Sierra-Wireless SWAC802 User Manual

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User Guide

Overdrive Pro™ 3G/4G Mobile Hotspot

by Sierra Wireless

4/16/12

Document 2131389 Revision 3

Table of Contents

Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

1A. About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

1B. System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Section 2: Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

2A. Device Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Components of Your Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

3G and 4G Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Care and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Connecting Through USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Charging the Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

LCD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Mute Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

microSD Card Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Section 3: Getting Your Device Ready. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

3A. Setting Up Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Device Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Account Setup (Activation Wizard). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Changing the Password and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Section 4: Using Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

4A. Connecting Through USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

TRU-Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Requirements for a USB Tethered Connection . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Making a Tethered Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

4B. Browser Interface Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Displaying the Home Page of the Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Logging On as an Administrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Virtual Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Mini Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Turning Your Device Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

4C. Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

3G Activation Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

GPS Privacy Agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

SD Card Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Software Update Available . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

4D. Your Network Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Launching Your Network Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Sharing Your Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Ending Your Network Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

4E. Icons and Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Signal Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Mobile Broadband Information and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Alert Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

GPS Information and Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Wi-Fi Users Information and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Battery Information and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Internet Connection Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

microSD Card Information and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Sounds Information and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

4F. Home Page Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Top Row of the Home Page Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Bottom Row of the Home Page Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

4G. Using the microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Before Using the microSD Card Slot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Inserting a microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Removing a microSD Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Accessing the microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

4H. Location Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Requirements for GPS Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Enabling GPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Displaying Your Location Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Viewing Your Current Location in a Web Browser . . . . . . . . . . . . . . . . . . . . . . . 56

Performing a Location Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

4I. Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Automatically Checking for Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Manually Checking for Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Upgrading Firmware From a File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

4J. Viewing Device Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

4K. Reset Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Restarting the Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Section 5: Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

5A. Power Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Battery and USB Power Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

AC Power Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

5B. Configuring the LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Turning the LCD On or Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Setting the LCD Timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Setting the LCD Brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

5C. Enabling and Disabling the Power Button LED . . . . . . . . . . . . . . . . . . . . . . . . . . 68

5D. Sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Enabling and Disabling Sounds for Specific Events . . . . . . . . . . . . . . . . . . . . . . 69

Low Battery Alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Critical Battery Level Alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

5E. Login Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Changing the Administrator Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Automatic Login (“Remember Me”). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

5F. Advanced Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Accessing the Advanced Settings Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Device Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

WAN Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Wi-Fi Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Router Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

5G. Configuring the Wi-Fi Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

SSID (Wi-Fi Network Name) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Wi-Fi Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Host Name (Device Name) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Setting the Maximum Number of Wi-Fi Users . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Wi-Fi Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Disabling Wi-Fi When Connected Through USB. . . . . . . . . . . . . . . . . . . . . . . . . 90

5H. Configuring 3G and 4G . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Viewing 3G Activation Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

3G Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Resetting the 3G and 4G Configurations to Default Settings. . . . . . . . . . . . . . . 92

5I. GPS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

Setting the GPS Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Setting the GPS Fix Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Using Metric Units. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Changing Your Mapping Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Performance Setting (GPS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Accuracy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

5J. Configuring the Router Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Basic Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

LAN Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Port Forward Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Port Trigger Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

DMZ Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Resetting the Software to Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

5K. Exporting and Importing Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108

Exporting Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Importing Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

5L. Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109

Available Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Connection History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

System Events. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Setting the Method Used for Time Acquisition. . . . . . . . . . . . . . . . . . . . . . . . . . 111

5M. Setup Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

Welcome to Your Device Window - Select an Option . . . . . . . . . . . . . . . . . . . 112

Section 6: Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

6A. More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Visiting the Virgin Mobile Website . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Contacting Customer Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

6B. Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

How Can I Tell I’m Connected to 3G or 4G? . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

How Do I Connect to Wi-Fi? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

What Do I Do if I Forget the Wi-Fi Password? . . . . . . . . . . . . . . . . . . . . . . . . . . 116

What Do I Do if I Forget the Administrator Password? . . . . . . . . . . . . . . . . . . . 116

What Do I Do if the Home Page Displays “Charging paused”? . . . . . . . . . . . 117

If the Connection is “Always On,” Am I Always Being Billed? . . . . . . . . . . . . . 117

Questions About GPS and Location Services . . . . . . . . . . . . . . . . . . . . . . . . . . 117

How Do I Access My Corporate Network Through a VPN?. . . . . . . . . . . . . . . 118

Are Terminal Sessions Supported? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

6C. Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

Extending Battery Life. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Device Location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Improving Signal Strength. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Improving Wi-Fi Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Security Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Finding the MAC Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Finding the IP Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

6D. Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

General Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

LCD Is Dark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Insufficient Signal Strength . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125

Messages Displayed on the Device LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Cannot Connect to Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Cannot Connect Through USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Cannot Display the Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Cannot Connect to the 3G or 4G Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

The Device Seems to Have Stopped Charging. . . . . . . . . . . . . . . . . . . . . . . . . 129

Location Services Aren’t Working or Don’t Seem to Be Available . . . . . . . . . 129

GPS Fix Not Available . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Cannot Check for Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Sounds Are Enabled, but the Device Doesn’t Generate Any Sounds . . . . . . 130

Section 7: Technical Specifications, Safety Information, and Regulatory Information 131

7A. Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

LED Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Radio Frequency and Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . 132

Software Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Mechanical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

7B. Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135

Important Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Safety and Hazards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

7C. Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137

7D. Legal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139

Patents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Copyright . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Limitation of Liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Additional Information and Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Section 1

Getting Started

Section 1A

About This Guide

Your device allows you to easily connect to the Internet and to share your 3G or 4G connection.

This user guide is designed to provide you with all the information you need to install and use your Overdrive Pro™ 3G/4G Mobile Hotspot by Sierra Wireless.

Note: The printed basic guide that comes with the device should be sufficient for most installations.

● Section 1 (which you are reading) lists the system requirements for using the device.

● Section 2 describes the buttons, connectors, and other components of the device. (See “Your

Device” on page 5.)

● Section 3 provides step-by-step instructions for setting up the device. (See “Getting Your Device

Ready” on page 19.)

● Section 4 describes common tasks for your device. (See “Using Your Device” on page 25.)

● Section 5 describes advanced configuration of the device and the browser interface. (See

“Settings” on page 65.)

● Section 6 contains frequently asked questions, troubleshooting tips, and resources for getting help.

“Resources” on page 113 .)

(See

● Section 7 lists the electrical, radio frequency, and other parameters of the device for those who

require technical information, as well as safety information, regulatory information, and legal information. (See page 131.)

“Technical Specifications, Safety Information, and Regulatory Information” on

2 Getting Started

Section 1B

System Requirements

To use your Overdrive Pro 3G/4G Mobile Hotspot, the following are required:

● One or more computers that support Wi-Fi (802.11b/g/n)

● Web browser (required if you’ll be using the browser interface to view status and to configure

settings). The following browsers are supported:

䡲 Internet Explorer (version 6.0 or higher)

䡲 Mozilla Firefox (version 2.0 or higher)

䡲 Google Chrome (version 2.0.172.28 or higher)

䡲 Apple Safari (version 2.0 or higher)

䡲 Opera version 9.64

● If you’ll be connecting the device through USB:

䡲 Computer running Windows 7, Windows Vista, Windows XP, or Mac (OS X 10.4.x or higher)

䡲 USB 2.0 slot

Getting Started

Getting Started 3

Section 2

Your Device

Section 2A

Device Basics

⽧ Components of Your Device (page 8) ⽧ 3G and 4G Networks (page 8) ⽧ Package Contents (page 9) ⽧ Care and Maintenance (page 9) ⽧ Connectors and Buttons (page 9) ⽧ Battery (page 10) ⽧ Connecting Through USB (page 11) ⽧ Charging the Device (page 12) ⽧ Power Button (page 13) ⽧ LCD (page 16) ⽧ Mute Switch (page 17) ⽧ microSD Card Slot (page 17)

6 Your Device

Your device provides a simple way to use your 3G or 4G Internet connection with any Wi-Fi-

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enabled device, and to share your Internet connection with friends and family.

You r Device

Your Device 7

Components of Your Device

Your device consists of these main components:

● Wi-Fi access point

The Wi-Fi access point connects your computers and other Wi-Fi-enabled devices to your device.

● 3G modem

The 3G modem connects your device to the Internet via the 3G (CDMA 1X/EVDO) network (more widely available, compared with 4G).

● 4G modem

The 4G modem connects your device to the Internet via the 4G (WiMAX) network (newer technology and faster speeds, compared with 3G).

● Routing hardware

The routing hardware handles traffic between the 3G or 4G modems, the Wi-Fi access point, and the Wi-Fi network.

3G and 4G Networks

These wireless networks connect you to the Internet. Depending on your coverage area, you may have:

● Both 3G and 4G coverage

● Only 3G coverage

● Only 4G coverage.

Your device automatically connects to the fastest network that is available to you. If you have both 3G and 4G coverage and your connection happens to get disrupted, your device can automatically switch to the other network. (For more information, see

“Configuring the 3G/4G Connection

Preferences” on page 41.)

Download speeds

Actual speeds depend on several factors, including network conditions.

Wireless mode Maximum downlink speeds Typical downlink speeds

3G (EV-DO Rev. 0)

3G (EV-DO Rev. A)

2.4 Mbps 400–700 kbps

3 Mbps 0.6–1.4 Mbps

10 Mbps 3–6 Mbps

8 Your Device

Package Contents

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Your package includes:

● Overdrive Pro 3G/4G Mobile Hotspot by Sierra Wireless

● Battery compartment cover

● Rechargeable battery

● AC charger with micro-USB port

● Micro-USB cable

● basic guide

Care and Maintenance

As with any electronic device, you should handle this device with care to ensure reliable operation. Follow these guidelines in using and storing the device:

● Protect the device from liquids, dust, and excessive heat.

● Do not handle or operate the device while driving or operating a vehicle. Doing so may distract

you from properly operating the vehicle. In some jurisdictions, operating communication devices while in control of a vehicle is a criminal offense.

You r Device

● Do not apply adhesive labels to the device. They may cause the device to overheat and may

alter the antenna’s performance.

Connectors and Buttons

Your Device 9

Battery

The battery compartment is on the back of the device. The battery is replaceable. If you need a new battery, visit the Sierra Wireless online store at

Installing the Battery

1. Using slight thumb pressure, slide the battery compartment cover upward to remove it.

https://www.sierrawireless.com/eStore.

2. Insert the battery into the device, contacts end first. Make sure the battery contact points are

aligned with those inside the battery compartment.

10 Your Device

3. Replace the battery compartment cover.

Connecting Through USB

You r Device

Note: If you’ll be using USB for data transfer (and not just for charging the device), you must install the

device driver. (See

“Making a Tethered Connection” on page 27.)

Use the micro-USB cable (included) to connect the device to your computer when:

● You want to charge the device, but you don’t want to use the AC charger, or the AC charger is

not available.

● Your computer does not have Wi-Fi.

● You want to block others from using the device. (See “Disabling Wi-Fi When Connected

Through USB” on page 90.)

Your Device 11

To connect the device to your computer:

1. Insert the larger end of the micro-USB cable into your computer.

2. Insert the other end of the cable into the micro-USB port on the side of your device.

Note: If you’re having problems, see “Cannot Connect Through USB” on page 128.

Charging the Device

You need to recharge your device’s battery periodically. You can continue using your device while it is charging.

The faster method is to connect the device to the AC charger. (See “Using the AC Charger with Your Device’s micro-USB Port” below.) Alternatively, you can connect the device to your computer, although this charges more slowly. (See “Charging Through Your Computer” on page 13.)

Using the AC Charger with Your Device’s micro-USB Port

1. Insert the larger end of the micro-USB cable into the AC charger.

2. Insert the other end of the cable into the micro-USB port on the side of your device.

3. Insert the AC charger into an electrical outlet.

When charging, the LCD shows and, if the device is off, displays a message “Charging... xx% complete” (where “xx” is a number value).

When the device is charged, the LCD shows:

● (if the device is on)

● and the message “Fully charged” (if the device is off).

12 Your Device

Charging Through Your Computer

Notes: If you’ll be using USB for data transfer (and not just for charging the device), you must install the

device driver. (See “Making a Tethered Connection” on page 27.)

