Sierra Wireless Overdrive User Manual
User Guide
Overdrive™ 3G/4G Mobile Hotspot
by Sierra Wireless
www.sprint.com
©2011 Sprint. SPRINT and the logo are trademarks of Sprint.
Other marks are the property of their respective owners.
2/21/11
Document 2131237 Revision 2
Table of Contents
Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1A. Device Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Components of Your Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
3G and 4G Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Care and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1B. Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Section 2: Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2A. Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Connecting Through USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Charging the Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
LCD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Mute Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
microSD Card Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Section 3: Setting up the Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
3A. Setting Up Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Setting Up Your Device on Your Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Setting Up the Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Section 4: Using Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
4A. Connecting Through USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
TRU-Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Requirements for a USB Tethered Connection . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Making a Tethered Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
4B. Browser Interface Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Displaying the Home Page of the Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Logging On as an Administrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Virtual Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Mini Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Turning Your Device Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
4C. Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
3G Activation Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
3G Network Update Available. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
GPS Privacy Agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
SD Card Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Software Update Available . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
4D. Your Network Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Launching Your Network Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Sharing Your Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Ending Your Network Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
4E. Vertical Row (of Icons and Text) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Signal Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Mobile Broadband Information and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
3G Roaming Information and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Alert Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
GPS Information and Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Wi-Fi Users Information and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Battery Information and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Internet Connection Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
microSD Card Information and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Sounds Information and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
4F. Home Page Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Buttons Along the Top of the Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Buttons Below the Virtual Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
4G. Using the microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Before Using the microSD Card Slot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Inserting a microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Removing a microSD Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Accessing the microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
4H. Sprint Location Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Requirements for GPS Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Enabling GPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Displaying Your Location Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Viewing Your Current Location in a Web Browser . . . . . . . . . . . . . . . . . . . . . . . 57
Performing a Location Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
4I. Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Automatically Checking for Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Manually Checking for Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Upgrading Firmware From a File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
4J. Viewing Device Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
4K. Reset Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Restarting the Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Section 5: Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
5A. Power Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Battery and USB Power Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
AC Power Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
5B. Configuring the LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Turning the LCD On or Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Setting the LCD Timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Setting the LCD Brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
5C. Enabling and Disabling the LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
5D. Sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Enabling and Disabling Sounds for Specific Events . . . . . . . . . . . . . . . . . . . . . . 71
Low Battery Alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Critical Battery Level Alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
5E. Login Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Changing the Administrator Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Automatic Login (“Remember Me”). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
5F. Advanced Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Accessing the Advanced Settings Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Device Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
WAN Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Wi-Fi Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
5G. Configuring the Wi-Fi Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
SSID (Wi-Fi Network Name) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Wi-Fi Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Host Name (Device Name) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Setting the Maximum Number of Wi-Fi Users . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Wi-Fi Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Disabling Wi-Fi When Connected Through USB. . . . . . . . . . . . . . . . . . . . . . . . . 90
5H. Configuring 3G/4G . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Viewing 3G Activation Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
3G Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Resetting the 3G/4G Configuration to Default Settings . . . . . . . . . . . . . . . . . . . 92
5I. GPS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Setting the GPS Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Setting the GPS Fix Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Using Metric Units. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Changing Your Mapping Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Performance Setting (GPS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Accuracy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
5J. Configuring the Router Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Basic Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
