Sierra Wireless MHS802 User Manual

AirCard W802S Personal Hotspot

User Guide

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Important Notice

Safety and Hazards

Due to the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost. Although significant delays or losses of data are rare when wireless devices such as the Sierra Wireless modem are used in a normal manner with a well-constructed network, the Sierra Wireless modem should not be used in situations where failure to transmit or receive data could result in damage of any kind to the user or any other party, including but not limited to personal injury, death, or loss of property. Sierra Wireless accepts no responsibility for damages of any kind resulting from delays or errors in data transmitted or received using the Sierra Wireless modem, or for failure of the Sierra Wireless modem to transmit or receive such data.

Do not operate the Sierra Wireless modem in areas where blasting is in progress, where explosive atmospheres may be present, near medical equipment, near life support equipment, or any equipment which may be susceptible to any form of radio interference. In such areas, the Sierra Wireless modem MUST BE

POWERED OFF. The Sierra Wireless modem can transmit signals that could

interfere with this equipment.

Do not operate the Sierra Wireless modem in any aircraft, whether the aircraft is on the ground or in flight. In aircraft, the Sierra Wireless modem MUST BE

POWERED OFF. When operating, the Sierra Wireless modem can transmit

signals that could interfere with various onboard systems.

Limitation of Liability

Note: Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open. Sierra Wireless modems may be used at this time.

The driver or operator of any vehicle should not operate the Sierra Wireless modem while in control of a vehicle. Doing so will detract from the driver or operator's control and operation of that vehicle. In some states and provinces, operating such communications devices while in control of a vehicle is an offence.

The information in this manual is subject to change without notice and does not represent a commitment on the part of Sierra Wireless. SIERRA WIRELESS AND ITS AFFILIATES SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS PRODUCT, EVEN IF SIERRA WIRELESS AND/OR ITS AFFILIATES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY.

Notwithstanding the foregoing, in no event shall Sierra Wireless and/or its affiliates aggregate liability arising under or in connection with the Sierra Wireless product, regardless of the number of events, occurrences, or claims giving rise to liability, be in excess of the price paid by the purchaser for the Sierra Wireless product.

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Patents Portions of this product may be covered by some or all of the following US

patents:

5,515,013 5,629,960 5,845,216 5,847,553 5,878,234 5,890,057 5,929,815 6,169,884 6,191,741 6,199,168 6,339,405 6,359,591 6,400,336 6,516,204 6,561,851 6,643,501 6,653,979 6,697,030 6,785,830 6,845,249 6,847,830 6,876,697 6,879,585 6,886,049 6,968,171 6,985,757 7,023,878 7,053,843 7,106,569 7,145,267 7,200,512 7,295,171 7, 287,162 D442,170 D459,303 D599,256 D560,911

and other patents pending.

This product includes technology licensed from QUALCOMM

Manufactured or sold by Sierra Wireless or its licensees under one or more patents licensed from InterDigital Group.

Licenses A large amount of the source code to this product is available under licenses

which are both free and open source. Most is available under the GNU General Public License.

The remainder of the open source software which is not under the GPL is available under one of a variety of more permissive licenses. Those that require reproduction of the license text in the distribution are listed in the sections that follow (starting on page 10).

GNU General Public License

Version 2, June 1991

Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed.

Preamble

The licenses for most software are designed to take away your freedom to share and change it. By contrast, the GNU General Public License is intended to guarantee your freedom to share and change free software--to make sure the software is free for all its users. This General Public License applies to most of the Free Software Foundation's software and to any other program whose authors commit to using it. (Some other Free Software Foundation software is covered by the GNU Library General Public License instead.) You can apply it to your programs, too.

When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software (and charge for this service if you wish), that you receive source code or can get it if you want it, that you can change the software or use pieces of it in new free programs; and that you know you can do these things.

To protect your rights, we need to make restrictions that forbid anyone to deny you these rights or to ask you to surrender the rights. These restrictions translate to certain responsibilities for you if you distribute copies of the software, or if you modify it.

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For example, if you distribute copies of such a program, whether gratis or for a fee, you must give the recipients all the rights that you have. You must make sure that they, too, receive or can get the source code. And you must show them these terms so they know their rights.

