Quick Start Guide
for the AirCard® 59x products
This document describes how to install and use the Sprint
Mobile Broadband Card or Sprint Mobile Broadband USB
Modem ("device") on a Mac® computer. For all technical
support issues, please contact Apple.
Page 1 of 3
Note: The Mac software (Watcher® Lite) currently does
not support Sprint Location Services.
What you'll need
For this device: You'll need this type of computer:
AirCard 597E
ExpressCard
AirCard 595
PC Card
AirCard 595U
USB modem
Your computer must be running Mac OS X version 10.4
or later. To check your version, from the Apple menu ( )
choose About This Mac. If your version is earlier,
then visit www.apple.com/downloads/macosx/apple
for upgrading instructions, or, in FinderTM, choose
Go > Applications > System Preferences.
Double-click the System Preferences icon, then
double-click Software Update. Click Check Now.
MacBookTM Pro
PowerBook® G4
MacBook, MacBook Pro, PowerBook
G4, Power Mac® G5, or desktop iMac
computer.
Watcher Lite should start:
3. Hold the device by its sides and insert the device into
your computer.
Warning! When inserting or removing your device,
always grip it by its sides. Gripping the device by its
antenna may damage the device.
4. If the New Port Detected window appears, click
Continue.
If your device has not been activated, you'll also need a
telephone.
Installing Watcher Lite
1. Visit www.sierrawireless.com/mac/sprint to download
the Sierra Wireless Watcher Lite Installer program to
your computer.
The program will automatically mount the disk image
and start the installation.
2. In Finder, choose Go > Applications > Sierra
Wireless Watcher.
5. If the Authenticate window appears, enter your Mac
username and password, then click OK.
6. If Watcher Lite displays "Device is Locked", unlock the
device:
a) If the Unlock Device window is not displayed: from
the Extras item on the Sierra Wireless Watcher
menu, choose Unlock Device.
Page 2 of 3
b) In the Unlock Device window, enter the lock code
(PIN), and click OK.
If you can’t recall your lock code, try using the last
four digits of your device's wireless phone number
or try 0000. If none of these work, call Sprint
Customer Service at 1-888-788-4727 (business
use) or 1-888-715-4588 (personal use).
7. If the Activation Assistant window appears, your
device is not activated. To activate your device:
a) Click Continue.
b) Ensure you have the items listed on the screen,
and call the phone number listed.
c) Follow the instructions of the Sprint Customer
Service specialist to activate your device. Write
down this information:
My activation code (MSL): __________________
My phone number: _______________________
Connecting to the Sprint network
To connect to the Sprint network:
1. In Watcher Lite, click Connect.
Once you're connected to the network, Watcher Lite
shows the amount of time you've been connected, and
the amount of data received (Rx) and transmitted (Tx).
To end your network connection:
1. In Watcher Lite, click Disconnect.
Icons and text in Watcher Lite
Icon/text Description
CDMA network signal strength, indicated
by the number of bars.
You are not in coverage.
You are in 1X and EVDO Rev. 0 coverage.
My MSID: ______________________________
My account password: ____________________
After Sprint sets up your account on the network,
your device is activated.
d) To complete the activation process, enter the infor-
mation (that you wrote down) into the fields on the
screen.
e) From the Extras item on the Sierra Wireless
Watcher menu, choose Data provisioning.
The device then retrieves the updates to your
account.
f) If the Authenticate window appears, enter your Mac
username and password, then click OK.
g) If the New Port Configuration window appears, click
Continue to automatically configure your computer
to use your device.
You can now connect to the Sprint network (see the
following section).
You are in 1X and EVDO Rev. A coverage.
You are in 1X coverage.
You are in EVDO Rev. 0 coverage.
You are in EVDO Rev. A coverage.
You are roaming. Roaming charges may
apply.
You are not roaming.
Disconnected Ready to connect to the network. To
connect, in Watcher Lite click Connect.
Connected Connected to the network.
No device
detected
Not activated To use your device, you must activate
Device is
Locked
Ensure the device is properly inserted
into your computer.
it. From the Extras item on the Sierra
Wireless Watcher menu, choose
Activation.
From the Extras item on the Sierra
Wireless Watcher menu, choose Unlock
Device.
Rx Amount of data received from the
network.
Tx Amount of data transmitted to the
network.
Loading...