Due to the nature of wireless communications, transmission and reception of data
can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be
totally lost. Although significant delays or losses of data are rare when wireless
devices such as the Sierra Wireless modem are used in a normal manner with a
well-constructed network, the Sierra Wireless modem should not be used in
situations where failure to transmit or receive data could result in damage of any
kind to the user or any other party, including but not limited to personal injury,
death, or loss of property. Sierra Wireless accepts no responsibility for damages
of any kind resulting from delays or errors in data transmitted or received using
the Sierra Wireless modem, or for failure of the Sierra Wireless modem to
transmit or receive such data.
Do not operate the Sierra Wireless modem in areas where blasting is in progress,
where explosive atmospheres may be present, near medical equipment, near life
support equipment, or any equipment which may be susceptible to any form of
radio interference. In such areas, the Sierra Wireless modem MUST BE POWERED OFF. The Sierra Wireless modem can transmit signals that could
interfere with this equipment.
Do not operate the Sierra Wireless modem in any aircraft, whether the aircraft is
on the ground or in flight. In aircraft, the Sierra Wireless modem MUST BE POWERED OFF. When operating, the Sierra Wireless modem can transmit
signals that could interfere with various onboard systems.
Limitation of
Liability
Note: Some airlines may permit the use of cellular phones while the aircraft is on the
ground and the door is open. Sierra Wireless modems may be used at this time.
The driver or operator of any vehicle should not operate the Sierra Wireless
modem while in control of a vehicle. Doing so will detract from the driver or
operator's control and operation of that vehicle. In some states and provinces,
operating such communications devices while in control of a vehicle is an offence.
The information in this manual is subject to change without notice and does not
represent a commitment on the part of Sierra Wireless. SIERRA WIRELESS AND
ITS AFFILIATES SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL
DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL,
PUNITIVE OR EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO,
LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE
ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS
PRODUCT, EVEN IF SIERRA WIRELESS AND/OR ITS AFFILIATES HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE
FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY.
Notwithstanding the foregoing, in no event shall Sierra Wireless and/or its
affiliates aggregate liability arising under or in connection with the Sierra Wireless
product, regardless of the number of events, occurrences, or claims giving rise to
liability, be in excess of the price paid by the purchaser for the Sierra Wireless
product.
3
AirCard 763S Mobile Hotspot User Guide
PatentsThis product may contain technology developed by or for Sierra Wireless Inc. This
product includes technology licensed from QUALCOMM
manufactured or sold by Sierra Wireless Inc. or its affiliates under one or more
patents licensed from InterDigital Group.
TrademarksSierra Wireless, Watcher and the Sierra Wireless logo are trademarks of
Sierra Wireless. Windows
Microsoft Corporation. Macintosh
Apple Inc., registered in the U.S. and other countries. QUALCOMM
registered trademark of Qualcomm Incorporated. Used under license. Other
trademarks are the property of their respective owners.
MiniUPnPd
Copyright (c) 2006-2011, Thomas BERNARD. All rights reserved.
Redistribution and use in source and binary forms, with or without modification,
are permitted provided that the following conditions are met:
· Redistributions of source code must retain the above copyright notice,
this list of conditions and the following disclaimer.
· Redistributions in binary form must reproduce the above copyright notice,
this list of conditions and the following disclaimer in the documentation
and/or other materials provided with the distribution.
· The name of the author may not be used to endorse or promote products
derived from this software without specific prior written permission.
®
and Windows Vista® are registered trademarks of
®
and Mac OS X® are registered trademarks of
®
is a
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND
CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR
CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,
SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT
NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;
LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION)
HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN
CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR
OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE,
EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
4
Contact
Information
Sales Desk:Phone:1-604-232-1488
Hours:8:00
E-mail:sales@sierrawireless.com
AM to 5:00 PM Pacific Time
Preface
Post:Sierra Wireless
Fax:1-604-231-1109
Web:www.sierrawireless.com
13811 Wireless Way
Richmond, BC
Canada V6V 3A4
Consult our website for up-to-date product descriptions, documentation,
application notes, firmware upgrades, troubleshooting tips, and press releases:
This chapter provides an overview of AirCard 763S Mobile Hotspot
features, and instructions on how to set up your mobile hotspot and
connect to the Internet.
