Manual for the Shure ULXD Dual and Quad wireless system, including ULXD4D, ULXD4Q, ULXD1, and ULXD2. Find specifications, net
working information, and more.
Version: 7.4 (2024-J)
Table of Contents
ULX-D Dual and Quad Wireless Microphone System 4
Quickstart Instructions 4
General Description 4
ULXD4D and ULXD4Q Receivers 5
Hardware Interface 6
Receiver 6
Receiver Home Screen 8
Transmitters 9
Boundary and Gooseneck Base Transmitters 10
Advanced Transmitter Features 11
Locking Controls and Settings 12
Home Screen Display Options 13
Menu Screens 14
Transmitter IR Presets 21
Creating a System Preset 21
Batteries 21
Battery Runtime Charts 22
Shure SB900 Series Rechargeable Battery 23
Important Tips for Care and Storage of Shure Recharge
able Batteries 23
Installing the Battery Contact Cover 23
Setting Receiver Gain 23
Receiver Gain Controls 24
Reading the Audio Meter 24
Muting a Receiver Channel Audio Output 24
Transmitter Input Clip 24
Audio Summing 25
Receiver Output Level 26
Scan and Sync 26
Shure Incorporated
Multiple System Setup 27
Manual Frequency Selection 28
RF 28
Transmitter RF Power 28
Interference Detection 28
High Density Mode 29
Frequency Diversity 29
Setting Regional TV Format 30
Custom Groups 30
Audio Signal Encryption 31
RF Cascade Ports 31
Antenna Bias 32
Networking ULX-D Receivers 32
Network Control Software 32
IP Address Configuration 33
Networking Acronyms 33
Overview of Dante Network Modes 34
Network Connection and Configuration Examples 35
Assigning Network Device IDs for Shure Control and
Dante Control 40
Route Audio with Dante Controller 41
Network Troubleshooting 42
Restoring Dante Factory Settings 42
System Reset 43
Firmware 43
Firmware Versions 43
Updating the Receiver 43
Updating the Transmitter 44
Connecting to an External Control System 44
Setting the Gateway to Allow Cross Subnet Routing 44
2/63
Shure Incorporated
Managing Your System with Shure Software 44
Troubleshooting 45
Power 45
Gain 45
Cables 45
Interface Locks 45
Encryption Mismatch 45
Firmware Mismatch 46
Tx Battery Hot 46
Radio Frequency (RF) 46
Contact Customer Support 47
Included Components 47
All Systems 47
Handheld Systems 47
Bodypack System 48
Antennas 49
Optional Accessories 49
Specifications 50
ULXD4D & ULXD4Q 51
ULXD1 53
ULXD2 54
Tables and Diagrams 55
Batteries 56
Frequency Range and Transmitter Output Power 57
IMPORTANT SAFETY INSTRUCTIONS 58
WARNING 60
Important Product Information 60
LICENSING INFORMATION 60
Information to the user 60
Australia Warning for Wireless 61
Certifications 61
Information to the user 62
3/63
ULX-D Dual and Quad Wireless Microphone System
Quickstart Instructions
Shure Incorporated
General Description
Shure ULX-DDigital Wireless offers uncompromising 24bit audio quality and RF performance, with intelligent, encryptionen
abled hardware, flexible receiver options, and advanced rechargeability options for professional sound reinforcement.
™
4/63
Shure Incorporated
A breakthrough in wireless audio quality, Shure digital processing enables ULX-D to deliver the purest reproduction of source
material ever available in a wireless system, with a wide selection of trusted Shure microphones to choose from. Extended 20
Hz – 20 kHz frequency range and flat response captures every detail with clarity, presence, and incredibly accurate low end
and transient response. With greater than 120 dB, ULXD delivers wide dynamic range for excellent signaltonoise perfor
mance. Optimized for any input source, ULX-D eliminates the need for transmitter gain adjustments.
ULX-D sets a new and unprecedented standard for spectral efficiency and signal stability. The intermodulation performance of
ULXD is an incredible advancement in wireless performance, enabling a dramatic increase in the number of simultaneous ac
tive transmitters on one TV channel. Rocksolid RF signal with zero audio artifacts extends over the entire range. For applica
tions where secure wireless transmission is required, ULX-D offers Advanced Encryption Standard (AES) 256-bit encrypted
signal for unbreakable privacy.
For scalability and modular flexibility, ULX-D receivers come in single, dual, and even quad channel versions. The dual and
quad channel receivers offer conveniences such as RF cascade, internal power supply, bodypack frequency diversity, audio
output channel summing, and Dante digital networking for multi-channel audio over Ethernet. All receivers offer High-Density
mode for applications where high channel counts are needed, greatly increasing the amount of simultaneous channels possi
ble over one frequency band.
Advanced Lithium-ion rechargeability provides extended transmitter battery life over alkaline batteries, battery life metering in
hours and minutes accurate to within 15 minutes, and detailed tracking of battery health status.
Generations ahead of any other available system in its class, ULX-D brings a new level of performance to professional sound
reinforcement.
™
ULXD4D and ULXD4Q Receivers
The ULXD4 receiver is available in dual channel and quad channel models. Both models share the same feature set and func
tionality, but differ in the number of channels available and the number of audio outputs.
The descriptions and procedures in this guide are applicable to either the dual or the quad receiver.
ULXD4D Dual Receiver
Supports 2 channels of wireless audio.
ULXD4Q Quad Receiver
Supports 4 channels of wireless audio.
5/63
Hardware Interface
Receiver
Front Panel
① Infrared (IR) Sync Window
Sends IR signal to the transmitter for sync.
Shure Incorporated
② Network Icon
Illuminates when the receiver is connected with other Shure devices on the network. IP address must be valid to enable
networked control.
③ Encryption Icon
Illuminates when AES-256 encryption is activated.
④ LCD Panel
Displays settings and parameters.
⑤ Scan Button
Press to find the best channel or group.
⑥ Menu Navigation Buttons
Use to navigate and select parameter menus.
⑦ Control Wheel
◦
Push to select a channel or menu item
◦
Turn to scroll through menu items or to edit a parameter value
⑧ Channel Select Button
Press to select a channel.
⑨ Sync Button
Press the sync button while the receiver and transmitter IR windows are aligned to transfer settings from the receiver to the
transmitter.
⑩ RF Diversity LEDs
6/63
Indicate antenna status:
◦
Blue = normal RF signal between the receiver and transmitter
◦
Red = interference detected
◦
Off = No RF connection between the receiver and transmitter
Note: the receiver will not output audio unless one blue LED is illuminated.
⑪ RF Signal Strength LEDs
Indicate the RF signal strength from the transmitter:
◦
Amber = Normal (-90 to -70 dBm)
◦
Red = Overload (greater than -25 dBm)
⑫Audio LEDs
Indicate average and peak audio levels:
LEDAudio Signal LevelDescription
Red (6)-0.1 dBFSOverload/ limiter
Shure Incorporated
Yellow (5)-6 dBFS
Normal peaks
Yellow (4)-12 dBFS
Green (3)-20 dBFS
Signal PresentGreen (2)-30 dBFS
Green (1)-40 dBFS
Note: In Frequency Diversity mode, simultaneous blinking of the red and yellow audio LEDs indicates that diversity audio has been routed to this channel.
⑬ Gain Buttons
Press the ▲▼ gain buttons on the front of the receiver to incrementally adjust gain from -18 to +42 dB.
⑭ Power Switch
Powers the unit on or off.
Back Panel
①AC Power Input
IEC Connector, 100 - 240 V AC.
② RF Antenna Diversity Input Jack (2)
7/63
For antenna A and antenna B.
③ RF Cascade Jack (2)
Passes the RF signal from Antenna A and Antenna B to one additional receiver.
④ Mic/Line Switch (one per channel)
Applies a 30 dB pad in mic position.
⑤ Balanced XLR Audio Output (one per channel)
Connect to a mic or line level input.
⑥ Network Status LED (Green)
One per network port.
◦
Off = no link
◦
On = network link
◦
Flashing = network link active
Shure Incorporated
⑦ Ethernet/Dante Network Secondary Port
Connect to an Ethernet network to enable remote device control via Wireless Workbench software. Also carries Dante digi
tal audio and control signals for audio distribution, monitoring, and recording - see Dante Network topic.
⑧ Network Speed LED (Amber)
One per network port.
◦
Off = 10/100 Mbps
◦
On = 1 Gbps
⑨ Ethernet/Dante Network Primary Port
Connect to an Ethernet network to enable remote device control via Wireless Workbench. Also carries Dante digital audio
and control signals for audio distribution, monitoring, and recording - see Dante Network topic.
Receiver Home Screen
The home screen displays the following information for each receiver channel:
•
Group and Channel
•
Transmitter Status: NoTx or TxOn, battery icon/remaining battery life
Press the SEL button to access a channel menu screen.
8/63
Transmitters
① Power LED
◦
Green = unit is powered on
◦
Red = low battery or battery error (see Troubleshooting)
◦
Amber = power switch is disabled
② On/Off Switch
Powers the unit on or off.
