Siemens Amplified Phone 3000, Amplified Phone 5000 RSM User Manual
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Before You Begin
These operating instructions describe the optiPoint 500 entry telephone on your
HiPath 3000 / 5000 RSM.
They describe all functions you can use from your telephone. You may find that some functions you wish to use are not available on your telephone. This may be due to one of the
following reasons:
• The function has not been configured for your telephone - please contact your service
personnel.
• Your communications platforms does not support this function - please contact your
service personnel.
Important Notes
Do not operate the telephone in environments where there is a danger of
explosions.
Use only original Siemens accessories. Using other accessories may cause
a hazard and will invalidate the warranty and the CE mark.
Never open the telephone or a key module. If you encounter any problems,
contact the service personnel.
Never allow the telephone to come into contact with staining or aggressive liquids such as
coffee, tea, juice, or soft drinks.
For information on telephone maintenance Æ page 60.
The information provided in this document contains merely general descriptions or characteristics of performance which in case of actual use do not always apply as described or
which may change as a result of further development of the products.
An obligation to provide the respective characteristics shall only exist if expressly agreed
in the terms of contract.
Marks
The device conforms to the EU guideline 1999/5/EG, as attested by the CE
mark.
This device has been manufactured in accordance with our certified environmental management system (ISO 14001). This process ensures that energy
consumption and the use of primary raw materials are kept to a minimum,
thus reducing waste production.
2
Contents
Basic operating instructions . . . . . . . . . . . . . . . . . . . .7
optiPoint 500 entry control panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
How to Use these Operating Instructions. . . . . . . . . . . . . . . . . . . . . . . . 8
Accessing Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
... With Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
... With Function Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Ø
Basic and Enhanced Functions
Making and Answering Calls . . . . . . . . . . . . . . . . . . 10
Answering a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Open Listening in the Room During a Call . . . . . . . . . . . . . . . . . . . . . . 10
Using Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Accepting a Waiting Call (Camp-On) . . . . . . . . . . . . . . . . . . . . . . . . 11
Preventing and Allowing Call Waiting (Automatic Camp-On). . . . . . 11
Turning the Call Waiting Tone On and Off . . . . . . . . . . . . . . . . . . . . 12
Accepting a Specific Call for Your Colleague. . . . . . . . . . . . . . . . . . . . . 12
Rejecting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Using Mailboxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Using Timed Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Using the Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Turning Do Not Disturb On and Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Trace Call: Identifying Anonymous Callers (Not for U.S.) . . . . . . . . . . . 14
Turning the Microphone On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Answering Calls from the Entrance Telephone and Opening the Door. 15
Making Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Dialing Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
On-Hook Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Caller ID Suppression . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Talking to Your Colleague With a Speaker Call . . . . . . . . . . . . . . . . . . . 18
Activating Tone Dialing (DTMF Suffix Dialing) . . . . . . . . . . . . . . . . . . . . 18
Automatic Connection Setup (Hotline) . . . . . . . . . . . . . . . . . . . . . . . . . 19
Reserve Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Assigning a Station Number (Not for U.S.) . . . . . . . . . . . . . . . . . . . . . . 20
Trunk Flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Associated Dialing/Dialing Aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
3
Contents
Calling Multiple Parties Simultaneously. . . . . . . . .21
Calling a Second Party (Consultation Hold) . . . . . . . . . . . . . . . . . . . . . . 21
Switching to the Party on Hold (Toggle) . . . . . . . . . . . . . . . . . . . . . 21
Conducting a Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Adding Up to Five to the Conference
(Initiator Only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Leaving a Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Ending a Conference (Initiator Only) . . . . . . . . . . . . . . . . . . . . . . . . 22
Removing the ISDN Central Office Party
From the Conference (Only for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . 22
Transferring a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
...After a Speaker Call (Announcement) in a Group . . . . . . . . . . . . . 23
Parking a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Retrieving a Parked Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Picking up (Retrieving) a Held Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Making Calls to Stored Destinations . . . . . . . . . . . .25
Redialing a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Using Station and System Speed-Dial Numbers . . . . . . . . . . . . . . . . . . 25
Displaying and Assigning Call Charges. . . . . . . . . .26
Dialing with Call Charge Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . 26
If You Cannot Reach a Destination... . . . . . . . . . . . .27
Using Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Storing a Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Answering a Callback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Deleting (All) Stored Callbacks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Call Waiting (Camp-On) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Busy Override - Joining a Call in Progress. . . . . . . . . . . . . . . . . . . . . . . 28
Telephone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Adjusting the Ring Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Adjusting the Ring Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Adjusting the Receiving Volume During a Call . . . . . . . . . . . . . . . . . . . 29
Locking the Telephone to Prevent Unauthorized Use . . . . . . . . . . . . . . 30
Saving Your PIN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Saving Station Numbers and Appointments. . . . . .32
Storing Station Speed-Dial Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Saving Appointments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
4
Contents
Testing the Telephone . . . . . . . . . . . . . . . . . . . . . . . . 33
Testing the Telephone Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Using Variable Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Using Night Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Call Forwarding in the Carrier Network
and Forwarding Multiple Subscriber Numbers (MSN) (Not for U.S.). . . 36
Using Other Functions . . . . . . . . . . . . . . . . . . . . . . . . 37
Sending a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Deleting Sent Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Answering Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Using Another Telephone Like Your Own . . . . . . . . . . . . . . . . . . . . . . . 38
Change call number (relocate) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Resetting Services and Functions
(System-Wide Cancellation for a Telephone). . . . . . . . . . . . . . . . . . . . . 40
Silent Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Monitoring a Room . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Activating Functions for Another Telephone . . . . . . . . . . . . . . . . . . . . . 42
Locking Another Telephone to Prevent Unauthorized Use . . . . . . . . . . 43
Using System Functions from the Outside
(DISA: Direct Inward System Access) . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Controlling Connected Computers or Other Programs
and Telephone Data Service (For HiPath 3500/3550/3700/3750 only) . 45
Controlling Relays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Radio Paging (Not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Simple Paging Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Enhanced Paging Equipment (Hipath 3700/3750 Only) . . . . . . . . . . 47
Ø
Team and Executive/Secretary Functions
Team and Executive/Secretary Functions With
Assigned Trunk Lines . . . . . . . . . . . . . . . . . . . . . . . . . 48
Forwarding Calls on Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Transferring Calls Directly to the Executive
(Only in an Executive/Secretary Group) . . . . . . . . . . . . . . . . . . . . . . . . . 49
5
Contents
Using Other Team Functions . . . . . . . . . . . . . . . . . . .50
Turning Group Call On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Accepting a Call for Another Member of Your Team . . . . . . . . . . . . . . 51
Activating and Deactivating a Ringing Group. . . . . . . . . . . . . . . . . . . . . 51
Uniform Call Distribution (UCD). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Ø
System networking via LAN (PC network)
Special Functions in the LAN (PC Network). . . . . .53
Leaving a Hunt Group/Group Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Transferring Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Using Night Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Activating and Deactivating a Ringing Group. . . . . . . . . . . . . . . . . . . . . 56
Controlling Relays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Opening the Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Ø
All About Your Telephone
Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Fixing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Telephone Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Ø
Quick-Reference Operating Instructions
(Appendix)
6
Basic operating instructions
optiPoint 500 entry control panel
Basic operating instructions
Speaker
for ring tones
Handset
Keys for
telephone settings
LEDs
Eight fixed function keys:
Consultation
Redial
Message Waiting
Callback
Speed Dial
Mute
Speaker
Release
Keypad
Your service personnel can customize the default assignment to meet your
preferences and requirements following order placement.
7
Basic operating instructions
Step by Step
C
I
H
99
or
J
How to Use these Operating Instructions
You will find a graphic representation of the steps in logical sequence in the left column. Below is an explanation of the symbols:
Lift the handset (off-hook).
Replace the handset (on-hook).
Conduct a call.
Enter a telephone number or code.
D
Enter the PIN.
Press volume controls on the telephone.
K
You hear a tone.
L
A long tone (positive confirmation tone) confirms that
you have successfully activated a function or procedure.
A short tone (negative confirmation tone) indicates that
the function or procedure was rejected.
Press the key.
Press the illuminated key.
Press the flashing key.
8
Step by Step
FB@
GB@
Basic operating instructions
Accessing Functions
... With Codes
You can activate the functions of your system by
entering codes such as:
DND (do not disturb) on.
DND (do not disturb) off.
All codes to activate or enable functions are always
introduced by pressing the star key, and all codes to
deactivate, disable or delete functions are always
entered starting with the pound key.
An alphabetically ordered overview of all functions and
their corresponding codes can be found in the
Appendix (Quick-Reference Operating Instructions).
If your service personnel has changed the default
assignments and saved functions on keys in accordance with your requests or requirements,
you can execute these functions by pressing the
appropriate keys.
... With Function Keys
Functions for which a key has been set up can be
accessed directly as follows.
Press the "consultation hold" key. The function is
executed, provided this is possible in the current
situation.
Basic and Enhanced Functions
9
Making and Answering Calls
Step by Step
J
or
Making and Answering Calls
Special default ring signaling is set for your telephone:
• When you receive an internal call, your telephone
rings once every four seconds (single-tone sequence).
• When you receive an external call, your telephone
rings twice in rapid succession every four seconds
(dual-tone sequence).
• When you receive a call from the entrance telephone, your telephone rings three times in rapid
succession every four seconds (triple-tone sequence).
• If a call is waiting, you hear a short tone (beep) every
six seconds.
Answering a Call
The telephone rings.
Lift the handset.
C
To raise or lower the volume, keep pressing the keys un-
K
til the desired volume is set.
Ending the call:
Replace the handset.
I
or
Release
Press the key.
Open Listening in the Room During a Call
You can let other people in the room join in on the call.
Let the other party know that you have turned on the
speaker.
Precondition: You are conducting a call with the handset.
Activating this function:
Speaker
Speaker
10
Press the key. The LED lights up.
Deactivating this function:
Press the key. The LED goes out.
Step by Step
Consultation
I
C
F>>
Making and Answering Calls
Using Call Waiting
Callers can still reach you while you are engaged in another call. A signal alerts you to the waiting call.
You can either ignore or accept the waiting call.
When you accept the waiting call, you can either end
the first call or place it on hold and resume the call later
on.
You can also bar call waiting or the call waiting tone
Æ page 11.
Accepting a Waiting Call (Camp-On)
Precondition: You are engaged in a phone call and hear
a tone (every six seconds).
Ending the first call and answering the waiting call:
Replace the handset. Your telephone rings.
Answer the second call. Lift the handset.
Placing the first call on hold and answering the second call:
Press the key. LED flashes. Enter the code.
You are connected to the call waiting party immediately.
The first party is placed on hold.
Consultation
Consultation
Ending the second call and resuming the first one:
Press this key and wait two seconds.
or (depending on the configuration)
Press the key twice.
Preventing and Allowing Call Waiting (Automatic Camp-On)
If this function has been configured (ask the service personnel), you can prevent or allow a second call
Æ page 11 from being signaled by automatic camp-on
during an ongoing call.
C Lift the handset.
11
Making and Answering Calls
Step by Step
FA@
G=B9
or
F=B9
or
GA@ L
F?B
Enter the code to "prevent" or "allow" call waiting.
L
Turning the Call Waiting Tone On and Off
You can suppress the call waiting tone every six seconds for external calls. A one-time special dial tone then
alerts you to the waiting call.
Lift the handset.
C
Enter code for "tone off" or "tone on".
Accepting a Specific Call for Your Colleague
You hear another telephone ring.
Lift the handset.
C
Enter the code.
Enter the number of the telephone that is ringing.
D
Accepting calls in a team Æ page 51.
Rejecting Calls
You can reject calls which you do not wish to take. The
call is then signaled at another definable telephone
(contact the service personnel).
The telephone rings.
Release
12
Press the key.
If a call cannot be rejected, your telephone will continue
to ring.
Step by Step
Message Waiting
C L
G?A<
or
C I
Making and Answering Calls
Using Mailboxes
If there are messages waiting for you, you will hear a
special dial tone (continuous buzzing) when you lift the
handset.
Lift the handset.
Enter the code.
Press the illuminated key.
This connects you to the sender of the message or the
mailbox system.
Using Timed Reminders
Precondition: You must have saved a timed reminder
Æ page 32. The current time is the time stored.
Your telephone rings.
Lift the handset and replace it again.
If you fail to answer the timed reminder, it repeats five times and is then erased.
Using the Speakerphone
A colleague addresses you directly over the speaker
with a speaker call. You hear a tone before the announcement.
You can respond with the handset or in speakerphone
mode.
C Lift the handset and answer the call.
Placing a speaker call to a colleague Æ page 18.
13
Making and Answering Calls
Step by Step
FB@
or
GB@ L
Turning Do Not Disturb On and Off
You can activate the do not disturb function if you do not
want the receive any calls. When do not disturb is activated, internal callers hear a busy signal and external
callers are rerouted to a telephone assigned for this purpose (contact the service personnel).
Lift the handset.
C
Enter the code for "on" or "off".
