Siemens Infinity MDS WIN NT Service Manual

s

INFINITY Medside Data Station

Windows NT4 Version

Service Manual

EM Guidelines, 1997-04-02

ASK-T962-02-7600

ADVISORY

This document corresponds to the version/revision level effective at the time of system delivery. Revisions to hardcopy documentation are not automatically distributed.

The installation and service of equipment described herein is to be performed by qualified personnel who are employed by Siemens or one of its affiliates or who are otherwise authorized by Siemens or one of its affiliates to provide such services.

Assemblers and other persons who are not employed by or otherwise directly affiliated with or authorized by Siemens or one of its affiliates are directed to contact one of the local offices of Siemens or one of its affiliates before attempting installation or service procedures.

Medside Data Station	Field Service Manual

Table of Contents

1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

2 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

2.1	Power Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1
	2.1.1 No Response when power On/Off switch toggled ON . . . . . . . . . . . . . . . . . .	1
	2.1.2 Power On/Off Piezo Tone Fails to Sound. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	2
	2.1.3 Power-Up Sequence Fails to Complete Properly . . . . . . . . . . . . . . . . . . . . . . .	2
	2.1.4 No Video display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	3
	2.1.5 MDS Fails to boot properly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	3
2.2	BIOS Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	3

3 Reinstalling NT4 Operating System and Installing Optional Drivers . .7

3.1 Laptop Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 3.1.1 TCP/IP Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 3.1.2 CDROM Share Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 3.1.3 Install MDS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 3.2 MDS to Service Laptop Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 3.3 Launch MDS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 3.4 MDS Network Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 3.5 Mapping MDS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 3.6 Install NT4 Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

4 Phoenix BIOS Phlash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

4.1 Hardware Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 4.2 Software Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 4.2.1 CDROM Setup Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 4.2.2 Download Setup Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 4.3 MDS Hard Drive Phlash Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

5 Replacement Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

5.1 Opening MDS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 5.2 Replacing Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 5.3 Replacing Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 5.4 Replacing Memory / Daughterboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 5.5 Closing MDS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

6 Functional Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 7 FLeakage Current Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36 Functional Verification Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37 Appendix A: Spare Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 Appendix B: Bios Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Appendix C: POST Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

ASK-T962-02-7600

Siemens Medical Solutions, EM-PCS Danvers

i

MDS_sm.fm/04-02/kaupp

Field Service Manual	Medside Data Station

This page intentionally left blank.

ii

Siemens Medical Solutions, EM-PCS, Danvers

ASK-T962-02-7600

MDS_sm.fm/04-02/kaupp

Medside Data Station	Field Service Manual

1 Introduction

In keeping with the Service Strategy for the Medside Data Station (MDS), this Service Manual provides the necessary information required to troubleshoot and service a Windows NT-based MDS. The MDS is powered by an AC/DC power adapter, and can be placed on a desktop or attached to a wall bracket. Control of all Medside Data Station functions is done by means of a keyboard and a mouse. (It is recommended that the keyboard and mouse be purchased through SIEMENS, to avoid any possible incompatibility problems). The display screen has a 1280 x 1024 resolution capabilities which enables the user to display and run applications such as INFINITYTM Explorer and Webview.

For the purpose of clarification, special text in this Service Manual is described below:

Bold Characters	text that is to be typed in by the User.
^ Character	a space required between typed characters.
Italic Characters	a selection that is required by the User.

2 Troubleshooting

If the Medside Data Station should fail to respond properly, use the procedures below to aid in identifying and remedying the problem.

2.1 Power Problem

2.1.1 No Response when power			Refer to Table 2-1 to troubleshoot Power-On problems.
	On/Off switch toggled ON
Table 2-1 Power-On Problem
	Conditions	Possible Cause(s)			Troubleshooting and Remedial Action
	MDS connected	Power source.		1. Assure Power Adapter is connected to an active
	directly to Power	Power Adapter			hospital power source.
	Adapter; Power
		malfunction.		2.	If problem persists, disconnect power adapter from
	Adapter LED not
		MDS Malfunction.			MDS and measure voltage between Power Adapter
	illuminated
					output pins.
					• If voltage q 11.6 VDC or Q 13.8 VDC, replace
					Power Adapter.
					• If voltage = 11.6 to 13.8 VDC, contact TSS in
					Solna or Danvers.
	MDS directly	Power Adapter		1. Disconnect power adapter from MDS and measure
	connected to Power	malfunction.			voltage between Power Adapter output pins.
	Adapter; Power	MDS Power Switch			• If voltage q 11.6 VDC or Q 13.8 VDC, replace
	Adapter LED On, MDS
		MDS malfunction.			power adapter.
	charger LED not
					• If voltage = 11.6 to 13.8 VDC, contact TSS in Solna
	illuminated.
					or Danvers.
	MDS directly	MDS Power Switch		1.	Switch MDS Power to On.
	connected to Power	malfunction.		2. If MDS fails to Power-up, contact TSS in Solna or
	Adapter; MDS Charger	MDS malfunction.
					Danvers.
	LED illuminated. No
	Power On LED.

ASK-T962-02-7600

Siemens Medical Solutions, EM-PCS Danvers

1

MDS_sm.fm/04-02/kaupp

Field Service Manual					Medside Data Station
Table 2-1 Power-On Problem (Continued)
	Conditions	Possible Cause(s)			Troubleshooting and Remedial Action
	MDS not connected to	Internal UPS Battery	1.	Connect MDS to A/C Power Adapter.
	A/C Power Adapter;	discharged.	2.	Switch MDS Power switch to On and verify that
	Power switch On,	Replace Internal battery.
				battery charger LED illuminates.
	Power LED not
		MDS malfunction		Note: If Power On LED fails to illuminate, contact
	illuminated.
				TSS in Solna or Danvers.
			3.	If battery charger LED fails to illuminate, leave
				power adapter connected to MDS for i 1hr.
			4.	After 1 hr. disconnect MDS from Power Adapter
				and switch MDS Power On/Off switch Off, and then
				On.
				•	If Power LED is green, reconnect MDS to Power
					Adapter and leave MDS connected an additional
					8 hours to charge internal battery.
				•	If Power LED is not green, replace Internal
					batteries.
			5.	If problem still persists, contact TSS in Solna or
				Danvers.

2.1.2Power On/Off Piezo Tone Fails to Sound.

Table 2-2 Power-off Alarm Malfunction

	Symptom(s)	Possible Cause(s)	Troubleshooting and Remedial Action
	Piezo tone fails to	Speaker.	Contact TSS in Solna or Danvers.
	sound when MDS	MDS malfunction.
	powered On, if MDS
	loses power, or when
	MDS is powered-Off.

2.1.3Power-Up Sequence Fails to Complete Properly

Table 2-3 Power-up Process Malfunction

	Symptom(s)	Possible Cause(s)		Troubleshooting and Remedial Action
	Power inputs OK, but	Bios failure.	1.	If MDS displays error message proceed to
	MDS fails to complete	Software program		“Appendix B: Bios Messages” on page 43, and
	boot up.			“Appendix C: POST Error Codes” on page 47 to
		corrupted.
				identify failure.
		Hard Drive failure.
			2.	Check BIOS configuration according to Section 2.2.
		MDS malfunction.
			3.	If BIOS configuration OK, reinstall WindowsTM NT4
				according to Section 3 starting on page 7.
			4.	If problem still persists, contact TSS in Solna or
				Danvers.
2		Siemens Medical Solutions, EM-PCS, Danvers			ASK-T962-02-7600

MDS_sm.fm/04-02/kaupp

Medside Data Station	Field Service Manual

SW 2

SW 1

a

s

Figure 2-1 MDS switch settings

2.1.4 No Video display

Table 2-4 Video malfunction

Symptom(s)

Possible Cause(s)

Troubleshooting and Remedial Action

MDS power LED On.

Cable problem.

1.

Check both ends of video cable and ensure cable is

No video on LCD/CRT

No power to Display.

connected.

Display.

Bad display.

2.

If problem persists, verify power source to display.

Video switch set

3.

If problem persists, switch out display with a known

incorrectly.

good display.

MDS malfunction.

4.

