Sierra Wireless AC750 User Manual

AirCard® 710/750 Wireless Network Card
Installation Guide
2130135
Rev 1.3
Table of Contents
Important Notice Because of the nature of wireless communications, trans-
mission and reception of data can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost. Although significant delays or losses of data are rare when wireless devices such as the Sierra Wireless network card are used in a normal manner with a well-constructed network, the Sierra Wireless network card should not be used in situations where failure to transmit or receive data could result in damage of any kind to the user or any other party, including but not limited to personal injury, death, or loss of property. Sierra Wireless, Inc. accepts no responsibility for damages of any kind resulting from delays or errors in data transmitted or received using the Sierra Wireless network card, or for failure of the Sierra Wireless network card to transmit or receive such data.
Safety and Hazards Do not operate the Sierra Wireless AirCard
network card in areas where blasting is in progress, where explosive atmospheres may be present, near medical equipment, life support equipment, or any equipment which may be susceptible to any form of radio interference. In such areas, the Sierra Wireless network card MUST BE POWERED OFF. The Sierra Wireless network card can transmit signals that could interfere with this equipment.
Do not operate the Sierra Wireless network card in any aircraft, whether the aircraft is on the ground or in flight. In aircraft, the Sierra Wireless network card MUST BE POWERED OFF. When operating, the Sierra Wireless network card can transmit signals that could interfere with various onboard systems.
Note: Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open. Sierra Wireless network cards may be used at this time.
The driver or operator of any vehicle should not operate the Sierra Wireless network card while in control of a vehicle. Doing so will detract from the driver or operator's control and operation of that vehicle. In some states and provinces, operating such communications devices while in control of a vehicle is an offence.
®
710/750 wireless
FCC RF Exposure Information
In August 1996 the Federal Communications Commission (FCC) of the United States with its action in Report and Order FCC 96-326 adopted an updated safety standard for human exposure to radio frequency (RF) electromagnetic energy emitted by FCC regulated transmitters. Those guidelines are
AirCard 710/750 Wireless Network Card Installation Guide
consistent with the safety standard previously set by both U.S. and international standards bodies. The design of this wireless network card complies with the FCC guidelines and these international standards.
Use only the supplied or an approved antenna. Unauthorized antennas, modifications, or attachments could impair call quality, damage the phone, or result in violation of FCC regulations.
This device is approved for use in typical laptop PCs only. To comply with FCC RF exposure requirements the AirCard 710/750 PCS GSM modem card must be operated with a minimum separation distance of 2.5 cm (1 inch) between the user/nearby persons and the antenna. Always place the antenna in the upright position (oriented vertically) when using the AirCard 710/750 in a laptop computer.
For more information about RF exposure, please visit the FCC web site at www.fcc.gov
.
Limitation of Liability
The information in this manual is subject to change without notice and does not represent a commitment on the part of Sierra Wireless, Inc. SIERRA WIRELESS, INC. SPECIFICALLY DISCLAIMS LIABILITY FOR ANY AND ALL DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSE­QUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS, INC. PRODUCT, EVEN IF SIERRA WIRELESS, INC. HAS BEEN ADVISED OF THE POSSI­BILITY OF SUCH DAMAGES OR THEY ARE FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY.
Patents Portions of this product are covered by some or all of the
following US patents:
6339405, D452496, D452495, 6327154, D442170, 6199168,
6191741, 6169884, D416857, 5929815, 5890057, 5878234,
5847553, 5845216, 5748449, 5682602, 5629960, 5617106,
D372701, D372248, 5515013, D367062 and other patents pend-
ing.
Copyright ©2002 Sierra Wireless, Inc. All rights reserved.
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Table of Contents
Trademarks AirCard
trademarks of Sierra Wireless, Inc.
Sierra Wireless, the Sierra Wireless logo, the red wave design, the red-tipped antenna, and Watcher are trademarks of Sierra Wireless, Inc.
Other trademarks are the property of the respective owners.
All product specifications are subject to change without notice.
®
and Heart of the Wireless Machine® are registered
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AirCard 710/750 Wireless Network Card Installation Guide
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Table of Contents
Introducing the AirCard® 710/750 Network Card . . . . . . . . . . . . . .1
About the AirCard 710/750 wireless network card . . . . . . . . . . . . . . . . . . . . . . . 1
Supported computer platforms and wireless networks . . . . . . . . . . . . . . . . . . 1
Care and maintenance of your AirCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Information you must get from your service provider . . . . . . . . . . . . . . . . . . . . 5
SIM card overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Inserting a SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Removing a SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Installation on Notebook PCs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Setting your Internet connection to use the AirCard. . . . . . . . . . . . . . . . . . . . . 9
Internet Explorer version 5 and 6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Windows 95 OSR 2, 98 SE, 2000, and Me. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Windows XP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Windows NT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Inserting the AirCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Installing the Network Card Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Installing the Modem Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Changing the Interrupt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Configuring Your Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Removing the AirCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Windows NT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
AirCard 710/750 Wireless Network Card Installation Guide
Windows 95, 98, 2000, Me, XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
The Watcher™ Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Launching the Watcher program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
The Watcher window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Notebook PCs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Getting more information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Radio frequency and electrical specifications . . . . . . . . . . . . . . . . . . . . . . . . . 25
Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Declaration of conformity for CE Marking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
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1: Introducing the AirCard® 710/
710/750
750 Network Card
• About the AirCard
• Supported platforms and networks
• Care and maintenance

