Sierra Wireless 595U User Manual

Sprint Mobile Broadband USB Modem

by Sierra Wireless– AirCard® 595U

Quick Start Guide

Sprint Mobile Broadband
USB Modem
by Sierra Wireless

®

AirCard

www.sprint.com

© 2007 Sprint Nextel. All rights reserved. SPRINT and other trademarks are
trademarks of Sprint Nextel.

© 2007 Sierra Wireless. All rights reserved. AirCard is a registered trademark of
Sierra Wireless. Si erra Wireless, the Sierra Wi reless logo, the red wave de sign, and
Watcher are trademarks of Sierra Wireless.

Document 2130748 Revision 1.2

Printed in the U.S.A.

595U

Table of Contents

Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i

Your Sprint Mobile Broadband USB Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii

How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii

Getting More Information About the Device and Services . . . . . . . . . . . . . . . iv

Installing the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Installing the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Installing the Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Activating Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Device Activation and Provisioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Basics of Your Sprint Mobile Broadband USB Modem . . . . . . . . . . . . . . . . . . 17

Connecting to the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Connection Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Removing the Sprint Mobile Broadband USB Modem From Your PC 22

Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Sprint Mobile Broadband USB Modem User’s Guide . . . . . . . . . . . . . . 23

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Welcome to Sprint

Sprint is committed to bringing you the best wireless technology available. We built

our network right from the start to give you what we believe you really want
from a wireless service provider—clear connections, private communications,
and time-saving features.

This guide will familiarize you with our technology and your new Sprint Mobile
Broadband USB modem through simple, easy-to-follow instructions.

Welcome and thank you for choosing Sprint.

i

Your Sprint Mobile Broadband USB Modem

Thank you for purchasing a Sprint Mobile Broadband USB modem. This device
offers more freedom than ever before. No wires, no cables—just access to your
data when you need it. The power of the Internet is truly at your fingertips.

ii

How to Use This Guide

The advantages of Sprint are as clear as each wireless connection you make. With
Sprint service, we give you what you really want from a wireless service
provider—clear connections, easy-to-understand service plans, and self-servicing
options for managing your account. All this is designed to make your life easier
and worry-free.

We know you’re eager to start using your Sprint Mobile Broadband USB modem
right away, and the three sections of this guide are designed to help you do just
that.

The first section (page 1) guides you through the steps required to install your
Sprint Mobile Broadband USB modem and the Sprint Connection Manager

1

software.

The second section (page 9) helps you set up your Sprint service. Blank
spaces are provided so you can write down important information that

2

you’ll want to remember, such as the Sprint user name for your account.

The third section (page 17) describes the basics of your Sprint Mobile
Broadband USB modem and the Sprint Connection Manager software.

3

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iii

Getting More Information About the Device and Services

This guide introduces your device’s basic features and services. To learn how to use
all the features of your device and services, consult the online help or user guide.
(See page 23 of this document.) They provide information on:

䢇 Understanding the Sprint Connection Manager indicators, messages, and

menu options.

䢇 Managing your call history (Connection History).
䢇 Changing the settings.
䢇 Setting your device’s security.
䢇 Tr ou ble sh oo ti ng .
䢇 And more.

iv

Installing the Software

1

Installing the Software

System Requirements

The Sprint Mobile Broadband USB modem is supported on:

䢇 Microsoft® Windows® Vista
䢇 Windows XP.
䢇 Windows 2000 with Service Pack 1 or later (Service Pack 4 is recommended),

with high encryption support. (See “High Encryption Requirements” in the
user’s guide.)

䢇 Mac OS X version 10.4 or newer. Software and instructions are available at

www.sprint.com / downloads.

TM

.

Note:

Your Sprint Mobile Broadband USB modem will not work with handhelds
or Pocket PCs.

To install and run the Sprint Mobile Broadband USB modem and accompanying
Sprint Connection Manager software on a Windows PC, you will need these
minimum system resources:

䢇 USB slots: One USB slot. (If your computer’s USB slot is vertical, use the

docking station. Do not use the Sprint Mobile Broadband USB modem in a
USB hub or in a USB slot on a keyboard.)

䢇 Disk drive: CD-ROM
䢇 Memory: 32 MB
䢇 Disk space: 32 MB

2

Installation Overview

The process for installing and using your Sprint Mobile Broadband USB modem
may vary slightly, depending on the operating system you are running.

The installation process on a Windows PC has three stages:

䢇 “Installing the Software” — Install the Sprint Connection Manager software

(see page 4).

䢇 “Installing the Drivers” — Run the Sprint Connection Manager software, insert

the battery into the Sprint Mobile Broadband USB modem, and insert the
device (see page 6).

䢇 “Device Activation and Provisioning” — Activate your account and configure

the Sprint Mobile Broadband USB modem to use your account (see page 10).

(If you’re using your card on a Mac computer, visit
the Watcher

TM

Lite software and the installation instructions.)

www.sprint.com/downloads for

Installing the Software

3