Siemens ET4955UC User Manual
Electric Cooktop
Use and Care Manual
Guide d’utilisation et d’entretien-Plaque de cuisson electrique
Manual de uso y cuidado-Placa de coccion electrica
Model: ET4955UC
´
Please read instructions before using.
Important: Save these instructions.
Merci de lire instructions avant utilisation.
Important: Conserver ces instructions.
Por favor lee los instrucciones antes del uso.
Importante: Guarda esos instrucciones.
Dear Siemens Cooktop Owner,
Thank you for selecting the Siemens Ceramic Glass Cooktop with the magTronTM magnetic dial. We recommend
that you take time to read this manual prior to using your cooktop for the first time.
This booklet contains helpful suggestions and instructions for using the featuers on your cooktop. Keep it handy as it
has answers to the questions that may come to mind when you start to cook. The information in this manual will
help you easily operate and care for your cooktop for years of satisfaction.
If you have any questions, please contact us at 886-44SIEMENS (447-4363). For additional information, visit our
website at www.siemens-home.com or write to us at:
Siemens
5551 McFadden Avenue
Huntington Beach, CA 92649
Sincerely,
BSH Home Appliances
Table of Contents
Important Safety Instructions.................... 1-2
Cooktop Parts................................................ 2
Operating Instructions .................................. 3
Before Using Cooktop for First Time ............. 3
Precautions for Long Life and
Good Appearance of the Surface ...............3
General Operation of Cooktop ..................... 3
magTron Dial............................................. 3
Indicator Lights........................................... 3
Retained Heat ............................................ 3
The Elements
/
Setting the Controls ............... 4
Radiant Elements ....................................... 4
Single Element ...........................................4
Dual Element ............................................. 4
Temperature Limiters ................................. 4
Turning Elements Off ..................................4
Power Off .................................................. 5
Panel Lock .................................................5
Pot Sizing ................................................... 5
Keep Warm................................................ 5
Operation Without a magTron Dial .............. 5
Using Proper Cookware ................................. 6
Cookware Characteristics ............................6
Testing the Flatness of your Pans .................6
Specialty Pans ............................................ 6
Cookware Tips............................................ 6
Heat Settings for Radiant
Elements ....................................................... 7
Cleaning Guide ............................................. 8
Care Before Use ......................................... 8
magTron Dial............................................. 8
Recommended Cleaners ............................. 8
Avoid These Cleaners ................................. 8
Daily Cleaning Techniques.......................... 8
How to Use a Razor Blade Scraper ............... 8
Special Care Chart........................................ 9
Troubleshooting ......................................... 10
Siemens Cooktop Warranty ........................ 11
Packaged with Cooktop
Use and Care Manual
Installation Instructions
Cooktop Cleaning Creme
®
Razor Blade Scraper
Mounting Brackets
Registration Card
Foam Tape Seal
Magnetic Dial
Note: The Siemens cooktop referred to thoughout this manual is manufactured by BSH Home Appliance Corp.
!
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING YOUR COOKTOP
!
If the information in this manual is not followed exactly, a
fire or explosion may result causing property damage,
personal injury or death.
PERSONAL SAFETY
!
WARNING — TO REDUCE THE
RISK OF INJURY TO PERSONS, IN THE
EVENT OF A GREASE FIRE, OBSERVE THE
FOLLOWING:
•In the event of a grease fire SMOTHER FLAMES
with a close-fitting lid, cookie sheet, or other metal
tray, then turn off the gas burner. BE CAREFUL TO
PREVENT BURNS. If the flames do not go out
immediately, EVACUATE AND CALL THE FIRE
DEPARTMENT.
•Do not use water, including wet dishclothes or towels
on grease fires. A violent steam explosion may result.
• NEVER PICK UP A FLAMING PAN. You may be burned.
•ALWAYS have a working SMOKE DETECTOR near the
kitchen.
• LEAVE THE HOOD VENTILATOR ON when flambéing
food.
• Use an extinguisher ONLY IF:
•You know you have a Class ABC extinguisher, and you
already know how to operate it.
