Sierra Wireless Overdrive Pro User Manual

User Guide

Overdrive Pro™ 3G/4G Mobile Hotspot

by Sierra Wireless

www.sprint.com

3/9/11

Document 2131389 Revision 1

Table of Contents

Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

1A. About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

1B. System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Section 2: Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

2A. Device Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Components of Your Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

3G and 4G Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Care and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Connecting Through USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Charging the Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

LCD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Mute Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

microSD Card Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Section 3: Getting Your Device Ready. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

3A. Setting Up Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Account Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Device Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Section 4: Using Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

4A. Connecting Through USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

TRU-Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Requirements for a USB Tethered Connection . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Making a Tethered Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

4B. Browser Interface Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Displaying the Home Page of the Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Logging On as an Administrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Virtual Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Mini Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Turning Your Device Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

4C. Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

3G Activation Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

3G Network Update Available. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

GPS Privacy Agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

SD Card Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Software Update Available . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

4D. Your Network Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Launching Your Network Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Sharing Your Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Ending Your Network Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

4E. Icons and Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Signal Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Mobile Broadband Information and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

3G Roaming Information and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Alert Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

GPS Information and Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Wi-Fi Users Information and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Battery Information and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Internet Connection Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

microSD Card Information and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Sounds Information and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

4F. Home Page Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Top Row of the Home Page Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Bottom Row of the Home Page Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

4G. Using the microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Before Using the microSD Card Slot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Inserting a microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Removing a microSD Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Accessing the microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

4H. Sprint Location Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Requirements for GPS Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Enabling GPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Displaying Your Location Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Viewing Your Current Location in a Web Browser . . . . . . . . . . . . . . . . . . . . . . . 60

Performing a Location Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

4I. Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Automatically Checking for Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Manually Checking for Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Upgrading Firmware From a File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

4J. Viewing Device Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

4K. Reset Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Restarting the Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Section 5: Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

5A. Power Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Battery and USB Power Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

AC Power Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

5B. Configuring the LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Turning the LCD On or Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Setting the LCD Timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Setting the LCD Brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

5C. Enabling and Disabling the Power Button LED . . . . . . . . . . . . . . . . . . . . . . . . . . 72

5D. Sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Enabling and Disabling Sounds for Specific Events . . . . . . . . . . . . . . . . . . . . . . 73

Low Battery Alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Critical Battery Level Alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

5E. Login Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Changing the Administrator Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Automatic Login (“Remember Me”). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

5F. Advanced Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Accessing the Advanced Settings Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Device Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

WAN Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Wi-Fi Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Router Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

5G. Configuring the Wi-Fi Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

SSID (Wi-Fi Network Name) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Wi-Fi Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Host Name (Device Name) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Setting the Maximum Number of Wi-Fi Users . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Wi-Fi Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Disabling Wi-Fi When Connected Through USB. . . . . . . . . . . . . . . . . . . . . . . . . 94

5H. Configuring 3G and 4G . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Viewing 3G Activation Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

3G Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Resetting the 3G and 4G Configurations to Default Settings. . . . . . . . . . . . . . . 96

5I. GPS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97

Setting the GPS Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Setting the GPS Fix Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Using Metric Units. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Changing Your Mapping Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Performance Setting (GPS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Accuracy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

5J. Configuring the Router Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

Basic Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

LAN Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Port Forward Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Port Trigger Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

DMZ Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Resetting the Software to Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109

5K. Exporting and Importing Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

Exporting Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Importing Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

5L. Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Available Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Connection History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

System Events. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Setting the Method Used for Time Acquisition. . . . . . . . . . . . . . . . . . . . . . . . . . 115

5M. Setup Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

Welcome to Your Device Window - Select an Option . . . . . . . . . . . . . . . . . . . 116

Section 6: Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

6A. More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

Visiting the Sprint Website. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Contacting Customer Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

6B. Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

How Can I Tell I’m Connected to 3G or 4G? . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

How Do I Connect to Wi-Fi? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Is Roaming on 4G Supported? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

What Do I Do if I Forget the Wi-Fi Password? . . . . . . . . . . . . . . . . . . . . . . . . . . 121

What Do I Do if I Forget the Administrator Password? . . . . . . . . . . . . . . . . . . . 121

What Do I Do if the Home Page Displays “Charging paused”? . . . . . . . . . . . 122

If the Connection is “Always On,” Am I Always Being Billed? . . . . . . . . . . . . . 122

Questions About GPS and Sprint Location Services . . . . . . . . . . . . . . . . . . . .122

How Do I Access My Corporate Network Through a VPN?. . . . . . . . . . . . . . . 124

Are Terminal Sessions Supported? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

6C. Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125

Extending Battery Life. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Device Location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Improving Signal Strength. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Improving 3G Network Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126

