Sierra Wireless AirLink LS300 User Manual

AirLink LS300

User Guide

4112895

Rev 4

Preface

Important
Notice

Safety and
Hazards

Due to the nature of wireless communications, transmission and reception of data
can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be
totally lost. Although significant delays or losses of data are rare when wireless
devices such as the Sierra Wireless modem are used in a normal manner with a
well-constructed network, the Sierra Wireless modem should not be used in
situations where failure to transmit or receive data could result in damage of any
kind to the user or any other party, including but not limited to personal injury,
death, or loss of property. Sierra Wireless accepts no responsibility for damages
of any kind resulting from delays or errors in data transmitted or received using
the Sierra Wireless modem, or for failure of the Sierra Wireless modem to
transmit or receive such data.

Do not operate the Sierra Wireless modem in areas where blasting is in progress,
where explosive atmospheres may be present, near medical equipment, near life
support equipment, or any equipment which may be susceptible to any form of
radio interference. In such areas, the Sierra Wireless modem MUST BE
POWERED OFF. The Sierra Wireless modem can transmit signals that could
interfere with this equipment.

The driver or operator of any vehicle should not operate the Sierra Wireless
modem while in control of a vehicle. Doing so will detract from the driver or
operator's control and operation of that vehicle. In some states and provinces,
operating such communications devices while in control of a vehicle is an offence.

Limitation of
Liability

The information in this manual is subject to change without notice and does not
represent a commitment on the part of Sierra Wireless. SIERRA WIRELESS AND
ITS AFFILIATES SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL
DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL,
PUNITIVE OR EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO,
LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE
ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS
PRODUCT, EVEN IF SIERRA WIRELESS AND/OR ITS AFFILIATES HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE
FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY.

Notwithstanding the foregoing, in no event shall Sierra Wireless and/or its
affiliates aggregate liability arising under or in connection with the Sierra Wireless
product, regardless of the number of events, occurrences, or claims giving rise to
liability, be in excess of the price paid by the purchaser for the Sierra Wireless
product.

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AirLink LS300 User Guide

Patents This product may contain technology developed by or for Sierra Wireless Inc. This

product includes technology licensed from QUALCOMM
manufactured or sold by Sierra Wireless Inc. or its affiliates under one or more
patents licensed from InterDigital Group and MMP Portfolio Licensing.

®

. This product is

Copyright © 2013 Sierra Wireless. All rights reserved.

Trademarks Sierra Wireless

are registered trademarks of Sierra Wireless.

®

Contact

Watcher

Windows
Corporation.

Macintosh
the U.S. and other countries.

QUALCOMM
under license.

Other trademarks are the property of their respective owners.

International Contact Information

®

, AirPrime®, AirLink®, AirVantage® and the Sierra Wireless logo

is a registered trademark of Netgear, Inc., used under license.

®

and Windows Vista® are registered trademarks of Microsoft

®

and Mac OS X® are registered trademarks of Apple Inc., registered in

®

is a registered trademark of QUALCOMM Incorporated. Used

Information

AirLink Sales

[e-mail]

AirLink Support*
AirLink RMA Repairs*
AirLink Online Support

Knowledgebase
AirLink Software

Downloads
Corporate Web Site

* If you have purchased your product from an AirLink Distributor or Reseller,
please contact them for first line technical support.

[e-mail]

[e-mail]

www.sierrawireless.com/Support/SupportCenter

www.sierrawireless.com/Support/Downloads

www.sierrawireless.com

4 4112895

Preface

Sierra Wireless Headquarters Contact Information

Sales
Headquarters:

Post: Sierra Wireless

Phone: [phone]
Hours: 8:00

13811 Wireless Way
Richmond, BC
Canada V6V 3A4

AM to 5:00 PM Pacific Time

Consult our website for up-to-date product descriptions, documentation,
application notes, firmware upgrades, troubleshooting tips, and press releases:

www.sierrawireless.com

Rev 4 Sep.13 5

AirLink LS300 User Guide

6 4112895

Contents

Introduction to the AirLink LS300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Left Side Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

ALEOS Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

ACEmanager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

ACEview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

AirVantage Management Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Installation and Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Power Connector Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Installing the SIM Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Mounting Location Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Tools and Materials Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Mounting Brackets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Flat Surface Mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

DIN Rail Mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Connecting the LS300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Starting the LS300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

LED Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Configuring the AirLink LS300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Connection Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Configuring with ACEmanager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Configuring with AirVantage Management Service . . . . . . . . . . . . . . . . . . . 28

Configuring with AT Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

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AirLink LS300 User Guide

AirLink LS300 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Federal Communications Commission Notice (FCC United States) . . . . 35

Notice for Canadian Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

RF Exposure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

EU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

8 4112895

1: Introduction to the AirLink LS300

This chapter describes the Sierra Wireless AirLink LS300 and its
various connectors. It also introduces the ALEOS™ software and the
AirVantage Management System (AVMS) which controls, configures
and monitors the AirLink LS300.

Introduction

The AirLink LS300 is a compact, intelligent and fully-featured
communications platform that provides real-time wireless capabilities
for fixed and mobile applications such as:

• Remote asset monitoring

• Smart meters

• AVL applications

• Public Safety vehicle deployments

• Point of sale terminals

• Digital signs

The AirLink LS300 has multiple communication ports including serial,
Ethernet, and USB ports. The power connector has one digital I/O pin
for remote monitoring and control and one ignition sense pin to turn
the device on and off and trigger the low power mode.

