PinPoint XT
User Guide
2140712
Rev 2.0
Preface
Important
Notice
Safety and
Hazards
Due to the nature of wireless communications, transmission and reception of data
can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be
totally lost. Although significant delays or losses of data are rare when wireless
devices such as the Sierra Wireless AirLink PinPoint XT are used in a normal
manner with a well-constructed network, the Sierra Wireless AirLink PinPoint XT
should not be used in situations where failure to transmit or receive data could
result in damage of any kind to the user or any other party, including but not
limited to personal injury, death, or loss of property. Sierra Wireless accepts no
responsibility for damages of any kind resulting from delays or errors in data
transmitted or received using the Sierra Wireless AirLink PinPoint XT, or for
failure of the Sierra Wireless AirLink PinPoint XT to transmit or receive such data.
Do not operate the Sierra Wireless AirLink PinPoint XT in areas where blasting is
in progress, where explosive atmospheres may be present, near medical
equipment, near life support equipment, or any equipment which may be
susceptible to any form of radio interference. In such areas, the Sierra Wireless
AirLink PinPoint XT MUST BE POWERED OFF. The Sierra Wireless AirLink
PinPoint XT can transmit signals that could interfere with this equipment.
Do not operate the Sierra Wireless AirLink PinPoint XT in any aircraft, whether the
aircraft is on the ground or in flight. In aircraft, the Sierra Wireless AirLink PinPoint
XT MUST BE POWERED OFF. When operating, the Sierra Wireless AirLink
PinPoint XT can transmit signals that could interfere with various onboard
systems.
Limitation of
Liability
Note: Some airlines may permit the use of cellular phones while the aircraft is on the
ground and the door is open. Sierra Wireless AirLink PinPoint XT may be used at this time.
The driver or operator of any vehicle should not operate the Sierra Wireless
AirLink PinPoint XT while in control of a vehicle. Doing so will detract from the
driver or operator's control and operation of that vehicle. In some states and
provinces, operating such communications devices while in control of a vehicle is
an offence.
The information in this manual is subject to change without notice and does not
represent a commitment on the part of Sierra Wireless. SIERRA WIRELESS AND
ITS AFFILIATES SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL
DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL,
PUNITIVE OR EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO,
LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE
ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS
PRODUCT, EVEN IF SIERRA WIRELESS AND/OR ITS AFFILIATES HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE
FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY.
Notwithstanding the foregoing, in no event shall Sierra Wireless and/or its
affiliates aggregate liability arising under or in connection with the Sierra Wireless
product, regardless of the number of events, occurrences, or claims giving rise to
liability, be in excess of the price paid by the purchaser for the Sierra Wireless
product.
Rev 2.0 Aug.10 i
PinPoint XT
Patents This product includes technology licensed from QUALCOMM
Manufactured or sold by Sierra Wireless Inc. or its licensees under one or more
patents licensed from InterDigital Group.
Copyright © 2010 Sierra Wireless. All rights reserved.
Trademarks AirCard
Wireless™, AirPrime™, AirLink™, AirVantage™ and the Sierra Wireless logo are
trademarks of Sierra Wireless.
Windows
Corporation.
Macintosh and Mac OS X are registered trademarks of Apple Inc., registered in
the U.S. and other countries.
QUALCOMM
under license.
Other trademarks are the property of their respective owners.
®
and Watcher® are registered trademarks of Sierra Wireless. Sierra
®
and Windows Vista® are registered trademarks of Microsoft
®
is a registered trademark of QUALCOMM Incorporated. Used
Contact
Information
Support Desk: Phone: 1-877-231-1144
Hours: 5:00 AM to 5:00 PM Pacific Time,
Monday to Friday, except US Holidays
®
3G.
E-mail: support@sierrawireless.com
Sales Desk: Phone: 1-510-624-4200
1-604-232-1488
Hours: 8:00
E-mail: MobileandM2Msales@sierrawireless.com
Post: Sierra Wireless America
39677 Eureka Drive
Newark, CA
USA 94560
Sierra Wireless
13811 Wireless Way
Richmond, BC
Canada V6V 3A4
Fax: 1-510-624-4299
1-604-231-1109
Web: www.sierrawireless.com
AM to 5:00 PM Pacific Time
Consult our website for up-to-date product descriptions, documentation,
application notes, firmware upgrades, troubleshooting tips, and press releases:
www.sierrawireless.com
ii 2140712
Revision
History
Preface
Revision
number
1.x 2003-2005 AirLink Communications documentation - CDPD, CDMA, and GPRS.
2.x Q2: 2005-Q2:
3.0 Q2: 2008 Converted documentation from AirLink Communications documentation
4.0 Q1: 2010 Converted documentation from AirLink Communications documentation
Release
date
2007
Changes
AirLink Communications documentation - CDMA, EV-DO, EDGE, and
HSUPA/HSDPA.
format into Sierra Wireless documentation format. Phase II of the conversion
completed.
PinPoint modem line documentation is revised.
format into Sierra Wireless documentation format.