If problem persists, verify MDS video switch position

(see a in Figure 2-1) at rear of MDS is set to right.

5.

If problem still persists, contact TSS Danvers/Solna.

2.1.5 MDS Fails to boot properly

Table 2-5 Power On/MDS Malfunction

Symptom(s)

Possible Cause(s)

Troubleshooting and Remedial Action

MDS power LED On.

Watchdog timer switch

1.

Verify Watchdog timer switch position (see s in

MDS Resets after

set incorrectly.

Figure 2-1) at rear of MDS is set to left.

successful boot.

BIOS problem.

2.

If problem persists, check BIOS configuration as

MDS malfunction

described in Section 2.2.

3.

If problem still persists, contact TSS Danvers/Solna.

2.2 BIOS Setup

The MDS is configured at the factory for default settings that provide proper operation. Use the following procedure to check MDS BIOS setup, if MDS does not boot to WindowsNT boot loader screen.Changing BIOS settings is not necessary on a new MDS, unless system failure occurs.

1. Switch MDS Power On/Off switch to On.

ASK-T962-02-7600

Siemens Medical Solutions, EM-PCS Danvers

3

MDS_sm.fm/04-02/kaupp

Field Service Manual	Medside Data Station

a

s

Figure 2-2 Main screen

2.Press and hold F2 key to gain access to PhoenixBIOS Setup Utility.

3.Press F9 key, then press <Enter> to load default BIOS configuration settings.

4.Press F10 key, then press <Enter> to save configuration settings. Note: After <Enter> key is pressed, MDS will reboot.

5.Verify that MDS boots to Windows NT OS loader screen. If MDS does not boot to OS loader screen, proceed to step 6.

6.Toggle MDS On/Off power switch Off, and then On to reboot MDS.

7.Press and hold F2 key to gain access to PhoenixBIOS Setup Utility.

8.Enter correct date/time (a in Figure 2-2) for clinical site, using arrow/ number keys.

9.Verify correct “Primary Master” settings as shown in (s in Figure 2- 2).

Note: If Primary Master is incorrect, use up/down arrow keys to select Primary Master, and then press <Enter> key.

4

Siemens Medical Solutions, EM-PCS, Danvers

ASK-T962-02-7600

MDS_sm.fm/04-02/kaupp

Medside Data Station	Field Service Manual

a

Figure 2-3 Hard drive settings

10.Use +/- keys to select type to Auto (a in Figure 2-3).

11.Press ESC key to get back to “Main” tab.

a

s

Figure 2-4 Advanced settings

12.Use left/right arrow keys to select “Advanced” tab (a in Figure 2-4).

13.Verify correct “Advanced” settings as shown in Figure 2-4. Note: If changes need to be made use up/down arrow keys.

14.Use up/down arrow keys to select I/O Configuration (s in Figure 2-4), and then press <Enter> key.

ASK-T962-02-7600

Siemens Medical Solutions, EM-PCS Danvers

5

MDS_sm.fm/04-02/kaupp

Field Service Manual	Medside Data Station

Serial port A:

Figure 2-5 I/O Device configuration

15.Verify correct “I/O Device Configuration” settings as shown in Figure 2- 5.

Note: Use left/right arrow and +/- keys to make changes.

16.Press ESC key to return to main menu.

Boot

a

Figure 2-6 Boot settings

17.Use up/down arrow keys to select “Boot” tab (a in Figure 2-6).

18.Verify correct “Boot” order as shown in Figure 2-6. Note: Use left/right arrow and +/- keys to make changes.

19.Press F10 key, and then press <Enter> to save configuration settings.

6

Siemens Medical Solutions, EM-PCS, Danvers

ASK-T962-02-7600

MDS_sm.fm/04-02/kaupp

Medside Data Station	Field Service Manual

3Reinstalling NT4 Operating System and Installing Optional Drivers

NT4 Reinstallation

Optional Hardware

3.1 Laptop Configuration

Note: After <Enter> key is pressed, MDS reboots.

20.Verify that Windows NT OS loader screen appears.

21.If MDS fails to boot to OS loader screen, proceed to Section 4 to Phlash BIOS.

