TM
ARTIS
ARTISe2e
User Guide
Custom hearing system
TM
s
Congratulations !
As the owner of a new hearing system, you may once again
enjoy the sounds of your environment, and conversation
with your family and friends.
These instructions as well as guidance from your hearing
instrument specialist will help you understand how your new
hearing system works. In this guide, you’ll find instructions
on insertion, removal and use of your ARTIS
tem. There are also tips and information on proper handling,
cleaning, care and changing of the batteries. In addition,
a troubleshooting section is offered for your reference.
Your hearing improvement with a hearing system depends
on the fit of the hearing instruments, the type and degree
of hearing loss, and proper diagnostic testing. Of course, a
hearing system cannot restore normal hearing, and not
everyone will benefit equally.
More than 80 percent of individuals with a hearing loss have
a hearing loss in both ears. Studies show that even when a
hearing loss is worse in one ear, most people with a hearing
loss in both ears will benefit from wearing two hearing
instruments.
TM
hearing sys-
Remember, a hearing system consists of finely-tuned devices
that have been specially designed and expertly adjusted for
your individual needs. Proper care and handling will ensure
the best possible performance of your ARTIS hearing system.
2
Contents
Page
Description of your ARTIS custom hearing system 4
Battery insertion and removal 5
Inserting and removing your custom hearing system 8
Turning your hearing system on and off 10
e2e wirelessTMfor ARTIS e2e systems 11
Using the program button 13
Using the volume control 15
Using the telephone 16
Maintenance and care 18
Important notes 20
Troubleshooting tips 21
3
Description of your ARTIS
custom hearing system
IT
CT
CS
CIC
Your hearing system is individually
manufactured according to the
shape of your ears or ear canals.
1. First Microphone
2. Second microphone TwinMic
TM
(optional)
1
3
4
6
3. Battery compartment
4. Program button (optional)
5. Volume control (optional)
6. Vent
7. Removal cord (optional)
4
1
3
5
6
Each hearing instrument can be
identified by the serial number
located on the outside of the
instrument. If the number is
written in red, the hearing instrument is for the right ear.
If the number is written in blue,
the hearing instrument is for
the left ear.
4
Battery insertion and removal
Handling the battery
The protective tab on your battery
should only be removed when you
are ready to use the battery.
Three useful tips:
• The positive (+) side of the battery is always the
smooth side. You can recognize the negative (-) side
by the colored ring.
• Always keep spare batteries with you.
• If you think you cannot change the battery by yourself,
ask someone to help you: a family member, friend or
your hearing instrument specialist.
Inserting the battery:
Before using your hearing instrument, place the battery into the battery compartment door. Using the
fingernail of either your thumb or
index finger, pull the tab on the battery compartment door outward until
the door swings open all the way
(see illustration).
5
Place the proper size battery into the
battery compartment door, making
sure that the "+" symbol on the smooth
side of the battery matches the "+"
symbol on the edge of the battery
compartment door, as shown in
the illustration. (Ask your hearing
instrument specialist if you have
questions about the correct battery
size for your system)
Gently close the battery compartment. Do not force the
door shut. If it does not close easily, check to see if the battery is inserted properly. When the battery compartment is
completely closed, your hearing system is ready for use.
Low battery indicator
Your hearing system may be programmed to inform
you when the battery should be replaced for best system
performance. You may hear an intermittent series of beeps
and/or experience low amplification power or volume.
Change the battery when either of these occurs.
For ARTIS e2e systems
TM
If you have an ePocket
, the battery status can be checked
using the data read out function. (See the ePocket user guide
for more information).
6
Caution:
Keep batteries and instruments away from the reach of
small children.
Batteries can be harmful if swallowed.
If swallowed consult a physician or a hospital
immediately.
Change the batteries when any of the following occur:
- volume becomes softer or weak
- you hear a battery signal beep
- you see empty battery status on the display of
your ePocket (only for ARTIS e2e systems).
Do NOT throw used batteries into household trash.
Return them to your hearing instrument specialist
for environmentally correct disposal.
7
Inserting and removing your
custom hearing system
Hold the hearing instrument with
your thumb and index finger,
carefully push the instrument in
the ear canal. Gently work it into
its proper position by slightly
twisting until it is firmly seated.
Lightly press inward for a secure
and comfortable fit.
You may find it helpful to pull
your ear slightly upward or to the
back. Once inserted, you should
be able to feel if the hearing
instrument is correctly positioned.
Tip:
Practice inserting and removing
your hearing instrument correctly.
An easy way to practice is to sit
down at a table. Place a mirror in
front of you and prop your elbows
on the table so you can guide
your hands easily and safely. This
will help you stay relaxed and
comfortable while you practice.
8
To remove the hearing instrument,
push lightly on the back of your
ear to help loosen it or pull gently
on your ear. Then using your index
finger, slowly pull the hearing
instrument from your ear.
The completely-in-the-canal
hearing instruments can be
removed by pulling the small
removal cord toward the back
of your head.
Caution:
Never pull on the battery compartment door or volume control
wheel to remove the hearing
instrument, as this could cause
damage to your hearing
instrument.