Rev 2.0 Aug.10 iii
PinPoint XT
iv 2140712
Contents
Introduction to the PinPoint XT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
ACEware™. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Modem Doctor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Connecting to your cellular provider. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Dynamic vs. Static IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
GSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Connection methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Virtual serial port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
IPSec . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
GRE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Events Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Interface Port Pin-Outs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Power Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Activating PinPoint XT on your cellular provider . . . . . . . . . . . . . . . . . . . . .13
Installing the SIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Configuring the APN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Hardware Installation of the PinPoint XT . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Connecting the PinPoint XT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
ACEmanager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Using a Terminal Application with AT Commands. . . . . . . . . . . . . . . . . . . . 25
Rev 2.0 Aug.10 1
AT Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Inputs, Relay Outputs, and Power Status . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Capturing External Events using Inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Connecting devices to the I/O Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Power Modes and Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Wiring the PinPoint XT for Ignition Sense or DTR Event Trigger . . . . . . .36
Power Effect on Modem State . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Federal Communications Commission Notice (FCC United States) . . . .37
Industry Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
RF Exposure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
EU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Contents
Rev 2.0 Aug.10 2
1: Introduction to the PinPoint XT
• ACEware™
• Connecting to your
cellular provider
• GSM
• Connection
methods
• Networking
• Applications
• Software
• Documentation
The PinPoint XT is a compact, intelligent and fully-featured mobile
communications platform. Expanded I/O functionality in a separate
connector includes four digital inputs, three analog inputs and two
relay outputs unleashing extensive remote instrumentation
possibilities.
Its high-precision 50-channel GPS receiver coupled with the rich
embedded intelligence provided by ALEOS™ technology make
PinPoint XT the perfect choice for a broad set of mobile enterprise,
public safety, fleet management and AVL solutions.
1
Rev 2.0 Aug.10 1
Figure 1-1: Sierra Wireless AirLink PinPoint XT
ALEOS™
ALEOS, the embedded core technology of the Sierra Wireless
AirLink products simplifies installation, operation and maintenance of
any solution, and provides an always-on, always-aware intelligent
connection for mission-critical applications. ALEOS enables:
• Persistent Network Connectivity
• Over-The-Air (OTA) Upgrades
• Wireless Optimized TCP/IP
• Real-Time Notification
• Real-Time GPS Reporting
• GPS Store and Forward
• Packet Level Diagnostics
PinPoint XT
• Device Management & Control
• Protocol Spoofing
Figure 1-2: Powered by ALEOS
ACEware™
A wireless solution is not complete until you have software tools to manage the
devices monitoring your valuable equipment. Using the AirLink Control
Environment (ACE), ACEWare is the device management and monitoring
application suite for Sierra Wireless AirLink devices powered by ALEOS.
Figure 1-3: ACEware Logo
The ACEware suite encompasses an application internal to the firmware (
ACEmanager), Windows-based applications (ACEview and Modem Doctor), and
a web-hosted application (ACEnet). You can download the applications and their
user guides from the Sierra Wireless AirLink Solutions web site: http://
www.sierrawireless.com/support. Contact your dealer or Sierra Wireless
representative for any further information.
Note: ACEview requires the Microsoft .NET Framework v. 2.0 and Microsoft Windows 98,
Windows 2000, Windows XP, or later. You can obtain the Microsoft .NET Framework from
Microsoft at: http://www.microsoft.com/.
ACEmanager, the AceWare remote configuration and monitoring tool, simplifies
deployment and provides extensive monitoring, control and management
capabilities. ACEmanager gives you the power to monitor and control your Sierra
Wireless AirLink communications platforms in real-time.
Simplified Deployment
ACEmanager provides the ability to remotely set up and configure your Sierra
Wireless AirLink products. Remote device setup and configuration reduces the
deployment timeline of your wireless solution and provides a quicker path to ROI.
2 2140712
Introduction to the PinPoint XT
Templates allow you to easily configure devices in your fleet with identical
settings, ensuring a simple, accurate deployment.
Monitor and Control
ACEmanager allows an administrator to remotely monitor a modem’s status,
health and configuration settings. The user interface displays signal strength, cell
site information, byte counters and error conditions, enabling you to pinpoint any
issues and troubleshoot immediately.
ACEmanager enables remote configuration and parameter settings to be
changed or reset instantly over the air, change a device’s port configuration, IP
address settings, GPS settings, and much more. After configuring one modem,
use the template feature to copy that device configuration to other devices.
Tip:
Configuration steps and examples in this guide use ACEmanager.
ACEview is an efficient status and connection monitoring application with a lowprofile, easy to read interface. In ACEview, you can also update PRL.
Modem Doctor
Modem Doctor and Modem Doctor USB is a troubleshooting and diagnostics
utility. This utility will allow you to get a log file of the PinPoint XT activity which
you can then send to Sierra Wireless support or erase the current configuration
completely.
Figure 1-4: Modem Doctor
Rev 2.0 Aug.10 3
PinPoint XT
Connecting to your cellular provider
The PinPoint XT uses your cellular provider as an ISP (Internet Service Provider)
to connect you to the Internet.
Steps of a connection:
1. When your PinPoint XT is powered on, it automatically searches for cellular
service using GSM/GPRS.
2. Your PinPoint XT establishes a PPP (Point to Point Protocol or “dial” up
connection) link to your cellular provider network, also called registering on
the network, and receives an IP address.
3. When your PinPoint XT has received its IP address from your cellular
provider, a connection to the Internet or the cellular network is also available
for computers or other devices connected directly to the PinPoint XT.
The PinPoint XT will perform routing for all internet traffic to and from the
computers or other end devicse.
With the PinPoint XT in Ethernet Public mode, only one device connected to the
Ethernet port will receive the public IP address which is the one provided by the
cellular network. In Ethernet Private mode, with a hub or switch connected to the
Ethernet port, the PinPoint XT will provide NAT for a range of computers or other
devices connected to the switch or hub and Internet access to all of them.
Dynamic vs. Static IP Addresses
There are two types of addresses on networks: dynamic and static.
