Siemon MapIT G2 Hardware Installation Training Manual

Module 2: MapIT G2 System Design and Installation

System Design Guidelines 21 System Configuration Examples 26

MapIT G2 Site Survey 29 Site and Requirement Survey Forms 32 Summary of Design Rules 34 MapIT G2 Hardware Installation 35 Installing MapIT G2 Control Bus Cables 37

Module 3: Navigating the MapIT G2 Menus

Main Menu 40 Menu Navigation 41 Diagnostic Menu 42 Circuit Trace 50 Setup Menu 51 Mapping 56

Module 4: Troubleshooting the MapIT G2 Hardware Installation

Troubleshooting guide 59

Module 5: Documentation

Certifications 61 Technical Specifications 63 Warranty Information 65

MapIT G2 Hardware Installation Training Manual Confidential – June 2014

Module 1: Hardware Components

MapIT G2 - Intelligent Cabling Solution

Introduction:

MapIT G2 intelligent hardware is used in conjunction with Siemon’s EagleEye software and provides a complete Automated Infrastructure Management (AIM) system.

The objective of this manual is to provide information on how to properly install, configure and use the MapIT G2 hardware. It does not provide a comprehensive overview of the EagleEye software. Separate manual and training class are available for EagleEye software. This manual covers these 5 key topics:

Module One; Hardware Components, Module Two; System Design and Installation, Module Three; Navigating the MapIT G2 Menus Module Four; Troubleshooting Module Five; Documentation

MapIT G2 Overview

Siemon’s MapIT G2 solution helps you better manage and protect your IT infrastructure. The system tracks physical layer connections and IP enabled network devices in real-time. While other software solutions may detect IP devices on the network, they cannot track them to their exact physical location. The MapIT solution provides a detailed view of your infrastructure, whether it is in your headquarters or at a remote office on the other side of the world. This powerful combination of Siemon intelligent cabling products and advanced software takes management of complex data/telecommunications networks and critical applications to a new level.

This manual provides instruction on the MapIT G2 hardware. A separate EEC software training program is available. Please contact Siemon if you would like to arrange software training.

MapIT System Features

MapIT G2 Hardware is designed to work with Siemon’s EagleEye Connect and EagleEye Enterprise software. This combination provides a comprehensive set of network management capabilities. Key features include:

MapIT G2 Hardware Installation Training Manual Confidential – June 2014

Infrastructure Documentation

▪ Navigation Tree with hierarchical view of the infrastructure ▪ Graphical view of racks and cabinets ▪ Import floor images and overlay database items ▪ View complete circuit diagrams, including network devices ▪ Show network and power connections ▪ Real-time updates to the database ▪ Extensive search functionality ▪ Store virtually any asset in the infrastructure database

Physical Layer Monitoring

▪ Monitors and updates all MapIT patch panel/fiber enclosure connections in real-

time

▪ Provides a complete end-to-end circuit trace ▪ Quickly identifies the root cause of network troubles ▪ Maps active devices to their physical layer connection and location ▪ Automates the process of discovering, documenting, monitoring, and managing

the physical network’s connections and its devices

Asset Management

▪ Discovers and documents all IP enabled devices and ties them to a physical

location

▪ Reports switch port utilization and availability ▪ Reports physical Layer port utilization and availability ▪ Rack space reports, including available u space, available contiguous u space ▪ Tracks and reports on assets by type and/or location

Remote Site Management

▪ Automated database updates ensures accuracy of remote site infrastructure

documentation

▪ Views end-to-end circuit status remotely ▪ Work order status updated automatically ▪ Automated alerts on unauthorized activity ▪ View database from any compatible web browser

Improve Work Order Process

▪ Advanced work order capabilities allow you to create and manage tasks ▪ Technicians can view work orders on MapIT G2 equipment and get immediate

feedback on accuracy

MapIT G2 Hardware Installation Training Manual Confidential – June 2014

▪ Automatic updates when work orders are completed ▪ Track costs for work orders by department ▪ Email/text alerts on email status ▪ SNMP traps alert 3

party software of work order status

▪ Auto routing feature helps design the best path for new circuits or location in a

rack

▪ Greater efficiency reduces the cost of moves, adds and changes

Enhanced Security

▪ Detects when unauthorized devices connect to the network ▪ Monitors network for unauthorized activity such as patching changes, device

movement or device disconnection

▪ Wide variety of responses to unauthorized activity include email and text alerts,

snmp commands to disable switch ports, IP camera pictures

▪ Maintains an audit log of all network events ▪ EagleEye database can be backed up remotely and used for disaster recovery