•The fire is small and contained in the area where it
started.
• The fire department is being called.
•You can fight the fire with your back to an exit.
• SMOTHER FLAMES from other types of food fires with
baking soda. NEVER use water on cooking fires.
!
WARNING
TO REDUCE THE RISK OF FIRE, ELECTRIC
SHOCK, OR INJURY TO PERSONS, OBSERVE
THE FOLLOWING:
• Use this unit only in the manner intended by the
manufacturer. If you have any questions, contact the
manufacturer.
• Before servicing unit, switch power OFF at service
panel and lock service panel to prevent power from
being switched on accidentally.
•Do not cook on a cooktop in which the glass top has
broken. If the cooktop glass should break, do not use it
or attempt to clean or fix it. Cleaning solutions and
spill overs may penetrate the broken cooktop and
create a risk of electric shock. Turn off electric circuit
to the cooktop and call an authorized service agency
immediately.
•Do not store items of interest to children above the
cooktop or at the back of it. If children climb onto the
cooktop to reach these items, they could be seriously
injured.
• Children and pets should not be left alone or
unattended in an area where appliances are in use.
They should never be allowed to sit or stand on any
part of appliance.
!
WARNING
DO NOT STORE FLAMMABLE MATERIALS ON
OR NEAR THE COOKTOP.
• When using the cooktop, DO NOT TOUCH THE HOT
COOKING AREA OR THE IMMEDIATE SURROUNDING
AREA. Even though dark in color, these areas may be
hot. Areas adjacent to the elements may become hot
enough to cause burns. Never let clothing, potholders,
or other flammable materials come in contact with a
cooking area until it has cooled.
• For personal safety wear proper apparel. Loose fitting
garments or those with long, loose sleeves should
never be worn while cooking. Tie long hair so that it
doesn't hang loose.
• Use only dry potholders. Moist or damp pot holders on
hot surfaces may cause burns from steam. Do not use
a towel or other bulky cloth in place of potholders. Do
not let potholders touch hot cooking areas.
• This appliance is equipped with one or more surface
units of different sizes. Always use utensils that have
flat bottoms and that are large enough to cover the
whole cooking area. The use of a utensil smaller than
the size of the cooking area will expose a portion of
the heated area to direct contact with the user which
could result in burns. Proper relationship of utensil to
burner will also improve efficiency.
• Turn handles of utensils inward so that they do not
extend over adjacent work areas, cooking areas, or
the edge of the cooktop. This will help prevent hot
food spills, risk of burns and ignition of flammable
materials, and preventing access by children.
• The cooktop is for cooking. Never use it to warm or
heat a room.
•Be sure your appliance is properly installed and
grounded by a qualified servicer in accordance with
the Installation Instructions provided with the cooktop.
•Do not repair or replace any part of the appliance
unless specifically recommended in this manual. All
other servicing should be referred to a qualified
servicer.
• Always use cookware and utensils appropriate for the
type and amount of food being prepared.
•Do not place any hot cookware on the control panel
area.
Page 1
IMPORTANT SAFETY INSTRUCTIONS
! !
Read all instructions before using your cooktop
• Use high heat settings on the cooktop only when
necessary. Use low to medium settings to heat oil
slowly.
• Never move a pan of hot oil, especially a deep fat
fryer. Wait until it is cool.
• Never leave the cooktop unattended when using high
heat settings. Boilovers can cause smoke and possibly
damage the cooktop.
• Hold the handle of the pan to prevent movement of
the utensil when stirring or turning food.
• Other than the use of metal pans, only certain types
of glass, heatproof glass ceramic, ceramic,
earthenware, or other glazed utensils are suitable for
cooktop use. These types of utensils may break with
sudden temperature changes. Use only on low or
medium heat settings according to the utensil
manufacturer’s directions.
Cooktop Parts
• Clean the cooktop with caution. If the soil must be
removed while the cooktop is hot, clean the hot top
with the metal razor blade scraper only. Do not use a
wet sponge or cloth while it is hot. Some cleaners
produce noxious fumes if applied to a hot surface.