③ SMA Connector
Connection point for RF antenna.
④ LCD Display:
View menu screens and settings. Press any control button to activate the backlight.
Shure Incorporated
⑤ Infrared (IR) Port
Align with the receiver IR port during an IR sync for automated transmitter programming.
⑥ Menu Navigation Buttons
Use to move through parameter menus and change values.
exitActs as a 'back' button to return to previous menus or parameters without confirming a value change
enterEnters menu screens and confirms parameter changes
▼▲Use to scroll through menu screens and to change parameter values
⑦ Battery Compartment
Requires Shure rechargeable battery or 2 AA batteries.
⑧AA Battery Adapter
◦
Handheld: rotate and store in the battery compartment to use a Shure rechargeable battery
◦
Bodypack: remove to accommodate a Shure rechargeable battery
⑨ Bodypack Antenna
For RF signal transmission.
⑩ Integrated Antenna
For RF signal transmission.
⑪ Microphone Cartridge
See Optional Accessories for a list of compatible cartridges.
⑫ TA4M / LEMO Input Jack
Connects to a microphone or instrument cable.
9/63
Shure Incorporated
Installing Bodypack Antennas
Hand-tighten antennas until secure. Do not use tools.
Boundary and Gooseneck Base Transmitters
10/63
① Power Button
Press to power on; press and hold to power off.
② Mute/Active Button
Four settings are available for the mute/active button:
◦
Toggle: Press to switch between active and mute states
◦
Push-to-Mute: Hold button to mute microphone
◦
Push-to-Talk: Hold button to activate microphone
◦
Disabled: Button functionality off
③ Mute LED
Indicates whether microphone is active or muted. The following settings are available:
ActiveMuted
Green*Red*
Shure Incorporated
RedOff
RedFlashing red
*MX400R series gooseneck microphones (red LED) do not offer this setting.
④ Low-Battery LED
◦
Off = More than 30 minutes of battery life remain
◦
On (red) = Less than 30 minutes of battery life remain
◦
On (green) = Microphone docked on charging station
◦
On (amber) = Battery is missing or is not inserted correctly
⑤ Infrared (IR) Port
Align with receiver IR port to send settings to transmitter.
⑥ Charge Connector
Connects to networked chargers and USB power supply.
⑦ Gooseneck Microphone
ULXD8 base fits 5", 10", and 15" Microflex series microphones, available in single or dualflex and with bi-color or red-only
LEDs.
Advanced Transmitter Features
RF MUTE
Use this to turn on a transmitter without interfering with the RF spectrum.
Press and hold exit during power-on until RF MUTED is displayed. To un-mute, restart the transmitter.
11/63
Shure Incorporated
MIC.OFFSET
MIC.OFFSET compensates for signal level differences between transmitters that share the same receiver channel.
Set the offset gain on a low signal level transmitter to match a louder transmitter: UTILITY > MIC.OFFSET
Note: For normal gain adjustments, use the receiver gain buttons.
Transmitter Audio Mute Mode
Mute Mode reconfigures the transmitter power switch to act a mute switch for the audio. Using the switch, the audio can be
easily turned on or muted by presenters, sports referees, or anyone who periodically needs to speak. When the audio is muted,
the transmitter RF signal remains on and ready at all times.
Note: Mute Mode can be selected as an IR PRESET option.
To set a transmitter to Mute Mode:
1.
From the transmitter menu: UTILITY > MUTEMODE
2.
Use the arrows to select ON or OFF.
3.
Press enter to save.
Tip:The transmitter LED turns red when audio is muted and turns green when audio is enabled. The display of the transmitter
will show AUDIO MUTED and the receiver display will show Tx Muted.
Note: Mute Mode must be set to OFF in order to use the power switch to turn off the transmitter.
Locking Controls and Settings
Use the LOCK feature to prevent accidental or unauthorized changes to the hardware.
Receiver
Menu path: DEVICEUTILITIES > LOCK
Use the control wheel to select and lock any of the following receiver functions.
•
MENU: All menu paths are inaccessible
•
GAIN: Front panel gain button is disabled
•
POWER: Power switch is disabled
•
SCAN: Front panel SCAN button is disabled and prevents frequency changes due to group scans initiated by other ULXD
units
•
SYNC: Front panel SYNC button is disabled
Tip:To unlock, press EXIT, turn the control wheel to select UNLOCKED, and press ENTER to save.
Transmitter
Menu path: UTILITY > LOCK
Use the transmitter controls to select and lock any of the following transmitter functions.
•
MENU LOCK: All menu paths are inaccessible.
•
POWER LOCK: Power switch is disabled
12/63
Shure Incorporated
Quick-Lock option: To turn on the transmitter with its power and menu navigation buttons locked, press and hold the ▲ but
ton during power-on until the locked message is displayed.
Tip:To unlock the MENU LOCK, press the ENTER button 4 times to pass through the following screens: UTILITY > LOCK >
MENUUNLOCK
To unlock the POWER LOCK, set the power switch to the offposition, then press and hold the ▲ button while resetting the
power switch to the on position.
Home Screen Display Options
Receiver
The HOME INFO menu provides options to change the information shown on the receiver home screen:
DEVICEUTILITIES > HOMEINFO
Use the control wheel to select one of the following screen displays.
Receiver home screen view 1
Receiver home screen view 2
Receiver home screen view 3
Transmitter
Home Screen: Press the ▲▼ arrows at the home menu to display one of the following screens:
13/63
Transmitter home screen view 1
Shure Incorporated
Menu Screens
Receiver Channel
Transmitter home screen view 2
Transmitter home screen view 3
14/63
① Receiver Information
Use DEVICEUTILITIES > HOMEINFO to change the home screen display.
② Gain Setting
−18 to +42 dB, or Mute.
③ Mic. Offset Indicator
Indicates offset gain is added to the transmitter.
④ Transmitter Settings
The following information cycles when a transmitter is tuned to the receiver's frequency:
◦
Transmitter Type
◦
Input Pad (Bodypack only)
◦
RF Power Level
◦
Transmitter Lock Status
◦
Transmitter Mute Status
Shure Incorporated
⑤ Battery Runtime Indicator
Shure rechargeable battery: runtime is displayed in minutes remaining.
AA batteries: runtime is displayed with a 5-bar indicator.
⑥ TV Channel
Displays the TV channel that contains the tuned frequency.
⑦ High Density Mode Icon
Displayed when High Density mode is enabled.
Transmitter Status
The following text or icons report transmitter status to the receiver screen:
Display IconTransmitter Status
Bodypack input is attenuated 12 dB
Offset gain is added to the transmitter
Lo1 mW RF power level
Nm10 mW RF power level
Hi20 mW RF power level
MMenu is locked
PPower is locked
TxMutedDisplayed when the transmitter audio is set to off using the MUTE MODE feature
-No Tx-No RF connection between a receiver and transmitter or transmitter OFF
15/63
Transmitter
① Transmitter Information
Scroll ▲▼ at the home screen to change the display
② Power Lock Indicator
Shure Incorporated
Indicates power switch is disabled
③ Transmitter Audio Muted Indicator
Displayed when the transmitter audio is set to off using the MUTE MODE feature.
④ Battery Runtime Indicator
◦
Shure rechargeable battery: runtime is displayed in hours:minutes remaining
◦
AA Batteries: runtime is displayed with a 5-bar indicator
⑤ Menu Lock Indicator
Indicates menu navigation buttons are disabled
⑥ Mic. Offset
Displays microphone offset gain value
⑦ RF Power
Displays RF power setting
⑧ Bodypack Input Pad
The input signal is attenuated 12 dB
⑨ Encryption Icon
Indicates encryption is enabled on the receiver and has been transferred to the transmitter from a sync
Adjusting Receiver Display Brightness and Contrast
Adjust BRIGHTNESS and CONTRAST settings to improve visibility in challenging lighting environments.
1.
From the receiver menu: DEVICEUTILITIES > DISPLAY
2.
Press the control wheel to select CONTRAST or BRIGHTNESS.
16/63
3.
Turn the control to adjust the selected parameter.
4.
Press ENTER to save changes.
Editing Receiver Channel Name
To edit a receiver channel name, choose EDIT NAME from the menu.
•
Turn the control wheel to edit a highlighted character
•
Press the control wheel to advance to the next character
•
Press ENTER to save changes
Note:The channel name is transferred to a transmitter during a sync.
Receiver Menu Descriptions
RADIO
Displays Group, Channel, Frequency, and TV information. Use the control wheel to edit values
G:
Shure Incorporated
Group for the selected frequency
CH:
Channel for the selected frequency
FREQUENCY
Selected frequency (MHz)
TV:
Displays the TV channel for the selected frequency
AUDIO
GAIN
Use the control wheel or gain buttons to adjust the channel gain from -18 to 42 dB, in 1 dB increments.
MUTE
Mutes the receiver audio output.
EDITNAME
Use the control wheel to assign and edit the selected receiver channel name.
IRPRESETS
BODYPACK / HANDHELD
BP PAD
17/63
Sets the audio input attenuation options: KEEP, 0, -12.