• Dynamic addresses are assigned on a “need to have” basis. Your PinPoint XT
might not always receive the same address each time it connects with your
cellular provider.
• Static addresses are permanently assigned to a particular account and will
always be used whenever your PinPoint XT connects to the Internet. The IP
address will not be given to anyone else.
Most ISPs (cellular included) use dynamic IP addresses rather than static IP
addresses since it allows them to reuse a smaller number of IP addresses for a
large number of customers. A dynamic IP address is suitable for many common
Internet uses, such as web browsing, looking up data on another computer
system, or other client functions (such as data only being sent out or only being
received after an initial request).
Tip:
If your account with your cellular provider includes a dynamic IP address and you
need a static IP, please consult your your cellular provider Representative for more information about changing your account for static IP support.
4 2140712
Introduction to the PinPoint XT
If you need to contact your PinPoint XT, a device connected to the PinPoint XT, or
a host system using the PinPoint XT from the Internet, you need to have a known
IP (such as one which is static) or domain name (an IP address which is
converted by a DNS server into a word based name). If you have a dynamic IP
address for your modem, you can use a Dynamic DNS service (such as IP
Manager) to translate your IP address into to a domain name.
Caution:
address given to your modem by your cellular provider cannot be a private or internal IP
address (such as a special private network) unless you are on the same network or inside
that network’s firewall (such as with frame relay).
If you want to connect remotely to your PinPoint XT using TCP/IP, the IP
GSM
GSM Networks use SIM cards which are smart cards containing the account
holder’s details. A SIM can generally be moved from one device to another
allowing for account portability and flexibility.
GPRS
General Packet Radio Service (GPRS) is packet-switched with many users
sharing the same transmission channel, but only transmitting when they have
data to send. This means that the total available bandwidth can be immediately
dedicated to those users who are actually sending at any given moment,
providing higher utilization where users only send or receive data intermittently.
GPRS provides speeds of 30–70 kbps with bursts up to 170 kbps.
Connection methods
You can connect the PinPoint XT to a USB or a Ethernet (RJ45) on a computer.
When connected to a USB or Ethernet port, the PinPoint XT behaves like a
network card.
USB
The PinPoint XT is equipped with a USB port which increases the methods by
which you can send and receive data. The USB port can be set to work as either
a virtual Ethernet port or a virtual serial port. A driver installation is required to
use the USB port in either mode.
It is recommended that you use a USB 2.0 cable with your PinPoint XT and
connect directly to your computer for best throughput.
Rev 2.0 Aug.10 5
PinPoint XT
Virtual serial port
The PinPoint XT supports one virtual serial port over USB. This VSP can be
used, for example, to send AT commands, or to run many serial based
applications such as HyperTerminal
®
.
Networking
IPSec
The IP protocol that drives the Internet is inherently insecure. Internet Protocol
Security (IPSec), which is a standards-based protocol, secures communications
of IP packets over public networks.
IPSec is a common network layer security control and is used to create a virtual
private network (VPN).
The advantages of the IPSec feature includes:
• Data Protection: Data Content Confidentiality allows users to protect their
data from any unauthorized view, because the data is encrypted (encryption
algorithms are used).
• Access Control: Access Control implies a security service that prevents
unauthorized use of a Security Gateway, a network behind a gateway or
bandwidth on that network.
• Data Origin Authentication: Data Origin Authentication verifies the actual
sender, thus eliminating the possibility of forging the actual sender’s identification by a third-party.
• Data Integrity: Data Integrity Authentication allows both ends of the communi-
cation channel to confirm that the original data sent has been received as
transmitted, without being tampered with in transit. This is achieved by using
authentication algorithms and their outputs.
The IPSec architecture model includes the Sierra Wireless AirLink gateway as a
remote gateway at one end communicating, through a VPN tunnel, with a VPN
gateway at the other end. The remote gateway is connected to a Remote network
and the VPN is connected to the Local network. The communication of data is
secure through the IPSec protocols.
6 2140712
Introduction to the PinPoint XT
Figure 1-5: IPSec Architecture
GRE
GRE (Generic Routing Encapsulation) tunnel is used to carry non-IP packets
through an IP Network. Non -IP packets, that are send over the GRE tunnel, need
to be first encapsulated. Hence, ALEOS is used to configure and encapsulate
non-IP packets and transmit over IP through the GRE tunnel.
Applications
Events Reporting
Events Reporting allows the users to generate reports from the events that take
place. Event Reporting Protocol is an intuitive embedded protocol, which
automatically formats the messages based on an event trigger. The messages
generated are then reported to the remote server.
An event occurs, when any of the following takes place:
• Customer device opens or closes a switch
• Customer device raises or lowers analog voltage
• device RSSI goes below or above a threshold
• device power goes below or above a threshold.
A report is generated when the device sends a message caused by an event.
The Events Reporting tab that displays in ACEmanager, is applicable across all
Sierra Wireless AirLink devices.
Software
The PinPoint XT modem comes with the following software:
• AceView, the software for the PinPoint XT which allows you to monitor your
connections.
Rev 2.0 Aug.10 7
PinPoint XT
• The driver that forms the interface between the PinPoint XT and your
Windows operating system when using USB virtual Ethernet or USB virtual
serial.
• The firmware that is stored in non-volatile memory and includes
ACEmanager.
The PinPoint XT has an embedded radio module, also made by Sierra Wireless, Inc. There are two firmware programs on the device—one stored on the
controller board of the PinPoint XT and one on the radio module.
The firmware was loaded into the radio module and controller board when the
PinPoint XT was assembled. As new versions of the software and firmware
are released, they are posted at www.sierrawireless.com.
