Siemens SISTORE AX Installation Instructions Manual

Building Technologies

Fire Safety & Security Products

SISTORE AX Hard Disk Kit (SATA)

Installation Instructions

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Contacting us

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Siemens Fire & Security Products GmbH & Co. oHG confers upon the purchaser the right to use the software.

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Siemens Building Technologies Fire Safety & Security Products 03.2009

Contents

1 Introduction.............................................................................................5

2 Safety .......................................................................................................6

2.1 Target readers...........................................................................................6

2.2 Work safety information ............................................................................6

2.2.1 General information...................................................................................6

2.2.2 Transport...................................................................................................6

2.2.3 Setup.........................................................................................................7

2.2.4 Installation.................................................................................................8

2.2.5 Service and maintenance .........................................................................8

2.3 Meaning of the written warning notices ....................................................9

2.4 Meanings of the hazard symbols..............................................................9

3 Directives and standards.....................................................................10

4 Overview SISTORE AX devices...........................................................11

4.1 SISTORE AX4 Lite V2.0.........................................................................11

4.2 SISTORE AX8/AX16 250/100 V2.8........................................................11

4.3 SISTORE AX8/AX16 500/200 V3.6........................................................12

4.4 SISTORE AX HDD extension kit (SATA)................................................12

5 Technical check ....................................................................................13

5.1 Verification of primary HDD ....................................................................13

5.1.1 Config issues?.........................................................................................14

5.1.2 Normal booting?......................................................................................14

5.1.3 Message displayed?...............................................................................14

5.1.4 Booting without HDD?.............................................................................14

5.2 Verification of secondary HDD................................................................15

5.2.1 Normal booting?......................................................................................15

5.2.2 Booting without HDD?.............................................................................15

6 Installation and replacement of hard disk drives..............................16

6.1 Replacement of the primary HDD in SISTORE AX4 Lite V2.0...............16

6.2 Replacement of the primary HDD in SISTORE AX8/AX16 250/100

V2.8.........................................................................................................19

6.3 Installation of the extension HDD in SISTORE AX8/AX16 250/100

V2.8.........................................................................................................22

6.4 Replacement of the primary HDD in SISTORE AX8/AX16 500/200

V3.6.........................................................................................................25

6.5 Installation of the extension HDD in SISTORE AX8/AX16 500/200

V3.6.........................................................................................................28

6.5.1 Installation of the 1st additional hard disk...............................................29

6.5.2 Installation of the 2nd additional hard disk underneath the CD/DVD

drive ........................................................................................................31

7 Functional test.......................................................................................34

7.1 Preconditions ..........................................................................................34

7.2 Test procedures......................................................................................34

8 Appendix................................................................................................35

8.1 Troubleshooting ......................................................................................35

8.1.1 SISTORE AX4 Lite V2.0.........................................................................35

8.1.2 SISTORE AX8/AX16 250/100 V2.8 and SISTORE AX8/AX16

500/200 V3.6...........................................................................................35

8.1.3 SISTORE AX RAS..................................................................................36

8.2 Packaging for returning the HDD............................................................37

9 Disposal.................................................................................................38

Introduction

Siemens Building Technologies Fire Safety & Security Products 03.2009

1 Introduction

This document describes the required procedures to

z extend SISTORE AX devices with one or two extension HDDs (Hard Disk

Drives)

z replace faulty HDDs

This document consists of the following chapters:

z Overview SISTORE AX devices z Technical check z Installation and replacement of SATA Hard Disk Drives for SISTORE AX models

fitted with SATA HDD technology

z Functional text z Appendices

IMPORTANT HDDs in SISTORE AX shall only be installed by qualified service personnel.

IMPORTANT

This document covers the fitting of SATA hard drives into SISTORE AX devices based on SATA HDD technology. SATA HDDs are not compatible with previous versions of SISTORE AX based on IDE (PATA) HDD technology. Please refer to the SISTORE AX service concept for a compatibility matrix.

Safety

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2 Safety

2.1 Target readers

The instructions in this document are designed for the following target readers:

Operational startup personnel

Qualification Activity Condition of the equipment

Technical training for building or electrical installations.