We protect your rights with two steps: (1) copyright the software, and (2) offer you this license which gives you legal permission to copy, distribute and/or modify the software.

Also, for each author’s protection and ours, we want to make certain that everyone understands that there is no warranty for this free software. If the software is modified by someone else and passed on, we want its recipients to know that what they have is not the original, so that any problems introduced by others will not reflect on the original authors' reputations.

Finally, any free program is threatened constantly by software patents. We wish to avoid the danger that redistributors of a free program will individually obtain patent licenses, in effect making the program proprietary. To prevent this, we have made it clear that any patent must be licensed for everyone's free use or not licensed at all.

The precise terms and conditions for copying, distribution and modification follow.

GNU GENERAL PUBLIC LICENSE

TERMS AND CONDITIONS FOR COPYING, DISTRIBUTION AND MODIFICATION

0. This License applies to any program or other work which contains a notice placed by the copyright holder saying it may be distributed under the terms of this General Public License. The “Program”, below, refers to any such program or work, and a “work based on the Program” means either the Program or any derivative work under copyright law: that is to say, a work containing the Program or a portion of it, either verbatim or with modifications and/or translated into another language. (Hereinafter, translation is included without limitation in the term “modification”.) Each licensee is addressed as “you”.

Activities other than copying, distribution and modification are not covered by this License; they are outside its scope. The act of running the Program is not restricted, and the output from the Program is covered only if its contents constitute a work based on the Program (independent of having been made by running the Program). Whether that is true depends on what the Program does.

1. You may copy and distribute verbatim copies of the Program’s source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice and disclaimer of warranty; keep intact all the notices that refer to this License and to the absence of any warranty; and give any other recipients of the Program a copy of this License along with the Program.

You may charge a fee for the physical act of transferring a copy, and you may at your option offer warranty protection in exchange for a fee.

2. You may modify your copy or copies of the Program or any portion of it, thus forming a work based on the Program, and copy and distribute such modifications or work under the terms of Section 1 above, provided that you also meet all of these conditions: a) You must cause the modified files to carry prominent notices

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stating that you changed the files and the date of any change. b) You must cause any work that you distribute or publish, that in whole or in part contains or is derived from the Program or any part thereof, to be licensed as a whole at no charge to all third parties under the terms of this License. c) If the modified program normally reads commands interactively when run, you must cause it, when started running for such interactive use in the most ordinary way, to print or display an announcement including an appropriate copyright notice and a notice that there is no warranty (or else, saying that you provide a warranty) and that users may redistribute the program under these conditions, and telling the user how to view a copy of this License. (Exception: if the Program itself is interactive but does not normally print such an announcement, your work based on the Program is not required to print an announcement.)

These requirements apply to the modified work as a whole. If identifiable sections of that work are not derived from the Program, and can be reasonably considered independent and separate works in themselves, then this License, and its terms, do not apply to those sections when you distribute them as separate works. But when you distribute the same sections as part of a whole which is a work based on the Program, the distribution of the whole must be on the terms of this License, whose permissions for other licensees extend to the entire whole, and thus to each and every part regardless of who wrote it.

Thus, it is not the intent of this section to claim rights or contest your rights to work written entirely by you; rather, the intent is to exercise the right to control the distribution of derivative or collective works based on the Program.

In addition, mere aggregation of another work not based on the Program with the Program (or with a work based on the Program) on a volume of a storage or distribution medium does not bring the other work under the scope of this License.

3. You may copy and distribute the Program (or a work based on it, under Section

2) in object code or executable form under the terms of Sections 1 and 2 above provided that you also do one of the following: a) Accompany it with the complete corresponding machine-readable source code, which must be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange; or, b) Accompany it with a written offer, valid for at least three years, to give any third party, for a charge no more than your cost of physically performing source distribution, a complete machine-readable copy of the corresponding source code, to be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange; or, c) Accompany it with the information you received as to the offer to distribute corresponding source code. (This alternative is allowed only for noncommercial distribution and only if you received the program in object code or executable form with such an offer, in accord with Subsection b above.)

