Sierra Wireless 2400154 User Manual
AT&T Mobile Hotspot
Elevate 4G
User Guide
2400154
Rev 2
Preface
Important
Notice
Safety and
Hazards
Due to the nature of wireless communications, transmission and reception of data
can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be
totally lost. Although significant delays or losses of data are rare when wireless
devices such as the AT&T Mobile Hotspot Elevate 4G are used in a normal
manner with a well-constructed network, the AT&T Mobile Hotspot Elevate 4G
should not be used in situations where failure to transmit or receive data could
result in damage of any kind to the user or any other party, including but not
limited to personal injury, death, or loss of property. Sierra Wireless accepts no
responsibility for damages of any kind resulting from delays or errors in data
transmitted or received using the AT&T Mobile Hotspot Elevate 4G, or for failure
of the AT&T Mobile Hotspot Elevate 4G to transmit or receive such data.
Do not operate the AT&T Mobile Hotspot Elevate 4G in areas where blasting is in
progress, where explosive atmospheres may be present, near medical
equipment, near life support equipment, or any equipment which may be
susceptible to any form of radio interference. In such areas, the AT&T Mobile
Hotspot Elevate 4G MUST BE POWERED OFF. The AT&T Mobile Hotspot
Elevate 4G can transmit signals that could interfere with this equipment.
Do not operate the AT&T Mobile Hotspot Elevate 4G in any aircraft, whether the
aircraft is on the ground or in flight. In aircraft, the AT&T Mobile Hotspot Elevate
4G MUST BE POWERED OFF. When operating, the AT&T Mobile Hotspot
Elevate 4G can transmit signals that could interfere with various onboard
systems.
Limitation of
Liability
The driver or operator of any vehicle should not operate the AT&T Mobile Hotspot
Elevate 4G while in control of a vehicle. Doing so will detract from the driver or
operator's control and operation of that vehicle. In some states and provinces,
operating such communications devices while in control of a vehicle is an offence.
The information in this manual is subject to change without notice and does not
represent a commitment on the part of Sierra Wireless. SIERRA WIRELESS AND
ITS AFFILIATES SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL
DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL,
PUNITIVE OR EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO,
LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE
ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS
PRODUCT, EVEN IF SIERRA WIRELESS AND/OR ITS AFFILIATES HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE
FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY.
Notwithstanding the foregoing, in no event shall Sierra Wireless and/or its
affiliates aggregate liability arising under or in connection with the Sierra Wireless
product, regardless of the number of events, occurrences, or claims giving rise to
liability, be in excess of the price paid by the purchaser for the Sierra Wireless
product.
Rev 2 Mar.12 3
Preface
Patents This product may contain technology developed by or for Sierra Wireless Inc. This
product includes technology licensed from QUALCOMM
manufactured or sold by Sierra Wireless Inc. or its affiliates under one or more
patents licensed from InterDigital Group.
®
. This product is
Copyright © 2012 Sierra Wireless. All rights reserved.
Trademarks Sierra Wireless™, and the Sierra Wireless logo are trademarks of Sierra
Wireless. LTE™ is a trademark of ETSI, AT&T, the AT&T logo and all other AT&T
marks contained herein ar trademarks of AT&T Intellectual Property and/or AT&T
affiliated companies. All other marks contained herein are the property of their
respective owners.
MiniUPnPd
Copyright (c) 2006-2011, Thomas BERNARD. All rights reserved.
Redistribution and use in source and binary forms, with or without modification,
are permitted provided that the following conditions are met:
· Redistributions of source code must retain the above copyright notice,
this list of conditions and the following disclaimer.
· Redistributions in binary form must reproduce the above copyright notice,
this list of conditions and the following disclaimer in the documentation
and/or other materials provided with the distribution.