Puts the product into operation for the first time.

The product is not yet installed and configured.

2.2 Work safety information

2.2.1 General information

z Read the general safety precautions before operating the device. z Follow all warnings and instructions marked on the device. z Keep this document for reference. z Always pass this document on together with the product. z Any national or local safety standards or laws that apply to the development,

design, installation, operation or disposal of a product must be adhered to in addition to the instructions in the product documentation.

Liability claim

z Do not connect the device if it is damaged or any parts are missing. z Do not make any changes or modifications to the device unless they are ex-

pressly mentioned in this manual and have been approved by the manufacturer. Unauthorized changes will void the user's authority to operate the equipment.

z Use only spare parts and accessories approved by the manufacturer.

Burn hazard

Do not touch the housing of the device while it is in operation

Radio interference with other devices in the environment

z This is a Class A device. This equipment may cause radio interference in a

residential installation. In this case the user is encouraged to perform appropriate measures to correct the interference.

2.2.2 Transport

Damage during transport

z Keep the packaging material for future transportation. z Do not expose the device to mechanical vibrations or shocks. z Do not carry two or more HDDs with one stacked on top of another. z Do not let HDDs bump against each other. z Do not leave the HDD in a vertical position without putting it in a container.

Safety

Siemens Building Technologies Fire Safety & Security Products 03.2009

2.2.3 Setup

Damage due to unsuitable mounting location

z Observe the environmental requirements recommended by the manufacturer. z Do not operate the device close to sources of powerful electromagnetic

radiation.

z Protect the device against moisture. z Do not operate the device in excessively dusty places. z Do not expose the device to mechanical vibrations or shocks. z Put a shock-absorbing and antistatic material on the desk where the HDD is to

be handled (the antistatic material should be put on top of the shock-absorbing material).

z Do not press on the top of the button of the drive.

Damage to the device due to lack of ventilation

z Do not block or cover the ventilation openings of the device.

Damage to the device due to overload

z Use only the shielded video interface cable recommended in this document to

ensure compliance with the limits for digital output devices.

Risk of failure of the main device

z Power cables to the main device are to be run separately and have a dedicated,

clearly labelled fuse.

Danger of electrical shock due to insufficient labelling

z Terminals carrying an external voltage supply must be labelled "DANGER –

external voltage".

Danger of electrical shock and damage to the device

z Electrical grounding must meet the customary local safety standards and

regulations.

z Handle the drive care fully by the edges. Do not touch the exposed printer circuit

board or any electronic components.

z Wear a wrist strap when handling HDD. z Before handling the drive, discharge any static electricity from yourself and your

clothing.

z With one hand touch an unpainted metal surface, then touch the ESD bag with

the other hand. Remain in contact with the metal surface and the bag for a minimum of 2 seconds.

Danger of electrical shock due to incorrect connection

z Make sure the device is permanently connected to the electricity supply; a

readily accessible disconnect device must be provided.

Liability claim

z For reasons of electromagnetic compatibility RS232, USB, audio in/out and

power supply cables must not exceed 3 meters length.

Safety

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Damage to the device due to overvoltage

z Connect the device only to power sources with the specified voltage. Voltage

supply requirements can be found on the power supply unit/type label.

Dangerous situation due to false alarm

z Make sure to notify all relevant parties and authorities providing assistance

before testing the system.

z To avoid panic, always inform all those present before testing any alarm

devices.

Risk of failure due to incorrect installation

z Install the fault current circuit breaker for the unit separately from the fault

current circuit breaker for the building.

Danger of electrical shock when using uninsulated tools

z Use only insulated tools during initial startup and when performing maintenance

or repair while the device is running and observe the relevant safety precautions.

2.2.4 Installation

Cable damage due to mechanical load

z When connecting the cables, do not apply tensile force and make sure not to

bend or damage them.

Data loss after update

z Make sure to backup all data before updating the device

Mounting and tools

z Use a low-impact screwdriver z Recommended plane level for mounting: 0.2 mm or less z Spacing between system cabinets: 1.2 mm or more

2.2.5 Service and maintenance

Risk of electric shock during maintenance

z Always disconnect the power cable and other cables from the device before

performing maintenance.