The source code for a work means the preferred form of the work for making modifications to it. For an executable work, complete source code means all the source code for all modules it contains, plus any associated interface definition files, plus the scripts used to control compilation and installation of the executable. However, as a special exception, the source code distributed need not include anything that is normally distributed (in either source or binary form) with the major components (compiler, kernel, and so on) of the operating system on which the executable runs, unless that component itself accompanies the executable.

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If distribution of executable or object code is made by offering access to copy from a designated place, then offering equivalent access to copy the source code from the same place counts as distribution of the source code, even though third parties are not compelled to copy the source along with the object code.

4. You may not copy, modify, sublicense, or distribute the Program except as expressly provided under this License. Any attempt otherwise to copy, modify, sublicense or distribute the Program is void, and will automatically terminate your rights under this License. However, parties who have received copies, or rights, from you under this License will not have their licenses terminated so long as such parties remain in full compliance.

5. You are not required to accept this License, since you have not signed it. However, nothing else grants you permission to modify or distribute the Program or its derivative works. These actions are prohibited by law if you do not accept this License. Therefore, by modifying or distributing the Program (or any work based on the Program), you indicate your acceptance of this License to do so, and all its terms and conditions for copying, distributing or modifying the Program or works based on it.

6. Each time you redistribute the Program (or any work based on the Program), the recipient automatically receives a license from the original licensor to copy, distribute or modify the Program subject to these terms and conditions. You may not impose any further restrictions on the recipients' exercise of the rights granted herein. You are not responsible for enforcing compliance by third parties to this License.

7. If, as a consequence of a court judgment or allegation of patent infringement or for any other reason (not limited to patent issues), conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License. If you cannot distribute so as to satisfy simultaneously your obligations under this License and any other pertinent obligations, then as a consequence you may not distribute the Program at all. For example, if a patent license would not permit royalty-free redistribution of the Program by all those who receive copies directly or indirectly through you, then the only way you could satisfy both it and this License would be to refrain entirely from distribution of the Program.

If any portion of this section is held invalid or unenforceable under any particular circumstance, the balance of the section is intended to apply and the section as a whole is intended to apply in other circumstances.

It is not the purpose of this section to induce you to infringe any patents or other property right claims or to contest validity of any such claims; this section has the sole purpose of protecting the integrity of the free software distribution system, which is implemented by public license practices. Many people have made generous contributions to the wide range of software distributed through that system in reliance on consistent application of that system; it is up to the author/ donor to decide if he or she is willing to distribute software through any other system and a licensee cannot impose that choice.

This section is intended to make thoroughly clear what is believed to be a consequence of the rest of this License.

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8. If the distribution and/or use of the Program is restricted in certain countries either by patents or by copyrighted interfaces, the original copyright holder who places the Program under this License may add an explicit geographical distribution limitation excluding those countries, so that distribution is permitted only in or among countries not thus excluded. In such case, this License incorporates the limitation as if written in the body of this License.

9. The Free Software Foundation may publish revised and/or new versions of the General Public License from time to time. Such new versions will be similar in spirit to the present version, but may differ in detail to address new problems or concerns.

Each version is given a distinguishing version number. If the Program specifies a version number of this License which applies to it and “any later version”, you have the option of following the terms and conditions either of that version or of any later version published by the Free Software Foundation. If the Program does not specify a version number of this License, you may choose any version ever published by the Free Software Foundation.

10. If you wish to incorporate parts of the Program into other free programs whose distribution conditions are different, write to the author to ask for permission. For software which is copyrighted by the Free Software Foundation, write to the Free Software Foundation; we sometimes make exceptions for this. Our decision will be guided by the two goals of preserving the free status of all derivatives of our free software and of promoting the sharing and reuse of software generally.

NO WARRANTY

11. BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE, THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT PERMITTED BY APPLICABLE LAW. EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR OTHER PARTIES PROVIDE THE PROGRAM “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU. SHOULD THE PROGRAM PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION.

12. IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER, OR ANY OTHER PARTY WHO MAY MODIFY AND/OR REDISTRIBUTE THE PROGRAM AS PERMITTED ABOVE, BE LIABLE TO YOU FOR DAMAGES, INCLUDING ANY GENERAL, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PROGRAM (INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS), EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

END OF TERMS AND CONDITIONS

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How to Apply These Terms to Your New Programs

If you develop a new program, and you want it to be of the greatest possible use to the public, the best way to achieve this is to make it free software which everyone can redistribute and change under these terms.

To do so, attach the following notices to the program. It is safest to attach them to the start of each source file to most effectively convey the exclusion of warranty; and each file should have at least the "copyright" line and a pointer to where the full notice is found.

<one line to give the program's name and a brief idea of what it does.> Copyright (C) <year> <name of author>

This program is free software; you can redistribute it and/or modify it under the terms of the GNU General Public License as published by the Free Software Foundation; either version 2 of the License, or (at your option) any later version.

This program is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.

You should have received a copy of the GNU General Public License along with this program; if not, write to the Free Software Foundation, Inc., 51 Franklin St, Fifth Floor, Boston, MA 02110-1301 USA

Also add information on how to contact you by electronic and paper mail.

If the program is interactive, make it output a short notice like this when it starts in an interactive mode:

Gnomovision version 69, Copyright (C) year name of author

Gnomovision comes with ABSOLUTELY NO WARRANTY; for details type 'show w'.

This is free software, and you are welcome to redistribute it under certain conditions; type 'show c' for details.

The hypothetical commands ‘show w’ and ‘show c’ should show the appropriate parts of the General Public License. Of course, the commands you use may be called something other than ‘show w’ and ‘show c’; they could even be mouseclicks or menu items--whatever suits your program.

You should also get your employer (if you work as a programmer) or your school, if any, to sign a "copyright disclaimer" for the program, if necessary. Here is a sample; alter the names:

Yoyodyne, Inc., hereby disclaims all copyright interest in the program ‘Gnomovision’ (which makes passes at compilers) written by James Hacker.

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This General Public License does not permit incorporating your program into proprietary programs. If your program is a subroutine library, you may consider it more useful to permit linking proprietary applications with the library. If this is what you want to do, use the GNU Library General Public License instead of this License.

iPerf License

Iperf performance test

Mark Gates

Ajay Tirumala

Jim Ferguson

Jon Dugan

<signature of Ty Coon>, 1 April 1989 Ty Coon, President of Vice

Feng Qin

Kevin Gibbs

John Estabrook

National Laboratory for Applied Network Research

National Center for Supercomputing Applications

University of Illinois at Urbana-Champaign

http://www.ncsa.uiuc.edu

Permission is hereby granted, free of charge, to any person obtaining a copy of this software (Iperf) and associated documentation files (the “Software”), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:

Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimers.

Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimers in the documentation and/or other materials provided with the distribution.

Neither the names of the University of Illinois, NCSA, nor the names of its contributors may be used to endorse or promote products derived from this Software without specific prior written permission. THE SOFTWARE IS PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND

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NONINFRINGEMENT. IN NO EVENT SHALL THE CONTIBUTORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.

miniupnpd License

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

• Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.

• Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.

• The name of the author may not be used to endorse or promote products derived from this software without specific prior written permission.

THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS “AS IS” AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

OpenSSL License

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.

2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.

3. All advertising materials mentioning features or use of this software must display the following acknowledgment:

4. “This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit. (http://www.openssl.org/)”

5. The names “OpenSSL Toolkit” and “OpenSSL Project” must not be used to endorse or promote products derived from this software without prior written

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6. Products derived from this software may not be called “OpenSSL” nor may

7. Redistributions of any form whatsoever must retain the following acknowl-

THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT “AS IS” AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

permission. For written permission, please contact opensslcore@openssl.org.

“OpenSSL” appear in their names without prior written permission of the OpenSSL Project.

edgment:

“This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/)”

This product includes cryptographic software written by Eric Young (eay@cryptsoft.com). This product includes software written by Tim Hudson (tjh@cryptsoft.com).

Original SSLeay License

This package is an SSL implementation written by Eric Young (eay@cryptsoft.com).