Documentation
This PinPoint XT User Guide describes how to:
• Install the PinPoint XT hardware.
• Connect the radio antennas.
• Connect a notebook computer and other input/output
(I/O) devices.
• Interpret the LEDs on the PinPoint XT and the indicators in the AceView
software.
This User Guide is provided as a PDF (Portable Document Format) file on the
installation CD or from the Sierra Wireless support website.
Table 1-1: Tools and Reference Documents
User Guide Description
ALEOS User Guide This document discusses software configuration in ACEmanager and explains different
ACEview User Guide This document explains the use of this utility tools which is used to view and monitor the
ACEnet User Guide This document explains the use of ACEnet services for remote management of Sierra
ALEOS features.
connection state of a Sierra Wireless AirLink device.
Wireless AirLink device.
8 2140712
2: Specifications
• Interface Port Pin-
Outs
• Power Connector
Features and Benefits
• Embedded Intelligence
• Low Power Consumption
• High-Speed Processor
• High-Speed 2-way Data
• USB and I/O Port
• High-Sensitivity GPS Receiver
• Persistent Network Connectivity
• Remote Management and Configuration
• Extensive Vehicle Telemetry
• Integrated with 3rd Party Tracking Applications
• Rugged for Extreme Environments
Technology
2
• GPRS (MS-12)
With Fallback to:
· GSM
Bands
• Quad Band GSM/GPRS
· 850/900/1800/1900 MHz
Environmental
• Operating Temperature:
· -30° to 70° Celsius
• ° Storage Temperature:
· -40° to 85° Celsius
Power Consumption: (@12V DC)
• Transmit/Receive (Typical/Max) 250/300 mA
• Low Power Mode 32 mA
• Input Voltage 9 - 28V DC
Rev 2.0 Aug.10 9
PinPoint XT
Standards/Approvals
• Carrier specific approvals
• FCC
• PTCRB
• Industry Canada
Host Interfaces
• USB2.0 Full Speed (Mini-B5)
• I/O: 6 Programmable I/Os, 3 Analog/Digital
• Antenna Connection:
· Cellular - 50 Ohm SMA
· GPS - 50 Ohm SMA
Warning:
is one of the RSS-102 requirements for devices not requiring SAR.
The antenna should be installed no closer than 20 cm from the human body. It
Dimensions
• 76mm x 27mm x 121mm
• 317 grams
Application Interfaces
• TCP/IP, UDP/IP, DHCP, HTTP, SNMP, SMTP, SMS, MSCI, NMEA, TAIP, GPS,
and more
LED Indicators
• Network
• GPS
• Power
10 2140712
Interface Port Pin-Outs
Figure 2-1: PinPoint XT I/O Port Diagram (not to scale)
The relay contacts are rated for 30 Vdc max and 500mA max
Specifications
Table 1: Pin-out
11 - Programmable I/O 1- Board Ground
12 - Programmable I/O 2 - Programmable I/O
13 - Serial Out Rx (3.3V) 3 - Programmable I/O
14 - VCC IN (Input Voltage) 4 - Serial Input Tx (3.3V)
15 - Ground 5 - NC (No Connect)
16 - NC (No Connect) 6 - Analog Input 2
17 - Programmable I/O 7 - Digital In Ground
18 - Programmable I/O 8 - Analog In1 (IGT)
19 - Relay Ground 9 - Board 3.3V
20 - Analog Input 3 10 - Analog In GND
Power Connector
The power connection is integrated into the I/O port.
Rev 2.0 Aug.10 11
PinPoint XT
12 2140712
3: Activating PinPoint XT on your cellular
provider
• Installing the SIM
• Configuring the
APN
This chapter provides step-by-step directions for activating your
PinPoint XT on your cellular provider’s network.
H
Installing the SIM
The Subscriber Identity Module (SIM) in the PinPoint XT is a
smartcard that securely stores the key identifying a cellular
subscriber. Generally, you will only need to install a SIM once in the
life of the modem and it may be pre-installed by your Sierra Wireless
Representative.
If the SIM was pre-installed activation of your modem is complete.
Cellular Account Required
3
• Cellular Account Required- To use your modem, you need to
have a SIM with an active account withGPRS.
Software Required
• ACEmanager - Graphical interface for entering most AT
Commands. You can download ACEmanager from the Sierra
Wireless AirLink Solutions website: http://
www.sierrawireless.com/support/. A default installation of this
utility is assumed later in these directions
Hardware Required
• Power adapter and a power source - You will need a power
supply and power source for the modem.
• PC or laptop - To configure the modem, you will need a
computer with an available .
Tools Required
• Small Phillips screw driver - The Phillips screw driver is the one
which is also called a plus (+) or X screw driver.
Rev 2.0 Aug.10 13
PinPoint XT
a. Unplug the PinPoint XT power and all cables.
b. Using a small phillips head screw driver, remove the screws on the front.
c. Set the faceplate aside.
Figure 3-1: Faceplate
Carefully remove the SIM card from the card you received from your cellular
provider.
Figure 3-2: Sample of the SIM card
Gently press the SIM to click it into place.
Tip:
The top of the card faces the bottom of the modem.
Figure 3-3: Inserting the SIM
14 2140712
Activating PinPoint XT on your cellular provider
Replace the cover to prevent dust or other unwanted particles from entering the
PinPoint XT. Once the cover is replaced, the installation is complete.
Note: The first time you power on your PinPoint XT with your new SIM, there may be a
delay of up to 10 minutes for the initial network connection to occur.