If you’re using Mac OS X 10.4.x, after you connect the device you may see a warning message that your computer is running on UPS backup battery and that you should perform a computer shutdown. You can continue with your work. To prevent this message from being displayed, install the device driver. (See “Making a Tethered Connection” on page 27.)

You r Device

1. Make sure your computer is turned on.

2. Insert the larger end of the micro-USB cable into your computer.

3. Insert the other end of the cable into the micro-USB port on the side of your device.

When charging, the LCD shows .

When the device is charged, the LCD shows .

Power Button

Turning Your Device On and Off

Turning Your Device On

1. Make sure that:

䡲 The device has a charged battery inserted.

— or —

䡲 The device is connected to the AC charger or a computer (through the micro-USB cable),

as explained above.

Your Device 13

2. If the LCD is blank, press and hold the power button until the device powers on.

Turning Your Device Off

䊳 Press and hold the power button until the device turns off.

Using the Power Button to Determine the Device State

The power button on the device also indicates the device’s status, as shown in the following table.

Power button

Not lit

Lit, flashing (approximately

every 4

seconds)

Lit, flashing (approximately

seconds)

every 8

Description Your action

The device is turned off.

The device is turned on, but the LED is turned off.

The device is turned on, and the LED is turned on.

The device is in standby (low power) mode. The following are off: LCD, Wi-Fi radio, 3G/4G radios. (For more information, see “Standby (Low Power) Mode” on page 45.)

To turn the device on, press

and hold the power button until the device turns on.

Optionally, turn on the LED. (See

“Enabling and Disabling the Power Button LED” on page 68).

No action required.

To exit standby mode: Connect the device to the AC charger or computer through the micro-USB cable. — or —

Press the power button .

14 Your Device

Controlling the Device Using the Power Button

Type of press Result

● Removes device from standby (low power) mode.

● Wakes up (turns on) the LCD if the LCD was enabled but dormant.

(The

Quick press

● Confirms or acknowledges a displayed message.

● Turns off display of the Wi-Fi network name and password.

● Wakes up (turns on) the LCD if the LCD was enabled but dormant.

LCD turns dark, after a configurable time of inactivity.)

(The

LCD turns dark, after a configurable time of inactivity.)

Quick double-press

Long press (press and

hold for two seconds)

● Briefly displays the Wi-Fi network name and password. (See “Wi-Fi

Password Reminder” on page 86.)

● Displays the next LCD information screen, if available. (See “LCD

Information Screens” on page 17 .)

Turns the device on or off.

You r Device

Your Device 15

LCD

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If the LCD is not lit, see “Turning Your Device On” on page 13.

Interpreting the LCD

The LCD shows icons and text that reflect the status of the device and your connection.

Signal strength

3G or 4G status

Alerts

GPS

Number of Wi-Fi users

Battery status

Device name. Message area.

Amount of data transferred; connection duration. Message area.

Tip: Most of the LCD icons and messages are also shown on the Virtual Device and Mini Window. (See

“Virtual Device” on page 32 and “Mini Window” on page 32, and “Messages Displayed on the Device LCD” on page 125.)

The LCD can also display various information screens and messages, as described in the next section and on

page 125 (“Messages Displayed on the Device LCD”).

16 Your Device

LCD Information Screens

The LCD of the Overdrive Pro 3G/4G Mobile Hotspot can display, on separate screens, summary information for the following:

● Connection information (the Wi-Fi network name [SSID] and password [if the Wi-Fi Password

Reminder feature is enabled])

● Alerts

● Data usage (displayed on the “Billing Info” LCD information screen)

● Network status

● Device information (for example, ESN or whether an update is available) (displayed on the

“About...” LCD information screen)

● Software update status

When more than one information screen is available, the upper right corner of the LCD displays  “(x/y),” where x and y represent “screen x out of y screens.” For example, (1/5) means that the first of five LCD information screens is shown.

To view the first LCD information screen or to go to the next screen, press the power button on the device two times quickly (within a half-second interval).

Mute Switch

The mute switch is used to turn device sounds on or off. The mute switch is located on the side of your device, to the right of the microSD slot, as shown in the following drawing.

Tip: You can also disable sounds through the home page. (See “Sounds Information and Settings” on

page 47.)

microSD Card Slot

Your device supports a microSD™ card (not included) for file sharing and transfer or storage.

microSD slot is located on the same side of the device as the micro-USB port. Your computer

The recognizes the microSD card as a removable storage device. The device supports microSD cards up to 32

GB.

You r Device

Note: Using microSD cards larger than 32 GB can cause data loss and damage your device.

Your Device 17

18 Your Device

Section 3

Getting Your Device Ready

Section 3A

Setting Up Your Device

⽧ Device Setup (page 20) ⽧ Account Setup (Activation Wizard) (page 21) ⽧ Changing the Password and Settings (page 22)

Device Setup

1. Install the battery, as described in “Installing the Battery” on page 10.

2. Connect the device to the AC charger, as described in “Using the AC Charger with Your Device’s

micro-USB Port” on page 12.

3. Plug the AC charger into an electrical outlet.

4. Important: Charge the device until the battery icon is full ( ).

Connecting to the Network

1. Make sure you are in a Sprint 3G or 4G coverage area. 

(Go to http://www.virginmobileusa.com/check-cell-phone-coverage to view the coverage map.)

2. If you have a LAN connection, disconnect it.

3. Make sure your computer’s Wi-Fi is turned on.

4. If the device LCD displays “Charging,” “Charged,” or “Powered off,” press and hold the power

button

for two seconds.

5. Wait until the device LCD displays “Connect your computer to Wi-Fi network,” followed by the

network name (SSID) and password. This may take several seconds.

20 Getting Your Device Ready

6. On your computer, connect to the Wi-Fi network listed on the device LCD. If you don’t know

how to do this, see Wi-Fi network, the device LCD displays “Open any web page to continue setup.”

“How Do I Connect to Wi-Fi?” on page 115 . After you’ve connected to the

7. Open your Web browser. The “Welcome to your Overdrive Pro” window opens.

Note: This window displays the administrator password and the address of the device home page. Please

remember this information or write it down in a safe place.

This window provides several options.

● To start the Activation Wizard, click Activate my hotspot.

● To keep the default settings of the device, view the device status, or customize settings, click My

Overdrive Pro’s home page.

● To change security settings, click Set up my Overdrive Pro. (See “Changing the Password and

Settings” on page 22).

Account Setup (Activation Wizard)

Before using your device, you must have a wireless network account set up. The process of setting up an account is called

To set up your account:

activation.

1. Make sure web browser popup blockers on your computer are disabled.

2. Click Activate my hotspot in the “Welcome to your Overdrive Pro” window.

The Activation Wizard is displayed.

3. In the Activation Wizard window, choose the option that applies to you and then click Next.

If you selected No, I need to create an account and get an Account Number and MSID:

a. A new window will open displaying the Broadband2Go Activation portal.

b. Select I want to activate my Broadband2Go device.

c. Follow the prompts to create your Broadband2Go account (this will include entering your

personal and payment information).

d. Make sure you write down your account number and MSID.

e. Restore the Overdrive Pro activation wizard window.

4. Enter your account number and MSID into the Activation Wizard.

5. Click Next.

Getting Your Device Ready

Getting Your Device Ready 21

Changing the Password and Settings

During the device setup, you can select Set up my Overdrive Pro to change the following settings:

● Administrator password — This password is used to log in to the home page, where you can view

and customize your device settings. The default password is “password.” Choose something easyto-remember (yet not easily guessed by others). If you forget this password, you’ll need to reset the device to its default settings and go through the device setup (as described in page 20).

Your administrator password must be 1–20 characters long.

● Wi-Fi network name (SSID) — This name is visible to other Wi-Fi-enabled devices, and is used to

identify your Wi-Fi network. The length of the Wi-Fi network name (SSID) depends on other settings of the browser interface. (See the Help bubble that’s displayed when you move the cursor to the SSID

input field.)

● Wi-Fi security — The default setting is WEP 64 Bit Open. To select another option, click More

options

. (See “Wi-Fi Security Options” on page 22.)

● Wi-Fi password — The maximum length of this field is determined by the Wi-Fi security option (the

previous item). (See the Help bubble that’s displayed when you move the cursor to the

password

field.)

If you’ll be sharing your Internet connection, you’ll have to give the Wi-Fi password to other users; don’t use your banking or other important passwords. Also, don’t use a password that’s easily guessed by others.

“Device Setup” on

Wi-Fi

From this window you can also enable the Password Reminder feature, which is useful if you forget the Wi-Fi password (

Show Wi-Fi password on your device). (See “Wi-Fi Password Reminder” on

page 86.)

Tip: Help information on each field appears (in a bubble) when you move the cursor into the field.

You can display this window any time, by clicking Admin Setup ( ) in the home page. (See “Displaying the Home Page of the Device” on page 31.)

After you change the settings and click Submit, the device restarts and displays updated information on its LCD. Follow the instructions on the LCD, and proceed to

“Your Device is Now Restarting” on

page 24.

Wi-Fi Security Options

If you click More options (after having clicked Set up my Overdrive Pro, during the device setup), a window with several Wi-Fi security options opens.

Note: All the devices used with the Overdrive Pro 3G/4G Mobile Hotspot must support the selected security

type.

The options displayed depend on the Basic Rate setting (in Advanced Settings > Wi-Fi > Security; see page 81).

If Basic Rate is “802.11b/g compatibility” or “802.11g only,” these options are shown:

● WPA-Personal — This is a strong security standard, supported by most Wi-Fi devices.

22 Getting Your Device Ready

● WPA2-Personal AES — This is a stronger, newer security standard that is limited to newer Wi-Fi

devices.

● WEP-64 Bit — This option provides security, but it’s relatively weak. This option works with older

and newer Wi-Fi devices, and is recommended only if any of your devices don’t support

or WPA2.

WPA

● None — No security is used (no password is required to access the Wi-Fi network); this setting

is not recommended. Anyone may access your device and use your Internet connection. (You are responsible for payment for data usage fees.)

If Basic Rate is “802.11b/g/n compatibility,” these options are shown:

● WPA2 Personal - AES — This is a stronger, newer security standard that is limited to newer Wi-Fi

devices.

● WPA/WPA2 Personal (recommended setting) — Wi-Fi devices that use either WPA or WPA2 can

connect to the Overdrive Pro 3G/4G Mobile Hotspot. Most Wi-Fi devices support this type of security.

● None — No security is used (no password is required to access the Wi-Fi network); this setting

is not recommended. Anyone may access your device and use your Internet connection. (You are responsible for payment for data usage fees.)

If the above options don’t meet your requirements, click I don’t see what I want.... (This link might

not be displayed, depending on the

Basic Rate setting.)

Expanded Wi-Fi Security Options

If you click I don’t see what I want... (from the Wi-Fi Security Options window during the device setup), a window with an expanded list of Wi-Fi security options opens.

Note: All the devices used with the Overdrive Pro 3G/4G Mobile Hotspot must support the selected security

type.

You can also view the expanded list of Wi-Fi security options in the Security panel of the Wi-Fi tab of the

Advanced Settings window. (See “Accessing the Advanced Settings Window” on page 72.)

Some of the following options may be displayed, depending on the Basic Rate setting (see “Security Panel” on page 81):

● None — No security is used (no password is required to access the Wi-Fi network); this setting

is not recommended. Anyone may access your device and use your Internet connection. (You are responsible for payment for data usage fees.)

● WEP 64 Bit - Shared — This option provides security, but it’s relatively weak. This option works

with older and newer Wi-Fi devices, and is recommended only if any of your devices don’t support WPA

Shared WEP uses the same key for encryption and authentication; some consider shared WEP to be less secure than open WEP.

or WPA2.

Getting Your Device Ready

Getting Your Device Ready 23

● WEP 128 Bit - Shared — This option provides security, but it’s relatively weak (but stronger than WEP

64 Bit - Shared). This option works with older and newer Wi-Fi devices, and is recommended only if

any of your devices don’t support WPA

or WPA2.

Shared WEP uses the same key for encryption and authentication; some consider shared WEP to be less secure than open WEP.

● WEP 64 Bit - Open — This option provides security, but it’s relatively weak. This option works with

older and newer Wi-Fi devices, and is recommended only if any of your devices don’t support

or WPA2.

WPA

Open WEP uses the key for encryption, but not for authentication.

