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usa.bestsoundtechnology.com
Insio™ 2 binax, Orion™ 2, Sirion™ 2,
Intuis™ 2 Custom Instruments
User Guide
Life sounds brilliant.
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Thank you for choosing our hearing instruments to
accompany you through everyday life. Like anything new,
it may take you a little time to become familiar with them.
This guide, along with support from your Hearing Care
Professional, will help you understand the advantages
and greater quality of life your hearing instruments offer.
To receive the most benet from your hearing
instruments, it is recommended that you wear them every
day, all day. This will help you get adjusted to them.
CAUTION
It is important to read this user guide and the safety
manual thoroughly and completely. Follow the
safety information to avoid damage or injury.
Welcome
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Content
Welcome 1
Your hearing instruments 4
Instrument type 4
Getting to know your hearing instruments 4
Components and names 5
Controls 7
Changing the volume 8
Settings 9
Batteries 11
Battery size and handling tips 11
Replacing batteries 12
Daily use 13
Turning on and off 13
Inserting and removing the hearing instruments 15
Adjusting the volume 17
Changing the hearing program 18
Further adjustments (optional) 18
Special listening situations 19
On the phone 19
Audio induction loops 21
Maintenance and care 22
Hearing instruments 22
Professional maintenance 23
Further information 24
Safety information 24
Wireless functionality 24
Accessories 24
Troubleshooting 25
Service information 27
Symbols used in this document
Points out a situation that could lead to serious,
moderate, or minor injuries.
Indicates possible property damage.
Advice and tips on how to handle your device better.
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This user guide describes optional features that
your hearing instruments may or may not have.
Ask your Hearing Care Professional to indicate the
features that are valid for your hearing instruments.
Instrument type
Your hearing instruments are customized models that
have been individually manufactured based on the
anatomy of your ears. They are worn directly in the
ear, either in the bowl of the ear or deep inside the ear
canal. They are not suitable for infants, small children or
mentally disabled persons.
Getting to know your hearing instruments
It is recommended to familiarize yourself with your new
hearing instruments. With the instruments in your hand
try using the controls and note their location on the
instrument. This will make it easier for you to feel and
press the controls while wearing the hearing instruments.
If you have problems pressing the controls of your
hearing instruments while wearing them, you can
ask your Hearing Care Professional about a remote
control option.
Your hearing instruments
Components and names
This user guide describes several types of hearing
instruments. Use the following pictures to identify the
type of hearing instrument that you use.
Note that the push button, volume control wheel
and vent are individually positioned on your hearing
instrument to best suit your ear. The appearance of your
hearing instruments may therefore differ from that of
those pictured.
ITE (In The Ear)
➊
Microphone
➋
Battery compartment
➌
Push button (optional)
➍
Volume control wheel (optional)
➎
Vent
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ITC / HS (In The Canal) with control
➊
Microphone
➋
Push button (optional)
➌
Battery compartment
➍
Volume control wheel (optional)
➎
Vent
CIC / IIC (Completely In the Canal)
➊
Vent
➋
Battery compartment
➌
Microphone
➍
Removal cord (optional)
Controls
With the controls you can, for example, adjust the volume
or switch hearing programs. Your hearing instruments
either have a push button, a volume control wheel, or no
control at all.
Your Hearing Care Professional has programmed your
desired functions to the controls.
Control Left Right
Push button
Volume control wheel
No control
If your hearing instruments have wireless
functionality, you can also use a remote control or a
smartphone app to control them.
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Push button function L R
Press <1 second:
Program change
Volume up
Volume down
Tinnitus therapy level up
Tinnitus therapy level down
Press >3 seconds:
Standby/turn on
L = Left, R = Right
Changing the volume
Your hearing instrument is fully automatic. However, it
may be equipped with an optional volume control for
manual adjustment.
To increase the volume on your right-side
hearing aid, rotate the volume control wheel
in a clockwise direction.
To increase the volume on your
left-side hearing aid, rotate
the volume control wheel in a
counter-clockwise direction.
To reduce the volume, rotate the volume control wheel in
the opposite direction. Counter-clockwise for your rightside hearing aid and clockwise for your left-side
hearing aid.