Configuring the APN
The APN (Access Point Name) is the way your device knows how it will be
communicating with the network. The APN allows custom IP addressing and
tailoring your company's wireless IP solution to meet the security and IP
addressing requirements of your applications.
Note: Most accounts use the default addressing solution of Private or Public IP addresses
supplied by the Internet and Proxy APNs. Only if you have a Static or Custom IP address
should you need to configure a custom APNs.
The default APN is Internet. If you need a different APN, use ACEmanager to
configure it.
Rev 2.0 Aug.10 15
PinPoint XT
16 2140712
4: Hardware Installation of the PinPoint
XT
• Connecting to
Power
• Connecting to a
Computer or other
Device
• Indicator Lights
• Mounting
4
Note: During installation,
please be sure that the
cables are secure but do
not bear any additional
weight that could loosen
the connector from the
unit.
Your PinPoint XT should be mounted in a position that allows easy
access for the cables so they are not bent, constricted, in close
proximity to high amperage, or exposed to extreme temperatures.
The LEDs on the front panel should be visible for ease of operational
verification. You should ensure that there is adequate airflow around
the modem but that it is kept free from direct exposure to the
elements, such as sun, rain, dust, etc.
Caution:
industrial and extreme environments. However, unless you are using cables
expressly designed for such environments, they can fail if exposed to the
same conditions the PinPoint XT can withstand.
The PinPoint XT is in a hardened case and designed for use in
Rev 2.0 Aug.10 17
Figure 4-1: PinPoint XT Connectors
PinPoint XT
Note: This device is not
intended for use within
close proximity of the
human body. Antenna
installation should provide
for at least a 20 CM
separation from the
operator.
Antennas selected should not exceed a maximum gain of 5 dBi under standard
installation configuration. In more complex installations (such as those requiring
long lengths of cable and/or multiple connections), it’s imperative that the installer
follow maximum dBi gain guidelines in accordance with the radio communications
regulations of the Federal Communications Commission (FCC), Industry Canada,
or your country’s regulatory body (if used outside the US).
Your PinPoint XT will work with most cellular antennas with a connector. Connect
the primary antenna or primary RF cable directly to the antenna connector on the
back of the PinPoint XT.
Tip:
When using a cable to an antenna placed away from the modem, minimize the length
of your cable. All gain from a more advantageous antenna placement can be lost with a
long cable to the modem.
GPS Antenna
Your PinPoint XT will work with most standard active GPS antennas. Connect the
GPS antenna or cable directly to the threaded SMA connector.
Mount the GPS Antenna in the vehicle. The less the cable is wrapped and bound
together, the better it will perform. Place it on the roof, or on the dash, or rear
panel where it has a good view of the sky (greater than a 90 angle view of the
sky).
There are three options for antenna mounts:
• Magnetic roof-mount
• Through glass-mount
• Permanent mount
Figure 4-2: GPS Antenna Placement for a Vehicle
Connecting to Power
Warning:
Warning:
40 0C.
18 2140712
Risk of electric shock: Only use the supply voltages listed in this user guide.
When using AC to DC adapter the ambient temperature should not exceed
Hardware Installation of the PinPoint XT
Your PinPoint XT can be used with either DC or AC, with the appropriate power
adapter. DC cables and AC adapters are available as optional accessories in
addition to the one included with your PinPoint XT.
The cable included with your PinPoint XT, is a DC cable with Standby Ignition
Sense which connects to the 20-pin I/O connector. Other optional accessory
cables include:
• A DC power cable with a DB-9 female serial connector (P/N 120-140-1021)
• A DC power cable with I/Os (P/N 120-140-1022),
• A fused DC power cable (P/N 120-140-1023),
• A DC power cable with a battery-charger circuit
• An auxiliary battery connector (P/N 120-140-1024)
• A DC power cable with 4-pin adaptor (P/N 120-140-1025) which connects to
AC adaptor (P/N 120-100-1013).
The DC power cable positive lead should be connected to the battery or power
source positive terminal. The power cable negative lead should be connected to
the battery or power source negative terminal.
The PinPoint XT has an internal polysilicon circuit breaker that opens at 0.5 to 1.0
amps of current.
If you wish to use the Standby Ignition Sense (SISE) feature of your PinPoint XT,
the wire of the DC power cable should be used to connect to your ignition. When
SISE is enabled in the modem and the ignition sense connector is wired to your
vehicle, the ignition sense will provide a link to the modem to enable it to enter a
low-power, standby mode when your vehicle is turned off and power up more
quickly when the ignition is started.
Warning:
switched off or the area is known to be non-hazardous.
ConnectingtoaComputerorotherDevice
Figure 4-3: USB
Explosion Hazard - Do not disconnect equipment unless power has been
Your PinPoint XT’s full-speed (12 Mbit) USB 2.0 port can be connected directly to
most computers or other devices using a standard full-speed USB 2.0 cable. If the
computer or device you are connecting or the cable is not rated for full-speed, the
modem will communicate at a reduced speed to match. The PinPoint XT
functions as a device, not a host.
When it is connected to a computer, the USB port should be seen as a COM port
or Ethernet port after the applicable driver is installed.
The PinPoint XT has a standard mini-B connector.
Rev 2.0 Aug.10 19
PinPoint XT
Figure 4-4: I/O
Your PinPoint XT also has an I/O port with digital inputs, analog inputs, and relay
outputs which can be connected to external devices.
The I/O port can use an optional I/O harness available through Sierra Wireless.
IndicatorLights
When solid, PinPoint XT indicates a successful connection. When your PinPoint
XT is connected to power and an antenna, there is a specific pattern to the lights
to indicate its operation mode.