How the MapIT G2 System Works

Smart Patch Panels (SPP) and Smart Fiber Enclosures (SFE) have the built in ability to track patch connections. This connection information is transmitted to the Master Control Panel (MCP) supporting the patch zone. The MCP relays this patch connection information via TCP/IP over the customer’s LAN/WAN to the EagleEye database. It is also possible to expand the capability of a given patching zone by installing Distribution Control Panels (DCP) to support large numbers of SPPs and/or SFEs.

Panel to Panel Communication

• Each port on a SPP or SFE has unique port ID. When two ports are connected with a MapIT G2 Patch Cable or Fiber Jumper, the panels will sense the ID of the connected ports and transmit that information back to the MCP/DCP

• The initial setup of the system will detect all ports within 2 minutes or less

• Subsequent changes are detected within 3 seconds

• Each SPP/SFE is connected to the MCP or DCP via a Control Bus Cable

Master Control Panel (MCP) Functions

• The MCP tracks new items that are connected in the Patch Zone (DCPs, SPPs and SFEs)

• The MCP collects connection data from the panels in the Patch Zone

MapIT G2 Hardware Installation Training Manual Confidential – June 2014

• It communicates via TCP/IP with the EagleEye database

• The MCP supplies power to SPPs and SFEs when connected directly to these

items. It does not supply power to DCPs.

Distribution Control Panel (DCP) Functions

• The DCP relays information on connected SPP/SFEs to the MCP

• Relays information on patch connections between SPPs/SFEs to the MCP

• Communicates with the MCP via a Control Bus Cable

• Supplies power to SPPs/SFEs

• The DCP has its own power supply. It is not powered from the MCP via the

Control Bus Cable

Patch Cord Connections Example:

When a MapIT G2 Patch Cable is inserted into a monitored port, the probe located in the boot of the MapIT G2 Patch Cable touches the sensor pad on the SPP.

When the other end of the MapIT G2 Patch Cable is inserted into another monitored port, a connection is created between the two sensors via a 9th wire that connects the two probes inside the MapIT G2 Patch Cable.

The MapIT G2 Smart Panel detects the connection and port ID information is passed between the two panels. This information is passed to the Master Control Panel (MCP).

MapIT G2 Hardware Installation Training Manual Confidential – June 2014

The MCP relays the connection information to the EagleEye database over a TCP/IP network connection. The database is also updated when a connection or disconnection is detected.

Note: Detection of sensor connectivity is only possible between sensors connected in the same Patch Zone. A Patch Zone is a group of panels all connected to the same MCP.

The EagleEye software, upon receiving the data from the MCP, immediately updates its database and then may trigger predefined "events”.

MapIT G2 System Components

Master Control Panel (MCP)

The MCP is the interface between the EagleEye software and all the Smart Panels/Enclosures in the Patch Zone. The MCP has two Ethernet ports on the rear of the unit for connecting to the TCP/IP network. It has 24 ports to connect either directly to Smart Patch Panels/Fiber Enclosures (SPP/SFE) or to Distribution Control Panels (DCP).

MCP Dimensions

Component

Width

Height

Depth

MCP

483 mm

19 inches

45 mm

1.75 in

170 mm

7.0 in

Supplied Components

- MCP

- 24 S310 stuffer caps

- Sensor pen

- Rear cable manager & cable ties

- DC power supply

- Installation instructions

MapIT G2 Hardware Installation Training Manual Confidential – June 2014

The Front of the MapIT G2 Master Control Panel

1. 24 RJ45 I/O Control Bus Outlets – For connections to lower level components

(either directly to SPPs/SFPs or DCPs). Use either the RJ45s or the S310s (on rear of panel). DO NOT connect both the RJ45 and S310 of a single port

simultaneously.

2. LCD - 4 Line LCD used to view the MCP Menu

3. Alphanumeric Keypad - Use to input information into the MCP

4. Scroll and Enter Buttons - Used to navigate the MCP menu. The Enter button is in

the center.