· The name of the author may not be used to endorse or promote products
derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND
CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR
CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,
SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT
NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;
LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION)
HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN
CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR
OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE,
EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Rev 2 Mar.12 4
Contents
Get Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Know Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Manage your device and settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Mute Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Power LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Included Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Power Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Additional LCD screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Set Up and Connect to the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Connect to the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
AirCard Watcher App for Smartphones and Tablets . . . . . . . . . . . . . . . .15
Homepage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Security Credentials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Use Your Mobile Hotspot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Set Auto Connect Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
View Data Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Enable / Disable Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
View / Block Connected Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Add a Wireless Device to your Wi-Fi Network . . . . . . . . . . . . . . . . . . . . . . . 21
View SMS Messages and Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Use the GPS Feature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Battery Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Extend Battery Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Set Audio Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Change Device Security Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
View Details About Your Mobile Hotspot . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Rev 2 Mar.12 5
Contents
Use the microSD Card to Share Files over Wi-Fi. . . . . . . . . . . . . . . . . . . . . 29
Before you Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Share or Access Files over Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Recharge the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Update the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Replace the SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Advanced Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Do not Automatically Install Driver for USB Tethering . . . . . . . . . . . . . . . . . 38
Export / Import Router Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Set Display Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Set Audio Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
View and Save Device Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
View WAN Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Set Connection Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Enable SIM Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
View Wi-Fi Status and List of Connected Devices. . . . . . . . . . . . . . . . . . . . 45
Set Wi-Fi Network Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Set Wi-Fi Security Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Set MAC Filter Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Enable Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Enable Port Filtering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Enable VPN Passthrough. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Enable DMZ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Enable Universal Plug and Play. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Set Router LAN Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Reset the Mobile Hotspot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Rev 2 Mar.12 6
Contents
Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Mechanical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Environmental Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Regulatory and Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Safety and Hazards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Regulatory Information for North America . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Rev 2 Mar.12 7
1: Get Started
LCD
Power button
Mute switch
This chapter provides an overview of the AT&T Mobile Hotspot Elevate 4G* features,
and instructions on how to set up your mobile hotspot and connect to the Internet.
Know Your Device
Your mobile hotspot enables you to create a Wi-Fi access point anywhere in the AT&T
coverage area. You can use that Wi-Fi access point to connect your laptop and other
Wi-Fi capable devices to AT&T’s mobile broadband network and connect to the
Internet.
You can also use your mobile hotspot in tethered mode by connecting it to your laptop
with the USB cable to access the Internet.
1
Manage your device and settings
You can manage your device and change settings using:
• The device LCD (see page 9)
• The Homepage (see page 15)
• AirCard Watcher App for Smartphones and Tablets (see page 15)
*. * Limited 4G LTE availability in select markets. 4G speeds delivered by HSPA+ (with
enhanced backhaul) and LTE, where available. Compatible 4G device and data plan
required. LTE is a trademark of ETSI. Learn more at att.com/network.
Rev 2 Mar.12 8
Power Button
Desired result Action
Turn mobile hotspot on Press and hold the power button for a few seconds.
Turn mobile hotspot off Press and hold the power button for a few seconds.
Wake up LCD screen Press and quickly release the power button.
Get Started
View additional LCD
screens
Respond to prompts on
the LCD screen
Press the power button.
Double-press the power button when prompted to do so by
the LCD screen. (This is used to confirm an action.)
Mute Switch
The mobile hotspot automatically beeps when the battery is low, when you
receive a message, etc. To turn these beeps off, move the mute switch so the red
rectangle is visible. On the homepage, http://att.elevate, you can customize your
hotspot to beep when specific changes in status occur. For more information, see
Set Audio Alerts on page 27.
LCD
As well as providing setup information (Wi-Fi SSID (Network Name) and Wi-Fi
Key) the mobile hotspot Main LCD screen displays:
• Instructions during setup
• Status messages such as “Searching for network”, “Connected”, etc.
• Status icons (See Icons on the LCD Screen on page 10 for details.)
• Data usage meter
• Network name
• Error messages (See Alerts on page 60 for troubleshooting suggestions.)
Press the power button to cycle through the following additional screens:
• Wi-Fi Protected Setup (WPS) instructions — a fast, easy way to connect
WPS-enabled devices to your Wi-Fi network
• Web Interface
• Messages / Alerts
• About Elevate
To personalize the mobile hotspot and change the settings, connect to AT&T’s
mobile broadband network and go to the homepage (http://att.elevate).
Rev 2 Mar.12 9
Icons on the LCD Screen
Signal strength
Network indicator
GPS
Wi-Fi
Battery
SSID
Wi-Fi Key
AT& T
SSID: Elevate-AD9B
Wi-Fi Key: 12345678
Press to scroll
Data usage
Messages
View at http://att.elevate
Status icons
Wi-Fi on/off
Number of connected devices
Press power once
Home Screen
To access the Wi-Fi Protected Setup (WPS) screen, press the power button.
Network activity indicator
for additional screens
The icons on the LCD screen indicate the status of the mobile
hotspot.
