Sierra Wireless V4221-AA - Raven X EV-DO Revision A, Airlink Raven X User Manual

AirLink Raven X

User Guide

20070914

Rev 2.0

Preface

Important
Notice

Safety and
Hazards

Due to the nature of wireless communications, transmission and reception of data
can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be
totally lost. Although significant delays or losses of data are rare when wireless
devices such as the Sierra Wireless AirLink Raven X are used in a normal
manner with a well-constructed network, the Sierra Wireless AirLink Raven X
should not be used in situations where failure to transmit or receive data could
result in damage of any kind to the user or any other party, including but not
limited to personal injury, death, or loss of property. Sierra Wireless accepts no
responsibility for damages of any kind resulting from delays or errors in data
transmitted or received using the Sierra Wireless AirLink Raven X, or for failure of
the Sierra Wireless AirLink Raven X to transmit or receive such data.

Do not operate the Sierra Wireless AirLink Raven X in areas where blasting is in
progress, where explosive atmospheres may be present, near medical
equipment, near life support equipment, or any equipment which may be
susceptible to any form of radio interference. In such areas, the Sierra Wireless
AirLink Raven X MUST BE POWERED OFF. The Sierra Wireless AirLink Raven X
can transmit signals that could interfere with this equipment.

Do not operate the Sierra Wireless AirLink Raven X in any aircraft, whether the
aircraft is on the ground or in flight. In aircraft, the Sierra Wireless AirLink Raven X
MUST BE POWERED OFF. When operating, the Sierra Wireless AirLink Raven X
can transmit signals that could interfere with various onboard systems.

Limitation of
Liability

Note: Some airlines may permit the use of cellular phones while the aircraft is on the
ground and the door is open. Sierra Wireless AirLink Raven X may be used at this time.

The driver or operator of any vehicle should not operate the Sierra Wireless
AirLink Raven X while in control of a vehicle. Doing so will detract from the driver
or operator's control and operation of that vehicle. In some states and provinces,
operating such communications devices while in control of a vehicle is an offence.

The information in this manual is subject to change without notice and does not
represent a commitment on the part of Sierra Wireless. SIERRA WIRELESS AND
ITS AFFILIATES SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL
DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL,
PUNITIVE OR EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO,
LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE
ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS
PRODUCT, EVEN IF SIERRA WIRELESS AND/OR ITS AFFILIATES HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE
FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY.

Notwithstanding the foregoing, in no event shall Sierra Wireless and/or its
affiliates aggregate liability arising under or in connection with the Sierra Wireless
product, regardless of the number of events, occurrences, or claims giving rise to
liability, be in excess of the price paid by the purchaser for the Sierra Wireless
product.

Rev 2.0 May.10 1

Raven X 1x/EV-DO

QUALCOMM

®

3G

Patents Portions of this product may be covered by some or all of the following US

patents:

5,515,013 5,629,960 5,845,216 5,847,553 5,878,2345,890,0575,929,8156,169,884
6,191,741 6,199,168 6,339,405 6,359,591 6,400,3366,516,2046,561,8516,643,501
6,653,979 6,697,030 6,785,830 6,845,249 6,847,8306,876,6976,879,5856,886,049
6,968,171 6,985,757 7,023,878 7,053,843 7,106,5697,145,2677,200,512D442,170
D459,303

and other patents pending.

This product includes
technology licensed from:

Licensed by QUALCOMM Incorporated under one or more of the following United
States patents and/or their counterparts in other nations:

4,901,307 5,056,109 5,101,501 5,109,390 5,228,0545,267,2615,267,2625,337,338
5,414,796 5,416,797 5,490,165 5,504,773 5,506,8655,511,0735,535,2395,544,196
5,568,483 5,600,754 5,657,420 5,659,569 5,710,7845,778,338

Manufactured or sold by Sierra Wireless or its licensees under one or more
patents licensed from InterDigital Group.

Copyright © 2010 Sierra Wireless. All rights reserved.

Trademarks AirCard

Sierra Wireless. Watcher
European Community. AirLink™ and AceWare™ are trademarks of Sierra
Wireless.
Sierra Wireless, the Sierra Wireless logo, the red wave design, and the red-tipped
antenna are trademarks of Sierra Wireless.

Windows

QUALCOMM
under license.

Other trademarks are the property of the respective owners.

Contact
Information

®

and “Heart of the Wireless Machine®” are registered trademarks of

®

is a registered trademark of Microsoft Corporation.

®

is a registered trademark of QUALCOMM Incorporated. Used

Support Desk: Phone: [phone]

Sales Desk: Phone: [phone]

®

is a trademark of Sierra Wireless, registered in the

Hours: 5:00

E-mail: [e-mail]

Hours: 8:00

E-mail: [e-mail]

AM to 5:00 PM Pacific Time,

Monday to Friday, except US Holidays

1-604-232-1488

AM to 5:00 PM Pacific Time

2 20070914

Revision
History

Preface

Post: Sierra Wireless America

39677 Eureka Drive
Newark, CA
USA 94560

Sierra Wireless
13811 Wireless Way
Richmond, BC
Canada V6V 3A4

Fax: [phone]

1-604-231-1109

Web: www.sierrawireless.com

Consult our website for up-to-date product descriptions, documentation,
application notes, firmware upgrades, troubleshooting tips, and press releases:

www.sierrawireless.com

Revision
number

1.x Q2: 2009 Guide updated with ALEOS Release 4.0 content.

2.x Q1: 2010 User Guide rebranded to current corporate standards.

Release date Changes

Rev 2.0 May.10 3

Raven X 1x/EV-DO

4 20070914

Contents

Introduction to the Raven X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

ACEmanager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Simplified Deployment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Monitor and Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

ACEview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Modem Doctor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Modem Doctor USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Connecting to your cellular Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Steps of a connection:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Dynamic vs. Static IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

EV-DO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Connection methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Virtual serial port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

IPSec . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

GRE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Events Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Tools and Reference Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Rev 2.0 May.10 1