LOCK
Sets the lock options: KEEP, Power, Menu, All, None
RF POWER
Sets the transmitter RF power level: KEEP, 10mW=Nm, 1mW=Lo, 20mW=Hi.
BATT
Sets the transmitter battery type to ensure accurate metering: KEEP, Alkaline, NiMH, Lithium
BP OFFSET
Adjustable gain to compensate for signal level difference between transmitters: KEEP, 0 to 21 dB in 3 dB increments
HH OFFSET
Adjustable gain to compensate for signal level difference between transmitters: KEEP, 0 to 21 dB in 3 dB increments
Shure Incorporated
MUTE MODE
Configures the transmitter power switch to act as an audio mute switch.
Cust. Group
Create Custom Groups of up to 6 frequencies and export to networked receivers
GOOSENECK / BOUNDARY
HIGH PASS
Attenuates frequencies below 150 Hz by 12 dB per octave: KEEP, OFF, ON
RF POWER
Sets the transmitter RF power level: KEEP, 10mW=Nm, 1mW=Lo, 20mW=Hi
BATTERY
Sets the transmitter battery type to ensure accurate metering: KEEP, Alkaline, NiMH, Lithium
BN OFFSET
Adjustable gain to compensate for signal level difference between transmitters: KEEP, 0 to 21 dB in 3 dB increments
GN OFFSET
Adjustable gain to compensate for signal level difference between transmitters: KEEP, 0 to 21 dB in 3 dB increments
POWER LOCK
Locks the transmitter's power button: KEEP, OFF, ON
Cust. Group
Create Custom Groups of up to 6 frequencies and export to networked receivers
18/63
INITIAL STATE FROM CHARGER
Choose the transmitter's state after it is removed from a charger: KEEP, Active, Muted, OFF
MUTE BUTTON BEHAVIOR
Sets the mute button behavior: KEEP, Toggle, Push-to-Talk, Push-to-Mute, Disabled
BN MUTE LED ACTIVE/MUTE
Sets the mute LED colors for active and muted states: KEEP, Green/Red, Red/OFF, Red/Flash-Red, OFF/OFF
GN MUTE LED ACTIVE/MUTE
Sets the mute LED colors for active and muted states: KEEP, Green/Red, Red/OFF, Red/Flash-Red, OFF/OFF
MUTE LED LIGHT BRIGHTNESS
Sets the mute LED brightness: KEEP, Normal, Low
BATTERYINFO
Shure Incorporated
HEALTH
Percentage of charge capacity compared to a new battery
CHARGE
Percentage of charge capacity
CYCLES
Number of charge cycles logged by the battery
TEMP
Battery temperature: °C/°F
DEVICEUTILITIES
FREQ DIVERSITY
◦
OFF (default)
◦
1 + 2
◦
3 + 4 (quad only)
◦
1 + 2 / 3 + 4 (quad only)
AUDIO SUMMING
◦
OFF (default)
◦
1 + 2
◦
3 + 4 (quad only)
◦
1 + 2 / 3 + 4 (quad only)
◦
1 + 2 + 3 + 4 (quad only)
ENCRYPTION
19/63
Set encryption: ON/OFF
Note: For some units, encryption cannot be turned off.
ADVANCED RF
◦
HIGH DENSITY: ON/OFF
◦
CUSTOM GROUPS: SETUP/EXPORT/CLEAR
◦
ANTENNA BIAS: ON/OFF
◦
SWITCH BAND (Japan AB band only)
LOCK
◦
MENU: LOCKED/UNLOCKED
◦
GAIN: LOCKED/UNLOCKED
◦
POWER: LOCKED/UNLOCKED
◦
SCAN: LOCKED/UNLOCKED
◦
SYNC: LOCKED/UNLOCKED
Shure Incorporated
HOME INFO
Select screen options for Home Menu.
DISPLAY
◦
CONTRAST
◦
BRIGHTNESS: LOW/MEDIUM/HIGH
NETWORK
◦
CONFIGURATION: SWITCHED/REDUNDANTAUDIO/SPLIT
◦
SHURE CONTROL: DEVICE ID, Network Mode, Set IP and Subnet values for Ethernet network
◦
DANTE: DANTE DEVICE ID, AUDIO & CNTRL, REDUNDANTAUDIO, Set IP, Subnet, Gateway and Yamaha values for
™
Dante network, DANTE DEVICE LOCK, DDM
Note:Additional information can be accessed from the selected networking option.
TX FW UPDATE
IR DOWNLOAD, Tx Firmware Version
SYSTEM RESET
◦
RESTORE: Default Settings, Presets
◦
SAVE: Create New Preset
◦
DELETE: Delete Preset
VERSION
◦
Model
◦
Band
◦
S/N (serial number)
◦
Ver
◦
Mcu
◦
FPGA
20/63
Shure Incorporated
◦
Boot
DANTE VERSIONS
◦
REV
◦
FW
◦
HW
◦
BOOT
◦
USER
◦
CAP
Transmitter IR Presets
Use the IR PRESETSreceiver menu to quickly configure transmitter settings from the receiver screen. When a sync is per
formed between the receiver and transmitter, the IR PRESETs automatically configure the transmitter. Each parameter has the
default value KEEP, which leaves that setting unaffected by a sync.
Note: When Cust. Groups is set to on, it may take up to 30 seconds to complete an IR sync.
Creating a System Preset
System Presets allow a current receiver setup to be saved and restored. Presets store all receiver settings to provide a quick
way to configure a receiver or switch between several different setups. Up to 4 presets can be stored in receiver memory.
To save the current receiver setup as a new preset: DEVICEUTILITIES > SYSTEMRESET > SAVE > CREATENEWPRESET
Use the control wheel to name the preset, and then press Enter to save.
To recall a saved preset: DEVICEUTILITIES > SYSTEMRESET > RESTORE
Use the control wheel to select the preset name, and then press Enter.
21/63
Shure Incorporated
Batteries
The transmitter runs on two AA batteries or a Shure SB900 series rechargeable battery. Use the included AA battery adapter
when using batteries other than the Shure rechargeable battery.
Bodypack: Remove the adapter when using the Shure rechargeable battery
Handheld: Rotate and store the adapter in battery door when using Shure rechargeable battery
Battery Runtime Charts
A 5-segment icon on the receiver and transmitter menu screens indicates battery charge.
For accurate battery runtime monitoring, set the transmitter to the appropriate battery type: UTILITY > BATTERY >
SET.AA.TYPE.
The tables display the approximate hours and minutes remaining (h:mm).
Alkaline
UHF/VHFISM/1.x
Battery Indicator
1/10 mW20 mW1/10mW20mW
9:00 to
6:30
6:30 to
4:00
4:00 to
1:45
5:45 to 4:15
4:15 to 3:00
3:00 to 1:30
7:30 to
5:30
5:30 to
3:30
3:30 to
1:45
5:30 to
4:00
4:00 to
2:45
2:45 to
1:30
1:45 to
0:45
<0:45<0:30<0:45<0:30
ReplaceReplaceReplaceReplace
1:30 to 0:30
1:45 to
0:45
1:30 to
0:30
22/63
Shure Incorporated
Shure SB900 Series Rechargeable Battery
When using a Shure rechargeable battery, the receiver and transmitter home screens display the number of hours and minutes
remaining.
Detailed information for the rechargeable battery is displayed in the receiver BATTERY INFO menu and the transmitter menu:
UTILITY > BATTERY > BATT.STATS
HEALTH: Displays battery health as a percentage of the charge capacity of a new battery.
CHARGE: Percentage of a full charge
CYCLES: Number of times the battery has been charged
TEMP: Battery temperature in Celsius and Fahrenheit
Note: For additional rechargeable battery information, visit www.shure.com.
Important Tips for Care and Storage of Shure Rechargeable Batteries
Proper care and storage of Shure batteries results in reliable performance and ensures a long lifetime.
•
Always store batteries and transmitters at room temperature
•
Ideally, batteries should be charged to approximately 40% of capacity for long-term storage
•
During storage, check batteries every 6 months and recharge to 40% of capacity as needed
Installing the Battery Contact Cover
Install the included battery contact cover (65A15947) on the handheld transmitter to prevent light reflection in broadcast and
performance situations.
1.
Align the cover as shown.
2.
Slide the cover over the battery contacts until it is flush with the transmitter body.
Note: Slide the cover off before inserting the transmitter in the battery charger.
Setting Receiver Gain
The receiver gain control sets the audio signal level for the entire receiver and transmitter system. Changes to the gain settings
occur in realtime allowing for adjustments during live performances. When adjusting the gain, monitor the audio meter levels to
prevent signal overloads.
23/63
Shure Incorporated
Receiver Gain Controls
The gain can be adjusted by using the gain▲▼ buttons or by entering the AUDIO menu and using the control wheel.
Tip: To quickly adjust the gain, press and hold a gain button to enable accelerated scrolling.
Reading the Audio Meter
The audio meter displays yellow, green, and red LEDs to indicate the audio signal level. Audio peaks illuminate the LEDs for 2
seconds, while the RMS signal is displayed in realtime.
When setting up the receiver, adjust the gain so that the average signal LED levels are solid green and occasionally yellow,
with only the highest peaks causing the red LED to illuminate.
Tip: If a vocalist is overloading a bodypack transmitter, try lowing the receiver gain. If additional attenuation is needed, use the transmitter menu to set the IN
PUT PAD to -12dB.
Note: Illumination of the red OL (overload) LED indicates the internal limiter is engaged to prevent digital clipping.
Muting a Receiver Channel Audio Output
The audio output of each receiver channel can be independently muted to prevent audio from passing. Mute status is indicated
by Rx MUTED message appearing on the receiver display in place of the gain value.
Note: Receiver gain is disabled for muted channels to prevent unexpected changes in audio levels.
To set a receiver channel output to mute:
1.
AUDIO > MUTE
2.
Use the control wheel to select ON or OFF.
3.
Press ENTER to save.
To unmute the receiver output:
Simultaneously press the ▲▼ buttons or select OFF from the MUTE menu option.
Tip:Audio mute can be enabled remotely from Wireless Workbench or from an external controller.
Important!A power cycle will reset the receiver and unmute the audio output.
Transmitter Input Clip
The following warning displays on the receiver LCD panel when the transmitter input is clipped:
24/63
Shure Incorporated
To correct, select INPUT PAD from the main menu and attenuate the input signal by 12 dB. If the warning persists, reduce the
level of input signal.
Audio Summing
Audio summing allows the dual and quad receivers to function as a 2 or 4 channel mixer, respectively. Summed audio is avail
able on all outputs (Dante and XLR). For example, when 1 + 2is selected (see diagram), the outputs of channels 1 and 2 sup
ply the summed audio of the two channels.
Choosing an Audio Summing Mode
The following Audio Summing mode options are available:
To select an Audio Summing mode:
1.
Menu: DEVICEUTILITIES > AUDIOSUMMING
2.
Use the control wheel to select an option, and then press Enter.
Note: When set to OFF, Audio Summing is disabled.
25/63
Shure Incorporated
Adjusting Gain for Summed Outputs
Use the gain controls for each channel to create the overall mix balance. The front panel LEDs indicate the audio level for each
channel. If an overload occurs, the red LEDs will illuminate indicating that the internal limiter is active and the display will show
an overload message. To correct, adjust the overall gain balance.
Receiver Output Level
The following table describes the typical total system gain from the audio input to the receiver outputs:
Receiver Output Gain
Output JackSystem Gain (gain control = 0dB)
XLR (line setting)+24 dB
XLR (mic setting)-6 dB*
*This setting matches a typical wired SM58 audio signal level.
Scan and Sync
Use this procedure to tune a receiver and transmitter to the best open channel.
Important! Before you begin:
Turn off all transmitters to prevent them from interfering with the frequency scan.
Turn on any devices that might produce interference during the show so the scan can detect and avoid them, including:
•
Other wireless systems or devices
•
Computers
•
CD players
•
Large LED panels
•
Effects processors
1.
Press SEL to select a receiver channel.
2.
Perform a group scan on the receiver: SCAN > GROUPSCAN.
3.
Press SCAN. While the scan is running, SCANNING appears on the screen.
4.
When the scan is done, the receiver displays the group with the most available frequencies. Press the flashing ENTER
button to deploy frequencies to each receiver channel.
5.
Power on the ULXD transmitter.
6.
Press the sync button on the receiver.
7.
Align the IR windows until the receiver IR port turns red.
Note: When complete, SYNC SUCCESS! appears. The transmitter and receiver are now tuned to the same frequency.
26/63
Shure Incorporated
Multiple System Setup
Asetup using networked receivers is the fastest and easiest way to distribute the best open channel to each system. See Net
working ULX-D Receivers for networking details.
Note: Networked receivers must all be within the same frequency band.
Networked Receivers
1.
Turn on all receivers.
2.
Conduct a group scan on the first receiver to find available frequencies in each group: SCAN > GROUPSCAN.
3.
Press ENTERto accept the group number and automatically assign the next best channel to each receiver on the net
work. The receiver LEDs will flash when a frequency has been assigned.
4.
Turn on a transmitter and sync to the receiver.
Important! Leave the transmitter on and repeat this step for each additional system.
Non-networked Receivers
1.
Turn on all receivers.
2.
Conduct a group scan on the first receiver to find available frequencies in each group: SCAN > SCAN > GROUPSCAN >
SCAN
27/63
3.
When the scan is complete, use the control wheel to scroll through each group. Press ENTER to select a group that
has enough available frequencies for all channels in the system.
4.
Sync a transmitter to each receiver channel.
Important! Leave all transmitters on use the following steps to set up additional receiver channels:
1.
Set each additional receiver channel to the same group as the first receiver: RADIO > G:
2.
Conduct a channel scan to find available frequencies within the group: SCAN > SCAN > CHANNELSCAN > SCAN
3.
When the scan is complete, press ENTER to assign frequencies to each receiver channel.
4.
Sync a transmitter to each receiver channel.
Manual Frequency Selection
To manually adjust group, channel, or frequency:
1.
Press SEL to choose a receiver channel and navigate to the RADIO menu.
2.
Use the control wheel to adjust the group, channel, or frequency.
3.
Press ENTER to save changes.
Shure Incorporated
RF
Transmitter RF Power
Reference the following table for setting RF Power:
RF Power SettingSystem RangeApplication
1 mW33 m (100 ft.)For increased channel reuse at close distances
10 mW100 m (330 ft.)Typical setups
20 mW>100 m (330 ft.)
Note: Using the 20 mW setting decreases the transmitter battery runtime and reduces the number of compatible systems.
Interference Detection
For hostile RF environments or longdistance ap
plications
Interference Detection monitors the RF environment for potential sources of interference which can cause audio dropouts.
When interference is identified, the RF LEDs illuminate red and the following warning displays on the receiver LCD panel.
If the warning display persists or the audio drops out repeatedly, perform a Scan and Sync at the first opportunity to find a clear
frequency.
28/63
Shure Incorporated
High Density Mode
High Density mode creates additional bandwidth for more channels in crowded RF environments. Frequency efficiency is opti
mized by running at 1 mW RF transmit power and narrowing the modulation bandwidth, allowing for the channel spacing to be
reduced from 350 kHz to 125 kHz. Transmitters can be positioned on adjacent channels with unsubstantial intermodulation dis
tortion (IMD).
High Density mode is ideal for applications where many channels are needed in a confined area, transmission distances are
short, and the number of available frequencies is limited. Up to 30 meters of range is available in High Density mode.
Setting the Receiver to High Density Mode
To set the receiver to High Density mode:
DEVICEUTILITIES > ADVANCEDRF > HIGHDENSITY
Use the control wheel to set HIGH DENSITY to ON.
When prompted, sync the transmitter and receiver to enable HIGH DENSITY mode.
Note: When the receiver is in HIGH DENSITY mode, the following indicators are shown on the receiver display:
•
The HD icon will appear on the receiver display
•
The receiver band name will be shown with an "HD" added. (example: The G50 band will appear as G50HD)
•
The transmitter group and channel are assigned letters instead of numbers (example: G:AA CH:AA)
Best Practices for High Density Mode
•
When band planning, position ULX-D High Density channels in a range of frequencies separated from other devices.
•
Use a separate RF zone for ULX-D High Density channels to prevent intermodulation distortion from other devices.
•
During High Density channel scanning, turn on all other transmitters and move them to their intended position.
•
Perform a walk test to verify transmitter range
•
If using custom groups, the groups loaded into the receiver must be compatible with High Density mode
Frequency Diversity
Frequency diversity is an advanced ULXD receiver feature that safeguards against loss of audio signal caused by RF interfer
ence or by power loss in a transmitter.
In frequency diversity mode, the signals from two transmitters from a common audio source are routed to the outputs of 2 re
ceiver channels. In the event of interference or power loss, the audio from the good channel is switched to both outputs to pre
serve the audio signal. Switching between channels is seamless and inaudible.
When the receiver senses that the signal quality has improved, audio routing is restored without interrupting the audio signal.
Note: In Wireless Workbench, you can selectively lock the diversity audio source to a specific transmitter. See "Lock or Unlock a Frequency Diversity Channel"
in the Wireless Workbench help system for more on this.
Best Practices for Frequency Diversity
•
Use the same microphone type and model for each transmitter
•
Place microphones within close proximity to the source
•
Use the gain controls to match the output levels for each receiver channel
•
If audio summing is active, use a Y-cable (Shure AXT652) to connect the bodypacks to a single audio source to prevent
comb filtering
29/63
Shure Incorporated
Choosing Diversity Output Routing
The following receiver channel routing output options are available:
•
1 + 2
•
3 + 4 (quad only)
•
1 + 2 / 3 + 4 (quad only)
To enable frequency diversity and select a routing option:
DEVICEUTILITIES > FREQDIVERSITY
Use the control wheel to choose a routing option, and then press ENTER.
Note: Choose OFF to disable frequency diversity.
Frequency Diversity and Encryption
Enabling encryption while in frequency diversity mode provides an additional layer of protection by only passing audio from the
most recently synced encrypted transmitter for each receiver channel.
Setting Regional TV Format
To ensure accurate display of TV channel information, set the TV FORMAT to match the TV channel bandwidth in the region
where the receiver is operating. TV bandwidth varies globally, so check local regulations to determine the regional TV band
width.
The following TV FORMAT options are available:
•
6 MHz
•
7 MHz
•
8 MHz
•
6 MHz JAPAN
•
NO TV (use to turn off TV channel display or in regions where TV channels are not applicable)
To set the TV FORMAT:
1.
Menu: DEVICEUTILITIES > ADVANCEDRF > TVFORMAT
2.
Use the control wheel to select a TV FORMAT option.
3.
Press ENTER to save.
Custom Groups
Use this feature to create and export up to 6 groups of manually selected frequencies to networked receivers prior to a group
scan to simplify system set up.
Tip: Use Wireless Workbench or Wireless Frequency Finder to select the best compatible frequencies. See www.shure.com
for more information.
To create a custom group: DEVICEUTILITIES > ADVANCEDRF > CUSTOMGROUPS > SETUP
Use the control wheel to choose group, channel and frequency values. Press ENTER to save.
Prior to performing a group scan, export a custom group to networked receivers:
1.
Go to DEVICEUTILITIES > ADVANCEDRF > CUSTOMGROUPS > EXPORT
2.
Press the flashing ENTER button to export all custom groups to all receivers on the network.
Note: Use the CLEAR ALL option to remove all custom group settings.
30/63
Shure Incorporated
Audio Signal Encryption
When encryption is enabled, the receiver generates a unique encryption key which is shared with a the transmitter during an IR
sync. Transmitters and receivers that share an encryption key form a protected audio path, preventing unauthorized access
from other receivers.
Note: For some units, encryption is always on and cannot be configured.
Encrypting a Single Transmitter to a Single Receiver
1.
From the receiver menu: DEVICEUTILITIES > ENCRYPTION > ON(Auto)
2.
Press ENTER.
3.
Perform an IR Sync to share the encryption key with the selected transmitter.
Encrypting Multiple Transmitters to a Single Receiver
Multiple transmitters can share the same encryption key, allowing them access to a single receiver. Use this method if you
have multiple instruments or wish to use a combination of handheld and bodypack transmitters.
1.
From the receiver menu: DEVICEUTILITIES > ENCRYPTION > ON(Manual) > KEEPKEYS.
2.
Press ENTER.
3.
Perform an IR Sync to share the encryption key with the first transmitter.
4.
Turn off the transmitter and perform an IR Sync to share the key additional transmitters.
Caution! Make sure only one transmitter is turned on during an IR sync or a performance to avoid causing cross interference between transmitters.
Regenerating Encryption Keys
Periodically regenerating the encryption key maintains security for transmitters and receivers that are paired for extended peri
ods.
1.
From the receiver menu: DEVICEUTILITIES > ENCRYPTION > ON(Manual) > REGENERATEKEYS.
2.
Press ENTER.
3.
Perform an IR Sync to share the encryption key with the first transmitter.
4.
Turn off the transmitter and perform an IR Sync to share the key additional transmitters.
Caution! Make sure only one transmitter is turned on during an IR sync or a performance to avoid causing cross interference between transmitters.
Removing Encryption
Note: For some units, encryption is always on and cannot be configured.
1.
From the receiver menu: DEVICE UTILITIESENCRYPTIONOFF
2.
Press ENTER.
3.
IR Sync the transmitter and receiver to clear the encryption key.
Note: If multiple transmitters are encrypted to a single receiver, each transmitter must be IR synced to clear the encryption key.
RF Cascade Ports
The receiver has 2 RF cascade ports on the rear panel to share the signal from the antennas with 1 additional receiver.
Use a shielded coaxial cable to connect the RF cascade ports from the first receiver to the antenna inputs of the second receiv
er.
Important!The frequency band must be the same for both receivers.
31/63
Shure Incorporated
Antenna Bias
Antenna ports Aand B provide a DC bias to power active antennas. Set the DC power to off when using passive (nonpow
ered) antennas.
To turn bias off: DEVICEUTILITIES > ADVANCEDRF > ANTENNABIAS > OFF
Networking ULX-D Receivers
ULX-D Dual and Quad receivers feature a Dante dual-port network interface. Dante technology provides an integrated solution
to distribute digital audio, manage control signals, and carry Shure Control (WWB and AMX/Crestron) signals. Dante uses
standard IP over Ethernet and safely coexists on the same network as IT and control data. Selectable Dante networking modes
route port signals for flexible network set up.
Network Control Software
You can remotely manage and monitor your ULXD receivers using Wireless Workbench and monitor digital audio routing us
ing the Dante Controller. Signals for AMX and Crestron controllers are carried on the same network as Shure Control.
Shure Control
Wireless Workbench (WWB) software provides comprehensive control for wireless audio systems. Wireless Workbench en
ables live remote adjustments to networked receivers for real-time changes to gain, frequency, RF power, and control locks. A
familiar channel strip interface displays audio meters, transmitter parameters, frequency settings and network status.
Wireless Workbench is available for Windows or Mac and can be downloaded at: www.shure.com/wwb
Dante
The Dante controller is a free software program created by Audinate to configure and manage a network of Dante enabled
devices. Use the controller to create audio routes between networked components and to monitor the status of online devices.
Visit www.audinate.com for download and installation instructions.
™
Dante Controller and Lock Settings
Version 2.4.X introduces support for Dante Device Lock for ULXD4D and ULXD4Q. Dante Device Lock is a feature of Dante
Controller that allows you to lock and unlock supported Dante devices using a 4-digit PIN (Personal Identification Number).
When a device has a Dante lock turned on, Dante audio will continue to flow according to existing subscriptions, but its sub
scriptions and settings can't be controlled or configured.
If you forget your Dante Device Lock PIN, see the Device Lock section of the Dante Controller User Guide for instructions on
how to proceed.
Dante Domain Manager
Version 2.4.X introduces support for Dante Domain Manager (DDM) for ULXD4D and ULXD4Q. DDM is network management
software that enables user authentication, role based security, and audit capabilities for Dante networks and Dante-enabled
products.
Considerations for Shure devices controlled by DDM:
•
When you add Shure devices to a Dante domain, leave the local controller access setting in Read Write. Otherwise, ac
cess to Dante settings, device factory reset, and device firmware updates will be disabled.
32/63
Shure Incorporated
•
When a device is managed by a Dante Domain and the Dante Domain is disconnected, access to Dante settings, device
factory reset and device firmware updates will be disabled. When a device reconnects to the Dante Domain, it follows the
policy set for it in the Dante Domain.
See the Dante Domain Manager User Guide for more information.
IP Address Configuration
An IP address must be assigned to each device in the network to ensure communication and control between components.
Valid IP addresses can assigned automatically using a DHCP server or manually from a list of valid IP addresses. If using
Dante audio, a separate Dante IP address must also be assigned to the receiver.
Automatic IP Addressing
1.
If using a DHCP capable Ethernet switch, set the DHCP switch to ON.
2.
Set the IP Mode to Automatic for all receivers: DEVICEUTILITIES > NETWORK > SHURECONTROL > NETWORK
3.
Use the control wheel to set the mode to Automatic, press ENTER to save.
Note: Use only one DHCP server per network.
Manual IP Addressing
1.
Connect the receivers to an Ethernet switch.
2.
Set the IP Mode to Manual for all devices: DEVICEUTILITIES > NETWORK > SHURECONTROL > NETWORK
3.
Use the control wheel to set the mode to Manual.
4.
Set valid IP addresses and subnet values for all devices, press ENTER to save.
Dante IP Addressing
IPaddresses for a Dante network can assigned automatically using a DHCPserver or manually from a list of valid IPaddress
es
To select the Dante IP addressing mode (Automatic or Manual): DEVICEUTILITIES > NETWORK > DANTE > AUDIO&CNTRL
Use the control wheel to select the mode, and then press ENTER to save.
Networking Acronyms
DHCP: Dynamic Host Configuration Protocol
LAN: Local Area Network
MCU: Micro Controller Unit
RJ45: Ethernet connection
RX: Receiver
33/63
Shure Incorporated
TX:Transmitter
WWB: Wireless Workbench software
VLAN: Virtual Local Area Network
MAC: Machine Access Code
Overview of Dante Network Modes
The Dante network interface has two ports (Primary and Secondary) to provide flexible routing and configuration options for
network signals.
Three selectable Dante network modes are available to control signal routing from the receiver ports to the Dante network.
Network
Mode
SWITCHED
REDUNDANT
AUDIO
SPLIT
Port Function and Signals
SecondaryPrimary
Shure Control
Dante Audio
and Control
Dante Redun
dant Audio
Dante Audio
and Control
Shure Control
Dante Audio
and Control
Shure Control
Dante Audio
and Control
Shure Control
Application
For single network Installations of star or daisy-chained networks.
Primary and Secondary ports are configured are 2 separate networks.