Know Your Device
Your mobile hotspot enables you to create a Wi-Fi access point
anywhere there is cellular network coverage. You can use that Wi-Fi
access point to connect your laptop and other Wi-Fi capable devices
to your service provider’s mobile broadband network and connect to
the Internet.
You can also use your mobile hotspot in tethered mode by connecting
it to your laptop with the USB cable to access the Internet.
Additional features include:
•GPS
•Wi-Fi Protected Setup (WPS)
1
Manage your Device and Settings
You can manage your device and change settings using:
•Mobile Hotspot Buttons and Keys (see page 12)
•The device LCD (see page 13)
•The Homepage (see page 18)
11
AirCard 763S Mobile Hotspot User Guide
•AirCard Watcher App for Smartphones and Tablets (see page 18)
Mobile Hotspot Buttons and Keys
The mobile hotspot has a Power key, Navigation key and a WPS button. Press
these buttons or keys alone or in combination to activate various functions. Here’s
a summary of how to use them.
Button / KeyActionResult / IndicatesMore details
Power
Navigation
—
WPSPress and hold for 2 secondsEnter WPS mode (used to add
WPS + NavigationPress and hold for 3 secondsMute / enable audio on the
WPS + PowerPress and hold for 5 secondsReset the mobile hotspot to
Press and hold for 2 secondsPower on / off.
Press and releaseSelect or save an option when
prompted on the LCD screen.
Flashing blue slowlyMobile hotspot is powered on.
Flashing blue quicklyFirmware is being updated. Do
not disconnect or power down
the mobile hotspot until the
firmware update is complete.
Press and release•Enter dashboard mode.
•Select an option when
prompted on the LCD
screen.
Press and hold for 3 secondsLock / unlock all keys.Provided this feature is
WPS-enabled Wi-Fi devices to
your Wi-Fi network).
mobile hotspot.
factory settings.
Dashboard mode on page 13
enabled on the homepage
(See Lock or Unlock Device
Keys on page 43.)
Add a Wireless Device to your
Wi-Fi Network on page 25
Set Audio Alerts on page 30
Reset the Mobile Hotspot on
page 61
Lock / Unlock all Keys
The mobile hotspot’s keys and buttons can be locked to prevent selection of
hotspot features when the hotspot buttons or keys are accidentally pressed (for
example, when in a bag).
If this feature is enabled, you can lock / unlock the device keys by pressing the
Navigation key (—) for 3 seconds. For information on enabling this feature, see
Lock or Unlock Device Keys on page 43.
12
Get Started
Mute or Enable Audio
To mute or enable audio:
1. Do one of the following:
· Press and hold the WPS button + Navigation key for 3 seconds.
· Press the Navigation key repeatedly until you see the Alerts LCD screen.
Press the Power key to mute or enable audio alerts.
2. Optional: On the Web UI, you can select the events for which the mobile
hotspot will beep. For more information, see Set Audio Alerts on page 30.
LCD
As well as providing setup information (SSID and Wi-Fi Passphrase) the mobile
hotspot LCD displays:
•Instructions during setup
•Status messages such as “Searching for network”, “Connected”, etc.
•Status icons (See Icons on the LCD Screen on page 14 for details.)
•Data usage information
•SSID (Network name)
•Error messages (See Alerts on page 62 for troubleshooting suggestions.)
Dashboard mode
Press and release the Navigation key to cycle through the Dashboard screens.
The information and instructions available on the Dashboard varies depending on
your device and your service provider. Information available may include:
•Connect information (SSID and Wi-Fi Passphrase) and homepage URL.
