Sierra Wireless Uplink Remote 5500EZ Installation Manual

Uplink Remote Installation Guide – 5500EZ

RG1227

Rev 0

June 15, 2018

© 2018 Uplink is a registered trademark of Sierra Wireless, Inc.

Contents

Overview ...................................................................................................................................................................................................... 1

Alarm System Requirements ............................................................................................................................................................ 1

Installation Summary ............................................................................................................................................................................ 1

Installation Instructions ........................................................................................................................................................................ 2

Uplink Dealer Portal ................................................................................................................................................................................ 3

Activation and Programming ....................................................................................................................................................... 3

Uplink Remote ........................................................................................................................................................................................ 11

Testing ................................................................................................................................................................................................... 11

Installation Tips ...................................................................................................................................................................................... 12

DSC 1616 ............................................................................................................................................................................................. 12

Vista ........................................................................................................................................................................................................ 12

Concord Express ............................................................................................................................................................................... 12

Networx ................................................................................................................................................................................................ 13

Revisions .................................................................................................................................................................................................... 14

Overview Page 1 of 14
RG1227 – Uplink Remote Installation Guide – 5500EZ ©2018 Sierra Wireless

Overview

With today’s busy lifestyles, more and more consumers are demanding easy remote access to their
security systems. Alarm systems enabled with Uplink Remote and an Uplink cellular communicator allow
users to remotely:

• Arm and disarm the alarm system.

• View the current arming status.

• View the alarm event history.

• Receive notifications of alarm events.

This can all be done from a web browser, a mobile phone browser and an APP on iPhone and Android
devices.

The Uplink Remote web site (www.uplinkremote.com) also allows users to manage logins
(add/change/delete) and adjust settings for event notifications.

Alarm System Requirements

The alarm system must have:

• One momentary or latching Keyswitch Zone,

• One programmable output of 12V DC for the system’s armed condition,

• 12V DC power from the panel, panel’s battery or other external power supply.

Other components necessary are:

1. Uplink Model 5500 EZ with Input 2 and Output 2 available for use.

Installation Summary

Installation of an Uplink Model 5500EZ for remote operation is easy. Here is a quick summary of the
steps required:

1. Connect wiring for the Keyswitch Zone – which arms and disarms the alarm system.

Installation Instructions Page 2 of 14
RG1227 – Uplink Remote Installation Guide – 5500EZ ©2018 Sierra Wireless

2. Connect wiring for the alarm system’s PGM output – which communicates the armed status to

the Uplink radio.

3. Connect power to the alarm panel and Uplink communicator.

4. Activate the Uplink unit in the Uplink Dealer Portal and adjust unit settings.

5. Set up customer information, users and settings using the Uplink Remote website.

6. Test operation.

See the Installation Instructions in this manual for complete activation details.

*NOTE: Uplink 5500EZ DOES NOT require a remote pulse board for use with Uplink Remote.

Installation Instructions

1. Wiring the Keyswitch Zone & Programmable Output:
a. Remove power from the 5500EZ and the alarm system.
b. Connect the Uplink 5500EZ Input 2 + to the alarm panel’s Aux Pwr Positive.

Uplink Dealer Portal Page 3 of 14
RG1227 – Uplink Remote Installation Guide – 5500EZ ©2018 Sierra Wireless

c. Connect the Uplink 5500EZ Input 2 – to the alarm panel’s PGM – Output (Trigger 17 or

18 on Vista panels).

d. Connect the Uplink 5500EZ Output 2 + and Output2 – to the control panel’s Keyswitch

Zone terminals. Polarity does not matter. Most require resistor to be normal.

Uplink Dealer Portal

Activation and Programming

1. Go to Uplink.com and select the Uplink Alarm Dealer Sign In option to log in to the Uplink Dealer

Portal.

2. Enter your Login Name and Password or create a new account.

3. Go to Programming / Activate unit: