Siemens Infinity MDS WIN NT Service Manual

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Windows NT4 Version

Windows NT4 Version

Windows NT4 VersionWindows NT4 Version

Service Manual

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Medside Data Station

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Medside Data Station Medside Data Station

ASK-T962-02-7600

EM Guidelines, 1997-04-02

ADVISORY

This document corresponds to the version/revision level effective at the time of system delivery. Revisions to
hardcopy documentation are not automatically distributed.

The installation and service of equipment described herein is to be performed by qualified personnel who are
employed by Siemens or one of its affiliates or who are otherwise authorized by Siemens or one of its affiliates
to provide such services.

Assemblers and other persons who are not employed by or otherwise directly affiliated with or authorized by
Siemens or one of its affiliates are directed to contact one of the local offices of Siemens or one of its affiliates
before attempting installation or service procedures.

Medside Data Station Field Service Manual

Table of Contents

1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

2 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

2.1 Power Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

2.1.1 No Response when power On/Off switch toggled ON . . . . . . . . . . . . . . . . . . 1

2.1.2 Power On/Off Piezo Tone Fails to Sound. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

2.1.3 Power-Up Sequence Fails to Complete Properly . . . . . . . . . . . . . . . . . . . . . . . 2

2.1.4 No Video display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

2.1.5 MDS Fails to boot properly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

2.2 BIOS Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

3 Reinstalling NT4 Operating System and Installing Optional Drivers . .7

3.1 Laptop Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

3.1.1 TCP/IP Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

3.1.2 CDROM Share Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

3.1.3 Install MDS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

3.2 MDS to Service Laptop Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

3.3 Launch MDS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

3.4 MDS Network Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

3.5 Mapping MDS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

3.6 Install NT4 Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

4 Phoenix BIOS Phlash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

4.1 Hardware Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

4.2 Software Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

4.2.1 CDROM Setup Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

4.2.2 Download Setup Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

4.3 MDS Hard Drive Phlash Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

5 Replacement Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

5.1 Opening MDS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

5.2 Replacing Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

5.3 Replacing Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

5.4 Replacing Memory / Daughterboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

5.5 Closing MDS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

6 Functional Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

7 FLeakage Current Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Functional Verification Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Appendix A: Spare Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Appendix B: Bios Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Appendix C: POST Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

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1Introduction In keeping with the Service Strategy for the Medside Data Station (MDS),

this Service Manual provides the necessary information required to
troubleshoot and service a Windows NT-based MDS. The MDS is powered
by an AC/DC power adapter, and can be placed on a desktop or attached
to a wall bracket. Control of all Medside Data Station functions is done by
means of a keyboard and a mouse. (It is recommended that the keyboard
and mouse be purchased through SIEMENS, to avoid any possible
incompatibility problems). The display screen has a 1280 x 1024 resolution
capabilities which enables the user to display and run applications such as

NFINITY

TM

Explorer and Webview.

I
For the purpose of clarification, special text in this Service Manual is

described below:

Bold Characters text that is to be typed in by the User.

Character a space required between typed characters.

^

Italic Characters a selection that is required by the User.

2Troubleshooting If the Medside Data Station should fail to respond properly, use the

procedures below to aid in identifying and remedying the problem.

2.1 Power Problem

2.1.1 No Response when power On/Off switch toggled ON

Refer to Table 2-1 to troubleshoot Power-On problems.

Table 2-1 Power-On Problem

Conditions Possible Cause(s) Troubleshooting and Remedial Action

MDS connected
directly to Power
Adapter; Power
Adapter LED not
illuminated

MDS directly
connected to Power
Adapter; Power

Power source.
Power Adap te r

malfunction.
MDS Malfunction.

Power Adap te r
malfunction.

MDS Power Switch

Adapter LED On, MDS
charger LED not

MDS malfunction.

illuminated.

MDS directly
connected to Power
Adapter; MDS Charger

MDS Power Switch
malfunction.

MDS malfunction.

LED illuminated. No
Power On LED.

1. Assure Power Adapter is connected to an active
hospital power source.

2. If problem persists, disconnect power adapter from
MDS and measure voltage between Power Adapter
output pins.

•If voltage q 11.6 VDC or Q 13.8 VDC, replace
Power Adapter.

• If voltage = 11.6 to 13.8 VDC, contact TSS in
Solna or Danvers.

1. Disconnect power adapter from MDS and measure
voltage between Power Adapter output pins.

• If voltage q 11.6 VDC or Q 13.8 VDC, replace

power adapter.

