Sierra Wireless PC3320 User Manual
PC3320 Wireless Network
Card
Installation Guide
2130361
Rev 1.0
Preface
Important Notice
Due to the nature of wireless communications, transmission and reception of data
can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or
be totally lost. Although significant delays or losses of data are rare when wireless
devices such as the modem are used in a normal manner with a well-constructed
network, the modem should not be used in situations where failure to transmit or
receive data could result in damage of any kind to the user or any other party,
including but not limited to personal injury, death, or loss of property. Verizon
accepts no responsibility for damages of any kind resulting from delays or errors
in data transmitted or received using the modem, or for failure of the modem to
transmit or receive such data.
Safety and Hazards
Do not operate the modem in areas where blasting is in progress, where
explosive atmospheres may be present, near medical equipment, near life
support equipment, or any equipment which may be susceptible to any form of
radio interference. In such areas, the modem MUST BE POWERED OFF. The
modem can transmit signals that could interfere with this equipment.
Do not operate the modem in any aircraft, whether the aircraft is on the ground or
in flight. In aircraft, the modem MUST BE POWERED OFF. When operating, the
modem can transmit signals that could interfere with various onboard systems.
Note: Some airlines may permit the use of cellular phones while the aircraft is on
the ground and the door is open. The modem may be used at this time.
The driver or operator of any vehicle should not operate the modem while in
control of a vehicle. Doing so will detract from the driver or operator's control and
operation of that vehicle. In some states and provinces, operating such communications devices while in control of a vehicle is an offence.
Limitation of Liability
The information in this manual is subject to change without notice and does not
represent a commitment on the part of Verizon. VERIZON AND ITS AFFILIATES
SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL DIRECT, INDIRECT,
SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR
EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO, LOSS OF
PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE ARISING
OUT OF THE USE OR INABILITY TO USE ANY VERIZON PRODUCT, EVEN IF
VERIZON AND/OR ITS AFFILIATES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE FORESEEABLE OR FOR CLAIMS
BY ANY THIRD PARTY.
Rev 1.0 Mar.04 1
Installation Guide
Notwithstanding the foregoing, in no event shall Verizon and/or its affiliates
aggregate liability arising under or in connection with the product, regardless of
the number of events, occurrences, or claims giving rise to liability, be in excess
of the price paid by the purchaser for the product.
Patents
Portions of this product are covered by some or all of the following US patents:
5,515,013 5,617,106 5,629,960 5,682,602 5,748,449 5,845,216 5,847,553
5,878,234 5,890,057 5,929,815 6,169,884 6,191,741 6,199,168 6,327,154
6,339,405 6,359,591 6,400,336 6,643,501 6,516,204 6,561,851 6,653,979
D367,062 D372,248 D372,701 D416,857 D442,170 D452,495 D452,496
D453,733 D459,303
and other patents pending.
This product includes
technology licensed from
QUALCOMM Incorporated under one or more of the following United States patents and/or
their counterparts in other nations:
4901307 5056109 5101501 5109390 5228054 5267261 5267262 5337338
5414796 5416797 5490165 5504773 5506865 5511073 5535239 5544196
5568483 5600754 5657420 5659569 5710784 5778338
Copyright
©2004 Sierra Wireless. All rights reserved.
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Trademarks
Windows® is a registered trademark of Microsoft Corporation.
Qualcomm
InstallShield
ration.
Other trademarks are the property of the respective owners.
®
is a registered trademark of Qualcomm Incorporated.
®
is a registered trademark and service mark of InstallShield Corpo-
Preface
Rev 1.0 Mar.04 3
Installation Guide
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Table of Contents
Introducing the PC3320 Wireless Network Card . . . . . . . . . . . . . . .7
Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Feature summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Network card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
CDMA 1X services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Additional PC3320 features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Package contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
System components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Your host computing device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
The PC3320 wireless network card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
The PC3320 card drivers and enabling software . . . . . . . . . . . . . . . . . . .10
A CDMA service provider account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
The CDMA wireless network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Care and Maintenance of Your PC3320 card . . . . . . . . . . . . . . . . .13
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
The PC3320 software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Account activation and configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
PC3320 card software installation procedures. . . . . . . . . . . . . . . . . . . . . . . 18
Venturi™ Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Card insertion and removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Inserting the PC3320 card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Removing the PC3320 card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
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Installation Guide
Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Account configuration procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Activation Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Manual activation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Automated activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Mobile Connection Manager™ Basics . . . . . . . . . . . . . . . . . . . . . . 23
Starting and closing Mobile Connection Manager . . . . . . . . . . . . . . . . . . . . 23
Components of the Mobile Connection Manager window . . . . . . . . . . . . . . 24
Window controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Docking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Always On Top . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Interpreting icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Connection Status Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Call Status Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Indicator area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Minimized Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
LED operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Radio frequency and electrical specifications . . . . . . . . . . . . . . . . . . . . . . . 32
Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
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Wireless Network Card
•Welcome
• Feature Summary
• Package Contents
• System Components
Welcome
Note: Do not insert the PC3320 card into your PC Card slot prior to installing the
software. It is important to install the software and driver in the correct order. For
detailed procedures, see page 17.
The PC3320 wireless network card is a dual-band wireless PC Card for cellular
and North American PCS networks. It enhances the functionality of your mobile
computing devices by adding wireless data and 2-way messaging.
