recently dialed numbers.

2 Select the name or number to call, then press the

joystick.

Redial the last number called

Press twice with no numbers entered.

Make a call from Call History

The Call History list displays the last 25 calls you made, received, and missed.

1 Press

Start > Call History.

2 Select a name or number to call, then press .

Make a call from an e-mail or SMS hyperlink

If you receive a text message with an underlined

Voq User Guide

Make a conference call

Up to 10 people can participate in the same conference call but your service provider may limit this number.

To make a conference call:

1 Call the first person. 2 Press

Hold.

3 Call the second person, while the first is on hold. 4 When the second person answers, the screen

displays

Conference. Press the joystick.

5 To add more people, repeat steps 2 to 4.

Speed dialing

Speed dial shortcuts allow you to press and hold a single key or two keys on the keypad to make a call.

To make a call using a speed dial shortcut:

• If the speed dial number has a single digit (0-9),

press and hold the key.

from 2 to 99. The number 1 is reserved for your voicemail.

To add a person or number to your Contacts list first. See “Adding Contacts” on page 46.

To create a speed dial shortcut:

1 Press

Contacts, then select a name on the list.

2 On the Contact screen, highlight a phone

number, e-mail address, or web page, then press

Menu > Add Speed Dial.

3 On the Add Speed Dial screen, enter the keypad

assignment, then press

Done.

To view your speed dial shortcuts.

Press Start > More > Speed Dial.

Voice dialing

You can program your phone to dial numbers or call a

Making and Answering Calls

You cannot manage your voice tags by pressing

Contacts on the Home screen.

Voice dialing modes

Voice dialing has three modes, voice, digits, and main. As a general rule, you can leave the default setting as

Main.

•

Names. Recognizes the voice tags you record for

contact numbers, for example, “Bob.”

•

Digits. Recognizes any phone number said in the

selected language (English US or English UK). You do not need to record the digits. However, if the phone has trouble recognizing your speech, you can record the digits to train or personalize the phone.

•

Main. The default mode, which combines both

Digits and Names modes. This mode also recognizes commands.

are in Main mode, you say a preset command to activate or start a function on your phone.

Note: If you press and release the Record button

quickly, you start the Memo record function.

To use a command:

1 Press and hold the Record button. 2 Wait for the “Say Command” prompt. Speak the

command when the display shows

Speak now.

3 If you are calling a name or a number, listen for

the “Say Name” or “Say Number” prompt. Speak the name or number when you see the

Speak

Now indicator.

Don’t start speaking until you see the “Speak now” indicator!

Voq User Guide

Set up Voice Dialing

Choose the language for your area. In this case, either English US or English UK.

1 Press

Start > More > SmARTspeak NG>

Options > Settings

2 In the Language field, make your selection, then

press

Done.

Record a voice tag

A voice tag is essentially a spoken, verbal shortcut to a person’s phone number. The number must already be

To record a voice tag:

1 Press

Start > More > SmARTspeak NG >

Options > Voice Tags

. .

2 When your list of contacts appears, scroll to the

contact for whom to create a voice tag. Press

Select or press the joystick.

3 The phone displays the numbers listed in the

Making and Answering Calls

4 Wait for the phone to display “Speak Now”, then

say the contact name or a word of your choice.

5 When prompted, wait for the “Speak Now”

display, then repeat the voice tag. The phone plays back the voice tag.

6 Press

Exit when you have finished, or press

Options again to record a voice tag for someone

else. When you add a voice tag, a + sign appears beside numbers with voice tags assigned to them. In the Contacts list (

Options > Voice Tags), a

check mark appears beside contacts with one or more voice tags.

1 Press and hold the Record button on the right

side of the phone.

2 Wait for the prompt.

· If you are in

Voice mode, say the voice tag

associated with the contact. The phone plays back the voice tag and then dials the phone number, opens a new e-mail message, or displays the Web page.

· If you are in

Main mode, say the command

“Call” then say the voice tag.

3 If the phone misinterprets the word, press

and start over.

Make a call by speaking the number

To verbally dial a number:

1 Press and hold the Record button on the right

side of the phone.

2 Wait for the “Speak Now” prompt

· If you are in

Digits mode, say the number you

Voq User Guide

Advanced dialing options

You can add pauses to dialing sequences that may be required for international calls.

To add a pause to a dialing sequence:

1 Press

Contacts, then select the person in whose

phone number you want to insert a pause.

2 Scroll to the phone number, then press

Edit.

3 Place the cursor in the number where you want

to insert a pause.

· To insert a 3-second pause, press

Menu >

Insert Pause

. The letter “p” appears where

the pause will occur during dialing.

· To insert a manual pause, press

Menu >

Insert Wait

. The letter “w” appears where

the pause will occur during dialing. To resume dialing after a manual pause, press .

4 Select

Done.

Reject means the call is redirected to your voice mail box if you have one. If you don’t have a mail box, the call is terminated.

Turn the ringer off for all calls

1 Press the Power button to display the Quick List. 2 Choose

Silent.

Turn the speakerphone On and Off

• To turn the speakerphone On, press and hold

for two seconds during an active call.

• To turn the speakerphone Off, press again.

Tip: If you are dialing your voicemail or another service

that requires a password or a menu selection with the speakerphone on, press the

Mute soft key while

dialing to help reduce audio interference and improve the system’s abililty to recognize your key presses.

Making and Answering Calls

Taking notes while on a call or

3 Assign a category to each piece of information by

selecting the item, and pressing the joystick left or right. For example, change the field for “Doe” to

Last name rather than First name.

4 When you have finished, press

Save.

5 On the Contact screen, fill in other fields as

necessary, then press

Save.

End

Disconnect the call

Hold

Put the active call on hold

Unhold

Activate the call on hold

Swap

Switch between two calls

Save Contact

Create a contact record for the caller

Conference

Join calls together

Private

Put all conference calls on hold except one

Mute

Mute the microphone (you hear the caller but the caller can’t hear you)

Unmute

Turn the microphone back on

Voq User Guide

Answering a second call

To be able to answer a second call while already on a call, your phone service package must include call waiting.

• To end the first call and answer the second call,

press , then press

Accept.

• To put the first call on hold and answer the

second call, press or press

Accept. To switch

between calls, press .

• To create a conference call, put the first caller on

hold, answer the second call, then press

Menu >

Conference

• To postpone answering the call, press

Wait. The

call will continue ringing until one of the following

occurs: you answer the call by pressing , the call is placed in voice mail after the requisite number of rings, or the caller disconnects.

Reviewing calls

You can view information about calls you have made and received. For example, you can see who has called you recently and see the duration of the call.

Call history

Call History displays the last calls that you have made, received, and missed. Each entry for a call contains the start time, duration, caller’s name, if available, and caller’s number. The oldest calls are automatically deleted from the list to make room for new ones.

Note: The phone does not record the duration of calls

when you use Call Waiting.

View call history

1 Press Start > Call History. 2 To separately view missed calls, incoming calls,

Making and Answering Calls

Retrieve voicemail messages

The speed dial “1” shortcut is reserved for your voicemail. On the Home screen, press and hold 1 to call your voice mailbox. Follow the prompts to retrieve your messages. To change your speed dial shortcut, see “Speed dialing” on page 36.