The implementation was written so as to conform with Netscapes SSL.

This library is free for commercial and non-commercial use as long as the following conditions are aheared to. The following conditions apply to all code found in this distribution, be it the RC4, RSA, lhash, DES, etc., code; not just the SSL code. The SSL documentation included with this distribution is covered by the same copyright terms except that the holder is Tim Hudson (tjh@cryptsoft.com).

Copyright remains Eric Young's, and as such any Copyright notices in the code are not to be removed. If this package is used in a product, Eric Young should be given attribution as the author of the parts of the library used. This can be in the form of a textual message at program startup or in documentation (online or textual) provided with the package.

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

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1. Redistributions of source code must retain the copyright notice, this list of conditions and the following disclaimer.

3. All advertising materials mentioning features or use of this software must display the following acknowledgement:

“This product includes cryptographic software written by Eric Young (eay@cryptsoft.com)”

The word ‘cryptographic’ can be left out if the rouines from the library being used are not cryptographic related :-).

4. If you include any Windows specific code (or a derivative thereof) from the apps directory (application code) you must include an acknowledgement:

“This product includes software written by Tim Hudson (tjh@cryptsoft.com)”

THIS SOFTWARE IS PROVIDED BY ERIC YOUNG “AS IS” AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

The licence and distribution terms for any publically available version or derivative of this code cannot be changed. i.e. this code cannot simply be copied and put under another distribution licence [including the GNU Public Licence.]

PPPD License

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.

3. The name “Carnegie Mellon University” must not be used to endorse or promote products derived from this software without prior written permission. For permission or any legal details, please contact

Office of Technology Transfer

Carnegie Mellon University

5000 Forbes Avenue

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4. Redistributions of any form whatsoever must retain the following acknowl-

CARNEGIE MELLON UNIVERSITY DISCLAIMS ALL WARRANTIES WITH REGARD TO THIS SOFTWARE, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS, IN NO EVENT SHALL CARNEGIE MELLON UNIVERSITY BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

1. Redistributions of source code must retain the above copyright notice, this list

2. The name(s) of the authors of this software must not be used to endorse or

3. Redistributions of any form whatsoever must retain the following acknowl-

Pittsburgh, PA 15213-3890

(412) 268-4387, fax: (412) 268-7395

tech-transfer@andrew.cmu.edu

edgment:

“This product includes software developed by Computing Services at Carnegie Mellon University (http://www.cmu.edu/computing/).”

of conditions and the following disclaimer.

promote products derived from this software without prior written permission.

edgment:

“This product includes software developed by Paul Mackerras <paulus@samba.org>”.

THE AUTHORS OF THIS SOFTWARE DISCLAIM ALL WARRANTIES WITH REGARD TO THIS SOFTWARE, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS, IN NO EVENT SHALL THE AUTHORS BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.

PPPStats License

Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms and that any documentation, advertising materials, and other materials related to such distribution and use acknowledge that the software was developed by the University of California, Berkeley. The name of the University may not be used to endorse or promote products derived from this software without specific prior written permission.

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THIS SOFTWARE IS PROVIDED “AS IS” AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTIBILITY AND FITNESS FOR A PARTICULAR PURPOSE.

PPPDump License

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.

3. The name(s) of the authors of this software must not be used to endorse or promote products derived from this software without prior written permission.

4. Redistributions of any form whatsoever must retain the following acknowledgment:

“This product includes software developed by Paul Mackerras <paulus@samba.org>”.

SSH2 License

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.

Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.

Neither the name of the copyright holder nor the names of any other contributors may be used to endorse or promote products derived from this software without specific prior written permission.

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UUID License

This file is part of OSSP uuid, a library for the generation of UUIDs which can found at http://www.ossp.org/pkg/lib/uuid/

Permission to use, copy, modify, and distribute this software for any purpose with or without fee is hereby granted, provided that the above copyright notice and this permission notice appear in all copies.

THIS SOFTWARE IS PROVIDED “AS IS” AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.

IN NO EVENT SHALL THE AUTHORS AND COPYRIGHT HOLDERS AND THEIR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

Zlib License

This software is provided ‘as-is’, without any express or implied warranty. In no event will the authors be held liable for any damages arising from the use of this software.