• Clean the ventilation system above or behind the
cooktop frequently so that grease from the cooking
vapors does not accumulate on the filters, fan, intake,
or hood.
• For people who wear electronic implants such as a
pacemaker or insulin pump, it is possible that some
implants may be affected by magnetic fields. You
should not carry the control knob (magTron dial) in
your pockets. The control knob is highly magnetic and
persons wearing electronic implants should keep the
control knob at least four inches from the implant.
• This appliance is approved for residential use. It is not
approved for outdoor use.
2
1
NO. TYPE SIZE WATTAGE
1 Dual 5-1/2" / 9" (140 / 230 mm) 1100 / 2500
2. Single 5-1/2" (140 mm) 1200
3 Dual 5" / 7" (120 / 180 mm) 700 / 1700
4 Single 6" (160 mm) 1500
5 Dual 5" / 8" (120 / 195 mm) 800 / 1900
6 Dual Element ON Indicator Lights (indicates inner and outer elements are on)
7 Heating Elements Selector Pads
8 magTron Dial Location
9 Function Pads (See Page 6)
10 POWER OFF Pad (See Page 6)
3
4
6
7
)
5
8
9
)
10
PAGE 2
Cooktop Operating Instructions
Before Using the Cooktop for the First
Time
• Remove all packing materials and literature from
the cooktop surface.
• While cool, wipe with a clean, damp sponge and
dry.
• Apply the Cooktop Cleaning Creme® packaged with
the cooktop. Buff with a clean cloth. (See Page 9
for daily care instructions.)
• There may be a slight odor during the first several
uses; this is normal and will disappear.
• Optimum cooking results depend on the proper
cookware being selected and used. (See Page 7.)
• The cooking surface will hold the heat and remain
hot up to 25 or 30 minutes after the elements have
been turned off.
• Read all safety precautions and Use and Care
Manual information prior to operating.
Precautions for Long Life and Good Appearance of the Surface
• Regular, daily care using the Cooktop Cleaning
Creme will protect the surface and make it easier to
remove food soil and water spots.
• The ceramic glass cooking surface is a durable
material resistant to impact but not unbreakable if
a pan or other object is dropped on it.
•Do not use aluminum foil directly on the glass; it
will melt and damage the glass surface.
•Do not allow plastic, paper, or cloth to come in
contact with the hot glass surface; these items can
melt or burn and damage the glass surface.
•Do not allow pans to boil dry. This can damage the
pan, element and/or the cooktop.
• Never cook food directly on the glass.
• Avoid placing a wok support ring, trivet or other
metal stand on the glass surface.
•Do not use the glass surface as a cutting board.
•Do not slide cookware across the cooking surface; it
may scratch the glass.
•Do not place wet pans on the glass surface.
The dial can be set to beep as it turns or to be silent as it turns.
The default setting is silent.
To activate dial sound:
1. Turn on all cooking zones to level 3 (See Cooktop
Operation Instructions for details).
2. Turn each cooking zone off, one at a time, in the following
order:
1. Front Right
2. Rear Right
3. Rear Left
4. Front Left
3. Press and hold the power key until it beeps
(about five seconds).
To turn knob sound off, repeat steps 1, 2 and 3 above.
Panel Lock
If the knob is removed from the cooktop while the cooktop is
operating, the elements turn off. The cooktop cannot be used
again until the knob is returned. This is known as panel lock.
The panel lock can be set to activate immediately upon
removal of the knob or after a ten second delay. The default
setting is the ten second delay.
To turn the delay off :
1. Turn all cooking zones to level 5 (See Cooktop Operation
Instructions for details).
2. Turn each cooking zone off, one at a time, in the following
order:
1. Front Right
2. Rear Right
3. Rear left
4. Front Left
3. Press and hold the power key until it beeps (about five
seconds).
To activate the delay, repeat steps 1, 2 and 3 above.
Element ‘ON’ Indicator Light
The area above the element touch pad being used will show
the cook setting when the element is on. When the element is
turned off, the hot surface indicator comes on in this area. (See
Hot Surface Indicator Light below).
General Operation of Cooktop
The cooktop uses touch pads and a magnetic dial to
operate the cooktop. When touching the glass of a
touch pad, such as an element or function pad, use the
flat part of the finger and touch the center of the pad. A
beep will sound when touching any of these pads.
magTron Dial
The cooktop uses a magTron magnetic dial to select the
desired heat setting. The magTron dial is held onto the
cooktop by a strong magnet and automatically positions
itself in the center of the dial location when placed on
the cooktop.
Hot Surface Indicator Light
Each element features a hot indicator light to show when the
cooking surface is too hot to touch. A letter H will appear
above the element touch pad. The light remains on until the
cooking area has cooled to a safe-to-touch temperature.
If a hot surface light is on, use caution when working or
cleaning around the cooktop as the cooktop is still hot.
Retained Heat
The glass cooking surface retains heat and stays hot after the
element(s) have been turned off. The retained heat may be
used to hold foods at serving temperatures for a short time.
Page 3
The Elements / Setting the Controls
Radiant Elements
Siemens quickStartTM radiant elements use a wire ribbon
located under the ceramic glass surface to provide the
heat for cooking. These radiant elements will cycle on and
off by design (see Temperature Limiters, below.) There
are 9 heat setting positions from 9 (high) to 1 (low) and a
special setting for keep warm.
Dual Element
The dual element consists of two radiant ribbon elements
within the same heating area. Either the small inner
element or both the inner and outer elements may be
selected for use, depending on the size of cookware. (See
page 7.)
Temperature Limiters
Each quickStart heating element has its own sensor to
protect the glass cooking surface from extreme high
temperatures. The limiters will operate automatically by
cycling the element on and off regardless of the cook
setting.
Although cycling is normal, any one of the following
conditions can activate the limiter and cause it to cycle on
and off more than usual:
• The base of the pan is not making full contact with
the heating surface (due to a warped or uneven
base).
• The pan is too small for the size of the element.
• The pan has boiled dry.
• The material or shape of the pan is slow to transfer
the heat.
4. Turn the magTron dial to the desired setting.
To the right (clockwise) starts with heat setting 1
(low). To the left (counterclockwise) starts with heat
setting 9 (high). Turn the dial until the desired heat
setting is displayed.
Setting the Controls (single element)
1. Follow steps 1, 2 and 4 above.
Changing Heat Setting While Cooking
1. Touch element pad for element desired. Display will
show 0.
2. Turn dial. The first turn of the magTron dial will
display the current cook setting.
3. Turn dial left or right to new cook setting. The new
cook setting is displayed.
Change Pot Size when Cooking (for dual
element only)
See Pot Sizing (Page 6 ).
To Turn Off One Surface Element
1. Touch element pad for desired element.
2. Display shows 0. After 5 seconds the element shuts
off.
Or
touch element pad twice.
Or
touch element pad once. After five seconds, the
element turns off.
Setting the Controls (dual element)
1. Place pan on element.
2. Touch element pad for desired element. Display will
show a 0.
3. Touch POT SIZING pad. Control defaults to large size
(inner and outer) element. Touch the POT SIZING
element pad again for smaller element. Touching the
POT SIZING pad repeatedly alternates the element
size. The dual element light comes on above element
pad when using large element.
To Turn Off All Elements at the Same Time
1. Touch POWER OFF pad.
Or
Remove magTron dial from cooktop. Once removed,
the cooktop controls are locked. Replace magTron
dialthen touch and hold PANEL LOCK pad for three
seconds to unlock control.
Page 4
Setting the Controls
Operation Without magTron Dial
The cooktop can be operated without the magTron dial.
1. Turn off Panel Lock (see below).
2. Touch element pad for desired element. Display shows
0.
3. Choose the POT SIZING pad (if using dual element).
4. Touch element pad repeatedly until desired heat
settting is displayed.
Change Heat Setting
1. Select element pad for desired element.
2. Each touch of the element pad changes setting.
Continue touching repeadedly until desired heat setting is
displayed.