When you lift the handset, a special dial tone
(continuous buzzing) reminds you that "do not
disturb" is active.
Authorized internal callers can automatically
override the "do not disturb" function after five
seconds.
Trace Call: Identifying Anonymous Callers (Not for U.S.)
You can have the carrier identify malicious external callers. You can save the caller’s station number during the
call or for 30 seconds after the call ends. However, it is
essential that you do not replace your handset during
this time.
You are engaged in an external call.
H
Consultation
Press the key. LED flashes. Enter the code.
FA=
After you have finished tracing the call, the data
is stored on the carrier’s system. Now contact
the service personnel.
Turning the Microphone On and Off
To prevent the other party from listening in while you
consult with someone in your office, you can temporarily switch off the handset microphone or the handsfree
microphone.
Precondition: You are conducting a call. The
microphone is switched on.
Mute
14
Press the key. The LED lights up.
Step by Step
Mute
Making and Answering Calls
Turning off the mute:
Press the illuminated key. The LED goes out.
Answering Calls from the Entrance Telephone and Opening the Door
If an entrance telephone has been programmed, you
can use your telephone to speak to someone at the
entrance telephone and to activate a door opener.
If you are authorized to activate a door opener (contact
the service personnel), visitors can open the door themselves by entering a 5-digit code (e.g. using a DTMF
transmitter or installed keypad).
Speaking to visitors via the entrance telephone:
Precondition: Your telephone rings.
Lift the handset within thirty seconds. You are connect-
C
ed to the entrance telephone immediately.
or
Lift the handset after more than thirty seconds.
C
Dial the entrance telephone number.
D
Consultation
F?:
D L
D After ringing the bell, enter the five-digit code (using the
Opening the door from your telephone during a call
from the entrance telephone:
Press the key. LED flashes. Enter the code.
Dial the entrance telephone number.
Special features must be taken into consideration if your telephone operates with
HiPath 5000 RSM (system networking via PC
network) Æ page 58!
Opening the door with a code (at the door):
keypad or a DTMF transmitter). Depending on how the
door opener has been programmed, a doorbell call signal may or may not be forwarded.
15
Making and Answering Calls
Step by Step
FAB
:
GAB
D L
or
D L
Activating the door opener:
Lift the handset.
C
Enter the code.
Dial the entrance telephone number.
D
Enter the five-digit code. Default code = "00000" (contact the service personnel).
Enter the type of door opener. 1 = enable with ring,
;
2 = enable w/o ring = You can also open the door without a doorbell ring.
Deactivating the door opener:
Lift the handset.
C
Enter the code.
Dial the entrance telephone number.
16
Step by Step
Release
Making Calls
Dialing Numbers
Lift the handset.
C
Internal calls: Enter the station number.
D
External calls: Enter the external code and the station
number.
The called party does not answer or is busy:
Replace the handset.
I
or
Press the key.
On-Hook Dialing
Internal calls: Enter the station number.
D
External calls: Enter the external code and the station
number.
Making Calls
Speaker
Release
The other party answers with speaker:
Lift the handset.
C
The called party does not answer or is busy:
Press the key. The LED goes out.
or
Press the key.
17
Making Calls
Step by Step
FA?
or
GA? L
FA9
C
C
D L
Caller ID Suppression
You can prevent your station number or name from appearing on the displays of external parties you call. The
feature remains active until you deactivate it.
Lift the handset.
Enter code for "suppress" or "restore".
The service personnel can turn caller ID suppression on and off for all telephones.
Talking to Your Colleague With a Speaker Call
You can make a loudspeaker announcement through a
loudspeaker if connected (ask the service personnel), or
to an internal user with an system telephone without
any action on their part.
Lift the handset.
Enter the code.
Enter the station number.
Activating Tone Dialing (DTMF Suffix Dialing)
You can transmit dual-tone multifrequency (DTMF)
signals to control devices such as an answering
machine or automatic information system.
H You have set up a connection.
Consultation
F><
18
Press the key. LED flashes. Enter the code.
D You can use the keys "0" through "9", "
transmit DTMF signals.
Ending the call also deactivates DTMF suffix
dialing.
Your system may be configured so that you can
start DTMF suffix-dialing immediately after
setting up a connection.
", and "#" to
*
Step by Step
Automatic Connection Setup (Hotline)
If this function is configured (contact the service personnel), the system automatically sets up a connection
to a preset internal or external destination.