5. Sensor Pen RJ45 Port - The pen is used for system diagnostics, circuit trace,

mapping and more.

The Rear of the MapIT G2 MCP

MapIT G2 Hardware Installation Training Manual Confidential – June 2014

1. Twenty Four S310 I/O Bus Connections – For connections to lower level components (either directly to SPPs/SFPs or to DCPs). Use either S310 connections on the rear of MCP or the RJ45 ports on the front. DO NOT connect both the RJ45 and the S310 of a single port simultaneously. If the RJ45 ports are used, Siemon recommends putting the supplied S310 stuffer caps on the S310 ports on the rear of the panel. If S310s are used, use the Siemon RJ45 port blockers (p/n LL-05, sold separately) to prevent access to the RJ45 ports on the front of the MCP.

2. Twelve Ground Termination Points – terminate the drain wire of the cat 5e Control Bus Cables on these (two drain wires per ground termination point)

3. Two Ethernet RJ45s – The MCP has two 10BASE-T Ethernet ports. Both ports can be connected to the network for a redundant connection, however only one connection is operational at a time. If both Ethernet ports are connected, the MCP will attempt to connect to the network on port #1. If successful it will establish the connection and will not attempt to connect on port #2. If not successful on port #1, it will attempt to connect on port #2. The same logic will apply in the event a connection is lost. The MCP will continue to alternately attempt connections on both ports until a connection is established. Connect the Ethernet port(s) to the TCP/IP network via RJ45 Patch Cables (T568A or B wired, Cat 5e Shielded or higher).

4. Two Ethernet Status LEDs – There are LEDs on either side of the Ethernet RJ45s. When the LED is not lit there is no connection. When an LED is green it indicates the port has an active Ethernet connection

5. Two Power Connections – The MCP features two ports for redundant power. The MCP is sold with one power supply. If redundant power is required, purchase a second power supply (P/N M-PS). Use of a non-Siemon power supply will void the product warranty and may damage the unit. Connect the power supply(s) to the power port(s). Secure the power supply cable(s) to the rear manager of the MCP with a cable tie.

6. Rear Manager – A rear manager is provided to secure Control Bus cables (if the S310 termination style is used). Secure cables with cable ties (supplied) or Velcro (optional) to the rear manager.

8. Panel Grounding – A ground lug is provided on the rear of the MCP to ground it to the rack or telecommunications ground. The MCP must be properly grounded for the system to function properly.

Distribution Control Panel (DCP)

The DCP is used to create larger Patch Zones. MCP can support up to 2880 ports in a single Patch Zone when used as a standalone device connected directly to SPPs/SFEs. DCPs can be used to increase the size of the Patch Zone up to 65,000 ports (more details on Patch Zone design guidelines below). You will notice that the

MapIT G2 Hardware Installation Training Manual Confidential – June 2014

DCP is almost exactly the same as the MCP with two key exceptions – 1) it does not have Ethernet ports and 2) it has an S110 and RJ45 for connection to the MCP.

Distribution Control Panel Dimensions

Component

Width

Height

Depth

DCP

483 mm

19 inches

45 mm

1.75 in

170 mm

7.0 in

Supplied Components

- DCP

- 24 S310 stuffer caps

- Sensor pen

- Rear cable manager & cable ties

- DC power supply

- Installation instructions

The Front of the Distribution Control Panel (DCP)

1. 24 RJ45 I/O Control Bus – For connections to SPP/SFEs. Use either these RJ45s

or the S310s (on rear of panel). DO NOT connect both the RJ45 and S310 of a single port simultaneously. If the RJ45s are used, Siemon recommends putting the supplied S310 stuffer caps on the S310 ports on the rear of the panel. If S310s are used, use the Siemon RJ45 port blockers (p/n LL-05, sold separately). Always use T568A wiring scheme for all cables connected to these ports.

2. LCD – 4 Line LCD used to view the DCP menu

3. Alphanumeric Keypad – Use to input information to the Distribution Panel

4. Scroll and Enter Buttons – Used to navigate the DCP menus and input data

5. Sensor Pen Port – Insert supplied probe pen here. Pen can be used for system

diagnostics, circuit trace, mapping and more

MapIT G2 Hardware Installation Training Manual Confidential – June 2014

The Rear of the MapIT G2 Distribution Control Panel

1. Twenty Four S310 I/O Bus Cable Connections – For connections to SPPs/SFEs,

Terminate the Control Bus Cable to the S3110s using T568A wiring scheme. Use either these RJ45s or the S310s (on rear of panel) connections. DO NOT connect both the RJ45 and S310 of a single port simultaneously. If the RJ45s are used, Siemon recommends putting the supplied S310 stuffer caps on the S310 ports on the rear of the panel. If S310s are used, use the Siemon RJ45 port blockers (p/n LL-05, sold separately).

2. Twelve Ground Termination Points – terminate the drain wire of the cat 5e Control Bus Cables on these (two drain wires per ground termination point)

3. RJ45 & S110 – Terminate the cable coming from the MCP to either of these ports. Use cat 5e solid, shielded cable. Terminate using T568A wiring scheme

4. Two Power Connections – The DCP features two ports for redundant power. The DCP is sold with one power supply. If redundant power is required, purchase a second power supply (M-PS). Use of a non-Siemon power supply will void the product warranty and may damage the unit. Connect the power supply(s) to the power port(s). Secure the power supply cable(s) to the rear manager of the DCP with a cable tie.

5. Rear Manager – A rear manager is provided to secure Control Bus Cables (if the S310 termination style is used). Secure cables with cable ties or Velcro to the manager.

6. Panel Grounding – A ground lug is provided on the rear of the DCP to ground it to the rack or telecommunications ground. The DCP must be grounded for the system to function properly

MCP and DCP Power Requirements

• One supplied, additional may be purchased separately for redundant power (p/n M-PS)

MapIT G2 Hardware Installation Training Manual Confidential – June 2014

• Input 100-240v

• 50-60Hz, 0.6A

• 6v DV, 3.3 Amp

• Use two per MCP or DCP if redundant power is desired

• Use of a non-Siemon power supply will void the system warranty

• Power supply comes with adapters for US, UK, Australia, Europe and China

• SPPs and SFEs do not have their own power supplies. Power is provided to

them via the Control Bus Cable

Smart Patch Panels (SPP/SPPA/TPPA)

MapIT G2 smart patch panels and fiber enclosures SFPs have capabilities beyond any other product in our industry today. The ability to track connections is built into the panel. This reduces rack space required for monitoring equipment by up to 89%. The system also uses much less power than competing systems. Finally, it does not require proprietary cables to devices in the system. The use of standard 5e solid shielded cable reduces cost and speeds installation time. Also, fewer cables are used to connect items in the system, so less space is required for pathways. The Smart Panels/Enclosures also feature two LEDs and an LCD which provide a local user interface, which can save significant time during diagnostics and work order provisioning.

The SPP (flat smart patch panel) and SPPA (angled smart patch panel) are typically sold empty and accept Siemon keystone ZMAX outlets. The TPPA (angled TERA smart panel) accepts Siemon TERA outlets.

Smart Panel Dimensions

Component

Width

Height

Depth

SPP (Flat)

483 mm

19 in

45 mm

1.75 in

170 mm

7.0 in

SPPA (Angled)

483 mm

19 in

45 mm

1.75 in

225 mm

8.86 in

TPPA (TERA

Angled)

483 mm

19 in

45 mm

1.75 in

225 mm

8.86 in

The Front of the MapIT G2 Smart Patch Panels

Flat Panel

MapIT G2 Hardware Installation Training Manual Confidential – June 2014

Angled Panel

TERA Panel

1. Panel Design - 24 ports, 1U modular design accepts UTP or F/UTP connectors

2. LCD – Displays Patch Cable trace information, port and panel diagnostics and work

order instructions (future capability). Display is backlit for best viewing in a variety of lighting conditions

3. LEDs – One green and one red LED for guidance on work orders instructions

4. Probe Pads – Gold pad above each port. This is the landing area for the pogo pin

built into MapIT G2 Patch Cables. This pad can also be used for circuit traces and diagnostics via the Pen Probe

5. Port Labeling Space – Space provided for labeling of ports

6. Mounting – mounts on standard 19” racks and cabinets

7. Power – The Smart Panel gets its power from its connection to the MCP or DCP

MapIT G2 Hardware Installation Training Manual Confidential – June 2014

When a MapIT G2 Patch Cable is inserted or removed from a port, the Smart Panel discovers the connection and communicates the port ID information to the MCP via the Control Bus cable. The MCP relays the information to the EEC software over a TCP/IP connection. Any changes in connectivity are immediately updated in the EEC database. This provides network administrators with vital up-to-the minute information

about the status of their network, from the hardware layer and up… anytime,

anywhere.

The Rear of the MapIT G2 SPP

Flat Panel

Angled Panel/TERA Panel

Rear View of the MapIT G2 Smart Patch Panel

1. Flat Panels – have two S110 Control Bus Cable Connections. Terminate the

control bus cables routed from the MCP or DCP to the IN port. Daisy chain Control Bus Cables from the OUT port of one panel to the IN port of the next panel (adjacent or below). Up to five SPPs can be daisy chained on a single connection. A redundant daisy chain path can be created by connecting the OUT ports of the last panels of two separate daisy chains. Important Note: If the redundant daisy

MapIT G2 Hardware Installation Training Manual Confidential – June 2014

chain is used, the two Daisy chained links must be served from the same MCP or DCP. Do not attempt to span the redundant link between different MCPs or DCPs.

2. Angled Panels – have two RJ45 Control Bus Cable Connections. The top RJ45 is the IN port. The bottom is the OUT port. Connect the IN port to a port on the MCP, connect the OUT port to the IN port of the next SPP in the daisy chain (if applicable). A maximum of five panels can be connected in each daisy chain. Important Note: If the redundant daisy chain is used, the two Daisy chained links must be served from the same MCP or DCP. Do not attempt to span the redundant link between different MCPs or DCPs.

3. Flat Panel Ground Termination Points – terminate the drain wire of the cat 5e bus/daisy chain cables on these (one drain wire per connector). Not required for angled panels

4. Rear Manager – A rear manager is integrated into the panel. Secure cables with Velcro or cable ties securely to the manager.

4. Panel Grounding – A ground lug is provided on the rear of the SPP for grounding to

the rack or telecommunications ground (TGBB). The Smart Panel must be properly grounded for the system to function properly

Smart Fiber Enclosures (SFE & SMTP)

The Front of the MapIT G2 Smart Fiber Enclosure (SFE & SMTP)

1. Panel Design – 48 LC fiber (24 managed duplex connections) 1U, compatible with

either multimode or single mode fiber

2. LCD – Displays Patch Cable trace information, port and panel diagnostics and work order instructions (future capability). Display is backlit for best viewing in a variety of lighting conditions

3. LEDs – Provide guidance for work order instructions

4. Probe Pads – Used for diagnostics and is the landing area for the pogo pin built into

MapIT G2 Fiber Jumpers

5. Port Labeling Space – Space provided for labeling of ports and panel

6. Mounting – mounts on standard 19” racks and cabinets

MapIT G2 Hardware Installation Training Manual Confidential – June 2014

7. Power – The Smart Enclosure gets its power from its connection to the MCP or DCP via the Control Bus Cable

8. Integrated Front Cable Manager (SMTP version only) – Provide management of LC fiber jumpers connected to the front of the SMPT enclosure

Front view of the MapIT G2 Smart Fiber Enclosures SFE

SMTP

Rear of SFE

1. 2 RJ45 Control Bus Cable Connections –Connect the Control Bus

cable routed from the MCP or DCP to the IN port on the inside of the SFE. Daisy chain control bus cables from the OUT port of the SFE to the IN port of the SFE adjacent or below. Up to 5 SFEs can be daisy chained together. A redundant daisy chain path can be created by connecting the OUT ports of the last panels of two separate daisy chains. Important

MapIT G2 Hardware Installation Training Manual Confidential – June 2014

Note: If the redundant daisy chain is used, the two daisy chained links must be served from the same MCP or DCP. Do not attempt to span the redundant link between different MCPs or DCPs.