The PC3320 functions as a wireless network card (with LAN-like connectivity),
and a modem. This card allows you to connect to the Internet, send and receive
e-mail, connect to a corporate network, without the need of a network cable or
phone line.
11: Introducing the PC3320
Feature summary
Note: For step-by-step instructions to access features of the PC3320, consult the
online help available with Mobile Connection Manager.
The PC3320 wireless network card is designed to provide a wide range of
capabilities using CDMA network technology. Implementation of these features
will depend on the particular service provider and account features you have
chosen.
Some features described in this manual may not be supported by your service
provider or may not be available with your network account. Contact your service
provider for details of the services and accounts available.
Network card
During high-speed packet connections, the PC3320 is a true network card,
functioning just like the network cards familiar to most corporate computer users.
Once installed and configured, the PC3320 card can connect to the CDMA
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Installation Guide
network automatically. You just insert the PC3320, start Mobile Connection
Manager and allow it to authenticate your account on the network, then launch
your Internet browser—you’re online!
Modem
As a modem, the PC3320 allows you to dial up any other modem (such as a
corporate server).
Other
Short Messaging Service (SMS) is available to exchange brief text messages with
other CDMA subscribers.
CDMA 1X services
The PC3320 operates over a type of wireless network called CDMA (Code
Division Multiple Access).
CDMA 1X technology provides a variety of connectivity features, depending on
your service provider and account:
• NationalAccess
supports Internet connections with data rates up to 153.6 kbps (downlink from
the network) and 76.8 kbps (uplink to the network). Actual speed will depend
on the network conditions. With this type of connection, the PC3320 card
functions as a network card.
Once the connection is established, you can open your browser and connect
to any web site that is accessible through the Internet, or access other Internet
services (such as e-mail).
SM
high-speed packet data, sometimes known as 1X,
Note: You may increase your data transmission speed by using compression
software. Contact your service provider for details.
• Circuit switched (dial-up) data, using the earlier CDMA IS-95 specification,
supports data connections to any dial-in service at rates up to 14.4 kbps.
Using Venturi data compression, the maximum data rate is 56 kbps.
• Quick 2 Net
SM
, provides a simplified way to dial into an Internet connection
(using circuit switched data).
• SMS (Short Message Service), allows you to send and receive short text
messages using the PC3320 card.
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Introducing the PC3320 Wireless Network Card
Additional PC3320 features
Beyond the features of the CDMA network, the PC3320 provides additional
software features:
• PIN security code to protect your PC3320 card and account from unautho-
rized use.
• An Activation Wizard (page 21) to assist with configuring your CDMA
accounts. The PC3320 supports two accounts.
• Sound options to customize ringtones for SMS messages.
• A Call Log to track outgoing calls and determine the amount of data trans-
ferred.
Package contents
Your PC3320 package contains the following components:
• PC3320 wireless network card
• Antenna
• Installation CD containing the PC3320 card software and this installation and
troubleshooting guide
• Quick Start Guide
• Warranty Card
System components
Your PC3320 wireless network card is just one part of a system designed to
provide you with a wide range of communication features. Every component of
the system is needed to enable these capabilities.
Your host computing device
Your notebook hosts the PC3320 card hardware and runs the communication
software: your web browser and e-mail application, and Mobile Connection
Manager—the PC3320 card enabling software.
You may also have other software on your computer that can be used wirelessly
with the PC3320, such as: file transfer applications (FTP), chat or instant
messaging, a VPN (Virtual Private Network) client, client software for a corporate
server application.
The PC3320 wireless network card
Along with the antenna, this equips your computer with a radio modem.
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Installation Guide
The PC3320 card fits into a standard Type II PC Card slot available on most
notebook PCs.
Every CDMA network operates on one of three radio frequency bands. As a dualband product, the PC3320 operates on two of these bands (see page 32),
providing a wide coverage area.
The PC3320 provides all the advantages of 1X where it is available while allowing
you to use the older CDMA IS-95 standard where 1X has not yet been implemented. The benefits to you are that you can use the PC3320 card in any area
that has coverage (assuming there are no account restrictions) and you will be
able to take advantage of the fastest possible data transmission speed.
The PC3320 card drivers and enabling software
Required to control, monitor, and manage your wireless connections, this includes
the Mobile Connection Manager application. The device drivers are the software
that enables the PC3320 card to work with your computer’s operating system.
The PC3320 card comes with a CD containing this software:
• Mobile Connection Manager application that you use to manage the PC3320
card and monitor your connections. Use the application’s online help for stepby-step instructions to access features of Mobile Connection Manager.
• Venturi compression software that increases data throughput, effectively
increasing the data transmission speed
• The device driver software that provides the interface between the PC3320
and your Windows
®
operating system.
The driver and application software must be installed before you insert the
PC3320 for the first time. Detailed instructions are provided in the following
chapter.
A CDMA service provider account
Companies that operate CDMA networks and provide access to these networks
are called service providers. You must have an account with a CDMA service
provider to use the PC3320.
Note: You can use the Lock Code feature to prevent others from using your
account should your PC3320 card be stolen. See the online help for information
on this feature.
Each service provider has its own pricing options. There may be flat rate
accounts, which provide you a maximum number of minutes of network usage for
a fixed monthly fee. There may be accounts for which you are charged for
network usage by the minute or by the amount of data transmitted.
Your account may include a variety of other services such as SMS messaging.
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