• If voltage = 11.6 to 13.8 VDC, contact TSS in Solna

or Danvers.

1. Switch MDS Power to On.

2. If MDS fails to Power-up, contact TSS in Solna or

Danvers.

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Table 2-1 Power-On Problem (Continued)

Conditions Possible Cause(s) Troubleshooting and Remedial Action

MDS not connected to
A/C Power Adapter;
Power switch On,

Internal UPS Battery
discharged.

Replace Internal battery.

Power LED not
illuminated.

MDS malfunction

2.1.2 Power On/Off Piezo Tone Fails to Sound.

Table 2-2 Power-off Alarm Malfunction

1. Connect MDS to A/C Power Adapter.

2. Switch MDS Power switch to On and verify that
battery charger LED illuminates.

Note: If Power On LED fails to illuminate, contact
TSS in Solna or Danvers.

3. If battery charger LED fails to illuminate, leave
power adapter connected to MDS for i 1hr.

4. After 1 hr. disconnect MDS from Power Adapter
and switch MDS Power On/Off switch Off, and then
On.

• If Power LED is green, reconnect MDS to Power
Adapter and leave MDS connected an additional
8 hours to charge internal battery.

• If Power LED is not green, replace Internal
batteries.

5. If problem still persists, contact TSS in Solna or
Danvers.

Symptom(s) Possible Cause(s) Troubleshooting and Remedial Action

Piezo tone fails to
sound when MDS

Speaker.
MDS malfunction.

Contact TSS in Solna or Danvers.

powered On, if MDS
loses power, or when
MDS is powered-Off.

2.1.3 Power-Up Sequence Fails to Complete Properly

Table 2-3 Power-up Process Malfunction

Symptom(s) Possible Cause(s) Troubleshooting and Remedial Action

Power inputs OK, but
MDS fails to complete
boot up.

Bios failure.
Software program

corrupted.
Hard Drive failure.
MDS malfunction.

1. If MDS displays error message proceed to

“Appendix B: Bios Messages” on page 43, and
“Appendix C: POST Error Codes” on page 47 to

identify failure.

2. Check BIOS configuration according to Section 2.2.

3. If BIOS configuration OK, reinstall Windows
according to Section 3 starting on page 7.

4. If problem still persists, contact TSS in Solna or
Danvers.

TM

NT4

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SW 2

aaaa

Figure 2-1 MDS switch settings

2.1.4 No Video display Table 2-4 Video malfunction

Symptom(s) Possible Cause(s) Troubleshooting and Remedial Action

MDS power LED On.
No video on LCD/CRT
Display.

2.1.5 MDS Fails to boot properly Table 2-5 Power On/MDS Malfunction

Cable problem.
No power to Display.
Bad display.
Video switch set

incorrectly.
MDS malfunction.

ssss

1. Check both ends of video cable and ensure cable is
connected.

2. If problem persists, verify power source to display.

3. If problem persists, switch out display with a known
good display.

4. If problem persists, verify MDS video switch position
(see a in Figure 2-1) at rear of MDS is set to right.

5. If problem still persists, contact TSS Danvers/Solna.

SW 1

Symptom(s) Possible Cause(s) Troubleshooting and Remedial Action

MDS power LED On.
MDS Resets after
successful boot.

Watchdog timer switch
set incorrectly.

BIOS problem.
MDS malfunction

1. Verify Watchdog timer switch position (see s in

Figure 2-1) at rear of MDS is set to left.

2. If problem persists, check BIOS configuration as
described in Section 2.2.

3. If problem still persists, contact TSS Danvers/Solna.

2.2 BIOS Setup The MDS is configured at the factory for default settings that provide

proper operation. Use the following procedure to check MDS BIOS setup,
if MDS does not boot to WindowsNT boot loader screen.Changing BIOS
settings is not necessary on a new MDS, unless system failure occurs.

1. Switch MDS Power On/Off switch to On.

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a

s

Figure 2-2 Main screen

2. Press and hold F2 key to gain access to PhoenixBIOS Setup Utility.

3. Press F9 key, then press <Enter> to load default BIOS configuration
settings.

4. Press F10 key, then press <Enter> to save configuration settings.
Note: After <Enter> key is pressed, MDS will reboot.