Call timers

Call timers record the length of your last call and other call statistics. This information is useful for keeping track of your calling patterns. It can also help you estimate your monthly billing.

View Call Timers

Press Start > Call History > Menu > View Timers.

Note: The length of calls is not recorded when you are

using Call Waiting.

Voq User Guide

Managing Your Personal Information

Managing your contacts

Using the calendar

Writing notes

Voq User Guide

Managing your contacts

The Contacts list is similar to an address book where you store information about the people and businesses you deal with. You can:

• Synchronize contacts with your desktop

computer (Microsoft Exchange only)

• Dial phone numbers, compose e- mails and SMS

messages directly from a contact record

• Specify a special ring when a contact calls

• Assign the contact to a category, such as

business or personal, so you can filter and view contacts in a category

• Use infrared to beam contact information to

another device, such as your PC if it has an infrared sensor

• Save contacts to a SIM card, and view SIM

contact information

Change the default number or address

1 Press Contacts. 2 Select a contact. 3 On the Contact screen, scroll to the person’s

number or address.

4 Press

Menu > Set as Default > Edit > Done.

Note: You can also press the joystick left or right.

work phone

second work phone

home phone

second home phone

mobile phone

e-mail

pgr

pager

second e-mail address

web

web address

third e-mail address

car

car phone

sms

text message address

Managing Your Personal Information

The contact information screens you see differ slightly depending on the method of adding contacts you choose.

Add a contact using the thumbpad

The easiest way to add a contact is using the thumbpad.

1 Open the thumbpad and start typing the name. 2 Select

Save As beside Cont, then press the

joystick. The phone displays the information you typed in a list.

3 Assign a category to each piece of information by

selecting the item, and pressing the joystick left or right. For example, change the field for “Doe” to Last name rather than First name.

5 On the Contact screen, fill in other fields as

necessary, then press

Save.

Enter information in the appropriate field. For example, the phone uses the number in the Mobile field to send an SMS; it does not check other phone number fields.

Add a contact using the keypad

1 Press Contacts > New. The Contact screen is

displayed.

Voq User Guide

3 When you have finished entering information,

press

Done.

Add notes to a contact

You can add additional information about a contact using notes. Notes is the very last field in the contact record.

To add a note:

1 Open the thumbpad or press . 2 Start typing the contact name or select Contacts. 3 Highlight the contact, then press

Menu > Notes.

4 Write the note, then press

Done.

3 Scroll to the field you want to change, then press

Edit.

4 Change the information, then press

Done.

Add a contact from an incoming call

1 On the Call Progress screen, press Menu > Save

to Contacts

2 Fill in the contact fields, the press

Done.

Download contacts from your PC

You can download and synchronize the contacts on

Managing Your Personal Information

phone. Unlike regular contacts, you can store only one phone number for each SIM contact.

A SIM contact has a special icon that appears to the right of the name in your Contacts list.

Create a regular contact from a SIM contact

You can copy a SIM phone number to your regular contact list.

1 Press

Contacts.

2 Scroll to the SIM contact from which to copy a

phone number and press the joystick.

Create a SIM contact from a regular contact

You can save the contact name and one phone number from a contact record to a SIM card.

1 Press

Contacts.

2 Select a contact and scroll to the phone number

you want to save to the SIM card.

3 Press

Menu > Save to SIM > Done.

Create a new SIM contact

1 Press Contacts > Menu > New SIM Contact. 2 Enter the contact's name and phone number. 3 Press

Done.

The new SIM contact appears in your contact list.

Edit a SIM contact

1 Press Contacts. 2 Select the SIM contact to edit. 3 Press

Edit.

SIM contact icon

Voq User Guide

Using the calendar

Use the Calendar to keep track of your appointments, and view your schedule by day, week, or month. When you synchronize your phone with your PC, changes to your phone calendar are added to your desktop Outlook calendar and vice versa.

Answer meeting requests

When you receive a meeting request in your VoqMail inbox, you can choose to accept or decline the invitation. Your phone sends your response as an email. The phone updates your calendar differently depending on the software and software version running on the e-mail server. For more information, see “Meeting requests” on page 72.

Add a new appointment

Edit an appointment

1 Press Start > Calendar. 2 Select the appointment to edit, then press

Edit.

3 Make your changes, then press Done.

Delete an appointment

1 Press Start > Calendar. 2 Select the appointment, press

Menu > Delete.

View your schedule

You can view your schedule in three different ways: Agenda, Week, and Month.

For more information on configuring meeting requests, see “Meeting requests” on page 72.

Agenda view

The Agenda view displays meetings and appointments

Managing Your Personal Information

View today’s agenda:

1 Press Start > Calendar. The phone displays

today’s appointments. If you are already in Week or Month view, press

Menu > Agenda View.

Tip: To look at your agenda for previous or

approaching days, scroll left or right with the joystick.

View the agenda for a specific date:

1 Press Start > Calendar > Menu > Go to Date. 2 Type the date to view, then press

Done.

Week view

Week view displays your schedule one week at a time, with one-hour increments from 9:00 to 5:00 down the side of the screen.

Month view

Month view provides an overview of your schedule one month at a time. The symbols on the calendar indicate when you have appointments

Using tasks

A task is a project, assignment, or errand that you don’t want to forget. A task can occur once, or it can recur.

The task list

morning (a.m.)

afternoon (p.m.)

all-day event

both a.m and p.m.

a.m., p.m., and all day

Voq User Guide

Create a new task

1 Press Start > More > Tasks. 2 In

Enter new task here, begin typing.

3 When you have finished typing your task, press

Complete.

Mark a task as complete

1 Press Start > More > Tasks. 2 Select the task, then press

Complete.

Mark a task as incomplete

1 Press Start > More > Tasks. 2 Select the task, then press

Activate.

Delete a task from the Tasks list

1 Press Start > More > Tasks. 2 Select the task, then press

Delete.

2 Select

Save As beside Note and press the

joystick.

3 When you have finished typing, you can save the

note or send it:

· To save the note, press

Save.

· To send the note as an SMS, press

Menu >

Send as SMS

· To send the note as an e-mail, press

Menu >

Send as E-Mail

4 If you are sending a message, type the address

or phone number, then press

Send.

Managing Your Personal Information

· Select Notes from the myVoq screen, then

select the note to edit.

2 Once you find and display the note, edit it, then

press

Save.

Tip: you can use myVoq notes as a contact manager.

Simply use the contact name (e.g. person or company)

Voq User Guide

E-mail and Messaging

Choosing your e-mail

VoqMail

Software

Creating messages

Viewing and responding to messages

Multimedia Messaging Service (MMS)

Instant messaging

Voq User Guide

The Voq phone supports a full range of e-mail and messaging programs including e-mail Inbox, Text Messaging, Multimedia Messaging Service, and Instant Messaging.

Choosing your e-mail

Your phone arrives with a general messaging program called Inbox already installed. Within Inbox, you can set up several different accounts:

• VoqMail Personal Edition

• VoqMail Professional Edition

• ActiveSync

• IMAP4

• POP3

You must choose one of these methods to handle your mail and then configure the account. Your choice will depend on the type of e-mail server your service

• If your e-mail server supports only the POP3

protocol, you must use Inbox POP3. See “Setting

up a POP3 account” on page 61.

