Do not store or use gasoline or other flammable vapors
and liquids in the vicinity of this or any other appliance.
INSTALLER: LEAVE THIS MANUAL WITH THE APPLIANCE.
CONSUMER: RETAIN THIS MANUAL FOR FUTURE REFERENCE.
Page 2
TABLE OF CONTENTS
Please read and carefully follow all of the instruction found in this manual. Please pay special
attention to the safety instructions provided in this manual. The instructions included here will assure
that you have many years of dependable and enjoyable service from your Serria Flame product.
IMPORTANT INSTRUCTIONS....................................................................................................................................3
UNPACKING AND TESTING APPLIANCE...............................................................................................................4
LOCATING THE FIREPLACE.....................................................................................................................................4
REMOVING FRONT PANEL.....................................................................................................................................11
MEDIA OPTIONS.......................................................................................................................................................15
DECORATIVE MEDIA INSTALLATION..................................................................................................................15
SERVICE HISTORY....................................................................................................................................................22
Read all instructions before installing or using this heater.
2. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes and curtains at
least 3 feet from the front of the heater; keep them away from sides and rear as well.
3. Always unplug heater when it’s not in use.
4. Do not operate the fireplace if it has a damaged cord or plug, after it has malfunctioned, or if the
unit has been dropped or damaged in any way.
5. Do not use the heater outdoors.
6. This heater is not intended for use in bathrooms, laundry areas and similar indoor locations.
Never place the heater where it may fall into a bathtub or other water containers.
7. Do not run the cord under carpeting. Do not cover the cord with throw rugs, runners or anything
else. Arrange the cord away from traffic areas where it could not be tripped over.
8. To disconnect the heater, turn the controls to "OFF" before removing the plug from the outlet.
9. Do not insert or allow foreign objects to enter any ventilation or exhaust opening, as this may
cause an electric shock, fire or damage to the heater.
10. To prevent a possible fire, do not block air intakes in any manner.
11. A heater has hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint
or flammable liquids are used or stored.
12. Use this heater only as described in this manual. Any other use not recommended by the
manufacturer may cause fire, electric shock or injury to persons.
13. Avoid the use of an extension cord because the extension cord may overheat and cause a fire.
14. Always use properly grounded fused and polarized outlets.
15. Always use ground fault protection where it is required by electrical codes.
16. Always disconnect the power before performing any cleaning, maintenance or relocation of the
heater.
17. To prevent a possible fire, do not burn wood or other materials in this heater.
18. To prevent electric shock or fire, always use a certified electrician, should new circuits or outlets
be required.
19.
When transporting or storing the heater, keep it in a dry place, free from excessive vibration.
3
Page 4
UNPACKING AND TESTING APPLIANCE
Carefully remove the appliance from the box. Prior to installing the appliance, test to make
sure the appliance operates properly by plugging the power supply cord into a conveniently
located 120 Volt grounded outlet.
There are two screws on each side to fix the front panel.
Please see the figure right side.
TAKE OUT THIS SCREW ON EACH SIDE
before you take off the front panel.
Screw
GROUNDING APPLIANCE
This appliance is for use on 120 Volts. The cord has a plug as shown in (A). An adapter as
shown in (C) is available for connecting three-blade grounding type plugs to two-slot
receptacles. The green grounding lug extending from the adapter must be connected to a
permanent ground such as a properly grounded outlet box. The adapter should not be used if
a three-slot grounded receptacle is available.
To disconnect appliance, turn controls to off, then remove plug from outlet.
LOCATING THE FIREPLACE
Plan where to locate and frame the fireplace. This will save time and money later when you
install the fireplace. Before installation consider the following:
1. Where the fireplace is located must allow for wall and ceiling clearances (see
INSTALLATION-WALL MOUNT)
2. Consider a location where the fireplace screen will not be exposed to direct sunlight from
windows or doors.
3.A 15 ampere, 120 Volt, 60 Hz branch circuit with proper ground must be available at the
location. Preferably a dedicated branch circuit should be provided to avoid circuit
breakers to trip or fuses to blow.
4
Page 5
WM-FML-26-3223-STL
Description Built-in or Wall Mount Appliance
Voltage 120V AC 60Hz
Watts 1500W Max
NO HEATER 25W
MOTOR HEATER 19W
Appliance Width 25 1/2” or 64.9 cm
Appliance Height 19 7/8” or 50.6 cm
Appliance Depth 6 1/8” or 15.5 cm
Gross Weight 52.8 lbs or 24 kg
Plug Location Left side
Cord Length 70 7/8” or 180 cm
Rough Wall Opening
Size
27”× 20 1/2“ or
68.60 cm× 52 cm
BTU 4800
This appliance has been tested in
accordance with the UL Standard 2021
for fixed and location dedicated
electric room appliances in the United
States and Canada. If you need
assistance during installation, please
contact your local dealer.