You may hear soft beeps each time you change the
volume and a three beep warning when the volume limit
has been reached. These tones can be enabled or disabled
by your Hearing Care Professional.
Settings
Hearing programs
1
2
3
4
5
6
Read more in section "Changing the hearing program".
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Features
Power-on delay enables whistle-free insertion of
hearing instruments.
Read more in section "Turning on and off".
AutoPhone™ automatically switches to the
telephone program when the telephone receiver
approaches the ear.
Read more in section "On the phone".
The tinnitus therapy generates a soft noise to
distract you from your tinnitus.
A telecoil is built into the instrument, so it can
connect with audio induction loops.
Read more in section "Audio induction loops".
The e2e wireless functionality enables simultaneous
control of both hearing instruments.
Read more in section "Wireless functionality".
When the battery is low the sound becomes weaker or
you will hear an alert signal. The battery type will
determine how long you have to replace the battery.
Battery size and handling tips
Ask your Hearing Care Professional for recommended
batteries.
Battery size:
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■ Always use the correct battery size for your hearing
instruments.
■ Remove the batteries if you intend not to use the
hearing instruments for several days.
■ Always carry spare batteries.
■ Remove empty batteries immediately and follow your
local recycling rules for battery disposal.
Batteries
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Replacing batteries
Removing the battery:
XOpen the battery
compartment.
XRemove the battery by
hand.
Inserting the battery:
XIf the battery has a protective lm, remove it
only when you are ready to use the battery.
XInsert the battery with the
"+" symbol facing upwards.
XCarefully close the battery compartment. If you feel
resistance, the battery is not inserted correctly.
Do not attempt to close the battery compartment by
force. It can be damaged.
Turning on and off
You have the following options to turn your hearing
instruments on or off.
Via battery compartment:
XTurning on: Close the battery compartment.
The default volume and hearing program are set.
XTurning off: Open the battery compartment to the rst
catch.
Via push button:
XTurning on or off: Press and hold the push button for
several seconds. Refer to section "Controls" for the
settings of your controls.
After turning on, the previously used volume and
hearing program remain set.
Via remote control:
XFollow the instructions in the remote control's user
guide.
After turning on, the previously used volume and
hearing program remain set.
Daily use
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When wearing the hearing instruments, an alert tone can
indicate when an instrument is being turned on or off.
When the power-on delay is activated, the hearing
instruments turn on after a delay of several seconds.
During this time you can insert the hearing instruments
into your ears without experiencing unpleasant feedback
whistling.
The "power-on delay" can be activated by your Hearing
Care Professional.
Inserting and removing the hearing instrument
Inserting a hearing instrument:
XCarefully push the hearing
instrument into the
ear canal.
XTwist it slightly until it sits
well.
Open and close your mouth
to avoid accumulation of
air in the ear canal.
For CIC / IIC models:
XPay special attention to the removal cord indicating the
bottom.
■ It may be helpful to insert the right hearing
instrument with the right hand and the left
hearing instrument with the left hand.
■ If you have problems inserting the ear piece,
use the other hand to gently pull your earlobe
downwards. This opens the ear canal and eases
insertion of the ear piece.
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Removing a hearing instrument:
NOTICE
Never pull on the battery compartment door or
volume control wheel to remove the hearing
instrument. This could damage your hearing
instrument.
XPush lightly on the back of your ear to loosen the
hearing instrument.
XIf your hearing instrument is equipped with a removal
cord, remove the hearing instrument by pulling the
removal cord towards the back of your head.
XFor all other hearing
instruments: Grip the
hearing instrument
in the ear canal with
two ngers and pull it
carefully out.
Clean and dry your hearing instruments after usage. Read
more in section "Maintenance and care".
Adjusting the volume
Your hearing instruments automatically adjust the volume
to the listening situation.
XIf you prefer manual volume adjustment, you can
either rotate the volume control wheel, briey press
the push button or use a remote control.
Refer to section "Controls" for the settings of your
controls.
An optional signal tone can indicate the volume change.
Once the maximum or minimum volume has been
reached, you may hear an optional signal tone.