Working with multiple accounts

You can configure and use up to eight different messaging accounts. All accounts are stored in the Inbox program. For example, you can have a separate account for:

• Home e-mail (e.g. myname@myprovider.com)

• Work e-mail (e.g. myname@mywork.com)

• Internet e-mail (e.g. myname@hotmail.com)

• SMS (e.g. myname@myprovider.com)

Each account has its own separate set of message folders: Drafts, Inbox, Outbox, Sent.

About “Inbox”

The word “inbox” can mean different things depending

E-mail and Messaging

About “ActiveSync”

The word “ActiveSync” can mean different things depending on where it appears on your phone:

• ActiveSync is the name of the program that you

use to synchronize information with your desktop PC.

• ActiveSync can also be used wirelessly to

synchronize to Microsoft Exchange 2003.

• ActiveSync is also the account name for your

Microsoft Exchange mailbox.

Switch between accounts

When you open your Inbox, by clicking Start > Inbox, the phone displays the last account you used.

To switch to a different account:

1 Press

Start > Inbox.

2 Push the joystick right or left to switch from one

account to another.

View the complete list of accounts

To see a list of all your accounts:

1 Press

Start > Inbox > Menu > Accounts/

Always check the title bar for the account name. To change it, push the joystick left or right.

Voq User Guide

To change VoqMail account options:

1 Press

Start > More > VoqMail settings.

To change other e-mail account options:

1 Press

Start > Inbox. Scroll right or left to switch

to the account you want.

2 Press

Menu > Options. Select and change

options you want. Press

Done.

Delete an account

1 Press Start > Inbox > Menu > Options >

Account Setup

2 Scroll to the account to delete. 3 Press

Menu > Delete.

VoqMail

software

Your phone comes with VoqMail software already installed. VoqMail is a powerful e-mail program that

VoqMail Personal Edition features

VoqMail Personal allow you to:

• Connect to mail servers hosted by Internet or

telephone service providers

• Enjoy full e-mail functionality–send, receive,

forward and delete messages

• Define your e-mail delivery settings

• Send messages immediately

• Send e-mails using the Contacts list

• Reply to e-mails with a phone call

• Synchronize with your server–messages read on

the phone are shown as read on your desktop PC

Battery, bandwidth, and memory management features

VoqMail includes many features that minimize airtime use and maximize battery life. For example, the program pauses mail delivery when memory and

E-mail and Messaging

your company network. Messages sent to your company e-mail address are forwarded to your phone. Messages sent from your phone leave a copy in the Sent folder of your desktop PC.

VoqMail Pro also includes these enhanced features:

• “Always there” business e-mail–no need to

manually check for mail

• Direct communication with the e-mail server–you

do not need to leave your work PC running

• Custom alerts–assign different alerts to e-mails

from different people

• Download settings–choose how much of a

message body to download

• Smart polling–automatically check for responses

to e-mails you send

• Accept Outlook meeting invitations, which

automatically updates your Voq calendar, and preserves meeting attachments

• Secure VPN access

• Microsoft Exchange 5.5, 2000 and 2003

• Lotus Notes 5.0.12 or later

• Novell GroupWise

• Other IMAP4 servers

VoqMail Pro is not compatible with:

• POP3 servers

The Voq phone provides POP3 support through a standard account that you can set up using ActiveSync. See “Setting up a POP3 account” on page 61.

Setting up a VoqMail account

You set up your VoqMail e-mail account using the VoqMail Setup Wizard.

If you are using VoqMail Professional Edition, the wizard allows you to send a pre-composed e-mail message from your phone to your IT manager from the setup wizard, and he or she can configure your work

Voq User Guide

• Your password

• Incoming and outgoing mail server names (e.g.

mail.myprovider.com)

• A data connection for connecting to the Internet.

See “Data connections” on page 93.

Note: Your

data connection is normally already set up when you receive your phone.

VoqMail Pro

• E-mail display name (e.g. John Smith)

• E-mail address (e.g. jsmith@mywork.com)

• VPN protocol (e.g. Microsoft PPTP, Cisco IPsec)

• VPN server name (e.g. server.mywork.com)

• VPN user name (e.g. jsmith)

• Incoming and outgoing mail server names (e.g.

mail.mywork.com)

• Work domain name (e.g. mywork)

Start the VoqMail setup wizard

Use the setup wizard to configure both VoqMail

2 Follow the instructions on the display. Press

Next to move to the next screen or Previous to

move to a previous screen. If you are setting up your work e-mail with VoqMail Pro, you can send an e-mail to have your IT manager remotely configure the phone. This is probably your simplest option.

For more information about setting up VoqMail, visit

www.voq.com/site/support/default.voq.

Start the VoqMail Setup Wizard.

E-mail and Messaging

Create an ActiveSync e-mail account

To create an ActiveSync e-mail account, use the ActiveSync setup wizard:

1 Press

Start > Inbox > Menu > Options >

Account Setup > Menu > New

2 Fill in the fields on each page of the wizard. Press

Next or Previous to move from page to page.

3 Press

Finish, when you have completed all

screens.

Setting up a POP3 account

To set up a POP3 account

1 Press

Start > Inbox > Menu > Options >

Account Setup > Menu > New

2 Check

Attempt to obtain e-mail settings

from the Internet

, then press Next.

3 If the phone cannot detect the settings

automatically, press

Next to enter settings

Scheduling e-mail polling with VoqMail

The Voq phone periodically contacts your mail server and checks for mail. This is called polling. Polling means your e-mail is “always there” similar to your desktop PC.

Although polling uses very little bandwidth, you can control how often your phone checks for mail to maximize battery life and minimize airtime charges. For example, you can check less frequently after business hours when receiving mail is generally less urgent. You can also check manually whenever you wish.

Using the schedule wizard, you can define the polling frequency for three different periods throughout the day: Work, Sleep, and All Other Times. The default settings are: Work (every 15 minutes), Sleep (manually,

Voq User Guide

3 When you have finished, press Done.

Automatic increase in polling frequency

When you send an e-mail, the phone automatically increases its polling frequency to once every minute for five minutes to check for replies. After five minutes the polling frequency returns to the previous setting.

Also, if you begin using the phone after it has been idle for a period of time, it automatically polls for e-mail.

Turn off e-mail polling

When you define the polling frequency, you can choose to check for e-mails manually. In other words, the phone will not automatically check for mail.

1 Press

Start > More > VoqMail Settings >

Schedule Settings > Basic

2 Press

Next.

In the

Check Messages field, set the polling

Check for messages manually

To check for new messages immediately without waiting for the next scheduled polling, or if the polling schedule is set to

Manually:

1 Press

Start > Inbox.

2 If necessary, scroll right or left to switch to your

e-mail account.

3 Press

Menu > Send/Receive. The phone

connects to your mail server and sends and receives your messages.

Note: The phone checks and download messages in

the background so you can continue to use your Inbox.

E-mail sound alerts

Note: VoqMail Personal and VoqMail Pro sound alert

settings override standard settings in

Start >

Settings > Sounds

E-mail and Messaging

2 In New e-mail, scroll left or right to select a new

sound, or press the joystick to see the complete list of sounds.