NOTE: This appliance must be
electrically wired and grounded in
accordance with local codes. In the
absence of local codes, use the
current CSA C22.1 Canadian Electrical
Code in Canada or the ANSI/NFPA 70
National Electrical Code in the United
States.
5
Page 6
WM-FML-34-4023-STL
Description Built-in or Wall Mount Appliance
Voltage 120V AC 60Hz
Watts 1500W Max
NO HEATER 25W
MOTOR HEATER 19W
Appliance Width 33 1/2” or 85.2 cm
Appliance Height 19 7/8” or 50.6 cm
Appliance Depth 6 1/8” or 15.5 cm
Gross Weight 63.1 lbs or 28.7 kg
Plug Location Left side
Cord Length 70 7/8” or 180 cm
Rough Wall Opening
Size
35”× 20 1/2“ or
88.9 cm ×52 cm
BTU 4800
This appliance has been tested in
accordance with the UL Standard 2021
for fixed and location dedicated electric
room appliances in the United States and
Canada. If you need assistance during
installation, please contact your local
dealer.
NOTE: This appliance must be
electrically wired and grounded in
accordance with local codes. In the
absence of local codes, use the current
CSA C22.1 Canadian Electrical Code in
Canada or the ANSI/NFPA 70 National
Electrical Code in the United States.
6
Page 7
WM-FML-48-5523-STL
Description Built-in or Wall Mount Appliance
Voltage 120V AC 60Hz
Watts 1500W Max
NO HEATER 25W
MOTOR HEATER 19W
Appliance Width 47 1/2” or 120.6 cm
Appliance Height 19 7/8” or 50.6 cm
Appliance Depth 6 1/8” or 15.5 cm
Gross Weight 81 lbs or 36.7 kg
Plug Location Left side
Cord Length 70 7/8” or 180 cm
Rough Wall Opening
Size
BTU 4800
49”× 20 1/2“ or
124.5 cm× 52 cm
This appliance has been tested in
accordance with the UL Standard 2021 for
fixed and location dedicated electric room
appliances in the United States and Canada.
If you need assistance during installation,
please contact your local dealer.
NOTE: This appliance must be electrically
wired and grounded in accordance with
local codes. In the absence of local codes,
use the current CSA C22.1 Canadian
Electrical Code in Canada or the ANSI/NFPA
70 National Electrical Code in the United
States.
7
Page 8
WM-FML-60-6623-STL
Description Built-in or Wall Mount Appliance
Voltage 120V AC 60Hz
Watts 1500W Max
NO HEATER 25W
MOTOR HEATER 19W
Appliance Width 59 1/4” or 150.6 cm
Appliance Height 19 7/8” or 50.6 cm
Appliance Depth 6 1/8” or 15.5 cm
Gross Weight 97.2lbs or 44.2kg
Plug Location Left side
Cord Length 70 7/8” or 180 cm
Rough Wall Opening
Size
BTU 4800
60 5/8”× 20 1/2“ or
154 cm× 52cm
This appliance has been tested in
accordance with the UL Standard 2021 for
fixed and location dedicated electric room
appliances in the United States and Canada.
If you need assistance during installation,
please contact your local dealer.
NOTE: This appliance must be electrically
wired and grounded in accordance with
local codes. In the absence of local codes,
use the current CSA C22.1 Canadian
Electrical Code in Canada or the ANSI/NFPA
70 National Electrical Code in the United
States.
8
Page 9
WM-FML-72-7823-STL
Description Built-in or Wall Mount Appliance
Voltage 120V AC 60Hz
Watts 1500W Max
NO HEATER 25W
MOTOR HEATER 19W
Appliance Width 71” or 180.4 cm
Appliance Height 19 7/8” or 50.6 cm
Appliance Depth 6 1/8” or 15.5 cm
Gross Weight 113.3lbs or 51.5kg
Plug Location Left side
Cord Length 70 7/8” or 180 cm
Rough Wall Opening
Size
BTU 4800
72 1/2”× 20 1/2“ or
184 cm× 52 cm
This appliance has been tested in
accordance with the UL Standard 2021 for
fixed and location dedicated electric room
appliances in the United States and
Canada. If you need assistance during
installation, please contact your local
dealer.
NOTE: This appliance must be electrically
wired and grounded in accordance with
local codes. In the absence of local codes,
use the current CSA C22.1 Canadian
Electrical Code in Canada or the
ANSI/NFPA 70 National Electrical Code in
the United States.