From this screen, you can press the Power key to connect the mobile hotspot
to your service provider’s mobile broadband network.
•WPS (Wi-Fi Protected Setup) — A fast, easy way to connect WPS-enabled
devices to your Wi-Fi network
•Messages and alerts
•Billing information
•Information about the mobile hotspot such as the Wi-Fi network range,
network preference, firmware version, etc.
13
AirCard 763S Mobile Hotspot User Guide
Rogers
AirCard-xxxx
Wi-Fi Passphrase: 12345678
To conĮŐƵre yŽƵƌŚŽƚƐƉŽƚ
ŐŽƚŽŚƩƉƌŽŐĞƌƐŚŽƚƐƉŽƚ
Signal strength
Network indicator
GPS
Wi-Fi
Battery
SSID
Wi-Fi Passphrase
Session data usage
Messages and alerts
View at http://rogers.hotspot
Status icons
Wi-Fi on/off
Number of connected devices
Device homepage
Default admin password is swiadmin
Home Screen
To enter Dashboard mode and access additional LCD screens, press the Navigation key.
Roaming indicator
Icons on the LCD Screen
The icons on the LCD screen indicate the status of the mobile hotspot.
IconIndicates
Signal strength
The more bars the stronger the cellular signal.
No signal
Network type (The icons that may appear depend on your service
provider and device.)
A Network icon with a black background indicates that service is
available, but the mobile hotspot is not connected to the network.
A network icon with a white background indicates that the mobile
hotspot is connected to the network.
Roaming
Messages / Alerts
Y ou have messages (from your service provider) or alerts (device status
messages) . To view your messages / alerts, go to the homepage and
click the Messages / Alerts icon.
GPS
When the GPS icon flashes, the mobile hotspot is trying to obtain a
satellite fix or is tracking a location.
Wi-Fi users
The number beside the Wi-Fi icon shows the number of users (devices)
connected to your Wi-Fi network.
14
IconIndicates
Wi-Fi radio disabled or device is in standby mode
To adjust the standby timer, see Extend Battery Life on page 28.
For information on enabling Wi-Fi, see page 59. (The Wi-Fi radio is
disabled icon appears on the LCD screen.)
Battery status
Indicates the charge status of the battery
4 bars — 80 – 100%
1 bar — 10 – 29%
Battery outline (no bars) — 0 – 9%
Recharge immediately.
Battery charging
No battery
The mobile hotspot is powered on and connected to the AC charger.
The battery is charging through a USB connection.
Get Started
The mobile hotspot is in the AirCard Hub.
Accessories
Depending on your service provider, the following accessories may be included:
•Micro USB cable — Used mainly for recharging the battery, although you can
also use it to tether the mobile hotspot to your computer
•AC adapter — Used with the USB cable to recharge the battery or to power
the mobile hotspot from a wall socket
•Rechargable battery included with the mobile hotspot
•USB port on your computer
•Wall socket using the AC adapter and USB cable
15
AirCard 763S Mobile Hotspot User Guide
Battery
Gold contacts
Default
security credentials
Set Up and Connect to the Internet
Insert the SIM Card
Depending on your service provider, the SIM card may already be inserted. If you
need to insert it:
1. Slide the SIM card under the cover.
Install the Battery
1. Insert the battery as shown in the illustration. Ensure that the gold contacts
on the battery are lined up with the gold contacts on the device.
2. Replace the back cover.
Note: Depending on your service provider, the battery may come partially-charged and
ready to go. When the battery needs recharging, follow the instructions in Recharge the
Battery on page 37.
16
Get Started
Connect to the Internet
Note: Your mobile hotspot does not need to be connected to the computer with the USB
cable to connect to the Internet. The USB cable is used mainly for recharging the battery.
(If you want to connect to the Internet with the mobile hotspot tethered to the laptop with
the USB cable, see Tethered mode before connecting for the first time.)