3 Select the sound you want. You can also select

Vibrate or None from the bottom of the list.

VoqMail Personal–This is the alert used for

all incoming e-mail messages.

VoqMail Pro–This is the alert used for

contacts that do not have an alert level assigned to them, or for contacts that have been assigned the alert level “Normal”.

4 Press

Done.

Custom e-mail sound alerts (Pro only)

With VoqMail, you can define custom alerts for the e-mail messages you receive depending on the sender. For example, you could assign a special sound alert to an important customer.

VoqMail Pro also has a unique reply alert feature. If you

Alert level settings have two parts: the ring tone and how much of the message body is downloaded. The default alert level settings are:

Note: If you assign an alert level with an “All text”

setting to a contact, the phone downloads the full text of all previous messages on your desktop PC. This could result in higher charges.

Assign an alert to a contact (Pro only)

Level Ring tone Message body

download

Critical

Voq Message Alert 2 All text

High

Voq Message Alert 6 All text

Normal

Use Default E-mail Alert 2 screens

Low

None 2 screens

Voq User Guide

4 To change the alert level, press Menu, then

select the alert level.

Add an alert to a keyword (Pro only)

To assign a special alert to a keyword in a message header:

1 Press

Start > More > More > VoqMail

Settings

> Keyword Alerts > New.

2 Fill in the fields:

Keyword–Type a word that will trigger an

alert.

Priority–move the joystick left or right to

change the alert level for the word.

3 Press

Done.

Delete a custom alert (Pro only)

1 Press Start > More > More > VoqMail

Settings > Contact Alerts

2 Select the contact from whom you want to

1 Press

Start > More > More > VoqMail

Settings

> Alert Settings.

2 Select the alert level you want to change, then

press

Edit.

3 Choose the sound and download options for the

alert, then press

Done twice.

VoqMail message limits

You can set the following limits on messages and data traffic:

• Maximum number of messages saved

• Maximum number of megabytes downloaded in a

month

To change VoqMail limits:

1 Press

Start > More > More > VoqMail

Settings

> VoqMail Limits.

2 Set the parameters as necessary. 3 Press

Done.

E-mail and Messaging

The phone takes measurements above the security layers, and cannot identify packets in an encrypted e-mail message. Accuracy is affected because some security layers increase the amount of traffic, while others use compression to reduce it.

To see traffic statistics, press

Start > More >

VoqMail Settings

> Traffic.

Creating messages

E-mail and SMS are different messaging systems but they share many common features. With myVoq, you create both types of messages the same way. Consequently, SMS and e-mail are described together in many of the instructions that follow.

Note: Depending on your network, sending or

receiving e-mail may block voice calls or send them to your voicemail.

after you have typed a few words, press Menu >

Send E-mail

2 On the Insert Contact screen, type an e-mail

address or start typing the recipient’s name to search for a contact in your contacts list. If you find the name you want, highlight the name with the joystick, then press

Select.

Tip

: If the Send E-mail option is not available

when you press

Menu, try typing more of your

message before you choose

Menu.

3 On the E-mail Message screen, enter a subject

and edit the body of your e-mail message, if

Voq User Guide

Create a quick SMS message with myVoq

You can send and receive SMS messages up to 160 characters in size. The phone splits up and sends longer messages as several small messages.

1 Open the thumbpad and start typing.

2 Press

Send SMS.

3 Enter a phone number or select a contact with a

mobile phone number.

Create a message in Inbox

Note: If you start an e-mail message from the Home

screen, you cannot use myVoq to search your contacts. To take advantage of myVoq’s advanced search features, start your message from the myVoq screen.

To create a message from the Inbox.

1 From the Home screen, press

Start > Inbox >

New.

2 Move the joystick left or right to choose the mail

account you want to use, then press

Select.

3 Complete the message fields:

To–enter recipient e-mail addresses or SMS

numbers. Press the joystick to see a list of recipients. Insert a semicolon (;) between multiple addresses or SMS numbers.

Cc–enter the e-mail addresses of persons to

receive a copy. This field does not appear for SMS messages.

E-mail and Messaging

Cancel a message

To cancel a message you are creating, press Menu >

Cancel

Compose.

Create a message from a contact

If you have included an e-mail address or SMS number in a contact record, you can create a new message from the contact.

1 Press

Start > Contacts.

2 Select a contact from the list. 3 Select the e-mail address or SMS number to use.

If you selected an e-mail address, select the e-mail account to use.

4 In

Subj, enter a subject. This field does not

appear for SMS messages.

5 Type a message and press

Send.

Tips: When using the keypad in Multipress mode, you

can insert punctuation such as the “at” sign (@), a

2 Scroll to the sender’s name in the

From field,

then press the joystick. A screen appears with all known phone numbers for the contact.

3 Scroll to the desired number and press the

joystick to make the call.

Other e-mail options

Inserting predefined text into messages

To save time entering text, you can insert predefined text into messages. The phone includes a list of standard predefined text, which you can edit to create words or phrases that you frequently use.

Insert predefined text into a message

1 Press Start > Inbox > New. 2 Select the account to use. 3 In

Subj or the message area, press Menu >

Insert Text.

Voq User Guide

Insert a voice recording into a message

You can easily insert a voice recording into an e-mail message. Inserting a voice recording is useful when you want to verbally explain information that is contained in the message.

1 In the message area of an e-mail message, press

Menu > Insert Recording > Record.

2 Start speaking into the phone microphone. 3 When you finish speaking, press

Stop > Done.

Note: You can send only one voice recording in a

message. If you insert a second recording, it replaces the first.

Insert a signature

You can specify a signature that is automatically inserted into messages you send.

Note: If you use myVoq to compose an e-mail

5 Replace the text with in the Signature box with a

signature to insert, and press

Done. The

signature is inserted into messages that you send from this account.

To remove a signature, repeat steps 1 and 2 above, then uncheck

Use signature with this account. A

signature is no longer inserted in messages that you send from this account.

Save a draft of a message

You can save a draft of a message that you are composing to finish and send later.

1 Press

Start > Inbox > New.

2 Select the account to use. 3 Enter information in the message. 4 Press

Menu > Postpone Message. The phone

saves a draft of the message in the Drafts folder.

Note: To edit and send a draft message, you must

E-mail and Messaging

Request a delivery receipt for an SMS message

1 Before sending an SMS message, press Menu >

Message Options.

2 Select

Request SMS text message delivery

notification

3 Press

Done. When your message is delivered,

you receive a receipt on the phone.

Working with message folders

Each messaging account has a set of folders in which the phone stores messages for that account. The default folders are:

•

Deleted Items–Contains messages that you

delete until you empty this folder.

•

Drafts–Contains messages that you save before

sending.

•

Sent Items–Contains copies of messages that

you send.

You can move a message to a different folder within the same account.

View message folder contents

1 Press Start > Inbox > Menu > Accounts/

Folders

2 Scroll to the account for which to view the

contents of a message folder.

3 Press

Folders and then the folder to view.

4 To view all ActiveSync folders, even those not

marked to synchronize, press

Menu > Show All

Folders

5 To return to Inbox, Press

Menu > Accounts/

Folders

6 Press

Folders > Inbox.