22.If Phlash BIOS setup procedure does not boot to Windows NT OS loader screen, proceed to Section 3 and re-install Windows NT4. If problem still exists, contact TSS in Danvers/Solna.

This section explains how to reinstall Windows NT4 and also references how to install Optional Hardware Drivers onto a Medside Data Station hard drive.

Note: NT4 reinstallation should not be required on a new MDS. The factory installs WindowsTM NT4 on the MDS prior to shipment.

In addition to these instructions, the following Hardware and Software is required:

•Siemens Service Laptop meeting minimum Hardware requirements as specified by Med QM document ARTD001.719.06.04.02 (V01) M4 or greater.

•RJ45 crossover cable.

•MDS Software Recovery CDROM (shipped with MDS).

NT4 reinstallation requires making a network boot connection between an MDS RJ-45 network port, and a Windows 95/98 Laptop/PC RJ-45 network port, and then transferring the Windows NT4 image from the Laptop/PC CDROM drive to the MDS Hard Drive.

MDS Optional Hardware includes a TeacTM CDROM Drive, BackpackTM CDRW Drive, and MicrosoftTM Optical Mouse. Refer to “Loading Software” section in INFINITYTM Medside Data Station Reference Manual for Teac CDROM drive and Backpack CDRW drive operation.

An Optical Mouse driver CDROM is shipped with each Optical Mouse. This driver must be loaded through a network connection to the MDS. Contact local IT department for network connection configuration.

Setup the Service laptop as follows to allow network connectivity between a Laptop CDROM drive and an MDS Hard drive.

ASK-T962-02-7600

Siemens Medical Solutions, EM-PCS Danvers

7

MDS_sm.fm/04-02/kaupp

Field Service Manual	Medside Data Station

	Figure 3-1 Windows Main Menu
3.1.1 TCP/IP Setup	1.		Boot Service Laptop to WindowsTM 95/98 screen.
	2.		Right-click on Network Neighborhood icon (see Figure 3-1) and click
			on Properties.

Figure 3-2 Network Window

3.At “Network” window (see Figure 3-2) click on Configuration Tab, scroll down to Laptop TCP/IP Ethernet Adapter, and select Properties.

Note: TCP/IP Ethernet Adapter name is unique according to specific adapter used on laptop. Refer to Service Laptop Ethernet Adapter vendor document for specific name.

8

Siemens Medical Solutions, EM-PCS, Danvers

ASK-T962-02-7600

MDS_sm.fm/04-02/kaupp

Medside Data Station	Field Service Manual

Laptop Settings

Figure 3-3 TCP/IP Window

4.Copy “IP Address” to the following line:_____________________________

Note: IP Address is needed to reconfigure the service laptop back to its original configuration, after completing NT4 reinstallation.

192. 168. 0. 1

255. 255. 255. 0

Figure 3-4 TCP/IP Window

5.Type new IP address 192.168.0.1 as shown in Figure 3-4, then click on OK button.

ASK-T962-02-7600

Siemens Medical Solutions, EM-PCS Danvers

9

MDS_sm.fm/04-02/kaupp

Field Service Manual	Medside Data Station

3.1.2CDROM Share Configuration

10

Laptop Settings

Figure 3-5 Network window

6.At “Network” window (see Figure 3-5) click on Identification Tab.

7.Copy Computer Name to the following line:_______________________

The service laptop CDROM must be set up for file sharing. Complete the following section to configure service laptop CDROM for file sharing.

1. Select Start and scroll to Programs, and then Windows Explorer.

Figure 3-6 Windows Explorer

Siemens Medical Solutions, EM-PCS, Danvers

ASK-T962-02-7600

MDS_sm.fm/04-02/kaupp

Medside Data Station	Field Service Manual

2.At “Exploring” window, right-click on CDROM icon and select Sharing from drop down menu (see Figure 3-6).