Improving Wi-Fi Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Security Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Finding the MAC Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Finding the IP Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

6D. Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

General Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

LCD Is Dark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Insufficient Signal Strength . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131

Messages Displayed on the Device LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Cannot Connect to Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Cannot Connect Through USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Cannot Display the Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Cannot Connect to the 3G or 4G Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

The Device Seems to Have Stopped Charging. . . . . . . . . . . . . . . . . . . . . . . . . 136

Sprint Location Services Aren’t Working or Don’t Seem to Be Available. . . . 136

GPS Fix Not Available . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Cannot Check for Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Sounds Are Enabled, but the Device Doesn’t Generate Any Sounds . . . . . . 136

Section 7: Technical Specifications, Safety Information, and



Regulatory Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

7A. Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138

LED Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Radio Frequency and Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . 138

Software Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Mechanical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

7B. Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

Important Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Safety and Hazards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

7C. Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143

7D. Legal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145

Patents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Copyright . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Limitation of Liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Additional Information and Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Section 1

Getting Started

Section 1A

About This Guide

Your device allows you to easily connect to the Internet and to share your 3G or 4G connection.

This user guide is designed to provide you with all Overdrive Pro™ 3G/4G Mobile Hotspot by Sierra Wireless.

Note: The printed Get Started guide that comes with the device should be sufficient for most installations.

● Section 1 (which you are reading) lists the system requirements for using the device.

● Section

Device” on page 5.)

● Section

Ready” on page 19.)

● Section

“Settings” on page 69.)

● Section 6 contai

(See “Resources” on page 117 .)

● Section 7

require technical information, as well as safety information, regulatory information, and legal information. (See “Technical Specifications, Safety Information, and Regulatory Information” on page 137.)

2 describes the buttons, connectors, and other components of the device. (See “Your

3 provides step-by-step instructions for setting up the device. (See “Getting Your Device

4 describes common tasks for your device. (See “Using Your Device” on page 27.)

5 describes advanced configuration of the device and the browser interface. (See

ns frequently asked questions, troubleshooting tips, and resources for getting help.

lists the electrical, radio frequency, and other parameters of the device for those who

the information you need to install and use your

2 Getting Started

Section 1B

System Requirements

To use your Overdrive Pro 3G/4G Mobile Hotspot, the following are required:

● One or more computers that support Wi-Fi (802.11b/g/n)

● Web browser (required if you’ll be using the browser interface to view status and to configure

settings). The following browsers are supported:

䡲 Internet Explorer (version 6.0 or higher)

䡲 Mozilla Firefox (version 2.0 or higher)

䡲 Google Chrome (version 2.0.172.28 or higher)

䡲 Apple Safari (version 2.0 or higher)

䡲 Opera version 9.64

● If you’ll be connecting the device through USB:

䡲 Computer running Windows 7, Windows Vista, Windows XP, or Mac (OS X 10.4.x or higher)

䡲 USB 2.0 slot

Getting Started

Getting Started 3

Section 2

Your Device

Section 2A

Device Basics

⽧ Components of Your Device (page 8) ⽧ 3G and 4G Networks (page 8) ⽧ Package Contents (page 9) ⽧ Care and Maintenance (page 9) ⽧ Connectors and Buttons (page 9) ⽧ Battery (page 10) ⽧ Connecting Through USB (page 11) ⽧ Charging the Device (page 12) ⽧ Power Button (page 13) ⽧ LCD (page 16) ⽧ Mute Switch (page 17) ⽧ microSD Card Slot (page 17)

6 Your Device

Your device provides a simple way to use your 3G or 4G Internet connection with any Wi-Fi-

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enabled device, and to share your Internet connection with friends and family.

You r Device

Your Device 7

Components of Your Device

Your device consists of these main components:

● Wi-Fi access point

The Wi-Fi access point connects your computers and o

ther Wi-Fi-enabled devices to your device.

● 3G modem

The 3G modem connects your device to the Internet via the 3G (CDMA

1X/EVDO) network (more

widely available, compared with 4G).

● 4G modem

The 4G modem connects your device to the Internet via the 4G (

WiMAX) network (newer

technology and faster speeds, compared with 3G).

● Ro

uting hardware

The routing hardware handles traffic between the 3G

or 4G modems, the Wi-Fi access point, and

the Wi-Fi network.

3G and 4G Networks

These wireless networks connect you to the Internet. Depending on your coverage area, you may have:

● Bo

th 3G and 4G coverage

● Only 3G coverage

● Only 4G coverage.