Get Started
Icon Indicates
Signal strength
The more bars, the stronger the RF signal.
No signal.
Rev 2 Mar.12 10
Icon Indicates
Get Started
The type of network available.*
4G LTE — LTE
4G — HSPA, HSPA+
E — EDGE
G — GPRS
If the Network icon has a white background, the hotspot is connected to
the network.
If the Network icon has a black background, service is available, but the
hotspot is not connected to the network.
For network connection instructions, see Set Up and Connect to the
Internet on page 13.
Your 4G LTE wireless device will indicate which of AT&T’s wireless networks you are
connected to. A network indicator does not necessarily mean that you will experience any
particular upload or download data speeds.
4G LTE: Connected to AT&T’s 4G LTE netwo r k.
4G*: Connected to A T &T’s HSP A+ network. AT&T’s HSPA+ network is cap able of delivering
4G speeds when combined with enhanced backhaul. 4G availability is increasing with
ongoing backhaul deployment.
E: Connected to AT&T’s EDGE/2G network
Actual data upload and download speeds depend on various factors, including the device,
network utilization, file characteristics, terrain, etc. Learn more at wireless.att.com/learn/
articles-resources/wireless-terms.jsp, your AT&T Wireless Customer Agreement, Section 3.2
Where and How Does AT&T Service Work?
*AT&T’s HSPA+ network can deliver 4G speeds when combined with enhanced backhaul.
Your wire less device can’t distinguish between HSPA+ cell sites with enhanced backhaul and
those without. Enhanced backhaul not ava ilabl e eve rywhere. Learn mor e a t att.com/network.
Network activity
A solid white icon indicates network activity:
• Up-arrow indicates data being uploaded to the network
• Down-arrow indicates data being downloaded from the network
A white outlined arrow indicates no network activity
Messages
You have messages from AT&T or alerts (generated by the device) that
indicate a change in the device’s status. To view your messages and / or
alerts, go to the homepage (http://att.elevate) and click the Messages
icon.
GPS
When the needle on the GPS icon flashes, the mobile hotspot is trying
to obtain a satellite fix or is tracking a location.
Rev 2 Mar.12 11
Icon Indicates
Wi-Fi
The number beside the Wi-Fi icon shows the number of users (devices)
connected to your Wi-Fi network.
Wi-Fi radio is disabled or in standby mode.
To adjust the standby mode timer, see Extend Battery Life on page 25.
For information on enabling Wi-Fi, see page 56 — The Wi-Fi radio is
disabled icon appears on the LCD screen.
Battery status
Indicates the charge status of the battery
4 bars — 80 – 100%
1 bar — 10 – 29%
Battery outline (no bars) — 0 – 9%
Recharge immediately.
Battery charging.
No battery.
The mobile hotspot is powered on and connected to the AC charger.
Get Started
The battery is charging through a USB connection.
Power LED
The blue LED on the top of the mobile hotspot flashes:
• Slowly to indicate that it is powered on
• Quickly when the firmware is being updated
Included Accessories
• Micro USB cable — Used mainly for recharging the battery, although you can
also use it to tether the mobile hotspot to your computer
• AC adapter — Used with the USB cable to recharge the battery or to power
the mobile hotspot from a wall socket
For more information, see Recharge the Battery on page 33.
Optional Accessories
Additional accessories are available from www.sierrawireless.com/wheretobuy/
onlinestore/default.aspx.
Power Sources
You can power your mobile hotspot from:
• Rechargable battery included with the mobile hotspot
Rev 2 Mar.12 12
• USB port on your computer
WPS Setup
Double-click the button to
activate Wi-Fi Protected Setup.
(1/4)
You will have 2 minutes to
connect a WPS-enabled
device.
Web Interface
Personalize at:
http://att.elevate
(2/4)
Default admin login is:
attadmin
Messages
0 - Unread text messages
0 - Alerts
(3/4)
To read messages go to:
http://att.elevate
About Elevate
Wireless Number:
(555) 456-7890
Tutorials: att.com/tutorials
Support: 800-331-0500
IMEI: 012301000123456
ICCID: 89012304567801112301
Ver: SW19200H_3.05.07.00AP
(4/4)
Battery
Gold contacts
Default
security credentials
• Wall socket using the AC adapter and USB cable
Additional LCD screens
New Press the power button ( ) to scroll through additional LCD screens:
Get Started
Rev 2 Mar.12 13
Set Up and Connect to the Internet
Install the Battery
1. Insert the battery as shown in the illustration. Ensure that the gold contacts
on the battery are lined up with the gold contacts on the device.