Permission is granted to anyone to use this software for any purpose, including commercial applications, and to alter it and redistribute it freely, subject to the following restrictions:

1. The origin of this software must not be misrepresented; you must not claim that you wrote the original software. If you use this software in a product, an

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acknowledgment in the product documentation would be appreciated but is not required.

2. Altered source versions must be plainly marked as such, and must not be

misrepresented as being the original software.

3. This notice may not be removed or altered from any source distribution.

Jean-loup Gailly

Mark Adler

Copyright © 2010 Sierra Wireless. All rights reserved.

Trademarks AirCard and “Heart of the Wireless Machine” are registered trademarks of Sierra

Wireless. AirPrime, AirLink, AirVantage, Sierra Wireless, the Sierra Wireless logo, TRU-Install, and the red wave design are trademarks of Sierra Wireless.

Windows Corporation.

Macintosh and Mac OS are trademarks of Apple Inc., registered in the U.S. and other countries.

QUALCOMM under license.

and Windows Vista® are registered trademarks of Microsoft

is a registered trademark of QUALCOMM Incorporated. Used

Contact Information

Additional Information and

Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.

Wi-Fi, WPA, and WPA2 are registered marks of the Wi-Fi Alliance.

QUALCOMM® is a registered trademark of QUALCOMM Incorporated.

Other trademarks are the property of their respective owners.

Sales Desk: Phone: 1-604-232-1488

Hours: 8:00 E-mail: sales@sierrawireless.com

Post: Sierra Wireless

13811 Wireless Way Richmond, BC

Canada V6V 3A4 Fax: 1-604-231-1109 Web: www.sierrawireless.com

For up-to-date product descriptions, documentation, application notes, firmware upgrades, troubleshooting tips, and press releases, visit www.sierrawireless.com.

AM to 5:00 PM Pacific Time

Updates

Rev 1 Oct.10 17

AirCard W802S User Guide

Revision History

Revision number

1 Oct 10 Initial release

Release date

Changes

18 2400092

Device Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Components of your device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

3G and 4G Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Available accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Care and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Getting Started With Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Installing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Connecting Through USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Charging the Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Using the AC Charger with USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Charging Through a Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Turning Your Device On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Turning Your Device Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Using the Power Button to Determine the Device State . . . . . . . . . . . . .34

Controlling the Device Using the Power Button . . . . . . . . . . . . . . . . . . . .34

LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Interpreting the LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Mute Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

microSD Card Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Installing and Setting Up the Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Setting Up the Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Connecting to the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Rev 1 Oct.10 19

AirCard W802S User Guide

Changing the Password and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Activating and Using Your Network Service . . . . . . . . . . . . . . . . . . . . . . 41

Using Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Connecting Through USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

TRU-Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Requirements for a USB Tethered Connection . . . . . . . . . . . . . . . . . . . . 43

Making a Tethered Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Browser Interface Home Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Displaying the Home Page of the Device . . . . . . . . . . . . . . . . . . . . . . . . 46

Logging On as an Administrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Virtual Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Mini Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Turning Your Device Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Displaying Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

3G Activation Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

3G Network Update Available . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

SD Card Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Software Update Available . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Your Network Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Launching Your Network Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Sharing Your Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Ending Your Network Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Vertical Row (of Icons and Text) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Signal Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Mobile Broadband Information and Settings . . . . . . . . . . . . . . . . . . . . . . 54

3G Roaming Information and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Alert Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Wi-Fi Users Information and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Battery Information and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Internet Connection Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

microSD Card Information and Settings . . . . . . . . . . . . . . . . . . . . . . . . . 58

Sounds Information and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

20 2400092

Contents

Home Page Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Buttons Along the Top of the Home Page . . . . . . . . . . . . . . . . . . . . . . . .60

Buttons Below the Virtual Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Using the microSD Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Before Using the microSD Card Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Inserting a microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Removing a microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Accessing the microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Automatically Checking for Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Manually Checking for Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Upgrade Firmware From a File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Viewing Device Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Reset Button. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Restarting the Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Power Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Battery and USB Power Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