LAN Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Port Forward Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Port Trigger Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
DMZ Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Resetting the Software to Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
5K. Exporting and Importing Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
Exporting Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Importing Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
5L. Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Logs Available. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Connection History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
System Events. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Setting the Method Used for Time Acquisition. . . . . . . . . . . . . . . . . . . . . . . . . . 111
5M. Setup Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Welcome to Your Device Window - Select an Option . . . . . . . . . . . . . . . . . . . 112
Section 6: Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
6A. More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Visiting the Sprint Website. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Contacting Customer Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
6B. Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
How Can I Tell I’m Connected to 3G/4G? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
How Do I Connect to Wi-Fi? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Is Roaming on 4G Supported? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
What Do I Do if I Forgot the Wi-Fi Password? . . . . . . . . . . . . . . . . . . . . . . . . . . 117
What Do I Do if I Forgot the Administrator Password? . . . . . . . . . . . . . . . . . . . 117
If the Connection is “Always On,” Am I Always Being Billed? . . . . . . . . . . . . . 117
Questions About GPS and Sprint Location Services . . . . . . . . . . . . . . . . . . . .117
How Do I Access My Corporate Network Through a VPN?. . . . . . . . . . . . . . . 118
Are Terminal Sessions Supported? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
6C. Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Extending Battery Life. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Device Location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Improving Signal Strength. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Improving 3G Network Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Improving Wi-Fi Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Security Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Finding the MAC Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Finding the IP Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
6D. Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
General Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
LCD Is Dark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Insufficient Signal Strength . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
Messages Displayed on the Device LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Cannot Connect to Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Cannot Display the Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Cannot Connect to the 3G/4G Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Sprint Location Services Aren’t Working or Don’t Seem to Be Available. . . . 129
GPS Fix Not Available . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Cannot Check for Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Sounds Are Enabled, but the Device Doesn’t Generate Any Sounds . . . . . . 129
Section 7: Technical Specifications, Safety Information, and
Regulatory Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
7A. Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
LED Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Radio Frequency and Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . 133
Software Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Mechanical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
7B. Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
Important Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Safety and Hazards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
7C. Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
7D. Legal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139
Patents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Copyright . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Limitation of Liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Additional Information and Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Section 1
Getting Started
Section 1A
Device Basics
⽧ Your Device (page 3)
⽧ Components of Your Device (page 3)
⽧ 3G and 4G Networks (page 4)
⽧ Package Contents (page 4)
⽧ Care and Maintenance (page 5)
⽧ About This Guide (page 5)
Your device allows you to easily connect to the Internet and to share your 3G/4G connection with
others.
This user guide describes how to set up your device and use the browser interface to:
● View the status of your device.
● View and change the settings of your device and the browser interface.
It also describes your device (its various connectors and buttons).
2 Device Basics
Your Device
The device provides a simple way to use your 3G/4G Internet connection with any Wi-Fi-enabled
device, and to share your Internet connection with friends and family.
Device Basics
Components of Your Device
Your device consists of these main components:
● Wi-Fi access point
The Wi-Fi access point connects your computers and o
device.
● 3G modem
The 3G modem connects your device to the Internet via the 3G (CDMA
(more widely available, compared to 4G).
● 4G modem
The 4G modem connects your device to the Internet via the 4G (
technology and faster speeds, compared to 3G).
● Ro
uting hardware
The routing hardware handles traffic between the 3G/4G modems, the Wi-Fi access point, and
the Wi-Fi
network.
ther Wi-Fi-enabled devices to your
1X/EVDO) network
WiMAX) network (newer
Device Basics 3
3G and 4G Networks
These wireless networks connect you to the Internet. Depending on your coverage area, you may
have:
● Bo
th 3G and 4G coverage
● Only 3G coverage
● Only 4G coverage.
Your device automatically connects to the fastest network that is a
vailable to you. If you have both 3G
and 4G coverage and your connection happens to get disrupted, your device can automatically
switch to the other network. For more information, see “Configuring the 3G/4G Connection
Preferences” on page 42.
Download speeds
Actual speeds depend on several factors, including network conditions
Wireless mode Maximum downlink speeds Typical downlink speeds
3G (EV-DO Rev. 0)
3G (EV-DO Rev. A)
4G
2.4 Mbps 400–700 kbps
3 Mbps 0.6–1.4 Mbps
10 Mbps 3–6 Mbps
.
Package Contents
Your package includes:
erdrive™ 3G/4G Mobile Hotspot by Sierra Wireless
● Ov
● Ba
ttery compartment cover
● Re
chargeable battery
C charger with USB port
● A
● USB to Micr
o B cable
● Get Started guide
4 Device Basics
Care and Maintenance
As with any electronic device, you should handle this device with care to ensure reliable operation.
Follow these guidelines in using and storing the device:
● Pr
otect the device from liquids, dust, and excessive heat.
● Do
not handle or operate the device while driving or operating a vehicle. Doing so may distract
you from properly operating the vehicle. In some jurisdictions, operating communication
devices while in control of a vehicle is a criminal offense.
Device Basics
● Do not
alter the antenna’s performance.
apply adhesive labels to the device. They may cause the device to overheat and may
About This Guide
This user guide is designed to provide you with all the information you need to install and use
your Overdrive 3G/4G Mobile Hotspot by Sierra Wireless.
Note:
The printed Get Started guide that comes with the device should be sufficient for most installations.
● Chapter 1 (which you are reading) gives you an overview of the device.
● Chapter
Device” on page 7.)
● Chapter 3 p
Device” on page 19.)