5. Verify that MDS boots to Windows NT OS loader screen. If MDS does
not boot to OS loader screen, proceed to step 6.

6. Toggle MDS On/Off power switch Off, and then On to reboot MDS.

7. Press and hold F2 key to gain access to PhoenixBIOS Setup Utility.

8. Enter correct date/time (a in Figure 2-2) for clinical site, using arrow/
number keys.

9. Verify correct “Primary Master” settings as shown in (s in Figure 2-

2).

Note: If Primary Master is incorrect, use up/down arrow keys to
select Primary Master, and then press <Enter> key.

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a

Figure 2-3 Hard drive settings

10. Use +/- keys to select type to Auto (a in Figure 2-3).

11. Press ESC key to get back to “Main” tab.

a

s

Figure 2-4 Advanced settings

12. Use left/right arrow keys to select “Advanced” tab (a in Figure 2-4).

13. Verify correct “Advanced” settings as shown in Figure 2-4.
Note: If changes need to be made use up/down arrow keys.

14. Use up/down arrow keys to select I/O Configuration (s in Figure 2-4),
and then press <Enter> key.

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Serial port A:

Figure 2-5 I/O Device configuration

15. Verify correct “I/O Device Configuration” settings as show n in Figure 2-

5.

Note: Use left/right arrow and +/- keys to make changes.

16. Press ESC key to return to main menu.

Boot

a

Figure 2-6 Boot settings

17. Use up/down arrow keys to select “Boot” tab (a in Figure 2-6).

18. Verify correct “Boot” order as shown in Figure 2-6.
Note: Use left/right arrow and +/- keys to make changes.

19. Press F10 key, and then press <Enter> to save configuration settings.

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Note: After <Enter> key is pressed, MDS reboots.

20. Verify that Windows NT OS loader screen appears.

21. If MDS fails to boot to OS loader screen, proceed to Section 4 to
Phlash BIOS.

22. If Phlash BIOS setup procedure does not boot to Windows NT OS
loader screen, proceed to Section 3 and re-install Windows NT4. If
problem still exists, contact TSS in Danvers/Solna.

3 Reinstalling NT4

Operating System
and Installing
Optional Drivers

NT4 Reinstallation NT4 reinstallation requires making a network boot connection between an

Optional Hardware MDS Optional Hardware includes a Teac

This section explains how to reinstall Windows NT4 and also references
how to install Optional Hardware Drivers onto a Medside Data Station hard
drive.

Note: NT4 reinstallation should not be required on a new MDS.
The factory installs Windows

TM

NT4 on the MDS prior to shipment.

In addition to these instructions, the following Hardware and Software is
required:

• Siemens Service Laptop meeting minimum Hardware
requirements as specified by Med QM document ARTD-

001.719.06.04.02 (V01) M4 or greater.

• RJ45 crossover cable.

• MDS Software Recovery CDROM (shipped with MDS).

MDS RJ-45 network port, and a Windows 95/98 Laptop/PC RJ-45 network
port, and then transferring the Windows NT4 image from the Laptop/PC
CDROM drive to the MDS Hard Drive.

TM

CDROM Drive, BackpackTM
CDRW Drive, and Microsoft
Software” section in I

NFINITY

TM

Optical Mouse. Refer to “Loading

TM

Medside Data Station Reference Manual

for Teac CDROM drive and Backpack CDRW drive operation.
An Optical Mouse driver CDROM is shipped with each Optical Mouse.

This driver must be loaded through a network connection to the MDS.
Contact local IT department for network connection configuration.

3.1 Laptop Configuration Setup the Service laptop as follows to allow network connectivity between

a Laptop CDROM drive and an MDS Hard drive.

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Figure 3-1 Windows Main Menu

3.1.1 TCP/IP Setup 1. Boot Service Laptop to Windows

2. Right-click on Network Neighborhood icon (see Figure 3-1) and click

on Properties.

TM

95/98 screen.

Figure 3-2 Network Window

3. At “Network” window (see Figure 3-2) click on Configuration Tab,

scroll down to Laptop TCP/IP Ethernet Adapter, and select Properties.
Note: TCP/IP Ethernet Adapter name is unique according to

specific adapter used on laptop. Refer to Service Laptop Ethernet
Adapter vendor document for specific name.

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Laptop Settings

Figure 3-3 TCP/IP Window

4. Copy “IP Address” to the following

line:_____________________________
Note: IP Address is needed to reconfigure the service laptop back

to its original configuration, after completing NT4 reinstallation.

192. 168. 0. 1

255. 255. 255. 0

Figure 3-4 TCP/IP Window

5. Type new IP address 192.168.0.1 as shown in Figure 3-4, then click

on OK button.