To connect to the Internet:
1. Press and hold the Power key for a few seconds to turn on the mobile
hotspot.
The first time you turn on the mobile hotspot, you’ll be asked to select a language on the LCD. After that, you can change the language on the homepage. (See Select a Language on page 23.)
The mobile hotspot automatically searches for and connects to your service
provider’s mobile broadband network. You can also connect to your service
provider’s network from the dashboard. See Dashboard mode on page 13.
The LCD screen displays the message “Connect your computer to Wi-Fi network”. The SSID and the Wi-Fi Passphrase are shown on the LCD screen.
Note: The LCD screen may go into sleep mode to save power. To wake up the LCD
screen, press any button or key.
2. Connect your computer or other device to your Wi-Fi network.
a. On your computer, view the list of available Wi-Fi networks.
b. Select the SSID displayed on the mobile hotspot LCD screen, and
connect to it.
c. When prompted, enter your Wi-Fi Passphrase as it appears on the mobile
hotspot LCD screen.
3. Launch your browser to surf the Internet.
Optional: To personalize the mobile hotspot and change the settings, go to the
homepage http://rogers.hotspot.
Note: To make changes to the mobile hotspot settings on the homepage, you must first log
in as Administrator. Type swiadmin in the Admin Password field.
Tethered mode
The first time you use your mobile hotspot in tethered mode (connected to a
computer using the USB cable):
1. Ensure that the mobile hotspot is powered off.
2. Use the USB cable to connect the mobile hotspot to your computer.
The mobile hotspot automatically powers on and installs the necessary driver.
3. Once the drivers are installed, you can surf the net or go to the homepage
http://rogers.hotspot to customize your mobile hotspot.
17
AirCard 763S Mobile Hotspot User Guide
Status and settings Virtual image of the deviceConnect / DisconnectPower off
Admin PasswordChange Web UI and LCD language*
* Changes the language used for the current session. To change the language used for subsequent session as well, see Select a Language on
page 23.
AirCard Watcher App for Smartphones and
Tablets
Homepage
Your mobile hotspot comes configured, perfectly secure, and ready to use, but if
you want to change the security settings, the SSID, and other settings, go to your
mobile hotspot’s homepage.
The homepage URL http://rogers.hotspot is shown on the LCD during setup. You
can also find it in the Quick Start Guide that came with your mobile hotspot.
To make changes to the settings on the homepage, you must be logged in as
Administrator (default Admin Password is swiadmin).
Download the complimentary AirCard Watcher app from
www.sierrawireless.com/AirCardApps. Use this app to view
your connection, settings, and data usage from your
smartphone or tablet. To manage all hotspot settings, go to
the homepage http://rogers.hotspot.
18
Get Started
You can view some information about the device without being logged in as
Administrator, but to view detailed information and to change any settings and use
some features, you must be logged in as Administrator.
To log in as Administrator:
1. Place your cursor in the Admin Password field and type swiadmin (the
default Admin Password).
2. Click Login.
The first time you log in, you will be asked to accept the terms and conditions.
Click Agree to accept.
Once you are logged in with the default Admin Password, you can view detailed
information and change mobile hotspot settings, such as:
•Change the SSID, Wi-Fi Passphrase, Admin Password, and Wi-Fi encryption
•Set autoconnect options
•Set GPS options
•Use GPS to track or map your location and find nearby amenities
•Set battery options
•View data usage
•Set audio alerts
•Change advanced settings such as security settings and router options
Security Credentials
Two passwords are associated with the mobile hotspot:
•Wi-Fi Passphrase — Used to connect your computer or other Wi-Fi device to
your mobile hotspot network. This character string is unique to your device. It
is displayed on the main mobile hotspot LCD screen. If the screen is blank (a
power-saving feature), press and release any button or key to wake up the
LCD screen. The default Wi-Fi Passphrase is also printed on a label under
the battery.