Move a message to a different folder

Voq User Guide

Empty the Deleted Items folder

1 Press Start > Inbox > Menu > Accounts/

Folders

2 If necessary, scroll right or left to switch to the

inbox for which to empty the Deleted Items folder.

3 Press

Folders > Deleted Items > Menu >

Empty Folder

Viewing and responding to messages

When you receive an e-mail message, the phone plays a sound and displays an envelope icon at the top of the screen.To quickly view new messages, select the message notification area on the Home screen.

The phone stores received messages in the Inbox

messages are displayed and show the date and time that messages were sent.

Change message list display options

1 Press Start > Inbox > Menu > Options >

Display

2 Change the display options, then press

Done.

You can change the status of a message by marking it as Read or Unread.

Mark a message as Read or Unread

1 Press Start > Inbox. 2 Scroll to the message to mark. 3 Press

Menu > Select Mark as Read or Mark

as Unread

. The message display is changed to reflect its new status: normal text for read messages and bold text for unread messages.

E-mail and Messaging

2 If necessary, scroll right or left to switch to the

account you want.

3 Select the message to open. 4 To return to the message list, press the Back

button.

Tips: To open the next message in the list from within

an open message, scroll right; to open the previous message in the list, scroll left.

To add the sender to your contact list, press

Menu >

Save Sender to Contacts

Choose the character set for messages

1 From an open message, press Menu > Options. 2 In

E-mail message language, scroll to the

language.

3 Press

Done. The message is displayed using the

appropriate characters for the selected language.

3 In

To, enter recipient e-mail addresses or SMS

numbers. Insert a semicolon (;) between multiple addresses or SMS numbers.

Note: You cannot

forward to an SMS number and an email address at the same time. You must forward separate messages. Optionally, you can enter an introductory message by scrolling to the message area, pressing the joystick to insert a blank line, and entering your text.

4 Press

Send.

Delete a message

1 Press Start > Inbox. 2 If necessary, scroll right or left to switch to the

inbox in which to delete a message.

3 Scroll to the message to delete. 4 Press

Menu > Delete. For the ActiveSync

account, the message is also deleted from

Voq User Guide

Messages with an attachment have an envelope icon with a paperclip in the message list. The attachment icon has the following three states:

• Not downloaded

• Marked for download

• Downloaded

Open messages display their attachments as a list of hyperlinks at the bottom of the message.

Download a complete e-mail message

1 Press Start > Inbox. 2 Scroll to the message to download, then open it. 3 Press

Mark for Download. The phone begins

downloading the full e-mail message, except for attachments.

Download an attachment

1 Open the message with an attachment to

View an attachment

In an open message containing a downloaded attachment, select the attachment.

Note: To view attachments, you must have the

appropriate viewer or reader installed. If an attachment will not open, your phone likely does not have the application that supports the file type. Many attachments cannot be viewed on the phone.

Delete an attachment

1 In an open message containing a downloaded

attachment, scroll to the attachment.

2 Press

Menu > Delete.

Caution: This deletes all of the attachments to this

message, not only the selected attachment. This deletes attachments on the device only.

Meeting requests

E-mail and Messaging

· Updates the free/busy indicators on your

calendar the next time you sync your phone at your desktop

• When you decline a meeting:

· The organizer is notified immediately

Respond to a meeting request

To respond to a meeting request:

1 Press

Start > Inbox.

2 Select the meeting request, then respond to it:

· To accept, press

Menu > Accept.

· To decline, press

Menu > Decline.

· To tentatively accept, press

Menu >

Tentative

Appointing a delegate

If you accept an invitation, you update the calendar on the mail server the next time you sync your phone. This means that the calendar at your office may not

Configure an automatic e-mail to send to a delegate

1 Press Start > More > VoqMail Settings >

Calendar Settings

2 Check

Notify my delegate of meeting

requests and updates

, then fill in the

delegate’s name and e-mail address.

3 Press

Done.

Import SMS messages from a SIM card

In addition to receiving SMS messages wirelessly, you can import them from your Subscriber Identity Module (SIM) card.

Note: You cannot export SMS messages

from your phone to a SIM card.

Press

Start > Inbox > Menu > Options > Import

SIM Messages>

Done.

Voq User Guide

Multimedia Messaging Service (MMS)

Multimedia Messaging Services (MMS) let you send short messages containing pictures, audio, and text from your phone to other MMS customers. (Your wireless network service provider must enable MMS services on your account).

The jMMS program allows viewing, selecting, and sending of valid image and audio files stored in the Storage\My Documents folder.

To view an MMS message:

1 Press

Start > More > jMMS Messaging.

2 Select

Inbox to view your received MMS

messages. MMS Messages may have multiple pages to view.

To send an MMS message:

· Select

Compose to send a message that

contains a combination of pictures, sounds and text. Compose allows you to create messages with multiple pages.

2 When your MMS is complete, press

Send to

address your message. Insert the phone number of a person whose phone accepts MMS messages.

To change MMS settings:

1 Press

Start > More > jMMS Messaging.

2 Press

Settings.

3 Select or change the settings you want, then

press

Save.

Instant messaging

MSN Messenger may be available on your Voq phone. If it is available, MSN Messenger on your phone

E-mail and Messaging

Create a connection on your phone, such as a modem or wireless connection that allows you to connect to the Internet. For more information about creating connections, see “Data connections” on page 93.

Using MSN Messenger

You can sign in to MSN Messenger using your Hotmail or your .NET Passport credentials. Once you sign in, you can exchange instant messages with others. This is called “chatting.” Contacts must have a Hotmail or .NET Passport account.

Note: When you sign in to MSN Messenger, your

phone communicates periodically with the MSN Messenger server to check for messages. This consumes airtime. To avoid extra charges, be sure to sign out when finished using MSN Messenger.

When you sign in, MSN Messenger retains your sign-in name, and your password if you opted to save it, so that you don’t need to enter this information again.

Sign out of MSN Messenger

Press Menu > Sign out.

Add an MSN Messenger contact

In the MSN Messenger contacts list, Press Menu >

Add Contact

Add the Hotmail or .NET Passport sign-in name of a person with whom you want to chat. Their sign-in name is added to the contacts list.

Delete an MSN Messenger contact

In the MSN Messenger contacts list, select the contact, then press

Menu > Delete Contact.

Voq User Guide

To edit this text, press Menu > Options > Edit My

Text

. Select the text, make any edits, then press

Done.

Reply to an instant message

1 Press Menu > Chats. 2 Select the name of the person sending the instant

message. The message displays, along with a box for your reply.

3 Enter your reply and press

Send.

Tips: By default, your phone plays a sound when you

receive an instant message. For instructions on changing the sound, see “Sounds” on page 90.

If you want to be able to receive instant messages at any time your phone is connected to a network, press

Options > Passport Account > Run this program when connection is available

> Done.

Return to the contacts list

From a chat, press Menu > My Contacts.

End a chat

Press Menu > End Chat.

See who is already chatting

Press Menu > Chats.

Block or unblock an MSN Messenger contact

1 In the MSN Messenger contacts list, select the

contact's name.

2 Press

Menu > Block. The contact will no longer

be able to see your status or send you messages.