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Laptop Settings

Figure 3-5 Network window

6. At “Network” window (see Figure 3-5) click on Identification Tab.

7. Copy Computer Name to the following line:_______________________

3.1.2 CDROM Sh are Configuration

The service laptop CDROM must be set up for file sharing. Complete the
following section to configure service laptop CDROM for file sharing.

1. Select Start and scroll to Programs, and then Windows Explorer.

Figure 3-6 Windows Explorer

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2. At “Exploring” window, right-click on CDROM icon and select Sharing
from drop down menu (see Figure 3-6).

Note: Steps 2-4 can also be used to set up file sharing of laptop
hard drive (eg.“C”drive, “D” drive) and laptop floppy drive (“A”
drive) by selecting that drive in step 2 and providing a unique user­provided share name in step 3.

a

a

aa

Figure 3-7 Properties Window

3. At “Properties” window, click on Shared As button (a in Figure 3-7),
type CDROM in “Share Name:” box, click on Apply, then click OK.

a

Figure 3-8 Windows Explorer

4. Verify that there is a hand shown below the CDROM icon (see a in

Figure 3-8).

3.1.3 Install MDS Utility The MDS requires the use of a software utility to make a low level connection between a MDS and a Service Laptop. This utility is also used to transfer data between the two devices. Install the MDS software Utility as follows:

1. Insert MDS Recovery CDROM (shipped with MDS) into Service

laptop CDROM Drive.

2. At Service laptop Windows screen, select Start and scroll to

Programs, then Windows Explorer.

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a

Figure 3-9 Explorer Window

3. Click on CDROM icon (a in Figure 3-9) in left pane of “Explorer”

window.

4. Double click on Tftpboot directory in right pane of Explorer window.

5. Double-click on Remoteboot.exe file in right pane of Explorer window.

Figure 3-10Win Zip Extractor Window

6. Click on Unzip button.

Note: Files are extracted to tftpboot folder on the laptop “C” drive.
Once files have been extracted, the Win Zip Self-Extractor
windows appear, indicating 25 file(s) unzipped successfully (see

Figure 3-10).

7. Click on OK, then Close in “Win Zip Self-Extractor” windows.

8. Close “Windows Explorer” window.

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a

a

aa

Figure 3-11MDS, Laptop Hardware Connection

3.2 MDS to Service

Laptop Interface

1. Connect Crossover Cable from Laptop Network Interface Card

Ethernet Port to MDS Main Ethernet Port (a in Figure 3-11).

Note: Ensure MDS is not connected to Hospital Network.

2. Connect MDS Power Adapter, Keyboard, Mouse, and Monitor

according to MDS Hardware Installation Instructions. Refer to Doc.
No. T951-01-7600 (shipped with MDS).

a

a

aa

d

d

dd

s

s

ss

Figure 3-12Windows Explorer

3.3 Launch MDS Utility 1. At Laptop Windows screen, select Start and scroll to Programs, and

then to Windows Explorer.

2. Double-click on C drive icon (a in Figure 3-12) in left pane of window.

3. Click on tftpboot folder (s in Figure 3-12) in left pane.

Note: Verify power On/Off switch on MDS is Off.

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Finished- MDS Remote Boot

TFTPD- Trivial File Transfer Daemon

s

s

ss

d

d

dd

Figure 3-13Window TFTPD

4. Double-click on MDS Remote Boot icon (d in Figure 3-12) in right pane.

5. Verify “Finished - MDS Remote Boot” window (a in Figure 3-13)

opens, then “TFTPD - Trivial File Transfer Daemon” window (s in

Figure 3-13) opens, then DHCP/Bootp Server 1.6.5 window (d in
Figure 3-13) opens. If windows not displayed repeat steps 2-4 above.

DHCP/Bootp Server 1.6.5

a

a

aa

Note: DHCP/Boottp Server 1.6.5 window may open minimized. If
window is not displayed on Main screen,(d in Figure 3-13) check
to see if program is in Windows Task bar at bottom of screen.

aaaassssdddd

Figure 3-14Setup Utility Window

3.4 MDS Network Boot 1. Switch Power On/Off switch on MDS to On.

2. Press and hold F2 key to enter BIOS setup.

3. At PhoenixBIOS Setup Utility window, use MDS keyboard left/right

arrow keys to Select Boot Tab (a in Figure 3-14).

4. Use MDS keyboard Up/Down arrows to Select +Hard Drive (s in

Figure 3-14).

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