9
Page 10
WM-FML-88-9623-STL
Description Built-in or Wall Mount Appliance
Voltage 120V AC 60Hz
Watts 1500W Max
NO HEATER 25W
MOTOR HEATER 19W
Appliance Width 88” or 223.6 cm
Appliance Height 19 7/8” or 50.6 cm
Appliance Depth 6 1/8” or 15.5 cm
Gross Weight 138.6lbs or 63kg
Plug Location Left side
Cord Length 70 7/8” or 180 cm
Rough Wall Opening
Size
BTU 4800
89 1/2”× 20 1/2“ or
227.3 cm× 52 cm
This appliance has been tested in
accordance with the UL Standard 2021 for
fixed and location dedicated electric room
appliances in the United States and Canada.
If you need assistance during installation,
please contact your local dealer.
NOTE: This appliance must be electrically
wired and grounded in accordance with
local codes. In the absence of local codes,
use the current CSA C22.1 Canadian
Electrical Code in Canada or the ANSI/NFPA
70 National Electrical Code in the United
States.
-FML-60-6623-STL each have 2 screws that secure the front panel in place. Models WM-FML-
-72-7823-STL and WM-FML-88-9623-STL have four screws that secure the front panel in
place.
Two people are required for the installation process.
1. The back-lighting LED is located on the back of the front panel. Before removing the front
panel you must unplug the back-lighting from the unit. This plug is located at the bottom left
hand side behind the front panel.
Location of the back-lighting plugUnplug the back-lighting
2. The screws are located on the sides of the unit. Once located, unscrew the two or four screws.
You can then lift the front panel from the 4 shoulder posts on the sides of the unit and remove the
front panel.
Screw locations on uint
Lift the front panel from shoulder
posts.
3. To replace the front panel, lift onto the 4 shoulder posts. For a Wall Mount installation replace
the two or four screws to secure the glass. For Flush Mount installs it is not possible to replace
the screws.
11
Page 12
Remove mounting plate from the back of the appliance by
INSTALLATION-WALL MOUNT
1. Select a location that is not prone to
moisture and is located at least 0.91 m or 3
feet away from combustible materials such
as curtains or drapes, furniture, bedding,
paper, etc.
2. Referring to Fig. 1 below select a suitable
position in which to mount the heater
horizontally – use a spirit level to achieve
this.
3. Check the wall to ensure there is no wiring,
pipe wires etc in the area to be drilled. Drill
8 or more holes (8mm diameter & 40mm
depth) using a suitable size drill and put the
wall plugs into the holes.
4. Remove mounting plate from the back of the appliance
by removing the two scews as shown in Fig. 2.
5. Referring to Fig. 3, secure the mounting plate to
the wall.
6. Secure the fireplace to the wall using a screw. Fig. 4.
Warning!
Be sure that the bolts have been fixed
firmly enough to withstand the weight!
Fig. 1
Fig. 2
Fig.3
Fig. 4
12
Page 13
INSTALLATION- BUILT-IN
1. Select a location that is not prone to
moisture and is located at least 0.91m or 3
feet away from combustible materials such
as curtains or drapes, furniture, bedding,
paper, etc.
2. Mark the desired location on the floor and
store appliance in a safe, dry and dust free
location.
3. Prepare a wall with a framed opening to
accommodate the size of your unit. Leave at
least 1/4” (6 mm) around the edge of the
appliance. Any new wiring must be done in
compliance with local and national codes
and other applicable regulations.
Note: Fireplace must stick out of the wall a
minimum of 1/2” or 1.5 cm.
1. Take the front panel off from the unit. Put the
brackets on the both sides and top of the fireplace
as shown blew.
Prior to installing the appliance, test to make
sure the appliance operates properly by
plugging the power supply cord into a
conveniently located 120 Volt grounded
outlet.
The rough wall opening size of the fireplace:
W(“) D(“) H(“)
3. Make sure that the power supply port is not
behind the wall.
4. Level the fireplace.
5. Drive mounting screws into the mounting
brackets on the unit and the wall studs.
6 Replace the front panel and plug in back-.
-lighting LED. See page 11.
13
Page 14
HARD- WIRE INSTALLATION
Turn off the appliance completely and let cool before servicing. Only a qualified service person
should service and repair this electric appliance.
If it is necessary to hard wire this appliance, a qualified electrician must remove the cord connection,
and wire the appliance directly to the household wiring.
This appliance must be electrically connected and grounded in accordance with local codes, if hard
wired. In the absence of local codes, use the current CSA C22.1 CANADIAN ELECTRICAL CODE in
Canada or the current ANSI/NFPA 70 NATIONAL ELECTRICAL CODE in the United States.
1. Remove the cover plate from the left side of the appliance by removing the two screws, as
shown below. Unscrew and remove power cord.
2. Attach the wiring to the junction block. Please make sure the live wire goes into the “L”, the
neutral wire into “N” and the ground wire into “G”.