Figure 4-5: PinPoint XT Indicator lights
•Network - Indicates a successful connection to the cellular network with an
IP address given and a channel acquired.
RSSI LED Ranges
RSSI/Signal LED Status Ranges of RSSI (dBm)
On Solid Equal to or stronger than -69
Fast Blink -70 to -79
Normal blink -80 to -89
Slow Blink -90 to -99
Extinguished Equal to or weaker than -100
•GPS - Indicates a GPS fix. When lit, the PinPoint XT has GPS coordinates to
report.
•Power - Indicates the power adapter is connected and there is power getting
to the PinPoint XT.
Light Patterns
The LEDs on the front of the modem will respond in different patterns to indicate
modem states.
20 2140712
Hardware Installation of the PinPoint XT
• Normal - Each LED, mentioned above, is lit as applicable.
•Start up - The LEDs will cycle from left to right.
• PassThru mode - Network LED will blink.
•Low Power - All LEDs will be off except the power LED which will blink every
3 seconds.
• Bad Firmware - The Network LED will blink.
• Incorrect Firmware - The GPS LED will blink.
An optional accessory for your PinPoint XT is a mounting kit, which includes a
bracket. The bracket is designed to snugly cradle the modem and hold it in place
where you need it. You can use a strap around the bracket and modem for extra
security. The bracket can be attached to a stationary location using #6 screws
with the mounting hole diameter approximately 0.150".
The instructions to bracket installation is following:
1. Mount the bracket using number 6 screws. There are two holes each, to
fasten screws, and minimum of one hole each end is required for mounting
bracket.
2. Position PinPoint XT between Alignment ears.
3. Engage top groove in body of PinPoint XT with two tabs.
4. Push on far side of PinPoint XT in center so that it touches side of Bracket.
5. Press down and release when upper groove on far side of PinPoint XT, aligns
with tabs.
6. Release to complete installation in to mounting bracket.
To remove, press on the two edges of the modem and the brackets, as pointed by
arrows in the diagram provided below. By doing this, the modem will snap out of
the mounting bracket.
Rev 2.0 Aug.10 21
PinPoint XT
Figure 4-6: Mounting bracket installation
22 2140712
Hardware Installation of the PinPoint XT
Figure 4-7: 100-170-1014 : Mounting Bracket for PinPoint XT
Rev 2.0 Aug.10 23
PinPoint XT
24 2140712
5: Connecting the PinPoint XT
• ACEmanager
• Using a Terminal
Application with
AT Commands
• AT Command
With ALEOS as its “brain”, the PinPoint XT is a highly configurable
device.
To configure your PinPoint XT, you have two options. You can use
the configuration and management applications of the AceWare suite
or you can use a terminal emulator application such as
HyperTerminal, PuTTY, or many others.
ACEmanager
To get a more expanded view of the other ACEmanager features,
refer to the ACEmanager Guide.
A full listing of all the configuration commands for you modem are in
Chapter 6.
Using a Terminal Application with
AT Commands
5
You can access and configure your PinPoint XT using a terminal
application such as Microsoft HyperTerminal, PuTTY, or similar. The
following directions are for HyperTerminal which is part of a standard
installation of Windows XP.
1. Choose a name and icon for your connection
a. Choose a name for your connection, such as PinPoint XT or
Sierra Wireless AirLink Solutions. The name and icon are
only for your own reference so you can find the connection at
a later date.
Tip:
If you want to have a connection saved for both local and remote, it is
recommended the connection name reflect the connection type, i.e. PinPoint
XT local.
b. Select OK.
c.
2. Connect to
Using USB/Serial:
a. Select COM1, or the comport to which the modem is
connected, for the “Connect Using”.
Rev 2.0 Aug.10 25
PinPoint XT
Figure 5-1: Connect To
b. Change or verify the settings:
· Bits per Second: 115200 (default)
· Data Bits: 8
· Parity: None
· Stop Bits: 1
· Flow Control: Hardware.
Figure 5-2: Port Settings
Tip:
If you have configured the PinPoint XT for settings different than the defaults for Bits
per Second, Data Bits, Parity, and/or Stop Bits, you will need to use your changed settings.
c. Select OK.
Using Ethernet:
d. Change the “Port Number” to 2332.
26 2140712
e. Select OK.
3. Connected
Connecting on USB/net will prompt for password.
Connecting the PinPoint XT
Figure 5-3: HyperTerminal : TCP/IP connected
Rev 2.0 Aug.10 27
PinPoint XT
Figure 5-4: HyperTerminal : connected
a. If you are prompted for a password, enter 12345 (default password).
Tip:
You will not be prompted for a password if you connect using a COM port.
b. Typ e AT and press Enter. You should get a reply of “OK” or “0”.
c. To see what you are typing as you type it, you will need to turn on the
echo and verbose mode. Type AT E 1V 1 and press Enter.
d. If you get a reply of “OK”, then you entered the command successfully. If
you get a reply of “0” or “ERROR”, try entering the command again.
AT Command
When using a terminal application, you will need to manually type in each
command.
• For most commands, when you are entering them using a terminal
connection, you will need to preface the command with AT (exceptions are
noted), i.e. ATA which is listed as A.
• Some commands have specific parameters while other commands will take
whatever you type.
• Required variable parameters are denoted with italicized text, example, Dn.
The n is variable.
• Acceptable parameters and/or specific formats are listed with each
command.
• Most commands with parameters can be entered with ? to read the current
value (for example, AT& D ? will respond with “2” if the default has not been
changed).