● Chapter 4 d
● Chapte
“Settings” on page 67.)
● Chapter 6 con
help. (See “Resources” on page 113 .)
2 describes the buttons, connectors, and other components of the device. (See “Your
rovides step-by-step instructions for setting up the device. (See “Setting up the
escribes common tasks for your device. (See “Using Your Device” on page 25.)
r 5 describes advanced configuration of the device and the browser interface. (See
tains frequently asked questions, troubleshooting tips, and resources for getting
● Chapter
require technical information, as well as safety information, regulatory information, and legal
information. (See “Technical Specifications, Safety Information, and Regulatory Information” on
page 131.)
7 lists the electrical, radio frequency, and other parameters of the device for those who
Device Basics 5
Section 1B
Getting Started
⽧ System Requirements (page 6)
System Requirements
● One or more computers that support Wi-Fi (802.11b/g)
● Web browser (required if you’ll be using the browser interface to view status and to configure
settings). The following browsers are supported:
䡲 Internet Explorer (version 6.0 or higher)
䡲 Mozilla Firefox (version 2.0 or higher)
䡲 Google Chrome (version 2.0.172.28 or higher)
䡲 Apple Safari (version 2.0 or higher)
䡲 Opera version 9.64
● If you’ll be connecting the device through USB:
䡲 Computer running Windows 7, Windows Vista, Windows XP, or Mac (OS X 10.4.x or higher)
䡲 USB 2.0 slot
6 Getting Started
Section 2
Your Device
Section 2A
Your Device
⽧ Battery (page 9)
⽧ Connecting Through USB (page 10)
⽧ Charging the Device (page 11)
⽧ Power Button (page 13)
⽧ LCD (page 16)
⽧ Mute Switch (page 17)
⽧ microSD Card Slot (page 17)
8 Your Device
Battery
The battery compartment is on the back of the device. The battery is replaceable. (If you need a
new battery, visit the Sierra Wireless online store at
Installing the Battery
1. Remove the battery compartment cover.
https://www.sierrawireless.com/eStore.)
You r Device
2. Insert the battery into the device. Make sure the battery contact points are aligned with those
inside the battery compartment.
Your Device 9
3. Replace the battery compartment cover.
Connecting Through USB
Note:
If you’ll be using USB for data transfer (and not just for charging the device), you must install the
device driver. See “Making a Tethered Connection” on page 27.
Use the USB to Micro B cable to connect the device to your computer when:
● Y
ou want to charge the device, but you don’t want to use the AC charger, or the AC charger is not
available.
our computer does not have Wi-Fi.
● Y
● Y
ou want to block others from using the device. (See “Disabling Wi-Fi When Connected Through
USB” on page 90.)
To connect the device to your computer:
1. Insert the larger (USB) end of the USB to Micro B cable into the computer.
2. Insert the other (Micro B) end of the USB to Micro B cable into the USB connector on the side of
the device.
10 Your Device
Charging the Device
You need to recharge your device’s battery periodically. You can continue using your device while
it is charging.
To charge the battery, you have two options, as shown in the drawing below. You can connect the
de
vice to an AC charger (faster way to charge). (See “Using the AC Charger with USB Port” on
page 12.) Alternatively, you can connect the device to a computer (slower way to charge). (See
“Charging Through a Computer” on page 13.)
You r Device
Your Device 11
Using the AC Charger with USB Port
1. Insert the smaller (Micro B) end of the USB to Micro B cable into the USB connector on the side
of the device.
2. Insert the other end of the USB to Micro B cable into the AC charger.
3. Insert the AC charger into an electrical outlet.
When charging, the LCD shows
xx% complete.”
When the device is charged, the LCD shows:
●
●
(if the device is on)
and the message “Fully charged” (if the device is off).
and, if the device is off, displays a message “Charging...
12 Your Device
Charging Through a Computer
Note:
Charging through a computer usually takes longer than charging through the AC charger.
Note:
If you’ll be using USB for data transfer (and not just for charging the device), you must install the
device driver. See “Making a Tethered Connection” on page 27.
Note:
If you’re using Mac OS X 10.4.x, after you connect the device you may see a warning message that
your computer is running on UPS backup battery and that you should perform a computer
shutdown. You can continue with your work. To prevent this message from being displayed, install the
device driver. See “Making a Tethered Connection” on page 27.