Your device automatically connects to the fastest network that is a

vailable to you. If you have both 3G and 4G coverage and your connection happens to get disrupted, your device can automatically switch to the other network. (For more information, see “Configuring the 3G/4G Connection Preferences” on page 45.)

Download speeds

Actual speeds depend on several factors, including network conditions

Wireless mode Maximum downlink speeds Typical downlink speeds

3G (EV-DO Rev. 0)

3G (EV-DO Rev. A)

2.4 Mbps 400–700 kbps

3 Mbps 0.6–1.4 Mbps

10 Mbps 3–6 Mbps

8 Your Device

Package Contents

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Your package includes:

erdrive Pro 3G/4G Mobile Hotspot by Sierra Wireless

● Ov

● Ba

ttery compartment cover

● Re

chargeable battery

C charger with micro-USB port

● A

● Micr

● Get Started guide

o-USB cable

Care and Maintenance

As with any electronic device, you should handle this device with care to ensure reliable operation. Follow these guidelines in using and storing the device:

otect the device from liquids, dust, and excessive heat.

● Pr

● Do

not handle or operate the device while driving or operating a vehicle. Doing so may distract you from properly operating the vehicle. In some jurisdictions, operating communication devices while in control of a vehicle is a criminal offense.

● Do not

alter the antenna’s performance.

apply adhesive labels to the device. They may cause the device to overheat and may

Connectors and Buttons

You r Device

Your Device 9

Battery

The battery compartment is on the back of the device. The battery is replaceable. If you need a new battery or want to purchase a battery extender (a high-capacity battery that provides improved battery life), visit the Sierra Wireless online store at other accessories are also available from the Sprint Store at

Installing the Battery

1. Using slight thumb pressure, slide the battery compartment cover upward to remove it.

https://www.sierrawireless.com/eStore. Chargers and

www.sprint.com.

2. Insert the battery into the device, contacts end first. Make sure the battery contact points are

aligned with those inside the battery compartment.

10 Your Device

3. Replace the battery compartment cover.

Connecting Through USB

You r Device

Note: If you’ll be using USB for data transfer (and not just for charging the device), you must install the

device driver. (See “Making a Tethered Connection” on page 29.)

Use the micro-USB cable (included) to connect the device to your computer when:

● Y

ou want to charge the device, but you don’t want to use the AC charger, or the AC charger is

not available.

our computer does not have Wi-Fi.

● Y

ou want to block others from using the device. (See “Disabling Wi-Fi When Connected

Through USB” on page 94.)

Your Device 11

To connect the device to your computer:

1. Insert the larger end of the micro-USB cable into your computer.

2. Insert the other end of the cable into the micro-USB port on the side of your device.

Note: If you’re having problems, see “Cannot Connect Through USB” on page 134 .

Charging the Device

You need to recharge your device’s battery periodically. You can continue using your device while it is charging.

The faster method is to connect the de Device’s micro-USB Port” below.) Alternatively, you can connect the device to your computer, although this charges more slowly. (See “Charging Through Your Computer” on page 13 .)

vice to the AC charger. (See “Using the AC Charger with Your

Using the AC Charger with Your Device’s micro-USB Port

1. Insert the larger end of the micro-USB cable into the AC charger.

2. Insert the other end of the cable into the micro-USB port on the side of your device.

3. Insert the AC charger into an electrical outlet.

When charging, the LCD shows xx% complete” (where “xx” is a number value).

and, if the device is off, displays a message “Charging...

When the device is charged, the LCD shows:

●

(if the device is on)

and the message “Fully charged” (if the device is off).

12 Your Device

Charging Through Your Computer

Notes: If you’ll be using USB for data transfer (and not just for charging the device), you must install the

device driver. (See “Making a Tethered Connection” on page 29.)

If you’re using Mac OS X 10.4.x, after you connect the device you may see a warning message that your computer is running on UPS backup battery and that you should perform a computer shutdown. You can continue with your work. To prevent this message from being displayed, install the device driver. (See “Making a Tethered Connection” on page 29.)

You r Device

1. Make sure your computer is turned on.

2. Insert the larger end of the micro-USB cable into your computer.

3. Insert the other end of the cable into the micro-USB port on the side of your device.

When charging, the LCD shows

When the device is charged, the LCD shows

Power Button

Turning Your Device On and Off

Turning Your Device On

1. Make sure that:

䡲 The

device has a charged battery inserted.

— or —

䡲 The

device is connected to the AC charger or a computer (through the micro-USB cable),

as explained above.

Your Device 13

2. If the LCD is blank, press and hold the power button for two seconds.

Turning Your Device Off

ess and hold the power button for 2 seconds.