3 To unblock the contact, Press

Menu >

Unblock

.Change your MSN status

4 In the contacts list, select your name. 5 Select a status description, such as

Away. This

E-mail and Messaging

Features according to e-mail program

The table below lists the features available depending on the type of e-mail account you use on the phone.

VoqMail

Personal

VoqMail

Pro

Wireless

ActiveSync

POP3

E-mail Features

Continuous delivery

✔✔

Work E-mail

✔✔

Personal E-mail

✔✔ ✔

Optimized Polling

✔✔

Battery Saver

✔✔

Bandwidth Saver

✔✔

Contact/Subject/Reply Alerts

✔

Auto Download Rules

✔

Auto Suspend Rules

✔✔ ✔

Voq User Guide

E-mail Features

alendar:

Accept/Decline Meeting Requests

✔✔ ✔

✔

Save attachments to invitations

✔✔ ✔

Microsoft Exchange 5.5

✔✔

✔

Microsoft Exchange 2000

✔✔

✔

Microsoft Exchange 2003

✔✔ ✔

✔

Lotus Notes

✔✔

Novell GroupWise

✔✔

E-mail response to originator

✔✔ ✔

E-mail request to delegate

✔✔

Device Calendar Updated

✔✔ ✔

✔

Server Calendar Updated

✔

Synchronizing Your Phone

Synchronizing your Voq phone

Getting started

Voq User Guide

Synchronizing your Voq phone

Synchronization ensures that the information on your phone and your PC is the same and up to date. You can synchronize your Inbox, Contacts, Calendar, and Tasks.

Microsoft

ActiveSync® 3.7.1 or later and Voq Desktop Tools are the programs you use to synchronize. They are already installed on your Voq phone but you must install them on your desktop PC. If your company has Microsoft Exchange 2003 installed as a messaging and collaboration server, you may be able to synchronize

About “ActiveSync”

The word “ActiveSync” can mean different things depending on where it appears on your phone:

• ActiveSync is the name of the program you use to

synchronize information with your desktop PC.

• ActiveSync is also the account name on the

phone for your Microsoft Exchange mailbox.

This section deals with ActiveSync, the application you use to synchronize information with your desktop PC.

Voq Desktop Tools

Synchronizing Your Phone

Getting started

Before you begin synchronizing your Voq phone with your desktop PC, complete the following steps:

1 Install ActiveSync and Voq Desktop tools on your

desktop PC.

2 Connect the phone and the PC. 3 Create a partnership. 4 Synchronize your phone.

1Install ActiveSync and Voq Desktop

Tools

Even if you use VoqMail only, you must first install ActiveSync and then Voq Desktop Tools on your desktop PC.

Note: To install Outlook 2002 from the Voq Companion

4 Once you have finished installing ActiveSync, go

back to the Overview screen, and click

Install

Voq Desktop Tools.

Note: If you intend to synchronize your Calendar

wirelessly using Wireless ActiveSync, you will not need VoqDesktop Tools Voq Calendar Sync. Be sure to uncheck VoqCalendar when you create a partnership in Step 3 below.

2 Connect the phone and the PC

After you install ActiveSync and the Voq Desktop Tools, connect your phone and the PC.

1 Plug the sync cable into the handset connector at

the bottom of the phone. The Voq logo on the top of the connector should face up.

2 Insert the other end of the sync cable into a USB

Voq User Guide

1 Open ActiveSync if you have not already done so.

This starts the New Partnership Wizard, which steps you through the set-up procedure.

2 There are two types of partnership, standard and

guest. Choose a standard partnership to synchronize with your own computer.

3 The wizard asks you to choose a device to which

to connect. If you are synchronizing to your own PC, choose

Synchronize with this desktop.

4 If you wish to synchronize your phone to

Microsoft Exchange 2003 using Wireless ActiveSync, follow the instructions carefully to configure your connection, and choose the folders you wish to synchronize (Inbox, Calendar, Contacts). If you are using VoqMail Pro, do not select "Inbox" . See “Synchronizing remotely” on

page 84.

5 When asked, choose the folders you wish to

synchronize when connected via a cable or

The settings below are for a VoqMail account using an Exchange server.

VoqMail account Exchange server

ActiveSync account Exchange 2003 server

Calendar ✔ Contacts ✔ ✔ Inbox ✔ Tasks ✔ ✔ VoqCalendar ✔

VoqGlobal Address List

✔ ✔

VoqNotes ✔ ✔

Synchronizing Your Phone

If you are using other mail servers, see www.voq.com/support for more information on

1 Click

Start > Programs >Microsoft

ActiveSync

2 In ActiveSync, choose

File > Synchronize.

Change what to synchronize when connected via cable or cradle

You can change the folders and information types you want to synchronize when the phone and the PC are connected by changing your desktop PC settings.

1 Start ActiveSync.

On your desktop PC, click

Start > Programs >

Microsoft ActiveSync

2 On the ActiveSync window, choose

Tools >

Options

3 Check the items to synchronize, then click

OK.

The next synchronization uses the new settings.

Synchronizing your e-mail inbox

Lotus Notes/Lotus Domino server

Calendar

Contacts

Inbox

Tasks

VoqCalendar ✔

VoqGlobal Address List

VoqNotes ✔ VoqContacts ✔ VoqTasks ✔

Voq User Guide

• Copies messages from the Outlook Inbox folder

on your desktop computer, or from your mail server, to the Inbox folder on your phone.

• Copies messages to your phone from the last

three days only, and the first 500 bytes of each new message.

• Links messages on your phone and your PC.

When you delete a message on your phone, ActiveSync deletes the message from your PC the next time you synchronize, and vice versa.

• Synchronizes messages in subfolders of other

e-mail folders only if you selected the folders for synchronization on your phone.

Note: SMS messages are not sychronized.

Synchronizing remotely

You can synchronize remotely with your desktop

minimal amount of bandwidth. See “Set VoqMail Sync

Settings” on page 86. You can still use ActiveSync to

synchronize your Calendar and Contacts.

Create a synchronization schedule

Create a schedule so that your phone and server synchronize at the intervals you specify.

1 Press

Start > ActiveSync > Menu >

Options > Mobile Schedule

2 Select how often you want the synchronization to

take place, then Press

Done.

Select the PC for wireless synchronization

How you configure wireless synchronization depends on your network. For example, you may need to set up a virtual private network (VPN) connection to the network.

1 Press

Start > ActiveSync > Menu >

Synchronizing Your Phone

Choose what to sync wirelessly

Note: if you are using VoqMail, do not set any server

parameters for

Inbox.

To choose what to synchronize over the air:

1 Press

Start > ActiveSync > Menu >

Options >

Server Settings.

2 Select the information type that you wish to

synchronize. For example, Contacts.

3 Check

Sync <...> with a server, then press

Done.

Tip: The most efficient use of bandwidth for remote

synchronization is:

• VoqMail for e-mail

• ActiveSync for Calendar - once a day

• No wireless sync for Contacts - you would do this

at home or at the office via your sync cable.

Synchronize your calendar wirelessly

Configure an Exchange Server connection

To configure or edit the server connection:

1 Press

Start > ActiveSync > Menu >

Options > Server Settings > Connection

2 Fill in the fields:

User name–enter your Microsoft Exchange

User name.