You r Device
1. Ensure the computer is turned on.
2. Insert the larger (USB) end of the USB to Micro B cable into the computer.
3. Insert the other (Micro B) end of the USB to Micro B cable into the USB connector on the
side of the device.
When charging, the LCD shows the animated icon
When the device is charged, the LCD shows
.
.
Power Button
Turning Your Device On and Off
Turning Your Device On
1. Ensure that:
䡲 The
device has a charged battery inserted.
— or —
䡲 The
device is connected to the AC charger or a computer (through the USB to Micro B
cable), as shown in the drawing on page 11 .
Your Device 13
2. If the device LCD is blank, press and hold the power button for two seconds.
Turning Your Device Off
ess and hold the power button for 2 seconds.
䊳 Pr
Using the Power Button to Determine the Device State
The power button on the device also indicates the device’s status, as shown in the following table.
Power button
Not lit
Lit, flashing (approximately
every 4
Lit, flashing (approximately
every 30
seconds)
seconds)
Description You r a ction
The device is turned off, and may or
may not be charging.
The device is turned on, but you have
turned off the LED.
The device is turned on, and the LED
is enabled.
The device is in standby (low power)
mode.
The following are off: LCD, Wi-Fi
adio, 3G/4G radios.
r
For more information, see “Standby
(Low Power) Mode” on page 46
.
To turn the device on, press and
hold the power button
seconds.
[OPTIONAL]: Turn on the LED. See
“Enabling and Disabling the LED”
on page 70
No action required.
To exit standby mode:
Connect the device to the AC
harger or computer, through the
c
USB to Micro B cable.
— or —
Press the power button
.
for two
.
14 Your Device
Controlling the Device Using the Power Button
Type of press Result
● Removes device from standby (low power) mode.
● Wakes up (turns on) the LCD if the LCD was enabled but dormant.
Quick press
Quick double-press
(The LCD turns dark, after a configurable time of inactivity.)
● Confirms or acknowledges a displayed message.
● Turns off display of the Wi-Fi network name and password.
● Wakes up (turns on) the LCD if the LCD was enabled but dormant.
(The LCD turns dark, after a configurable time of inactivity.)
● Briefly displays the Wi-Fi network name and password. (See “Wi-Fi
Password Reminder” on page 86
.)
Long press (press and
hold for two
seconds)
Turns the device on or off.
You r Device
Your Device 15
LCD
ABCDF
I
H
GE
If the LCD is not lit, see “Turning Your Device On” on page 13.
Interpreting the LCD
The LCD shows icons and text that reflect the status of the device and your connection.
A
Signal strength
B
3G/4G status
C
Roaming indicator
D
Alerts
E
GPS
F
Number of Wi-Fi users
G
Battery status
H
Device name. Message area.
I
Amount of data transferred; connection duration. Message area.
Tip:
Most of the LCD icons and messages are also shown on the Virtual Device and Mini Window. (See
“Virtual Device” on page 32 and “Mini Window” on page 32, and “Messages Displayed on the
Device LCD” on page 125 .)
16 Your Device
Mute Switch
The mute switch is used to turn on or off sounds from the device. The mute switch is located on
the side of the device:
Tip:
You can also disable sounds through the home page. See “Sounds Information and Settings” on
page 48.
microSD Card Slot
Your device supports a microSD™ card (sold separately) for file sharing and transfer or storage.
The microSD slot is located on the same side of the device as the USB connector. Your computer
r
ecognizes the microSD card as a removable storage device. The device supports microSD cards
up to 16 GB.
Note:
Using microSD cards larger than 16 GB can cause data loss and damage your device.
You r Device
Your Device 17
Section 3
Setting up the Device
Section 3A
Setting Up Your Device
⽧ Setting Up Your Device on Your Account (page 20)
⽧ Setting Up the De
Setting Up Your Device on Your Account
Normally your device will be set up on your Sprint account at the time of purchase.
To verify that your device is set up on your Sprint account:
1. Log in to your account at www.sprint.com by entering your username and password.
2. Confirm that the Overdrive 3G/4G Mobile Hotspot is on your account with a Mobile Broadband
connection plan.
vice (page 20)
If you don’t see your device listed, you will need
setting up the device on your account. (See “Contacting Customer Service” on page 114 .) Have the
following available before calling:
our Sprint account information.