䊳 Pr

Using the Power Button to Determine the Device State

The power button on the device also indicates the device’s status, as shown in the following table.

Power button

Not lit

Lit, flashing (approximately

every 4

Lit, flashing (approximately

every 8

seconds)

Description Your action

The device is turned off.

The device is turned on, but the LED is turned off.

The device is turned on, and the LED is turned on.

The device is in standby (low power) mode. The following are off: LCD, Wi-Fi

adio, 3G/4G radios.

r (For more information, see “Standby (Low Power) Mode” on page 49

To turn the device on, press

and hold the power button for two seconds.

Optionally, turn on the LED. (See “Enabling and Disabling the Power Button LED” on page 72

No action required.

To exit standby mode: Connect the device to the AC

harger or computer through

c the micro-USB cable. — or —

Press the power button

14 Your Device

Controlling the Device Using the Power Button

Type of press Result

● Removes device from standby (low power) mode.

● Wakes up (turns on) the LCD if the LCD was enabled but dormant.

Quick press

(The LCD turns dark, after a configurable time of inactivity.)

● Confirms or acknowledges a displayed message.

● Turns off display of the Wi-Fi network name and password.

● Wakes up (turns on) the LCD if the LCD was enabled but dormant.

(The LCD turns dark, after a configurable time of inactivity.)

Quick double-press

Long press (press and

hold for two

seconds)

● Briefly displays the Wi-Fi network name and password. (See “Wi-Fi

Password Reminder” on page 90

●

Displays the next LCD information screen, if available. (See “LCD Information Screens” on page 17

Turns the device on or off.

You r Device

Your Device 15

LCD

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)

If the LCD is not lit, see “Turning Your Device On” on page 13.

Interpreting the LCD

The LCD shows icons and text that reflect the status of the device and your connection.

Signal strength

3G or 4G status

Roaming indicator

Alerts

GPS

Number of Wi-Fi users

Battery status

Device name. Message area.

Amount of data transferred; connection duration. Message area.

Tip: Most of the LCD icons and messages are also shown on the Virtual Device and Mini Window. (See

“Virtual Device” on page 34 and “Mini Window” on page 34, and “Messages Displayed on the Device LCD” on page 131.)

The LCD can also display various information screens and messages, as described in the next section and on page 131 (“Messages Displayed on the Device LCD”).

16 Your Device

LCD Information Screens

The LCD of the Overdrive Pro 3G/4G Mobile Hotspot can display, on separate screens, summary information for the following:

● Con

● Ale

● Data usage (displa

● Network status

● De

● Sof

When more than one information screen is available, the upper right corner of the LCD displays  “(x/y),” where x and y represent “screen x out of y sc of five LCD information screens is shown.

To view the first LCD information screen or to go the device two times quickly (within a half-second interval).

nection information (the Wi-Fi network name [SSID] and password [if the Wi-Fi Password

Reminder feature is enabled])

rts

yed on the “Billing Info” LCD information screen)

vice information (for example, ESN or whether an update is available) (displayed on the “About...” LCD information screen)

tware update status

reens.” For example, (1/5) means that the first

to the next screen, press the power button on

Mute Switch

The mute switch is used to turn device sounds on or off. The mute switch is located on the side of your device, to the right of the microSD slot, as shown in the following drawing.

You r Device

Tip: You can also disable sounds through the home page. (See “Sounds Information and Settings” on

page 51.)

microSD Card Slot

Your device supports a microSD™ card (not included) for file sharing and transfer or storage. The microSD slot is located on the same side of the de recognizes the microSD card as a removable storage device. The device supports microSD cards up to 32 GB.

Note: Using microSD cards larger than 32 GB can cause data loss and damage your device.

vice as the micro-USB port. Your computer

Your Device 17

Section 3

Getting Your Device Ready

Section 3A

Setting Up Your Device

⽧ Account Setup (page 20) ⽧ Device Setup (page 20)

Account Setup

Normally your device will be set up on your Sprint account at the time of purchase.

To verify that your device is set up on your Sprint account:

1. Log in to your account at www.sprint.com by entering your username and password.

2. Confirm that the Overdrive Pro 3G/4G Mobile Hotspot is on your account with a Mobile

Broadband connection plan.

If you don’t see your device listed, you will need setting up the device on your account. (See “Contacting Customer Service” on page 118 .) Have the following available before calling:

our Sprint account information.