Password–enter your Microsoft Exchange

password.

Domain–enter the name of the domain for

your Microsoft Exchange Server (if required).

Save password–select this to have the

phone save your password so that you don’t need to type it again.

Server name–enter the name of the

Microsoft Mobile Information Server you connect to.

3 Press

Done > Sync.

Voq User Guide

1 Press Start > Inbox > Menu > Accounts/

Folders

2 Highlight ActiveSync, then press Folders >

Menu > Manage Folders.

3 Scroll to a folder to synchronize. 4 Press

Show > Done. The next time you

synchronize, the folder(s) that you marked on your phone are synchronized with the corresponding folders in Outlook on your desktop PC.

Set VoqMail Sync Settings

You can control the VoqMail synchronization between the phone and your desktop PC.

To set synchronization parameters:

1 Press

Start > VoqMail Settings > Schedule

Settings > Advanced

2 Choose how you want the phone to synchronize

Sync Full Messages–Choose how often you

want the phone to complete a full synchronization of messages. This means downloading the full bodies of all messages in your VoqMail Inbox.

Sync When Roaming–enable or disable

automatic polling when the phone is in roaming mode.

ActiveSync errors

If ActiveSync cannot synchronize your information, it displays an error on your phone. When the message appears, press the joystick to display more information about the error.

Note: Some types of errors can interfere with

automatic synchronization. If you suspect that a scheduled automatic synchronization has not occurred, try to manually synchronize your information. A

Configuring Your Phone

Phone Certificates Sounds Data connections Profiles Date and time

Home screen Owner information

About Power management

Accessibility Regional settings

Beam Voq software updates

Voq User Guide

The Settings screen lets you change the way your Voq phone looks and behaves to match the way you use it. For example, you can change the Home screen background or the sounds your phone makes.

To view the main Settings menu:

1 Press

Start > Settings.

2 Select an option from the list. These options are

described below.

Phone

You use Phone settings to set options including call forwarding, call waiting, and caller ID.

Call Barring

Block incoming or outgoing calls. For example, you can block all outgoing international calls. See also Fixed Dialing as a different way to restrict outgoing calls.

Call Forwarding

Its easy to forward your unanswered Voq calls to another number (your corporate voice mail, for example).

1 Press

Start > Settings > Phone >

Call Forwarding

2 Choose when to forward a call:

Unconditional–forward all calls immediately

No Reply–forward calls when you do not

answer

Busy–forward calls when your line is busy

Unavailable–forward calls when your phone

is off or out of service range

3 Select

Enable call forwarding.

4 Enter the phone number to which calls are to be

forwarded.

5 Select

Done.

Call Options

Configuring Your Phone

• SMS Service Center—Enter or change the

service provider number used to process SMS calls. Contact your wireless network operator to obtain this number.

•

Country code—Specify your country code.

•

Area code—Specify your area code.

Call Waiting

You can choose to be notifiied if you receive a call while you are already on a call.

1 Press

Start > Settings > Phone >

Call Waiting

2 Select or clear

Provide call waiting

notifications

Caller ID

Caller ID lets you decide if you want people to see your name and number on their phones when you call them.

Channels

You can configure phone channel settings.

1 Press

Start > Settings > Phone > Channels.

2 Select the options you want, then press

Done.

Fixed Dialing

Fixed dialing lets you restrict outgoing calls to the area codes and phone numbers you specify.

1 Press

Start > Settings > Phone > Fixed

Dialing

2 Check

Enable fixed dialing, then press

Menu > Edit Numbers > Menu > Add.

3 Enter the phone number or area code to which to

restrict calling and press

Done.

4 Repeat these steps to add more numbers as

necessary.

You will be able to make and receive calls only to and from the numbers or area codes specified.

Voq User Guide

2 In Network selection, scroll to the option you

want, either Manual or Automatic.

Manual–press Menu > Select a Network.

Select the network, then press

Done. The

phone uses the selected network.

Automatic–press Menu > Preferred Networks

. Select the networks to use, then

press

Done. The phone automatically uses the

preferred networks.

Sounds

You can choose the sounds for ring tones, notifications, reminders, and other events. You can also turn off the tones you hear when pressing number keys. Your phone can also remain silent or vibrate.

To set alert sounds for incoming e-mail messages, see

“E-mail sound alerts” on page 62.

Copy a sound from your PC

1 Connect the phone to the USB port on your

desktop PC using the sync cable or the cradle.

2 On your PC, copy the sound file you want. The file

format must be .wav, .mp3, or .wma.

3 From your desktop PC, start ActiveSync. 4 On the main window, click

Explore, double-click

My Smartphone, double-click Storage, double-

click

Application Data, double-click Sounds,

and then paste the sound file into the Sounds folder.

Delete a sound

You can only delete sounds that you have added, not sounds that come with the phone.

1 Press

Start > Settings > Sounds > Menu >

Delete Sounds

2 Select the sound to delete.

Configuring Your Phone

To turn keypad tones on or off

1 Press Start > Settings > Sounds > Keypad

control

2 Select

Tone, Click, or None, then press Done.

Profiles

A profile is a group of settings that determines how your phone notifies you of incoming calls, messages, or appointments. For example, if you are going into a meeting, you may want all visual notifications only.

The default profile is called Normal. The table below compares the default Normal and Silent settings:

Select a profile

The quickest way to select a profile is to scroll to the profile displayed at the bottom of the Home screen and press the joystick. Scroll to a new profile and press the joystick. Or:

1 Press

Start > Settings > Profiles.

2 Scroll to a new profile, press

Menu > Select >

Done.

Tip: You can also change your profile using the Quick

List. Press the Power button and then select the profile.

Edit a profile

1 Press Start > Settings > Profiles. 2 Scroll to the profile to edit. 3 Press

Menu > Edit.

4 Modify the settings and press

Done.

To revert to the default profile settings, press

Menu >

Profile Normal Silent

Auto-answer

n/a n/a

Ring type

ring vibrate

Voq User Guide

Change the Home screen

1 Press Start > Settings > Home Screen. 2 In

Home screen layout, Color scheme, and

Background image, select the option you want.

3 Press

Done. The image appears behind the text

on the Home screen.

Copy a background from your PC

You can copy an image from your PC to your phone. The image must be in .gif, .jpg, or .bmp format. For best results, use images with a 176 x 200 screen resolution.

1 Connect the phone to your desktop PC with a USB

cable or place the phone in the desktop cradle.

2 On the desktop PC, start ActiveSync. 3 On the main ActiveSync window:

· Click

File > Explore

· Double-click My Smartphone under Mobile

Specify the idle time before the Home screen appears

1 Press Start > Settings > Home Screen. 2 In

Time out, scroll to the amount of time for the

phone to be idle before the Home screen automatically appears.

3 Press

Done.

About

The About screen displays information about the phone operating system, including the version number and copyright information.

View operating system information

Press Start > Settings >About.

Configuring Your Phone

do not respond, the time it takes for the dialog box to disappear on its own.

•

In-call alert volume–the volume level for

sounds that play when you are on a call.

Change Accessibility settings

1 Press Start > Settings > Accessibility. 2 Select the options you want, then press

Done.