2. Enclosure Grounding – A ground lug is provided on the rear of the SFE to ground it to the rack or telecommunications ground. The SFE must be properly grounded for the system to function properly

3. SFE vs. SMTP – The SFE is use for direct termination LC, fusion splicing and LC trunks. The SMTP is prepopulated with LC to MTP cassettes. Use the SMTP when using MTP fiber trunks

Expanded View of SMTP Enclosure

MapIT G2 Hardware Installation Training Manual Confidential – June 2014

Module 2: System Design and Installation

System Design Guidelines

The center of the design is the Master Control Panel (MCP). A Master Control Panel can support a single patch zone. A patch zone is a collection of SPPs and SFEs that can be connected by patching between them using MapIT G2 Patch Cables or Fiber Jumpers. This is typically a single telecommunications room.

Patch zones with less than 2880 monitored ports (120 panels x 24 ports each) ports) can be served by a single MCP. To create larger Patch Zones we add one or more DCPs to the system.

Therefore, to design a system, patch zones must be clearly planned and installed with an MCP and lower level components.

Note: Detection of SPP/SFP port connectivity is only possible between panels connected to the same MapIT G2 MCP.

How to Configure a Patch Zone of less than 120 Patch Panels

Each MCP can support up to 120 patch panels/fiber enclosures. If you are installing a patch zone with less than 120 patch panels and do not plan on any expansion beyond this number, you can use the following topology:

MapIT G2 Hardware Installation Training Manual Confidential – June 2014

Small Patch Zone Topology Rules

1. Use one MCP (supports from 1 up to 120 panels/enclosures (5x24))

2. Each of the 24 Control Bus Cable ports on the MCP can have up to 5 panels/enclosures connected to it via a daisy chain

3. Maximum length a MapIT G2 Patch Cable/Fiber Jumper can be 75’ (24m)

4. Panels do not have to be in the same rack/cabinet as the MCP

5. A redundant daisy chain can be used as an option for greater system reliability. In the example above the OUT port of the last panel in Group 1 is connected via Control Bus Cable to the OUT port of the last panel in Group 2. In the event that the chain is broken at any point, the panels in the daisy chain will still track connections and communicate with the MCP. The system can also provide an alert in the event that the redundant daisy chain is broken. The fault should be repaired at the earliest possible convenience to ensure greatest system reliability

Control Bus Cable Length Limitations (per Small Patch Zone Diagram shown above)

(See the Control Bus Installation section below)

25’ per cable (7.6m)

Connects last Panels in a Daisy Chain

Optional Redundant Path Connection

3’ per cable (1m)

Panels in the Daisy Chain

Smart Panel Daisy Chain

50’ per cable (15m)

MCP to First Smart Panel in a Daisy Chain

MCP Control Bus

Maximum Length

Connects

Color Code

Cable Type

MapIT G2 Hardware Installation Training Manual Confidential – June 2014

How to Configure Large Patch Zones (Greater than 120 Panels/Enclosures)

Use a combination of one MCP and up to 24 DCPs to create a Patch Zone with up to 65,000 ports. The topology for this type of Patch Zone is shown below (Only DCP #1 and connections for three of its ports are shown for clarity).

Large Patch Zone Topology Rules

MapIT G2 Hardware Installation Training Manual Confidential – June 2014

1. Use one MCP and up to 24 DCPs for patch zones with 121+

panels/enclosures

2. Each port on the MCP can have one DCP connected to it

3. SPPs and SFEs can be daisy chained to DCP ports (up to 5 per DCP port).

4. SPPs and SFEs can also be connected to unused MCP ports

5. A redundant daisy chain can be created by connecting the last panels in two

daisy chains for greater system reliability. In the above example the last panel in Group 1 is connected to the last panel in Group 2. In the event that the chain is broken at any point, the system will still work and it will provide an alert of the fault. The fault should be fixed at the earliest possible convenience.

6. If you are using a redundant daisy chain both groups of panels must be

connected to the same MCP or DCP. You cannot span the redundant link between DCPs or MCP to DCP

7. Maximum length of a MapIT G2 Patch can be 75’ (25m)

Control Bus Cable Length Limitations (for Large Patch Zone Diagram shown above)

(See the Control Bus Installation section below)

+ 46 hidden pages

Siemon MapIT G2 Hardware Installation Training Manual

Specifications and Main Features

Frequently Asked Questions

User Manual