Cooktop Function Pads
Power Off
Turns off all elements at the same time. The indicator light
above the POWER OFF pad is lit when at least one element
is on. The light will turn off when the POWER OFF pad is
touched or all elements are turned off.
Panel Lock
The panel lock is selected to prevent the cooktop from
being turned on, such as for cleaning. The elements will
not function when turned on.
Setting Panel Lock
1. Touch and hold PANEL LOCK pad for three seconds.A
light above the pad stays lit when the panel is locked.
2. To unlock Touch the PANEL LOCK pad and hold for
three seconds. The light above the pad will disappear.
The cooktop cannot be locked when a surface element is
operating. It is recommended to lock the cooktop
before cleaning.
Change Pot Size - (for dual elements only)
1. Select element pad for desired element.
2. Touch Pot Sizing pad for desired pad.
3. Touch element pad until desired heat setting is
displayed.
Turn Off Element
1. Touch element pad.
2. Touch element pad until 0 is displayed.
Or
for several elements, select POWER OFF pad.
Keep Warm
Each element has a keep warm setting to keep hot,
cooked foods at serving temperatures.
To set Keep Warm feature:
1. Touch element pad for desired element.
2. Touch KEEP WARM pad. L is displayed above selected
element and element comes on.
Keep Warm Guidelines
Use pans/utensils with flat bases. Plates and casseroles
with shallow ridges around the base can be used provided
they are made of heat-safe materials.
Keep dish covered to keep foods hot.
Choose pans and cookware that may be safely used on a
hot surface. Example: Use CorningWare® "Safe for
Rangetop" rather than Pyrex® which is not recommended
for cooktop use.
Use a trivet or steamer inside a pan when necessary to
raise food off bottom of pan.
Pot Sizing
Use this pad to choose the pot size on dual elements.
1. Touch element pad for dual element. Control defaults
to larger element. Dual element light comes on above
element pad indicating large size is selected.
2. Touch POT SIZING pad to change to smaller element.
Dual element light will turn off.
3. Turn magTrondial to desired heat setting.
To change element size for different size cooking pot
when the element is on:
1. Touch element pad. Display will show 0.
2. Touch POT SIZING pad to change element size chosen,
element turns off.
3. Turn magTron dial to desired heat setting.
Page 5
Using Proper Cookware
Cookware Characteristics
The choice of pans directly affects the cooking speed and
uniformity. For best results select pans with the following
features:
1. Flat Bases - When a pan is hot, the base (pan bottom)
should rest evenly on the surface without wobbling
(rocking). Flat, medium to heavy-weight pans are best.
To test the flatness of your pans
Turn the pan upside down on the countertop and place a
ruler flat against the bottom of the pan. The bottom of the
pan and the straight edge of the ruler should be flush
against each other.
Another simple test to determine even heat distribution
across the cookware bottom is to place 1” of water in the
pan. Bring the water to a boil and observe the location of
the bubbles as the water starts to boil. Good, flat cookware
will have an even distribution of bubbles over the bottom
surface area.
Cookware Tips
• Use of pots and pans with rounded (either concave
or convex) warped or dented bottoms should be
avoided. See drawings above.
•Make sure the bottom of the pot or pan being used
is clean and dry.
• Use pots and pans with thick, smooth metal
bottoms.
•Do not slide metal pots across the cooktop. Pans
may leave marks. (See Page 9 for cleaning.)
•Do not use glass pans as they may scratch the
surface.
2. Diameter – The base of the pan should cover or match
the diameter of the element being used. Pans may
overhang the element area by 1" all around.
3. Tight Fitting Lid – A lid shortens cooking time by
holding the heat inside the pan.
Specialty pans
Specialty pans, such as griddles, roasters, pressure
cookers, woks, water bath canners and pressure canners
must have the same features as described above. Use
only a flat-bottom wok. Never place a support ring, such as
a wok ring or trivet, on the cooking surface.
CAUTIONCAUTION
CAUTION
CAUTIONCAUTION
• Foods packaged in aluminum foil should not be
placed directly on the glass ceramic surface for
cooking; aluminum foil can melt and cause
permanent damage.