The Secondary port carries a backup copy of the Primary digital audio
signal.
Primary and Secondary ports are configured are 2 separate networks
to provide isolation between control signals and audio signals.
Setting the Dante Networking Mode
Select a Dante mode to configure network signal routing on the Primary and Secondary ports. Set all receivers on the network
to the same mode.
Note: Remove network connections from the receiver before changing the mode.
1.
From the receiver menu: DEVICEUTILITIES > NETWORK > CONFIGURATION
2.
Use the control wheel to select a mode (SWITCHED, REDUNDANT AUDIO, SPLIT)
3.
Press ENTER to save.
4.
Cycle receiver power to enable the mode change.
34/63
Shure Incorporated
Network Connection and Configuration Examples
Note: Use shielded Cat5e cable for network connections to ensure reliable performance.
Switched Mode
Switched mode is typically used for single network installations of star or daisychained networks. Switched mode is recom
mended for installations that don't require Dante audio.
Network characteristics:
•
Dante Audio and Shure Control are present on both the Primary and Secondary ports
•
The Dante IP address and the Shure Control IP address must be on the same subnet. The computer running Wireless
Workbench must also be on this subnet.
Network Example (Dante Audio + Wireless Workbench)
① Computer
35/63
Connect the computer running the Dante controller and Wireless Workbench to the Primary port.
② DHCP Server
Can be configured with or without a DHCP server. Do not route audio through the server.
③ Gigabit Ethernet Switch
◦
Do not connect both network ports to the same Ethernet switch
◦
Use a star network topology to minimize audio latency
④ Receiver Connection
Connect receivers to the Primary port
⑤ Dante Receiver
Connect Dante receivers (mixers, recorders, amplifiers) to the Primary port.
Shure Incorporated
Network Example (Wireless Workbench Only)
① Computer
Connect the computer running Wireless Workbench to the Primary port.
② DHCP Server
Can be configured with or without a DHCP server.
③ Receiver Connection
Connect receivers to the Primary port
36/63
Shure Incorporated
Redundant Audio Mode
Use redundant mode to carry a backup copy of the Dante audio on the Secondary network in case the audio on the primary
network is interrupted.
Network characteristics:
•
Dante Primary Audio and Shure Control are present on the Primary port
•
Backup Dante audio is present on the Secondary port
•
The Primary Dante IP address and the Shure Control IP address must be on the same subnet. The computer running
Wireless Workbench must also be on this subnet.
•
The Secondary Dante IPAddress must be set to a different subnet
Note: Devices connected to the Redundant network must be compatible with Redundant audio.
Network Example
① Computer
Connect the computer running the Dante controller and Wireless Workbench to the Primary port.
② DHCP Server
Can be configured with or without a DHCP server. Do not route audio through the server.
③ Gigabit Ethernet Switches
◦
Use dedicated switches for the Primary and Secondary networks
37/63
Shure Incorporated
◦
Do not connect both network ports to the same Ethernet switch
◦
Use a star network topology to minimize audio latency
④ Receiver Connection
Connect Primary and Secondary ports to dedicated switches.
Note: The Secondary port only supports manual IP or automatic Link-Local configuration. The Link-Local Dante Secondary address subnet is preset to
172.31.x.x (255.255.0.0)
⑤ Dante Receiver
Connect Dante receivers (mixers, recorders, amplifiers) to the Primary or Secondary ports.
Split Mode
Use Split Mode to isolate control signals from audio signals by placing them on two separate networks.
Network Characteristics:
•
Shure Control is present on the Primary port
•
Dante Audio is present on the Secondary port
•
The IP addresses for Dante and Shure Control must be on different subnets
38/63
Network Example
① Computer (Dante Controller)
Connect the computer running the Dante controller to the Secondary port.
② DHCP Server (Secondary Network)
Can be configured with or without a DHCP server. Do not route audio through the server.
③ Gigabit Ethernet Switch (Secondary Network)
◦
Use dedicated switches for the Primary and Secondary networks
◦
Do not connect both network ports to the same Ethernet switch
◦
Use a star network topology to minimize audio latency
④ Receiver Connections (Dante Audio)
Connect the Secondary ports to the Secondary network switch.
Shure Incorporated
⑤ Computer (Shure Control)
Connect the computer running the Shure Control to the Primary port.
⑥ DHCP Server (Primary Network)
Can be configured with or without a DHCP server. Do not route audio through the server.
⑦ Gigabit Ethernet Switch (Primary Network)
◦
Use dedicated switches for the Primary and Secondary networks
◦
Do not connect both network ports to the same Ethernet switch
◦
Use a star network topology to minimize audio latency
⑧ Receiver Connections (Shure Control)
Connect the Primary ports to the Primary network switch.
⑨ Dante Receiver
Connect Dante receivers (mixers, recorders, amplifiers) to the Primary port.
39/63
Shure Incorporated
Assigning Network Device IDs for Shure Control and Dante Control
When using the receiver in a network with Shure Control (Wireless Workbench) and a Dante Controller, two Device IDs are re
quired: one for Shure Control and one for Dante Control. Device IDs are used to identify devices on the network and for creat
ing Dante digital audio routes.
Best Practices
Using the following best practices will help to organize network setup and ease troubleshooting.
•
For consistency, convenience, and easy troubleshooting, use the same device ID for both Wireless Workbench (Shure
Control) and for the Dante network.
•
The Dante network requires unique Dante device IDs to prevent a loss of audio signal routing. Any duplicate IDs on the
network will be tagged with a number such as -1, -2, -3, etc.... and must be changed to a unique value.
•
Wireless Workbench (Shure Control) does not require unique device IDs and duplicates do not affect the Dante network;
however, a best practice is to use unique device IDs.
Setting the Shure Control Device ID
1.
Launch Wireless Workbench.
2.
In the inventory, double-click the device ID to edit it.
Tip: Click the device icon next to the channel name flash the front panel and identify the receiver.
40/63
Shure Incorporated
You can also update the Shure control device ID from the receiver front panel:
1.
From the receiver menu: DEVICEUTILITIES > NETWORK > SHURECONTROL > Dev.ID
2.
Use the control wheel to edit the ID.
3.
Press ENTER to save.
Creating a Dante Device ID
There are two ways to create a Dante ID:
1.
Enter the ID using the receiver menu.
2.
Enter the ID using a keyboard from the Dante controller.
If entering IDs from the receiver menu, additional ID modes are available for quickly adding sequential numbering to multiple
receivers or adding a prefixes for network discovery by Dante enabled Yamaha mixing consoles.
Note:Changing the Dante ID will cause a loss of audio signal. After an ID has been changed, use the Dante controller to restore audio route subscriptions us
ing the new ID.
Setting the Device ID from the receiver menu:
1.
DEVICEUTILITIES > NETWORK > DANTE > Dev.ID
2.
Use the control wheel to select an ID MODE:
◦
Off: Manually enter an ID by using the control wheel. Press ENTER to save.
◦
Sequential:Adds a 3-digit numerical prefix to the receiver model name to create the device ID. (ex: 001-Shure-
ULXD). Use the control wheel to increment the prefix value. Press ENTER to save.
◦
Yamaha:Adds a prefix starting with "Y" followed by 3-digits to the receiver model name to create a device ID that
allows Dante enabled Yamaha mixing consoles to discover ULX-D receivers on a Dante network. (ex: Y001-Shure-
ULXD). Use the control wheel to increment the prefix numerical value. Press ENTER to save.
Entering the Device ID from the Dante controller:
1.
Open the Device View and select the receiver from the pulldown menu.
2.
Click on the Device Config tab.
3.
Enter the ID in the Rename Device box and press ENTER.
Viewing Dante Device IDs in the Dante Controller
Dante device IDs are displayed in the Network View window in the Dante Controller.
1.
Launch the Dante controller and open the Network View window.
2.
Verify that the Dante device IDs match the IDs entered in the receiver.
Identify Device Feature
The Dante controller's Identify Device feature flashes the front panel LEDs of a selected receiver to provide identification when
multiple receivers are in use.
Open the Device View in the Dante controller and click on the identify icon (eye). The front panel LEDs of the selected receiver
will respond by flashing.
Route Audio with Dante Controller
In Dante Controller, devices are categorized as "transmitters" and "receivers"
In order for audio to flow in the network, audio routes (subscriptions) must be configured between transmitters and receivers.
To learn about creating subscriptions between devices, see the Dante Controller user guide.
Note: ULX-D receivers will appear in Dante Controller as a transmitter. Devices that have both inputs and outputs commonly appear as both transmitters and
receivers.
41/63
Shure Incorporated
Network Troubleshooting
•
Use only one DHCP server per network
•
All devices must share the same subnet mask
•
All receivers must have the same level of firmware revision installed
•
Look for the illuminated network icon on the front panel of each device:
If the icon is not illuminated, check the cable connection and the LEDs on the network jack.
If the LEDs are not on and the cable is plugged in, replace the cable and recheck the LEDs and network icon.
For more information, see the Wireless Workbench help system.
