15. Maintenance Procedure
Only authorised Sidhil service personnel, or approved service agents, should carry out
repairs or service activities. Failure to do so may result in the manufacturer’s warranty
becoming void.
If a fault does occur please try the following suggestions before calling your supplier for
assistance, as these may help in diagnosing the fault.
i) Fault Diagnosis
In the event that the user experiences problems operating the cot the following checks
should be carried out initially:
General
• Check that the cot is free of any obstructions.
• Check that the maximum load has not been exceeded.
• Check that the CPR has not been activated and the system not reset.
• Check that the cot has not reached its maximum or minimum height.
• Check that the cot is plugged into the mains supply.
Partial Electrical Failure
• If the cot only has certain functions working or it operates very slowly the cot may
be working off the battery backup facility. Check the ‘power on’ light on the bottom
of the control box (located under the mattress platform) is lit. If off the cot is running
off the battery backup facility. Make sure the cot is plugged into the mains supply.
• Reset the electrics: connect to the mains supply and reset the cot functions - raise
the cot to its maximum height, once at full height keep the cot height button held
down for a further ten seconds. The cot is now reset.
Disconnect the cot from the mains supply, then:
• Check that the handset is correctly plugged in and that none of the plug pins are
bent or damaged – try another handset if available.
• Check that the actuator controlling the required function is fully plugged in.
• Check that the mains lead is pushed fully into the control box and is not damaged.
• Check that the mains lead is connected to the mains supply.
• If none of the above work, keep the cot unplugged from the mains supply and
contact your authorised service personnel or Sidhil Ltd. Do not use the cot until the
problem has been resolved.
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