Beam

If you want to receive infrared beams from other devices, you must turn on the option to receive incoming beams.

Receive incoming beams

Press Start > Settings > Beam > Receive

incoming beams

. The phone receives all incoming

which you connect. This helps prevent unauthorized users from accessing your device. You can store two types of certificates on your phone:

•

Personal certificates–Establish your identity.

•

Root certificates–Establish the identity of serv-

ers to which you connect.

View and delete certificates

Press Start > Settings > More > Certificates.

· To view the list of personal certificates, press

Personal.

· To view the list of root certificates, press

Root.

· To delete a certificate, scroll to it, then press

Menu > Delete.

· To view details about a certificate, select it in

the list.

Voq User Guide

Press Start > Settings > More > Data

Connections

Dial-up connections

You can create a dial-up connection to connect remotely to the Internet, a Wireless Application Protocol (WAP) network, or your company network.

When you open a program that is configured to use this connection, your phone connects automatically. For example, you can create a connection to the Internet and then configure Internet Explorer to use it.

Create a dial-up connection

1 Press Start > Settings > More > Data

Connections

> Menu > Edit Connections >

Dial-up Connections > Menu > Add.

2 Enter the requested information as follows and

then press

Done:

Description–enter a name for the

connection.

Connects to–scroll to the network.

Caution: If you set the Internet connection field

to a specific GPRS connection (rather than to

Automatic), the phone uses this GPRS connection

even when it is connected to your desktop PC through the cradle or a sync cable. In other words, data always travels over the air. This could result in higher charges from your service provider.

As a general rule, leave the Internet connection field set to

Automatic.

Configuring Your Phone

your company network or the Internet, which is faster than a dial-up connection. For instructions, see “GPRS

connections” on page 97.

Edit a dial-up connection

1 Press Start > Settings > More > Data

Connections > Menu > Edit Connections > Dial-up Connections

2 Scroll to the connection to edit. 3 Press

Menu > Edit.

4 Change any information, then press

Done.

Delete a dial-up connection

1 Press Start > Settings > Data Connections >

Menu > Edit Connections > Dial-up Connections

2 Scroll to the connection to delete. 3 Press

Menu > Delete.

Create a VPN connection

1 Press Start > Settings > Data Connections >

Menu > Edit Connections > VPN Connections > Menu > Add

2 Enter the requested information as follows, then

press

Done:

Description–enter a name for the

connection.

VPN type–scroll to the type of VPN.

Server–enter the VPN server name.

Connects from–scroll to the type of network

from which you will connect to the VPN (typically The Internet).

Connects to–scroll to the type of network to

which you will connect (typically My company Network).

User name–enter your user name for the

VPN.

Password–enter your password.

Voq User Guide

Edit a VPN connection

1 Press Start > Settings > Data Connections >

Menu > Edit Connections

> VPN

Connections.

2 Scroll to the connection to edit. 3 Press

Menu > Edit.

4 Change any information and press

Done.

Delete a VPN connection

1 Press Start > Settings > Data Connections >

Menu > Edit Connections

> VPN

Connections.

2 Scroll to the connection to delete. 3 Press

Menu > Delete.

Proxy connections

Proxy connections provide access to the Internet over an existing connection to your company network.

Connects from–Scroll to the type of network

from which you will connect.

Connects to–Scroll to the type of network to

which you will connect.

Proxy (name:port)–Enter the proxy server

name and port number in the form: server name:port number.

Type–Scroll to the type of proxy connection to

create.

User name–Enter your user name for the

network to which you will connect.

Password–Enter your password.

Note: If you are not sure about the information to

enter, ask your network administrator.

Edit a proxy connection

1 Press Start > Settings > Data Connections >

Menu > Edit Connections

> Proxy

Connections

Configuring Your Phone

3 Press Menu > Delete.

GPRS connections

If you subscribe to General Packet Radio Services (GPRS), you can set up a GPRS connection to gain access to your company network or the Internet. When you open a program that connects to the Internet, the phone uses this connection.

As a general rule, if you buy a Voq phone from a service provider, the GPRS connection is already set.

Create a GPRS connection

If you change your service provider and insert a new

SIM

card into the phone, you must create a new GPRS connection. Contact your service provider for the GPRS connection settings.

2 Enter the requested information as follows and

press

Done:

Description–enter a name for the

connection.

Connects to–scroll to the type of network to

which you will connect.

Access point–enter the information provided

by your system administrator.

User name–enter the user name for the GPRS

network.

Password, enter the password.

Primary DNS–enter the primary domain

naming system (DNS) address, as provided by your network administrator.

Secondary DNS–enter the secondary DNS

address, as provided by your system administrator.

IP address–enter the IP address provided by

your system administrator.

Caution: Always delete your old GPRS connection.

Voq User Guide

Delete a GPRS connection

Press Start > Settings > Data Connections >

Menu > Edit Connections

> GPRS Connections >

Menu > Delete

Adding a URL exception

Some URLs for Web pages on your company intranet may use periods, for example: intranet.companyname.com. To view these pages in Internet Explorer, you must create an URL exception, otherwise, the pages do not display.

Note: You do not need to create URL exceptions for

Internet URLs.

Add a URL exception

1 Press Start > Settings > Data Connections >

Menu > Work URL Exceptions > Menu > Add

Delete a URL exception

1 Press Start > Settings > Data Connections >

Menu > Work URL Exceptions

2 Scroll to the URL to delete. 3 Press

Menu > Delete.

Date and time

Use Date and Time settings to change the local time zone, the current date and time, and to set the alarm.

Set the date and time

1 Press Start > Settings > Date and Time.

Time Zone–scroll to your time zone.

Date–scroll to the month, day, or year and

edit the information.

Time–scroll to a number and edit it.

2 Press

Done.

Configuring Your Phone

Owner information

Owner Information settings allow you to record personal information such as your name, phone number, and e-mail address. If, for example, you lose your phone, the person finding it can contact you.

Configure owner information

1 Press Start > Settings > Owner Information. 2 Enter your information, then press

Done.

Power management

Power Management settings provide ways to conserve battery power, such as a timeout for the display and backlight when the phone is idle.

Configure power management settings

Regional settings

Regional settings change the language, date, and time style, as well as number and currency formatting options.

Configure Regional Settings

1 Press Start > Settings > Regional Settings.

Language–scroll to the language to use when

entering information.

Locale–scroll to your locale. This changes the

remaining settings appropriately.

2 Configure other settings in the same manner. 3 Press

Done.

Note: After changing the language, you must turn the

phone off and on again for the change to take effect.

Voq software updates

Voq User Guide

installation of the update file. Press Install to update your phone. If you cancel the VoqUpdate screen, the phone displays it again on a periodic basis. You should install all updates at your earliest convenience to ensure the smooth operation of your phone.

In the event of a major upgrade, you may need to use your PC to download the software or firmware and install it on your phone using ActiveSync. The phone will notify you of any action you need to take.

Change VoqUpdate settings

You can choose how often your phone checks for updates.

1 Press

Start > More > VoqUpdate > Menu >

Settings

2 Choose

Daily or Weekly.

Manually check for updates

Sierra Wireless Voq Quick Reference

Specifications and Main Features

Frequently Asked Questions

User Manual