Danger of electrical shock while cleaning the device

z Disconnect the device from the mains supply before cleaning it. z Do not use liquid cleaners or sprays that contain alcohol, spirit or ammonia.

Safety

Siemens Building Technologies Fire Safety & Security Products 03.2009

2.3 Meaning of the written warning notices

The severity of a hazard is indicated by the following written warning notices.

Signal word Type of risk

IMPORTANT Malfunctioning may result.

2.4 Meanings of the hazard symbols

The nature of the hazard is indicated by icons.

Warning of a hazard!

Directives and standards

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3 Directives and standards

This product complies with the requirements of the following European directives. The EU declaration of conformity is available to the responsible agencies at:

Siemens Building Technologies Fire & Security Products GmbH & Co. oHG 76181 Karlsruhe

Germany

European Directive 2004/108/EC ”Electromagnetic Compatibility”

Compliance with the European Directive 2004/108/EC has been proven by testing according to the following standards:

Emitted interference: EN 55022 Class A

EN 61000-3-2 EN 61000-3-3

Interference resistance: EN 50130-4

European Directive 2006/95/EEC ”Low-Voltage Directive”

Compliance with the European Directive 2006/95/EEC has been proven by testing according to the following standard:

Safety: EN 60950-1

Overview SISTORE AX devices

Siemens Building Technologies Fire Safety & Security Products 03.2009

4 Overview SISTORE AX devices

This chapter shows the various SISTORE AX models including the scope of delivery of devices ex factory and in the Replacement Pool.

4.1 SISTORE AX4 Lite V2.0

Product Name S/W Ordering number Def. HDD Ext. HDD

SISTORE AX4 Lite V2.0 S54569-C50-A13 250 GB -

Scope of delivery ex factory:

z Digital video recorder z Power cord z Multilingual User Manuals and multilingual RAS software on CD-ROM z Multilingual Installation Guide z Infrared remote control

NOTE

The remote control for SISTORE AX4 Lite V2.0 is not compatible with the SISTORE AX4 Lite V1.0 and vice versa.

Scope of delivery Replacement Pool:

z Digital video recorder z Power cord

4.2 SISTORE AX8/AX16 250/100 V2.8

Product Name S/W Ordering number Def. HDD Ext. HDD

SISTORE AX8 SISTORE AX16

V2.8 S54569-C71-B13

S54569-C91-B13

250 GB 250 GB

2x250 GB or 2x500 GB

Scope of delivery ex factory:

z Digital video recorder z Power cord z Multilingual User Manuals and multilingual RAS software on CD-ROM z Multilingual Installation Guide z Rack-mount kit z Assembly screws guide rails for adding hard disk drives

Scope of delivery Replacement Pool:

z Digital video recorder z Power cord

Overview SISTORE AX devices

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4.3 SISTORE AX8/AX16 500/200 V3.6

Product Name S/W Ordering number Stand. HDD Ext. HDD

SISTORE AX8 SISTORE AX16

V3.6 S54569-C70-B2

S54569-C90-B2

500 GB 500 GB

2x250 GB or 2x500 GB

Scope of delivery ex factory:

Scope of delivery Replacement Pool:

z Digital video recorder z Power cord

4.4 SISTORE AX HDD extension kit (SATA)

Scope of delivery ex factory:

z Hard Disk Drive (SATA) z Multilingual mounting instructions z Bottom bracket and assembly screws z Assembly screws and guide rails (for SISTORE AX8/AX16 250/100 and

SISTORE AX8/AX16 500/200)

z Cable ties (2x)

IMPORTANT

SATA HDD kits are not compatible with previous versions of SISTORE AX based on IDE (PATA) HDDs. Likewise the IDE HDD kits cannot be fitted into SISTORE AX models based on SATA HDD technology.

+ 28 hidden pages

Siemens SISTORE AX Installation Instructions Manual

Specifications and Main Features

Frequently Asked Questions

User Manual