28 2140712
Connecting the PinPoint XT
• Optional parameters are denoted with square brackets [ ].
• AT Commands are not case sensitive. A capital “E” is the same as a lower-
case “e”.
• When you are using a terminal connection, if you enter a command which is
recognized by the PinPoint XT, it will respond with “OK”. If the command is
not recognized, the response will be “ERROR”.
• Those commands applicable only to certain model numbers of the PinPoint
XT will be noted.
Caution:
and must be included. Commands with symbols other than * may require PassThru mode.
Symbols listed with commands, such as *, /, &, or ?, are part of the command
Rev 2.0 Aug.10 29
PinPoint XT
30 2140712
6: Inputs, Relay Outputs, and Power
Status
• Capturing External
Events using
Inputs
• Power Modes and
Information
The PinPoint XT has special features for use in a mobile
environment. The PinPoint XT can be configured to monitor the input,
respond to specific types of events, and even trigger a digital output.
The PinPoint XT can also be configured to change its power mode in
order to conserve power. These features can be configured to your
needs.
Capturing External Events using
Inputs
The PinPoint XT is equipped with a combination power and I/O port
interface which includes 6 digital inputs, 3 analog inputs, and 2 relay
outputs. The inputs and outputs may be connected to sensors and
switches to monitor vehicle status and remotely control equipment.
6
Rev 2.0 Aug.10 31
Figure 6-1: PinPoint XT combination I/O and power port
Analog Inputs
The analog inputs will report a specific voltage ranging from 0 to 30 in
increments of 0.03 volts. This allows a fine degree of monitoring for a
scaling device.
• Monitoring a voltage or power usage.
• Monitoring an oscilloscope.
• Monitoring temperature.
PinPoint XT
• Monitoring an incremental gauge.
• Monitoring an internal fan.
• Monitoring a vehicle payload.
• Monitoring the elevation of a tow bar.
• Monitoring a vehicle’s battery use.
Digital Inputs
Figure 6-2: Digital Input Contact Closure
By measuring contact closures on switches, the digital inputs can report a simple
open or closed state. Each of the four digital inputs can be wired to the two
ground signals via a switch. When the switch is open, the input will read “OPEN”.
When the switch is closed and the input is connected to ground, the input will
read “CLOSED”.
• When a door or other latch is opened or closed.
• Counting pulses or other electronic events.
• When a gauge reaches a certain point.
• When a container fills or empties.
• When a switch or valve is opened or closed.
• When the tow bar is raised or lowered.
• Connected to a sensor, the level of fuel in a vehicle.
• When the trunk of a vehicle is opened or closed.
• When the ignition is turned on or off.
Relay Outputs
As an electronic switch which can be opened or closed (Normally Open relay), a
relay can be used to transmit an action to another device by signalling to that
other device an “on” or “off”. As a Normally Open relay, the circuit of the relay is
disconnected (open) unless it is active. When the relay is active, the circuit is
connected (closed).
• Setting off an alarm or siren.
• Triggering a process to start on another device.
• Opening or closing a valve or switch.
32 2140712
Inputs, Relay Outputs, and Power Status
• Locking or unlocking a door.
• Turning a light on or off.
• Opening the vehicle’s trunk or doors.
Tip:
The relays are only capable of switching small loads. If you need a stronger signal,
such as to open a door lock, you can connect the PinPoint XT’s relay to a stronger
solenoid relay which has enough power to cause the desired effect.
Connecting devices to the I/O Port
Note: Before you install
the PinPoint XT in its final
location, be sure to cover
all exposed wiring.
You can purchase an optional I/O Wiring Harness for the PinPoint XT which can
be used to attach devices to the I/O port. The harness has pre-wired leads to
allow you to customize your own connections. The wires are paired and colorcoded.
Figure 6-3: PinPoint XT I/O Port Diagram (not to scale)
Rev 2.0 Aug.10 33
PinPoint XT
Table 2: Pin-out
11 - Programmable I/O 1- Board Ground
12 - Programmable I/O 2 - Programmable I/O
13 - Serial Out Rx (3.3V) 3 - Programmable I/O
14 - VCC IN (Input Voltage) 4 - Serial Input Tx (3.3V)
15 - Ground 5 - NC (No Connect)
16 - NC (No Connect) 6 - Analog Input 2
17 - Programmable I/O 7 - Digital In Ground
18 - Programmable I/O 8 - Analog In1 (IGT)
19 - Relay Ground 9 - Board 3.3V
20 - Analog Input 3 10 - Analog In GND
Figure 6-4: I/O Wiring Harness, AirLink part number - 120-140-1022
Table 6-1: Wiring Color Corospondance
1. NC 11. Green
2. Black 12. Blue
3. Brown 13. NC
4. NC 14. Red
5. NC 15. Black
6. Red 16. NC
7. Orange 17. Violet (I/O)
34 2140712
Inputs, Relay Outputs, and Power Status
Table 6-1: Wiring Color Corospondance
8. White 18. Grey (I/O)
9. NC 19. White (I/O)
10. Yellow 20. Pink (I/O)
Analog Inputs
Connect a wiring lead to an analog input (AIN) at 6, 8 or 20, and the ground at 10.
Digital Inputs
Connect a wiring lead to a digital input (DIN) at 17, 18, 3, 2, 11 or 12, and connect
ground at 15 and 7, as applicable.
Caution:
or closed to ground.
Never apply voltage to the Digital inputs. The inputs can only be switched open
Relay Outputs
Connect the relay ground at 19.