Restoring Dante Factory Settings
The receiver and the Dante network card can be reset to restore factory Dante settings. Performing a reset is helpful for clear
ing existing data before setting up a system.
Caution! Performing a reset on either the Dante network card or on the ULX-D receiver will interrupt the Dante audio.
Tip: Prior to performing a factory reset, note the current Dante network mode and IP settings. After a reset, the Dante network
mode reverts to SWITCHED, and the IP address mode revert to AUTO.
Restoring Receiver and Dante Card Factory Settings
Performing a reset from the receiver restores the factory settings and configures the Shure Control and Dante IP address
mode to AUTO.
1.
From the receiver menu: DEVICEUTILITIES > SYSTEMRESET > RESTOREDEFAULTSETTINGS
2.
Press ENTER to complete the reset.
Restoring the Dante Network Card Factory Settings
The Factory Reset option within the Dante controller restores the Dante card to the factory settings and configures the Dante IP
address mode to AUTO.
1.
From the Dante controller, select a receiver and open the Network Config tab.
2.
Click on Factory Reset.
3.
Allow the Dante controller to refresh before making any additional changes.
42/63
System Reset
System Reset clears the current receiver settings and restores the factory default settings.
To restore factory default settings:
1.
Go to DEVICEUTILITIES > SYSTEMRESET > RESTORE.
2.
Scroll to the DEFAULT SETTINGS option and press ENTER.
3.
Press the flashing ENTER button to return the receiver to the default settings.
Shure Incorporated
Firmware
Firmware is embedded software in each component that controls functionality. Periodically, new versions of firmware are devel
oped to incorporate additional features and enhancements. To take advantage of design improvements, new versions of the
firmware can be uploaded and installed using the Shure Update Utility tool available on the Shure Update Utility page.
Firmware Versions
When updating receiver firmware, update transmitters to the same firmware version to ensure consistent operation.
The firmware of all ULX-D devices has the form of MAJOR.MINOR.PATCH (e.g., 1.2.14). At a minimum, all ULX-D devices on
the network (including transmitters), must have the same MAJOR and MINOR firmware version numbers (e.g., 1.2.x).
Updating the Receiver
CAUTION! Ensure that receiver power and network connections are maintained during a firmware update. Do not turn off the
receiver until the update is complete.
IMPORTANT!Receivers running firmware prior to 1.4.8 must be updated to 1.4.8 before updating to newer versions. Re
ceivers running firmware between 1.4.8 and 2.0.28 must be updated to 2.0.28 before updating to newer versions. See the
ULX-D Firmware Update and Issues FAQ for more information on this update procedure.
Once the download is complete, the receiver automatically begins the firmware update, which overwrites the existing firmware.
1.
Open the Shure Update Utility.
2.
Click the Check for Updates button (for example, 5 Updates Available) to view new firmware versions available to down
load.
3.
Select the updates and click Download. The new downloads are added to the Firmware tab, making them available to
install on the device hardware.
4.
Connect the receiver and computer to the same network.
5.
If your receiver has firmware older than 2.0.28 installed on it, refer to the ULX-D Firmware Update and Issues FAQ for
specific instructions.
6.
From the Update Devices tab, send the latest firmware to the receiver.
43/63
Shure Incorporated
Once the transfer is complete, the receiver automatically begins the firmware update, which overwrites the existing
firmware. For more information on the Shure Update Utility, visit the Shure Update Utility user guide.
Updating the Transmitter
1.
Place the transmitter on a microphone or music stand, and roughly align the stand so that the transmitter’s IR window
can be aligned with the receiver. Shure does not recommend holding the transmitter during the update.
2.
To upload the firmware to the transmitter, go to DEVICEUTILITIES > TXFWUPDATE on the receiver.
3.
Align the IR ports.
4.
Press ENTERon the receiver to begin the download to the transmitter. IR ports must be aligned for the entire down
load, which can take 50 seconds or longer.
Connecting to an External Control System
The ULX-D receiver is compatible with external control systems such as AMX or Crestron via the Ethernet, using on the same
cables used to carry Shure Control (Wireless Workbench). Use only one controller per system to avoid messaging conflicts.
•
Connection: Ethernet (TCP/IP; ULX-D receiver is the client)
•
Port: 2202
For a comprehensive list of ULX-D command strings, see the Shure ULX-D command string FAQ page.
Setting the Gateway to Allow Cross Subnet Routing
ULX-D receivers include gateway addressing to support cross-subnet routing. The gateway setting allows a single controller to
manage devices assigned to different subnets such as multiple rooms or multiple buildings.
Note: A gateway address is an advanced network setting. In most network configurations, the setting does not need to be changed.
To set the receiver gateway:
1.
From the receiver menu: DEVICEUTILITIES > NETWORK > SHURECONTROL > NETWORK
2.
Press and turn the control wheel to set the Mode to Manual.
3.
Press the control wheel to navigate to the first digit of the GW (gateway) setting.
4.
Turn the control wheel to change a value, press the control wheel to advance to the next octet.
5.
When finished, press ENTER to save.
Note: When setting the gateway address, the IP address and subnet must be set to valid addresses.
Managing Your System with Shure Software
Wireless Workbench
Manage every facet of wireless system performance, from preshow planning to live channel monitoring, with Wireless Work
bench.
•
Visit the Wireless Workbench page to download Workbench.
•
Visit the Workbench help page to learn how to use Workbench with your system.
®
44/63
Shure Incorporated
ShurePlus Channels Application
Monitor the key elements of your wireless operation on a mobile device over Wi-Fi with ShurePlus Channels. Use alongside
Wireless Workbench or as a stand-alone application for less complex coordination needs.
•
Visit the Channels page to download ShurePlus Channels.
•
Visit the Channels user guide to learn how to use Channels with your system.
™
Troubleshooting
IssueSee Solution...
No Sound
Faint sound or distortionGain
Lack of range, unwanted noise bursts, or dropoutsRF
Cannot turn transmitter off or change frequency settings, or can't pro-
gram receiver
Power, Cables, Radio Frequency, or Encryp
tion Mismatch
Interface Locks
Encryption Mismatch messageEncryption Mismatch
Firmware Mismatch messageFirmware Mismatch
Antenna Fault messageRF
Tx Battery Hot messageTx Battery Hot
Power
Make sure that the receiver and transmitter are receiving sufficient voltage. Check the battery indicators and replace the trans
mitter batteries if necessary.
Gain
Adjust the system gain on the front of the receiver. Ensure the output level (XLR output only) on the back of the receiver corre
sponds to the input of the mixing console, amplifier, or DSP.
Cables
Check that all cables and connectors are working correctly.
Interface Locks
The transmitter and the receiver can be locked to prevent accidental or unauthorized changes. A locked feature or button will
produce the Locked screen on the LCD panel.
Encryption Mismatch
Re-sync all receivers and transmitters after enabling or disabling encryption.
45/63
Shure Incorporated
Firmware Mismatch
Paired transmitters and receivers must have the same firmware version installed to ensure consistent operation. See the
Firmware topic for firmware update procedure.
Tx Battery Hot
If the transmitter battery does not cool off, the transmitter will shut down. Let the device cool down and then consider swapping
the transmitter battery to continue operation.
Identify any possible external heat sources to the transmitter and operate the transmitter away from those external heat
sources.
All batteries should be stored and operated away from external heat sources in reasonable temperature conditions for best
performance.
Radio Frequency (RF)
RF LEDs
If neither blue RF Diversity LED is illuminated, then the receiver is not detecting the presence of a transmitter.
The amber RFSignal Strength LEDs indicate the amount of RF power being received. This signal could be from the transmit
ter, or it could be from an interfering source, such as a television broadcast. If more than one or two of the amber RF
LEDs are still illuminated while the transmitter is off, then that channel has too much interference, and you should try a differ
ent channel.
The red RF LED indicates RF overload. This will usually not cause a problem unless you are using more than one system at
the same time, in which case, it can cause interference in the other system.
Compatibility
•
Perform a Scan and Sync to ensure the transmitter and receiver are set to the same group and channel.
•
Look at the label on the transmitter and receiver to make sure they are in the same band (G50, J50, L50, etc...).
Reducing Interference
•
Perform a group or channel scan to find the best open frequency. Perform a sync to transfer the setting to the transmitter.
•
For multiple systems, check that all systems are set to channels in the same group (systems in different bands do not
need to be set to the same group).
•
Maintain a line of sight between transmitter and receiver antennas.
•
Move receiver antennas away from metal objects or other sources of RF interference (such as CD players, computers,
digital effects, network switches, network cables and Personal Stereo Monitor (PSM) wireless systems).
•
Eliminate RF overload (see below).
Increasing Range
If the transmitter is more than 6 to 60 m (20 to 200 ft) from the receiver antenna, you may be able to increase range by doing
one of the following:
•
Reduce interference (see above).
•
Increase transmitter RF power level.
•
Use Normal mode instead of High Density mode.
•
Use an active directional antenna, antenna distribution system, or other antenna accessory to increase RF range.
46/63
Eliminating RF Overload
If you see the red RF LED on a receiver, try the following:
•
Reduce the transmitter RF power level
•
Move the transmitter further away from the receiver—at least 6 m (20 ft)
•
If you are using active antennas, reduce antenna or amplifier gain.