AC Power Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Configuring the LCD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Turning the LCD On or Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Setting the LCD Timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Setting the LCD Brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Enabling and Disabling the LED. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Sounds. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Enabling and Disabling Sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Enabling and Disabling Sounds for Specific Events . . . . . . . . . . . . . . . .75

Low Battery Alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Critical Battery Level Alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Changing the Administrator Password . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Automatic Login ("Remember Me") . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

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Advanced Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Accessing the Advanced Settings Window . . . . . . . . . . . . . . . . . . . . . . . 78

Device Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

WAN Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Wi-Fi Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Configuring the Wi-Fi Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

SSID (Wi-Fi Network Name) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Wi-Fi Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Host Name (Device Name) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Setting the Maximum Number of Wi-Fi Users . . . . . . . . . . . . . . . . . . . . . 92

Wi-Fi Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Disabling Wi-Fi When Connected Through USB . . . . . . . . . . . . . . . . . . . 93

Configuring 3G/4G. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Viewing 3G Activation Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

3G Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Resetting the 3G/4G Configuration to Default Settings . . . . . . . . . . . . . . 94

Configuring the Router Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Basic Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

LAN Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Port Forward Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Port Trigger Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

DMZ Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Resetting the Software to Default Settings . . . . . . . . . . . . . . . . . . . . . . 105

Exporting and Importing Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Exporting Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Importing Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Logs Available . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Connection History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

System Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Setting the Method Used for Time Acquisition . . . . . . . . . . . . . . . . . . . 109

Setup Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Welcome to Your Device Window - Select an Option . . . . . . . . . . . . . . 110

22 2400092

Contents

Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Visiting the <Carrier_Name> Website . . . . . . . . . . . . . . . . . . . . . . . . . .111

Contacting Customer Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

How Can I Tell I'm Connected to 3G/4G? . . . . . . . . . . . . . . . . . . . . . . .112

How Do I Connect to Wi-Fi? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

Is Roaming on 4G Supported? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

What Do I Do if I Forgot the Wi-Fi Password? . . . . . . . . . . . . . . . . . . . .112

What Do I Do if I Forgot the Administrator Password? . . . . . . . . . . . . .113

How Do I Access My Corporate Network Through a VPN? . . . . . . . . . .113

Are Terminal Sessions Supported? . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Extending Battery Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Device Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Improving Signal Strength . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Improving 3G Network Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

Improving Wi-Fi Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

Security Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

Finding the MAC Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

Finding the IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

General tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

LCD Is Dark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

Insufficient Signal Strength . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

Messages Displayed on the Device LCD . . . . . . . . . . . . . . . . . . . . . . . .119

Cannot Connect to Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121

Cannot Display the Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122

Cannot Connect to the 3G/4G Network . . . . . . . . . . . . . . . . . . . . . . . . .123

Cannot Check for Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

Sounds are Enabled, but the Device Doesn't Generate Any Sounds . .123

Rev 1 Oct.10 23

AirCard W802S User Guide

Technical Specifications, Safety Information, and

Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

LED Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Radio Frequency and Electrical Specifications . . . . . . . . . . . . . . . . . . . 125

Software Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Mechanical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

24 2400092

1: Device Basics

Your AirCard W802S personal hotspot allows you to easily connect to the Internet and to share your 3G/4G connection with others.

This user guide describes how to set up your device and use the browser interface to:

• View the status of your device.

• View and change the settings of your device and the browser

interface.

It also describes your device (its various connectors and buttons).

Your Device

The AirCard W802S personal hotspot provides a simple way to use your 3G/4G Internet connection with any Wi-Fi-enabled device, and to share your Internet connection with friends and family.

Rev 1 Oct.10 25

AirCard W802S User Guide

Components of your device

Your device consists of these main components:

• Wi-Fi access point

• 3G modem

• 4G modem

• Routing hardware

3G and 4G Networks

These wireless networks connect you to the Internet. Depending on your coverage area, you may have:

• Both 3G and 4G coverage

• Only 3G coverage

• Only 4G coverage.

The Wi-Fi access point connects your computers and other Wi-Fi-enabled devices to your device.

The 3G modem connects your device to the Internet via the 3G (CDMA 1X/ EVDO) network (more widely available, compared to 4G).