• Plastic, paper and cloth can melt or burn when
in contact with a hot surface. Do not let these items
come in contact with the hot glass ceramic surface.
• Do not allow pans to boil dry. This can
permanently damage the pan, the element and
the cooktop glass.
Page 6
Heat Settings for Radiant Elements
All these settings are recommended without the element being preheated. Use this chart as a guide.
Type of Food HEAT SETTINGS
Melting butter/chocolate 1
Delicate sauces
Finishing rice 1-3
Simmering sauces with
butter and egg yolk
Bacon
Cooking vegetables, fish,
broths
Eggs, fried or scrambled
Finishing cereals, pasta 4-6
Milk
Pancakes
Pudding
Simmering meats
Steaming vegetables,
fish, broths
Pan frying
Spaghetti sauces
Sauteed vegetables
Stewing meat, soups
Braising meat
Pan frying meat, fish,
Stir frying 6-8
Quickly brown or
sear meats
Hold rapid boil
Boiling water for
vegetables, pasta, 9
rice, etc.
A range of heat settings are listed because the actual
setting depends on:
1) type and quality of pan
2) type, quantity and temperature of the food
3) element used
4) the cook’s preference.
208/240 Volt Connection: The Heat Settings
recommended on this page are based on a 240 volt power
source. If your cooktop is connected to 208 volts, the same
heat settings apply but foods may take a little longer to
finish cooking.
Page 7
Cleaning Guide
Care Before Use
Care is easy when preventative steps are taken. For
example, apply a small amount of Cooktop Cleaning
Creme (packaged with cooktop) on a daily basis.
This provides a protective film that makes it easy to
remove water spots or food spatters. The temperature of
the cooking surface reduces the protective qualities of this
cleaner. It must be reapplied before each use.
Use a clean cloth and apply Cooktop Cleaning Creme
before each use to remove dust or metal marks that can
occur on the cooktop surface between uses.
magTron Dial
Remove dial from cooktop. Wipe with a hot, soapy cloth,
rinse and dry. Do not soak in water.
Side Trim
(Stainless steel models)
Always wipe with the grain when cleaning. For moderate/
heavy soil, use BonAmi® or Soft Scrub® (no bleach). Wipe
using a damp sponge or cloth, rinse and dry.
Recommended Cleaners
• Cooktop Cleaning Crème
Use only a small amount. Apply to a clean paper towel
or cloth. Wipe on the surface and buff with a clean
dry towel.
• BonAmi®: rinse and dry.
• Soft Scrub® (without bleach): rinse and dry.
• White Vinegar: rinse and dry.
• Razor blade scraper (packaged with cooktop)
Note: The recommended cleaners indicate a type of
cleaner and do not constitute an endorsement.
Daily Cleaning Techniques
1. Clean the surface when it is completely cool with
the following exception.
Remove Dry Sugar, Sugar Syrup, Tomato Products
and Milk immediately with the razor blade scraper.
How to use a Razor Blade Scraper
CAUTION
Do not use any kind of cleaner on the glass while the
surface is hot; use only the razor blade scraper. The
resulting fumes can be hazardous to your health. Heating
the cleaner can chemically attack and damage the
surface.
2. Wipe off spatters with a clean, damp sponge or
paper towel. Rinse and dry. Use white vinegar if
smudge remains. Rinse and dry.
Avoid These Cleaners
• Glass cleaners which contain ammonia or chlorine
bleach. These ingredients may permanently etch or
stain the cooktop.
• Caustic Cleaners
Oven cleaners may etch the cooktop surface.
• Abrasive Cleaners
Metal scouring pads and scrub sponges can scratch
and / or leave metal marks.
Soap-filled scouring pads can scratch the surface.
Powdery cleaners containing chlorine bleach can
permanently stain the cooktop.
Flammable cleaners such as lighter fluid or WD-40.
Use Daily
3. Apply a small amount of the Cooktop Cleaning
Crème. When dry, buff surface with a clean paper
towel or cloth.