● WEP 128 Bit - Open — This option provides security, but it’s relatively weak (but stronger than WEP 64

Bit - Open). This option works with older and newer Wi-Fi devices, and is recommended only if any

of your devices don’t support WPA

or WPA2.

Open WEP uses the key for encryption, but not for authentication.

● WPA Personal - TKIP — This is a strong security standard that is supported by most Wi-Fi devices.

● WPA Personal - TKIP/AES — This is a strong security standard that is supported by most Wi-Fi

devices.

● WPA2 Personal - AES — This is a stronger, newer security standard that is limited to newer Wi-Fi

devices.

● WPA2 Personal - TKIP/AES — This is a stronger, newer security standard that is limited to newer

Wi-Fi devices.

● WPA/WPA2 Personal (recommended setting) — Wi-Fi devices that use either WPA or WPA2 can

connect to the Overdrive Pro 3G/4G Mobile Hotspot. This setting is supported by most Wi-Fi devices.

Your Device is Now Restarting

The “Your device is now restarting” window opens if you’ve clicked Set up my Overdrive Pro and then clicked

Submit.

The changes take effect after the device restarts automatically.

You should write down the following information that’s displayed in the window:

● Wi-Fi network name

● Wi-Fi password

To complete the process:

1. Wait until the device LCD displays “Connect your computer to Wi-Fi Network.”

2. Connect your computer to the Wi-Fi network, using the information you’ve written down. (If you

don’t know how to do this, see

“How Do I Connect to Wi-Fi?” on page 115 .)

3. After the Wi-Fi connection was successfully established, click the Click here text in the window.

24 Getting Your Device Ready

Section 4

Using Your Device

Section 4A

Connecting Through USB

● TRU-Install (page 26)

● Requirements for a USB Tethered Connection (page 26)

● Making a Tethered Connection (page 27)

TRU-Install

TRU-Install is a feature that installs the necessary drivers the first time you connect your device to your Windows or Mac computer through the micro-USB cable. (For details, see Connection” on page 27.) An installation CD is not required.

TRU-Install is enabled by default.

To change the setting:

1. In the address bar of your Web browser, type http://192.168.0.1 to display the home page.

2. Make sure you’re logged in to the home page (the text “Admin Logged in” is displayed near the

upper left corner of the home page). If you’re not logged in, in the upper left area of the home page), enter the administrator password (1–20 characters or numbers). (The default password is “password.”)

“Making a Tethered

Admin Login section (in the

3. Click Advanced Settings > Device > Basic.

4. Select a value for TRU-Install.

Requirements for a USB Tethered Connection

Your device supports a direct connection through a USB cable to a Windows or Mac computer. (This is commonly referred to as a “tethered” connection.)

26 Using Your Device

Making a Tethered Connection

Note: If you’ll be using USB for data transfer (and not just for charging the device), you must install the

device driver (see below). No installation CD is required — the device supports the TRU-Install feature.

Windows

To install the device driver on Windows:

1. Make sure the device is turned on.

2. Connect the device to your computer through the micro-USB cable.

3. If the TRU-Install window is not displayed, in Windows Explorer browse to the

entry (under My Computer), then browse to the Win folder and run Setup.exe.

— or —

If you’re running Windows Vista and the AutoPlay window opens, click Run setup.exe.

4. In the TRU-Install window, click OK.

5. Install the Sierra Wireless USB driver. (Follow the onscreen instructions.)

Mac

To install the device driver on Mac:

1. Make sure the device is turned on.

2. Connect the device to your computer through the micro-USB cable.

3. In the window that appears, double-click the .pkg file.

4. Install the Sierra Wireless USB driver. (Follow the onscreen instructions.)

Using Your Device

5. When prompted for your password, enter your Mac password.

Using Your Device 27

Connecting the Device to Your Computer

1. Insert the larger end of the micro-USB cable into your computer.

2. Insert the other end of the cable into the micro-USB port on the side of your device.

28 Using Your Device

Section 4B

Browser Interface Home Page

⽧ Displaying the Home Page of the Device (page 31) ⽧ Logging On as an Administrator (page 31) ⽧ Virtual Device (page 32) ⽧ Mini Window (page 32) ⽧ Turning Your Device Off (page 33)

The home page is the entry page of the browser interface that lets you:

● Display status information for your device and your data connection.

● Launch and end a network connection.

● Change the settings for your device and your data connections (if you’re logged in).

● Access additional resources (the User guide and the Important Information document).

Using Your Device

Using Your Device 29

When you click an icon or the text next to it, a window opens to the right (see the screenshot on

ABDC

page 40). The window contains additional status information and, if you’re logged in, commonlyused configurable settings. (See “Icons and Text” on page 39.)

Use this area to enter the administrator password and log in. When you’re logged in, you can

change settings. (See

Clicking one of these buttons displays a window or a menu. (See “Home Page Buttons” on

page 48.)

This is the Virtual Device; it reflects the status of your device. If you click the image, a movable

Mini Window is opened. (See

A handy way to turn the device off, especially if, for example, you’re in an airplane before takeoff,

and the device is in your overhead bag. (This button is available only if you’re logged in.)

Disconnects a connection, or connects (if currently there’s no connection). (This button is

available only if you’re logged in.)

“Logging On as an Administrator” on page 31.)

“Virtual Device” on page 32 and “Mini Window” on page 32.)

30 Using Your Device

Displaying the Home Page of the Device

Note: You can display the home page only when your device is turned on and you have established a

connection to it (through Wi-Fi or through the micro-USB cable).

To display the home page, type one of the following in the address bar of your Web browser:

● http://virginmobile.hotspot

● http://192.168.0.1

● SSID value (field in Advanced Settings > Wi-Fi > Network and also in Advanced Settings >

Router > LAN)

Note: If you’re using the Google Chrome Web browser, after typing in the address bar, press the Down

Arrow key and then the Enter key. (If you press only the Enter key, a Google search is started, using the information you typed in.)

If your Web browser displays an error message, see “Cannot Display the Home Page” on page 128 .

Logging On as an Administrator

You don’t need to log in to access and use the home page. When you log in:

● Additional information appears in the window that opens when you click an item on the left side

of the home page. (See

● You can access the Advanced Settings window, where you can modify additional settings.

● You can rerun the device setup, if required (Admin Setup [ ]).

● You can install updates.

To log in:

“Icons and Text” on page 39.)

1. Make sure that nobody else is already logged in — other people can use the home page at

the same time, but only one user can be logged in.

2. In the Admin Login section (in the upper left area of the home page), enter the administrator

password (1–20 characters or numbers). (The default password is “password.” It’s recommended you change the password, if you haven’t already.)

3. Click OK.

After a period of inactivity, you will be automatically logged off (timeout security feature), unless you select (“Remember Me”)” on page 71.)

Remember me (below the password field). (For more information, see “Automatic Login

Using Your Device

Using Your Device 31

Virtual Device

The right half of the home page contains an image of your device.

This is a “virtual device” — it reflects most of the icons and text displayed on the real device.

Mini Window

If you click the virtual device in the home page, the Mini Window opens — an image of the device in a separate Web browser window

Similar to the virtual device, the Mini Window reflects most of the icons and text displayed on the real device.

32 Using Your Device

To save space on your monitor, you can close the home page and move the Mini Window to the side of your monitor. Then you can use the window to keep an eye on the status of your device and connection. (To reopen the home page, click the

If you’re logged in, the window has a Connect or Disconnect button, and a Power Off button.

Home link.)

Turning Your Device Off

● From the home page:

1. Make sure you’re logged in to the home page.

2. Click Power Off (below the Virtual Device).

● From the Mini Window:

1. Make sure you’re logged in to the home page.

2. Click Power Off.

Tip: You can also turn the device off by pressing and holding the power button until the device turns off.

Using Your Device

Using Your Device 33

Section 4C

Alerts

⽧ 3G Activation Required (page 34) ⽧ GPS Privacy Agreement (page 35) ⽧ SD Card Error (page 35) ⽧ Software Update Available (page 36)

The alerts icon indicates whether there are any alerts (messages that require your attention).

The icon is on the left side of the home page.

Click the icon to display the Alert window. If more than one alert is available:

● The higher priority alert opens.

● When you close an alert, the next alert opens.

● You can use the and buttons (at the top of the alert window) to view other alerts.

The options and instructions shown in the alert window depend on the alert event. Please read the instructions carefully. They may state, for example, that you have to reconnect to Wi-Fi after an update is installed.

Tip: You can view a list of available alerts on the “Alerts” LCD information screen. (See “LCD Information

Screens” on page 17.)

3G Activation Required

If only 3G coverage is available, you won’t be able to connect to the Internet until 3G activation has been completed.

To activate 3G on your device:

1. Make sure you have 3G coverage.

2. Make sure you’re logged in to the home page.

3. Do one of the following to display the Activation Wizard:

䡲 Click the Activation wizard button.

— or —

a. Click the alerts icon to display the alert window.

b. If more than one alert is available, use the and buttons (at the top of the alert window)

to browse to the alert.

c. In the 3G Activation Required alert window, click Activate now.

4. In the Activation Wizard window, choose the option that applies to you and then click Next.

34 Using Your Device

If you selected No, I need to create an account and get an Account Number and MSID:

a. A new window will open displaying the Broadband2Go Activation portal.

b. Select I want to activate my Broadband2Go device.

c. Follow the prompts to create your Broadband2Go account (this will include entering your

personal and payment information).

d. Make sure you write down your account number and MSID.

e. Restore the Overdrive Pro activation wizard window.

5. Enter your account number and MSID into the Activation Wizard.

6. Click Next.

● If activation is successful, the device LCD displays “Activation complete!” You can now connect

to the 3G network. If the connection is not established automatically, click page or Mini Window.

● If activation was not successful, the device LCD displays “Activation failed”. Retry the activation.

If it is not successful, contact Customer Service at 877-877-8443 and have the following available:

䡲 Your billing information.

䡲 ESN of the device (displayed on the packaging, inside the battery compartment, and at

Advanced Settings > Device > About).

Connect on the home

7. Prior to using the device, log in to “My Account” and purchase a plan.

GPS Privacy Agreement

The GPS Privacy Agreement alert appears if you haven’t accepted the GPS privacy agreement. (You cannot use GPS until you accept the GPS privacy agreement and then enable GPS.)

To accept the GPS privacy agreement:

1. Make sure you’re logged in to the home page.

2. In the vertical row of icons (down the left side of the home page), click the GPS icon ( )

and, in the window that’s displayed, click View privacy agreement.

— or —

Display the GPS Privacy Agreement alert window. (See “Alert Information” on page 42.)

3. Read the agreement, and select I have read the foregoing and hereby agree to ….

SD Card Error

If you’re having problems reading from the microSD card, or if the SD Card Error alert window opens or the device LCD displays “SD

1. Remove and reinsert the microSD card.

Card error,” try the following:

Using Your Device

2. If the card is still not working, try it in the microSD slot of another computer.

Using Your Device 35

If it works in the other device, the card slot on your device may have a problem.

If the card doesn’t work in the other computer, try one of the following:

䡲 Use a different microSD card.

— or —

䡲 Reformat your card. (Follow the instructions that came with the microSD Card.)

Note: The formatting procedure erases all the data on the microSD card, after which the files CANNOT be

retrieved. To prevent the loss of important data, please check the contents before you format the microSD card.

Software Update Available

The update may improve performance and add or modify features.

Note: During installation of the update, your Internet and Wi-Fi connections won’t be available. When the

installation is complete, you will need to reconnect to Wi-Fi.

To install the update:

1. Make sure your device is connected to the AC charger or computer through the micro-USB

cable.

Note: If you’ll be using USB for data transfer (and not just for charging the device), you must install the

device driver. (See

“Making a Tethered Connection” on page 27.)

2. Make sure you’re logged in to the home page.

3. Click the alerts icon to display the alert window.

4. If more than one alert is available, use the and buttons (at the top of the alert window) to

browse to the alert.

5. In the Software Update Available alert window, click Update Options.

6. Read the information in the Software Installation Options window.

7. To install the update, click Download and install now.

— or —

If you are not in a strong signal area, make a note of the URL displayed in the window and click

I’ll get the update later. At a later time, access the URL to download the update to your computer,

and then follow the steps in

When the installation is complete, reconnect to Wi-Fi. (See “How Do I Connect to Wi-Fi?” on page 115 .)