•
Use omnidirectional antennas
Antenna Faults
The Antenna Fault message indicates a short circuit condition at an antenna port.
•
Check antennas and cables for damage
•
Ensure that antenna ports are not overloaded
•
Check antenna bias voltage setting. Turn off voltage if using passive antennas.
Shure Incorporated
Contact Customer Support
Didn't find what you need? Contact our customer support to get help.
Included Components
All Systems
ComponentPart number
ReceiverULXD4D, ULXD4Q
1/2-Wave Receiver Antennas (2)frequency band dependent
Hardware Kit (Rack mounting Screws)90XN1371
22 in. BNC-BNC Coaxial Cable(2)95K2035
Bulkhead Adapter (2)95A8994
Ethernet Cable 3 ft.95B15103
Handheld Systems
ComponentPart number
Handheld transmitterULXD2
Cartridgesee options below
Microphone Clip95T9279
Zipper Bag95B2313
47/63
ComponentPart number
AA alkaline batteries (2)80B8201
Battery Contact Cover65A15947
Choice of 1 of the following:
•
SM58 (RPW112)
•
SM86 (RPW114)
•
SM87A (RPW116)
•
Beta 58A (RPW118)
•
Beta 87A (RPW120)
•
Beta 87C (RPW122)
•
KSM8 Nickel (RPW170)
•
KSM8 Black (RPW174)
•
KSM9 (RPW184)
•
KSM9HS (RPW186)
•
KSM11 Black (RPW194)
•
NXN8/C Black (RPW200)
•
NXN8/C Nickel (RPW202)
•
NXN8/S Black (RPW204)
•
NXN8/S Nickel (RPW206)
Shure Incorporated
Bodypack System
ComponentPart number
Bodypack transmitterULXD1
1/4-Wave transmitter antennasfrequency band dependent
Zipper Bag95A2313
AA batteries (2)80B8201
Choice of 1 of the following:
•
Cable, Instrument, 2.5 foot (.75 m), 4 Pin Mini Connector (TA4F) to 1/4-inch Connector. (WA302)
DO NOT block any ventilation openings. Allow sufficient distances for adequate ventilation and install in accordance
with the manufacturer’s instructions.
58/63
Shure Incorporated
8.
DO NOTinstall near any heat sources such as open flames, radiators, heat registers, stoves, or other apparatus (in
cluding amplifiers) that produce heat. Do not place any open flame sources on the product.
9.
DO NOT defeat the safety purpose of the polarized or grounding type plug. A polarized plug has two blades with one
wider than the other. A grounding type plug has two blades and a third grounding prong. The wider blade or the third
prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replace
ment of the obsolete outlet.
10.
PROTECT the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the
point where they exit from the apparatus.
11.
ONLY USE attachments/accessories specified by the manufacturer.
12.
USE only with a cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a
cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
13.
UNPLUG this apparatus during lightning storms or when unused for long periods of time.
14.
REFER all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any
way, such as power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus,
the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
15.
DO NOT expose the apparatus to dripping and splashing. DO NOT put objects filled with liquids, such as vases, on the
apparatus.
16.
The MAINS plug or an appliance coupler shall remain readily operable.
17.
The airborne noise of the Apparatus does not exceed 70dB (A).
18.
Apparatus with CLASS I construction shall be connected to a MAINS socket outlet with a protective earthing connec
tion.
19.
To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.
20.
Do not attempt to modify this product. Doing so could result in personal injury and/or product failure.
21.
Operate this product within its specified operating temperature range.
Explanation of Symbols
Caution: risk of electric shock
Caution: risk of danger (See note.)
Direct current
Alternating current
On (Supply)
Equipment protected throughout by DOUBLE INSULATION or REINFORCED INSULATION
Stand-by
Equipment should not be disposed of in the normal waste stream
WARNING: Voltages in this equipment are hazardous to life. No userserviceable parts inside. Refer all servicing to qualified service personnel. The safety cer
tifications do not apply when the operating voltage is changed from the factory setting.
WARNING: Danger of explosion if incorrect battery replaced. Operate only with AA batteries.
Note: Use only with the included power supply or a Shure-approved equivalent.
59/63
Shure Incorporated
WARNING
•
Battery packs may explode or release toxic materials. Risk of fire or burns. Do not open, crush, modify, disassemble, heat
above 140°F (60°C), or incinerate.
•
Follow instructions from manufacturer
•
Only use Shure charger to recharge Shure rechargeable batteries
•
WARNING: Danger of explosion if battery incorrectly replaced. Replace only with same or equivalent type.
•
Never put batteries in mouth. If swallowed, contact your physician or local poison control center
•
Do not short circuit; may cause burns or catch fire
•
Do not charge or use battery packs other than Shure rechargeable batteries
•
Dispose of battery packs properly. Check with local vendor for proper disposal of used battery packs.
•
Batteries (battery pack or batteries installed) shall not be exposed to excessive heat such as sunshine, fire or the like
•
Do not immerse the battery in liquid such as water, beverages, or other fluids.
•
Do not attach or insert battery with polarity reversed.
•
Keep away from small children.
•
Do not use abnormal batteries.
•
Pack the battery securely for transport.
Important Product Information
LICENSING INFORMATION
Licensing: A ministerial license to operate this equipment may be required in certain areas. Consult your national authority for
possible requirements. Changes or modifications not expressly approved by Shure Incorporated could void your authority to
operate the equipment. Licensing of Shure wireless microphone equipment is the user’s responsibility, and licensability de
pends on the user’s classification and application, and on the selected frequency. Shure strongly urges the user to contact the
appropriate telecommunications authority concerning proper licensing, and before choosing and ordering frequencies.
Information to the user
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1.
This device may not cause harmful interference.
2.
This device must accept any interference received, including interference that may cause undesired operation.
Note:This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installa
tion. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more
of the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and the receiver.
•
Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
Note:EMC conformance testing is based on the use of supplied and recommended cable types. The use of other cable types may degrade EMC perfor
mance.
60/63
Shure Incorporated
Please follow your regional recycling scheme for batteries, packaging, and electronic waste.
Australia Warning for Wireless
This device operates under an ACMA class licence and must comply with all the conditions of that licence including operating
frequencies. Before 31 December 2014, this device will comply if it is operated in the 520-820 MHz frequency band.
WARNING: After 31 December 2014, in order to comply, this device must not be operated in the 694-820 MHz band.
Certifications
Meets essential requirements of the following European Directives:
•
WEEE Directive 2012/19/EU, as amended by 2008/34/EC
•
RoHS Directive EU 2015/863
Note: Please follow your regional recycling scheme for batteries and electronic waste
This product meets the Essential Requirements of all relevant European directives and is eligible for CE marking.
CE Notice: Hereby, Shure Incorporated declares that this product with CE Marking has been determined to be in compliance
with European Union requirements. The full text of the EU declaration of conformity is available at the following site: https://
Note: For transmitters operating in the V50 and V51 bands: nominal free space antenna gain at middle of the band is typically -6 dBi, and rolls off at the band
edges an additional -4 dB.
Approved under the Declaration of Conformity (DoC) provision of FCC Part 15.
Conforms to electrical safety requirements based on IEC 60065.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1.
This device may not cause harmful interference.
2.
This device must accept any interference received, including interference that may cause undesired operation.
Note:This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installa
tion. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more
of the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and the receiver.
•
Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
This device operates on frequencies shared with other devices. Consult the Federal Communications Commission White
Space Database Administration website to determine available channels in your area prior to operation.
No useroperated control of power, frequency, or other parameters are available beyond those specified in this operating man
ual.
Canada Warning for Wireless
This device operates on a noprotection, nointerference basis. Should the user seek to obtain protection from other radio ser
vices operating in the same TV bands, a radio licence is required. For further details, consult Innovation, Science and Econom
ic Development Canada’s document Client Procedures Circular CPC2128, Voluntary Licensing of LicenceExempt LowPow
er Radio Apparatus in the TV Bands.Ce dispositif fonctionne selon un régime de non‑brouillage et de non‑protection. Si l’utilisateur devait chercher à obtenir une
certaine protection contre d’autres services radio fonctionnant dans les mêmes bandes de télévision, une licence radio serait
requise. Pour en savoir plus, veuillez consulter la Circulaire des procédures concernant les clients CPC‑2‑1‑28, Délivrance de
licences sur une base volontaire pour les appareils radio de faible puissance exempts de licence et exploités dans les bandes
de télévision d’Innovation, Sciences et Développement économique Canada.
This device contains licenceexempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Develop
ment Canada’s licenceexempt RSS(s). Operation is subject to the following two conditions:
1.
This device may not cause interference.
2.
This device must accept any interference, including interference that may cause undesired operation of the device.
62/63
Shure Incorporated
L’émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d’Innovation, Sciences et
Développement économique Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux
conditions suivantes :
1.
L’appareil ne doit pas produire de brouillage;
2.
L’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le
fonctionnement.
63/63
Loading...
+ hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.