Lift the handset.
C
Depending on the setting, the connection is either set
up immediately or only after a preset period of time
(hotline after a timeout).
Reserve Trunk
If this feature is configured (contact the service personnel), you can reserve a busy trunk for your own use.
When the trunk is free, you receive a call.
Lift the handset.
C
Enter the external code. The external trunk is busy; you
D
hear a busy signal tone. Wait about 5 seconds until the
busy tone ends.
The trunk is reserved.
Replace the handset.
I
Making Calls
When the reserved trunk becomes free:
Your telephone rings.
Lift the handset. You hear the CO dial tone.
C
Enter the number of the external station.
D
19
Making Calls
Step by Step
Consultation
C
F=:
D
D
F>:
D Enter the service code and/or telephone number.
Assigning a Station Number
(Not for U.S.)
If this function has been configured (contact the service
personnel), you can selectively assign a specific number (DID number) to your telephone before making an
external call. The assigned number then appears on the
called party’s display.
Lift the handset.
Enter the code.
Enter the DID number you wish to use.
Dial the external number.
Trunk Flash
To activate ISDN-type services and features through the
network carrier’s analog trunks or those of other communications platforms (such as "consultation hold"), you
must send a signal to the trunks before dialing the service code or telephone number.
Precondition: You have set up an external connection
via an analog line.
Press the key. LED flashes. Enter the code.
Associated Dialing/Dialing Aid
If this function has been configured (contact the service
personnel), you can use your telephone as a dialing aid
for other telephones.
C Lift the handset.
F?@ Enter the code.
D L Enter the internal station number of the party for whom
20
you want to dial.
D Enter the number you wish to dial (external number
with external code).
Step by Step
Consultation
Consultation
Consultation
Calling Multiple Parties Simultaneously
Calling Multiple Parties
Simultaneously
Calling a Second Party
(Consultation Hold)
You can call a second party while engaged in a call. The
first party is placed on hold.
Press the key. LED flashes.
Call the second station.
D
Return to the first party:
Press this key and wait two seconds.
or (depending on the configuration)
Press the key twice.
Switching to the Party on Hold (Toggle)
Consultation
Consultation
F;
F<
I
Press the key. Enter the code. LED continues to flash.
Combining the calling parties into a three-party
conference
Press the key. Enter the code. The LED goes out.
Connecting the other parties to each other
Replace the handset.
21
Calling Multiple Parties Simultaneously
Step by Step
C
D
Consultation
D
Consultation
Consultation
Consultation
F<
or (depending on the configuration)
Conducting a Conference
In a conference call, you can talk to as many as four other parties at the same time. These may be internal or
external users.
Lift the handset.
Call the first party.
Press the key. LED flashes.
Call the second station. Announce the conference.
Press the key. Enter the code. The LED goes out.
A tone sounds every 30 seconds to indicate that a conference is in progress. Contact the service personnel for
instructions on how to turn it off.
If the second party does not answer:
Press this key and wait two seconds.
Press the key twice.
Consultation
Consultation
22
Adding Up to Five to the Conference (Initiator Only)
Consultation
F<
Press the key. LED flashes.
Call the new party. Announce the conference.
D
Press the key. Enter the code. The LED goes out,
etc.
Leaving a Conference
I Replace the handset.
Ending a Conference (Initiator Only)
G< Press the key. LED flashes. Enter the code.
Removing the ISDN Central Office Party From the Conference (Only for U.S.)
Consultation
F=B: Enter the code.
Press the key. LED flashes.
Step by Step
Consultation
Consultation
D
H
I
FA9
D L
Calling Multiple Parties Simultaneously
Transferring a Call
If the person you are speaking to wants to talk to another colleague of yours, you can transfer the call that colleague.
Press the key. LED flashes.
Enter the number of the party to which you want to
transfer the call.
Announce the call, if necessary.
Replace the handset.
...After a Speaker Call (Announcement) in a Group
If this function has been configured (contact the service
personnel), you can use a speaker call (announcement,
Æ page 18) to announce a call in progress to a group of
users Æ page 50.
After a member of the group has accepted the call request, you can transfer the waiting party.
Precondition: You are conducting a call.
Press the key. LED flashes. Enter the code.
Enter the group’s station number.
Announce the call.
H
When a member of the group accepts the call, you are
connected to this party.
Replace the handset.
I
If the connection between the two other parties
is not established within 45 seconds, the call
from the first party returns to you (recall).
23
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