2

The AirLink LS300 is a 3G cellular device that supports a variety of
radio bands options, both on HSPA+ or CDMA EV-DO cellular
technology.

The AirLink LS300, when coupled with the rich embedded
intelligence provided by the embedded ALEOS software, is the
perfect choice for a broad set of machine to machine solutions.

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AirLink LS300 User Guide

Antenna Connector

Ethernet Connector

Power Connector

LEDs

GPS/Diversity

Antenna Connector

Description

Front Panel

The front panel has the following connectors and controls:

Figure 1-1: Front Panel

• Antenna Connector— This is the radio’s receive and transmit port. The
device works with most cellular antennas with an SMA connector.

The antenna should not exceed the maximum gain specified in Antenna Con-

siderations on page 35. In more complex installations (such as those requiring

long lengths of cable and/or multiple connections), you must follow the maxi­mum dBi gain guidelines specified by the radio communications regulations of
the Federal Communications Commission (FCC) or Industry Canada or your
country’s regulatory body (if used outside the US)

•LEDs—These show the device’s operating status. Each LED can be red,
green, yellow or off. The LEDs are described in detail in LED Operation on
page 25. They are:

·Network—When green the device is connected to a cellular network with

an IP address assigned and a channel acquired.

· Signal—When green it is receiving a cellular signal.

·Activity—When green, the radio link is active.

·Power— When green, the device is connected to power.

• Ethernet Connector— This RJ-45 connector connects a standard Ethernet

cable to the device. This is used to connect a PC to the device for configu­ration and diagnostic purposes or attaching Ethernet equipment to the device.

• GPS/Diversity Antenna Connector—This connects an optional GPS
antenna to the device. It works with most antennas that have an SMA
connector. It also can be used as an auxiliary receive port for wireless
communications.

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Note: This port is receive only, it does not transmit.

Introduction to the AirLink LS300

Serial Port

USB Port

• Reset— Press and release this button to reboot the device.

Note: To reset the device to the factory default setting, press and hold the Reset button
until all the LEDs start flashing yellow. (This may take more than 1 minute.)

Note: Power Connector—This connects power to the device and provides additional
inputs/outputs for the control and monitoring of external devices as well as triggering the
low power mode. More information on its operation and how to use it is given in Power

Connector Description on page 15.

There are two types of optional power cables available from Sierra Wireless:

· Cables with an AC adapter that are usually used for indoor, fixed applica­tions where the device runs off line power.

· DC cables that are usually used in vehicles or other installations where the
device runs off battery power.

The device automatically starts when it senses power as described in Starting

the LS300 on page 24.

Left Side Panel

The left side panel has the following connectors:

Figure 1-2: Left Side Panel

• Serial Port—This 9-pin connector provides standard RS-232 communi­cation with a standard straight-though serial cable. It is used to communicate
with industrial machines like motors, computers or controllers or for
connection to a computer to configure the device with AT commands. It also
supports features like TCP PAD and UDP PAD.

•USB Port— This port is a Micro-B connector. You can connect a Windows PC
to this port to monitor and configure the device.

When connected to a PC, it becomes either a:

· Virtual serial port

· Virtual Ethernet port

Note: By default it is a virtual Ethernet port.

Windows drivers for this port are available at the Sierra Wireless’s download
web site www.sierrawireless.com/en/Support/Downloads.aspx.

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AirLink LS300 User Guide

SIM Card Port

Rear Panel

The rear panel has the following connector:

Figure 1-3: Rear Panel

•SIM Card Port—This panel allows access to the SIM card connector for card
installation and removal, if your mobile network operator requires a SIM card.
Also see Installing the SIM Card on page 19.

ALEOS Software

Note: For detailed information on all of the features in ALEOS, see the ALEOS Configu­ration User Guide.

ALEOS, the embedded core technology of the AirLink product line provides:

• Simplified installation, operation and maintenance of any wireless solution.

• An always-on, always-aware, intelligent two-way connection for mission-

critical applications.

ALEOS enables:

• Persistent Network Connectivity

• Over-The-Air (OTA) Upgrades

• Wireless Optimized TCP/IP

• Real-Time Notification

• Real-Time GPS Reporting

• GPS Store and Forward

• Packet Level Diagnostics

• Device Management and Control

The AirLink Control Environment (ACE) and ACEWare are Sierra Wireless’ device
management and monitoring tool suites for AirLink devices. The ACEware suite
includes:

•ACEmanager—a software application embedded in the device

•ACEview—a Windows-based application for PCs

• AirVantage Management Service (AVMS)— a cloud computing device

management service provided by Sierra Wireless

Contact your dealer or Sierra Wireless representative for more information.

12 4112895

Introduction to the AirLink LS300

Download the applications and user guides from the Sierra Wireless AirLink
Solutions web site at www.sierrawireless.com/support.

ACEmanager

ACEmanager:

• Simplifies deployment

• Provides extensive monitoring, control and management capabilities

• Configures your device to meet your needs

• Monitors and controls your AirLink device remotely and in real-time

• Is accessible through a web browser connected to the device

See Starting the LS300 on page 24 for instructions on how to access
ACEmanager.

Figure 1-4: ACEmanager Home Page

ACEview

ACEview is a Windows-based monitoring application for the PC with an easy to
read interface.

Figure 1-5: ACEview Screen

Note: ACEview requires the Microsoft .NET Framework v.2.0 and Microsoft Windows XP
or later. Obtain the Microsoft .NET Framework from Microsoft at: http://www.microsoft.com.

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