Get Started
2. Replace the back cover.
Note: The battery comes partially-charged and ready to go. You do not need to charge it
fully unless you wish to. When the battery needs recharge, follow the instructions in
Recharge the Battery on page 33.
Connect to the Internet
Note: Your mobile hotspot does not need to be connected to the computer with the USB
cable to connect to the Internet. The USB cable is used mainly for recharging the battery.
(If you want to connect to the Internet with the mobile hotspot tethered to the laptop using
the USB cable, see Tethered mode on page 14 before connecting for the first time.)
To connect to the Internet:
1. Turn on the mobile hotspot.
Press and hold the power button for a few seconds.
The first time you connect a computer to the mobile hotspot network, the LCD
screen displays the message “Connect your computer to Wi-Fi network”. The
Wi-Fi SSID (Network Name) and the Wi-Fi Key are shown on the LCD screen.
Note: The LCD screen may go into slee p mode to save power. To wake up the LCD
screen, press and quickly release the power button.
2. Connect your computer or other device to your Wi-Fi network.
a. On your computer, view the list of available Wi-Fi networks.
b. Select the Wi-Fi SSID (Network Name) displayed on the mobile hotspot
LCD screen, and connect to it.
c. When prompted, enter your Wi-Fi Key as it appears on the mobile hotspot
LCD screen.
3. Launch your browser to surf the Internet.
Optional: To personalize your mobile hotspot go to http://att.elevate.
Note: To make changes to the mobile hotspot settings on the homepage, you must first log
in as Administrator. Type attadmin in the Admin Login box.
Tethered mode
*
The first time you use your mobile hotspot in tethered mode (connected to a
computer using the USB cable):
1. Ensure that the mobile hotspot is powered off.
2. Use the USB cable to connect the mobile hotspot to your computer.
*. * Enterprise variant available with microSD and WPS functionality disabled and driv-
ers supporting tethering removed.
Rev 2 Mar.12 14
Get Started
The mobile hotspot automatically powers on and installs the necessary driver.
3. Once the driver is installed, you can surf the net or go to the homepage
http://att.elevate to customize your mobile hotspot.
AirCard Watcher App for Smartphones and Tablets
Download the complimentary AirCard Watcher app from
www.sierrawireless.com/AirCardApps. Use this app to view
your connection, settings, and data usage from your
smartphone or tablet. To manage all hotspot settings, go to
the homepage http://att.elevate.
Homepage
Your mobile hotspot comes configured, perfectly secure and ready to use, but if
you want to change the security settings, the Wi-Fi SSID (Network Name) and
other settings, go to your mobile hotspot’s homepage.
The homepage URL (http://att.elevate) is shown on the LCD during setup. You
can also find it in the Quick Start Guide that came with your mobile hotspot.
To make changes to the settings on the homepage, you must be logged in as
Administrator (default Admin Login is attadmin).
Rev 2 Mar.12 15
Get Started
Admin login
Status and settings Virtual image of the device
Connect / DisconnectPower off
You can view some information about the device without being logged in as
Administrator, but to view detailed information and to change any settings and use
some features, you must be logged in as Administrator.
To log in as Administrator:
1. Place your cursor in the Admin Login box and type attadmin (the default
Admin Login).
2. Click OK.
Once you are logged in as Administrator, you can view detailed information and
change mobile hotspot settings, such as:
• Change the SSID, Wi-Fi Key, Admin Login, and Wi-Fi encryption
• Set autoconnect options
• Set GPS options
• Use GPS to track or map your location and find nearby amenities
• Set battery options
• View data usage
• Set audio alerts
• Change advanced settings such as security settings and router options
Rev 2 Mar.12 16
Get Started
Security Credentials
Two passwords are associated with the mobile hotspot:
• Wi-Fi Key — Used to connect your computer or other Wi-Fi device to your
mobile hotspot network. This Key is unique to your device. It is displayed on
the main mobile hotspot LCD screen. If the screen is blank (a power-saving
feature), press and quickly release the power button to view the information
on the screen. The default Wi-Fi Key is also printed on a label under the
battery.