● Y

● The

ESN number of your device (displayed on the packaging and inside the battery compartment).

to contact Sprint Customer Service to complete

Device Setup

1. Install the battery, as described in “Installing the Battery” on page 10.

2. Connect the device to the AC charger, as described in “Using the AC Charger with Your Device’s

micro-USB Port” on page 12.

3. Plug the AC charger into an electrical outlet.

4. Important: Charge the device until the battery icon is full ( ).

Connecting to the Network

1. Make sure you are in a Sprint 3G or 4G coverage area (not roaming).

2. If you have a LAN connection, disconnect it.

3. Make sure your computer’s Wi-Fi is turned on.

20 Getting Your Device Ready

4. If the device LCD displays “Charging,” “Charged,” or “Powered off,” press and hold the power

button

for two seconds.

5. Wait until the device LCD displays “Connect your computer to Wi-Fi network,” followed by the

network name (SSID) and password. This may take several seconds.

6. On your computer, connect to the Wi-Fi network listed on the device LCD. If you don’t know

how to do this, see “How Do I Connect to Wi-Fi?” on page 120. After you’ve connected to the Wi-Fi network, the device LCD displays “Op

en any web page to continue setup.”

7. Open your Web browser. The “Welcome to your Overdrive Pro” window opens.

Note: This window displays the administrator password and the address of the device home page. Please

remember this information or write it down in a safe place.

This window provides several options.

● T

o keep the default settings of the device, click one of the following:

䡲

The Internet (to connect immediately to the Internet)

䡲

My Overdrive Pro’s home page (to view the device status, customize settings). Proceed to

“Activating and Using Your Network Service” on page 24 .

o change security settings, click Set up my Overdrive Pro.

● T

Changing the Password and Settings

During the device setup, you can select Set up my Overdrive Pro to change the following settings:

●

Administrator password — This password is used to log in to the home page, where you can

view and customize your device settings. The default password is “password.” Choose something easy-to-remember (yet not easily guessed by others). If you forget this password, you’ll need to reset the device to its default settings and go through the device setup (as described in “Device Setup” on page 20).

Your administrator password must be 1–20 characters long.

Getting Your Device Ready

Getting Your Device Ready 21

●

Wi-Fi network name (SSID) — This name is visible to other Wi-Fi-enabled devices, and is used to

identify your Wi-Fi network. The length of the Wi-Fi network name (SSID) depends on other settings of the browser interface. (See the Help bubble that’s displayed when you move the cursor to the SSID input field.)

●

Wi-Fi security — The default setting is WEP 64 Bit Open. To select another option, click More options

●

Wi-Fi password — The maximum length of this field is determined by the Wi-Fi security option (the

previous item). (See the Help bubble that’s displayed when you move the cursor to the

password

. (See “Wi-Fi Security Options” on page 22.)

Wi-Fi

field.)

If you’ll be sharing your Internet connection, you’ll ha

ve to give the Wi-Fi password to other users; don’t use your banking or other important passwords. Also, don’t use a password that’s easily guessed by others.

From this window you can also enable the Password Reminder featur the Wi-Fi password (

Show Wi-Fi password on your device). (See “Wi-Fi Password Reminder” on

e, which is useful if you forget

page 90.)

Tip: Help information on each field appears (in a bubble) when you move the cursor into the field.

You can display this window any time, by clicking “Displaying the Home Page of the Device” on page 33.)

Admin Setup ( ) in the home page. (See

After you change the settings and click Submit, the device restarts and displays updated information on its LCD. Follow the instructions on the LCD, and proceed to “Your Device is Now Restarting” on page 24.

Wi-Fi Security Options

If you click

More options (after having clicked Set up my Overdrive Pro, during the device setup), a

window with several Wi-Fi security options opens.

Note: All the devices used with the Overdrive Pro 3G/4G Mobile Hotspot must support the selected security

type.

The options displayed depend on the Basic Rate setting (in Advanced Settings > Wi-Fi > Security; see page 85).

Basic Rate is “802.11b/g compatibility” or “802.11g only,” these options are shown:

WPA-Personal — This is a strong security standard, supported by most Wi-Fi devices.

●

WPA2-Personal AES — This is a stronger, newer security standard that is limited to newer Wi-Fi

devices.

WEP-64 Bit — This option provides security, but it’s relatively weak. This option works with older and

●

newer Wi-Fi devices, and is recommended only if any of your devices don’t support WPA or WPA2.

●

None — No security is used (no password is required to access the Wi-Fi network); this setting is

not recommended. Anyone may access your device and use your Internet connection. (You are responsible for payment for data usage fees.)

22 Getting Your Device Ready

+ 150 hidden pages

Sierra Wireless Overdrive Pro User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual