Sierra Wireless AC770S User Guide

Sierra Wireless AirCard 770S
Mobile Hotspot

User Guide

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Rev 1.1

Preface

Important
Notice

Safety and
Hazards

Due to the nature of wireless communications, transmission and reception of data
can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be
totally lost. Although significant delays or losses of data are rare when wireless
devices such as the Sierra Wireless modem are used in a normal manner with a
well-constructed network, the Sierra Wireless modem should not be used in
situations where failure to transmit or receive data could result in damage of any
kind to the user or any other party, including but not limited to personal injury,
death, or loss of property. Sierra Wireless accepts no responsibility for damages
of any kind resulting from delays or errors in data transmitted or received using
the Sierra Wireless modem, or for failure of the Sierra Wireless modem to
transmit or receive such data.

Do not operate the Sierra Wireless modem in areas where blasting is in progress,
where explosive atmospheres may be present, near medical equipment, near life
support equipment, or any equipment which may be susceptible to any form of
radio interference. In such areas, the Sierra Wireless modem MUST BE
POWERED OFF. The Sierra Wireless modem can transmit signals that could
interfere with this equipment.

Do not operate the Sierra Wireless modem in any aircraft, whether the aircraft is
on the ground or in flight. In aircraft, the Sierra Wireless modem MUST BE
POWERED OFF. When operating, the Sierra Wireless modem can transmit
signals that could interfere with various onboard systems.

Limitation of
Liability

Note: Some airlines may permit the use of cellular phones while the aircraft is on the
ground and the door is open. Sierra Wireless modems may be used at this time.

The driver or operator of any vehicle should not operate the Sierra Wireless
modem while in control of a vehicle. Doing so will detract from the driver or
operator's control and operation of that vehicle. In some states and provinces,
operating such communications devices while in control of a vehicle is an offence.

The information in this manual is subject to change without notice and does not
represent a commitment on the part of Sierra Wireless. SIERRA WIRELESS AND
ITS AFFILIATES SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL
DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL,
PUNITIVE OR EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO,
LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE
ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS
PRODUCT, EVEN IF SIERRA WIRELESS AND/OR ITS AFFILIATES HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE
FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY.

Notwithstanding the foregoing, in no event shall Sierra Wireless and/or its
affiliates aggregate liability arising under or in connection with the Sierra Wireless
product, regardless of the number of events, occurrences, or claims giving rise to
liability, be in excess of the price paid by the purchaser for the Sierra Wireless
product.

Rev 1.2 Nov.12 3

Sierra Wireless Mobile Hotspot User Guide

Patents This product may contain technology developed by or for Sierra Wireless Inc. This

product includes technology licensed from QUALCOMM
manufactured or sold by Sierra Wireless Inc. or its affiliates under one or more
patents licensed from InterDigital Group.

®

3G. This product is

Copyright © 2012 Sierra Wireless. All rights reserved.

Trademarks AirCard

Watcher and the Sierra Wireless logo are trademarks of Sierra Wireless.

Windows
Corporation.

Macintosh
the U.S. and other countries.

QUALCOMM
license.

Other trademarks are the property of their respective owners.

®

is a registered trademark of Sierra Wireless. Sierra Wireless,

®

and Windows Vista® are registered trademarks of Microsoft

®

and Mac OS X® are registered trademarks of Apple Inc., registered in

®

is a registered trademark of Qualcomm Incorporated. Used under

Contact
Information

Sales Desk: Phone: [phone]

Hours: 8:00
E-mail: [e-mail]

Post: Sierra Wireless

13811 Wireless Way
Richmond, BC
Canada V6V 3A4

AM to 5:00 PM Pacific Time

Fax: [phone]
Web: www.sierrawireless.com

Consult our website for up-to-date product descriptions, documentation,
application notes, firmware upgrades, troubleshooting tips, and press releases:

www.sierrawireless.com

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Contents

Get Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Know Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Touchscreen LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

LCD screen elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Status LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Power Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Set Up and Connect to the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Insert the SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Install the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Connect to the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Device configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Security Credentials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Use Your Mobile Hotspot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Add a Wireless Device to your Wi-Fi Network . . . . . . . . . . . . . . . . . . . . . . . 15

Manually (works for any Wi-Fi device). . . . . . . . . . . . . . . . . . . . . . . . 15

WPS (works for WPS-enabled devices) . . . . . . . . . . . . . . . . . . . . . . 15

View SMS Messages and Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Battery Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Recharge the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

How do I turn the mobile hotspot off? . . . . . . . . . . . . . . . . . . . . . . . . . . .19

How do I find out how many users are connected to my mobile hotspot net-

work? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

The LCD screen is not lit. How do I know if the mobile hotspot is still powered

on? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Where can I find more information? . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

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Sierra Wireless Mobile Hotspot User Guide

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Reset the Mobile Hotspot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

To reset the mobile hotspot on the device:. . . . . . . . . . . . . . . . . . . . 21

Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Temperature-related alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Mechanical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Environmental Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Supported RF bands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Regulatory and Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Safety and Hazards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Proper Battery Use and Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Regulatory Information for North America. . . . . . . . . . . . . . . . . . . . . . . . . . 26

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

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1: Get Started

Power button

Touchscreen LCD

LED status indicator

External antenna connector #2

External antenna

SIM card slot

microUSB slot

connector #1

This chapter provides an overview of the AirCard 770S Mobile
Hotspot features, and instructions on how to set up your mobile
hotspot and connect to the Internet.

Know Your Device

Your mobile hotspot enables you to create a Wi-Fi access point
anywhere there is cellular network coverage. You can use that Wi-Fi
access point to connect your laptop and other Wi-Fi capable devices
to your service provider’s mobile broadband network and connect to
the Internet.

You can also use your mobile hotspot in tethered mode by connecting
it to your laptop with the USB cable to access the Internet.

Additional features include:

• Touchscreen LCD interface — Configure basic Wi-Fi and display

• Wi-Fi Protected Setup (WPS) — A fast, easy way to connect

• Guest Wi-Fi — Create a second Wi-Fi network on the hotspot for

1

settings, view data usage details, view system and network
provider alerts and messages

WPS-enabled devices to your Wi-Fi network

guests to use

Rev 1.2 Nov.12 7

Sierra Wireless Mobile Hotspot User Guide

Power Button

Desired result Action

Turn mobile hotspot on Press and hold the power button for two seconds.
Turn mobile hotspot off Press and hold the power button for two seconds.
Wake up LCD screen Press and quickly release the power button.

Touchscreen LCD

The mobile hotspot’s touchscreen LCD displays:

• Wi-Fi network name and password (SSID and passphrase)

• Status icons (See LCD screen elements on page 9 for details.)

• Data Usage information

• Wi-Fi configuration options (Wi-Fi network range, network preference, etc.)

• Device configuration options (screen brightness, show / hide network name

and password, update software, show device details such as firmware
version, wireless number, etc.)

• System alerts

• Network provider messages

• Device tutorial

To personalize the mobile hotspot and change basic settings, use the Settings

and Wi-Fi options on the Dashboard.

For advanced settings, connect to the device and then use a browser to display

the web interface homepage (http://192.168.1.1).

Note: The information and options available on the touchscreen and in the web interface

homepage vary depending on your device and your service provider.

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Get Started

Signal strength

Network name

Network indicator

Battery

Wi-Fi network
name and
password

Data usage

Wi-Fi configuration

Display configuration

Carrier messages

System alerts

Home Screen

LCD screen elements

Icons on the LCD screen’s top row indicate the status of the mobile hotspot, and

several screen elements can be tapped to configure Wi-Fi and device settings,

view data usage details, and view system alerts and carrier messages.

Note: The layout of your LCD screen resembles the following image. Specific details vary

depending on service provider and device model.

Rev 1.2 Nov.12 9

Element Indicates

Signal strength
The more bars the stronger the RF signal.

No signal

Indicates the network type. (The icons that may appear depend on your
service provider and device.)

Sierra Wireless Mobile Hotspot User Guide

Element Indicates

Alerts Number of system alerts waiting to be read. Tap the alert bar to view the

Battery status
Indicates the charge status of the battery.
Green bar — 26–100%
Yellow bar — 11–25%
Red bar — 5–10%
Flashing red bar — < 5%

Battery charging

messages.

Wi-Fi network
name and
password

Data usage Data usage for billing period or session, depending on service provider,

Wi-Fi icon Tap to configure basic Wi-Fi settings.
Messages icon Tap to view network provider messages.
Settings icon Tap to configure basic device settings.

Mobile hotspot’s Wi-Fi network name and password. Used by Wi-Fi
enabled devices to connect to the mobile hotspot.

presence of billing server, etc.
Tap the data bar to view detailed information.

Status LED

The LED shows the device connection status:

• Slow blue blink — Data connection ready

• Double blue blink — Transferring data

• Slow amber blink — Not ready

Accessories

• Micro USB cable — Used mainly for recharging the battery, although you can
also use it to tether the mobile hotspot to your computer

• AC adapter — Used with the USB cable to recharge the battery or to power
the mobile hotspot from a wall socket

Additional accessories are available from www.sierrawireless.com/wheretobuy/

onlinestore/default.aspx.

Power Sources

You can power your mobile hotspot from:

• Rechargable battery included with the mobile hotspot

• Wall socket using the AC adapter and USB cable

• USB port on your computer

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