•Admin Password — Used to log into the homepage as Administrator. You
must be logged in as Administrator to use certain features and to make
changes to your mobile hotspot settings. The default Admin Password,
swiadmin, is printed on a label under the battery. The Admin Password can
be 5–31 characters.
You can change both of these passwords on the homepage, http://rogers.hotspot.
For more information, see Change Device Security Settings on page 31.
19
AirCard 763S Mobile Hotspot User Guide
20
2: Use Your Mobile Hotspot
This chapter provides information on how to use your mobile hotspot.
Note: To change settings you need to be logged in as Administrator. See
Homepage on page 18.
Set Auto Connect and Network
Options
By default, the mobile hotspot automatically connects to your service
provider’s mobile broadband network. You can change this feature so
that the mobile hotspot automatically connects to another network
when you are roaming, or never auto connects.
To select the auto connect and network technology options:
1. On to the homepage, log in as Administrator.
2. Click the Signal Strength icon ().
2
3. Under Network Technology, select the desired option from the
drop-down menu.
Note: For most users, it is best to leave the default setting (Auto). If you
choose a network technology that is not available, you will be unable to
connect to a mobile broadband network.
4. Under Auto Connect & Roaming, select the desired option:
· Always auto connect — The mobile hotspot automatically
attempts to connect to the mobile broadband network when
powered on. You may incur additional roaming charges if you
are outside of your service provider’s coverage area.
21
AirCard 763S Mobile Hotspot User Guide
Data usage
Rogers
AirCard-xxxx
Wi-Fi Passphrase: 12345678
To c onĮŐƵre yŽƵƌŚŽƚƐƉŽƚ
ŐŽƚŽŚƩƉƌŽŐĞƌƐŚŽƚƐƉŽƚ
Billing Info
Data used from: 2011/06/18
Data transferred: 24.23 MB*
Cycle restarts: 2011/07/01
ĂLJƐůĞŌϭϮĚĂLJƐ
(4/5)
* approximate
On the
On the Dashboard:
Press the Navigation
key until the Billing
Info screen appears.
main screen
(current session)
· Always auto connect except when roaming — The mobile hotspot automatically attempts to connect only to your service provider’s mobile broadband
network when powered on (default).
· Never auto connect — The mobile hotspot will not attempt to automatically
connect to the mobile broadband network when powered on.
If you choose this option, press the Power key and follow the instructions on
the LCD screen to connect, or go to the homepage
http://rogers.hotspot and click Connect. See page 16 for more information.
5. Click Save.
View Data Usage
You can view an estimate of your data usage (not accurate for billing purposes)
on the homepage and on the LCD screen.
On the LCD screen:
On the homepage:
1. Go to the homepage and log in as Administrator.
2. Click the Data icon ().
3. From the drop-down list, select the day of the month your billing cycle starts
(typically the first of the month). This information is available on your service
provider’s bill.
22
Use Your Mobile Hotspot
To reset the data counter manually, click Reset.
To view details of your Rogers account usage, click View Usage.
Select a Language
The first time you power on the mobile hotspot, you can choose the desired
language. Press the Navigation key to cycle through the available languages and
press the Power key to select a language. The selected language is used for the
homepage and the LCD.
To change the language used in the current session only, select the desired
language from the drop-down menu in the upper right corner of the homepage.
To change the language used in the current and subsequent sessions:
1. Click the Advanced Setting icon ().
2. On the Device Basic page, select the desired language from the drop-down
menu.
3. Click Save.
Enable / Disable Wi-Fi
By default, Wi-Fi is enabled, but if your place of business does not allow Wi-Fi or
for any reason you want to disable Wi-Fi and use the mobile hotspot only in
tethered mode, the mobile hotspot gives you that option.
To enable / disable your Wi-Fi network:
1. On to the homepage, log in as Administrator.
2. Click the Wi-Fi icon ().
23
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