3. Put the plate back and screw back.
14
Page 15
MEDIA OPTIONS
The only media that comes with this version is ‘Clear decorative media’. Consumers
may purchase optional decorative media if they choose. See dealer for more details.
Clear
DECORATIVE MEDIA INSTALLATION
NOTE:Please unplug the power cord before you install the decorative media.
Removing the front panel
Remove the screws from both sides of the unit to take off the surround. It is recommended that
two people lift the surround away from the unit.
Installing the decorative media
Pour the fire glass media into the tray. Feel free to use any combination of fire glass
media that you find most appealing. Put back the front panel after you finish installing
the decorative media.
15
Page 16
Operating with Touch Panel
The unit can be controlled by either the touch panel controls which are located on the left side of the front
panel or the remote control.
ON/OFF
Power
1. Press “ ” to turn on and off the appliance.
2. Press “ ” multiple times to adjust between mid, low, on/off, or high brightness options
3. Press “ ” multiple times to set operating duration to 30 min, 1h, 2h, 3h, 4h, 5h, 6h, 7h, 8h, or off.
4. Press “ ” multiple times to set ambient temperatures at
Note: The touch panel buttons will glow when pressed. The light fades in 5 seconds after pressing.
NOTE:Please unplug the power cord if you will not use the fireplace for a long time.
16
Page 17
REMOTE CONTROL OPERATION
For remote to function make sure the heater is plugged in and main power switch located on the
bottom left hand side is at position I.
When operating the remote make sure you point the remote to the centre of the fireplace and make
sure each time you press the button the buzzer inside the unit will beep once. It takes some time for
the receiver to respond to the transmitter. Do not PRESS the buttons more than once within two
seconds for correct operation.
Power on
power button. This will turn off all the functions and the fireplace will be in standby mode.
button: The power-on button at top left corner of the remote is the main ON/OFF
DISPLAY ON/OFF button:Switching the fireplace flame and tray light ON/OFF. It has functions of
setting memory.
DISPLAY BLUE button: Adjust the blue color brightness of flame and tray.
DISPLAY YELLOW button: Adjust the yellow color brightness of flame and tray.
DISPLAY ORANGE button: Adjust the orange color brightness of flame and tray.
MOOD LIGHT ON/OFF button: Switching the mood light ON/OFF.
ADJUST button: Switching the color of the mood light.
FLASH button: Switches the mood light into flash mode, this cycles through all mood light colors.
HEATER ON/OFF button: Switching the heater ON/OFF. It has functions of setting memory.
HIGHT button: Press the high button to switch the heater to high heat setting 1500W.
LOW button: Press the low button to switch the heater to low heat setting 750W.
TEMP. button: Press the TEMP. button multiple times to set ambient temperature at
NOTE: THE WALL THERMOSTAT WILL WOKE WHEN THE HEATER ON TEMP. SETTING.PLEASE
REFER TO THE MANUAL CONTROL AND THE REMOTE CONTROL.
Wire the wall thermostat prior to installing the fireplace.
WALL THERMOSTAT WIRING(24 VAC)
Install Wall Thermostat per instructions provided with kit and per the following information:
1. Turn off circuit breaker.
2. Remove cover plate located on the left side of appliance.
3. Pull the wire out and cut the inside thermostat. Connect the wires to the wall thermostat as
shown below. Follow instructions provided with wall switch kit.
Dim or no flame Flame LED’s are burnt out Inspect the LED’s and replace them if
necessary.
Ember bed is not
glowing or dimming
Appliance turns off and
will not turn on
Appliance will not come
on when switch is
flipped to ON
No warm air coming out
of appliance
Flame sputters
Remote Control does
not work.
Flame is fixed. Wiring may be loose or the
Ember LED’s are burnt out Inspect the ember bed LED’s and
replace them if necessary.
Appliance has overheated and
safety device has caused the
thermal switch to disconnect
House circuit breaker has
tripped
Appliance’s fuse has blown Replace the fuse.
Appliance is not plugged into an
electrical outlet
Appliance has overheated and
safety device has caused the
thermal switch to disconnect
Circuit board is burnt out Inspect the circuit board and replace
Heater is burnt out Inspect the burner and heater
Flame motor is defective. Call a qualified service technician and
Low batteries.
Unit switch in “O” position.
flame motor may be defective.
Turn off the main switch, allow
appliance to cool for 10 minutes, then
turn it on.
Reset house circuit breaker.
Check plug and plug in.
Turn off the main switch, allow
appliance to cool for 10 minutes, then
turn it on.
it if necessary.
assembly and replace it if necessary.
replace flame motor.
Replace AAA batteries in remote
control.
Turn the switch in “I” position.
21
Page 22
SERVICE HISTORY
This heater must be serviced annually depending on usage.
Date Dealer
Name
Service technician
Name
Service Performed Special Concerns
NOTES:
22
Page 23
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