About the AirCard 710/750 wireless network card

The AirCard® 710/750 wireless network card fits into a
standard Type II PC Card slot (available on most notebook PCs) and functions as a wireless network card. This card allows you to connect to the Internet, send and receive e-mail, and connect to a corporate network, without the need of a network cable or phone line. The card uses cellular telephone radio frequencies and the GSM (Global System for Mobile Communications) digital telephone infrastructure.
When packet mode service is available, the AirCard 710/750 network card uses the General Packet Radio Service (GPRS) infrastructure to provide an “always-on” data connection, just like an Ethernet card or other wired network adapter.
Supported computer platforms
Introducing the AirCard
and wireless networks
Windows computer platforms The AirCard 710/750
wireless network card works in notebook PCs running Windows 95, 98 SE, Me, NT, XP, and 2000. See the "System requirements" on page 9.
GSM wireless networks The AirCard 710/750 network card operates over a type of wireless network called GSM (Global System for Mobile communications), supported by a number of wireless carriers in North America and around the world.
To use the AirCard 710/750 network card, you must have an account that gives you access to a GSM network.
Note: Every GSM network worldwide operates on one of three radio frequency bands. The AirCard 710 network card operates only on the 1900 MHz PCS band used in North America and in some parts of
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AirCard 710/750 Network Card Installation Guide
Central and South America. The AirCard 750 is a tri-band product that operates on the 900, 1800, and 1900 MHz bands used in Europe and Asia.
Like GSM mobile phones, the AirCard 710/750 network card requires a SIM card (also known as a “smart card” or “smart chip”), provided by your wireless service provider, in order to function. For more information, see "SIM card overview" on page 6.

Care and maintenance of your AirCard

Do not apply adhesive labels to the AirCard. This may cause the AirCard to become jammed inside the card slot, or prevent it from being inserted properly.
Optimal signal strength is usually obtained when the antenna is fully extended (applies to the AirCard 710 only) and perpen­dicular to the card. The antenna should bend easily at the hinge. Do not forcefully bend the antenna.
Figure 1-1: Proper positioning of the AirCard 710/750 antenna in a notebook
When storing or transporting your PC in a case (such as a notebook case), retract the AirCard antenna (AirCard 710) or remove the AirCard antenna (AirCard 750) and position the computer where the antenna tip cannot be crushed or broken.
The AirCard should fit easily into your computer’s PC Card slot. Forcing the AirCard into the slot may damage the connector pins.
Protect the card from liquids, dust, and excessive heat (see "Environmental specifications" on page 26 for details).
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Chapter 1: Introducing the AirCard 555 Network Card
When not installed in your computer, store the AirCard in a safe place.
710/750
Introducing the AirCard
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AirCard 710/750 Network Card Installation Guide
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2: Getting Started

• Information you need from your service provider
• Inserting the SIM card
• Removing the SIM card
Before you can begin using the AirCard 710/750 wireless network card, you must:
1. Obtain certain information from your service provider.
2. Insert the SIM card into the slot in your AirCard PC Card
(page 6).
3. Install the AirCard 710/750 software. (See page 10.)
4. Insert the AirCard into your computer.
5. Configure the AirCard to use your account (page 19).

Information you must get from your service provider

When you purchase an AirCard, you should also receive a SIM card that holds your account information. Without a valid SIM card and a valid account, your AirCard will not work.
To activate your account, your service provider needs from you:
Billing information (for example, your credit card infor-
mation) used to collect payment for your network usage
The SIM card serial number (printed on the upper surface
of the SIM card)
Getting Started
Note: Keep a written record, in a secure place, of the account information that your service provider gives you. You will need this information if you ever need to re-enter the account infor­mation.
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You require from your service provider:
A phone number for your AirCard
APN (Access Point Name), if required by the network
User name and password, if required by the network
Whether or not your provider is using header
compression and/or data compression
IP address, if the network does not automatically assign
one
Optionally: Primary DNS
1. DNS (Domain Name Server)—a computer that converts web site names, such as www.sierrawireless.com, into IP addresses, such as 64.114.87.11.
1
and Secondary DNS addresses
AirCard 710/750 Network Card Installation Guide

SIM card overview

Note: If you change GSM service providers (such as if you move to a new city), you will need a new SIM card from your new service provider. You will also need to enter your new profile information into the Watcher software (see “Config­uring Your Account” on page 19).

Inserting a SIM card

To install your SIM card into the AirCard 710/750 network card, follow these steps:
1. Hold the AirCard 710/750 network card with the label on
top and the antenna closest to you.
2. Locate the thin SIM card slot on the left side of the AirCard
PC Card’s antenna end.
3. Orient the SIM card, as shown in the diagram on the
bottom side of the AirCard.
4. Insert the end of the SIM card into the slot, and gently
push it until it clicks into place.
Figure 2-1: Inserting the SIM card Into the AirCard 710/750 SIM card slot
5. Once the SIM card is properly inserted, it should not
extend beyond the end of the card. See Figure 2-2.
Figure 2-2: A SIM card properly inserted

Removing a SIM card

To remove the SIM card, you will need a slim object, such as the tip of a pen or a straightened paper clip, to push into the eject hole.
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