9
Turning your hearing
system on and off
Using the battery compartment
Insert a battery into your ARTIS hearing instrument and completely close the compartment to turn the instrument on. To
turn the instrument off using the battery compartment, open
the compartment completely.
Using the program button
Your hearing instrument may also be programmed to allow
you to turn it on and off using the program button.
To turn your hearing instrument off using the program
button, press and hold the button for approximately 2
seconds.
To turn your hearing instrument on again, press and hold
the program button for approximately 2 seconds.
Please note that after having turned the instrument off
using the program button, you must wait approximately
10 seconds for the system to reset before turning the
instrument back in again by using the button.
Power-on Delay
Your hearing instrument may be equipped with an advanced
"Power-on Delay" feature. This feature delays sound from
entering your hearing instrument when it is first turned on,
so that you may insert the hearing instrument in to your ear
without experiencing unpleasant feedback (whistling).
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e2e wireless
TM
for ARTIS e2e systems
Unique to your ARTIS e2e hearing system is the e2e
(ear-to-ear) wirelessTMtechnology. The wireless functionality:
- Automatically adjusts the system to change both
hearing instruments simultaneously to adapt to
different listening situations.
- Allows use of accessories including the ePocket
(bi-directional remote control).
- Provides synchronization of the settings in the system. If you change the volume or program on one
instrument, the other is automatically changed.
Your hearing instrument specialist can activate or deactivate the wireless functionality of your hearing systems.
The ePocket can be activated or deactivated separately.
Note:
The performance of the e2e wireless could be affected by
electro-magnetic interference, such as a computer monitor or
halogen lamp systems controlled by a switching power supply.
Move away from the source of interference if you experience
difficulty.
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ePocket
accessory
for ARTIS e2e systems
TM
Wireless remote control ePocket
(accessory)
With the wireless function you also
have the possibility of using the
ePocket (bi-directional remote
control) from Siemens. With it,
you can change the program and
volume of your hearing system
and read out the system settings.
For further information on the
ePocket, contact your hearing
instrument specialist or refer to
the ePocket user guide.
Note:
In case the hearing aid is controlled by another person’s remote control unit (RCU), please return RCU and hearing aid
to the service department for change of the transmission key.
During the use of the wireless link while instrument is operated in T-coil mode, pulsing noise may be heard due to pick-up
of the transmission signal by the hearing aid T-coil. Please use
remote control in T-coil mode only with a distance greater
than 10 cm.
TM
12
Using the program button
Your ARTIS hearing system can
have up to 4 programs. They can
be selected with the program
button.
For ARTIS e2e systems
The programs can be changed
with the ePocket. (For instructions
on selecting programs with the
ePocket, refer to the ePocket user
guide).
These programs change the characteristics of the sound
coming through the hearing system for specific listening
environments.
How to select programs
To change programs using the program button, press the
button. Each time the button is pressed the system changes
to the next program, which may be confirmed with a beep.
The number of beeps you hear coincides with the selected
program. That means when Program "3" is selected, for
example, you will hear 3 beeps.
Note:
For ARTIS e2e systems
If you are wearing two hearing instruments, the program
will be changed on both instruments at the same time.
13
Your hearing instrument specialist has programmed
your instruments as follows:
1
2
3
4
Using the directional microphone system
According to your hearing needs,
your ARTIS hearing system can be
adjusted to focus on those sounds
in front of you (directional mode)
when you are having a face-to-face
conversation in a noisy environment.
The hearing system can also be
adjusted when you are in quieter
environments and want to hear the sounds around you
(omnidirectional mode). Your hearing instrument specialist
will program the operation of the directional microphone
system to function automatically or in conjunction with the
program button based on your individual hearing requirements
and preferences. If the directional microphone system is not
programmed to function automatically, your hearing
instrument specialist can instruct you on its use.
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(where provided)
Using the volume control
Volume control
Your ARTIS hearing system is
ful
ly automatic. There is no need
to manually adjust the volume
control. However, if you prefer
manual volume control, your
ARTIS hearing system can be
programmed for manual adjustment, too.
If your system is programmed for manual adjustment, the
wheel-shaped volume control can be rotated clockwise or
forward (louder) or counterclockwise or backward (softer)
to select the desired listening volume.
To increase volume, place your index finger gently against
the volume control wheel and rotate it forward. If your
hearing system is equipped with a warning tone for volume
control limits, once it is heard, adjusting the volume control
further in that direction will have no effect. To reduce the
volume, rotate the wheel in the opposite direction.
If your hearing system has not been programmed for manual
control adjustment, the volume will automatically adjust and
rotating the volume control wheel will have no effect.
Note:
For ARTIS e2e systems
If you are wearing two hearing instruments, the volume will
be changed on both instruments at the same time.
15
Using the telephone
Automatic telephone program
(Not all systems)
With AutoPhone functionality, your
Artis hearing system will automatically switch to the telephone program when you hold a hearinginstrument-compatible-telephone
handset near to your hearing ins-
trument. When you have finished
speaking on the phone and you move the telephone handset away from the hearing instrument, it will automatically
return to the previously used hearing program.