Serial Port
The I/O also has the ability to have a serial port connection and the serial port
input is 4 while serial port output is 13. The signal levels on the serial lines are
Transistor Transistor Logic (TTL) and need to be level-shifted to true RS-232
levels when attaching to a PC or other terminal device. The DC power & serial I/
O cable supplied by Sierra Wireless (P/N 120-140-1021) integrates a level shifter
into the RS-232 DB-9, and can be connected directly to a terminal device’s COM
port.
Power Connection
In addition to the inputs and outputs, the I/O port connector is also the power
connector. Connect the power to PIN# 14 and ground to PIN# 15.
Power Modes and Information
The PinPoint XT can be configured to switch power modes in response to specific
events, such as when the voltage to the modem drops below a configured
threshold or when the DTR changes, in order to conserve a vehicle's battery life.
The stand-by state, low-power mode, will prevent the modem from draining the
battery while allowing the modem to quickly power up to regular operation when it
is needed.
You can configure Low Power mode using ACEmanager.
Rev 2.0 Aug.10 35
PinPoint XT
Wiring the PinPoint XT for Ignition Sense or
DTR Event Trigger
When the Standby Ignition Sense is enabled and the ignition sense connector is
wired to your vehicle, the ignition sense will provide a link to the modem to enable
it to enter a low-power using standby mode.
The white wire from the optional I/O harness on the I/O port (PIN#8) should be
used to connect to your ignition.
Power Effect on Modem State
Once the transition from powered on to standby, low-power mode starts, the
modem will change state to AT mode. This results in the current mode being
gracefully terminated. For the brief period when the modem is preparing for lowpower mode, the modem will remain in AT mode. At that time, it won't autoanswer, ATD will fail, etc. Once low-power mode is entered, the modem will then
discard any data received on the host port.
When the modem is woken from low-power mode, the same behavior occurs as
upon power on. The modem starts in AT mode, and then after 5 seconds will
enter the default start-up mode as it is configured for the modem.
36 2140712
7: Regulatory Information
Federal Communications Commission
Notice (FCC United States)
Electronic devices, including computers and wireless modems,
generate RF energy incidental to their intended function and are
therefore subject to FCC rules and regulations.
This equipment has been tested to, and found to be within the
acceptable limits for a Class A digital device, pursuant to part 15 of
the FCC Rules.
This equipment generates radio frequency energy and is designed
for use in accordance with the manufacturer's user manual. However,
there is no guarantee that interference will not occur in any particular
installation.
If this equipment causes harmful interference to radio or television
reception, which can be determined by turning the equipment off and
on, you are encouraged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and the receiver
• Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected
• Consult the dealer or an experienced radio/television technician
for help
• This device complies with Part 15 of the Federal Communications
Commission (FCC) Rules. Operation is subject to the following
two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including
interference that may cause undesired operation.
7
Rev 2.0 Aug.10 37
Warning:
by Sierra Wireless could void the user's authority to operate this equipment.
Changes or modifications to this device not expressly approved
Industry Canada
This Class A digital apparatus meets all requirements of the
Canadian Interference Causing Equipment Regulations. Operation is
subject to the following two conditions:
1. this device may not cause harmful interference, and
2. this device must accept any interference received, including inter-
ference that may cause undesired operation.
PinPoint XT
Cet appareillage numérique de la classe B répond à toutes les exigences de
l'interférence canadienne causant des règlements d'équipement. L'opération est
sujette aux deux conditions suivantes:
1. ce dispositif peut ne pas causer l'interférence nocive, et
2. ce dispositif doit accepter n'importe quelle interférence reçue, y compris
l'interférence qui peut causer l'opération peu désirée.
Antenna Considerations
Although the antenna model(s) used with these devices meet(s) the Industry
Canada Radio Frequency requirements, it is possible that the future customers
may swap them for different ones without network provider's knowledge and
approval. Such customers must be made aware of, and follow, the Radio
Frequency requirements applied in this Technical Approval:
• RSS-102 "Radio Frequency Exposure Compliance of Radiocommunication
Apparatus (All Frequency Bands)"
• RSS-129 "800 Mhz Dual-Mode CDMA Cellular Telephones"
• RSS-132e "Cellular Telephones Employing New Technologies Operating in
the Bands 824-849 Mhz and 869-894 Mhz"
• RSS-133 r1 "2 GHz Personal Communications Services"
Note: At least 20 cm
separation distance
between the antenna and
the user's body must be
maintained at all times.
RF Exposure
In accordance with FCC/IC requirements of human exposure to radiofrequency
fields, the radiating element shall be installed such that a minimum separation
distance of 20cm should be maintained from the antenna and the user's body .
Warning:
To comply with FCC/IC regulations limiting both maximum RF output power and
human exposure to RF radiation, the maximum antenna gain must not exceed 5
dBi in the Cellular band and 4 dBi in the PCS band.
This product is only to be installed by qualified personnel!
EU
Sierra Wireless hereby declares that the PinPoint XT devices conform to all the
essential requirements of Directive 1999/5/EC.
Products are marked with a CE and notified body number as shown here:
38 2140712
Regulatory Information
The Declaration of Conformity made under Directive 1999/5/EC is available for
viewing at the following location in the EU community.
Sierra Wireless
39677 Eureka Drive
Newark, CA
USA 94560
The device is a Class A device for use in commercial environment.
WEEE Notice
If you purchased PinPoint XT in Europe, please return it to your dealer or supplier
at the end of its life. WEEE products may be recognised by their wheeled bin label
on the product label.
Rev 2.0 Aug.10 39
PinPoint XT
40 2140712
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