“Upgrading Firmware From a File” on page 59.

36 Using Your Device

Section 4D

Your Network Connection

⽧ Launching Your Network Connection (page 37) ⽧ Sharing Your Connection (page 37) ⽧ Ending Your Network Connection (page 38)

Launching Your Network Connection

After the device powers on and boots up, a connection to the 3G or 4G network is launched automatically, unless you’ve disabled

You will need to manually launch a connection if:

● The connection was not successful.

● You’ve disabled auto-connect.

● You’ve manually ended a connection (by clicking Disconnect).

To launch a connection:

䊳 Click Connect on the Virtual Device on the home page. (You must be logged in.)

Connect Automatically.

— or —

Click Connect in the Mini Window. (You must be logged in.)

— or —

If the device LCD displays “Disconnected from 3G/4G network. Connect now?”, press the

power button

See also:

● “Internet Connection Information” on page 45.

● “Mobile Broadband Information and Settings” on page 41.

● “Signal Information” on page 40.

on the device.

Sharing Your Connection

For other users to share your network connection:

1. Provide the Wi-Fi network name and password to them.

2. On their computer, users must connect to the Wi-Fi network of the Overdrive Pro 3G/4G

Mobile Hotspot. (See

“How Do I Connect to Wi-Fi?” on page 115 .)

Using Your Device

Using Your Device 37

Ending Your Network Connection

1. Make sure you’re logged in to the home page.

2. Click Disconnect on the Virtual Device or in the Mini Window. (See “Virtual Device” on page 32

and “Mini Window” on page 32.)

Note: The Wi-Fi connection is still available, so users can, for example, share files by using a microSD card.

38 Using Your Device

Section 4E

Icons and Text

⽧ Signal Information (page 40) ⽧ Mobile Broadband Information and Settings (page 41) ⽧ Alert Information (page 42) ⽧ GPS Information and Settings (page 42) ⽧ Wi-Fi Users Information and Settings (page 43) ⽧ Battery Information and Settings (page 44) ⽧ Internet Connection Information (page 45) ⽧ microSD Card Information and Settings (page 46) ⽧ Sounds Information and Settings (page 47)

The left part of the home page has a vertical row of icons and text, starting with the signal strength indicator

Most of these icons are also shown on the physical device and Virtual Device (page 32). When you hold the mouse over an icon, the corresponding icon on the Virtual Device is highlighted.

Using Your Device

Using Your Device 39

If you click an icon or the text, a window opens with additional information, as shown in the following screenshot

If you’re logged in, the window may also display configurable settings.

Note: A more complete set of configurable settings is available in the Advanced Settings window. (See

“Advanced Settings” on page 49.)

Signal Information

No signal

Click the signal strength icon to display the Signal Quality window. The window displays:

● The active network — the network that is currently being used for your data connection. For

example, “3G

● 3G or 4G status:

䡲 Connection status. For example, “Connected.”

䡲 Tables that show the coverage type, RSSI, and Ec/Io (for 3G) or CINR (for 4G).

RSSI reflects the signal strength of the network.

Very weak signal

Excellent signal

(EVDO Rev A).”

Ec/Io is a dimensionless ratio of the average power of a channel, typically the pilot channel, to the total signal power.

40 Using Your Device

CINR stands for Carrier to Interference-plus-Noise Ratio and is a measurement of signal effectiveness.

The first table also shows the type(s) of 3G service you have: 1X, 1xEV-DO, or both. (To determine whether you have EV-DO Rev. 0 or Rev. A service, use the text near the 3G icon; see “Mobile Broadband Information and Settings” on page 41.)

● Scan for 4G button (available only if 4G is in power save mode — the LCD of the device displays

“Power Save Mode. 4G Network not found”). Click this button to search for and attempt to connect to a 4G network. (Whether or not a connection to 4G occurs depends on the WAN Mode setting; see

Tip: If 4G is in power save mode, you can also scan for 4G from the “Network Status” LCD information

screen. (See

“Setup Panel” on page 76.)

“LCD Information Screens” on page 17.)

See also “Improving Signal Strength” on page 120.

Mobile Broadband Information and Settings

The 3G or 4G icon indicates the service and connection state. Note that only one icon is shown (the active network).

You have no service. Try the suggestions in “Cannot Connect to the 3G or 4G Network” on page 129 .

You have service but are not connected.

You have service and are connected.

The text next to the icon displays the connection status, for example, “No service,” or “Connected.”

Click the icon to display the Mobile Broadband Information window. The window displays:

● The active network — the network that is currently being used for your data connection. For

example, “4G” or “3G (EVDO

Rev A).”

● 3G and 4G status. For example, “Connected.”

● Connection Preferences (if you’re logged in).

Configuring the 3G/4G Connection Preferences

The value determines which network(s) to connect to, and in what order:

● 3G Preferred — Connection can be established to either 3G or 4G; if both are available, 3G is

used.

● 4G Preferred — Connection can be established to either 3G or 4G; if both are available, 4G is

used. This setting is recommended if your service provider has no data limit for 4G, but does for 3G, or you want to take advantage of the faster data transfer speeds of 4G.

Using Your Device

● 3G Only — Connection can be established only to 3G.

● 4G Only — Connection can be established only to 4G.

Using Your Device 41

If you don’t have 4G coverage, you can save power by selecting 3G Only.

To automatically connect to the network upon loss of connection or when the device powers on, select

Connect Automatically.

Alert Information

The alerts icon indicates whether there are any alerts (situations that require your attention).

Note: To view alert information, you must be logged in. New alerts are checked upon device power-up.

That is, if an event occurs, you won’t be notified until the device is restarted.

No alerts are available.

One or more alerts are available.

The text next to the icon indicates the number of alerts.

Click the icon to display the Alert window. (For more information, see “Alerts” on page 34.)

GPS Information and Settings

GPS is off (not enabled). Before you can use GPS, you must accept the GPS privacy agreement and enable GPS. (See GPS” on page 55.)

GPS is on and available. (The GPS privacy agreement has been accepted, and GPS

is enabled.)

“GPS Privacy Agreement” on page 35 and “Enabling

(flashing) GPS is active (acquiring a location fix).

The text next to the icon displays the GPS status, for example, “GPS not enabled” or “GPS searching for satellites.”

Click the icon to display the GPS Information and Settings window. The window shows the GPS status and, if available, location information, including:

● HEPE — The Horizontal Estimated Position Error reflects accuracy (horizontal/vertical precision).

Note: For best results, minimize the number of obstructions between your device and the GPS satellites.

● Timestamp — This indicates the time of the last fix.

42 Using Your Device

Configuring the Settings

When you’re logged in, the following settings are available.

View privacy agreement (link displayed if you haven’t yet accepted the GPS privacy agreement).

You cannot enable and use GPS accept the agreement.

Enable GPS — To use GPS and to configure other GPS settings, this check box must be selected.

GPS Mode — This setting determines how often the device should obtain a fix.

● One-time — A single fix is used. Use this option if you’ll be using your device at the same

location.

● Continuous — Fixes are obtained on a regular basis; also known as auto-tracking. This is useful

for turn-by-turn (TBT) navigation applications, such as driving directions.

Get fix now — This button starts a one-time fix (not displayed if GPS Mode is Continuous or a GPS

session is already in progress). If you change the value from click

Save before your changes take effect and the fix becomes possible.

Mapping service — This determines the mapping service (for example, Google Maps or

MapQuest) that displays the GPS results (in a separate browser window).

Metric units — This setting specifies whether to use metric when displaying the GPS results (for

example, the altitude, speed, HEPE).

until you accept this agreement. Click the link to view and then

Continuous to One-time, you must

Note: Additional settings are available at Advanced Settings > WAN > GPS. (See “GPS Settings” on

page 93.)

Wi-Fi Users Information and Settings

The Wi-Fi users icon shows how many Wi-Fi users are connected to the device — for example,

shows that no (zero) users are connected.

The icon is on the left side of the home page.

Click the icon to display the Connected Users window.

Connected Users Information

When you’re logged in, the Connected Users window shows a table with information on computers currently connected to the device.

A row may show one or both of these icons:

● — The user of this computer is logged in as administrator.

● — This computer is connected to the device through the micro-USB cable.

MAC Address — Each wireless device has a unique MAC address (assigned by its manufacturer).

On Windows PCs, the MAC address is called the “physical address;” on a Mac computer, it is called the “Ethernet ID.” (See

“Finding the MAC Address” on page 122.)

Using Your Device

Block — Use this to block a computer’s access to the device. You might want to do this if:

Using Your Device 43

● You don’t recognize a listed computer.

● You have lots of data to transfer (you want to be the sole user of the bandwidth).

● You’re approaching the data limit on your account.

Max Wi-Fi users — You can limit the number of Wi-Fi users (maximum of five) that can connect to the

device. A smaller number improves performance and security.

Disable Wi-Fi — This setting specifies when to turn off the Wi-Fi of the device.

● Always — Select this value if you always want to use the device in tethered mode and you want to

make sure the device is never broadcasting any Wi-Fi signals.

● When connected to USB — Only a computer connected through the micro-USB cable to the device

will be able to use it.

Battery Information and Settings

The battery icon indicates the state of the battery of the device.

The text next to the icon displays additional information, for example, the charging status

remaining or % complete). If “Charging paused” is displayed, see “What Do I Do if the Home Page

(% Displays “Charging paused”?” on page 117 .

Tip: You can also check the battery icon from the Home page, Mini Window, and device LCD.

Battery level is critical. Charge the device immediately. (See “Charging the Device” on page 12.)

No battery; connected to an electrical outlet (through the AC charger).

Connected to USB. Battery is either charging or is not inserted.

Charging through the AC charger.

Battery is low. Charge the device. (See “Charging the Device” on page 12.)

Battery is charged.

Click the icon to display the Battery Information and Settings window.

When you’re logged in, you can set the behavior for when the device is:

● Battery or USB powered. Choose one of the following:

䡲 Short Range — This setting improves battery life, at the cost of shorter Wi-Fi range.

䡲 Long Range — This setting allows you to use your wireless devices farther from your Overdrive

Pro 3G/4G Mobile Hotspot, at the cost of shorter battery life and the increased possibility of interference with/from other nearby WiFi devices.

● AC powered. Choose one of the following:

䡲 Short Range — Choose this setting if you have a designated wireless area and you need to

minimize the effect of your network on other networks in the vicinity.

44 Using Your Device

䡲 Long Range — This setting allows you to use your wireless devices farther from your

Overdrive Pro 3G/4G Mobile Hotspot but increases the possibility of interference with or from nearby wireless networks.

Standby (Low Power) Mode

When the device is in standby (low power) mode, the 3G/4G modem radios, the Wi-Fi radio, and the LCD are off, and the power button

is flashing (approximately every 8 seconds).

When you’re logged in, you can set how soon the device goes into standby mode when no Wi-Fi users are connected to it (Standby Timer).

You can specify different settings for battery power and AC power. (See “Basic Panel” on page 72.)

Note: This setting has no effect when the device is connected to a computer through the micro-USB cable.

To exit standby mode:

䊳 Connect the device to the AC charger or computer through the micro-USB cable.

— or —

Press the power button .

Internet Connection Information

Note: Data usage amounts are approximate and should not be used for billing purposes. For accurate

data usage amounts, check with your service provider.

Click the data icon to display the Internet Connection Information window. The window displays:

● Data statistics for the current connection session:

䡲 Data sent

䡲 Session duration

䡲 Data received

䡲 Total transferred

● WWAN IP Address — This is the external IP address of the modem [3G or 4G] (that is, the IP

address of the modem as seen from the Internet).

● More info — Click this link to display, when you’re connected to the network, the following

information:

䡲 WAN DNS Primary — This is the address of the Internet system used to translate names (for

example, virginmobileusa.com) into IP addresses.

䡲 WAN DNS Secondary — This is the address of the Internet system used to translate names

(for example, virginmobileusa.com) into IP addresses. The secondary DNS is used when there is a problem with the primary DNS.

Using Your Device

Using Your Device 45

䡲 Default Gateway — This is the address of the node on the computer network that the network

software uses when an IP address does not match any other routes in the routing table (that is, when an IP packet’s destination address is outside of the local subnet).