• Admin Login — Used to log into the homepage as Administrator. You must be
logged in as Administrator to use certain features and to make changes to
your mobile hotspot settings. The default Admin Login, attadmin, is printed
on a label under the battery. The Admin Login can be 5–31 characters.
Rev 2 Mar.12 17
2: Use Your Mobile Hotspot
This chapter provides information on how to use your mobile hotspot.
Note: To change settings you need to be logged in as Administrator. See Set Up and Connect
to the Internet on page 13.
Set Auto Connect Options
By default, the mobile hotspot automatically connects to AT&T’s mobile broadband
network. You can change this feature so that the mobile hotspot automatically
connects to another network when you are roaming, or to never auto connect.
To select the auto connect options:
1. On the Mobile Hotspot Homepage, log in as Administrator.
2. Click the Signal Strength icon ( ).
2
3. If desired, under Network Technology, select the desired option from the dropdown menu.
Note: For most users, it’s best to leave the default setting (Auto). When this option is selected,
your mobile hotspot connects to the fastest service available. If you change this setting, the
mobile hotspot will not be able to connect if the option you choose is not available. For
example, if you select 4G LTE from the drop-down menu and you are in an area where there is
no 4G LTE network available, the mobile hotspot will not be able to connect to a mobile
broadband network until you change this setting.
4. Under Auto Connect & Roaming, select the desired option:
· Always auto connect — The mobile hotspot automatically attempts to connect to
the mobile broadband network when powered on. You may incur additional
roaming charges if you are outside of the AT&T coverage area.
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Use Your Mobile Hotspot
AT& T
SSID: Elevate-AD9B
Wi-Fi Key: 12345678
Press to scroll
Data usage
· Always auto connect except when roaming — The mobile hotspot automati-
cally attempts to connect only to AT&T’s mobile broadband network when
powered on (default).
· Never auto connect — The mobile hotspot will not attempt to automatically
connect to the mobile broadband network when powered on.
If you choose this option, press the power button and follow the instructions
on the LCD screen to connect, or go to the homepage (http://att.elevate)
and click Connect. See page 13 for more information.
5. Click Save. (Save button appears once you make a selection.)
View Data Usage
You can view an estimate of your data usage (not accurate for billing purposes)
on the homepage and on the LCD screen.
On the LCD screen:
On the homepage:
1. Go to the homepage and log in as Administrator.
2. Click the Data Usage icon ( ) on the left side of the screen.
3. The bar graph shows your data usage.
Rev 2 Mar.12 19
The billing cycle (typically a month) is available on your bill.
Use Your Mobile Hotspot
Enable / Disable Wi-Fi
By default, Wi-Fi is enabled, but if your place of business does not allow Wi-Fi or
for any reason you want to disable Wi-Fi and use the mobile hotspot only in
tethered mode, the mobile hotspot gives you that option.
To enable / disable your Wi-Fi network:
1. On the Mobile Hotspot Homepage, log in as Administrator.
2. Click the Wi-Fi icon ( ).
3. Under Settings, select the desired option.
4. Click Save. (Save button appears once you make a selection.)
View / Block Connected Users
To view a list of devices connected to your mobile hotspot and block undesired
users:
1. On the Mobile Hotspot Homepage, log in as Administrator.
2. Click the Wi-Fi icon ( ).
Rev 2 Mar.12 20
Use Your Mobile Hotspot
If you notice a user or Wi-Fi device that you do not recognize, you can block that
device from connecting to your Wi-Fi network.
To block a user (or device):
1. Select the box beside the device in the Block column.
2. Click Save. (Save button appears once you make a selection.)
To unblock a user and allow that device access to your network, see Set MAC
Filter Mode on page 47.
Add a Wireless Device to your Wi-Fi Network
You can connect up to five wireless devices such as smartphones, laptops,
tablets, digital cameras, printers, gaming consoles, and digital picture frames to
your mobile hotspot network.
You can use the Mobile Hotspot Homepage or the device LCD screen (press the
power button to view WPS
your Wi-Fi network.
*
instructions) to add additional wireless devices to
From the Mobile Hotspot Homepage
To add devices using the Mobile Hotspot Homepage:
1. On the Mobile Hotspot Homepage, log in as Administrator.
2. Click the Wi-Fi icon ( ).
3. Click the Add Device button.
*. * Enterprise variant available with microSD and WPS functionality disabled and driv-
ers supporting tethering removed.
Rev 2 Mar.12 21
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