Note: Steps 2-4 can also be used to set up file sharing of laptop hard drive (eg.“C”drive, “D” drive) and laptop floppy drive (“A” drive) by selecting that drive in step 2 and providing a unique userprovided share name in step 3.

a

Figure 3-7 Properties Window

3.At “Properties” window, click on Shared As button (a in Figure 3-7), type CDROM in “Share Name:” box, click on Apply, then click OK.

a

	Figure 3-8 Windows Explorer
	4.	Verify that there is a hand shown below the CDROM icon (see a in
		Figure 3-8).
3.1.3 Install MDS Utility	The MDS requires the use of a software utility to make a low level
	connection between a MDS and a Service Laptop. This utility is also used
	to transfer data between the two devices. Install the MDS software Utility
	as follows:
	1.	Insert MDS Recovery CDROM (shipped with MDS) into Service
		laptop CDROM Drive.
	2.	At Service laptop Windows screen, select Start and scroll to
		Programs, then Windows Explorer.

ASK-T962-02-7600

Siemens Medical Solutions, EM-PCS Danvers

11

MDS_sm.fm/04-02/kaupp

Field Service Manual	Medside Data Station

a

Figure 3-9 Explorer Window

3.Click on CDROM icon (a in Figure 3-9) in left pane of “Explorer” window.

4.Double click on Tftpboot directory in right pane of Explorer window.

5.Double-click on Remoteboot.exe file in right pane of Explorer window.

Figure 3-10Win Zip Extractor Window

6.Click on Unzip button.

Note: Files are extracted to tftpboot folder on the laptop “C” drive. Once files have been extracted, the Win Zip Self-Extractor windows appear, indicating 25 file(s) unzipped successfully (see Figure 3-10).

7.Click on OK, then Close in “Win Zip Self-Extractor” windows.

8.Close “Windows Explorer” window.

12

Siemens Medical Solutions, EM-PCS, Danvers

ASK-T962-02-7600

MDS_sm.fm/04-02/kaupp

Medside Data Station						Field Service Manual

a

Figure 3-11MDS, Laptop Hardware Connection

3.2MDS to Service Laptop Interface

1.Connect Crossover Cable from Laptop Network Interface Card Ethernet Port to MDS Main Ethernet Port (a in Figure 3-11).

Note: Ensure MDS is not connected to Hospital Network.

2.Connect MDS Power Adapter, Keyboard, Mouse, and Monitor according to MDS Hardware Installation Instructions. Refer to Doc. No. T951-01-7600 (shipped with MDS).

a

d

s

3.3 Launch MDS Utility

Figure 3-12Windows Explorer

1.At Laptop Windows screen, select Start and scroll to Programs, and then to Windows Explorer.

2.Double-click on C drive icon (a in Figure 3-12) in left pane of window.

3.Click on tftpboot folder (s in Figure 3-12) in left pane. Note: Verify power On/Off switch on MDS is Off.

ASK-T962-02-7600

Siemens Medical Solutions, EM-PCS Danvers

13

MDS_sm.fm/04-02/kaupp

Field Service Manual	Medside Data Station

FinishedMDS Remote Boot

a

s

d

TFTPDTrivial File Transfer Daemon

DHCP/Bootp Server 1.6.5

Figure 3-13Window TFTPD

4.Double-click on MDS Remote Boot icon (d in Figure 3-12) in right pane.

5.Verify “Finished - MDS Remote Boot” window (a in Figure 3-13) opens, then “TFTPD - Trivial File Transfer Daemon” window (s in Figure 3-13) opens, then DHCP/Bootp Server 1.6.5 window (d in Figure 3-13) opens. If windows not displayed repeat steps 2-4 above.

Note: DHCP/Boottp Server 1.6.5 window may open minimized. If window is not displayed on Main screen,(d in Figure 3-13) check to see if program is in Windows Task bar at bottom of screen.

ds a

Figure 3-14Setup Utility Window

3.4MDS Network Boot 1. Switch Power On/Off switch on MDS to On.

2.Press and hold F2 key to enter BIOS setup.

3.At PhoenixBIOS Setup Utility window, use MDS keyboard left/right arrow keys to Select Boot Tab (a in Figure 3-14).

4.Use MDS keyboard Up/Down arrows to Select +Hard Drive (s in Figure 3-14).

14

Siemens Medical Solutions, EM-PCS, Danvers

ASK-T962-02-7600

MDS_sm.fm/04-02/kaupp