䡲 WAN MTU size — This is the size of the largest packet (“Maximum Transmission Unit”) that a

network protocol can transmit.

Viewing and Configuring Detailed Internet Connection Information

When you’re logged in, the Internet Connection Information window displays a table showing data use:

● In the current cycle or since you last reset the data usage figures — whichever occurred more

recently. These numbers get automatically reset to 0 on the day selected in the

● Over the lifetime of the device.

● By network [3G and 4G], and by sent, received, and total.

From this window you can:

● Reset the data usage figures for the current billing cycle. (Click Reset.)

● Change the start day of the billing cycle (in the Starts on day list).

● See the number of days left in the cycle.

Starts on day list.

microSD Card Information and Settings

The text next to the microSD icon ( ) indicates whether the card is:

● Enabled

● Detected

● Accessible by all (“shared”) or only the administrator

● Accessible with or without a password (security)

Click the icon to display the SD Card Information and Settings window. The window displays:

● The card status (see the list above)

● Storage capacity of the card, and space available (displayed only if a card is detected)

● A button to safely eject the card (Safe-Eject SD Card; displayed only if a card is detected))

When you’re logged in, you can:

● Enable or disable the microSD card slot. (See “Enabling the microSD Card Slot” on page 51.)

● Set up access to the card. (See “Setting Up Access to the microSD Card” on page 51.)

46 Using Your Device

Sounds Information and Settings

The sounds icon ( ) shows whether the device speaker is on.

The device speaker is on.

The device speaker is off.

Click the sounds icon to display the Sounds window. The window displays:

● Status of the device speaker (on or off).

● If you’re logged in, check boxes to enable or disable sounds for the following events:

䡲 Internet connected — A sound is played when you connect to the Internet.

䡲 Low battery — A sound is played when the battery is low. This is useful as a reminder to

charge the device.

䡲 Internet disconnected — A sound is played when you lose the connection to the Internet.

䡲 System alerts — A sound is played when a system alert occurs. You can then use the

device LCD or the Alerts window to get information about the alert. (See on page 42.)

Note: System alerts include several types of events, for example:

• Critical battery

• Critical temperature

• Software update available

• Routing hardware settings reset

• Device startup failure

“Alert Information”

䡲 Wi-Fi user has joined — A sound is played when a Wi-Fi user connects to your network. This

is useful, for example, to detect an unwelcome Wi-Fi user if you’re the only one using the device.

䡲 Enter standby mode — A sound is played when the device enters standby mode. (See

“Standby (Low Power) Mode” on page 45.)

䡲 Wi-Fi user has left — A sound is played when a Wi-Fi user disconnects from your network.

䡲 Last user has left — A sound is played when the last Wi-Fi user disconnects from your

network. You can turn the device off if nobody will be using it for awhile.

● If you’re logged in, for each of the above events, click to play each corresponding sound.

Tip: You can also disable all sounds through the mute switch on the device. (See “Mute Switch” on

page 17.) If you’ve enabled the sounds through the home page, but there are no sounds when an event occurs, check the position of the mute switch.

Using Your Device 47

Using Your Device

Section 4F

Home Page Buttons

⽧ Top Row of the Home Page Buttons (page 48) ⽧ Bottom Row of the Home Page Buttons (page 50)

Top Row of the Home Page Buttons

The top horizontal part of the home page has the following buttons:

● Admin Login — Click this button to log on as administrator. (See “Logging On as an Administrator”

on page 31.)

● Admin Setup — Click this button to rerun the device setup, for example, after you’ve reset the

software to default settings. (See page 112 .)

● Advanced Settings — Click this button to display a window from which you can configure all the

settings of the device and the browser interface. (See

● Map Me — Use this button to do one of the following:

䡲 Open a Web browser window that shows your current location. (See “Viewing Your Current

Location in a Web Browser” on page 56.)

“Welcome to Your Device Window - Select an Option” on

“Advanced Settings” on page 49.)

䡲 Search for the closest gas station, restaurant, other points of interest, or do a custom search.

“Performing a Location Search” on page 56.)

(See

● My Account — This button opens the VMU Portal site in a new Web browser window or tab. (This

button is available only if you’re logged in.)

● Activation Wizard — Use this button to activate your device. (This button is available only if you’re

logged in. Make sure web browser popup blockers on your computer are disabled.)

● Help — This button displays a menu with options to open the User guide, the important information

booklet, the online support site, or to send your comments on the device.

Admin Setup Button

This button displays a window where you can change the administrator password, Wi-Fi network name (SSID), Wi-Fi security type, and Wi-Fi password.

For more information, see “Welcome to Your Device Window - Select an Option” on page 112 .

48 Using Your Device

Advanced Settings

From the Advanced Settings window you can configure all the settings of the device and the browser interface.

The Advanced Settings window has the following tabs, each with several panels:

● Device tab. (See “Device Tab” on page 72.)

● WAN tab. (See “WAN Tab” on page 76.)

● Wi-Fi tab. (See “Wi-Fi Tab” on page 79.)

● Router tab. (See “Configuring the Router Tab” on page 96.)

For most fields and buttons, contextual help, if enabled, appears to the right of the window when you move the cursor over an item.

To access the Advanced Settings window:

1. Make sure you’re logged in to the home page.

2. Click Advanced Settings ( ).

Map Me Button

The Map Me button is used for GPS/Location Based Services: you can, for example, search for the closest gas station, restaurant, other points of interest, or do a custom search.

See “Location Services” on page 55.

My Account Button

This button opens the VMU Portal site in a new Web browser window or tab. (This button is available only if you’re logged in.)

Activation Wizard Button

Use this button to activate your device. (This button is available only if you’re logged in. Make sure web browser popup blockers on your computer are disabled.)

Help Button

This button displays a menu with options to:

● Download the User guide.

● View the important information booklet. This booklet contains regulatory notices, warranty, and

other information.

● Open the online support site in a new Web browser window or tab. (Internet connection is

required.)

● Open the online feedback site in a new Web browser window or tab. (Internet connection is

required.)

Using Your Device

Using Your Device 49

Bottom Row of the Home Page Buttons

These buttons are displayed below the Virtual Device.

Note: The buttons appear only when you’re logged in.

Connect/Disconnect Button

This button connects or disconnects your device from the 3G or 4G network.

Power Off Button

This button turns the device off.

Note: You can turn the device on only by using the physical power button on the device or by

disconnecting and reconnecting the micro-USB cable.

50 Using Your Device

Section 4G

Using the microSD Card

⽧ Before Using the microSD Card Slot (page 51) ⽧ Inserting a microSD Card (page 52) ⽧ Removing a microSD Card (page 53) ⽧ Accessing the microSD Card (page 53)

Before Using the microSD Card Slot

1. Enable the slot. (See “Enabling the microSD Card Slot” below.)

2. Set up access to the slot. (See “Setting Up Access to the microSD Card” on page 51 .)

3. Optionally, rename the microSD Shared Folder Name. (See “microSD Shared Folder Name”

on page 52.)

4. Let other users know how they can access the card. (See “Accessing the microSD Card” on

page 53.)

Enabling the microSD Card Slot

Before computers can recognize the microSD card, you must enable the microSD slot on the device.

1. Make sure you’re logged in to the home page.

2. In the SD Card Information and Settings window, select Enable SD Card. (See “microSD Card

Information and Settings” on page 46.)

— or —

Click Advanced Settings > Device > microSD Card and set the SD-Card Slot field to Enable.

Setting Up Access to the microSD Card

If you’ve enabled access to the microSD card, you must also specify whether a username and password are required to access the card.

1. Make sure you’re logged in to the home page.

2. In the SD Card Information and Settings window or from Advanced Settings > Device >

microSD

䡲 To have no security, select None.

Anyone can use the card; no username or password is required.

䡲 To allow only the administrator to use the card, select Administrator Only.

When prompted for the username (when you try to use the card), enter “admin”. For the password, enter the home page login password.

Card, under Username and Password Security, select one of the values:

Using Your Device

䡲 To allow non-administrators to use the card, select Administrator + Guest.

Using Your Device 51

3. If you’ve selected Administrator + Guest:

䡲 Optionally, change the Set Guest Username and Set Guest Password fields (up to 20 characters

each with spaces allowed).

䡲 Give the guest username and password to people whom you want to allow access to the card.

microSD Shared Folder Name

You can optionally change the name of the folder that the microSD card shows up as (in the file browser program); the default folder name is “shared.”

1. Make sure you’re logged in to the home page.

2. Click Advanced Settings > Device > MicroSD Card.

3. In the microSD Shared Folder Name field, type the new name. (You can use up to 32 letters,

numbers, and spaces in any combination.)

For information on how this folder name is used, see “Accessing the microSD Card” on page 53.

Inserting a microSD Card

1. Gently open the tab labeled “microSD” on the side of your device.

2. Carefully insert the microSD card (label facing up) into the slot on the side of your device, until

the microSD card clicks into place.

Note: If your microSD card has not been formatted, or is in a format that your computer does not recognize,

you may be prompted to format the microSD card. The formatting procedure erases all the data on the microSD card, after which the files CANNOT be retrieved. To prevent the loss of important data, please check the contents before you format the microSD card.

3. Check the status of the microSD card. (See “microSD Card Information and Settings” on

page 46.)

52 Using Your Device

Removing a microSD Card

1. Make sure you and other users have completed any file transfers.

2. In the microSD Card Information and Settings window (page 46), click Safe-Eject SD Card

and wait until a message is displayed, stating it is safe to remove the card.

3. Gently open the tab labeled “microSD” on the side of your device.

4. Using your fingernail or a thin blunt object, gently press the microSD card in and then

release; it should partially pop out of its slot, as shown in the drawing above.

5. Remove the microSD card and store it in a safe place.

6. Close the tab over the microSD slot of the device.

Accessing the microSD Card

If the microSD slot is enabled, an inserted card appears in your file browser as a shared network drive.

The way to access the card varies, depending on your operating system.

Note: In the information that follows, <Hostname> is the value of the Hostname field (in Advanced

Settings

Windows

1. In Windows Explorer or Internet Explorer, type one of the following:

䡲 \\virginmobile.hotspot\

䡲 \\<Router IP Address>\ (field in Advanced Settings > Router > LAN)

For example, \\192.168.0.1\

䡲 \\<Hostname>\ (For example, \\MyDeviceName\)

— or —

> Wi-Fi > Network and also in Advanced Settings > Router > LAN).

Using Your Device

Using Your Device 53

From the Windows Start menu, click Run, and then type one of the following:

䡲 \\virginmobile.hotspot\ 䡲 \\<Hostname>\

2. Double-click the shared folder.

Mac

1. In Finder, select Go > Connect to Server.

2. Type one of the following:

䡲 smb://virginmobile.hotspot/ 䡲 smb://<Router IP Address>/ (For example, smb://192.168.0.1/) 䡲 smb://<Hostname> (For example, smb://MyDeviceName)

3. When prompted, select the shared drive as the folder to mount.

Linux

1. Open the run menu (Alt+F2) or a file browser, and type one of the following:

䡲 smb://virginmobile.hotspot/ 䡲 smb://<Router IP Address>/ (For example, smb://192.168.0.1/) 䡲 smb://<Hostname>/ (For example, smb://MyDeviceName)

2. Double-click the shared folder.

Other operating systems

Please see the user documentation for your operating system or computer.

If security has been enabled for the microSD card, you will be prompted to enter the username and password for the microSD

card. (See “Setting Up Access to the microSD Card” on page 51.)

54 Using Your Device

Section 4H

Location Services

⽧ Requirements for GPS Service (page 55) ⽧ Enabling GPS (page 55) ⽧ Displaying Your Location Information (page 55) ⽧ Viewing Your Current Location in a Web Browser (page 56) ⽧ Performing a Location Search (page 56)

Requirements for GPS Service

To access GPS services:

● You must accept the GPS privacy agreement.

● GPS must be enabled.

GPS services may not be available if you are indoors. (You may be able to get a GPS lock if your device is very close to a window.) GPS receivers must be able to lock onto the global positioning satellites to accurately determine position. The number of obstructions present indoors often makes accurate position determination impossible.