The 4G modem connects your device to the Internet via the 4G (WiMAX) network (newer technology and faster speeds, compared to 3G).

The routing hardware handles traffic between the 3G/4G modems, the Wi-Fi access point, and the Wi-Fi network.

Your device automatically connects to the fastest network that is available to you. If you have both 3G and 4G coverage and your connection happens to get disrupted, your device can automatically switch to the other network. For more information, see "Configuring the 3G/4G Connection Preferences" on page 54.

Download speeds

Actual speeds depend on several factors, including network conditions.

Wireless mode Maximum downlink

speeds

3G (EV-DO Rev 0) 2.4 Mbps 400-700 kbps 3G (EV-DO Rev A) 3 Mbps 0.6-1.4 Mbps 4G 10 Mbps 3-6 Mbps

Note: You can get even higher download speeds, by using the optional Home Crib (available for purchase separately).

Typical downlink speeds

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Device Basics

Package Contents

Your package includes:

• AirCard W802S personal hotspot by Sierra Wireless

• Battery compartment cover

• Rechargeable battery

• Power adapter

• USB cable

• Quick Start guide

Available accessories

The following accessories are available for purchase separately:

• Home Crib—improves download speeds, and also charges the device.

• High-capacity battery

To purchase them, please visit https://www.sierrawireless.com/eStore/. Other accessories may also be available.

Care and Maintenance

As with any electronic device, you should handle this device with care to ensure reliable operation. Follow these guidelines in using and storing the device:

• Protect the device from liquids, dust, and excessive heat.

• Do not handle or operate the device while driving or operating a vehicle.

Doing so may distract you from properly operating the vehicle. In some jurisdictions, operating communication devices while in control of a vehicle is a criminal offense.

• Do not apply adhesive labels to the device. They may cause the device to overheat and may alter the antenna's performance.

About This Guide

This user guide provides you with all the information you'll need to install and use your AirCard W802S personal hotspot.

The printed Quick Start guide that comes with the AirCard W802S personal hotspot should be sufficient for most installations.

• Chapter 1 (which you are reading) gives you an overview of the device.

• Chapter 2 describes the buttons, connectors, and other components of the

device. (See "Your Device" on page 29).

• Chapter 3 provides step-by-step instructions for setting up the device. (See

"Installing and Setting Up the Device" on page 37).

• Chapter 4 describes common tasks for your device. (See "Using Your Device" on page 43).

• Chapter 5 describes advanced configuration of the device and the browser interface. (See "Settings" on page 73).

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AirCard W802S User Guide

• Chapter 6 contains frequently asked questions, troubleshooting tips, and

• Chapter 7 lists the electrical, radio frequency, and other parameters of the

Getting Started With Your Device

System Requirements

• One or more computers that support Wi-Fi (802.11b/g/n)

• Web browser (required if you'll be using the browser interface to view status

• If you'll be connecting the device through USB:

resources for getting help. (See "Resources" on page 111).

device for those who require technical information, as well as safety information and regulatory information. (See "Technical Specifications, Safety

Information, and Regulatory Information" on page 125).

and to configure settings). The following browsers are supported:

· Internet Explorer (version 6.0 or higher)

· Mozilla Firefox (version 3.0 or higher)

· Google Chrome (version 2.0.172.28 or higher)

· Apple Safari (version 2.0 or higher)

· Computer running Windows 7, Windows Vista, Windows XP with Service

Pack 2, or Mac (OS X 10.4.x or higher)

· USB 2.0 slot

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2: Your Device

Battery

The battery compartment is on the back of the device. The battery is replaceable.

If you need a new battery or want to purchase a high-capacity battery (which provides improved battery life), visit the Sierra Wireless online store at https://www.sierrawireless.com/eStore/.

Installing the Battery

1. Remove the battery compartment cover.

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2. Align the battery contact points with those inside the battery compartment,

3. Replace the battery compartment cover.

and insert the battery into the device.

Connecting Through USB

Note: If you’ll be using USB for data transfer (and not just for charging the device), you must install the device driver. See "Making a Tethered Connection" on page 43.

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