The telephone program can be set to microphone mode or
telecoil mode. Your hearing instrument specialist will program
your hearing system to your individual requirements.
AutoPhone magnet accessory
Some telephones produce a magnetic field strong enough
to activate the AutoPhone function. Most types of telephones
require a small magnet, available as an accessory, which can
be attached to telephone receivers to activate the AutoPhone
function. Ask your hearing instrument specialist about this
accessory and if it is right for your hearing care needs.
16
Note:
Magnets can pose risks to electronics and magnetic storage
mediums when placed in close proximity. Take care not to
set magnets near computers, color monitors, television sets,
floppy discs, video/audio tape and other electronic
equipment.
Keep magnets away from the reach of children. If swallowed
consult your physician.
Magnets may interfere with the operation of life supporting
systems (i.e. pace-makers, magnetic valves etc). Use magnet
only if not in doubt about the safe distance.
The Safe distance between pacemaker and magnet should
be at least 10 cm (4 inch).
17
Maintenance and care
Your new ARTIS hearing system is a highly sensitive system.
Proper care and handling will ensure best possible
performance.
If soreness or skin irritation develops in the ear, discontinue
wearing your hearing system, and bring it to your hearing
instrument specialist. Minor fit adjustments and polishing
can often correct this condition. If soreness persists,
discontinue wearing the hearing system and see your
physician.
If excessive earwax accumulates when wearing your hearing
system, consult your hearing instrument specialist.
1. Caution: Water will damage
your hearing system. Never put
your hearing system in water!
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2. Your hearing system may be
equipped with a sieve, recess or
guard on the sound outlet to prevent earwax from entering the
hearing system. Your hearing care
specialist will provide you with the
wax protection appropriate for your
system and can advise you how to
clean or replace it.
3. Occasionally bring your hearing
system to your hearing instrument
specialist to change the wax guard,
clean the venting channel, the
microphone and sound outlets, and
for general system maintenance.
Always store your
hearing system in
the case provided.
Your hearing instrument specialist
will make sure that the hearing
system functions correctly and fits
properly in your ear.
Care tips:
• You should place your hearing system in a "dry aid kit"
with a special moisture-attracting capsule overnight.
The drying capsule draws damaging moisture out of
the system.
• Your hearing instrument specialist can provide you with
special care sets and drying capsules to keep your hearing
system in good condition.
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Important notes
• Never expose your hearing system to extreme
temperatures or high humidity. Do not store it in direct
sunlight. Do not wear it when taking a shower or when
applying hairspray.
• As with all electrical, non gas-encapsulated systems,
the hearing system must not be operated in explosionendangered rooms.
• Do not wear your hearing system , during short-wave
therapy, or if you work with medical treatments with that
use strong magnetic or high-frequency fields, such as
MRIs or X-rays.
• Make sure to turn off the system when not in use.
This helps preserve the batteries.
• When not wearing your system for long periods of time,
remove the batteries. This prevents leakage, which can
sometimes occur in batteries. Replace batteries that have
a leakage immediately.
• This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received,
including interference that may cause undesired operation.
• Changes or modifications not expressly approved by the
party responsible for compliance could void the user´s
authority to operate the equipment.
IC: 267AB-WL001
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Troubleshooting tips
Your ARTIS hearing system is an extremely reliable device.
However, should a problem occur, this can usually be corrected
quickly. Use this trouble shouting guide to sort out simple
problems.
PROBLEM CAUSE POSSIBLE SOLUTION
System has no Battery polarity Make sure battery is
sound reversed inserted correctly
Weak or dead Replace with new
Battery battery
Instrument not Close battery door
turned on completely or press and
hold program button (if
present) for 3 seconds
System clogged Clean System
System Improper seating in Try reinserting the
whistles ear instrument until it
fits securely
Volume control too Lower the volume control
high (if present)
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PROBLEM CAUSE POSSIBLE SOLUTION
Clogged with wax Clean your instruments
or excessive wax or see your hearing
in ears instrument specalist
Sound is Volume control too Lower volume
distorted or high (if present)
intermittent
Weak battery Replace battery
“Buzzing” or Battery compartment Gently close the
“whistling” is not completely battery compartment
sound closed
Weak battery Replace battery
Change to another System is in telecoil
program mode
System Volume too low Turn up volume control
sound is (if present)
week
If you still encounter problems after trying these suggestions,
take the system to your hearing instrument specialist.
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With the CE marking Siemens confirms compliance with the European Directive 93/42/EEC
concering medical devices.
Within the European Union, the marked equipment is covered by
"Directive 2002/96/EC of the European Parliament and of the Council
of 27 January 2003 on waste electrical and electronical equipment.
Amended by Directive 2003/108/EC" (WEEE).
Siemens
Audiologische Technik GmbH
Gebbertstraße 125
91058 Erlangen
Germany
Order-No.: A91100-M5100-1185-02-7600
Printed in Germany
1205.CG
1014 5375
www.hearing-siemens.com
Subject to change without prior notice.
0123
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