Page 8
Special Care Chart
TYPE OF SOIL
Dry sugar, sugar syrup, milk or tomato spills.
Melted plastic film or foil. All these items REQUIRE
IMMEDIATE REMOVAL.
Remove only these types of spills while the surface
is hot using the razor blade scraper. See illustration
on Page 8.
Be sure to use a new, sharp razor in your scraper.
Burned-on food soil, dark streaks, and specks
Greasy spatters
Metal marks: Iridescent stain
Hard Water Spots
Hot cooking liquids dripped on surface
Surface scratches
Small scratches are to be expected on the glass surface,
but do not affect cooking. In time, small scratches will
become smoother and much less noticeable with daily
use of the Cooktop Cleaning Creme.
POSSIBLE SOLUTION
Failure to remove these soils immediately can
permanently damage the surface.
• Remove pan and turn off the element.
• Wearing an oven mitt, hold scraper at 30
using care not to gouge or scratch the glass. Push
soil off the heated area.
• After the surface has cooled, remove the residue
and apply the Cooktop Cleaning Creme.
• Soften by laying a damp paper towel or sponge on
top of soil for about 30 minutes.
• Use a plastic scrubber and Cooktop Cleaning
Creme or use the razor blade scraper. Rinse and dry.
• Use a soapy sponge or cloth to remove grease;
rinse thoroughly and dry. Apply Cooktop Cleaning
Creme.
• Pans with aluminum, copper or stainless steel
bases may leave marks. Treat immediately, after
surface has cooled, with the Cooktop Cleaning
Creme. If this does not remove the metal marks,
try a mild abrasive (Bon Ami
®
, Soft Scrub® without
bleach) with a dampened paper towel. Rinse and
reapply creme.
Failure to remove metal marks before the next
heating makes removal very difficult.
• The minerals in some water can be transferred
onto the surface and cause stains. Use undiluted
white vinegar, rinse and dry. Recondition with
Cooktop Cleaning Creme.
Remove boilovers and stains, before using the
cooktop again.
• Apply Cleaning Creme before using to remove
sand-like grains and grit such as salt and
seasoning.
• Scratches can be reduced by using pans with
bases that are smooth, clean, and dry before use.
Use recommended Cooktop Cleaning Creme daily
on the cooktop.
Be Careful: Diamond rings will scratch the surface.
o
angle,
Page 9
Troubleshooting
Before calling for service, check these suggestions to avoid unnecessary service charges.
QUESTION SUGGESTED SOLUTIONS
Element cycles on the highest setting
Element cycles more than usual
A slight odor is noticeable when an element is turned on
Cooktop controls will not turn on
Replacement razor blades for the scraper
• This is normal. The temperature limiter operates
automatically to protect the glass ceramic surface
from extreme high temperature damage.
• Pan base is warped and not making full contact
with the heating surface.
• Base diameter of pan is too small for the size of
the element.
•Pan ingredients have boiled dry.
• Material of pan is a poor heat conductor; heat
transfers too slowly
• This is normal with new cooktops and will disappear
after several uses.
• Check the power source to see if a fuse has
blown or if the circuit breaker tripped.
• Check power supply.
• Cooktop panel is locked. Touch and hold PANEL
LOCK pad until indicator light turns off.
• The scraper is packaged with single-edge, stainless
steel blades. Use a standard single-edge blade for
replacement.
Cooking results are not what was expected
Replacement magTron dial for cooktop
• The cooktop is not level.
• Cooking pan does not fit the surface being used.
• Cookware is not the type or size recommended.
•A back-up dial is packaged with the cooktop. If an
additional dial is required, call 866-44SIEMENS
(447-4363) to order.
HOW TO OBTAIN SERVICE
Call: For authorized service or parts information, call 866-44SIEMENS (447-4363) We want you to remain a satisfied
customer. If you have any questions or concerns, please let us know.
Write: BSH Home Appliances Corp., Customer Support, 5551 McFadden Avenue, Huntington Beach, CA 92649. Whether
you write or call, please provide us with the model number, serial number and date of original purchase or installation.
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