● Y
● The E
SN number of your device (displayed on the packaging, on the device [under the battery],
and at
Advanced settings > Device > About).
to contact Sprint Customer Service to complete
Setting Up the Device
1. Install the battery, as described in “Installing the Battery” on page 9.
2. Connect the device to the AC charger, as described in “Using the AC Charger with USB Port” on
page 12.
3. Plug the AC charger into an electrical outlet.
4. Important: Charge the device until the battery icon is full ( ).
Connecting to the Network
1.
Ensure you are in the Sprint 3G or 4G coverage area (not roaming).
2. If you have a LAN connection, disconnect it.
3. Ensure your computer’s Wi-Fi is turned on.
20 Setting up the Device
4. If the device LCD displays “Charging”, “Charged”, or “Powered off,” press and hold the power
button
for two seconds.
5. Wait until the device LCD displays “Connect your computer to Wi-Fi network,” followed by the
network name (SSID) and password. This may take several seconds.
6. On your computer, connect to the Wi-Fi network listed on the device LCD. If you don’t know
how to do this, see “How Do I Connect to Wi-Fi?” on page 116 . After you’ve connected to the
Wi-Fi network, the device LCD displays “Op
en any web page to continue setup.”
7. Open your Web browser. The “Welcome to your Overdrive” window opens.
Note:
This window displays the administrator password and the address of the device home page. Please
remember this information or write it down in a safe place.
This window provides several options.
o keep the default settings of the device, click one of the following:
● T
䡲
The Internet (to start surfing)
䡲
My Overdrive’s home page (to view the device status, customize settings). Proceed to
“Activating and Using Your Network Service” on page 24 .
● T
o change security settings, click Set up my Overdrive.
Changing the Password and Settings
During the device setup, you can select Set up my Overdrive to change the settings for the:
●
Administrator password — This password is used to log in to the home page, where you can
view and customize your device settings. The default password is “password.” Choose
something easy-to-remember (yet not easily guessed by others). If you forget this password,
you’ll need to reset the device to its default settings and go through the device setup (as
described in “Setting Up the Device” on page 20).
Your administrator password must be 1–20 characters long.
●
Wi-Fi network name (SSID) — This name is visible to other Wi-Fi-enabled devices, and is used
to identify your Wi-Fi network. The length of the Wi-Fi network name (SSID) depends on other
settings of the browser interface. (See the Help bubble that’s displayed when you move the
cursor to the SSID input field.)
Setting up the Device
Setting up the Device 21
●
Wi-Fi security — The default setting is WEP 64 Bit Open. To select another option, click More
options. See “Wi-Fi Security Options” on page 22.
Wi-Fi password — The maximum length of this field is determined by the Wi-Fi security option (the
●
previous item). (See the Help bubble that’s displayed when you move the cursor to the Wi-Fi
password field.)
If you’ll be sharing your Internet connection with others, y
ou’ll have to give the Wi-Fi password to
others; don’t use your banking or other important passwords. Also, don’t use a password that’s
easily guessed by others.
From this window you can also enable the Password Reminder featur
e, which is useful if you forget
the Wi-Fi password. See “Wi-Fi Password Reminder” on page 86.
Tip:
Help information on each field appears (in a bubble) when you move the cursor into the field.
You can display this window any time, by clicking
Admin Setup ( ) in the browser interface.
After you change the settings and click Submit, the device restarts and displays updated information
on its LCD. Follow the instructions on the LCD, and proceed to “Your Device is Now Restarting” on
page 24.
Wi-Fi Security Options
If you click
More options (after having clicked Set up my Overdrive, during the device setup), a window
with four Wi-Fi security options opens.
Note:
All the devices used with the Overdrive 3G/4G Mobile Hotspot must support the selected security
type.
Going from no security to stronger security, the options are:
●
None — No security (no password is required to access the Wi-Fi network); not recommended.
Anyone may access your device and use your Internet connection (you are responsible for
payment for data usage).
●
WEP-64 Bit — Lower security. Works with older and newer Wi-Fi devices. Recommended only if any
of your devices don’t support WPA or WPA2.
●
WPA-Personal — A strong security standard, supported by most Wi-Fi devices.
●
WPA2-Personal — A stronger, newer security standard. Limited to newer Wi-Fi devices.
If the above options don’t meet your requirements, click
I don’t see what I want....
22 Setting up the Device
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