Enabling GPS

1. Make sure you’re logged in to the home page.

2. Click the GPS icon (on the left side of the home page) and select Enable GPS.

— or —

Click Advanced Settings > WAN > GPS and select Enable GPS.

Note: If Enable GPS is not available, you must accept the GPS privacy agreement. (See “GPS Privacy

Agreement” on page 35.)

3. If the GPS privacy agreement opens, you must read and accept it.

Displaying Your Location Information

1. Make sure you’re logged in to the home page.

2. Make sure GPS is enabled.

3. For best results, minimize the number of obstructions between your device and the GPS

satellites.

4. Click the GPS icon on the left side of the home page.

Using Your Device

Using Your Device 55

5. In the GPS Information and Settings window, set GPS Mode to One-time, and click Get fix now.

(The top part of the window shows your location information.

Tip: You can also display location information from Advanced Settings > WAN > GPS — click Get fix

. Alternatively, you can view your current location in a Web browser. (See “Viewing Your Current

now

Location in a Web Browser” on page 56.)

)

Viewing Your Current Location in a Web Browser

1. Make sure GPS is enabled and you’re connected to the 3G or 4G network.

2. For best results, minimize the number of obstructions between your device and the GPS

satellites.

3. In the horizontal row of buttons (across the top of the home page), click Map Me ( ).

Performing a Location Search

To perform a search for establishments near your current location:

1. Make sure GPS is enabled and you’re connected to the 3G or 4G network.

2. In the horizontal row of buttons (across the top of the home page), move the mouse over Map Me

(

) to display a row of icons:

3. Click one of these icons to search for:

Text (search string) that you enter.

Electronics-related businesses

Restaurants

Local hotels

Local banks (ATM machines)

Local gas stations

Local coffee shops

The results of the search are displayed in a new browser window or tab.

Note: If a window displays “GPS Fix in Progress,” please wait while your device obtains a GPS location fix.

When a location fix has been acquired, your Web browser will display the mapping results.

56 Using Your Device

Section 4I

Updates

⽧ Automatically Checking for Updates (page 57) ⽧ Manually Checking for Updates (page 58) ⽧ Upgrading Firmware From a File (page 59)

Note: If a software update is available, the device LCD displays a message, and an alert is available from

the home page. (See

The updates may improve performance and add or modify features. The updates may include the following:

● Device firmware

● The browser interface

● Other files

You can:

● Set the browser interface to automatically check for updates (see below).

● Manually check for updates. (See “Manually Checking for Updates” on page 58.)

“Software Update Available” on page 36.)

Tip: You can view the update availability and status on the “Software Updates” LCD information screen.

(See

“LCD Information Screens” on page 17 .)

Automatically Checking for Updates

To specify how often the browser interface checks for updates:

1. Log in to the home page.

2. Click Advanced Settings ( ).

3. Click Device > Basic.

4. In the Check for Updates list, click a value.

Note: If the Check for Updates list is not available, your device supports the Guaranteed Update feature,

which automatically checks for updates, at a pre-determined frequency. This feature requires 4G coverage.

Tip: When updates are available, an alert is shown in the browser interface. (See “Alert Information” on

page 42.)

Using Your Device

Using Your Device 57

Manually Checking for Updates

Note: During installation of the update:

• DO NOT turn off or unplug the device.

• Your Wi-Fi and Internet connections won’t be available. When the installation is complete, you will need to reconnect to Wi-Fi. (See “How Do I Connect to Wi-Fi?” on page 115 .)

1. Log in to the home page.

2. Make sure you’re connected to 3G or 4G.

3. Click Advanced Settings ( ).

4. Click Device > Basic.

5. Click Check for updates now. (The message next to the button indicates whether updates are

available.)

Installing the updates

To install available updates, after you’ve manually checked for updates:

1. Make sure your device is connected to the AC charger or computer through the micro-USB

cable.

Note: If you’ll be using USB for data transfer (and not just for charging the device), you must install the

device driver. (See

“Making a Tethered Connection” on page 27.)

2. Click Update options.

3. Read the information in the Software Installation Options window.

4. To install the update, click Download and install now.

— or —

If you are not in a strong signal area, make a note of the URL displayed in the window and click

I’ll get the update later. At a later time, access the URL to download the update to your computer,

and then follow the steps in

“Upgrading Firmware From a File” on page 59.

5. When the installation is complete, reconnect to Wi-Fi. (See “How Do I Connect to Wi-Fi?” on

page 115 .)

58 Using Your Device

Upgrading Firmware From a File

Use this option when you have an updated firmware file that you’ve, for example, downloaded from the Virgin Mobile or Sierra Wireless website.

Note: During installation of the update:

• DO NOT turn off or unplug the device.

• Your Wi-Fi and Internet connections won’t be available. When the installation is complete, you will need to reconnect to Wi-Fi. (See “How Do I Connect to Wi-Fi?” on page 115 ).

To upgrade the device firmware from a file:

1. Log in to the home page.

2. Make sure When connected to USB is selected (for Disable Wi-Fi). (See “Disabling Wi-Fi When

Connected Through USB” on page 90.)

3. Make sure your device is connected to the AC charger or computer through the micro-USB

cable.

4. Click Advanced Settings ( ).

5. If you want to later confirm that the upgrade was successful, write down the current version

information (shown in

䡲 Software version

Device > About):

䡲 Firmware version (in the 3G Information section)

䡲 Firmware version (in the 4G Information section)

6. Click Device > Basic.

7. Optionally, save the current configuration (recommended).

䡲 Click Export.

䡲 Save the file. Note the filename and path.

8. Click the Browse button next to the Update Firmware From File field, and click the firmware

file to upload to the device.

9. Click Update.

Please wait while the upgrade occurs; this may take several minutes. The device LCD shows the upgrade status. The device will restart (possibly several times).

Once the upgrade is complete, the LCD device shows the usual icons and text (for example, the device name).

10. Compare the current version information (in Device > About) to the values you wrote down in

step 5 to confirm that the upgrade was successful.

11 . If you’ve saved the current configuration, reload it.

䡲 Click the Browse button next to the Import Router Settings field, and click the file you’ve

saved.

Using Your Device

䡲 Click Import.

12. Reconnect to Wi-Fi. (See “How Do I Connect to Wi-Fi?” on page 115 .)

Using Your Device 59

Section 4J

Viewing Device Information

To view information about your device:

1. Log in to the home page.

2. Click Advanced Settings ( ).

3. Click Device > About.

Note: 4G information is not available if WAN mode is “3G only.” (WAN mode is in Advanced

Settings

The following information is displayed:

● Model Number — This is the manufacturer’s model of your device.

● Activation Status — This field reflects whether 3G is activated.

● Manufacturer — This is the company that made your device.

● Activation Date — This is the date that the 3G modem was first activated.

● Software Version — This is the firmware version for the routing hardware of the device.

> WAN > Setup.)

● Network Operator — This field shows the carrier that your device was activated with.

● Reconditioned Status — This field indicates whether your device has been returned for service or

repair and reconditioned (if applicable).

● Wi-Fi Firmware Version — This is the firmware version for the Wi-Fi access point of the device.

● Reconditioned Date — This field indicates the date that your device has been reconditioned (if

applicable).

● Router PRI Version — This is the PRI version for the routing hardware of the device. The PRI (Product

Release Instructions) is a file that contains the settings used to configure wireless products for a particular service provider, customer, or purpose.

● Total Bytes — This is the amount of data transferred over the 3G network during the lifetime of the

device.

● MDN (Mobile Directory Number) — This is a 10-digit phone number.

● ESN or MEID (3G).

The ESN (Electronic Serial Number) is the unique first-generation serial number assigned to the 3G component of the device.

The MEID (Mobile Equipment Identifier) is the unique second-generation serial number assigned to the 3G component of the device.

● PRL Version — The PRL (Preferred Roaming List) is an account configuration item set by your

service provider. It controls the radio channels and network carrier used by the 3G modem.

● PRI Version — This is the PRI version of the 3G component of the device.

60 Using Your Device

● Firmware Version — This is the firmware version of the 3G component of the device.

● Total Bytes — This is the amount of data transferred over the 4G network during the lifetime of

the device.

● Firmware Version — This is the firmware version of the 4G component of the device.

● MAC Address — This is the MAC address of the 4G module. Each wireless device has a unique

MAC address (assigned by its manufacturer).

● Plan Version — This is the version information of your 4G channel plan, which determines the

frequencies to scan and 4G networks to detect.

The window also has buttons to:

● Save the information to a text file.

● Reset the 3G and 4G configuration of the device to default settings (Reset Device to Factory

Defaults). (See “Resetting the 3G and 4G Configurations to Default Settings” on page 92.)

Using Your Device

Using Your Device 61

Section 4K

Reset Button

⽧ Restarting the Device (page 63)

The reset button is inside the hole located near the battery compartment as shown below.

2ESETBUTTON

For information on using this button, see “Restarting the Device” (page 63) and “Resetting the Software to Default Settings (Through the Reset Button)” (page 106).

62 Using Your Device

Restarting the Device

Tip: Alternatively, you may be able to restart the device by pressing and holding the power button on the

device for three to four seconds.

If the device or the home page seems to stop responding, you can reset (restart) the device. To restart the device:

1. Using slight thumb pressure, slide the battery compartment cover upward to remove it.

2. Locate the small hole near the battery compartment. The reset button is inside this hole.

2ESETBUTTON

3. Insert a thin object (for example, the end of a paper clip) into the hole, and press down for

about a second.

Using Your Device

Using Your Device 63

4. Replace the battery compartment cover.

64 Using Your Device

Section 5

Settings

Section 5A

Power Settings

⽧ Battery and USB Power Settings (page 66) ⽧ AC Power Settings (page 66)

Battery and USB Power Settings

You can specify the settings for battery power and USB power:

● Short Range — This setting improves battery life, at the cost of a shorter Wi-Fi range.

● Long Range — This setting allows you to use your wireless devices farther from your Overdrive Pro

3G/4G Mobile Hotspot, at the cost of shorter battery life and the increased possibility of interference with/from other nearby WiFi devices.

To choose an option:

1. Make sure you’re logged in to the home page.

2. Click the battery icon . The Battery Information and Settings window opens.

— or —

Click Advanced Settings > Wi-Fi > Network.

3. Select an option in the Battery or USB Powered section.

AC Power Settings

You can specify the settings for AC power:

● Short Range — Choose this setting if you have a designated wireless area and you need to

minimize the effect of your network on other networks in the vicinity.

● Long Range — This setting allows you to use your wireless devices farther from your Overdrive Pro

3G/4G Mobile Hotspot but increases the possibility of interference with or from nearby wireless networks.

To choose an option:

1. Make sure you’re logged in to the home page.

2. Click the battery icon . The Battery Information and Settings window opens.

— or —

Click Advanced Settings > Wi-Fi > Network.

3. Select an option in the AC Powered section.

66 Settings

Section 5B

Configuring the LCD

⽧ Turning the LCD On or Off (page 67) ⽧ Setting the LCD Timeout (page 67) ⽧ Setting the LCD Brightness (page 67)

Turning the LCD On or Off

1. Log in to the home page.

2. Click Advanced Settings > Device > Display.

3. Set the LCD Backlight field to On or Off. (“Off” helps prolong the battery life, but you can’t

check the LCD for status icons and messages.)

Setting the LCD Timeout

Tip: Alternatively, you can permanently turn the LCD off, in which case it will never become lit and will not

display text and icons. (See

“Turning the LCD On or Off” on page 67.)

Settings

To set the amount of time, after which the LCD of the device temporarily turns off:

1. Make sure you’re logged in to the home page.

2. Click Advanced Settings > Device > Display.

3. Make sure LCD Backlight is set to On.

4. In the Turn Backlight Off list, click a value. (A smaller value helps prolong the battery life.)

Note: The LCD turns on if an important system event occurs.

Setting the LCD Brightness

1. Make sure you’re logged in to the home page.

2. Click Advanced Settings > Device > Display.

3. Make sure LCD Backlight is set to On.

4. Select a value for On Battery/USB Power. (A lower brightness prolongs the battery life.)

5. Select a value for On AC Power.

Settings 67

Section 5C

Enabling and Disabling the Power Button LED

The power button LED on the device acts as a status indicator. (For more information, see “Using the Power Button to Determine the Device State” on page 14.)

To enable or disable the power button LED:

1. Log in to the home page.

2. Click Advanced Settings > Device > Display.

3. Set the Power Button LED field to On or Off.

68 Settings

Section 5D

Sounds

⽧ Enabling and Disabling Sounds for Specific Events (page 69) ⽧ Low Battery Alert (page 70) ⽧ Critical Battery Level Alert (page 70)

You can enable or disable sounds of the device through:

● The mute switch on the device (disables all sounds). (See “Mute Switch” on page 17 .)

● The browser interface (selectively disables sounds). (See “Sounds Information and Settings” on

page 47 and “Enabling and Disabling Sounds for Specific Events” on page 69.)

Enabling and Disabling Sounds for Specific Events

1. Log in to the home page.

2. Click Advanced Settings > Device > Sounds.

3. Next to each of the event types, select Enable or Disable.

Sounds for the following events can be individually enabled or disabled:

Settings

● Low Battery — A sound is played when the battery is low. This is useful as a reminder to charge

the device. In the

● System Alerts — A sound is played when a system alert occurs. When you hear the device

beep, use the device LCD or the Alerts window to get information about the alert. (See Information” on page 42.)

Note: System alerts include several types of events, for example:

• Critical battery

• Critical temperature

• Software update available

• Routing hardware settings reset

• Device startup failure

● Internet Connected — A sound is played when you connect to the Internet.

● Internet Disconnected — A sound is played when you lose the connection to the Internet.

● Wi-Fi User Has Joined — A sound is played when a Wi-Fi user connects to your network. This is

useful, for example, to detect an unwelcome Wi-Fi user if you’re the only one using the device.

● Wi-Fi User Has Left — A sound is played when a Wi-Fi user disconnects from your network.

● Last User Has Left — A sound is played when the last Wi-Fi user disconnects from your network.

You can turn the device off if nobody will be using it for awhile.

● Enter Standby Mode — A sound is played when the device enters standby mode. (See “Standby

(Low Power) Mode” on page 45.)

Alert When list, you can select a battery level to trigger the alert.

“Alert



Settings 69

Low Battery Alert

You can set an alert to sound when the battery level is low.

Setting the Alert From the Home Page

1. Make sure you’re logged in to the home page.

2. Click the Sounds icon ( ).

3. In the Sounds window, select Low battery.

Setting the Alert From the Advanced Settings Window

1. Log in to the home page.

2. Click Advanced Settings > Device > Sounds.

3. For the Low Battery field, select Enable.

4. In the Alert When list, select the battery level to trigger the alert.

Critical Battery Level Alert

You can enable an alert to sound when the battery level is critical (that is, dangerously low). To enable this alert:

1. Log in to the home page.

2. Click Advanced Settings > Device > Sounds.

3. For the System Alerts field, select Enable.

Note: System alerts include several types of events, for example:

• Critical battery

• Critical temperature

• Software update available

• Routing hardware settings reset

• Device startup failure

70 Settings

Section 5E

⽧ Changing the Administrator Password (page 71) ⽧ Automatic Login (“Remember Me”) (page 71)

Changing the Administrator Password

Note: If you forget the Admin Login password, you’ll need to reset the device to its default settings and go

through the device setup. (See

1. Log in to the home page.

2. Click Advanced Settings > Device > Basic.

3. In the Admin Password field, type the new password (1–20 letters, numbers, or symbols).

Automatic Login (“Remember Me”)

If you enable automatic login:

"What Do I Do if I Forget the Administrator Password?" on page 11 6 .)

Settings

● Anyone who uses the computer will automatically be logged in to the home page (as long as

no one else has already logged in from another computer); entering the administrator password is not required.

● The timeout security feature is disabled — you will never be automatically logged off.

To enable automatic login:

1. From the computer that you want to enable automatic login, log in to the home page.

2. In the login area, select the Remember me check box.

You can repeat the above steps on other computers; however, since only one administrator can be logged in at a time, only the first person to display the home page will be logged in.

Viewing Computers That Are Set to Automatically Log In as Administrator

1. Log in to the home page.

2. Click Advanced Settings > Device > Basic.

3. Next to Remember me Client List, click show list.

Disabling Automatic Login For a Specific Computer

1. Log in to the home page.

2. Click Advanced Settings > Device > Basic.

3. Next to Remember Me Client List, click show list.

4. In the row for the computer that you want to disable automatic login, click Remove.

Settings 71

Section 5F

Advanced Settings

⽧ Accessing the Advanced Settings Window (page 72) ⽧ Device Tab (page 72) ⽧ WAN Tab (page 76) ⽧ Wi-Fi Tab (page 79) ⽧ Router Tab (page 82)

From the Advanced Settings window you can configure all the settings of the device and the browser interface.

The Advanced Settings window has the following tabs, each with several panels:

● Device tab. (See “Device Tab” on page 72.)

● WAN tab. (See “WAN Tab” on page 76.)

● Wi-Fi tab. (See “Wi-Fi Tab” on page 79.)

● Router tab. (See “Configuring the Router Tab” on page 96.)

For most fields and buttons, contextual help, if enabled, appears to the right of the window when you move the cursor over an item.

Accessing the Advanced Settings Window

1. Make sure you’re logged in to the home page.

2. Click Advanced Settings ( ).

Device Tab

Basic Panel

1. Log in to the home page.

2. Click Advanced Settings ( ).

3. Click Device > Basic.

From this window, you can view or adjust these settings, or perform the following actions:

● Admin Password — This is the password used to login as administrator. (See “Changing the

Administrator Password” on page 71.)

● Remember Me Client List — You can view and specify computers that are set to automatically log in.

“Automatic Login (“Remember Me”)” on page 71 .)

(See

● Help for Advanced Settings — You can enable or disable contextual help for the Advanced Settings

window.

72 Settings

● Import Router Settings — You can import configuration settings. (See “Importing Settings” on

page 108 .)

● Export Router Settings — You can export configuration settings. (See “Exporting Settings” on

page 108 .)

● Update Firmware from File — You can upgrade the device firmware from a file. (See “Upgrading

Firmware From a File” on page 59.)

● Standby Timer on Battery and On AC Power — You can enable standby (low power) mode. (See

“Standby (Low Power) Mode” on page 45.)

● TRU-Install — This feature installs the necessary drivers the first time you connect your device to

your Windows or Mac computer through the micro-USB cable. (For information on this feature,

“TRU-Install” on page 26.)

see

● Check for Updates and Check for updates now — You can check for updates to your device.

“Automatically Checking for Updates” on page 57 and “Manually Checking for Updates”

(See on page 58.)

Display Panel

From the Display panel of the Device tab, you can configure settings for the device LCD.

To access this panel:

1. Log in to the home page.

Settings

2. Click Advanced Settings ( ).

3. Click Device > Display.

From this window, you can view or adjust these settings:

● Power Button LED — You can enable the power button light on the device. (See “Enabling and

Disabling the Power Button LED” on page 68.)

● LCD Backlight — You can turn the LCD on or off. (See “Turning the LCD On or Off” on page 67.)

● Turn Backlight Off — This setting specifies how soon the LCD goes dormant. (See “Setting the

LCD Timeout” on page 67.)

● Backlight Settings — You can adjust the brightness of the LCD. (See “Setting the LCD

Brightness” on page 67.)

microSD Card Panel

1. Log in to the home page.

2. Click Advanced Settings ( ).

3. Click Device > microSD Card.

From this window, you can view or adjust these settings, or perform the following actions:

● Status — This field reflects the status of the microSD card slot (for example, the slot is disabled,

or a card is detected).

Settings 73

● SD-Card Slot — Before you can use the microSD Card slot, you must enable it. (See “Enabling the

microSD Card Slot” on page 51.)

● microSD Shared Folder Name — This is the name of the folder that the microSD card shows up as

(in the file browser program). (See

“microSD Shared Folder Name” on page 52.)

● Username and Password Security — You can specify whether a username and password are

required to access the microSD Card. (See

“Setting Up Access to the microSD Card” on page 51.)

● Guest Username — This is the username that non-administrators must enter before using the card.

● Guest Password — This is the password that non-administrators must enter before using the card.

Sounds Panel

From the Sounds panel of the Device tab, you can enable or disable sounds for specific types of events. To enable or disable sounds:

1. Log in to the home page.

2. Click Advanced Settings ( ).

3. Click Device > Sounds.

4. Next to each of the event types, select Enable or Disable.

Sounds for the following events can be individually enabled or disabled:

● Low Battery — A sound is played when the battery is low. This is useful as a reminder to charge the

device. In the

Alert When list, you can select a battery level to trigger the alert.

● System Alerts — A sound is played when a system alert occurs. You can then use the device LCD

or the Alerts window to get information about the alert. (See

Note: System alerts include several types of events, for example:

• Critical battery

• Critical temperature

• Software update available

• Routing hardware settings reset

• Device startup failure

“Alert Information” on page 42.)

● Internet Connected — A sound is played when you connect to the Internet.

● Internet Disconnected — A sound is played when you lose the connection to the Internet.

● Wi-Fi User Has Joined — Useful, for example, if you’re the only one using the device, to detect an

intruder.

● Wi-Fi User Has Left — A sound is played when a Wi-Fi user disconnects from your network.

● Last User Has Left — A sound is played when the last Wi-Fi user disconnects from your network.

You can turn the device off if nobody will be using it for awhile.

● Enter Standby Mode — A sound is played when the device enters standby mode. See “Standby

(Low Power) Mode” on page 45.

To play the sound for an event, click its button.

74 Settings

About Panel

To view information about your device:

1. Log in to the home page.

2. Click Advanced Settings ( ).

3. Click Device > About.

Note: 4G information is not available if WAN mode is “3G only.” (WAN mode is in Advanced

Settings

The following information is displayed:

● Model Number — This is the manufacturer’s model of your device.

● Activation Status — This field reflects whether 3G is activated.

● Manufacturer — This is the company that made your device.

● Activation Date — This is the date that the 3G modem was first activated.

● Software Version — This is the firmware version for the routing hardware of the device.

● Network Operator — This field shows the carrier that your device was activated with.

● Reconditioned Status — This field indicates whether your device has been returned for service

or repair and reconditioned (if applicable).

● Wi-Fi Firmware Version — This is the firmware version for the Wi-Fi access point of the device.

● Reconditioned Date — This field indicates the date that your device has been reconditioned (if

applicable).

● Router PRI Version — This is the PRI version for the routing hardware of the device. The PRI

(Product Release Instructions) is a file that contains the settings used to configure wireless products for a particular service provider, customer, or purpose.

> WAN > Setup.)

Settings

● Total Bytes — This is the amount of data transferred over the 3G network during the lifetime of

the device.

● MDN (Mobile Directory Number) — This is a 10-digit phone number.

● ESN or MEID.

The ESN (Electronic Serial Number) is the unique first-generation serial number assigned to the 3G component of the device.

The MEID (Mobile Equipment Identifier) is the unique second-generation serial number assigned to the 3G component of the device.

● PRL Version — The PRL (Preferred Roaming List) is an account configuration item set by your

service provider. It controls the radio channels and network carrier used by the 3G modem.

● PRI Version — This is the PRI version of the 3G component of the device.

● Firmware Version — This is the firmware version of the 3G component of the device.

● Total Bytes — This is the amount of data transferred over the 4G network during the lifetime of

the device.

Settings 75

● Firmware Version — This is the firmware version of the 4G component of the device.

● MAC Address — This is the MAC address of the 4G module. Each wireless device has a unique

MAC address (assigned by its manufacturer).

● Plan Version — This is the version information of your 4G channel plan, which determines the

frequencies to scan and 4G networks to detect.

The window also has buttons to:

● Save the information to a text file.

● Reset the 3G and 4G configuration of the device to default settings (Reset Device to Factory

Defaults). (See “Resetting the 3G and 4G Configurations to Default Settings” on page 92.)

Tip: You can view some of the above information on the “About...” LCD information screen. (See “LCD

Information Screens” on page 17.)

Log Panel

1. Log in to the home page.

2. Click Advanced Settings ( ).

3. Click Device > Log.

From this window, you can:

● Enable logging of system events. (See “Enabling and Disabling Logging of System Events” on

page 110 .)

● Export logs. (See “Exporting System Events” on page 110 and “Exporting the Connection History”

on page 109.)

● Clear logs. (See “Clearing the System Events Log” on page 110 and “Clearing the Connection

History” on page 109.)

● Enable logging of connects and disconnects. (See “Enabling and Disabling Logging of Connects

and Disconnects” on page 109 .)

● Set the method used for time acquisition. (See “Setting the Method Used for Time Acquisition” on

page 111 .)

WAN Tab

Setup Panel

1. Log in to the home page.

2. Click Advanced Settings ( ).

3. Click WAN > Setup.

76 Settings

From this window, you can view or adjust these settings, or perform the following actions:

● Active Network — This is the network that is currently being used for your data connection: 3G,

4G, or none.

● Network Operator — This field shows the carrier that your device was activated with.

● Session Duration — The session duration indicates how long you’ve been connected to the

network.

● Session Total Data — This indicates the amount of data transferred over the lifetime of the device

(by network type) and in the current session.

● Work Mode — This indicates the 3G and 4G activation/provisioning status of your device and

account. Technical support staff may request this value from you.

● WAN Mode — This setting specifies the network(s) to connect to, and in what order.

䡲 3G preferred — The connection can be established to either 3G or 4G; if both are available,

3G is used.

䡲 4G preferred — The connection can be established to either 3G or 4G; if both are available,

4G is used. This setting is recommended if your service provider has no data limit for 4G, but does for 3G, or you want to take advantage of the faster data transfer speeds of 4G.

䡲 3G only — The connection can be established only to 3G. (If you don’t have 4G coverage,

you can save power by selecting

3G Only.)

䡲 4G only — The connection can be established only to 4G.

Settings

● Connect Automatically — You can set your device to connect to the network when the device

powers on.

● Failover Wait-time — This setting specifies how long the device should wait, after it loses the

connection with the preferred network, before it attempts to connect to the other network (not available if

WAN mode is “3G only” or “4G only”).

● Switchback Wait-time — This setting specifies how long the device should wait, when the less-

preferred network is connected and the preferred network becomes available, before switching to the preferred network (not available if

WAN mode is “3G only” or “4G only”).

3G Panel

See “3G Panel” on page 91.

4G Panel

1. Log in to the home page.

2. Click Advanced Settings ( ).

3. Click WAN > 4G.

Note: 4G information is not available if WAN mode is “3G only.” (WAN mode is in Advanced

Settings

> WAN > Setup.)

Settings 77

From this window, you can view this 4G information:

● Connection Status — This field reflects whether you are connected to 4G.

● Service Type — This field reflects the 4G service type: 4G, 4G Off, or no service.

● Coverage Type — This is a list of the types of 4G networks that are available. The RSSI and CINR for

each type are shown.

● RSSI and CINR.

RSSI reflects the signal strength of the network.

CINR stands for Carrier to Interference-plus-Noise Ratio and is a measurement of signal effectiveness. For the receiver to decode the carrier signal, the latter must be in an acceptable CINR range.

● TX Power — This number indicates the transmitter power. A higher number is better.

● Center Frequency — This number indicates the frequency of the 4G channel used for the data

connection.

● NSP-ID — This number is the ID of the 4G Network Service Provider.

● NAP-ID — This number is the ID of the 4G Network Access Provider.

● BSID — This number is the ID of the Base Station.

● Preamble — This number is the preamble ID of the current base station that the modem is listening

to.

● Realm — This login address is used for 4G service (user@realm).

● Certificate Information — Click the link to display information in a popup window. You will be

prompted to enter the Service Programming Code (SPC). (If you don't know your SPC, contact your service provider.)

GPS Panel

1. Log in to the home page.

2. Click Advanced Settings ( ).

3. Click WAN > GPS.

From this window, you can view or adjust these settings, or perform the following actions:

● Enable GPS — To use GPS, and to configure other GPS settings, this check box must be selected. If

the GPS privacy agreement opens, you must accept it before you can use GPS.

● GPS Mode — This setting determines how often the device should obtain a fix.

䡲 One-time — A single fix is used. Use this option if you’ll be using your device at the same

location.

䡲 Continuous — Fixes are obtained on a regular basis; also known as auto-tracking. Useful for

turn-by-turn (TBT) navigation applications, such as driving directions.

78 Settings

● Get fix now — This button starts a one-time fix (not displayed if GPS Mode is Continuous or a

GPS session is already in progress). If you change the value from must click

● Mapping Service — This determines the mapping service (for example, Google Maps or

MapQuest) that displays the GPS results (in a separate browser window).

Save before your changes take effect and the fix becomes possible.

Continuous to One-time, you

● Performance Value — This specifies the amount of time the device should wait for a satellite to

be discovered.

䡲 Automatic — The device automatically determines the most appropriate setting to use.

䡲 Manual — In the input field, enter the number of seconds the device should wait for a

satellite to be discovered. If this time is exceeded, an error is reported.

● Accuracy

䡲 Automatic — The device automatically determines the most appropriate setting to use.

䡲 Manual — In the input field, enter the number of meters to which the data must be accurate.

Note: If the value is very small (that is, very high accuracy), the fix may fail.

● Fix Rate — The smaller the number, the more up-to-date the location tracking will be, at the cost

of shorter battery life of the device. This setting is available only if

Continuous.

● Metric Units — This specifies whether to use the metric system when displaying the GPS results

(for example, the altitude, speed, HEPE).

● Show GPS Data or Hide GPS Data — This specifies whether the GPS data should be shown in

the lower part of the window.

GPS Mode is set to

Wi-Fi Tab

Settings

Network Panel

1. Log in to the home page.

2. Click Advanced Settings ( ).

3. Click Wi-Fi > Network.

From this window, you can view or adjust these settings, or perform the following actions:

● Disable Wi-Fi — This setting specifies when to turn off the Wi-Fi of the device.

䡲 Always — Select this value if you always want to use the device in tethered mode and you

want to make sure the device is never broadcasting any Wi-Fi signals.

䡲 When connected to USB — Only a computer connected through the micro-USB cable to the

device will be able to use it.

● SSID — This is the Wi-Fi network name; it identifies your Wi-Fi network and is visible to other

Wi-Fi-enabled devices. (See

● Hostname — This is, in essence, a name you’re giving the device. (See “Host Name (Device

Name)” on page 88 and “Displaying the Home Page of the Device” on page 31.)

● Link SSID and Hostname — See “Linking the SSID and the Host Name” on page 84.

“SSID (Wi-Fi Network Name)” on page 83.)

Settings 79

● SSID Broadcast — If broadcast is enabled, the wireless network is displayed in the list of Wi-Fi

networks available in the local area. For increased security, set this field to

Disable. You will need to

give the SSID to the people who will be accessing your network.

● Max Number of Users — You can limit the number of Wi-Fi users (maximum of five) that can

connect to the device. A smaller number improves performance and security.

● Battery or USB Powered (power settings)

䡲 Short Wi-Fi Range — This setting improves battery life, at the cost of a shorter Wi-Fi range.

䡲 Long Wi-Fi Range — This setting allows you to use your wireless devices farther from your

Overdrive Pro 3G/4G Mobile Hotspot, at the cost of shorter battery life and the increased possibility of interference with/from other nearby WiFi devices.

● AC Powered (power settings)

䡲 Short Wi-Fi Range — Choose this setting if you have a designated wireless area and you need

to minimize the effect of your network on other networks in the vicinity.

䡲 Long Wi-Fi Range — This setting allows you to use your wireless devices farther from your

Overdrive Pro 3G/4G Mobile Hotspot but increases the possibility of interference with or from nearby wireless networks.

● Wi-Fi Channel — This is the active channel of the Wi-Fi access point. If your network is having

performance issues (possibly caused by other Wi-Fi networks in the vicinity using the same channel), try a different Wi-Fi channel.

● RTS Threshold — This setting specifies the smallest packet size, in bytes, for which RTS/CTS

(Request to Send/Clear to Send) handshaking is used. The recommended value is 2347. Change this value only if you’re experiencing inconsistent data flow. Make only minor changes to this value.

● Fragmentation Threshold — This setting specifies the largest allowable size, in bytes, for a packet. If

the packet is larger than this, it is fragmented into multiple packet before it is transmitted. To prevent poor network performance, it’s recommended to keep this value as large as possible (up to 2346).

● Wi-Fi Power Save Mode — If this field is set to “On,” the Wi-Fi component of the Overdrive Pro 3G/4G

Mobile Hotspot enters power save mode, when possible. If your computer tends to lose the Wi-Fi connection and stops responding, set this field to “Off.”

● Wi-Fi Age Out Time — This is the amount of time of inactivity (no traffic), after which the Overdrive

Pro 3G/4G Mobile Hotspot drops the connection to a device.

● WMM Support — Wi-Fi Multimedia (WMM) is a standard that defines quality of service (QoS) in Wi-Fi

networks. WMM improves the performance of audio, video and voice applications transmitted over Wi-Fi.

● List of connected devices — You can display a window that shows connected computers. A table

row may show one or both of these icons:

䡲 —The user of this computer is logged in as administrator.

䡲 —This computer is connected to the device through the micro-USB cable.

80 Settings

Security Panel

1. Log in to the home page.

2. Click Advanced Settings ( ).

3. Click Wi-Fi > Security.

From this window, you can set the:

● Security — This specifies the security used by Wi-Fi. (See “Wi-Fi Security” on page 85.)

● Wi-Fi Password — This password is used to connect to the Wi-Fi network. (See “Wi-Fi

Password” on page 86.)

● Password Reminder — This feature displays the Wi-Fi password on the LCD of the device. (See

“Wi-Fi Password Reminder” on page 86.)

● Basic Rate — This setting determines the type of wireless devices that can connect to your

network.

䡲 If you’re certain that all of the Wi-Fi devices used with your device support 802.11g, then

802.11g only (this ensures faster Wi-Fi speeds); otherwise, select 802.11b/g/n

select

compatibility or 802.11b/g compatibility.

䡲 If you change this value to 802.11b/g/n compatibility and the specified Wi-Fi security type is

not supported by this value, the security type may change to WPA/WPA2 Personal.

MAC Filter Panel

The MAC (Media Access Control) filter is used to grant (“whitelist”) or block (“blacklist”) wireless devices access to the Wi-Fi, 3G, and 4G networks. Access is based on the MAC address of each wireless device.

MAC filtering can prevent unauthorized wireless devices from connecting to your network.

Settings

MAC filtering increases security of your network. You can give access to your network, based on the MAC address of the wireless devices. This makes it harder for a hacker to use a MAC address to access your network.

To access this panel:

1. Log in to the home page.

2. Click Advanced Settings ( ).

3. Click Wi-Fi > MAC Filter.

From this window, you can:

● Turn off MAC filtering (MAC Filter Mode = “No filtering”)

● Display a list of computers that are:

䡲 Allowed to access the network (MAC Filter Mode = “Allow all in list”)

䡲 Not allowed to access the network (MAC Filter Mode = “Block all in list”)

● Add or remove a computer from the lists. (See “Specifying Computers That Can Access the

Network” on page 87 and “Specifying Computers That Are Not Allowed to Access the Network” on page 88.)

Settings 81

● Display a list of computers that are currently connected through Wi-Fi (List of connected devices).

“Displaying a List of Currently Connected Computers” on page 88.)

(See

Router Tab

See “Configuring the Router Tab” on page 96.

82 Settings

Section 5G

Configuring the Wi-Fi Network

⽧ SSID (Wi-Fi Network Name) (page 83) ⽧ Wi-Fi Security (page 85) ⽧ Host Name (Device Name) (page 88) ⽧ Setting the Maximum Number of Wi-Fi Users (page 89) ⽧ Wi-Fi Channel (page 89) ⽧ Disabling Wi-Fi When Connected Through USB (page 90)

You can configure basic settings of the Wi-Fi network through the setup pages. To display the setup pages:

1. Make sure you’re logged in to the home page.

2. Click Admin Setup ( ).

For more information, see “Changing the Password and Settings” on page 22.

You can configure basic and advanced settings of the Wi-Fi network through the Advanced

Settings window. To display the Advanced Settings window:

1. Log in to the home page.

Settings

2. Click Advanced Settings ( ).

3. Click Wi-Fi > Network.

For more information, see “Network Panel” on page 79.

Sierra-Wireless SWAC802 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual