Siemens WM4UH SERIES, WM4HU SERIES Instruction Manual And Installation Instructions

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Washing machine
WM4UH... WM4HU...
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Your new washing machine
You have chosen a Siemens washing machine.
Please take a few minutes to read and become familiar with the advantages of your washing machine.
To meet the high quality demands required by Siemens, every washing machine that leaves our factory is carefully checked to ensure that it functions correctly and is in perfect condition.
For more information on our products, accessories, replacement parts and services, see our website www.siemens­home.bsh-group.com or contact our after-sales service centres.
If the operating and installation instructions describe different models, any differences will be pointed out at the relevant points in the text.
Read these operating and installation instructions before switching on the washing machine.
Display rules
: Warning!
This combination of symbol and signal word indicates a possibly dangerous situation. Not heeding the warning can cause death or injuries.
Caution!
This signal word indicates a possibly dangerous situation. Not heeding the caution can cause property and/or environmental damage.
Note/tip
Information about the optimum use of the appliance/any other useful information.
1. 2. 3. / a) b) c)
The steps are represented by numbers or letters.
/ -
Lists are represented by a small box or a dash.
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Contents
enInstruction Manual and Installation Instructions
8 Intended use. . . . . . . . . . . . . . . . .5
( Safety instructions . . . . . . . . . . .5
Children/people/pets . . . . . . . . . . . . . 5
Installation. . . . . . . . . . . . . . . . . . . . . . 7
Operation . . . . . . . . . . . . . . . . . . . . . . 9
Cleaning/Maintenance . . . . . . . . . . . 10
7 Environmental protection . . . . .12
Packaging/used appliance . . . . . . . . 12
Tips on economical use . . . . . . . . . . 12
5 Positioning and connecting . . .13
Standard accessories . . . . . . . . . . . . 13
Safety instructions. . . . . . . . . . . . . . . 14
Installation surface . . . . . . . . . . . . . . 14
Installation on a base or a wooden
joist floor. . . . . . . . . . . . . . . . . . . . . . 14
Installation on a platform with
drawer . . . . . . . . . . . . . . . . . . . . . . . 14
Installing the appliance in a
kitchenette . . . . . . . . . . . . . . . . . . . . 15
Removing the transport locks . . . . . . 15
Hose and cable lengths . . . . . . . . . . 15
Water inlet. . . . . . . . . . . . . . . . . . . . . 16
Water outlet . . . . . . . . . . . . . . . . . . . 17
Alignment . . . . . . . . . . . . . . . . . . . . . 18
Electrical connection. . . . . . . . . . . . . 18
Before washing for the first time . . . . 19
Transportation. . . . . . . . . . . . . . . . . . 19
* Getting to know the
appliance . . . . . . . . . . . . . . . . . .20
Appliance . . . . . . . . . . . . . . . . . . . . . 20
Control panel . . . . . . . . . . . . . . . . . . 21
Touch-Display . . . . . . . . . . . . . . . . . . 22
Z Laundry. . . . . . . . . . . . . . . . . . . .23
Preparing the laundry . . . . . . . . . . . . 23
Sorting laundry . . . . . . . . . . . . . . . . . 23
Starching . . . . . . . . . . . . . . . . . . . . . 24
Dyeing/bleaching . . . . . . . . . . . . . . . 24
C Detergent . . . . . . . . . . . . . . . . . . 24
Correct selection of detergent . . . . . .24
Saving energy and detergent . . . . . .25
0 Programme default settings. . . 25
Temperature . . . . . . . . . . . . . . . . . . .25
Spin speed . . . . . . . . . . . . . . . . . . . .25
Finish in. . . . . . . . . . . . . . . . . . . . . . .26
i-Dos setting . . . . . . . . . . . . . . . . . . .26
\ Additional programme
settings. . . . . . . . . . . . . . . . . . . . 27
Speed . . . . . . . . . . . . . . . . . . . . . . . .27
Eco . . . . . . . . . . . . . . . . . . . . . . . . . .27
Prewash . . . . . . . . . . . . . . . . . . . . . .27
Water plus . . . . . . . . . . . . . . . . . . . . .28
Easy iron . . . . . . . . . . . . . . . . . . . . . .28
Soaking . . . . . . . . . . . . . . . . . . . . . . .28
Rinse plus . . . . . . . . . . . . . . . . . . . . .28
Memory programme . . . . . . . . . . . . .28
Silent wash . . . . . . . . . . . . . . . . . . . .28
Remote start . . . . . . . . . . . . . . . . . . .29
1 Operating the appliance . . . . . . 29
Preparing the appliance . . . . . . . . . .29
Switching on the appliance/selecting
a programme. . . . . . . . . . . . . . . . . . .30
Selecting additional programmes . . .30 Changing the programme default
settings . . . . . . . . . . . . . . . . . . . . . . .30
Selecting the additional programme
settings . . . . . . . . . . . . . . . . . . . . . . .30
Placing laundry into the drum . . . . . .31
Measuring and adding detergent
and care products . . . . . . . . . . . . . . .31
Starting the programme . . . . . . . . . .31
Childproof lock . . . . . . . . . . . . . . . . .32
Adding/removing laundry . . . . . . . . .32
Changing the programme . . . . . . . . .32
Cancel the programme . . . . . . . . . . .33
Programme end during rinse hold. . .33
Programme end . . . . . . . . . . . . . . . .33
Removing laundry/switching off the
appliance. . . . . . . . . . . . . . . . . . . . . .33
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4
a Intelligent dosing system. . . . . 34
Intelligent dosing system in the
detergent drawer . . . . . . . . . . . . . . . 34
Initial use/filling the dispensers . . . . 34
Everyday use . . . . . . . . . . . . . . . . . . 35
Basic settings . . . . . . . . . . . . . . . . . 35
Manual dosage . . . . . . . . . . . . . . . . 36
o Home Connect . . . . . . . . . . . . . 37
Connecting to your home network
automatically . . . . . . . . . . . . . . . . . . 38
Connecting to your home network
manually . . . . . . . . . . . . . . . . . . . . . 38
Connecting to the Home Connect
app . . . . . . . . . . . . . . . . . . . . . . . . . 39
Switching Wi-Fi on and off . . . . . . . . 39
Resetting your network settings. . . . 40
Updating the software . . . . . . . . . . . 40
Energy management . . . . . . . . . . . . 41
Information on data protection. . . . . 43
Declaration of Conformity . . . . . . . . 43
Q Appliance settings . . . . . . . . . . 43
Automatic switch-off. . . . . . . . . . . . . 43
Basic settings . . . . . . . . . . . . . . . . . 44
H Sensors . . . . . . . . . . . . . . . . . . . 45
Unbalanced load detection system . 45
Aqua-Sensors . . . . . . . . . . . . . . . . . 45
2 Cleaning and maintenance . . . 45
Appliance housing/control panel. . . 45
Drum . . . . . . . . . . . . . . . . . . . . . . . . 46
Descaling. . . . . . . . . . . . . . . . . . . . . 46
i-Dos detergent draw and its
housing . . . . . . . . . . . . . . . . . . . . . . 46
Drain pump is blocked . . . . . . . . . . 48
The drain hose at the siphon is
blocked . . . . . . . . . . . . . . . . . . . . . . 49
Filter in the water supply is
blocked . . . . . . . . . . . . . . . . . . . . . . 49
3 Faults and what to do about
them . . . . . . . . . . . . . . . . . . . . . 49
Emergency release . . . . . . . . . . . . . 49
Information on the Touch-Display . . 50 Faults and what to do about them . . 51
4 After-sales service . . . . . . . . . . 54
J Technical data. . . . . . . . . . . . . . 54
r Aqua-Stop warranty . . . . . . . . . 55
Intended use en
5
8 Intended use
Intended use
This appliance is intended for private
domestic use only.
Do not install or operate this
appliance anywhere that is liable to experience frost and/or outdoor conditions. There is a risk that the appliance will be damaged if residual water in it freezes. If hoses freeze up, they may crack/burst.
This appliance must only be used for
washing domestic laundry, consisting of machine-washable items and hand-washable woollens (see label on item). Using the appliance for any other purpose is outside of the scope of its intended application and is forbidden.
This appliance is suitable for
operation with cold mains water and commercially available detergents and care products (must be suitable for use in washing machines).
This appliance is intended for use up
to a maximum height of 4000 metres above sea level.
Before you switch on the appliance:
Check that there is no visible damage to the appliance. Do not operate the appliance if it is damaged. Should you have any problems, please contact your specialist dealer or our customer service.
Read and follow the operating and installation instructions and all other information provided with this appliance.
Retain the documents for subsequent use or for subsequent owners.
( Safety instructions
Safety instructions
The following safety information and warnings are provided to protect you from injury and to prevent material damage to your surroundings.
It is nevertheless important to take the necessary precautions and to proceed with care when installing, maintaining, cleaning and operating the appliance.
Children/people/pets
:Warning
Risk of death!
Children and other people who are unable to assess the risks involved when using the appliance may injure themselves or may find themselves in life-threatening situations. Therefore please note:
The appliance may be used
by children over the age of 8 years and by persons with reduced physical, sensory or mental capacity or by persons with a lack of experience or knowledge as long as they are supervised or have received instruction on how to use the appliance safely and they have understood the potential risks of using the appliance.
Children must not play with
this appliance.
en Safety instructions
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Do not allow children to
clean or maintain this appliance unsupervised.
Keep children under 3 years
and pets away from this appliance.
Do not leave the appliance
unattended when children or other people who are unable to assess the risks are in the vicinity.
:Warning
Risk of death!
Children may lock themselves inside appliances and find themselves in a life-threatening situation.
Do not position the
appliance behind a door, as this may obstruct the appliance door or prevent it from opening completely.
Once an appliance has
reached the end of its life, pull the mains plug from the socket before severing the mains cable, and then destroy the lock on the appliance door.
:Warning
Risk of suffocation!
If allowed to play with the packaging/plastic film or packing components, children may become caught in these or pull them over their heads and suffocate.
Keep packaging, plastic film and packing components away from children.
:Warning
Risk of poisoning!
Detergents and care products may result in poisoning if consumed. If accidentally swallowed, seek medical advice. Keep detergents and care products out of the reach of children.
:Warning
Risk of burns!
When washing at high temperatures, the glass in the appliance door becomes hot. Stop children from touching the appliance door when it is hot.
:Warning
Eye/skin irritation!
Contact with detergents or care products may cause eye/skin irritation. Rinse eyes/skin thoroughly if they/it come(s) into contact with detergents or care products. Keep detergents and care products out of the reach of children.
Safety instructions en
7
Installation
:Warning
Risk of electric shock/fire/ material damage/damage to the appliance!
If the appliance is not installed properly, this may lead to a dangerous situation. Make sure that:
The mains voltage on your
power socket matches the rated voltage specified on the appliance (identification plate). The connected loads and the required fuse protection are specified on the identification plate.
The appliance is only
connected to a source of alternating current via a nationally recognized and grounded outlet that has been correctly installed.
The mains plug and the
grounded socket match and the earthing system has been correctly installed.
The cross section of the
cable is sufficiently large enough.
The mains plug is accessible
at all times.
If using a residual current
circuit breaker, only use one that bears the following mark: z. The presence of this mark is the only way to be sure that it fulfils all the applicable regulations.
:Warning
Risk of electric shock/fire/ material damage/damage to the appliance!
If the appliance's mains cable is altered or damaged, this may result in electric shock, short circuiting or fire due to overheating. The mains cable must not be kinked, crushed or altered, and must not come into contact with any heat sources.
:Warning
Risk of fire/material damage/ damage to the appliance!
The use of extension cords or power strips may result in fire due to overheating or short circuiting. Connect the appliance directly to an earthed socket that has been correctly installed. Do not use extension cords, power strips or multi-way couplers.
:Warning
Risk of injury/material damage/damage to the appliance!
The appliance may vibrate or
move when in operation, potentially resulting in injury or material damage. Place the appliance on a clean, even, solid surface and, using a spirit level to guide you, level it with the screw-in feet.
Risk of injury/material damage/damage to the appliance!
en Safety instructions
8
If you take hold of any of the
appliance's protruding parts (e.g. the appliance door) in order to lift or move it, these parts may break off and cause injury. Do not take hold of any of the appliance's protruding parts in order to move the appliance.
:Warning
Risk of injury!
The appliance is very heavy.
Lifting it may result in injury. Do not lift the appliance on your own.
Risk of injury!
The appliance has sharp
edges on which you could cut your hands. Do not take hold of the appliance by its sharp edges. Wear protective gloves to lift it.
Risk of injury!
If the hoses and mains
cables are not correctly routed, they may constitute a tripping hazard, which may result in injury. Route hoses and cables such that they do not constitute a tripping hazard.
Caution! Material damage/damage to
the appliance
If the water pressure is too
high or too low, the appliance may not be able to operate properly, and it may also result in material damage or damage to the appliance. Make sure that the water pressure in the water supply facility is at least 100 kPa (1 bar), and does not exceed 1000 kPa (10 bar).
Material damage/damage to the appliance
If the water hoses are altered
or damaged, this may result in material damage or damage to the appliance. The water hoses must not be kinked, crushed, altered or severed.
Material damage/damage to the appliance
The use of hoses supplied
by other brands to connect to the water supply may result in material damage or damage to the appliance. Use the hoses supplied with the appliance or genuine spare part hoses only.
Material damage/damage to the appliance
Safety instructions en
9
The appliance is secured for
transportation by transport locking devices. If the transport locking devices are not removed before the appliance is operated, this may result in damage to the appliance. It is important to completely remove all transport locking devices before using the appliance for the first time. Make sure that you retain these transport locking devices separately. It is important to refit the transport locking devices if the appliance is to be transported, in order to prevent the appliance from being damaged in transit.
Operation
:Warning
Risk of explosions/fire!
Laundry that has been pretreated with cleaning agents that contain solvents, e.g. stain remover/cleaning solvent, may cause an explosion in the drum. Rinse the laundry thoroughly with water before washing it in the machine.
:Warning
Risk of poisoning!
Poisonous fumes may be given off by cleaning agents that contain solvents, e.g. cleaning solvent. Do not use cleaning agents that contain solvents.
:Warning
Risk of injury!
If you support your weight/sit
on the appliance door when it is open, the appliance may tip over, which may result in injury. Do not support your weight on the appliance door when it is open.
Risk of injury!
If you climb onto the
appliance, the worktop may break, which may result in injury. Do not climb onto the appliance.
Risk of injury!
If you reach into the drum
while it is still rotating, you risk injuring your hands. Wait until the drum has stopped rotating.
:Warning
Risk of scalding!
When washing at high temperatures, there is a risk of scalding if you come into contact with hot detergent solution (e.g. when draining hot detergent solution into a washbasin). Do not reach into the hot detergent solution.
en Safety instructions
10
:Warning
Eye/skin irritation!
Detergent and care products may spray out if the detergent drawer is opened while the appliance is in operation. Rinse eyes/skin thoroughly if they/it come(s) into contact with detergents or care products. If accidentally swallowed, seek medical advice.
Caution! Material damage/damage to
the appliance
If the amount of laundry in
the appliance exceeds its maximum load capacity, it may not be able to operate properly, or this may result in material damage or damage to the appliance. Do not exceed the maximum load capacity of dry laundry. Make sure you comply with the maximum load capacities specified for each of the programs Supplementary sheet for the operating and installation instructions.
Material damage/damage to the appliance
If you pour the wrong
quantity of detergent or cleaning agent into the appliance, this may result in material damage or damage to the appliance. Use detergents/care products/cleaning agents and softeners in accordance with the manufacturers' instructions.
Cleaning/Maintenance
:Warning
Risk of death!
The appliance is powered by electricity. There is a risk of electric shock if you come into contact with live components. Therefore please note:
Switch off the appliance.
Disconnect the appliance from the power supply (pull out the plug).
Never take hold of the mains
plug with wet hands.
When removing the mains
plug from the socket, always take hold of the plug itself and never the mains cable, otherwise this may damage the mains cable.
Do not make any technical
modifications to the appliance or its features.
Safety instructions en
11
Repairs and any other work
on the appliance must only be conducted by our customer service or by an electrician. The same applies for replacing the mains cable (when necessary).
Spare mains cables can be
ordered from our customer service.
:Warning
Risk of poisoning!
Poisonous fumes may be given off by cleaning agents that contain solvents, e.g. cleaning solvent. Do not use cleaning agents that contain solvents.
:Warning
Risk of electric shock/material damage/damage to the appliance!
If moisture penetrates the appliance, this may cause it to short circuit. Do not use a pressure washer or steam cleaner to clean your appliance.
:Warning
Risk of injury/material damage/damage to the appliance!
The use of spare parts and accessories supplied by other brands is dangerous and may result in injury, material damage or damage to the appliance. For safety reasons, use genuine spare parts and accessories only.
Caution! Material damage/damage to
the appliance
Cleaning agents and agents for pretreating laundry (e.g. stain removers, prewash sprays, etc.) may cause damage if they come into contact with the surfaces of the appliance. Therefore please note:
Do not allow these agents to
come into contact with the surfaces of the appliance.
Clean the appliance with
nothing but water and a soft, damp cloth.
Remove any detergent,
spray or other residues immediately.
en Environmental protection
12
7 Environmental
protection
Environmental protection
Packaging/used appliance
Tips on economical use
Always fill the appliance with the
maximum amount of laundry for each programme. Overview of programmes ~: Supplementary sheet for the installation and operating instructions.
Wash normally soiled laundry
without pretreating.
For light and normal soiling in
laundry, you can save energy and detergent.
Dosing the detergent using the
intelligent dosing system (i-Dos) helps to save both detergent and water.
The selectable temperatures apply
to the care labels on the textiles. The temperatures in the appliance may deviate from this so that you get the optimum mix of energy-saving and washing results.
Energy-saving mode: If the
appliance is not operated for a prolonged period (approx. 5 minutes), the Touch-Display lighting goes out before the programme starts and when the programme has ended to save energy, power button flashes. Touch any area of Touch­Display to activate the lighting. When the programme is running, most of the Touch-Display lighting goes out. Touch any area of Touch­Display to activate the lighting.
Automatic switch off: If the
appliance is not operated for a prolonged period (at least 20 minutes, depending on the water level inside of appliance), it will automatically switch off before the programme starts or after the programme has ended. Press the power button # again to switch on the appliance.
Note: If Wi-Fi is switched on at the
appliance, when it is in Energy saving mode, the appliance will not automatically switch itself off.
If the washing will be dried in a
dryer, select the spin speed according to the dryer manufacturer's instructions.
)
Dispose of packaging in an environmentally-responsible manner. This appliance is labelled in accordance with European Directive 2012/19/EU concerning used electrical and electronic appliances (waste electrical and electronic equipment - WEEE). The guideline determines the framework for the return and recycling of used appliances as applicable throughout the EU.
Positioning and connecting en
13
5 Positioning and
connecting
Positioning and connecting
Standard accessories
Note: Check the appliance for transport
damage. Never use a damaged appliance. If you have any complaints, contact the dealer from whom you purchased the appliance or our Customer Service.
In addition, a hose clamp (24 - 40 mm diameter, available from specialist retailers) is required to connect the water outlet hose to a siphon.
Useful tool
Spirit level for aligning
Wrench with:
WAF13 for loosening the
transport braces and
WAF17 for aligning the appliance
feet
3
+
#
( Mains lead 0 Bag:
Installation and operating
instructions
Customer Service location
directory*
Warranty*
Supplementary sheet for the
installation and operating instructions*
Cover caps for openings after
the transport braces have been removed
Home Connect Installation
Guides*
8 Water inlet hose on aquaStop
models
@ Water outlet hose H Elbow for securing the water
outlet hose*
P Cold water inlet hose on
Standard/Aqua-Secure models
* Depending on the model
en Positioning and connecting
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Safety instructions
:Warning
Risk of injury!
The appliance is very heavy.
Be careful when lifting/transporting the appliance.
When the appliance is lifted by its
protruding parts (e.g. the appliance door), the components may break off and cause injuries. Do not lift the appliance by protruding parts.
If the hose and mains cables are not
routed properly, there is a risk of tripping and injury. Lay hoses and cables in such a way that there is no risk of tripping.
Caution! Damage to the appliance
Frozen hoses may rip/burst. Do not install the appliance in areas exposed to frost or outdoors.
Caution! Water damage
The connection points for the water supply hose and water drain hose are under high water pressure. To prevent leaks and water damage, you must follow the instructions in this section.
Notes
In addition to the safety information
listed here, the local water and electricity supplier may have special requirements.
If in doubt, have the appliance
connected by a specialist.
Installation surface
Note: The appliance must be stable
aligned so that it does not move around.
The installation surface must be firm
and level.
Soft floors/floor coverings are not
suitable.
Installation on a base or a wooden joist floor
Caution! Damage to the appliance
The appliance may "wander" and tip/ topple from the base when spinning. The feet of the appliance must be secured with holding brackets. Order no. WMZ 2200, WX 9756, CZ 110600, Z 7080X0.
Note: On wooden joist floors, install the
appliance:
In a corner, if possible,
On a water-resistant wooden board
(min. 30 mm thick) which is screwed tightly to the floor.
Installation on a platform with drawer
Platform order no.: WMZ 20490, WZ 20490, WZ 20510, WZ 20520.
Positioning and connecting en
15
Installing the appliance in a kitchenette
:Warning
Risk of death!
There is a risk of electric shock if you touch live components. Do not remove the appliance covering plate.
Notes
Recess width of 60 cm required.
Only install the appliance
underneath a continuous worktop that is securely connected to adjacent cabinets.
Removing the transport locks
Caution! Damage to the appliance
The appliance is secured for
transportation using transport locks. If the transport locks are not removed, the appliance may become damaged when it is operated. Before using the appliance for the first time, make sure that you completely remove all four transport locks. Keep the locks in a safe place.
To prevent transport damage from
occurring if the appliance is moved at a later date, you must refit the transport locks before transporting the appliance.
Note: Keep the screws and sleeves in
a safe place.
1. Take the hoses out of the holders.
2. Unscrew and remove all four
transport brace screws. Remove the sleeves. To do this, remove the mains cable from the holders.
3. Fit the covers. Lock the covers firmly
in place by applying pressure to the snap-in hooks.
Hose and cable lengths
Left-hand connection
en Positioning and connecting
16
Right-hand connection
Tip: The following are available from
specialist dealers/the after-sales service:
An extension for Aqua-Stop or cold
water supply hose (approx. 2.50 m); order no. WMZ2380, WZ10130, CZ11350, Z7070X0
A longer supply hose (approx.
2.20 m) for standard model
Water inlet
:Warning
Risk of death!
There is a risk of electric shock if you touch live components. Do not immerse the Aqua-Stop safety valve* in water (it contains an electric valve). * Depending on the model
Observe the following when connecting the appliance:
Notes
Only operate the appliance using
cold mains water.
Do not connect the appliance to the
mixer tap of an unpressurised hot­water boiler.
Do not use a used supply hose. Only
use the supply hose supplied or one that was purchased from an authorised specialist retailer.
Do not bend, squash, modify or cut
through the water supply hose (otherwise its strength is no longer guaranteed).
Only tighten the screw connections
by hand. If the screw connections are tightened too much with a tool (pliers), the thread may be damaged.
Optimum water pressure in the supply network
At least 100 kPa (1 bar) Maximum 1000 kPa (10 bar)
When the tap is open, the water flow is at least 8 l/min.
If the water pressure is higher than this, a pressure-reducing valve must be installed.
Connection
1. Connect the water supply hose to
the water tap (¾" = 26.4 mm) and to the appliance: – Model: Standard
Model: AquaSecure
Positioning and connecting en
17
Model: Aqua-Stop
2. Open the water tap carefully,
checking the leak tightness of the connection points. The screw connection is under mains water pressure.
Water outlet
:Warning
Risk of scalding!
When you are washing at high temperatures, there is a risk of scalding if you come into contact with hot water (e.g. when draining hot water into a washbasin). Do not reach into the hot water.
Caution! Water damage
If the drain hose slips out of the washbasin or the connection point during draining due to high water pressure, any escaping water may cause water damage. Secure the drain hose so that it cannot slip out.
Caution! Damage to the appliance/fabrics
If the end of the drain hose is immersed in the drained water, water may be sucked back into the appliance and may damage the appliance/fabrics. Make sure that:
The plug does not block drainage
from the washbasin.
The end of the drain hose is not
immersed in the drained water.
The water drains away quickly
enough.
Note: Do not kink the water drain hose
or put strain on it lengthways.
Connection
Drainage into a washbasin
Drainage into a siphon
The connection point must be secured using a hose clamp with a diameter of 24 - 40 mm (available from specialist dealers).
Drainage into a plastic pipe with
rubber bushing or into a drainage pit
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